Prudential.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: prudential.com

Helping individuals and institutions improve their financial wellness through life & health insurance, retirement services, annuities and investment products.

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 Prudential.com status: NO ISSUES  21 comments

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Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on prudential.com. In this case, use the links below:

http://prudential.com    https://prudential.com    http://www.prudential.com    https://www.prudential.com


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Guest      206 days ago  # 27 September 2023 + 0 -

Getting message “This page isn’t working”
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wes      210 days ago  # 23 September 2023 + 0 -

website is completely down.
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Guest      221 days ago  # 12 September 2023 + 0 -

what i am told ro do in letter will not work .
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Guest      272 days ago  # 23 July 2023 + 0 -

Impossable to make contact by phone. Website is down more than it is running
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Bryan      341 days ago  # 15 May 2023 + 0 -

Website been unavailable.
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Tara M      355 days ago  # + 0 -

Are they completely switched over to Empower now? I can’t change my 401k contributions
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Guest      355 days ago  # + 1 -

You can never log-In, Prudential Website has lots of problems, "Fire The Website Designer, "Please"!
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Guest      442 days ago  # + 0 -

Always gives me trouble, not intuitive and now it seems to be down and inaccessible
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DJ      557 days ago  # + 0 -

Technical difficulties ... try back later
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asdf      635 days ago  # + 0 -

Session Expired. Please try logging in again
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asdf      635 days ago  # + 1 -

The system might be down. Please contact your Administrator.
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asdf      635 days ago  # + 0 -

Server error!
The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there was an error in a CGI script.

Error 500
mybenefits.prudential.com


Confirm Form ResubmissionThis webpage requires data that you entered earlier in order to be properly displayed. You can send this data again, but by doing so you will repeat any action this page previously performed.
Press the reload button to resubmit the data needed to load the page.
ERR_CACHE_MISS
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Dave      741 days ago  # + 0 -

Despite getting an email from prudential on Friday telling me I have a new document I have been getting his message for the last 3 days:
The page you are looking for is currently unavailable due to essential maintenance, we apologise for any inconvenience this may cause.
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Guest      745 days ago  # + 0 -

Despite being promised by Prudential that monies from my Bond would be paid by CHAPS to my bank account before end of tax year 2021-2022, as of 6 April 2022 still no monies received. Hours wasted by my financial advisor and myself to no avail. Total lack of customer service and business ethics. Have started a formal complaint to Prudential, which if not addressed immediately and to my satisfaction, will be forwarded to the Financial Ombudsman.
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Louise      745 days ago  # + 0 -

Despite being promised that monies from my Bond would be sent to me via CHAPS before the end of the financial year 2021-2022, nothing has been received. My financial advisor and I have spent hours via 'phone/email over the past 2 weeks chasing this. We are both now pursuing formal complaints to Prudential, which will be taken as far as the Financial Ombudsman if necessary. Total lack of customer service and business ethics. Martin Lewis - here I come!
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David      746 days ago  # + 0 -

'Sorry, something went wrong' message all day - but Pru think I'm accessing. Completely blind to my accounts. Chat Line worthless!
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Anne      821 days ago  # + 0 -

Unable to access any Prudential websites online. This has been going on for at least a month or two.
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Bob      860 days ago  # + 0 -

After log in, site shows "technical problems". Doing it for 12 hours now.
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Elisa      910 days ago  # + 0 -

Nothing shows up upon log in to retirement account. Just a white page.
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Policiyowner      913 days ago  # + 0 -

If you use a "VPN" Internet security service, you can NOT login to PRUDENTIAL!! THIS SUCKS!
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guest      1026 days ago  # + 0 -

can login in but doesnt show account page
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