Shoprite.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: shoprite.com

Shop groceries in-store or order online for curbside pick-up or contactless delivery. Discover weekly savings in our circular, load digital coupons, save shopping lists, shop recipes, view past purchases and more!

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Forum & Comments (85)


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Is Shoprite.com down today April, 2024?

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 Shoprite.com status: NO ISSUES  85 comments

Shoprite.com problems for the last 24 hours


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Most reported problems

APP
50%
 
WEBSITE
28%
 
LOG-IN
21%
 


Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on shoprite.com. In this case, use the links below:

http://shoprite.com    https://shoprite.com    http://www.shoprite.com    https://www.shoprite.com


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Cc    •   11 days ago  # 14 April 2024 + 0 -
Shoprite online ordering is down

Amazed that shoprite knows they have a issue with online for this long yet dont post anything on their site they just keep letting you click and spin thinking its an individual issue
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Craig    •   11 days ago  # 14 April 2024 + 0 -

Cannot reserve any pick up times shoprite services are down
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Alisson    •   11 days ago  # 14 April 2024 + 0 -

Shoprite From Home ordering system is down. I cannot reserve a delivery time and receive an error when trying to do so.
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Tammy Jo    •   14 days ago  # 11 April 2024 + 0 -

Will not let me load digital coupons.
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Gail    •   49 days ago  # 7 March 2024 + 0 -

Mobile app not loading coupons.
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Louie Toons    •   52 days ago  # + 0 -
" Something went wrong"

My mobile app will not let me load digital coupons. I logged on an it took a few seconds before saying" Something went wrong". I tried to load coupons and it says " No coupons" " reload" . I have already done this. It is so frustrating!
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Trish D'Anna    •   53 days ago  # + 0 -
Is anyone else having this problem?

Is someone going to fix the problem? " Something went wrong". What does that mean? I tried to load digital coupons and it says(with a scissor emoji) " Reload". I am trying but it won't let me. This is very annoying!
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Trish    •   53 days ago  # + 0 -
Something went wrong

My app won't even show any digital coupons. It keeps saying" something went wrong". I am unable to load any coupons. I don't know what to do.
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wrap    •   115 days ago  # + 0 -

cannot sign in on m y desk top to select digital coupons tried over several days
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Guest    •   173 days ago  # + 0 -
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I made an online order for delivery. My card was charged but the order never went through.
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Ellen Sobel    •   341 days ago  # + 1 -

app & website could not process payment for 12 hours. Called Wakefern, they said they would check it out & call back. No call received.
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Dee    •   354 days ago  # + 1 -

5/7/23 site won't bring up credit card info... can't pay or finish the order.
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Taylor    •   354 days ago  # + 4 -

Keeps saying something went wrong when I try to go to checkout can’t even put payment method in
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SM    •   354 days ago  # + 4 -

Payment error, can’t place order
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peg    •   354 days ago  # + 4 -

can place order. error message is payment error but it wont let me put any payment info i.
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B    •   354 days ago  # + 2 -

Not accepting payment...error 503
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Cynthia    •   354 days ago  # + 8 -

Can't pay for order, both website and app say "error retrieving credit card information"
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Taylor    •   371 days ago  # + 0 -

I’m having the checking out on the app and website it won’t load the ebt screen
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Guest    •   379 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I have trouble with log in. Digital coupons site is hard to connect with.
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Fed Up    •   417 days ago  # + 1 -
Digital Coupons not loading

Load coupons and the next day they show as unclipped. Clip again, and you'll be unable to load. Horrible site. Shop rite continues to go down hill at a rapid pace.
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Guest    •   488 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

This is a horrible site.Shop rite needs to make this site more reliable.90% of the time I can't get digital coupons it always says no coupons match
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Bill    •   492 days ago  # + 0 -
Shoprite NO digital coupons

ShopRite site allows you to log in, but you cannot get digital coupons! Requests you log in , even though you are logged in!!
This has been going on for days!!!
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Guest    •   515 days ago  # + 0 -
★ ★ ☆ ☆ ☆

always having trouble accessing website
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Guest    •   518 days ago  # + 0 -
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I have trouble logging in to digital coupons.The site most of the time says no coupons available.If I am lucky days later coupons are shown.
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Bern    •   526 days ago  # + 0 -

ShopRite online won’t let me checkout
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CM    •   527 days ago  # + 0 -

Cannot view receipts, eligibility for free turkey on website or app. Why can't you get this right????
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Guest    •   527 days ago  # + 0 -
★ ★ ☆ ☆ ☆

It just spins when trying to log in. Once you finally get logged in, it kicks you out for no good reason.
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Jo    •   550 days ago  # + 0 -

Shoprite website NOT working. Cannot see or load digital coupons, view items,, etc.
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Guest    •   571 days ago  # + 0 -
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App down for 2 weeks WTF
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Mia    •   575 days ago  # + 0 -

Unable to shop online. Tried basic items under search such as bread and soda -- does not recognize said items. I tried using the circular and added items to cart, said cart no where to be found.
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Ann    •   595 days ago  # + 0 -

Shop rite in old airport why cant you answer your phone I was calling today from morning
till now no body picking up your phone j want order something like 15 pcks ok leave but I dont want to waste my time to go there if it is not available why cant you pickup the phone is that how much busy you guys???
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Guest    •   596 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

This is the worst app and the worst website EVER!!!
Always glitching. Can’t sign in, when I can sign in I can’t search products, problem reserving time, always some kind of an issue . SHOPRITE FIX YOUR TERRIBLE APP AND WEBSITE!!! It’s getting very frustrating. I have been a customer of srfh ever since you launched. I’m tired of all of the issues. May have to go back to stop and shop, or foodtown.
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BLP    •   619 days ago  # + 0 -

Am not able to place delivery order from Garnerville. Doesnt show any available delivery or pickup times. Page also keeps dropping fails to repopulate
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website is so glitchy    •   630 days ago  # + 0 -

received link to review substitutions, but app keeps saying 'ERROR' There was an issue accessing your order.
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Pamela    •   653 days ago  # + 0 -

Would ShopRite App work again. Very inconvenient for customers!
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Guest    •   658 days ago  # + 0 -
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I can’t even sing in into the app no charge my password. Tried delete app and install again. Not working. App says will send you email but it never comes. Worthless app.
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Sorry not sorry    •   662 days ago  # + 0 -

Voice your discontent with your hands. SHOPLIFT.
make them regret hiring their incompetent website dev team. Take ribeye and hide it behind canned fruit.
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Guest    •   662 days ago  # + 0 -
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Website is taunting me with digital coupons I can't load into my card. THAT IS OK I'LL JUST SHOPLIFT 10X THE AMOUNT. ANYONE UNHAPPY WITH SHOPRITE should steal as much as humanly possible. Make them regret hiring that lazy incompetent website dev team.
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Sarah    •   662 days ago  # + 0 -

I can’t login to my account I tried to get a link to reset my password but the email never been sent !!! I need help asap please
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L    •   668 days ago  # + 0 -

Update from May...just installed latest mobile app update and it still won’t even load on my phone! Mobile website is still buggy, so the only access I have is on my home computer.
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Flo    •   669 days ago  # + -1 -

This is how I save money and time as a caregiver. Bring back the old app. What good are digital coupons if you can’t use them.
Please don’t launch the app if the bugs aren’t worked out.
I might as well shop a different store if I’m not getting savings anyway.
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Geri    •   677 days ago  # + 0 -

New SR app doesn’t work in my iPhone 11. Changed my password, rebooted my phone, deleted and reinstalled the SR app. Nothing… can’t sign in, can’t download coupons…. Very frustrating. What’s the fix?????
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Guest    •   679 days ago  # + 0 -
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Can’t scroll on coupon page
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Shannon    •   680 days ago  # + 0 -

The new spp won't allow me to pay for a pickup order for today. I've lost 3 time slots already, and the phone customer service is taking forever to pick up. Why am I even trying when this is wasting precious time I don't have?!!! Walmart would be faster!
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Elaine    •   681 days ago  # + 0 -

What the hell? What’s the point of having a website if it never works. Maybe should start shopping somewhere else, FIX IT!!!!!!
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DonnaLee Carroll    •   681 days ago  # + 0 -

Your new app won't let me do anthing. Can't load coupons. Totally ridiculous. Fix it already
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Arnie    •   683 days ago  # + 0 -

Cannot log into new app Tried changing password too. Nothing works. Old app worked fine, just was slow
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Elba    •   689 days ago  # + 0 -

Having problem to login with the new site. It does not recognize my information and it won't allow me to change the password. Asked at the store for advise, I was told to enter the digital coupon using the store machine. I don't have time for that!
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Qua    •   696 days ago  # + 0 -

Oh-m-gee, I have been trying to shop for like 5 hours now, I give up. everytime I try to log in I get kicked out, Who's idea was this anyway?.....Terrible
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L    •   699 days ago  # + 0 -

Update from May 16th...still can’t load the app, and today the mobile website won’t load. Beyond frustrated like everyone else!
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Jers    •   699 days ago  # + 0 -

I'm beyond disgusted. Haven't been able to have groceries delivered since they "updated". Time to find a new grocery store.
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JOSEPH, LONG ISLAND,NY    •   699 days ago  # + 0 -

The new Shoprite app is terrible. I like the old app. It was very easy for me to use. Everything is too small to see and when you try to enlarge it,you lose the list on the right column.it’s a real hassle.
I hate the site so much that I am seriously looking at stop & shop app. If it is easier to use,I will become a customer.
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Janet    •   701 days ago  # + 0 -

Completely frustrated - since update having multiple problems. This morning I can't click the coupons - doesn't work. The old sight was extremely user friendly - have had nothing but trouble now!!!!!!
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Imani c    •   701 days ago  # + 0 -

After update to app, you are instructed to reset password. Have yet to revive a reset password link but continue to get marketing emails. It is so frustrating. I have to not had access to app since new update.
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Carol    •   702 days ago  # + 0 -

Trouble checking out. The app is terrible.
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Brie K    •   702 days ago  # + 0 -

This new website for shoprite is awful! The old app worked quickly and kept my favorites. I’ve lost all my favorites and I cannot check out. So frustrating
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Laura B.    •   704 days ago  # + 0 -

New app doesn’t allow me to log in. Terrible website. wish they would have left it alone.
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holly moorestown    •   705 days ago  # + 0 -

cant open on pc tried firefox and edge may 21
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L    •   708 days ago  # + 0 -

Update from May 16th. Still can’t load app, keeps crashing. Mobile website has been fixed though and has all lists I created on home computer. Hopefully they will issue new update for app with fixes for everyone’s problems soon.
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barb toms river    •   709 days ago  # + 0 -

Why did Shop Rite change the app../ The time slots are not acesable... Call the 1 800 number and they have you on hold... never got though to them and held on a half hr... The app was fine the way it was...
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T D'Anna    •   709 days ago  # + 0 -

I do not understand why ShopRite changed the app in the first place. Every update still had my list saved. I was able to look at the isles and add to my " list". I feel it should have been left alone. I was also forced to update the app! That is not fair. It should have asked " update?". This is supposed be enhanced? That " virtual question assistance" is a lot like Amazon. It doesn't do anything. Good luck to everyone!
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T D'Anna    •   709 days ago  # + 0 -

I am unable to look through the shopping isles. It is blank. It was there for the 2nd day, then gone. Trying to load certain coupons and I get a message. " Product not found in this store". I know that they have these! I shop there exclusively. Thank the stars if I can get the next weeks circular.
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L    •   710 days ago  # + 0 -

Haven’t been able to load app since updating last week. Keeps crashing. Also get error msg when trying to use mobile website. Can only access website on home computer and updated password there.
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Guest    •   710 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Deleted my list, even though I saved it. Now it seems to be down.
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Cherry    •   711 days ago  # + 0 -

Site keeps crashing, it’s very frustrating. Is anyone fixing it?
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J    •   711 days ago  # + 0 -

Can’t sign in to new app. Why???? When will it be fixed?
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C    •   711 days ago  # + 0 -

Terrible update. Keeps crashing.
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Danie    •   711 days ago  # + 0 -

Can’t load digital coupons on website or the app, which I was just forced to update.
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Kevin    •   711 days ago  # + 0 -

Terrible updates will not let me sign in
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Guest    •   713 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It is awful! Doesn’t show my price club card. My info appears and then disappears.
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Joanne    •   713 days ago  # + 0 -

Can not log in
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Mike B    •   714 days ago  # + 0 -

Shoprite website down again can’t log in.
May 12
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Jennie    •   714 days ago  # + 0 -

New shoprite app not working can’t log in to access my price plus card
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A    •   714 days ago  # + 0 -

They've "updated" the website and the app and require a password change, but when you submit for an email to change it, nothing comes through. I've tried logging in with my current password and only get an error. ShopShite strikes again.
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Vd    •   715 days ago  # + 0 -

Can't log I'm. It says error
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E    •   715 days ago  # + 0 -

Unable to sign in , keeps telling me error
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MKD    •   715 days ago  # + 0 -

I can't sign in online or on the app.
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Guest    •   715 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Tried to change password per their instructions finally let me change but still won't let me sign in
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Ron    •   715 days ago  # + 0 -

Shopping list not showing prices and randomly deletes ALL items... very frustrating..App should be tested before released
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Sherri    •   715 days ago  # + 0 -

Can't log in
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Yvonne    •   742 days ago  # + 0 -

I can't get to the coupons
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H sacklow    •   746 days ago  # + 0 -

ShopRite app not working..can not load digital coupons..do not like your changes..old app worked bettet
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Caroline    •   759 days ago  # + 0 -

Unable to sign in to website this morning
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Linda    •   761 days ago  # + 0 -

Get an error message when trying to pay
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Elizabeth    •   837 days ago  # + 0 -

I've been waiting for confirmation e-mail for over half an hour; usually it takes 3 minutes
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