Hertz.com Current Status

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Website: hertz.com

In airports around the world and rental car locations near you, get a great selection and price on rental cars, vans and trucks. Click to reserve your vehicle today
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 Hertz.com status: NO ISSUES  112 comments

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Possibly, redirect from different versions is configured incorrectly on hertz.com. In this case, use the links below:

http://hertz.com    https://hertz.com    http://www.hertz.com    https://www.hertz.com


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Guest      33 days ago  # 17 March 2024 + 0 -

Cannot log in
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Kim A      54 days ago  # 25 Feb 2024 + 0 -
Hertz website is useless...Unable to log in consistently

I've created a Hertz account twice because after the first time I could not log in. Repeated the registration steps again, logged on and it could not find my reservatation (I have the car). Attempted to log in again 2/25 and again says username/password not found. This is ridiculous.
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Guest      68 days ago  # 11 Feb 2024 + 0 -

Can’t log in no support
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Guest      74 days ago  # 6 Feb 2024 + 5 -

CMDR Add Customer API Error:::: CMDR Add Customer API ErrorNEX250
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Helga      79 days ago  # 1 Feb 2024 + 4 -

Unable to sign-up for a membership. Form not accepted after several tries.
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Slang      88 days ago  # + 0 -

Unable to log in. Loading wheel continuously spins but makes no progress.
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Francois Lagrange      102 days ago  # + 0 -

Can reach the site, but impossible to log in (Chrome, Mozilla, Android).
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Shri      107 days ago  # + 5 -
Engg

keep getting below ERROR when trying to sign up for gold rewards. any solution?

MDR Add Customer API Error:::: CMDR Add Customer API ErrorNEX250
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Marvellous      129 days ago  # + 0 -

The app isn't working and same with the link and they told me to deposit 48k again after investment already and denied my email
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Guest      134 days ago  # + 1 -

It is not possible to make a reservation nor to use gold reward points on the website, phone contact says they do not have me in the system although I am a gold member, they cannot find my account although I provided the gold plus number, very disappointing service
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Guest      143 days ago  # + 0 -

Doesn't work
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Guest      183 days ago  # + 0 -

Fraud organization
I invested and they declined my withdrawals asking me to deposit more 150k when I have over half a million in my account wallet already
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Aaron B      202 days ago  # + 1 -

Mobile app wont allow reservation check-in (Hertz.VASEerror-error 5.)
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Dan Emomeri      203 days ago  # + 0 -

I can't log in, mi internal 500 server error
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Guest      234 days ago  # + 0 -

Website login is broken!
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RYU      257 days ago  # + 0 -

cannot log in.
'Login member data is currently unavailable.'
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Guest      258 days ago  # + 0 -

Can't log in. Didn't recognize my login information and password resets don't work. Tried on web site and in app.
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Mr. Magoo      277 days ago  # + 11 -

Hertz website not working. Keeps spinning after entering login info and won't connect.
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Bruce from Seattle      280 days ago  # + 0 -
Website doesn't work properly; reserved with Avis instead

Site allows me to log in but will not accept selections for destinations. When I click on the destination I want that has a blue underline identifying it as a link, instead of specifying that destination, nothing happens. I rented from Avis instead.
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Nardybynature      284 days ago  # + 1 -

Website is now allowing me to login. App is working fine.
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Guest      289 days ago  # + 0 -

Rental had lots of electrical issues and windshield wiper blades were badly worn!
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Guest      310 days ago  # + 0 -

Unable to logon site with credentials all day - customer service via twitter is no help and when calling unable to understand agent.
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Guest      320 days ago  # + 0 -

Web site is no intuitive. Very difficult to book award travel. The site is often down
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Guest      325 days ago  # + 0 -

Zero help with getting my app up
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Guest      325 days ago  # + 0 -

Always says “service issues”
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Guest      328 days ago  # + 0 -

Pthth
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Ron Wiener      337 days ago  # + 12 -
Glitch with trying to join Gold Plus Rewards

Glitch with trying to join Gold Plus Rewards: Every time I tried to re-join Gold Plus Rewards, I got this error message: "CMDR Add Customer API Error:::: CMDR Add Customer API ErrorNEX250." Others have reported this, but with no explanations or work-arounds. HELP!
R. Wiener, Pennsylvania - rwiener05@comcast.net
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Moe      347 days ago  # + 0 -
Cannot cancel

I have an upcoming reservation that I've been trying to cancel for 2 days now - both on the iPhone app and on the website via Safari browser. Both ask me to agree to any cancellation charges & I say "yes" & then submit - all I get is a circle that never stops spinning. Then I get about 12 emails stating the reservation has been cancelled - but I go back the next day and the trip still shows up on my acct!! The error message I get is hilarious too: "De #1 unable to process #1 club awards." ???? WTH?? (What is "de"? & what are the "club awards" it's trying to process??)
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Guest      355 days ago  # + 1 -

can't get on to their website
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Bob      371 days ago  # + 0 -

What a disaster their website is
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Guest      385 days ago  # + 1 -

You can NEVER sign on their website!!!
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Guest      389 days ago  # + 0 -

There's no way to actually rent a car through Hertz on the website or app. Apparently they no longer rent cars and both app and website say it's not possible.
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Guest      398 days ago  # + -1 -

can't book a car using website- can't find "i accept terms and conditions" button
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EMG      398 days ago  # + 0 -

Can't log in on laptop using chrome or edge. No issues logging in on mobile device.
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KC      408 days ago  # + 2 -

Can't log in
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raksiam      409 days ago  # + 1 -

tried to make a reservation on the website but it just keeps throwing error windows in an infinite loop
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Guest      412 days ago  # + 1 -

broken web site
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Guest      433 days ago  # + 1 -

Tried every way to make a reservation today and nothing is working.
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Guest      440 days ago  # + 0 -

Hertz app not working
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Guest      445 days ago  # + 2 -

I have not been able to login for 3 days. Tried on Chrome, Firefox & Edge with no luck. A circle just spins around after I put in my password.
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Scott      465 days ago  # + 0 -
It's Dead Jim

Been unable to login to the app for months. Tried clearing caches, deleting and reinstalling, ...its dead Jim. I am able to log into the website...seeing glitches there also but at least I can get it to work.
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Dave C      498 days ago  # + 1 -

None of the phone numbers are working
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Guest      501 days ago  # + 0 -

no invoice ,$2000.00 false charge to my Credit Card.
Cant get anybody to talk to.Knowingly lying.
Never again Hertz.
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Hertz gold member      524 days ago  # + 0 -
Log-in not possible.

Log-in not possible. Hangs on loading. Looks like bad JSON parsing. Maybe they should hire real devs instead of someone's nephew that "made a website one time"
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T      571 days ago  # + 0 -

I can’t not log into my hertz app since Friday 9/23/22. When I am on the website it does not load my current rentals or cars available
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Bill      571 days ago  # + 0 -

I have not been able to log in since Friday Sept 23rd. How can this be possible
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H Kumar      576 days ago  # + 0 -

Hertz site does not load car choices - reload issue/error
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Bruce C      578 days ago  # + 0 -

Trying to log in and wheel just keeps spinning
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Guest      580 days ago  # + 0 -

Non-responsive.
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sas      582 days ago  # + 0 -

Site works until you try to login. Then it hangs with a spinning dot-wheel. Forever. This has been happening off and on for months. How they stay in business is a mystery.
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Guest      591 days ago  # + 0 -

Can't login to gold account
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JHS      596 days ago  # + 0 -

I can get to site but I cannot login. The login is not working despite correct credentials. Tried from different devices. It just spins and spins and nothing happens.
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Guest      606 days ago  # + 0 -

Can never login or reserve when I need it
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DT      606 days ago  # + 0 -

I can't log in. Tried different computer and it still doesn't work
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Gil      608 days ago  # + 0 -

Can't login using my login details. I get DZX006 error message. Tried different browsers, different computers and even different locations (using VPN, like NordVPN ) - nothing resolves the issue. The system would ignore my login info and would not let me reset the password.
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Ank      612 days ago  # + 0 -

When you enter car details, it won't show any cars. It just goes to the site map.
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David      612 days ago  # + 0 -

I enter car rental info and instead of showing me cars it just goes to the site map.
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Guest      613 days ago  # + 0 -


site is down, app is down, phone is down, WTF
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Guest      617 days ago  # + 0 -

Can't login.
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Samantha      622 days ago  # + 0 -

I can't log into my profile/account, wheel just spins. Can't talk to a human either. HERTA is the worst customer service in the industry right now.
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Beaupeep      623 days ago  # + 0 -

OK, so it's not just me. I live in Switzerland and am trying to rent a car for when I come to the US next month and every date and location I try I get a pop-up saying that no cars are available at that location or date. This has been going on for weeks. I've tried different browsers and writing to them on Twitter but have had no response. OK, Budget - here I come!
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Steve      626 days ago  # + 0 -

Have tried to log onto Hertz.com for two weeks from my desktop and a laptop. Does not recognize my member number nor my password. Click on forgot password and it takes you back to the same screen. About time to switch rental car companies again......
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Guest      632 days ago  # + 0 -

Never loads once password entered
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Jim      636 days ago  # + 0 -

it was down for at less past 3 days. I can not log in using computer. Cleaned cach/cookies, no use. App did not work. Looks like no one fixes it. No reminders, messages, nothing! Have to switch to other rental services.
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JR      637 days ago  # + 0 -

app and website not able to confirm car availability - says "unable to reach service"
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Guest      637 days ago  # + 0 -

website is constantly down to make a reservation.
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Alex      639 days ago  # + 0 -

Can't log in for weeks, tried mobile app but forgot password and unable to reset either, I click on the link and it takes me to a page that 'doesn't exist'
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Carlos      642 days ago  # + 0 -

I have been unable to log into hertz.com with my laptop in a VERY LONG TIME. They said that maybe there was some sort of database upgrade or update at the time I was trying to log in. Disagree. Do they do database upgrades or whatever 24 hours a day, 7 days a week? Something is WRONG with the website.
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Kyle      645 days ago  # + 0 -

I've had this problem just like everyone else for a long time. However, I am trying to access Hertz from a company PC that uses ZScalar for VPN, like NordVPN access. After turning off ZScalar, I was able to login just fine. Hope this helps others!
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Mark      646 days ago  # + 0 -

Cant login...like everyone else...wheel keeps spinning for last 2-3 weeks. Site is screwed up and they haven't fixed
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Sean      646 days ago  # + 0 -

cannot log in. the wheel spins forever
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Chaz      647 days ago  # + 0 -

Cannot log into hertz website. App works.
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CC      648 days ago  # + 0 -

Same here haven’t been able to login on my laptop for months now loading wheel just spins and spins
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denis oshaughnessy      649 days ago  # + 0 -

I have been unable to login to the Hertz.com website for more than a week. I can however access my account via the app
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Cathy      650 days ago  # + 0 -

Used above recommended website and still unable to login. It is happening for a week and very frustrating. Reset password also didn't work :(
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Cesar      651 days ago  # + 0 -

I can't believe I am reading comments with my same login issue from several days ago. A company this big should not have this issues lasting for days. It certainly gives it a bad reputation.
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Ed      651 days ago  # + 0 -

Website login not working
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Tep      652 days ago  # + 0 -

Website login is not working. Phone app allowed log in but can't make a reservation.
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Guest      652 days ago  # + 0 -

Website not working and unable to phone anyone in U.S.
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Pat      652 days ago  # + 0 -

Still spinning..
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Doug in Salem VA      652 days ago  # + 0 -

Haven't been able to login with my or wife's account for over a week. Tried different browsers, turned off firewall, etc. I am not stupid, must be them..
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Noone      654 days ago  # + 0 -

I usually use enterprise but thought I’d give hertz a try. I regret it. The website won’t let me see my reservation, let alone modify it! I created an account and it doesn’t even acknowledge I made the reservation and I can’t for the life of me find how to log out of the mobile site!
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Carlos      656 days ago  # + 0 -

hertz.com website won't allow me to log in. Spinner. WHAT IS WRONG??!!!!
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First Officer      657 days ago  # + 0 -

Cannot login. Just shows the spinner, just like for BB below
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ACE      659 days ago  # + 0 -

app said "Oops! Something went wrong"
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BB      659 days ago  # + 0 -

Cannot login. Just shows the spinner
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vj      660 days ago  # + 0 -

Login on website just spins after enterung info.
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FN      661 days ago  # + 0 -

Website login is not working (spins with no effect after you put your credentials in).
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April      687 days ago  # + 0 -

App won’t load
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YYZ      731 days ago  # + 0 -

Login just spins and spins
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CK      737 days ago  # + 0 -

can't login
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user4522      745 days ago  # + 0 -

Unable to confirm my reservation
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Guest      760 days ago  # + 0 -

Can't log in!!!
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Johnb      768 days ago  # + 0 -

Hertz website is down again. You can log in but cannot pull up reservations
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Bruce      785 days ago  # + 0 -

I was able to login, but the site could not process a reservation.
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Dan B      788 days ago  # + 0 -

It is down right now on the app and website
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Guest      858 days ago  # + 0 -

Completely incompetent
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Terry      924 days ago  # + 0 -

Cannot reset my password
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Guest      933 days ago  # + 0 -

cannot log in
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Joyce      945 days ago  # + 0 -

Terrible issue at montoursville, pa Hertz. NO ONE RETURNS CALL SO THEREFORE I DID NOT GET SERVICED!!! TERRIBLE AND UNPROFESSIONAL. I CALLED SEVERAL TIMES
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steph      954 days ago  # + 0 -

get to last part of car rsvp, it keeps saying enter phone number for text messages, but there is no where to add a number and personal info drop down menu is empty!!
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Guest      955 days ago  # + 0 -

Login not functioning
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Ed      999 days ago  # + 0 -

Hertz confirms the outage on Twitter reply.
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Ed      999 days ago  # + 0 -

Can't log in to my account on web. Can't update profile on mobile app. Can't make reservation.
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David      999 days ago  # + 0 -

I was not able to log in to my 'gold plus' account, nor to get a password reminder. Emailed Gold Plus and got a bounce back - the address has permanent fatal errors.
Managed to book as a guest. SO the problem appears only to be with the 'loyalty' scheme.
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EK      999 days ago  # + 0 -

Reservation is down
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Smw      999 days ago  # + 0 -

Reservations down ????
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guest 21      1005 days ago  # + 0 -

reservations never comes back with options of car to select... 7/19/21 all day.
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Guest      1009 days ago  # + 0 -

Errors creating a new reservation
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RK      1019 days ago  # + 0 -

Website homepage loads up blank
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Guess      1023 days ago  # + 0 -

Website down
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Ric Helthall      1074 days ago  # + 0 -

Website reports I have no reservations; whereas, the Hertz President Circle Desk confirms I still have reservations in Tampa FL on 15 May.
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