Ntlworld.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: ntlworld.com

Fibre broadband, digital TV, landline phone and mobile services from Virgin Media. Order online for the best broadband, cable TV, phone and mobile deals.

Report an issue
Forum & Comments (200+)


How do you rate your experience with Ntlworld.com?

Server status information has just been updated.
Check again     What to do if the site is unavailable?


Is Ntlworld.com down today April, 2024?

Find out if Ntlworld.com is working normally or is there a problem today

 Ntlworld.com status: NO ISSUES  200 comments

Ntlworld.com problems for the last 24 hours


Ntlworld.com not working?

Website is down, not accessible or buggy?

I have a problem with Ntlworld.com    or join Reddit-like issues discussion


Most reported problems

Not determined.



Forum & Comments

Tips? Frustrations? Share them with other site visitors:

Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on ntlworld.com. In this case, use the links below:

http://ntlworld.com    https://ntlworld.com    http://www.ntlworld.com    https://www.ntlworld.com


tell us about today's failures without registering
no identification required
comments with obscene language and insults will be deleted
You typed 0 characters

Francesca      17 days ago  # 3 April 2024 + 0 -

Emails not sending today 03/04/2024
Spam or obscene language? Report it!

Guest      47 days ago  # 5 March 2024 + 0 -

Lost all emails prior to 6 am this morning. 3/3/2024
Spam or obscene language? Report it!

Guest      48 days ago  # 3 March 2024 + 0 -

Lost all emails prior to 6 am this morning. 4/3/2024
Spam or obscene language? Report it!

PeteH      67 days ago  # 13 Feb 2024 + 0 -
NTLWorld email problems in Outlook

POP3 errors in Outlook 2013 over the past few days (just on one email account - we have 3), then today received 2 months of duplicate emails on that account
Spam or obscene language? Report it!

Guest      68 days ago  # 12 Feb 2024 + 0 -

Crap service still not working
Spam or obscene language? Report it!

Orson Cart      72 days ago  # + 0 -

Can send emails via ntlworld account but not receiving any
Spam or obscene language? Report it!

Alice      75 days ago  # + 3 -

I can't send me e mails and I have changed no settings at all. They are just failing to go This is an ntlworld.com e mail address
Spam or obscene language? Report it!

Mike      79 days ago  # + 0 -
Missing NTL email on Virgin Site Had two now one has disappeared, this afternoon!


message keeps coming up on Thunderbird telling me to put password in, everytime it comes up incorrect try again. It is correct, so I have gone on to the virginmedia site and signed in with my other ntl account, which went straight onto the email section, which is linked to the first ntl email is missing and now only shows one ntl email address! The other email was working perfectly this morning, so can only presume someone at Virgin has deleted it on their site!
Spam or obscene language? Report it!

SuN      87 days ago  # + 0 -
Ntlworld email failure on Virgin Media

Cannot access my ntlworld email via web or outlook. Registered through Virgin Media. Have been on phone or using rescue gadget literally all day. Can't access my work emails!!
Spam or obscene language? Report it!

George Monaghan      105 days ago  # + 0 -
Ntlworld email faults on Virgin Media

Other ntlworld emails are working but have one that is showing all the issues mentioned her. Error states: The entered credential or authentication information does not work or are no longer accepted by provider. Please change them.
Needless to say the entered information is 100% correct and has been for many years.
Spam or obscene language? Report it!

Guest      105 days ago  # + 0 -

Virgin Media seems to have totally neglected email faults on their website. Everything but email is mentioned or linked. You have to use other providers to see if there are any faults. Really is a dreadful oversight of their system.
Spam or obscene language? Report it!

Phil      125 days ago  # + 0 -

No emails on ntlworld either sending or receiving
Spam or obscene language? Report it!

Janet walker      125 days ago  # + 0 -

Cannot send or receive emails
Spam or obscene language? Report it!

Michelle      161 days ago  # + 0 -

Why can't I get my ntlworld emails will it be fixed soon
Spam or obscene language? Report it!

Cate Allan      166 days ago  # + 0 -
Login from my laptop brings up error message

6 Nov 2023 - login to my Ntlworld email not possible. Tried 2 different email addresses and both bring up this error message:
Login Failed
Error Code: FSB50
Your login request was unsuccessful. Please try again.
Can still access emails on my phone but not via my laptop.
Spam or obscene language? Report it!

William Cully      167 days ago  # + 0 -

My email address has been disabled and I cannot access my email account
Spam or obscene language? Report it!

Guest      168 days ago  # + 0 -

Been without our home land line for a month & not my ntlworld email is up the kybosh, partners email account can't be accessed error message & with no land line!! Sent two letters on the issues & actually received a reply on 25-10-23. [V/Media letter dated 19-10-23] An investigator will look into the matters but they have 28 days to do this! Wonderful, I don't think so.
Spam or obscene language? Report it!

Guest      200 days ago  # + 0 -

It seems Virgin Media, the owners of said email, are phasing all of these address out in favour of 3rd party emails, ie icloud etc.
Spam or obscene language? Report it!

Guest      207 days ago  # + 0 -

It's not working again. Can't access on web site at all. Can send from mobile but no access to incoming emails
Spam or obscene language? Report it!

Ellen      232 days ago  # + 0 -

Past five days getting hundreds of emails a day of undelivered emails and out of office emails from all over the world.
Spam or obscene language? Report it!

Guest      243 days ago  # + 0 -

emails no working again 3 times in 3 months
Spam or obscene language? Report it!

Grace      243 days ago  # + 0 -

4 years of emails deleted without any warning. Many important emails lost
Spam or obscene language? Report it!

Martin      247 days ago  # + 0 -

3 years of emails deleted in front of my eyes! many conversations/order confirmations lost.
Spam or obscene language? Report it!

Guest      260 days ago  # + 0 -

email been down since June 2023
Spam or obscene language? Report it!

J.Pick      269 days ago  # + 0 -
NTL e-mail

NTL e-mail down. Try to log in and just get a blank screen with the word “Forbidden” in the top left hand corner on i- pad and desktop. I can receive on my i-phone but scared to do anything in case I lose them. Call centre as no help saying it was an outage.
Spam or obscene language? Report it!

R Wak      269 days ago  # + 0 -
Email account I can't access

One of my Ntlworld email accounts has been down a week. Try to log in and it says
"Please ensure you provide the email address you use to sign into Virgin Media."
Spam or obscene language? Report it!

Loren      269 days ago  # + 0 -

No ntlworld emails for 4 days. Cant change password. Call centre are no help
Spam or obscene language? Report it!

brian      269 days ago  # + 3 -

virgin media mail unavailable even after changing to new password.
Spam or obscene language? Report it!

Ann      272 days ago  # + 0 -

Still unable to access Ntlworld after over 3 weeks.
Spam or obscene language? Report it!

Janet      276 days ago  # + 0 -

No ntl emails for 7 days!
Spam or obscene language? Report it!

Maureen Gudgeon      277 days ago  # + 0 -

My ntlworld.com emails come through then disappear after a few minutes whether I have read them or not
Spam or obscene language? Report it!

Guest      278 days ago  # + 0 -

still can't access ntlworld emails after 3 weeks!
Spam or obscene language? Report it!

Jan      278 days ago  # + 0 -

Why can I get ntl emails on my iPhone but not on my PC which I need for work. Password been updated but still no emails.
Spam or obscene language? Report it!

Janet Crowe      278 days ago  # + 0 -
Ink emails

Despite agent setting new password still cannot access ntlworld or Virgin Media. Says wrong email and password. Problems since 18th June and this time nothing since 3rd July. It’s a disgrace.
Spam or obscene language? Report it!

Joan Watson      281 days ago  # + 0 -

14/07/23. No NTL emails since 30/06/23. What are Virgin media doing about it?
Spam or obscene language? Report it!

Guest      282 days ago  # + 0 -

Regular problems with sending mail. Takes days to sort . Convoluted process.
Spam or obscene language? Report it!

Catherine      284 days ago  # + 1 -

I am unable to log in to my e mail. I am getting a response saying incorrect e mail and password
Spam or obscene language? Report it!

Jan      287 days ago  # + 0 -

Still no access to emails. Ntlworld down since 18/06/2023
Spam or obscene language? Report it!

Guest      287 days ago  # + 0 -

Still not working. Down since 18/06/2023
Spam or obscene language? Report it!

Guest      287 days ago  # + 0 -

For several days now I have not been receiving my emails
Spam or obscene language? Report it!

Guest      290 days ago  # + 1 -

Webmail is showing "The entered credential or authentication information does not work or are no longer accepted by provider. Please change them." against my secondary email accounts, although I can still access them through email clients Windows Live and Thunderbird albeit they're very slow.
Spam or obscene language? Report it!

Ann Wilkinson      291 days ago  # + 0 -

No emails fir 7 days. What’s going on?
Spam or obscene language? Report it!

Alan Cantillon      291 days ago  # + 1 -
Very Poor

Still no email from or to @ntlworld.com on iphone (2 weeks) No clear indication when after waiting 20 minutes on the phone. Then asked the same questions 3 times from three none clear English speaking people.
Spam or obscene language? Report it!

Guy Chatel      291 days ago  # + 1 -
useless ntlworld/Vergin email

I am getting 100% fed up with ntlworld and vergin => my email is again not working today.
Why?????? why can you not sort it out? It has been going on for ages.
Spam or obscene language? Report it!

Malcolm      292 days ago  # + 0 -

No ntlworld e mails for the past 14 days. my location is Cardiff. what can possibly be wrong that it takes so long to fix
Spam or obscene language? Report it!

Guest      292 days ago  # + 0 -

Too many issues with the emails not syncing in the last 3 weeks
Spam or obscene language? Report it!

Juliet      292 days ago  # + 0 -
Incredibly - still not working

No NTLWorld emails since the 18th June. Still unable to login to the virgin website - doesn't recognise my email or password. Get the impression my email has been culled!
Spam or obscene language? Report it!

MP      292 days ago  # + 0 -
ntl email down yet again.

ntlworld email failing once again. Are they trying to slowly shut it down altogether just like they are with all their landline telephone services? Come on Virgin sort your act out, this is "virgin on the ridiculous" excuse the pun.
Spam or obscene language? Report it!

Guest      293 days ago  # + -1 -

Third day of problems, no end in sight.
Spam or obscene language? Report it!

CW      293 days ago  # + 3 -
Taking liberties with ntlworld.com email.

ntlworld emails are still not fully up and running after three days of chaos., My secondary a/cs are unrecognised on VM webmail. Primary a/c Outbox remains frozen on Windows Live Mail.
Liberty Global who own VM really ought to rename themselves to Taking Liberties Globally.
Spam or obscene language? Report it!

WF      294 days ago  # + 3 -

Email down again. If tgey are trying to get people to switch to other providers they are doing a good job of annoying people.
Spam or obscene language? Report it!

Ian C      294 days ago  # + 1 -

Connection to server timed out on Thunderbird for NTL email Email servicing/maintenance was notified last couple of days
Spam or obscene language? Report it!

Anonymous      295 days ago  # + -2 -
Comment is hidden.

Guest      295 days ago  # + -1 -

Sincere appreciation to Cynthia Harrison for recommending JEFFCLOUD to me. He helped me cleared late payments, debt, raised my score and erased all negative items on my credit report. I strongly advice you contact him for credit services; Jeffcloudcreditsolution@gmail.com / 901 625-1357
Spam or obscene language? Report it!

Karen      295 days ago  # + -1 -

No NTL emails again!!
Spam or obscene language? Report it!

Moo      295 days ago  # + 1 -

No Ntl world emails again!! Myself and thousands of other are not happy
Spam or obscene language? Report it!

Guest      295 days ago  # + 1 -

Emails coming through at last but sadly all with no content!!!
What is going on
Spam or obscene language? Report it!

Guest      295 days ago  # + 1 -

Again no email! ????
Spam or obscene language? Report it!

John L      297 days ago  # + 1 -

No email service, in or out, for last 10 days.
Spam or obscene language? Report it!

Guest      298 days ago  # + 0 -

I cannot login to my e mail for over one week
Spam or obscene language? Report it!

Jonathan S      298 days ago  # + 2 -
Appalling

Still no access to my VM account, still no emails being received by Apple Mail. That is 9 days. I think the urgency has gone out of it, and in typical VM manner, dont give a rat's ass.
Spam or obscene language? Report it!

Guest      299 days ago  # + 1 -

Awful customer service always contradicting advice
Spam or obscene language? Report it!

Guest      299 days ago  # + 0 -

Still unable to access emails after 2 weeks! Changed password and checked settings. Still not working. Have switched to another company.
Spam or obscene language? Report it!

Guest      300 days ago  # + 0 -

email not working
Spam or obscene language? Report it!

Jane      303 days ago  # + 1 -
Broadband back but still got email issues!

Still problems getting ntlworld.com emails though Virgin media, have finally got broadband back today (Thursday 22/6/23) ever since it being down from Sunday 18/6/23 but still getting message on home page that there are continuing problems with emails that they are aware of and trying to fix as soon as possible but not giving any details or possible fix date - complete nightmare ???????????? come on Virgin - why are you taking forever to sort a fix. Leaving people without access to emails in todays day and age is disgusting for such a large company.
Spam or obscene language? Report it!

Juliet      303 days ago  # + 0 -
Still F*****

No emails since Sunday 18th. Unable to sign into Virgin website to check webmail - saying password is wrong. Virgin saying all ok now on Twitter. No it's not.
Spam or obscene language? Report it!

Hannah      303 days ago  # + 0 -
PLEASE HELP!

Still no ntlworld emails.. extremely frustrating, how long is it going to take? I've had this ntl for years and years and so used to it. Please help!
Can someone reply back with any news...Thanks
Spam or obscene language? Report it!

Guest      304 days ago  # + 2 -

Not able to access since Sunday 18th June, today is Wednesday 21st. No explanation from Virgin about what’s going on.
Spam or obscene language? Report it!

Shane      304 days ago  # + 0 -

My emails are now arriving but my wife still has no email access since Sunday night!
Spam or obscene language? Report it!

Mark      305 days ago  # + 0 -

Emails came through 10 mins ago hopefully stays that way ????
Spam or obscene language? Report it!

Guest      305 days ago  # + 0 -

emails wont load, no messages or updates about the outage
Spam or obscene language? Report it!

PLD      305 days ago  # + 0 -

Still no ntlworld emails
Spam or obscene language? Report it!

Guest      305 days ago  # + 4 -

Ntlworld emails not worked for 3 days
Spam or obscene language? Report it!

steve      305 days ago  # + 1 -
No ntlworld e-m's today

I have not received any ntlworld e-mails today and just did a test sending an e-mail to another personal e-mail address and to my ntlworld one, the other arrived still no ntlworld e-m
Spam or obscene language? Report it!

Marion      305 days ago  # + 1 -

All emails to ntlworld Belfast coming back undelivered via MAILER DAEMON
Spam or obscene language? Report it!

Andrea      305 days ago  # + 4 -
No emails

No ntlworld emails so far today. Yesterday was the same until around 9.00pm, and then a load of emails came through. Wondering if this will happen again. Judging by all the comments, I'm not alone!
Spam or obscene language? Report it!

Mark      305 days ago  # + 1 -

Any update on this still not recieving any mails through webpage sign in or outlook
Spam or obscene language? Report it!

Dina      305 days ago  # + 1 -

Cannot access my ntlworld emails since yesterday. This is for my business. No warnings either
Spam or obscene language? Report it!

Guest      305 days ago  # + 1 -

Email down for 2 days!!!
Spam or obscene language? Report it!

Steph      305 days ago  # + 1 -

Ntl world down for the 2nd day - not good enough!!!
Spam or obscene language? Report it!

Cazza      305 days ago  # + 0 -

2nd day running no emails are coming in and desperately waiting for some test results!
Spam or obscene language? Report it!

Laura      305 days ago  # + 1 -

Back to no emails
Spam or obscene language? Report it!

HB      305 days ago  # + 0 -
Ntlworld emails down?

I have not received new Ntlworld emails for several hours now. Had loads of issues last night trying to send emails, Now noon on Tuesday, 20th June.
Spam or obscene language? Report it!

David      305 days ago  # + 0 -

Still no NTL emails, ridiculous !
Spam or obscene language? Report it!

SL      305 days ago  # + 0 -
Not able to retrieve new emails after NTLWorld.com mail server issue

After more than a day (since 18/6/2023 about 3 pm) could not log in to the NTLWorld.com email account, I was temporarily able to retrieve emails, but I noticed that my last income mail was about 9 pm yesterday. By now (about noon on 20/6), I usually would have about 20 emails, but nothing at all even keep refreshing the screen.
Spam or obscene language? Report it!

couling      305 days ago  # + 0 -

ntl email still not working tuesday 20th 10.30 am
Spam or obscene language? Report it!

Julie      305 days ago  # + 0 -
Is it true

I have just read in the comments section that Virgin are stopping the ntlworld service. I've heard nothing regarding this. If this is the case then I need to start to start trying to figure out how to use another email on my computer.
Maybe they'll contact by email! Oh! Wait!
Spam or obscene language? Report it!

Julie      305 days ago  # + 0 -
So much for modern technology

I am unable to receive emails on my ntlworld account. Apart from a Google email which I rarely use I do not have twitter or any of the other electronic communications. Don't get me wrong I like not getting all the junk and constant bombardment from companies that I am not interested in but I do require important emails. I've not seen nothing on the news
Spam or obscene language? Report it!

Gerry      305 days ago  # + 0 -
Ntlworld.com - on the way out?

I submitted a complaint to Virgin Media yesterday and received a callback just now. Obviously VM are working on the email issue, but the startling additional message was that VM intend to withdraw the ntlworld.com email service in its entirety by the year end, and that users will be officially notified in due course. VM need to come clean right now.
Spam or obscene language? Report it!

Colin      305 days ago  # + 0 -
No ntlworld.com email service from Virgin Media.

Ntlworld.com is still down after a stuttering return yesterday evening. One of my accounts isn't working at all, but I can send emails via the smtp server from another account. The pop3 server isn't working so I'm not able to receive any email from Virgin/ntl whatsoever. Web mail isn't loading messages either.
Spam or obscene language? Report it!

Guest      305 days ago  # + 2 -

Abysmal email service from Virgin Media/ntl. I would switch to gmail entirely but it would be so much hassle to notify every organisation that has my .ntlworld address, not to mention changing my business card.
Spam or obscene language? Report it!

Mark      305 days ago  # + 3 -

Not receiving any emails since last night 19/6/23 .....nightmare any help would be appreciated here
Spam or obscene language? Report it!

Karen from Llanybydder      305 days ago  # + 2 -

Thought it was fixed last night as all my emails came through. Not this morning though now back to nothing ????
Spam or obscene language? Report it!

Kelly      305 days ago  # + 2 -
STILL NOT WORKING

Received 10 emails then no more and again just no emails just ‘checking for Mail’ message. Where are my emails virgin it’s beyond a joke now
Spam or obscene language? Report it!

Annoyed      305 days ago  # + 2 -

Email not working since Sunday, 4500 unread emails uploaded last night, this a.m. they are gone, and no access to any emails in or out
Spam or obscene language? Report it!

Sarah      305 days ago  # + 1 -
Sarah

Started loading emails this morning at a rate of 28 of each message... By the time I worked down deleting 27 of the 1st few they all disappeared and loading circle now just spins. Expecting important emails today. Not good enough.
Spam or obscene language? Report it!

Nigel      305 days ago  # + 2 -

Utter chaos! Not working again this morning after brief spell late yesterday when some messages arrived.
Spam or obscene language? Report it!

M Martin      305 days ago  # + 1 -

Emails arriving but disappear before I can open them.
Spam or obscene language? Report it!

F      305 days ago  # + -1 -

Down again this morning 20/06/19. Not receiving emails.
Spam or obscene language? Report it!

Jeff      306 days ago  # + 0 -

they changed domain to "riptv.net".
Spam or obscene language? Report it!

Arthur Cooper      306 days ago  # + 0 -
Stafford - service resumed.

About 30 emails delivered in the last hour. Many are test emails I sent, and some are from Outlook as I checked and checked settings. Also some from last thursday/Friday being re-delivered! ?
Spam or obscene language? Report it!

minell      306 days ago  # + 2 -

NTLWORLD JUST STARTED WORKING ON MY IPHONE!
Spam or obscene language? Report it!

Philip Thompson, Bournemouth      306 days ago  # + 1 -
Absolutely baffled !

2230 hrs. Email supposedly fixed according to Virgin but is still not working. Changed my password and done everything that Virgin's awful, confusing and circular Help suggests. They claim there are no problems in my area and in the next breath tell me that email is unavailable.
I am lost, I do not know what to do next.
Spam or obscene language? Report it!

Kelly      306 days ago  # + 0 -
STILL NO EMAILS 2200hrs

Well 3pm came and went, no emails. 7.30pm came and went still NO EMIALS. Come on virgin this is not the service I pay through the nose for!!!
Spam or obscene language? Report it!

Guest      306 days ago  # + 1 -

They pump up the prices and then can't even provide a reliable email service. Not happy.
Spam or obscene language? Report it!

Ben      306 days ago  # + 1 -

On iPhone just come up ‘updated just now’ but no new emails says on website it should be sorted for 21.30pm 19/6/23 we will see lol
Spam or obscene language? Report it!

CC      306 days ago  # + 2 -

No ntlworld email since 23:00 on 18.06.23 and Virgin no help whatsoever
Spam or obscene language? Report it!

Laura      306 days ago  # + 2 -

No emails today very annoying
Spam or obscene language? Report it!

Denise Davies      306 days ago  # + 1 -

No email all day…and it’s is important to me I’m in Norfolk
Spam or obscene language? Report it!

HF      306 days ago  # + 5 -

Kelly they have a message on main page of virgin media
Spam or obscene language? Report it!

Lorry      306 days ago  # + 2 -

I have still no emails sort it out !!!!!
Spam or obscene language? Report it!

Kelly      306 days ago  # + 3 -

Where are you getting the updates about when service will resume I can’t see anything anywhere
Spam or obscene language? Report it!

AJ      306 days ago  # + -1 -

So their service status now says by 7.30pm UK time on 19/6.
Spam or obscene language? Report it!

Sue Robinson      306 days ago  # + 0 -

I haven't received any emails since 3.30 pm yesterday.
Spam or obscene language? Report it!

Mike      306 days ago  # + 0 -

Still not working here
Spam or obscene language? Report it!

Guest      306 days ago  # + 0 -

Not receiving emails today.
Spam or obscene language? Report it!

Lorry      306 days ago  # + 0 -

How long before we get emails
Spam or obscene language? Report it!

HF      306 days ago  # + 4 -

Still can't access email. Grrrrrr
Spam or obscene language? Report it!

Guest      306 days ago  # + 0 -

Clunky
Spam or obscene language? Report it!

Mandy      306 days ago  # + 0 -
HELP! No access on PC - any ideas?

Help! I can access emails on my iphone but not on my PC - I have restarted my PC but it still won't load - anyone any ideas? Driving me nuts and I could live without another hour on the phone on hold to Virgin Media!!!
Spam or obscene language? Report it!

Philfy Phil      306 days ago  # + 1 -
Now Connecting

I believe part of the issue is fixed as it does now connect. However, there will be a lot of email queued up which needs to work its way through their mail system. I had just one email dated today at 13:10 and I know there should be a lot more to come.
Spam or obscene language? Report it!

Martyn      306 days ago  # + 1 -

Still not happening here in Aylesbury...got 1 in and nothing out, then went down again...can't have very good technicians at Virgin.
Spam or obscene language? Report it!

Guest      306 days ago  # + 2 -

Too many outages., It takes VM an age to acknowledge they have a fault. There is no direct reporting option on the 150 telephone 'Helpline' and should you be 'lucky' enough to get through to the call centre in India(?) the operators just read some standard script back to you, change your password blah, blah.
Spam or obscene language? Report it!

Cyn Norwich      306 days ago  # + 2 -

No ntl email. Now saying updated but I have mail waiting
Spam or obscene language? Report it!

David Altrincham      306 days ago  # + 1 -

Email inbox now saying updated just now…. A load of tosh because I know there are at least six messages I have yet to see!
Spam or obscene language? Report it!

Mark      306 days ago  # + 1 -

Macclesfield email started arriving at 12.02
Spam or obscene language? Report it!

MArtyn      306 days ago  # + 0 -

Apparently an update at 3pm so don't hold your breath...
Spam or obscene language? Report it!

Martyn      306 days ago  # + 0 -

My ntlworld emails still down in Aylesbury...C Service an absolute joke..
Spam or obscene language? Report it!

Philfy Phil      306 days ago  # + 2 -
Virgin Media's Abysmal Customer Service

Virgin Media's so called customer service is a joke. If you open a complaint, you have no way to answer to it once they reply. I have opened four different complaints now related to my orogonal one which was to do with a complete outage for a week, I had a lady call me two days running assuring me she was looking in to compensation, then I heard nothing ever again. Each time I opened a complaint they replied (probably computer generated) that there was no outage reported in my area. I was not saying there is, I was saying there was back in April and that I have heard nothing ever since. Because the complaint is closed when they answr, I have to open another one referring to that last one and so it goes on. Absolutely abysmal service
Spam or obscene language? Report it!

M P Anderson      306 days ago  # + 2 -
ntl email not working

Ntl email account fails to connect, been like this since 22.30 18th June 2023 and still like it today 19th June 2023 at 12.10.
Not receiving emails from gov.uk or my hospital appointments.
Come on virgin get your act together!
Spam or obscene language? Report it!

ADB      306 days ago  # + 0 -

Ntlworld not receiving emails in Bournemouth
Spam or obscene language? Report it!

Mandy      306 days ago  # + 0 -
It's being worked on.

Apparently they will have the service back around 1400/1430 at current estimation. They have been working on the service outage all morning. I was on hold to Virgin Media for about an hour!
Spam or obscene language? Report it!

D      306 days ago  # + 0 -

Emails won’t load… just says checking for mail. Has anyone any clue when it will be back up and running?? (emails urgently needed) ????????
Spam or obscene language? Report it!

Suzanne      306 days ago  # + 0 -

NO EMAILS COMING THROUGH SINCE YESTERDAY
Spam or obscene language? Report it!

Gill      306 days ago  # + 0 -

NTL down since late yesterday afternoon. Amersham, Bucks.
Spam or obscene language? Report it!

Hammerheadz      306 days ago  # + 0 -

They are aware Colin and have been working on it since 5.30 this morning
Spam or obscene language? Report it!

Hammerheadz      306 days ago  # + 0 -

They are working on it atm
Spam or obscene language? Report it!

David Riche      306 days ago  # + 0 -
Mr


Email not being received

Not working in Northampton
NN2 6QJ seems to send but cannot confirm action as not receiving test to self . No email for two days received
Spam or obscene language? Report it!

Mart      306 days ago  # + 0 -

Not working in stafford area? Again
Spam or obscene language? Report it!

Carol      306 days ago  # + 0 -

Not working in soith manchester
Spam or obscene language? Report it!

Colin      306 days ago  # + 1 -
Ntlworld email down yet again.

ntl mail down today. The third time this year, January & April previously.. VM seem to be the last people on the planet to be aware of the problem. No mention on their website and the 150 so-called 'Help Line' is a joke.
Spam or obscene language? Report it!

Mark W      306 days ago  # + 0 -

Not working in Grimsby today , plenty of annoying ads getting thru though.
Spam or obscene language? Report it!

Angela      306 days ago  # + 0 -

No ntl mail since Saturday Manchester. ????
Spam or obscene language? Report it!

Anonymous      306 days ago  # + -2 -
Comment is hidden.

Maggie      306 days ago  # + 2 -

Not working in Poole either
Spam or obscene language? Report it!

Arthur Cooper      306 days ago  # + 0 -

sending but not receiving. Stafford area. Since last night.
Spam or obscene language? Report it!

Pat      306 days ago  # + 0 -

Email not loading! Middlesbrough 19/06/2023
Spam or obscene language? Report it!

Mike      306 days ago  # + 0 -

Mines not working either virgin playing up again
Spam or obscene language? Report it!

Barry      306 days ago  # + 0 -

Ntlworld emails not working. Ng24 Notts
Spam or obscene language? Report it!

Natalie      306 days ago  # + 0 -

NTL email down. Not loading all morning so far
Spam or obscene language? Report it!

Ben      306 days ago  # + 0 -

Ntlworld.com not Receiving emails
Spam or obscene language? Report it!

SL      306 days ago  # + 0 -

My email Ntlworld.com hasn't been working since yesterday afternoon 18/6. Bromley area.
Spam or obscene language? Report it!

Philfy Phil      306 days ago  # + 0 -

OK, I see them now!
Spam or obscene language? Report it!

Philfy Phil      306 days ago  # + 0 -

Do you need to be a member to post here? My posts were visible, and have now disappeared.
Spam or obscene language? Report it!

Pauline Leech      306 days ago  # + 0 -

Email not working Longstanton Cambridge NTL
Spam or obscene language? Report it!

Guest      306 days ago  # + 2 -

Email always problems
Spam or obscene language? Report it!

Guest      306 days ago  # + 1 -

Not working in Herne Bay, Kent since 18/6
Spam or obscene language? Report it!

Guest      306 days ago  # + 0 -

No emails for 2 days!
Spam or obscene language? Report it!

Guest      306 days ago  # + 1 -

Keeps going down signal weak yet it was supposed to be improved in this area bill goes up £7 per month and service is worse and has been for along time
Spam or obscene language? Report it!

aly bram      306 days ago  # + 1 -

Email not loading since last night
Spam or obscene language? Report it!

Philfy Phil      306 days ago  # + 0 -
Virgin Media unaccessible as well.

I also tried to login to my virginmedia account and it shows "We'll be back soon
We're experiencing some problems right now. Please give us a call on 0800 052 1107" so something is afoot!
Spam or obscene language? Report it!

Malcolm Marshall      306 days ago  # + 2 -

e-mail not working in Redcar
Spam or obscene language? Report it!

Philfy Phil      306 days ago  # + 1 -
Yes, ntlworld.com is down

Definitely an issue here in Basingstoke. Nothing has changed in my house, I have Internet and wireless fully working. I am receiving gmail but ntlworl.com just shows connecting. 100% an issue at their end.
Spam or obscene language? Report it!

Philip Thompson      306 days ago  # + 2 -

Email not working Monday, 19 June 2023 0850 hrs
Spam or obscene language? Report it!

George      306 days ago  # + 0 -

NTL world emails not working Ilford Ess**, just “checking for mail”
Spam or obscene language? Report it!

Helen      306 days ago  # + 0 -

NTL emails not working in potters bar
Spam or obscene language? Report it!

Kelly      306 days ago  # + 0 -

Email not working Sunderland
Spam or obscene language? Report it!

Paul Banstead      306 days ago  # + 4 -

NTL world email not working
Spam or obscene language? Report it!

Michelle      306 days ago  # + 1 -

Ntlworld email not working for me either. Huddersfield
Spam or obscene language? Report it!

M Martin      306 days ago  # + 2 -

NTL email not working in Reading
Spam or obscene language? Report it!

Helen      306 days ago  # + 1 -

NTL email not working Cambridge
Spam or obscene language? Report it!

Gill, Bexley, Kent      306 days ago  # + 1 -

NTL and Virgin emails not working, just continual "Checking for mail"
Spam or obscene language? Report it!

Maddie      306 days ago  # + 1 -

Email not working Watford
Spam or obscene language? Report it!

TJH      306 days ago  # + 2 -

Ntlworld email not working Hampshire
Spam or obscene language? Report it!

Joyce webster      306 days ago  # + 1 -

Not working
Spam or obscene language? Report it!

Earl Greybeard      306 days ago  # + 1 -

ntlworld email not working in Nottingham.
Spam or obscene language? Report it!

JA      306 days ago  # + 1 -

Ntlworld email not working Bournemouth
Spam or obscene language? Report it!

Gerald      306 days ago  # + 1 -

Ntlworld email not working in Stoke on Trent
Spam or obscene language? Report it!

Mr J Kibble Woking      306 days ago  # + 1 -

EMAIL NOT WORKING
Spam or obscene language? Report it!

HF      306 days ago  # + 1 -

Email not working. Norwich
Spam or obscene language? Report it!

ZE      306 days ago  # + 2 -

Emails not working Linslade Leighton Buzzard
Spam or obscene language? Report it!

Mike      306 days ago  # + 1 -

Ntl email not working on two accounts
Spam or obscene language? Report it!

AK      306 days ago  # + 1 -

Email not working, Bedford
Spam or obscene language? Report it!

T s      306 days ago  # + 1 -

Ntlworkd not working
Spam or obscene language? Report it!

Sk      306 days ago  # + 4 -

Ntl e mail not working
Spam or obscene language? Report it!

Karen from Llanybydder      306 days ago  # + 3 -

Emails not loading
Spam or obscene language? Report it!

Dawn      306 days ago  # + 2 -

Email not working Derby
Spam or obscene language? Report it!

SC      306 days ago  # + 1 -

Ntl world email not working. Newmarket.
Spam or obscene language? Report it!

Vj      306 days ago  # + 3 -

Email not working - Dorset
Spam or obscene language? Report it!

Meggies      306 days ago  # + 1 -

Ntlworld email not syncing Cleethorpes
Spam or obscene language? Report it!

Rp      306 days ago  # + 1 -

Ntlworld email not working shoreham by sea
Spam or obscene language? Report it!

EB      306 days ago  # + 3 -

NTLWorld email not working - West Yorkshire
Spam or obscene language? Report it!

Patrick      306 days ago  # + 2 -

Ntlworld email not working. Portsmouth
Spam or obscene language? Report it!

LG      306 days ago  # + 2 -

Ntlworld email not working, saying currently unavailable
Spam or obscene language? Report it!

Mm      306 days ago  # + 1 -

Ntlworld email timing out
Spam or obscene language? Report it!

MR      306 days ago  # + 1 -

ntlworld email account not loading
Spam or obscene language? Report it!

fg      306 days ago  # + 18 -

Ntlworld email not loading
Spam or obscene language? Report it!

Jt      306 days ago  # + 14 -

Ntlworld currently unavailable?
Spam or obscene language? Report it!

DM      306 days ago  # + 2 -

Connection to ntlworld IMAP service failing
Spam or obscene language? Report it!

Anonymous      306 days ago  # + 2 -

Ntl world email down
Spam or obscene language? Report it!