Amazon Alexa Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: alexa.amazon.com

Alexa is a virtual assistant developed by Amazon, first used in the Amazon Echo smart speakers developed by Amazon.

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 Alexa.amazon.com status: NO ISSUES  82 comments

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Guest      15 days ago  # 10 April 2024 + 0 -

Alexa tells me the weather, the news, tunes into any radio station I ask for, responds to volume control, sets timers and alarms, wakes me up every morning, tells me things I need to know, makes me laugh ... she's great, a really helpful robot to have in the house, and her illuminated clock is just what I wanted!
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Sofia Creasey      15 days ago  # 10 April 2024 + 3 -
Amazon Alexa wasn't responding now I get a red light

Alexa device wasn't responding to my commands so I switched her off and on again, now I'm getting a red light and she's saying "sorry I'm having trouble understanding right now" usually this is a WiFi issue but my WiFi is perfect, can't find any information anywhere and Amazon Alexa no longer update their social media platforms so I can't ask what's going on.
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DAC      15 days ago  # 10 April 2024 + 7 -

No connection to Alexa
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Ashley      64 days ago  # 20 Feb 2024 + 0 -

App was working up until recent update. Now it's stuck on sync with no result
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Guest      95 days ago  # 20 Jan 2024 + 1 -

Terribly unreliable. More of a gateway for A! to constantly barrage your home with unsolicited ads and unwanted detritus than doing anything useful, following routines, running apps, viewing security cams, etc.
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Guest      118 days ago  # + 1 -

Constant errors, can't understand what I'm saying, wrong answers, music plays in the wrong place or not at all or wrong music
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Denise      132 days ago  # + 0 -

Won't play having trouble connecting
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Gary B      155 days ago  # + 2 -

Alexa refusing to stop on command
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Alexa is annoying      159 days ago  # + 0 -

Keep asking her to play music she says ok blah blah and nothing happens. Won't work from the app either.
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Margaret in Cheyenne      163 days ago  # + 0 -

Alexa listens and responds correctly.....for about three seconds and then shuts off.
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Peggy      194 days ago  # + 0 -
Accessing website from browser

Website: alexa.amazon.com just redirects me to the page to open using my mobile device. I've tried 3 different browsers and clearing cache and the various urls mentioned by the admin
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Guest      242 days ago  # + 0 -

Alexa is not responding because it says I am not registered when I have been for several years. How do I get help from a real person over the phone please?
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Stacy      251 days ago  # + 0 -
No connection

My echo 8 says no connection. My mother in laws echo speaker says no connection.
My echo shows strong connection to my internet. Are services down in Tacoma, Puyallup Washington area?
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Leon M      316 days ago  # + 0 -

Alexa is down Washington State Tacoma
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David L      354 days ago  # + 0 -

Issues with sunset routines not running in Ireland. 1 of 5 ran tonight. All ran yesterday. None ran 2 days ago
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LO9      373 days ago  # + 0 -

@terri yes!! Just started working for me
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Terri      374 days ago  # + 0 -

Alexa seems to be working again in Northern MA (11:39am EST)
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RG      374 days ago  # + 1 -

alexa is back now at 11:15am eastern standard time
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madalone      374 days ago  # + 0 -

yep, same here in Valencia, Spain
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Guest      374 days ago  # + 0 -

When it works!!!
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Maddy      374 days ago  # + 0 -

Same here in Port Charlotte, FL Blue light responding to voice but nothing else. I've unplugged and reconnected but same problem.
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Mia      374 days ago  # + 0 -

All Echo devices…not responding with audio. Brief blue light on wake word, then goes out. Humans are freaking out. NW Georgia
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Swats      374 days ago  # + 0 -

Alexa down in Indiana for half an hour at least now
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Terri      374 days ago  # + 0 -

Alexa down in Northern MA.
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Guest      374 days ago  # + 0 -

You are down nationwide and admit it. We are all paying for something we are not receiving. Class action???
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Ray      374 days ago  # + 1 -

Alexa down in Florida.
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LoveGreg      374 days ago  # + 0 -

Alexa is down, Bacolod, PH
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JD DE      374 days ago  # + 0 -

No Alexa responsiveness in southern DE
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LM      374 days ago  # + 0 -

All 4 devices not responding to voice commands in Western NY
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Drea      374 days ago  # + 0 -

Alexa is non responsive in MI
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RG      374 days ago  # + 1 -

all 3 devices down in western NY
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Alicia      374 days ago  # + 0 -

Alexa Show and Dots unresponsive in AZ.
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Guest      374 days ago  # + 0 -

Half the time can’t give a. Direct answer - goes off on totally unrelated topic
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PJH      374 days ago  # + 0 -

Alexa down in Indiana
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LTK      374 days ago  # + 0 -

Alexa not working in the Cayman Islands.
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Zack Blade      374 days ago  # + 1 -
All Alexa voice is out, New York

I have 3 Alexa devices and all 3 light up and then go out quickly and the iPhone app does the same. I am able to still turn things on or off in the app using the touchscreen so it seems only voice assistant is down.
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Sus      374 days ago  # + 0 -
AMAZON DEVICES NOT WORKING!

All Echo are Down
5 Echo devices just show blue light briefly and don't respond in NE Iowa.
Echo show came on when I asked it to play music, it did but would not respond to STOP!
Unplugging them didn’t fix issue!!
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KG      374 days ago  # + 2 -
All Echo Is Down

3 Echo devices just show blue light briefly and don't respond in Southern Missouri. App says something went wrong when trying to get to device settings.
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Matty K USA      374 days ago  # + 0 -

Alexa down in Savannah GA. Rebooted with no effect. Go the dreaded "something went wrong" and afterwards, unresponsive.
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Cj      374 days ago  # + 0 -

Down in New york
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Par Ban      374 days ago  # + 0 -
Amazon Echo is down

Alexa devices (3 total) in our home are not responding to any voice command from this morning. Restarting didn't resolve the problem, restating my router also didn't help. While I can see them connected to internet (like my orders are getting displayed on echo show), the blue light immediately goes off after any command. From DMV area.
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Ty      374 days ago  # + 0 -

Alexa down in Pittsburgh PA
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LC      374 days ago  # + 1 -

Alexa down in Raleigh North Carolina
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Raven      374 days ago  # + 0 -

Alexa down in PA
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Eric H      374 days ago  # + 2 -

Alexa down in Franklin NJ. Lights up no response , reset still nothing .
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Muse      374 days ago  # + 0 -

“Sorry…something went wrong” from Alexa. She won’t even answer me!
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Gato      374 days ago  # + 1 -

Down hard in ABQ
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Ard      374 days ago  # + 2 -

Light up after calling it but no response in Alabama
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Joe      374 days ago  # + 2 -

Down in Seacoast NH
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Kaelyyna      374 days ago  # + 1 -

Having difficulties in Missouri, USA
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RL      374 days ago  # + 1 -

All Alexa devices are down in NC as well. Reset did not resolve.
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AB      374 days ago  # + 1 -

Alexa down in Thailand
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Pope      374 days ago  # + 0 -

Alexa is on strike holding out for higher wages.
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Alex      374 days ago  # + 0 -

Not working
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Sak      374 days ago  # + 0 -

Down in MN
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Jay      374 days ago  # + 0 -

Alexa down in ATX
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Bill      374 days ago  # + 1 -

Down for me
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Matt      374 days ago  # + 1 -

Alexa not responding in ATL
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John      374 days ago  # + 1 -

Not responding
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Riva      374 days ago  # + 1 -

Experience problems with Alexa not responding.
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Steve      374 days ago  # + 0 -

Not responding this morning Olathe Kansas.
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Ruth      374 days ago  # + 0 -

Alexa not answering
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Chuck      374 days ago  # + 0 -

Alexa not communicating Arkansas
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Guest      374 days ago  # + 5 -

Alexa not responding
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Jim      374 days ago  # + 1 -

Alexa not responding this morning.
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John      374 days ago  # + 12 -

Alexa not responding. Just blue light nothing else no response.
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MC      374 days ago  # + 14 -

Alexa not responding
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Allyn      431 days ago  # + 0 -

Alexa will not connect to my new wifi network! Tried all troubleshooting methods no luck!
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John      509 days ago  # + 1 -
12/03/22 Alexa Issues

Blue ring lights up but it won't respond to questions. Set alarm last night but now says no alarm set. Device in one room offline while device in another online. Wifi is fully available.
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Guest      509 days ago  # + 0 -

Got it a week ago with several devices. App not worked properly on iOS since got it so can’t set anything up. No point in buying currently!
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Georgia      510 days ago  # + 0 -

Echo delays answering questions and the voice cuts out when the device speaks.
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Kaz b      512 days ago  # + 0 -

My who smart system got thrown off is down
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Liz M      536 days ago  # + 0 -
Alexa

Device says off line when Internet is connected and second device works fine. Can't even reset it all I get is spinning blue light even after disconnecting for 2 days rang Amazon and they couldn't fix it said "try it again next week!!!! Or trade it in.
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Guest      541 days ago  # + 0 -

Unreliable
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Sue Cole      565 days ago  # + 0 -

Alexa is saying that she has a problem no Internet but internet is fine, do all trouble shooting but still the yellow ring???? Saying that there are no devices available??
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Coleen R      601 days ago  # + 0 -

Unable to get abc or cbs news or flash briefing. She announces it but they never come up. Just flashing yellow rings.
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Guest      815 days ago  # + 0 -

Garbage. too worried about BLM vs doing a great job!
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Andy      825 days ago  # + 3 -

All alexa devices "don't understand". Echo display red ring
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zack      852 days ago  # + 0 -

Many connected lights no working.
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Gary      869 days ago  # + 0 -

All Echo skills are "unresponsive" on all of my Echo's and Alexa phone app. At least the individual apps for the devices on my phone still work.
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Trev      913 days ago  # + 0 -

No connection
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Susan Mason      930 days ago  # + 0 -

Most devices unresponsive
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