Marksandspencer.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: marksandspencer.com

Welcome to the M&S website. Shop clothing, home, furniture, beauty, food, wine, flowers & gifts. Buy now for free delivery, store collections and returns.
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Forum & Comments (101)


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 Marksandspencer.com status: POSSIBLE OUTAGE  Why?

Marksandspencer.com problems for the last 24 hours

City Reports
Portlethen, Scotland 2
Warrington, England 2
Sharjah 1
Newcastle upon Tyne, England 1
Bathgate, Scotland 1
Tralee, Munster 1
Aberdare, Wales 1
Edinburgh, Scotland 1
St Helens, England 1

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Most reported problems

WEBSITE
58%
 
LOG-IN
21%
 
APP
10%
 
GENERAL OUTAGE
8%
 


Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on marksandspencer.com. In this case, use the links below:

http://marksandspencer.com    https://marksandspencer.com    http://www.marksandspencer.com    https://www.marksandspencer.com


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Jenny    •   22 hours ago  # 18 April 2024 + 0 -

Cannot order anything online it just says something has gone wrong ? is anyone else having problems with the M&S app
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Cheryl    •   1 day ago  # 18 April 2024 + 0 -

For last week I have been unable to access any pages.Just stuck on a white page with a loading circle.Have tried every day for a week.
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Jan    •   3 days ago  # 16 April 2024 + 0 -

Cannot access account and unable to create a new account saying something went wrong
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Charlie    •   11 days ago  # 7 April 2024 + 0 -

Can't access my account, keep getting 'something went wrong' message. Has been like this for 3 days!
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Lesley    •   11 days ago  # 7 April 2024 + 0 -

Cannot access my account. Just keep getting error message.
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Lynn    •   11 days ago  # + 0 -

Can't access my account
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Charlotte    •   12 days ago  # + 0 -

Can't get into Orders & Returns page on M&S website?
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Trojan    •   12 days ago  # + 0 -
M&S website not functioning

I keep getting "generic error" when trying to log in to M&S website.
The app won't allow me to return items either, though I can browse and see my order history.
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Teresa    •   12 days ago  # + 0 -

Can’t log in to M&S - keep getting error page ‘something is wrong’….
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Dianne    •   12 days ago  # + 0 -

Still can’t log into account to send back items been like it since 6th/7th April
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Sally    •   12 days ago  # + -1 -

Not been able to login since yesterday same problem this morning. Trying to order and return
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Ness woodhall    •   12 days ago  # + 0 -

Can’t use my account to return an item.
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Karen    •   12 days ago  # + 1 -

I cannot access my account to return items
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Alison    •   12 days ago  # + 2 -

Cannot access account or orders to return items
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Beatrix    •   12 days ago  # + 1 -

I cannot log into my account on the website or the app.
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Dianne    •   12 days ago  # + 0 -

Couldn’t access my account to send back items - kept getting an error message - rest of website is ok
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Diane berkshire    •   12 days ago  # + 0 -
Mrs

Couldnt access my account to update credit card...managed to speak to a person who said tech problems with website....how long, said I....allow 1 -2 hours .
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Cath    •   12 days ago  # + 2 -

I have been trying to log into my account online and keeps telling me the website it down and has a problem - doing this on Sat 6 April
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Barbara    •   13 days ago  # + 0 -

I've tried several times to order an item but with out success
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Sharon    •   17 days ago  # + 0 -

App has been very slow, not loading all over Easter weekend. Tried on various devices and the same on all of them
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Sarah    •   29 days ago  # + 0 -

Each time I click on an item of women's clothing it says "sorry page no longer available"
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Trish    •   30 days ago  # + 0 -

Is web site down won't except my email address saying not valid
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Arlene    •   33 days ago  # + 1 -

Browsing women all clothing but when click to view next page get a “sorry page no longer available “ message
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Pat    •   38 days ago  # + 0 -

The above does not work
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Pat    •   38 days ago  # + 0 -

I am unable to look at any particular item - I just get the ‘Sorry, something went wrong’ page.
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Wendy Franey    •   46 days ago  # + 1 -

Today I have been told my password is wrong and I live in Jersey - neither of which is true! I have spent ages trying to place an order.
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Jill    •   48 days ago  # + 0 -
can't log in

I've been trying to place an order online for 2 days and I can't even log in to my account.
The page just keeps saying "Sorry something went wrong"
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Louise    •   48 days ago  # + 0 -

M&S website won’t load today 1st march
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Elizabeth Burke    •   48 days ago  # + 2 -

Cannot load website or app 1st March 2024
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Chris    •   61 days ago  # + 0 -

503 Service Temporarily Unavailable
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tom    •   61 days ago  # + 2 -

What is going on with marks spencer today 18th feb
503 Service Temporarily Unavailable
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tom    •   61 days ago  # + 0 -

What is going on with marks spencer today 18th feb
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Steve    •   61 days ago  # + 0 -
Cannot complete online order

Have been trying to complete an order all day - Logged in ok to the UK site - the page sticks after all details have been entered and delivery address chosen but will not progress to the final screen.
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CS    •   70 days ago  # + 0 -

Trying to place an order but unable to complete - been trying since yesterday with various payment methods on various laptops and phones
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Sue R    •   107 days ago  # + 0 -
Problems with app

Can’t get into M&S app. Blank screen last few days. Deleted & downloaded again today, but still the same. Can access website. Anyone know what’s up with the app or how to fix?
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Brenda    •   111 days ago  # + 4 -

Keeps telling me I’m off line
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P    •   122 days ago  # + 0 -

Website been down all day. So annoying!
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Guest    •   125 days ago  # + -1 -
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The website is not working
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Guest    •   130 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website awful. Can't place order get stuck on checkout.
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Sabina    •   131 days ago  # + 0 -
App offline

Same my M&S App not working. Try to log in , but keep getting “ You are currently offline” message. Deleted, then downloaded the app again, twice. but still the same problem
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Alison    •   134 days ago  # + 0 -

Trying to order, it's not accepting credit cards
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Liz Wood    •   136 days ago  # + 1 -

trying to order but says there are no items in my bag
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Anna    •   138 days ago  # + 0 -

Both app and website. Have been trying to order a gift card for the last 24hours and neither work.
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Charmaine    •   138 days ago  # + 0 -
M&S sparks app

Can not get into app keep saying offline ..I have refreshed the app updated the reconnect my wife tried using just data and still keep getting your offline message
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J .D.    •   138 days ago  # + 0 -
M&S App Offline message

M&S App not working. Try to log in , but keep getting “ You are currently offline” message. Deleted, then downloaded the app again, but still the same problem.
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Anne Brown    •   138 days ago  # + 0 -

Have deleted app turned off phone etc but still getting offline connect to i store app. What else can I do to get on the app
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Guest    •   148 days ago  # + 0 -
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Impossible to access offers !
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Guest    •   151 days ago  # + 0 -
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Your website hasn't been shocking for days can't check out . You must be losing a fortune. Please get it sorted . Frustrated customer.
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Geoff Smith    •   169 days ago  # + 0 -

Tried for 2 days to order gift cards. Cannot add to my basket using website or the app. Get it sorted!
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Jean Newland    •   169 days ago  # + 0 -

I have been trying to order for 3 days can’t get to payment, everything is very very slow.
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P cawthray    •   170 days ago  # + 0 -

You’d website is down
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Guest    •   179 days ago  # + 0 -
Problems placing orders today

Re problems placing orders online today. My card was declined for an order by delivery. After my bank confirmed no problem regarding my card, tried payment again, declined. Tried order for collection, accepted!
M&S should acknowledge this. Only thing they mention on order page “distribution problems in Scotland”. I don’t live in Scotland.
Hope this helps others trying to place orders and worried about their card.
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Guest    •   179 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Tried to place an order but using 2 different cards couldn't complete. And no reason fir cards not to be accepted.
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Brisgirl    •   194 days ago  # + 0 -

Pages and sections slow to load. WiFi connection good so not sure what the problems are
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Gaj    •   260 days ago  # + 0 -

Today 2 aug 2023.
I get a20% sparks offer but can’t use it s as app won’t add items.
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L Rothwell    •   274 days ago  # + 0 -

Tried to order online but can’t complete payment.Tried with several cards
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Tanya    •   275 days ago  # + 2 -

Making an order, can’t complete payment. Tried with two cards & re installation of App. Still not working
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Julie    •   275 days ago  # + 0 -

Making an order and can’t complete the payment
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Alex    •   318 days ago  # + 0 -

Site just keeps freezing despite good wifi connection. Gave up trying to buy jeans after 30 minutes of frustration
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Linda alden    •   318 days ago  # + 0 -

Can get on the app
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Stacey    •   341 days ago  # + 0 -

Can’t log onto app
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Catherine M    •   365 days ago  # + 1 -

I’m trying to place an order on the app but doesn’t go to the basket and the basket is empty on the app.
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J fox    •   371 days ago  # + 0 -

Been trying for 2 days to place order, keeps taking me back to previous screen, also very very slow ????
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Joan A    •   405 days ago  # + 0 -
Unable to place order

M&S website is not allowing me to complete a purchase. When I press “confirm error” it says there is an error and takes me back to payment screen.
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Guest    •   409 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Won't let me check out - not even an error message, the button simply doesn't do anything.
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Lea    •   420 days ago  # + 0 -

Been trying to complete my order for two days now!
What is going on with m and s website?
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C Rooney    •   453 days ago  # + 3 -
Marks & Spencer Help

What is going on with M&S Ireland website??
Have been trying to order stuff for last two days and when trying to check out it changes to an ERROR MESSAGE!
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Saskia    •   455 days ago  # + 1 -
Unable to complete purchase on app or website on any device

Items in basket both online and on app. When I get to collection details I get an error message telling me to go back to the home page. Tried on other IP addresses (different locations), Also on another person’s account but no success. Issue ongoing about two weeks. So frustrating
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Sara    •   456 days ago  # + 1 -
Ms

Items in basket, delivery option and date chosen, payment details entered, but won't complete when clicking on Place Order. Been trying for hours now. Sort it out M&S!
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Guest    •   456 days ago  # + 0 -
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Items in basket, delivery option and date chosen, payment details entered, but won't complete when I click place order. Been trying for 2 hours now. Useless!!
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Guest    •   456 days ago  # + 0 -
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Unable to check-out item?
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Guest    •   465 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Keeps hanging on payment and returns to previous screen. Problem there all day - it's pretty pathetic
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Guest    •   470 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It is too slow and I cant retrieve my password and therefore cannot place an order, so annoying
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Murt    •   474 days ago  # + 1 -

Been trying to buy on line last 2 days nothing happening anybody know what’s going on
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Frances    •   478 days ago  # + 1 -

Can’t check out, payment won’t process
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Ally    •   479 days ago  # + 2 -

Can't check out - keeps telling me there is a problem and to try again later. Later doesn't seem to work. How about I try a different shop?
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Jean    •   488 days ago  # + 1 -

Get as far as Check out and won't let me go any further is there an issue.
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Deb    •   492 days ago  # + 0 -

Cannot log in on line at all yesterday or today
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Deborah    •   492 days ago  # + 0 -

Hi bought chocolate Christmas tree light doesn't work disappointing
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Sandra    •   494 days ago  # + 0 -

Been trying since yesterday to check out on both collection & delivery with no success. Really frustrating !!!
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Guest    •   495 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can't log in again problems with it in ireland. It's not my phone able to purchase off other websites
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Guest    •   495 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can't log in again problems with it in ireland. It's not my phone able to purchase off other websites
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Laura    •   496 days ago  # + 0 -

What let me click and collect. Keeps going to delivery method. Sort it out. So annoying. Been trying for hours
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Jo    •   496 days ago  # + 2 -

No joy at checkout tonight either!
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Tracy    •   496 days ago  # + 1 -

No joy at check out
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Cath    •   497 days ago  # + -1 -
What’s happening?

Can’t get to pay although stock going out of stock all the time.
What’s happening. Been going on for hours now. No updates.
Bad practice from M and S.
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Claire    •   497 days ago  # + 3 -

Being trying to checkout ‘ my basket’ items all day. Just keeps saying Sorry something went wrong. Return to Home Page ????
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Mandy    •   497 days ago  # + 0 -

Havent been able to get on for 2 days
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Liz    •   497 days ago  # + 0 -

Can’t get through checkout. Just says there is an error. This has been going on for hours.
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Guest    •   497 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cant order
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Sue    •   497 days ago  # + 0 -

Cant buy online or online in store can purchase in basket but not checkout, keeps saying.there is an error like comments below
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Kjones    •   497 days ago  # + 0 -

Can’t buy in web site, keeps saying there is an error.
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Linda Grime    •   497 days ago  # + 0 -

Can put items in basket but won’t allow me to go to check out
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Mrs Fox    •   498 days ago  # + 4 -

I can add stuff to my basket, but when I try to checkout the page can't open.
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Marg    •   499 days ago  # + 0 -

Keeps coming up with a error during start up
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trish brown    •   501 days ago  # + 0 -

Will not let me log in says there is an error try later
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Guest    •   501 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Unable to order from the website it would not allow me to complete the necessary fields. When I go to the store, haven,t got the sizes I want.
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Me    •   504 days ago  # + 1 -

Can not get through the checkout screen freezes
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Guest    •   515 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Trying to place an order and it will not let me select a store or type delivery address in! So frustrating as there is only one of this item in stock!! I've tried everything just keeps jumping! Sort it out M and S!
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Guest    •   516 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Very slow loading pages. Not responding when you select an item or try to filter. Extremely frustrating!
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Guest    •   523 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site won't work
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