Asda.com Current Status

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Website: asda.com

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 Asda.com status: NO ISSUES  65 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on asda.com. In this case, use the links below:

http://asda.com    https://asda.com    http://www.asda.com    https://www.asda.com


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Donsto    •   14 days ago  # 4 April 2024 + 0 -

Went into store & once I was done and ready to pay I tried to use a gift card & unable to. Was told servers were down everywhere.
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Ben Stack    •   27 days ago  # 23 March 2024 + 0 -
No delivery or customer service - kids don't eat this weekend due to Asda and only Asda.

Asda is going the way of C&A. Those brothers should go to court over selling their own petrol forecourts to Asda at a ridiculous price of £2.3+ billion. This has caused the debt, the staff payment delays and me not getting my delivery last night (after 9 phone calls it became apparent they have no intention of delivering my order and I will have to 'just cancel it and reorder - this I cannot do as it is already 'on it's way' according to the tracking - last bit of money used for this order so kids won't be eating. Rich get richer - rest can't get food.
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Karyn Amelia Taylor Moore    •   50 days ago  # 28 Feb 2024 + 0 -
Log In Issues & Website

Went to Asda website & tried to log in, it kept asking for my details & must have entered them for three times & the page was fluctuating every few seconds. All I wanted was to know what subs have been given in place of the food delivery order.
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Guest    •   71 days ago  # 7 Feb 2024 + 0 -
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Buggy order website - problems with making orders them taking card payments - MUCH time wasted
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IC    •   71 days ago  # 7 Feb 2024 + 1 -

Repeated failure to take payments from agreed card after modifications to order today
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Guest    •   77 days ago  # + 0 -
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ABSOLUTELY useless since takeover. ONLINE Never ever works, empty shelves in store, DIRE customer service, lack of stock - u name it. Whoever took it over should never have - its a shambles :(
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MB    •   89 days ago  # + 0 -

Disgusting service. Can't pay as it directs me to my online bank app. I don't use the app! No PayPal either.
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Michelle C    •   99 days ago  # + 0 -
Products not showing up online

The website is not bringing up items such as jam, eggs, flour, digestive biscuits for purchase online. These are not isolated items, there tends to be a problem with various items not showing up.
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Tiffany C    •   106 days ago  # + 0 -

cant complete purchase on groceries
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Jim M    •   107 days ago  # + 0 -

Can't log in to Asda Mobile my account. Internet just hangs. Been like this for the past 2 days.
Same thing for Asda Mobile Android app.
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Guest    •   207 days ago  # + 0 -

Can’t login to the rewards app or complete my shopping. Only supermarket website you can’t complete your shopping because it’s that bad!
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Guest    •   207 days ago  # + 0 -
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Can't complete transaction
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Tad    •   350 days ago  # + 1 -
Rewards app.. Asda scam

Asda app is total crap.. When I log in.. It says it under maintenance.. But cheeky sods still put in barcode so u can shop and scan.. Totally distrust asda.. U save and then u lose all that money u saved for rainy day.. Go to tescos.. At least they answer u quicker
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FNS    •   350 days ago  # + 0 -

Similar on app and website can’t login and can’t change password.
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Ps    •   350 days ago  # + 0 -

Can’t login, say’s password not recognised, it’s definitely correct, can’t change password either.
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Rachael    •   350 days ago  # + 0 -

I wish I hadn't updated the app!!!!
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Rachael    •   350 days ago  # + 2 -
Can't log in to rewards app.

Can't log in to rewards app. Doesn't recognise my password, which is 100% correct. When I try to reset, doesn't send email or text, so can't reset. So annoying as earlier today I converted £50 in my cash pot to a voucher to use today when I go shopping!!!! I hope that when I can eventually get in, it's still there.
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Anne    •   350 days ago  # + 0 -
Update to app total failure

Can't log in can't reset password uninstall twice even tried setting up account with different email. Same message issue with either email or password. Total rubbish
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Telegram Sam    •   350 days ago  # + 0 -

Can't log in
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Lone Wolf    •   350 days ago  # + 0 -

Try To Sign In And I Do But It Sends Me Back To Sign In Page Again This Is Annoying.
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Pam    •   350 days ago  # + 0 -

Can't log in orvreset password
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Harpal    •   350 days ago  # + 3 -

Can't reset password
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Rita    •   350 days ago  # + 2 -

Can’t log in
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Guest    •   350 days ago  # + 4 -
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Can’t log in
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Kaz    •   487 days ago  # + 1 -

Any1 having trouble at asda checkout. Says doesn't recognise card details
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Guest    •   523 days ago  # + 0 -
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The site will not accept payment
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Guest    •   530 days ago  # + 0 -
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Customer service is a joke. Whwn i go to my favourites with online grocery on my pc i can now only see about a quarter of the right hand pane so am unable to see the items added etc. Reported 2 days ago but problem persists. Am i the only one having this problem?
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Guest    •   544 days ago  # + 0 -
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Why does my shop receipt show rewards have been scanned but not showing in my cashpot or transaction details. This has happened twice, I've left it 48 hours but it is not there! Emailed via helpline and tried phoning but no response!!!
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Guest    •   550 days ago  # + 0 -
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can't checkout. telephone support could offer no solution
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K    •   619 days ago  # + 0 -

Asda George website unavailable
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Anne    •   645 days ago  # + 0 -

Been a loyal customer for years & now they say I have no recurring slot ??? I need to rebook my delivery pass but that's not working either... ASDA happy to apportion blame to me... why I haven't done anything other than place my weekly order... I see ASDA have updated their website but it evidently doesn't work...
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Guest    •   666 days ago  # + 0 -
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I have not been able to get any product information on Asda web site after several attempts. I have a delivery pass but am unable to use the site to order and the app says it needs update but it won’t update on my device. Back to shopping in aldi and Waitrose.
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Keg    •   673 days ago  # + -1 -

Asda does not recognise my card details....been using the same card with them for 4 months!
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Heather    •   673 days ago  # + 0 -

Asda's pages not loading properly
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Joanne    •   674 days ago  # + 0 -

Asda app asking me to verify as human but not providing any means of doing this!
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R.Wiggins    •   744 days ago  # + 0 -

App has technical problems apparently !! Had trouble logging in then it kept sending me back to the sign in page ..now telling me there is a technical problem.
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Guest    •   761 days ago  # + 0 -
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Shopping app has been down for days
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Tom jones    •   765 days ago  # + 0 -

Asda site always has a problem. Today the site isn’t working and there’s no way to book a delivery slot. They really are useless ????
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Rebecca    •   774 days ago  # + 0 -

Asda george online won’t load my search or anything else for the past 3 days. Today is now March 7th 2022
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madashell    •   857 days ago  # + 0 -

8 hours trying to check out customer service fobbed me off all day, blaming my computer or my card., but the last person I spoke to told the truth, hope she still has a job!
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Steve059    •   916 days ago  # + 0 -

"Not a valid city" error message when trying to place order. Evidently, a repeat of a previous problem but, as still not fixed, cause must be different. Trying hourly all day. Hopefully, it'll be fixed by midnight tonight. If not, then Tesco with the maskless covidiots tomorrow?
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Maria    •   919 days ago  # + 0 -

Checkout not working
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Nic    •   922 days ago  # + 0 -

Have not been able to log in for the last week
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GrannyF    •   922 days ago  # + 0 -

Can not log in
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Guest    •   951 days ago  # + 0 -

Unable to login in to Asda website yet again today. Why are Asda going to sort out all the website problems?
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Angry shopper    •   952 days ago  # + 0 -

Always problems with Asda . Either for click collect and delivery slots , can’t do , sign in sign in etc
Also can’t check out and pay ….. contacted my bank all ok there no problem at all …Asda’s fault …. People need a delivery and or click collect for serious reasons … but most of all need food ! Asda just get your act together this app and it’s workings are crap and it’s been going on for ages it’s serious now …. Sort it
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Frustrated Shopper    •   953 days ago  # + 0 -

Website and app can’t sign in
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SARAH    •   980 days ago  # + 1 -

Asda says does not recognise card been using for two years, please fix.
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Scottish guest    •   984 days ago  # + 0 -

Current glitch.with Asda at.checkout.stage.saying dont recognise.my card details....same Bank.of.Scotland.mastercard.ive.used.for.past 5 years..customer.services.aware.of.issue..FIX.IT.NOW.ASDA!!!!
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Guest    •   984 days ago  # + 0 -

2.cents
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Guest    •   984 days ago  # + 0 -

asda app not working
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Vicky Reynolds    •   1003 days ago  # + 0 -

Been trying to checkout for over 3 hours with no success!
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Thomas    •   1004 days ago  # + 0 -

App and website issues, can't book slots or checkout
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Guest    •   1011 days ago  # + 0 -

Log in
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Julie    •   1024 days ago  # + 0 -

Just done my shopping and it won’t let me check out is there a problem??
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Toady    •   1043 days ago  # + 0 -

Won't let me checkout,says something went wrong
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Steve    •   1100 days ago  # + 0 -

Asda Website won’t load, has been like that for days now.
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Tilly    •   1100 days ago  # + 0 -

Asda website to loading for over a week!
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Margaret Ormerod    •   1113 days ago  # + 0 -

I am getting absolutely fed up with the asda app, for several days now it hasn't been working properly with no notice as to when they plan on fixing it, with a bank holiday Weekend upon us I guess its no time soon.
NOT GOOD ENOUGH ASDA
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Barbara    •   1116 days ago  # + 0 -

When will the problem with app be solved
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Guest    •   1116 days ago  # + 0 -

Phone app & Android app not working just never ending circle and trolley with 5 to the left. Website works but postcodes not recognised so can't check out . Install & re install only works while you are using the app as soon as you close it it stops working again like this since Thursday
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Sm    •   1118 days ago  # + 0 -

The app is not working. Sort it out please
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Guest    •   1118 days ago  # + 0 -

Grocery website not loading for past several days
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Anne Savage    •   1120 days ago  # + 0 -

Unable to checkout
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Mike    •   1128 days ago  # + 0 -

App not allowing to checkout since yest
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