Ibotta.com Current Status

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Website: ibotta.com

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Sharon      37 days ago  # 13 March 2024 + 0 -
Ibotta glitch

Tapped product from added items. It went to another screen to add item. When I tapped on the item it went back to the previous screen. Wouldn’t let me get my $ ????
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Katrina w      98 days ago  # 12 Jan 2024 + 1 -

App isn't letting me log in
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J G      130 days ago  # 10 December 2023 + 0 -

Tried to move cash to Amazon gift card. It said “uh oh” there’s been a problem. Now I have a zero balance!
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SFlood      141 days ago  # 30 November 2023 + 0 -

App closed when I tried to add Dollar General! Now won’t let me sign back in!!
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Qtmt      183 days ago  # 19 October 2023 + 0 -

Got signed out after linking DG. Can’t sign back in! Error message: “there was a problem getting your information. Please try again later!”
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Frank      222 days ago  # + 0 -

Uninstall and re install seems to work after update
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Guest      223 days ago  # + 2 -

App hasn't worked in over a week, keeps saying can't connect, try again later. If this lasts any longer I'm uninstalling for good this time. Most people shop online now and major retailers no longer offer paper receipts for online orders, which has cut back the stores I can use the app with to only one store. If I didn't have a cash back balance close to being redeemable, I would have already uninstalled it and found an alternate that has kept up with the changes of most retailers only offering digital receipts now. This app use to be awesome, but unless it learns how to accept digital receipts, the app is going to be useless very quickly.
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Janey      223 days ago  # + 1 -
Can't connect for 3 days now...

I haven't been able to use the app for 3 days. I constantly get an error page with a rocket ship that says, "Oops! We're having trouble connecting. Please try again in a few minutes." Except it's been way longer than a few minutes, I've put off my grocery shopping waiting for the problem to be fixed... I can't put it off any longer.
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NC      225 days ago  # + 1 -

I deleted the app and reinstalled it and it worked.
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Nata      225 days ago  # + 0 -
Ibotta bad update

It said you must update the application in order to use it. After the update, its giving the same message as not able to connect. I restarted cellphone, I force to stop the application and all day long it is saying not able to connect as internet problem which I dont have it.
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AJ      225 days ago  # + 16 -
App not connecting

Told me to update app. Did so and now says, trouble reconnecting. App refuses to open despute multiple attempts. Can't use app to use saved gift card or post receipts.
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Michael      227 days ago  # + 5 -

Anyone having cash back issues. Redeemed 24 hours ago at Kroger still waiting.
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Angie      228 days ago  # + 1 -

Not working. Again.
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Jennifer      229 days ago  # + 1 -

Help, I need to get on and load receipts before they expire.
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Lane      230 days ago  # + 1 -

Hasn't loaded all day. Frustrating on a shopping weekend.
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Michelle      230 days ago  # + 1 -

Very frustrating. Says trouble loading and I need to access a gift card for gas NOW
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Kats      231 days ago  # + 0 -

I cannot get into the App. It says "Having Trouble connecting."
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S Jae      231 days ago  # + 5 -

Can't log in, app states "We're having trouble connecting".
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Peg      232 days ago  # + 0 -

Cannot sign in to ibotta online or in app
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GM      232 days ago  # + 5 -

App is not loading. States "having trouble connecting."
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Sue      233 days ago  # + 4 -

I can't get on. Tells me to refresh
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Kim      235 days ago  # + 3 -

App says server problem ???? though website says no server issue.
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Chloe      235 days ago  # + 1 -

App not working 2days
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Tina      236 days ago  # + 4 -

App not loading
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Ashley      240 days ago  # + 1 -

In-store orders, the receipt isn't being read correctly
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Jennifer Bixler      284 days ago  # + 0 -
No cash back

Not getting cash back with walmart online order. I always get it back quick but not yesterday. Still waiting on help after submitting a request.
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Brooke Rakestraw      293 days ago  # + 0 -

Says having technical issues
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C.B.      294 days ago  # + 0 -

I’m getting a forbidden message when I try to do anything on the app. I get the same thing when I try to get to the help center
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Andrea      312 days ago  # + 0 -

Cannot connect for past 2 days
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Moonkitty      316 days ago  # + 0 -

Not working for two days now
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Debby      322 days ago  # + 2 -

Can not access Ibotta today ,says can't connect to Keep trying , I've cleared cache nothing works
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Guest      325 days ago  # + 2 -

Not working
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Maria 17      330 days ago  # + 3 -

Will not connect
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Lisa64      338 days ago  # + 1 -
Cannot get on site to submit a ticket for not getting cash back

First off, had a grocery order placed with Walmart through the Ibotta app and did not get any of the cash back I should have gotten which was almost $25 plus a $5 bonus. Then tried to go on the website to submit a ticket and can't even get on the website. I bought these items especially for the cash back otherwise wouldn't have bought these brands but tried them out.
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SS      348 days ago  # + 0 -

Logged me out automatically and will not let me back in, even after a password reset.
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B      350 days ago  # + 0 -

Mines down today
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Guest      384 days ago  # + 4 -

After a month, it’s still not letting me connect
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Samantha      391 days ago  # + 1 -

Was logged automatically logged put and now it won't let me log back in
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Guest      391 days ago  # + 0 -

Not working for me… can’t log in
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Guest      391 days ago  # + 0 -

Can’t get in
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Brisket      423 days ago  # + 0 -

Cannot log on in the app or on the web. Have tried multiple browsers and different computers and tablets.
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Evelyn whelchel      425 days ago  # + 1 -

I can't log in. When I do it just takes me back to the login page.
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Chasity      441 days ago  # + 0 -
Can't go beyond create screen

I have not been able to sign up in a week. It kicks me back to create an account. I thought maybe its me. Nope... my husband is trying to create an account and its doing the same.
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Tammi young      466 days ago  # + 0 -

My account was deleted by ibotta this is crazy I didn't even use my account in the wrong manner
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Tanishia      473 days ago  # + 1 -

I was referring my cousin and my grandma and it kept deactivating the accounts and not letting them use it
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Guest      516 days ago  # + 0 -

won't honor my offers/cash back from walmart order
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Guest      519 days ago  # + 0 -

Items are out of stock. Login error. States third party connection unauthorized. Probable scam.
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julie      523 days ago  # + 0 -

app hasnt worked in 3 days, not loading and not showing any stores to redeem reciepts
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Connie      525 days ago  # + 0 -

Ibotta app made me sign in and when I did is like I was not even a member and $150 of credit i had us not there
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