Royalcaribbean.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: royalcaribbean.com

Cruise to unforgettable destinations with Royal Caribbean. Save with the best cruise deals and packages to the Caribbean and the Bahamas. Start your dream vacation with a cruise to Alaska, the Mediterranean, Mexico, or the South Pacific.

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Forum & Comments (70)


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 Royalcaribbean.com status: POSSIBLE OUTAGE  Why?

Royalcaribbean.com problems for the last 24 hours

City Reports
Washington, District of Columbia 2
Melbourne, Florida 2
Tampa, Florida 2
Webster, New York 1
Lake Mary, Florida 1
Thousand Oaks, California 1
Johnstown, Pennsylvania 1
Wilmington, Delaware 1
Cape Coral, Florida 1
Ashtead, England 1
Reports also come from these locations:
Hartford, Connecticut; Fort Worth, Texas; Murfreesboro, Tennessee; McKees Rocks, Pennsylvania; Bristol, England; Merton, England; Root, Lucerne.


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Most reported problems

LOG-IN
51%
 
WEBSITE
23%
 
APP
20%
 
GENERAL OUTAGE
3%
 


Forum & Comments

Tips? Frustrations? Share them with other site visitors:

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on royalcaribbean.com. In this case, use the links below:

http://royalcaribbean.com    https://royalcaribbean.com    http://www.royalcaribbean.com    https://www.royalcaribbean.com


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Mark    •   21 hours ago  # 15 April 2024 + 0 -

I called RC (4/11/24)and they said there are having problems. The person said it had been 4 days broken. I just tried again no luck.
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S    •   4 days ago  # 12 April 2024 + 0 -

app and site still down to log in.. says password wrong to change it... not doing that..
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C    •   5 days ago  # 11 April 2024 + 1 -

Can login to app or website saying login and password incorrect when it isn’t. I presume failings in their system?
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ATL    •   5 days ago  # 11 April 2024 + 2 -

can't login - wondering if site has been breached
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A    •   5 days ago  # 11 April 2024 + 3 -
Login Not Functioning

cant login, says wrong password even though password worked fine yesterday. Password reset also not functioning, website says "try again later"
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Bri    •   6 days ago  # + 3 -

Unable to log into app or website since yesterday 4/9/2024.
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Linda    •   6 days ago  # + 0 -

Having issues on app checking in. FYI all go to the website that works
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ScubaEagle    •   6 days ago  # + 1 -

Can't sign on with the app
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ScubaEagle    •   6 days ago  # + 0 -

Can't login on app to check in 4/9/24
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Justa Gal    •   6 days ago  # + -1 -

The app is down again today 4/9/24
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Robink    •   11 days ago  # + 0 -

No one in family can log in today.
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New Jersey    •   12 days ago  # + 0 -

It’s you not us
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ATL    •   12 days ago  # + 0 -

can not login on app or website (It's not you. It's us.

Try again in a couple minutes.)
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Florida    •   12 days ago  # + 0 -

can not login on app or website (It's not you. It's us.

Try again in a couple minutes.)
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grayhair92260    •   12 days ago  # + 0 -

can not login on app or website (It's not you. It's us.

Try again in a couple minutes.)
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Guest    •   45 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cannot. Check in with app
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R Jackson    •   124 days ago  # + 1 -

cannot log in, cannot reset password, error message says it's their problem.
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R    •   173 days ago  # + 0 -

air2sea booking page unavailable - technical difficulties error banner
Future cruise credit unavailable - technical difficulties banner
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Laura    •   180 days ago  # + 0 -

Doesn’t show alcohol drinks package
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Chris Walsh    •   206 days ago  # + 2 -

no search data when selecting date or departure port
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MJ    •   260 days ago  # + 0 -

Cannot login to my account
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Mkc    •   260 days ago  # + 1 -

Cannot login on app, websire from iphone or website fron laptop- tried chrome and edge. Sign in seems to timeout.
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PB    •   260 days ago  # + 2 -

Can’t log into my account
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Cruizer    •   260 days ago  # + 3 -

Cannot login to my account
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Anonymous    •   260 days ago  # + 0 -

Issues with loading sailings for all destinations and dates
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Angela    •   278 days ago  # + 2 -

Can't book a cruise because it says "Sorry, there were no cruise search results for the selected filters." There are no filters selected.
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DebraM    •   349 days ago  # + 5 -

No search data displayed in any of the "plan a cruise" option
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JAM    •   400 days ago  # + 5 -

Tried to make a payment when booking a cruise and gives me an error message. Tried numerous times.
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Alisha    •   421 days ago  # + 0 -

No search results. Website is not working
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Debbie    •   424 days ago  # + 0 -

When i try to look at excursions, the font is all in Arabic or something similar
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Elyssa    •   425 days ago  # + 2 -
No search results message for everything!

Everytime I enter cruise filters when trying to book it says "no search results for selected filter." This error pops up for simple things like when I filter cruise destinations.
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Melody    •   425 days ago  # + 3 -

Website has not loaded for me for over 3 days.
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Tracey    •   427 days ago  # + 5 -

trying to book excursions and it won't take any payments lets you fill everything in and then its wont accept
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Jennifer    •   427 days ago  # + 4 -

Will not accept payment. Tried several cards incase it was a bank glitch.
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Julie    •   459 days ago  # + 0 -

Tried booking holiday when come to payment page nothing happened tried on numerous devices but no joy
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Scott    •   537 days ago  # + 0 -

It's back up
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Scott    •   537 days ago  # + 0 -

Can log in but can’t get Upcoming cruises to show
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Debbie    •   537 days ago  # + 0 -

Can log in but can’t get Upcoming cruises to show…
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Bob    •   570 days ago  # + 0 -

I can log in now, but can't look at my upcoming cruises. I get a down for maintenance message
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First RCcruise    •   570 days ago  # + 0 -

Same. Tried all day. Hire some real IT. You sure got the money for it. Prices are over the top lately. Free drinks for all booked passengers?
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Jim    •   570 days ago  # + 0 -

Haven't been able to login since early this morning...what a bunch of bullshit.
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Guest    •   570 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Impossible to log in, for days on end, both on my desktop computer and my phone. I always get the "sorry we hit a snag" message, but nothing more.
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DM    •   570 days ago  # + 1 -

Tried logging in 8AM ET and several times throughout the day. Latest at 6:30PM ET and website just loops me back to login credentials page. Same issue with app.
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Robert    •   570 days ago  # + 0 -

As of 5:45pm. Out on multiple PCs, and multiple android and apple phones.
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Honesty    •   571 days ago  # + 0 -

I haven’t been able to login since 630am cst. I called RC and the agent had no idea what was wrong. She attempted to reset my password and nothing. 8 hrs later still unable to log in. I get rerouted back to login screen.
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Neal    •   571 days ago  # + 0 -

having the same problems as below since about 8:00 this morning, keeps bringing me back to the login screen!!
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Josh P.    •   571 days ago  # + 0 -

Literally insane that they do not inform the Royal Caribbean community/customer base before doing an update. Might be a good idea to put out a Public Announcement in the future. People need to be aware of these situations because of the need to print boarding passes, make quick changes, book items, etc. It's also keep the panic down in the RCC community as well.

Not very smart Royal!!!!!!
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Gene    •   571 days ago  # + 0 -

Same issue. Who in their right mind updates their system in the middle of the day. Typical RC and unfriendly web site.
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DD    •   571 days ago  # + 0 -

Called Royal. they are updating their system, Should be back up in a few hours
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TLW    •   571 days ago  # + 0 -

Glad to know it's not just me having issues
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JBH    •   571 days ago  # + -1 -

Still can't log in. Been that way all day.
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Kate    •   571 days ago  # + 0 -

Not able to log in just goes back to log in a screen
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Mark    •   571 days ago  # + 0 -

Can't log in
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Steve    •   571 days ago  # + 0 -

Not able to log in just goes back to login screen. Ap doesn't work neither
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Gloria    •   571 days ago  # + 0 -

cannot sign in goes back to sign in screen
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Can't login.....    •   571 days ago  # + 0 -

Can't login.
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Kathy    •   571 days ago  # + 0 -

Not able to login. Just returns to login screen.
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Nellie S    •   571 days ago  # + 0 -

Not able to log in since 6 am ET. Need to print labels and boarding passes
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Gary    •   571 days ago  # + 0 -

Kerps going back to login screen
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Melissa    •   571 days ago  # + 0 -

keeps going back to the log in screen. not able to log in for the last hour or so
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Diane    •   571 days ago  # + 1 -

Haven't been able to log in for the past 2 hours, goes back to log in screen
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Jimmy    •   571 days ago  # + 0 -

Unable to login... keeps going back to the login screen
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Willy    •   571 days ago  # + 0 -

Unable to login
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Rachel    •   571 days ago  # + 0 -

Unable to login
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Karla    •   571 days ago  # + 0 -

It won't let me log in.
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John    •   571 days ago  # + 0 -

Unable to log in, or use app , last night cruise was not showing up in account
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Lee    •   593 days ago  # + 0 -

unable to select a room...says there are none available
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Julia    •   593 days ago  # + 0 -

Unable to check in for cruise
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Guest    •   610 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cant get the site to open.
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Sam    •   649 days ago  # + 0 -

Website will not display the desired cruise. Instead the screen freezes
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