Ally Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: ally.com

Whether it's banking, investing, home loans or auto finance, nothing stops us from doing right by you. Ally. Do It Right.

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Forum & Comments (95)


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 Ally.com status: NO ISSUES  95 comments

Ally problems for the last 24 hours


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Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on ally.com. In this case, use the links below:

http://ally.com    https://ally.com    http://www.ally.com    https://www.ally.com


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Guest    •   31 days ago  # 16 March 2024 + 0 -
★ ☆ ☆ ☆ ☆

Can;t log into my auto loan account and NO ONE there can or will help it's unacceptably bad
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Gregory    •   39 days ago  # 8 March 2024 + 0 -
Ally Bank App Not Functioning For A Whole Week

Ally Bank mobile app has not been working since 3/1/24. A whole week now. This is unbelievably stupid. An internet only bank without a functioning app. Something is going on with Ally. They need to come clean about this issue. You're about to lose a customer Ally.
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Guest    •   71 days ago  # 5 Feb 2024 + 0 -
★ ★ ☆ ☆ ☆

The website has been down the entire day!
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#1 Teacher    •   120 days ago  # 18 December 2023 + 0 -

Ally for Android smartphone not working in Arizona. However, the tablet app is working.
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Lisa    •   160 days ago  # 8 November 2023 + 0 -

Can’t access account
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Guest    •   164 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I’ve been trying to log into my account for 3 days to make a payment and I can’t!!!! Absolutely ridiculous.
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Guest    •   180 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I cannot access my account
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Richard    •   200 days ago  # + 0 -

Online bank doesnt work with android 10. Sounds bad for a person with a phone who wants to access his money.
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Guest    •   204 days ago  # + 0 -
★ ★ ☆ ☆ ☆

You can NEVER login to your account. And getting a representative takes quite a bit of time. Likely, because NOONE can seem to get into their account.
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Olive    •   248 days ago  # + 0 -
ally.com

<h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.</p>02e3XZAAAAAAjXL/nka+NSb96bY3aU8eIUEhYMzFFREdFMDQwNwBFZGdl
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Brenda    •   254 days ago  # + 0 -

Ally Auto isn't available right now. What the hell?
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Cris    •   257 days ago  # + 0 -

Can't seem to log into Ally Bank on my phone app
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Guest    •   265 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

App never f***ing works!!!!
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Melody    •   370 days ago  # + 2 -
No Account Access for TWELVE DAYS

No Access to Account for TWELVE DAYS!!!!
Can log in but cannot access my Ally account or anything else on dashboard. It's been TWELVE DAYS! On the phone with their 'service reps' every single day. They always say 'Our techs are working on it. It might be 7-10 more days.' OUTRAGEOUS! ►I have tried FIVE different browsers, two different laptops, emptied cache and cookies, temporarily turned off firewall and VPN, like NordVPN , and reset the modem. ►I found my correspondence with them from 2016 and it was the same problem that never got fixed so I closed the acc't and vowed to NEVER use them again. . . but here I am.
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shih    •   379 days ago  # + 0 -

Login was failed, unable to reach the site.
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Yo    •   409 days ago  # + 0 -

can't login
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Guest    •   431 days ago  # + 0 -

Login not working.
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Guest    •   442 days ago  # + 0 -
★ ★ ★ ☆ ☆

Unable to login
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Guest    •   487 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Requires update to open. Update will not install.
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L.M    •   500 days ago  # + 1 -

Can't log on. something about they can't process my request.
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Guest    •   501 days ago  # + 1 -
★ ★ ☆ ☆ ☆

It is always down on the app when I try to pay my bill
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Guest    •   516 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

cant log into my account since creating and transferring $1000!
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Guest    •   517 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can't log in!
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Jekim ray    •   518 days ago  # + 0 -

Can't download documents to sign
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Audra B    •   521 days ago  # + 0 -

Have not been able to log into account for over a week.
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Guest    •   521 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Bad customer service, long wait times, app outages seem to happen pretty often which is kind of crappy when it is all online.
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Pete C.    •   522 days ago  # + 0 -
Ally Bank

Can logo but get message that it cannot provide any investment account information. Third day in a row.
Something has to be terribly wrong.
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Guest    •   526 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cannot log in!
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bg    •   530 days ago  # + 1 -

Can log into ally website but it then says it cannot display the account information.
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Cheryl Carpenter    •   546 days ago  # + 0 -

Today on ally payment would not permit change. Last Friday, same problem. Used computer laptop Friday, surface pro today. Can never change via phone app.
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Stew    •   546 days ago  # + 0 -

Can't connect to rep...reporting wait time of over 2 1/2 hours....tried calling 5 - 6 times today.....once was told wait time was six minutes , but stayed on hold for 45 minutes before hanging up
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Zookie    •   552 days ago  # + 0 -

One of the worst companies to deal with. Can NEVER EVER get logged in online. Whether from tablet or laptop! It's constant and in today's age ridiculous!
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Guest    •   557 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Open a new account and made deposit yesterday, never able to log in. Call went to deaf ear(s). No more ally for me.
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Guest    •   557 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website not working correctly and phone support shows an hour wait.
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Tru_th    •   562 days ago  # + 0 -

Worst brokerage ever! Tradeking was a heck of a lot better. I'm done with ally crap. Time to look for a better broker.
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Guest    •   562 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site isn't working and don't want to download yet another app or talk to people. Just fix it!!!
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Calvin    •   576 days ago  # + 0 -

System is not allowing me to login online via my pc or tablet.
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Guest    •   596 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cant login,
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Guest    •   599 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

This an account that I don’t even use and I have a lot fraudulent transactions on it. They told that they were be refunding me my money after 10 business day investigation and now, I can’t even open the app or enter the site through any of my browsers. When this is done I will close this account.
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Guest    •   604 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

They are trash when it comes to staying up so you can check your accounts and also every time the stock market goes live they are down so you can't use your investment account due to them blocking you out of trading for most of the trade day then coming back online. I am moving to a better Bank Really soon
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Guest    •   614 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Awful. Just awful experience all around. Beware!
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Guest    •   615 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

horrible bank
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Guest    •   619 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can't log into web site. Phone access is practically non-existent; waiting an hour to talk to a representative. Why isn't there a call-back option. Does my time mean nothing to you? Worst customer service ever!
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Todd    •   638 days ago  # + 0 -

Updated app, now it won’t even open.
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Guest    •   639 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

waiting for 25 minutes to get a human on phone. On phone for 1.5 hours and cannot unlock my account. What a joke!
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Trish    •   640 days ago  # + 0 -

7/16/22 Unable to log into Ally.com using my usual Firefox browser. After numerous tries using links provided here and other methods, I switched to Chrome browser and was able to log in without problems.
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Guest    •   644 days ago  # + 0 -
★ ★ ☆ ☆ ☆

It has been over a week with tech support and I still am unable to log on.
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Guest    •   654 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cannot log into Ally on-line or mobile. Called and waited 42 minutes to be transferred to someone and the HUNG UP ON ME without even saying hello. Called back and now there is a 32 minute wait.

I hope to hell there is not an issue with my specific account but how on earth and I to know????? I hope it is Ally Bank over all, I know that would suck for you but at least my accounts would be safe if nobody can get in.
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Rick    •   673 days ago  # + 0 -

Created new on line account and when I click Login, I get an access denied message. Tried it with 3 different browsers. Same denial.
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Guest    •   675 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

web site is crap
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Andrew    •   680 days ago  # + 0 -

Instant transactions (such as cashapp cash out) not showing up immediately sometimes takes a day or two. It takes forever for available balances to show when it used to be nearly instantaneous.
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Guest    •   689 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Cant log into my account!!!!!!!!!!!
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Guest    •   691 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Barley speak English and unable to provide any assistance with my issues
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Randy    •   695 days ago  # + 0 -

Forced to update the app on Friday. Now I can't deposit checks. The app crashes instantly when I go to deposit section.
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Guest    •   718 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

This happens way to often with ally. I hope Someone files a lawsuit against them. The amount of money that has been lost to not being able to login to an invest account must be substantial.
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Guest    •   752 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Horrible page Is always down
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Michael Baldwin    •   762 days ago  # + 0 -

How can I get a copy of my payment sent to my email baldwinm83@yahoo.com
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Guest    •   772 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

This is the worst experience with a bank I have ever had! Starting Wednesday I transferred my entire check from cash app to ally by doing an instant transfer for $25 and didn’t see it until Friday. So Friday I was finally able to use my card and access my funds… for a short while. Fast fwd to Saturday i am taking my mom and daughter to eat and my card declines… and keeps declining! I call the bank because the app is showing nothing wrong. They tell me it’s due to a conversion and they don’t have an estimated date of when i can access my funds. Here we are at Sunday and still no access.
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Sal    •   773 days ago  # + 0 -

After updating app, upon logging in it says I have no accounts open with them. Also, I cannot log in on the website because the login page never loads. Worrisome.
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Katelynn    •   778 days ago  # + 0 -

Able to log in with app on phone and using the chrome browser, but in safari the username and password aren't seen as valid.
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Guest    •   779 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site has been down or non responsive for days!
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Cheryl    •   784 days ago  # + 0 -

login page not loading for online savings
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Guest    •   784 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Constantly down
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Guest    •   790 days ago  # + 0 -
★ ★ ★ ☆ ☆

I like the accounts but their site on desktop is so unreliable. Often slow and occasionally cannot sign in at all even when there isn't scheduled maintenance.
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Guest    •   800 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The App don'ts always work. When it doesn't , there is no customer care to speak of.
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Kerry    •   800 days ago  # + 0 -

Could not log in for several days to pay car payment. Got the app for my Android on Play Store and my login info worked. I used the first link above and it seems to be working on that link for me.
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JSW    •   807 days ago  # + 0 -

Haven’t been able to log in for 2 days….website access denied and app invalid information….spoke with rep…said site is down but could pay over the phone and would wave $40 fee…jeez…didn’t do that cause I could barely understand the rep…lol
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Phyllis    •   808 days ago  # + 0 -

I am having problems logging in today. Tried the recommendation of trying a different web address from the admin suggestions above and had no luck. Also tried calling customer service that should be open today and the only option is to "pay" no customer service rep.
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2 cents    •   810 days ago  # + 0 -

Can't access some tabs, gives me a 404 message.
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Guest    •   837 days ago  # + 0 -
★ ★ ★ ☆ ☆

UNABLE TO LOGIN AT CERTAIN TIMES.
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VOLT    •   859 days ago  # + 0 -

As of today, I can't login for 3 days now....
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Mark    •   864 days ago  # + 0 -

This is ridiculous. Have not been able to log in for over a month. Been paying monthly for my auto loan and I was one month ahead.....until now. Payment was due yesterday, but this crappy website won't let me log in to pay.
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Gary    •   871 days ago  # + 0 -

Just got new IPhone 13 and can’t login
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Thierry    •   918 days ago  # + 0 -

Couldn't get an sms code on smartphone to connect to accounts...called their CS and they have restricted my online access now??? I am now waiting for one of their representative to call within 1/2 business days...
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Guest    •   925 days ago  # + 0 -

Just moved all my money out via the app which still works from foreign countries. But there are many things that you must do on the website and not allowed to do on the app. I will start using another bank account as my main account now. No more Ally with this blocking access crap. I need to know I can access my money when I need to wherever in the world I am at the time.
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Out of the country Ally blocks you    •   930 days ago  # + 1 -

Waste of time, needing to make an international call to Ally Bank, in order to complete tasks that would normally take a few minutes online, but unfortunately your idiotic company doesn't allow customers to log in from outside of the US now? When the hell did this idiotic policy begin?
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Why doesn't Ally Bank allow VPNs? Why are you BLOC    •   930 days ago  # + 1 -

First question: Why doesn't Ally Bank allow VPN, like NordVPN s? Ridiculous and idiotic logic. The Ally Bank website won't even load with a VPN connection on. Turning off the VPN, the Ally Bank website will load normally, but I can't sign into my account because Ally now has blocked customers from logging in while abroad. What the hell?! Yes, Ally Bank has higher savings interest rates, but that mediocre 0.50APR doesn't do me jack if I can't even log in to move money from my Ally Savings into my Ally checking account to cover upcoming bills!!! Very inconvenient. I definitely cannot recommend Ally Bank for any customers who are abroad or intend to travel overseas from time to time. This is a huge inconvenience being unable to log into manage my accounts now. As soon as I return to the US, I am moving all my money out of Ally Bank and closing the accounts.

This is the error message that appears when I attempt to sign into Ally Bank:

403 ERROR

The request could not be satisfied.
The Amazon CloudFront distribution is configured to block access from your country. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (CloudFront)
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Overseas UNABLE to sign into my Ally Bank accounts    •   933 days ago  # + 0 -

Why can't I sign into my account while overseas? You market yourselves as a 24/7 online banking institution, so how else am I supposed to do any banking ONLINE if I can't even LOG INTO my accounts???

https://twitter.com/sooleexx_1716/status/1442165781081509891
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LogIn CloudFront Error Message    •   933 days ago  # + 0 -

Unable to log into Ally Bank from overseas!

403 ERROR
The request could not be satisfied.
The Amazon CloudFront distribution is configured to block access from your country. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (CloudFront)
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Annoyed Customer    •   934 days ago  # + 0 -

Cannot LogIn!
403 ERROR
The request could not be satisfied.
The Amazon CloudFront distribution is configured to block access from your country. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app website owner.

WTF, this is the second time this week that this has happened!!!
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Guest    •   938 days ago  # + 0 -

Saw Jason's comment and turned off my VPN, like NordVPN then tried loading Ally's website. It actually worked. Kudos to him!
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Guest    •   969 days ago  # + 0 -

The website login is failing yet again......I have had chronic issues with the web site performance (lack there of) for the past six months. What is going on at what I considered a great bank?
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Guest    •   969 days ago  # + 0 -

Transfers
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quique    •   989 days ago  # + 0 -

is not working on my side too not cool
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JASON    •   1020 days ago  # + 0 -

TURN OFF VPN, like NordVPN FOR ALLY PAGE LOADING!
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Eric    •   1023 days ago  # + 0 -

For several days I've been unable to log into my account. On Chrome the "login" button itself is in suspension status and not fully loading on the page. Extremely frustrating. I have bills I need to schedule (assuming my money hasn't been compromised). FIX IT!
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Guest    •   1032 days ago  # + 0 -

Uninstalled and reinstalled my app. Still not working
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Beth Hill    •   1040 days ago  # + 0 -

Haven't been able to login since 6/1. Customer service is "working on it", but as of 6/10, still not resolved. I will be moving my money soon if not resolved.
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Guest    •   1043 days ago  # + 0 -

Moving what money I can out. Awful that customer service wasn't even aware that depositors were locked out!!!! Just have loaded an old version of site as a patch, then said it was my iPhone or they didn't know and would query tech support. I'm finished with Ally!
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Brittany    •   1045 days ago  # + 0 -

I always have an issue logging in. The app works fine, I just can't login via desktop and it's annoying.
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jupiter    •   1049 days ago  # + 0 -

it is down on android and web site
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Guest    •   1061 days ago  # + 0 -

Unable to access accounts.
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Guest    •   1066 days ago  # + 0 -

Log-in on app is down 5-1-2021 11:01pm PST
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Bill    •   1082 days ago  # + 0 -

So far this month I have been on the phone trying to get my account unlocked FOR OVER SIX (6) HOURS. I have been in IT & Support for 45 years. I have tried 3 different browsers. No extensions. No nothing. Reset password at least 20 times. One supervisor put me on hold for TWO(2) HOURS. I left my recorder running just for giggles. Hung up after 2 hours. IMO the people can't even obtain the idiot level. If they want a payment I expect the same as every other customer and that is to logon and pay my bill.
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Larry    •   1127 days ago  # + 0 -

Down for both app and site.
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