Jd.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: jd.com

JD.com is the largest retailer in China, a member of the NASDAQ100 and a Fortune Global 500 company.

Report an issue
Forum & Comments (9)


How do you rate your experience with Jd.com?

Server status information has just been updated.
Check again     What to do if the site is unavailable?


Is Jd.com down today April, 2024?

Find out if Jd.com is working normally or is there a problem today

 Jd.com status: NO ISSUES  9 comments

Jd.com problems for the last 24 hours


Jd.com not working?

Website is down, not accessible or buggy?

I have a problem with Jd.com    or join Reddit-like issues discussion


Most reported problems

Not determined.



What to do if the site JD.COM is unavailable?

If JD.COM works, but you cannot access the site or its individual page, try one of the possible solutions:

Browser cache.
To delete the cache and get the current version of the page, refresh the page in the browser using the key combination Ctrl + F5.

Access to the site is blocked.
Clear your browser cookies and change the IP address of the computer.

Antivirus and firewall. Check that anti-virus programs (McAfee, Kaspersky Antivirus or an analogue) or a firewall installed on your computer do not block access to JD.COM.

DNS cache.
Clear the DNS cache on your computer and try to access the site again.
Watch how-to video  

VPN and alternative DNS services.
VPN: for example, NordVPN;
Alternative DNS: OpenDNS or Google Public DNS.

Browser Plugins.
For example, the AdBlock extension, along with ads, can block the content of a site. Find and disable similar plugins for your site.

Forum & Comments

Tips? Frustrations? Share them with other site visitors:

Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on jd.com. In this case, use the links below:

http://jd.com    https://jd.com    http://www.jd.com    https://www.jd.com


tell us about today's failures without registering
no identification required
comments with obscene language and insults will be deleted
You typed 0 characters

Jenna      151 days ago  # 20 November 2023 + 0 -
So frustrating!!!!

Not letting me checkout for three days now!! Says problem with the server please try again later! ... Rubbish site! So slow and wont even let you buy wonder if this is because they have 20% off!!!
Spam or obscene language? Report it!

Don      224 days ago  # 8 September 2023 + 0 -

Not accepting payment red error code appearing
Spam or obscene language? Report it!

Guest      286 days ago  # 9 July 2023 + 0 -

website slow and rubbish
Spam or obscene language? Report it!

Shopper      330 days ago  # 25 May 2023 + 2 -
Cant purchase anything on website

Been trying to place a order for few days checkout dont work. 1 order went through but then got cancelled, terrible service.. ill go to mainline menswear instead
Spam or obscene language? Report it!

Guest      356 days ago  # 29 April 2023 + 0 -

Terrible app
Spam or obscene language? Report it!

Guest      408 days ago  # + 2 -

Cannot put my order through
Spam or obscene language? Report it!

Guest      469 days ago  # + 0 -

Rubbish
Spam or obscene language? Report it!

Guest      493 days ago  # + 0 -

Can't get through to payments when ordering for last 3 days
Spam or obscene language? Report it!

Guest      673 days ago  # + 0 -

Very poor can't checkout
Spam or obscene language? Report it!