Boohoo.com Current Status

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Website: boohoo.com

Shop boohoo's range of womens and mens clothing for the latest fashion trends you can totally do your thing in, with 100s of new styles landing every day!
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 Boohoo.com status: NO ISSUES  195 comments

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V    •   14 days ago  # 11 April 2024 + 0 -

Billing tab won’t allow me to move to payment. Click and it just stays idle
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Guest    •   25 days ago  # 31 March 2024 + 0 -
★ ★ ★ ☆ ☆

TOO LONG TO WAIT FOR REFUND UPON NEEDING TO RETURN Now seems I can't get a purchase to process - when stock is low!
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Jinny    •   34 days ago  # 22 March 2024 + 0 -

Trying to returns stuff and it keeps on saying "Something went wrong"!
Tried many, many times.
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peachy    •   42 days ago  # 14 March 2024 + 0 -
when trying to check out - keeps saying 'session timed out'

ridiculous. everytime I try to check out and try and purchase, website says, 'session timed out'. this has happened over ten times, I then lose all the items in my basket and shop again. same thing. very frustrating and time wasting. no customer services tel number for help and ChatVirtual Assistant was useless and long waiting time.
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Ellen    •   46 days ago  # 10 March 2024 + 0 -

Payment error for 5 days
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Gemma    •   56 days ago  # + 0 -

Boohoo payment issues. cant check out
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Neen    •   57 days ago  # + 1 -

Won't let me check out keeps saying oops something went wrong please try again have tried to order something for 3 days now
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Jay    •   61 days ago  # + 2 -
Boohoo payment error for 2 days

Been trying to put an order through for 2 days now via app & online. Neither of them will go through, keeps saying something went wrong or error when trying to pay. Nothing wring with my cards as I've ordered on other sites with the same cards. This is getting ridiculous now!!
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Anon    •   66 days ago  # + 0 -

Tried to put an order in through app and online. Won't go through! Been like this for 2 days!!!
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Guest    •   76 days ago  # + 0 -

Been trying to put an order in for next day delivery since 16.00 it is now 22.33 and still not loading anything amd says error
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Guest    •   76 days ago  # + 0 -

Won't let me add anything to bag
Keeps shutting down saying error
Also telling me password wrong even though saved so definitely not
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Guest    •   76 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

cant pay for anything as it wont go to billing page
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Lola    •   115 days ago  # + 0 -
Details not recongised

Says Password and details don’t match on laptop or phone. Details are saved so should be no issue. Hugely frustrating as I have returns to do. Customer services email people are pointless as despite 9 emails they still haven’t sorted. So much for 48 he turnaround
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Sarah    •   144 days ago  # + 1 -
Return portal does not work

Returns portal won't work. I've tryed serval times on the app and on the website and on my phone, laptop and it doesn't work. I want to return my item.
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J    •   147 days ago  # + 0 -
Issue Logging In.

I was meant to say they are not the wrong combination as they're saved in my phone.
When I created the new email and password i also saved in my phone but doesn't work.
When sending a password request.. Nothing.
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J    •   147 days ago  # + 0 -
Issue Logging In.

Email and Password doesn't match, had to create another account losing my next day delivery, which is fine. But now as I want to return something I can't because I have to use that account details.
Tried web page, tried app. I don't understand
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Frustrated    •   148 days ago  # + 6 -

Return Portal not working tried multiple times
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Rachel    •   148 days ago  # + 1 -

Returns portal won't load. Then eventually get error message. Tried multiple times today. Annoying as I need to send an item back
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ANNOYED    •   152 days ago  # + 11 -

CANT BUY ANYTHING WONT PROCESS TELLS ME USE ANOTHER CARD
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Shelley    •   153 days ago  # + 1 -

App not working won't load nor the going through the desktop site. Been trying for days. Need to do some Christmas shopping
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Helen Taylor    •   153 days ago  # + 5 -

Not accepting any payments from any of my cards. All cards are fine
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Jus    •   155 days ago  # + 1 -

Not accepting orders on any card I use and I used 3
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L    •   158 days ago  # + 1 -

Boohoo portal not working, says my details provided can't be found. So frustrating!!
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Rareone    •   162 days ago  # + 1 -
Get it sorted

None of the above links load
I have premier but won't be renewing if this problem isn't sorted.
Knowing there's a problem why isn't it being fixed? Come on Boohoo get someone on it!
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Cheryl    •   175 days ago  # + 0 -

I cannot get the Boohoo page to load either using app or any other way. It's been like this since the weekend ????
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Steph    •   176 days ago  # + 4 -

Returns portal not accepting my order numbers
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Vicky    •   177 days ago  # + 0 -

App not loading
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Anne    •   177 days ago  # + 0 -

I am unable to check out I press checkout and it keeps returning me to my basket
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Emma Brown    •   178 days ago  # + 0 -
Can’t sign in

Can’t sign in via Facebook. My premier is linked to that account. The item I want to purchase has increased by £4 today, since I first tried buying it this morning up until 7pm. So annoying, it’s been like it all day
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Nannyjean    •   178 days ago  # + 0 -
Frustrating grrrrrr

After reading past comments I'm pleased it's not just me. My app won't open and been like it for months. Occasionally you get it to load. Frustrating to say the least especially when you need to return.
Get it sorted Boohoo or you will lose custom. People will go elsewhere especially at Christmas time.
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Bianca    •   185 days ago  # + 0 -

So annoyed , wanted next day delivery, says error, try again later, ????
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Stacie    •   195 days ago  # + 0 -

Won't load on web no app been like this the past few days while trying to access
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Guest    •   196 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The app will not open
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Claire    •   207 days ago  # + 0 -

App not working properly
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Elane    •   209 days ago  # + 1 -

Me too this been happening for last 2 months actually
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Linz    •   210 days ago  # + 0 -

Can't seem to pay for my items. It says there's been an error and to try again later, so annoying as I wanted next day delivery.
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Laura    •   211 days ago  # + 0 -

App not loading.
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Beck    •   211 days ago  # + 0 -

Can't complete order
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Liz    •   211 days ago  # + 1 -

I can't get onto the website or app. It won't load.
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Gigi    •   212 days ago  # + 0 -

Can't check out!! Everytime after bank approval, website does not redirect and
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Big lobes    •   217 days ago  # + 0 -

Can't into the site today. I need earrings though :'(
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Guest    •   268 days ago  # + 0 -
★ ★ ★ ☆ ☆

Could be better and easier to return - when trying to find order no. I suspect Boohoo are now DISCOURAGING RETURNS!
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fi.boohoo    •   273 days ago  # + 0 -

IT’S NOT YOU. IT’S US.

WE’RE EXPERIENCING TECHNICAL DIFFICULTIES BUT WE’RE WORKING ON IT.

We’ll be back ASAP.
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Elisa    •   273 days ago  # + 0 -

WE’RE EXPERIENCING TECHNICAL DIFFICULTIES BUT WE’RE WORKING ON IT.
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Emma    •   275 days ago  # + 0 -

Can't reset password or login
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Guest    •   275 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website slow and down
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Donab    •   275 days ago  # + 0 -

App and website both seem to be down
Not loading
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MazH    •   275 days ago  # + 0 -

Can't sign in to app today
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Aggie    •   275 days ago  # + 0 -

App loading forever
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Merle    •   275 days ago  # + 0 -

Cannot sign in today have tried and tried. Is there an issue.
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Kaye    •   285 days ago  # + 0 -

Can’t get past checkout
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Jace    •   285 days ago  # + 0 -

Payment won't go through on the app tried multiple times
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jiquavious    •   288 days ago  # + 0 -

been trying to order for hours and payment won't go thru
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Nicola    •   309 days ago  # + 0 -

Just tried to order and payment won't go thru
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Anita    •   311 days ago  # + 0 -

Just made a order gone to pay want go through why is that please help
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Guest    •   314 days ago  # + 0 -
★ ★ ★ ★ ☆

Clothes are good, and price are not bad
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Shaz    •   320 days ago  # + 0 -

Both Boohoo and Pretty Little Thing have been down these past few days. I can’t make any purchase. It’s so frustrating.
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Julie    •   323 days ago  # + 0 -
Grrrrr!

Website won’t allow me to reset my password which I’ve forgotten. Says it’s sent me an e mail with a link to reset but no e mail comes through either to inbox or spam
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Mark    •   330 days ago  # + 0 -

Cannot pay for my items, so annoying cannot buy the items and cannot use the promo code anymore as its expired.
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Anisah    •   332 days ago  # + 1 -
Payment issues

Its not allowing me to make payment in the app urgh... really annoying! Also it doesn't redirect me back to payment page after confirming through my bank app!
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Nat    •   333 days ago  # + 3 -

Didn't redirect back from payment page. Order didn't go through no money taken but can't confirm order
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jesse    •   334 days ago  # + 0 -

cannot login the app on iphone no matter what .
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Rob    •   339 days ago  # + 0 -

Didn't redirect back to checkout after verifying payment with the bank.
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Sara Rundel    •   340 days ago  # + 2 -

Cannot order or log into my account for Boohoo, clear cache on my phone and laptop and has been like this for the last 4 days.
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Chanelle    •   351 days ago  # + 0 -

Checkout not working, have been trying for hours (10th May)
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Helen Lynch    •   353 days ago  # + 0 -

Checkout not working
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Gaz    •   369 days ago  # + 4 -

Not let me register keeps saying error
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Gaz    •   369 days ago  # + 0 -

Not let me pay with PayPal
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Sarah    •   386 days ago  # + 2 -

Can't see wishlist
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Trqvr    •   387 days ago  # + 1 -
Payment error

we are sorry that your order could not be placed. This probably happened due to high order volume or temporary connection errors. Please wait a few minutes and resubmit your order. We won't process your payment until you successfully place your orde. If you have any further questions please contact us"
How do I go about this
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SHAE    •   388 days ago  # + 8 -

WISHLIST NOT SHOWING... SAYING OPPS SOMETHINGS WRONG!
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Geri    •   405 days ago  # + 6 -
Payment doesn't work on app CS says it's my fault

I've been trying for a week to make payment through their app but every time it says requested URL can not be found on the server which is annoying as there are items I want to buy with the exclusive app discount. Contacted customer service to be told it's my bank which it isn't it is the app they have either deleted the payment page or haven't redirected it properly but won't acknowledge this and keep saying it is the customers fault.
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Jean    •   409 days ago  # + 3 -
Purchase not gone through

I placed an order and made a payment. I received no confirmation email and it’s not showing on their website that I purchased anything. No money left my account hallelujah
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Kayleigh Johnston    •   410 days ago  # + 0 -

I can't add items to my wish list, also when there's a 50 percent off or any deals my premium free next day delivery isnt working
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Guest    •   414 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

No pictures
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Stacey    •   415 days ago  # + 3 -
Always problems when they have 50% off app only

App keeps saying something has gone wrong try again !! I knew it would happen as it always does when they offer 50% discount for a limited time the app never works!!
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Sh    •   415 days ago  # + 0 -

Can’t add anything to basket at all
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Emma    •   415 days ago  # + 4 -

Crashing emptying bag and won’t accept payment
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Tamara    •   415 days ago  # + 0 -

App is not working, so annoying.
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Paula    •   415 days ago  # + 0 -

Constant oops somethings gone wrong ????
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Nina    •   415 days ago  # + 2 -

Boohoo app not working, tryin to purchase . Really annoying as 50% off ends tonight- 7.3.23
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Alyson    •   417 days ago  # + 0 -

I tried over and over last week tried to pay and wouldn't go any further ,really annoying !
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Dani    •   426 days ago  # + 1 -
Not being able to pay

It's been over two weeks now that I've been trying to make a purchase on boohoo. Everything is fine until I get to payment stage. I fill in all the details and click pay but then nothing happens. I get no error message, my card is not declined, nothing. It's like I didn't click on the pay button at all. I've sent them a message but apart from "clear cache" and other default advices, they were not able to help at all. So weird and beyond annoying.
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Guest    •   429 days ago  # + 0 -
★ ★ ★ ☆ ☆

You are emailing me with offers but l can’t buy anything as won’t accept payment can you please update as to what is happening would be good
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Lesley burns    •   429 days ago  # + 2 -

Hi have been trying to buy clothes not accepting payment , also cannot log in to account
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Karen    •   459 days ago  # + 1 -

Not accepting any payments
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charlotte Dalzell    •   463 days ago  # + 0 -

Constant repetitive confirmation emails every few mi utes today , very annoying
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Guest    •   471 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website constantly not working
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Mandy    •   471 days ago  # + 2 -

Can’t check out when you go to pay it says no longer in stock yet let’s you go as far as pay now? Been happening for 5 days now
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Maz    •   498 days ago  # + 0 -
Problem with payment on Boohoo site.

It's about time they announced why payments can't be processed!! For last 5 days got as far as payment approval from bank and each time Boohoo page stops working!!
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abimbola    •   501 days ago  # + 0 -

Bohoo isn’t accepting payment with my card no matter how many times I tried in 3 days
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Guest    •   504 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I’m trying to check on a delivery. Also the websites isn’t working. Not impressed with booboo.
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LB    •   507 days ago  # + 0 -

Does boohoo no longer accept layby
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Marie    •   509 days ago  # + 1 -

Couldnt log into boohoo does anybody know is boohoo website still down i emailed them i got no relpy back from boohoo or nothing
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Jj    •   509 days ago  # + 0 -

Trying to order with boohoo since 5am yesterday no payment links work then logs u out
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NB    •   510 days ago  # + 3 -
Technical issues for 12 hours now

When I got to look at pages it keeps saying there’s a technical issue and when I went to pay I wasn’t able to do so. It’s been like this for almost 12 hours now.
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Joanne de Souza    •   515 days ago  # + 3 -

Boohoo is not letting me log in either. I'm so annoyed....
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M    •   520 days ago  # + 0 -

Can't order from boohoo using PayPal for the last 3 days. Is anyone else experiencing similar issues?
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Guest    •   530 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Very bad experience, I tried some times to paid my clothes but it's s impossible, I think this is a fake website
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Leanne    •   531 days ago  # + 5 -

Trying to order on the app won't go past where you have to go into your banking app
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L.L    •   532 days ago  # + 1 -

….and received my clothes today… well worth getting the return option as have to return 2 items..And ordered more today..
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L.L    •   534 days ago  # + 0 -

Worked last night for me after weeks trying! used PayPal on laptop instead of card&phone. This might work for ye….
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Sara    •   534 days ago  # + 2 -

I’ve also tried to place order bank approved it but boo hoo app wont approve .does not work ,I’ve tried for several days now .
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Angela    •   538 days ago  # + 0 -

I've tried several times today to place an order .....approved it with my bank and the order still doesn't go through !!
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L.L    •   539 days ago  # + 0 -

Same problem as everyone else with payment. Authorised with bank and doesn’t go any further. Has Boohoo seized trading.
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Tt    •   541 days ago  # + 0 -

Get your payment system sorted
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Lorraine    •   542 days ago  # + 1 -

Tried to pay for order twice. Approved in my banking app yet get a message on Boohoo end saying something went wrong'. Spent half morning looking at dresses to buy + was buying 4. At least I see other people are also having the same problem.
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Nikki    •   545 days ago  # + 0 -

Tried to pay on my bank card was approved by my bank but wouldn't let me complete order please sort want to buy for my break away
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Guest    •   546 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can not buy anything today all day been trying customer service is appalling
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Charly    •   546 days ago  # + 0 -

Tried 8 times to place an order ridiculous approved in app not working customer service is rubbish very disappointing
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Ashley    •   546 days ago  # + 0 -

Unable to process payment. Approved in banking app but then back on boohoo app...its not compelting the order
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Steph    •   547 days ago  # + 0 -

Unable to process payment? Approve in app and nothing! Tried 6 times
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Susan    •   548 days ago  # + 0 -

I cannot check out I'm in Wicklow Ireland I've been trying for 3 days..
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Wendy    •   551 days ago  # + 0 -

Trying to order through the app keeps saying error so tried on the laptop but won’t even let me log in very frustrating I only ordered on Tuesday no problems
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Lisa mcbride    •   551 days ago  # + 0 -

Hi trying to place a oder and it's not letting me I've tried 5 times
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Adele    •   553 days ago  # + 0 -

Can't input payment
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Jess    •   553 days ago  # + 0 -

Payment not accepted after approved on my online banking so can't place an order, very frustrating after trying 3 times!
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Lisa    •   554 days ago  # + 0 -

Went to approve my card did it on the banking app went back to the site and can only c half of it,so can't process my order
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Jen    •   558 days ago  # + 0 -

Tried to place an order 6 times, approved through online banking went back to website to continue and wouldn't allow me to go any further. Very frustrating, won't be shopping here again.
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Zee    •   560 days ago  # + 0 -

I cant add a card th as t I've always used ,plus the payment went through to my bank I authorized it then went back and items wont check out ,been like this for 3 days
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Michaela Huteson    •   563 days ago  # + 0 -

I tried to pay for items in basket. Approved in my online banking, went back to boohoo page clicked continue but wouldn't continue. I tried several times but still wouldn't continue
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Mr Bailey    •   573 days ago  # + 0 -

Tried last week and today. I go to check out, my bank details from my saved card are missing. I put the details back in, for some reason it now takes me back to my bank to approve the transaction first so I approve it. It then says now go back to the app and press continue. I do so but now there's no continue on the page so I go back to the boohoo checkout page and then it starts the process over again!!!!
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Nathalie    •   574 days ago  # + 0 -

Tried to order, seemed to go through but then message said “it’s not us, it’s you”. Really awful as basket gone?????
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Anni    •   584 days ago  # + 0 -

Meant to say “its not you it’s us”!!!!
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Anni    •   584 days ago  # + 0 -

Tried to order twice, looked like both payments went through but then message said “it’s not us, it’s you”. Really annoying as basket gets emptied and then you have to find it all again.
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Guest    •   586 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It doesn't open. It's not working
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Kat    •   587 days ago  # + 0 -

No payments accepted at all for 2 days now
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K    •   590 days ago  # + 0 -

Ordered 2 wks ago, still waiting & customer service has said its lost & will do nothing for at least another wk. Taken payment but no goods
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Dk    •   590 days ago  # + 0 -

No payment options working at checkout
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LJ    •   591 days ago  # + 0 -

Order not going through then getting erased and have to search though site again
Gift card not working either
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Chris    •   591 days ago  # + 0 -

Order could not be placed message
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Jo Pinn    •   647 days ago  # + 0 -

Can't log in. Tried 3 times to log into boohoo.com, tried the app twice. Reset password twice, still no reset email arrived
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Tracey Ballantyne    •   652 days ago  # + 0 -

I have logged on the app twice tonight and made orders. It’s connected with my bank and said the transition has gone through to the pop up with a message ‘it’s not you it’s us’
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Jordan    •   654 days ago  # + 0 -

Wont let me make a return
Cant find details
When press need help says sorry we’re having a technical problem atm
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Jen    •   655 days ago  # + 0 -

Boohoo took payment but order didn't go through? Items still in basket, no order number nothing.
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Maureen    •   665 days ago  # + 0 -

Won’t check out, says it’s authorising payment on a blank screen then nothing else happens. I don’t know if my payment has gone through or not and daren’t try again in case I end up with a duplicate order.
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Rach    •   676 days ago  # + 0 -

For the past 2 days I've kept getting this message pop up, no matter which payment option I select:
"We're sorry that your order could not be placed. This probably happened due to a high order volume or temporary connection errors. Please wait a few minutes and resubmit your order. We won't process your payment until you successfully place your order. If you have further questions, please contact us."
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Mads    •   681 days ago  # + 0 -

Won’t let me check out
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Breda    •   682 days ago  # + 0 -

Won’t let me check out all weekend … no option to confirm my security confirmation for my bank payment
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Tina hallam    •   684 days ago  # + 0 -

Not taking payment
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Vicci    •   696 days ago  # + 0 -

Can’t checkout with clearpay just takes me back to the site and nothings goes through
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MS    •   697 days ago  # + 0 -

Again- We're sorry that your order could not be placed. This probably happened due to a high order volume or temporary connection errors. Please wait a few minutes and resubmit your order. We won't process your payment until you successfully place your order. If you have further questions, please contact us.
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Lh    •   703 days ago  # + 0 -

Can't checkout We're sorry that your order could not be placed. This probably happened due to a high order volume or temporary connection errors. Please wait a few minutes and resubmit your order. We won't process your payment until you successfully place your order. If you have further questions, please contact us. What to dooooo?
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Sarah    •   712 days ago  # + 0 -

No matter what I do....Customerservice is of no help at all.

We're sorry that your order could not be placed. This probably happened due to a high order volume or temporary connection errors. Please wait a few minutes and resubmit your order. We won't process your payment until you successfully place your order. If you have further questions, please contact us.
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m    •   716 days ago  # + 0 -

I can’t check out says technical error. Is anyone else experiencing this?
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Philomena    •   716 days ago  # + 0 -

Can’t check out
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Jadie    •   717 days ago  # + 0 -

Can’t check out
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Edel    •   718 days ago  # + 0 -

Won't accept payment???
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Jen    •   720 days ago  # + 0 -

Cannot checkout
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Vanessa E    •   729 days ago  # + 0 -

I have been trying all morning to check out and it won’t let me.
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Shelley Fowler    •   733 days ago  # + 0 -

Cannot check out no matter what I do!!! I’m so afraid that I’m going to lose everything I meticulously searched for the past couple of days and spending countless hours on! Please please get the checkout n’Pay STAT!
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Denise M    •   734 days ago  # + 0 -

Won't allow me to sign in so I can return my order for a refund. I will contact the BBB after this I will not order from them EVER again!
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Stellarmellar    •   747 days ago  # + 0 -

Been trying to place my order all day. Keep getting this message after entering my card info: We're sorry that your order could not be placed. This probably happened due to a high order volume or temporary connection errors. Please wait a few minutes and resubmit your order. We won't process your payment until you successfully place your order. If you have further questions, please contact us.

Tried several different cards and my phone and computer.
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Ana    •   749 days ago  # + 0 -

Won't let me login and the website is glitchy and turns black and green
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Deb    •   751 days ago  # + 0 -

Can’t check out absolutely rubbish
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Sam    •   753 days ago  # + 0 -

Won't let me order. Says 'oops something went wrong' when trying to reset password link just takes me back to homepage. Been trying to order something for 2 days! Boohoo sort it out!
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Julie Green    •   755 days ago  # + 0 -

Boohoo down
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Lucy    •   756 days ago  # + 0 -

Boohoo and other companies in the group - Wallis and Dorothy Perkins - their emails not working in Safari on iPad any more. They still work in Firefox
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Nana    •   760 days ago  # + 0 -

Can’t choose shipping methods, can’t use promo code and can’t pay! For 4 days! Support doesn’t want to check site for bugs. Only USA addresses don’t work! Check your site, boohoo! You need no money?
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Mst    •   761 days ago  # + 0 -

Can't put my address in or proceed to billing. Been trying to place an order for 3 days.
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Guest    •   780 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Been trying to order for 3 says and website is constantly down.
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J    •   782 days ago  # + 0 -

Been trying to checkout for nearly 2 weeks - it just keeps saying “it’s not you it’s us” I’ve tried on laptop, pc and phone. 26 Feb I contacted them on FB messenger and they said they were undergoing maintenance - at that point is already been trying for nearly a week!
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Paige    •   783 days ago  # + 0 -

Won't change the proceed to payment amount, therefore won't let me click to pay.
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mill_moll    •   785 days ago  # + 0 -

Won’t let me Checkout, tried last 3 days, saying ‘Technical Issues’
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Catherine Mcvey    •   788 days ago  # + 0 -

Won’t let me to check out keeps says it’s our problem
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Brit    •   790 days ago  # + 0 -

Won’t let me checkout
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Kellyxcx    •   790 days ago  # + 0 -

Been trying to checkout since yesterday saying technical difficulties
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Kelly    •   791 days ago  # + 0 -

Been trying to check out for 48 hours still saying Technical Difficulties
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Lisa    •   791 days ago  # + 0 -

Is your website down won't let me checkout
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Sd    •   792 days ago  # + 0 -

Can't check out, 'it's not you, it's us' message appears
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Jackie    •   840 days ago  # + 0 -

Can't add to bag, says no stock or already in bag but can't view bag
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Christine    •   860 days ago  # + 0 -

Cant get to the sizes or checkout can u tell me why
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B    •   865 days ago  # + 0 -

Can’t check out, keeps declining my payment and saying use a different payment method! I have tried applepay, my card and PayPal.
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Lou Lou    •   884 days ago  # + 0 -

Oops went wrong.
Please try again.
For 2 days now. Could be longer
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Sarah    •   884 days ago  # + 0 -

Can't use the app boohoo online on the app what's going on
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Dorothy    •   884 days ago  # + 0 -

Can't get on to website
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Stacie    •   885 days ago  # + 0 -

App keeps saying "oops something went wrong" and you can't view anything
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Leanne v    •   904 days ago  # + 0 -

Was happily shopping away next get kicked out lose all my basket and can’t view anything g now
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Rebecca    •   910 days ago  # + 0 -

App or website not working saying n/a or unavailable
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Nicola    •   910 days ago  # + 0 -

I can't order on the app or online , it either says N/A or not Ibstock, it will not allow you to purchase anything
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Gem    •   910 days ago  # + 0 -

Everything saying N/A , so unable to purchase anything ( app)
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Donna Downer    •   910 days ago  # + 0 -

App not working
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...    •   911 days ago  # + 0 -

What about the app??? Is that working
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...    •   911 days ago  # + 0 -

Everything says unavailable
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Guest    •   911 days ago  # + 0 -

Every items price is labelled n/a and is unable to be added to a basket
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Jenna    •   918 days ago  # + 0 -

At least a couple times a week the site is down for me
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Lee    •   921 days ago  # + 0 -

Not letting me search or save items
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Sh    •   925 days ago  # + 0 -

App
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Rits    •   974 days ago  # + 0 -

App isn’t working
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Guest    •   975 days ago  # + 0 -

Cant log in, check put or select items. App wont load
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Guest    •   975 days ago  # + 0 -

Down
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Guest    •   975 days ago  # + 0 -

Website
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Guest    •   975 days ago  # + 0 -

websites down
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Rachel mcdaid    •   976 days ago  # + 0 -

Won't let me pay for my order. Keeps saying page not available
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Guest    •   991 days ago  # + 0 -

App
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