Acorn.tv Current Status

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Website: acorn.tv

Acorn TV streams world-class mysteries, dramas, and comedies from Britain and beyond. Binge-watch a classic series or discover your new favorite show among dozens of programs available exclusively on Acorn TV.

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 Acorn.tv status: NO ISSUES  81 comments

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Bees      35 days ago  # 20 March 2024 + 1 -

Keeps logging me out, says it's being used by too many devices even though we only use it on one computer.
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EmmyBee      94 days ago  # 21 Jan 2024 + 0 -

Acorn shuts off program after 1 minute. Logging off and logging back in did not help. Problem has been happening for 3 weeks.
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bubba      94 days ago  # 20 Jan 2024 + 0 -

Can't even get a membership. After payment info entered I get a blank AcornTV window.
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Guest      102 days ago  # 13 Jan 2024 + 0 -

Issues with no solutions
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Mike      102 days ago  # 13 Jan 2024 + 0 -
login issues

Acorn keeps logging me out. When I log in again, it says I have no internet connection. It's been doing that for a couple of weeks. Sometimes it works, sometimes not.
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Liz      134 days ago  # + 0 -
Unable to stream

I paid my annual subscription on Nov 4. It worked fine until 2 days ago. I have been getting error codes 2019-403-00-00 and 1033-500000-000 on my tvs, iPad, iPhone, every device. I have done all the steps (uninstalling, rebooting, etc.) Nothing has worked. Is there any way to talk to a live human being to get this resolved? I am in my 70s.
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Guest      138 days ago  # + 0 -

show plays for about 30 seconds and stops and tv goes back to home screen. using roku stick on smart tv
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Guest      142 days ago  # + 0 -

I keep having problems with Acorn streaming through my Roku. This last week I have uninstalled, re-installed repeatedly. I get through one program & it goes off again. It is only Acorn. Videos won't open, or stop & eject me out of Acorn. My remote to fast forward, pause & play freezes up. Again, only happens with Acorn.
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Jean      145 days ago  # + 0 -
AcornTV not streaming shows and troubles with log in.

Stopped working several days ago. Getting geo location error when I try to log in and watch on laptop. Also can't watch shows on my TV (Roku). Get error message "forbidden by access policy 2019-403000-000.
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Guest      145 days ago  # + 0 -

Seems to randomly stop working for days at a time.
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webdoyenne      174 days ago  # + 0 -

acorn tv error 2012-200000-318
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Guest      182 days ago  # + 1 -

30 seconds into playing a show it shuts down and goes back to home page of television. All the other apps work fine. I have a Roku streaming stick.
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Guest      230 days ago  # + 2 -

I keep having problems with Acorn streaming through my Roku. This last week I have uninstalled, re-installed repeatedly. I get through one program & it goes off again. It is only Acorn. Videos won't open, or stop & eject me out of Acorn. My remote to fast forward, pause & play freezes up. Again, only happens with Acorn.
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Guest      259 days ago  # + 0 -

Big problems downloading programs on IPad. Keep getting download failure messages. Why am I paying for this if I can’t get programs?
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Nina Westrick      289 days ago  # + 0 -

My Roku not opening episodes in app.
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Guest      289 days ago  # + 0 -

My Roku cannot open episodes in the Acorn TV app
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Guest      292 days ago  # + 0 -

Acorn app keeps shutting down after 5 minutes and returns to Roku Home Screen! Problem started several days ago and never had this issue before! Must be an issue with Acorn servers and not subscribers devices
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Pat      302 days ago  # + 0 -

Why is Murdoch mysteries season 16 episode 15 not available. My screen says “No providers available”.
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Rick      309 days ago  # + 0 -

Getting 504 Gateway Error even after clearing cache, deleting cookies, using other browser, entire reboot of system etc.
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Guest      314 days ago  # + 0 -

It won't play
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Guest      350 days ago  # + 0 -

The watchlist has disappeared as well as the history. The last episode of brokenwood hasn’t loaded, and Murdock mysteries shows only a preview episode. Navigation is clunky. If I could access my favourites elsewhere I would . The last subscription fee increase was not justified in my opinion, because of the lack of quality. I’m sorry to be so negative but frustration has caused me to become very grumpy. I do love the shows, and look forward to new series and the continuation of existing ones.
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Guest      352 days ago  # + 0 -

I always get an error code trying to watch shows. All of their "fixes" don't work.
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Guest      373 days ago  # + 0 -

It keeps stopping in middle of program and knocks us off.
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Guest      389 days ago  # + 0 -

Worst streaming app
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Sam      390 days ago  # + 0 -

Will not play shows
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Debbie Loughrey      422 days ago  # + 0 -
Keeps shutting down 1 min into show

Acorn plays one minute of any show, then exits and takes me back to my Roku Home Screen. My account is active. First time I’ve ever had problems with Acorn through Roku. Any suggestions?
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Gwyn Bertocki      430 days ago  # + 0 -

"Midsomer Murders" season 23 ep 3 keeps stopping and showing "player error 2012-200000-312" on the screen. Another program ran just fine.
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Marge      439 days ago  # + 0 -

trying to play series....said could not play video from current location. Same location since I have Acorn....several years.
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Lynn      440 days ago  # + 2 -

I stream Acorn on my PC (Windows). Getting messages about "too many people using this account." I'm the only user!
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Christine      464 days ago  # + 3 -
PlayerError 2012-200000-312

Attempting to stream from Insignia Fire TV

"PlayerError: Something Went Wrong

2012-200000-312"

I have logged in, logged out, deleted the app, cleared cashe, storage, etc.
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Angela Kirkner      502 days ago  # + 0 -

Keep getting error code re my Roku membership but Roku will not respond to multiple emails. 4 days now.
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Guest      507 days ago  # + 1 -

Can’t watch Doc Martin due to getting continual playback error message
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Coleen      509 days ago  # + 3 -

2 days in a row now of error codes. I do hope my service is extended by the days that I'm missing..
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Francis Hess      509 days ago  # + 1 -

cannot log in to Acorn TV, will not accept my password or email.
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don't shoot the messenger      509 days ago  # + 1 -

the parent company is shutting down, announcement to follow
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Blondie Spence      509 days ago  # + 0 -

Cannot get logged in. Second day.
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Guest      509 days ago  # + 0 -

Not working. No help or explanation.
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Eva Cruz      509 days ago  # + 0 -

No access from PC. Error 504. No connection to the server!
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Hayden Matthews      509 days ago  # + 0 -

Site will not load. It's down.
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Lee      509 days ago  # + 0 -
Login issus

Unable to log in on AppleTV. Got "504" error message trying to log in on laptop. (30 Nov 2022, 20:15 PST)
Text of 504 error message:
The request could not be satisfied.
CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (CloudFront)
Request ID: eE5-T2qESMHzh7ZOXXNRtLTsaE7aCrM-YqsJsPJ5daa0nlCDFf6g2Q==
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Dawn      510 days ago  # + 1 -

Getting error message when logging in. Also, bounced out almost immediately the one time the app actually opened. Nov 30, 2022
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Guest      510 days ago  # + 0 -

Cannot login.
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Guest      510 days ago  # + 0 -

takes forever to load. most of the time I cant watch it at all . I love acorn tv , but this aggravation isnt worth it
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Nadia      510 days ago  # + 1 -

Unable log in on Samsung TV, web or app. Frustrating!
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Diane      510 days ago  # + 1 -
Acorn tv outage

Acorn tv keeps kicking me back to Roku homepage. When attempting to go back to the app, I need to sign in, and an error message says my email and password are incorrect. Called acorn and they said they’re having an outage. I tried getting back in, and finally I was successful. Who knows how long it will last.
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Norma      510 days ago  # + 2 -

What is going on Acorn? If I get logged in, it will kick me out to login again. All of my watchlist is gone. This is on all devices
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Jill      510 days ago  # + 1 -

I can't log on at all. Just sits on the log in page and does do anything...
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Jill      510 days ago  # + 1 -
Errors

When I opened the app it made me login again even though I was logged in earlier. Gives me multiple different error messages from "no internet" to login info incorrect.
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Nana      510 days ago  # + 2 -

Can’t log in at all! Can’t reach customer service…GRRR!
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Guest      510 days ago  # + 0 -

great shows from man countries. good streaming usually. not today nov 30.2022. not able to stream or log onto webste.
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M      510 days ago  # + 0 -

I can’t get the website to load, when I do and sign in, it just sits there taking forever to load and then doesn’t do anything.
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AnnS      510 days ago  # + 8 -

Acorn froze about 30 minutes ago. Now "error message" when I attempt to log in...either on the TV streaming, or the website.
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EWS      510 days ago  # + 2 -

Same problem as MariaD, says my subscription has expired when it has not.
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MariaD      510 days ago  # + 8 -

We keep getting an error message on whatever tab we attempt to use; it says we need to sign up for a membership when we already have one.
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Lowell Bowie      510 days ago  # + 4 -

Murdoch Mysteries not loading on any ios device, is on MS device
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Lowell Bowie      514 days ago  # + 2 -

Murdock Mysteries will not open on any ios device but will work on MS desktop
Any body working on this?
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Dana S      519 days ago  # + 2 -

Can’t watch Murdoch Mysteries or The Heart Guy on any of our Apple Devices
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Lisa E      531 days ago  # + 2 -
Can't Access Acorn - Error Message 2019-403000-000

Can't access Acorn TV on Samsung Smart TV. Get errir message "Access to this resource is forbidden by access policy. 2019-403000-000 and I have sent help tickets and called and no one does anything. I was able to watch it two days ago - but it kept booting me off and I had to try several times to watch an episode, starting it over and over. What is going on?
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Guest      537 days ago  # + 0 -

acorn tv is not working.channel is degrading. will soon not function at all.
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Gordon L      538 days ago  # + 5 -

The app is acting differently than it used to. I now cannot erase searches. I cannot access Murdoch which I have successfully watched for months. Auto play does not work on all programs.
This is on Apple TV. I have deleted the Acorn app and reinstalled, reset Apple TV. Still having problems.
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Dave      541 days ago  # + 0 -

Does not work on iPad or Iphone
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Billie      543 days ago  # + 2 -

Same issues everyone else is having below. Getting worse, not better. Becoming increasingly glitchy over past couple years. Seems to be a server issue for the app itself bc not having probs with other apps. Trying to watch the long-awaited Doc Martin 10th season and 10 secs into the opening them-booted back to Roku menu.
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Lin      550 days ago  # + 4 -

Some shows that played last week will not play now. Murdoch Mysteries, Wild at Heart, etc.
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KW      553 days ago  # + 1 -

Apple TV - Acorn works on SOME shows not on others... weird
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Lynne Bell      555 days ago  # + 1 -

Acorn does not load on Apple tv
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Peter      562 days ago  # + 0 -

From last night and still going I can not play or sign in on any format even though I am paid up and active through Google account. I can sign into the web but then the same thing happens.. press play episode and the red rotating circle starts and locks out screen and nothing works until I press return. All my other apps play fine.
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Tim      564 days ago  # + 0 -

Rhonda...same here.
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Laura      564 days ago  # + 0 -

Earlier error message on Roku: 2231-000000-000
Current error on PC: Waiting for api.rlje.net
Current error on Roku: From Roku menu, I click Acorn. In Acorn, I click on an episode and it kicks me back out to the Roku menu.
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gottask8      564 days ago  # + 0 -

I keep getting this error:
"error establishing a database connection"
Restarting the computer does not fix it.
HELP!
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Rhonda      564 days ago  # + 0 -

Similar to previous comment "resume" is meaningless. Tonight between episodes I was kicked off and can't get back to Acorn on Roku when other services are working. I also got logges off and can't login again. Happy Friday nite!
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Guest      569 days ago  # + 0 -

Resume doesnt work. Starts over at the beginning. Fast forward is glacial. Basically useless unless you finish every episode.
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Becky      583 days ago  # + 0 -

Acorn does not remember where I left off on a show, so I have to fast forward to the spot where I left off. This has been an ongoing issue for a long time. None of the other streaming services have this problem
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Lisa      587 days ago  # + 0 -

Every five seconds, it starts caching...the video srtarts blur, and clear, and caching...can't bear it. The trouble shooting in the website blames the internet/WiFi/interfering by other devices...but at the same time, I never have this type of problem from NETFLIX, AMAZON PRIME, Disney+, Binge...so ACORN is just rubbish. Pity it holdss POIROT and other English TV which I like.
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BG      590 days ago  # + 0 -

App does not keep track of track of where I was when I have to stop a program.. I have to fast forward To where I was.

Also, I can't load many programs.It's very frustrating and I pay yearly

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Bb      591 days ago  # + 0 -

Closed caption not working. Say’s it’s working but it’s not.
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Jm      595 days ago  # + 0 -

Keep getting player error on all shows
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Guest      607 days ago  # + 0 -

Glitchy, freezing up. Stopping. Kicking me out of show. This is a free trial. Not impressed. I stream everything. Never had these issues
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Guest      617 days ago  # + 0 -

Shows frequently fail to stream especially Murdock
H Mysteries and 800 Words. Just platitudes from customer service no solutions. Hoping they get bought by Britbox which runs 100%
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J Mc      623 days ago  # + 0 -

Logs out of Acorn at the end of each episode of The Gulf
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L. Rosario      625 days ago  # + 1 -

It says too many people are signed on but I do not share my subscription.....we paid for the full year.
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Hinsonmarcia@yahoo.com      627 days ago  # + 0 -

App will not open on my Roku tv. Get a black screen
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