M1.com.sg Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: m1.com.sg

Your preferred telco in Singapore for mobile and broadband solutions ✔️Best network experience ✔️Nationwide 5G ✔️Made-to-measure plans

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Most reported problems

GENERAL OUTAGE
70%
 
WEBSITE
30%
 


Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on m1.com.sg. In this case, use the links below:

http://m1.com.sg    https://m1.com.sg    http://www.m1.com.sg    https://www.m1.com.sg


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Lum Yeok Yin    •   9 days ago  # 16 April 2024 + -1 -

M1 modem with red light and mobile network not available!? The expert asking for money and credit card info?! Scam...??
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Guest    •   21 days ago  # 4 April 2024 + 0 -
★ ☆ ☆ ☆ ☆

not working today
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B    •   22 days ago  # 3 April 2024 + 0 -

Wednesday.. cannot log into Singapore pool.. Also can't even log in to My M1 app... bye bye M1.. it is getting from bad to worse
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Sam    •   23 days ago  # 2 April 2024 + 0 -

North Bridge road blk 7 broadband down.. Tc 2358
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Meow    •   33 days ago  # 23 March 2024 + 0 -

No home internet at Punggol. LOS light blinking red
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DT    •   34 days ago  # + 0 -

M1 mobile intermittent issue since 10.45am, 22 Mar 2024.
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RL    •   37 days ago  # + 1 -

No connection to apps, can't whatsapp, etc using mobile data
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Nil    •   57 days ago  # + 0 -

No internet at Choa Chu Kang Area
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Guest    •   65 days ago  # + 0 -

Low network, at times no network near CBP area !! From last 4-5 weeks.
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c    •   66 days ago  # + 0 -

No 4G at Harbourfront for about an hour
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Guest    •   71 days ago  # + 3 -

no mobile internet in CBP (Changi Business Park) Area. Very bad service!
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Guest    •   85 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I am at the east side of Singapore.. the mobile internet is very bad...
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LAO    •   91 days ago  # + 0 -

NO 4g NETWORK AT ALL ON 25 JAN 2024
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M    •   91 days ago  # + 0 -

Stuck in 3G era
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Marine    •   91 days ago  # + 1 -

I cannot make outgoing calls, is the line down?
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Katherine    •   91 days ago  # + 0 -

Cant make call or use data for the past 30mins
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Guest    •   92 days ago  # + 1 -
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No M1 network at all
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Guest    •   93 days ago  # + 1 -
★ ★ ☆ ☆ ☆

Changi airline house mobile data always fail to load.
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Jess    •   94 days ago  # + 2 -

Can't call in or call out
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KK    •   104 days ago  # + 0 -

M1 internal server downed. App info all blanked.
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G    •   175 days ago  # + 2 -

M1 mobile network down at central
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Guest    •   176 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Lousy network this year 2023 , past few year quite ok
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Eliz    •   185 days ago  # + 0 -

M1 broadband tpy down
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a    •   185 days ago  # + 0 -

M1 broadband not working central Sg
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S    •   185 days ago  # + 0 -

M1 Mobile network service is not working from Oct 20th 2023 .
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JP    •   185 days ago  # + 0 -

M1 mobile network service is not working .
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Please    •   204 days ago  # + 0 -

M1 broadband down in Bukit Panjang for the past 2 days
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angry    •   204 days ago  # + 0 -

mobile line down from sunday till now...
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Com1plain1    •   205 days ago  # + 1 -

Wireless@sgx not working not connecting since 8am on 3 Oct 2023. North
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Guest    •   215 days ago  # + 1 -
★ ★ ☆ ☆ ☆

Poor service.. M1 mobile data no service for past 3 days.. Serangoon Ave 2
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Yati    •   215 days ago  # + 0 -
M1 mobile netwrk not wrking at certain area

My m1 mobile data shows no service in closed area which nvr an issue before.. Its been 3 days now.. Serangoon area..went m1 shop..change sim card.. still an issue.. tried singtel crd on my phone.. line is perfect ..
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Pyk    •   215 days ago  # + 0 -

Bukit panjang wifi down
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C    •   216 days ago  # + 1 -

Sengkang wifi down! And mobile network also down! Anyone facing same issue?
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an    •   216 days ago  # + 1 -

M1 data has been extremely slow since the past week.
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Zh    •   217 days ago  # + 0 -

Clementi down
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Ke    •   217 days ago  # + 1 -

Marsiling Down
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Woodland    •   217 days ago  # + 0 -

Woodland down
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jw gg    •   218 days ago  # + 0 -

brodband down in jurong west since yesterday
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Yueh    •   219 days ago  # + 0 -

Broadband down since yesterday 10am
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Guest    •   219 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Very poor.
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John    •   219 days ago  # + 1 -

No mobile data since 2.plus in the afternoon.
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BP    •   219 days ago  # + 0 -

M1 broadband down since last evening in Bedok.
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jurong west    •   219 days ago  # + 4 -

Broadband down in jurong west
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Yck    •   219 days ago  # + 0 -

Broadband down in yck
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hougang    •   219 days ago  # + 1 -

broadband down in hougang
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Jane    •   220 days ago  # + 0 -

Broadband down on Lentor road
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Fp    •   222 days ago  # + 0 -

Connection problem ghim moh link now
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Rj    •   224 days ago  # + 0 -

Show no signal at all , what is going on ?
Just last week change telco to port in to M1Maxx
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Nn    •   227 days ago  # + 0 -

Fix the wifi faster
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N    •   227 days ago  # + 0 -

Wifi down at East area Paya Lebar. Quick fix please
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RL    •   227 days ago  # + 0 -

It seems to be working now on 4G LTE.
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Jo    •   227 days ago  # + 0 -

No internet connection in north. Plus it’s 3G at 10:10pm
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Jay    •   227 days ago  # + 0 -

Yishun, 3G connection as at 10:17pm
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Trina    •   227 days ago  # + 0 -

Is m1 down?
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RL    •   227 days ago  # + 0 -

i am at yishun.
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MJ    •   227 days ago  # + 0 -

Now back on 4G
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RL    •   227 days ago  # + 0 -

is m1 mobile network down ? no internet connection for almost an hour ?
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Jurong West    •   227 days ago  # + -1 -

Mobile Internet is down in the vicinity of Pioneer Mall Jurong West Ave 4
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JT    •   227 days ago  # + -1 -

I started having mobile network issues about 15 min ago. Only have 3G connection.
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H@t&    •   227 days ago  # + 0 -

Data connect back at 2203hrs. Suck.
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Anxious    •   227 days ago  # + 3 -

No mobile network, no Internet connection...quick fix!
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Bedok    •   227 days ago  # + 1 -

Bedok also no network!
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Robert    •   227 days ago  # + 1 -

No mobile connection in Tampines. What's wrong, M1?
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AT    •   227 days ago  # + 0 -

No mobile service in Katong area! Tried calling m1 but machine operator indicate approx 75mins wait time as I am number 102 on the queue!
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Tan    •   227 days ago  # + 2 -

No mobile data connection in the west.
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Deliveroo, no money buy milk powder    •   227 days ago  # + 4 -

Serangoon No Mobile Connection.
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Ava    •   227 days ago  # + 0 -

My mobile service no connection wtf
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Alvin    •   227 days ago  # + 0 -

Tampines No mobile connection
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TW    •   227 days ago  # + 0 -

Mobile data cannot connect? bukit batok east
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Jim    •   227 days ago  # + 0 -

Bukit panjang no data....
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Sirine    •   227 days ago  # + 0 -

No connection at tampines
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Guest    •   227 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

terrible
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KW    •   227 days ago  # + 0 -

No mobile connection. I stay in seng kang
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P    •   227 days ago  # + 11 -

M1 mobile data no connection. In the North
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Fix leh    •   227 days ago  # + 1 -

Amk mobile line down.!
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AngryWM1    •   227 days ago  # + 1 -

Tanah Merah here n no mobile network at all
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I can’t Fifa!!!    •   227 days ago  # + 16 -

I stay hougang my mobile Internet is down
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See    •   227 days ago  # + 2 -

My mobile network not working from north east area
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Victory    •   227 days ago  # + 3 -

M1 mobile data no connection
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anno    •   227 days ago  # + 1 -

m1 4g no connection
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anoynynous    •   227 days ago  # + 4 -

no wifi connection west
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Guest    •   229 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The M1 fibre broadband very very slow
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Disappointed    •   231 days ago  # + 0 -

Unstable internet at Home network. Can't even surf the web. East area
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Zack    •   234 days ago  # + 0 -

No Internet on.my home network. West area. Bukit Batok. 1pm
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Z    •   238 days ago  # + 0 -

M1 house WiFi down. East area
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M1 user    •   238 days ago  # + 0 -

M1 mobile network down, town area.
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George    •   251 days ago  # + 0 -

My internet is darn slow. 600404
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Chia    •   251 days ago  # + 1 -

My home Internet is down too. Serangoon Ave 2.
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Lim    •   252 days ago  # + 0 -

My home internet is down. Sengkang Compassvale Street.
Spam or obscene language? Report it!

James    •   255 days ago  # + 0 -

No internet many times at 14 Somapah Rd, S(486041)
Can stop the contract M1 mobile plan earlier because of the poor quality service?
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Guest    •   255 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

internet break down again
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Angry    •   257 days ago  # + 0 -

Postal code 329055. No broadband at all
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Mandy    •   257 days ago  # + 0 -

No internet since 9 aug. What's wrong?
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KCAK    •   258 days ago  # + 0 -

Orchard area postal 229631 broadband down. Fibre no incoming.
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DC    •   264 days ago  # + 0 -

Woodlands boardband internet down?
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florida    •   265 days ago  # + 0 -

Hougang area could not use wifi since morning.
Spam or obscene language? Report it!

Dan-TL    •   265 days ago  # + 0 -

Anyone around Bukit Panjang area having fiber broadband issue? Wi-Fi was down since morning till now.
Spam or obscene language? Report it!

Jack    •   266 days ago  # + 0 -

Bukit batok internet down, terrible
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Eugene    •   266 days ago  # + 1 -

Punngol area Internet any Internet disruption . I could not use digital phone & Internet since morning
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whyM1    •   269 days ago  # + 2 -

M1,today your network down ince 1400 sembawang area ,any eta to fix or do wide broadcast
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Thelma    •   276 days ago  # + 0 -

3days already data very slow if outside totally cannot use the Internet please fixed it asap
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John    •   278 days ago  # + 0 -

Home broadband has been down since 7pm on 22 July. It is now 8am on 23 July
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Guest    •   278 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Nothing works. Customer service is just a waste of time. Can't even speak to an actual person
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Zz    •   287 days ago  # + 1 -

M1 Home wifi down!
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Cs    •   287 days ago  # + 0 -

Wifi router not having signal m1 again
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Lizzy    •   288 days ago  # + 0 -

From East side, Bedok all the way to North side, Sembawang no reception and network was down. Outage from 4pm to 5pm.
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Julie    •   288 days ago  # + 0 -

Mo connection in central area
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Jas    •   288 days ago  # + 0 -

seems to be up now. earlier it was down for quite sometime.
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Solikethat~    •   288 days ago  # + 0 -

Hello everyone you all go edit your configuration it is edited compromised just change your password to default now the network is back
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Stay    •   288 days ago  # + 0 -

No network too at Bukit Batok
Plz fixed it soon, using WiFi now
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Hell    •   288 days ago  # + 0 -

down , what's going on
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Ray    •   288 days ago  # + 0 -

No network. Can’t internet
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WQ    •   288 days ago  # + 0 -

Not ok in West area still
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Psk    •   288 days ago  # + 1 -

No network at all, not just data. Sms and calls also not available. Couldn't even detect m1 network at all. Central farrer Road area.
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Julie Ong Phaik Imm    •   288 days ago  # + 0 -

No mobile network for 2 days already. I just bought 180 days plan
What shall I do now.
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Xthunder    •   288 days ago  # + -1 -

Ok now
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YourNetIsbuggy~    •   288 days ago  # + 0 -

The m1 fibre internet is huawei leh China company outrage m1 should learn to switch to different fibre that is not China lousy so laggy~
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Wah    •   288 days ago  # + 0 -

No connection at East coast area.
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Bird shit    •   288 days ago  # + 0 -

Every where down. Jurong Island also down.
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Work disrupted.    •   288 days ago  # + 3 -

M1 down.. the best part is .. you can’t call or check with anyone what the hell is happening.
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Anonymous    •   288 days ago  # + -3 -
Comment is hidden.

Guest    •   288 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

M1 network down.
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Chi    •   288 days ago  # + 1 -

Paris or Pasir Ris
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guest    •   288 days ago  # + 0 -

service still down, what happen
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Burung    •   288 days ago  # + 1 -

M1. mobile network mampos?
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M1GoneCase    •   288 days ago  # + 0 -

Paris ris down also
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Stephen    •   288 days ago  # + 0 -

No data, signal down,
Tengah drive
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Jo    •   288 days ago  # + 0 -

M1 network really bad
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ken    •   288 days ago  # + 0 -

worse network down
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Jo    •   288 days ago  # + 0 -

Zero network at all since 3pm
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Jt    •   288 days ago  # + 0 -

going to switch to singtel. M1 sucks
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Ivan    •   288 days ago  # + 1 -

M1... No Data. 3g 4g 5g down!!! What going on????
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a    •   288 days ago  # + 0 -

their website not even working -.-
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E    •   288 days ago  # + 0 -

No Network. No Data.
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guest    •   288 days ago  # + 0 -

1627 the hotline is not even dialing. there is no other contact available to contact too regarding the network issues.
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JT    •   288 days ago  # + 0 -

no data since 2plus at Ayer Rajah area.
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Reece    •   288 days ago  # + 0 -

No Data , No Service. Losing me as a customer after eligibility.
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XXX    •   288 days ago  # + 1 -

CCK and Yew Tee area down as well
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CY    •   288 days ago  # + 0 -

Network down in Bishan area
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guest    •   288 days ago  # + 0 -

no data, no service, restarted ph a few times alrd. this is unreasonable esp is working hours
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J    •   288 days ago  # + -1 -

no data. no service
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fs    •   288 days ago  # + 0 -

no network, down to 3g
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jjj    •   288 days ago  # + 0 -
network

woodlands area network down...i just made payment yesterday..now i cant even use data, total lost.
-_-..anyone encounter the same thing now?
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AT    •   288 days ago  # + 0 -

no service since 2pm
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SY    •   288 days ago  # + 0 -

Clementi no data network now. Able to make calls to and received from land line
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Jo    •   288 days ago  # + 0 -

mandai no network since 1 hr ago
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guest    •   288 days ago  # + 1 -

at this stage i might swiitch to simba ..... M1 is getting lousier!
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guest    •   288 days ago  # + 1 -

no network
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ivar    •   288 days ago  # + 1 -

bugis area past 1 hr
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troubled    •   288 days ago  # + 0 -

no network in sin min area
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Helen    •   288 days ago  # + 2 -

West side bukit batok area died too! Have been happening more and more often
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Cece    •   288 days ago  # + 0 -

no network CBD
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Ken    •   288 days ago  # + 1 -

No Internet access
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Guest    •   288 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Getting from bad to worse! Customer hotline sucks!
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xav    •   288 days ago  # + 2 -

paya lebar m1 mobile down
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Joe    •   288 days ago  # + 0 -

Havelock red no data access
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fyza    •   288 days ago  # + 1 -

im at steven road no service line cant even connect to a network 12/7/23 16:07
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James    •   288 days ago  # + 1 -

Am at katong. No Internet too. Still can call on normal line though
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ANG    •   288 days ago  # + 1 -

chai chee Dont haveol m1 mobile network. 12/7/23 16.04
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Guest    •   288 days ago  # + 0 -
★ ★ ☆ ☆ ☆

network unavailable or weak at the places i always go; home and office
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Anthz82    •   288 days ago  # + 1 -

No mobile network. Currently in Fernvale...haiz ....
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No Internet M1    •   288 days ago  # + 1 -

Greatworld also only 3G and sometimes no network
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Frus    •   288 days ago  # + 3 -

Jurong area no network
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M1 is lousy    •   288 days ago  # + 2 -

Now only 3G . Before this there is no Data connection,
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rice    •   288 days ago  # + 15 -

harbourfront area no network.... restarted phone and it is not resolved...
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XXXMMM    •   288 days ago  # + 8 -

no data connection. Can't send emails or chat since 2pm.
Spam or obscene language? Report it!

wakeupM1    •   288 days ago  # + 55 -

no mobile network since 2pm, central SG area
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NA    •   288 days ago  # + 4 -

Data is not working since 30mins ago till now
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Guest    •   288 days ago  # + 4 -
★ ☆ ☆ ☆ ☆

Down cant connect
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Kel    •   293 days ago  # + 0 -

M1 off day? App down, Mindy no solution, life chat no life and nobody to talk to.
Spam or obscene language? Report it!

B    •   293 days ago  # + 0 -
App website down

7/7/2023

M1 sent me a bill but app have issue viewing the e statement , website also can't see anything. Then how? Ask me pay before 13/7 I can't even verify the bills
Spam or obscene language? Report it!

Alex    •   294 days ago  # + 0 -

Is m1 broadband down today 6 July 2023?
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alvin    •   294 days ago  # + 1 -

today 06/07, cant call M1 user. pls check. thanks
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Sammy    •   296 days ago  # + 2 -

M1 website seems to be down

This site can’t be reached
Check if there is a typo in www.m1.com.sg.
DNS_PROBE_FINISHED_NXDOMAIN
Spam or obscene language? Report it!

Shirley    •   296 days ago  # + 0 -

Is m1 down today at Hougang area frequent disconnecti
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Samson    •   305 days ago  # + 0 -

My m1 internet is down! Yew Tee 682686, since 24th June 2023.
Router kept showing red dot, cable swapped.
Anyone can advise what to do?
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Thomas    •   313 days ago  # + 0 -

Is m1 down? Don't seem to have connection at Seng Kang
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Low Lee San    •   314 days ago  # + 0 -

Please help me out, from yesterday until today my residence teban garden road BLK 44#07-403unit internet down
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Low Lee San    •   314 days ago  # + 0 -

Fiber down and Red light
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Kp    •   315 days ago  # + 0 -

My m1 internet is down
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BT    •   315 days ago  # + 0 -

is m1 down now?
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Udin    •   315 days ago  # + 0 -

My internet is up and down check all hardware is good. I experience internet issue after HDB upgrade power supply to my area.
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harry    •   325 days ago  # + 2 -

Can not log into M1 website today
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Ky Wong    •   334 days ago  # + 0 -

Ky Wong -Flora Drive Area
Connection is intermittent these past few days.
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Kallang Bahru    •   340 days ago  # + 2 -
M1 home broadband down again

It went down on 19-may 7am then came back on 20-may, today 21-may 8am it is down again. Please don't tell us it's Asus firmware issue as I'm not using Asus WiFi router. I have checked there is no firmware update for my router.
M1 wake up your ideas and get it fixed asap as my wife WFH everyday!!
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f*** YOU, M1 CEO    •   341 days ago  # + 3 -
f*** YOU, YOU USELESS M1 CEO.

Eh all you CIBAI at M1 can f***ing properly do your f***ing job or not! WHY THE f*** AM I PAYING $100+ PER MONTH FOR UNLIMITED DATA WHEN YOUR NETWORK IS f***ING LAGGY AS HELL! I CANNOT EVEN CONNECT TO YOUTUBE AND UPLOADING AND DOWNLOADING IS SLOW AS f***ING HELL! WHAT THE CIBAI ARE YOU ANIMALS DOING?
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Lim yong koon    •   341 days ago  # + 1 -

I'm staying at Woodlands my boardband down from 18 may till now, call m1 hotline no one answer. Pls advise what can I do.pls help.
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Kallang bahru    •   342 days ago  # + 0 -
No home internet

My WiFi router has been showing no internet since 7am this morning although my laptop and mobile devices are able to connect to it. Powered down both my M1 ONT and WiFi router more than 5 times to no avail.
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M1 user - North East    •   342 days ago  # + 1 -
M1 fibre broadband down May 2023

My WiFi broadband at home suddenly fails after 6pm till now what is happening to M1 services today? I have colleagues telling me since 2 days ago they too get intermittent connections through out the day I didn't expect me to get it too as we are all staying at different part of SG. Will IDA investigation on it? As their customer service hot lines us simply not working have been on it from more than 32mins with no one picking up.
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Guest    •   343 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Fxxk .north side down
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-    •   343 days ago  # + 0 -
FIX, update asus router firmware

Dear all facing intermittent connection issues, try updating the firmware of ur router (AX-55) personally, not sure about others models, https://www.reddit.com/r/ASUS/comments/13kir22/global_asus_router_crash_todaylast_night/ ,
https://www.reddit.com/r/singapore/comments/13ks6c1/anyone_else_using_m1_fibre_thats_been/
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M1 user    •   343 days ago  # + 0 -

Bulky batok. Intermittent connection since 7am. 4pm started to improve
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Angry    •   343 days ago  # + 0 -

Marsiling area down since morning 18 may
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Louis    •   343 days ago  # + 0 -

Is M1 broadband down today? Not able to connect since morning 7am
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see red    •   343 days ago  # + 0 -

5min running then down 15min since morning.
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wtf    •   343 days ago  # + 0 -

down in Toa Payoh area since morning
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Angry    •   343 days ago  # + 0 -

Changi area also intermittent down.
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Upset!    •   343 days ago  # + -1 -

Hougang area frequent disconnection.
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-    •   343 days ago  # + 0 -

Punggol area frequent disconnect also
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Ong    •   343 days ago  # + 0 -

Very frequent internet disconnection today at CCK
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