Christine    •   14 days ago  # 15 Jan 2023 + 1 -
PlayerError 2012-200000-312
Attempting to stream from Insignia Fire TV

"PlayerError: Something Went Wrong

2012-200000-312"

I have logged in, logged out, deleted the app, cleared cashe, storage, etc.

Angela Kirkner    •   52 days ago  # 8 December 2022 + 0 -
Keep getting error code re my Roku membership but Roku will not respond to multiple emails. 4 days now.

Guest    •   56 days ago  # 4 December 2022 + 1 -
★ ☆ ☆ ☆ ☆
Can’t watch Doc Martin due to getting continual playback error message

Coleen    •   58 days ago  # 2 December 2022 + 3 -
2 days in a row now of error codes. I do hope my service is extended by the days that I'm missing..

Francis Hess    •   59 days ago  # 1 December 2022 + 1 -
cannot log in to Acorn TV, will not accept my password or email.

don't shoot the messenger    •   59 days ago  # + 1 -
the parent company is shutting down, announcement to follow

Blondie Spence    •   59 days ago  # + 0 -
Cannot get logged in. Second day.

Guest    •   59 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Not working. No help or explanation.

Eva Cruz    •   59 days ago  # + 0 -
No access from PC. Error 504. No connection to the server!

Hayden Matthews    •   59 days ago  # + 1 -
Site will not load. It's down.

Lee    •   59 days ago  # + 0 -
Login issus
Unable to log in on AppleTV. Got "504" error message trying to log in on laptop. (30 Nov 2022, 20:15 PST)
Text of 504 error message:
The request could not be satisfied.
CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (CloudFront)
Request ID: eE5-T2qESMHzh7ZOXXNRtLTsaE7aCrM-YqsJsPJ5daa0nlCDFf6g2Q==

Dawn    •   59 days ago  # + 2 -
Getting error message when logging in. Also, bounced out almost immediately the one time the app actually opened. Nov 30, 2022

Guest    •   59 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Cannot login.

Guest    •   59 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
takes forever to load. most of the time I cant watch it at all . I love acorn tv , but this aggravation isnt worth it

Nadia    •   59 days ago  # + 1 -
Unable log in on Samsung TV, web or app. Frustrating!

Diane    •   59 days ago  # + 1 -
Acorn tv outage
Acorn tv keeps kicking me back to Roku homepage. When attempting to go back to the app, I need to sign in, and an error message says my email and password are incorrect. Called acorn and they said they’re having an outage. I tried getting back in, and finally I was successful. Who knows how long it will last.

Norma    •   59 days ago  # + 1 -
What is going on Acorn? If I get logged in, it will kick me out to login again. All of my watchlist is gone. This is on all devices

Jill    •   59 days ago  # + 1 -
I can't log on at all. Just sits on the log in page and does do anything...

Jill    •   59 days ago  # + 1 -
Errors
When I opened the app it made me login again even though I was logged in earlier. Gives me multiple different error messages from "no internet" to login info incorrect.

Nana    •   59 days ago  # + 2 -
Can’t log in at all! Can’t reach customer service…GRRR!

Guest    •   59 days ago  # + 0 -
★ ★ ★ ★ ★
great shows from man countries. good streaming usually. not today nov 30.2022. not able to stream or log onto webste.

M    •   59 days ago  # + 0 -
I can’t get the website to load, when I do and sign in, it just sits there taking forever to load and then doesn’t do anything.

AnnS    •   59 days ago  # + 8 -
Acorn froze about 30 minutes ago. Now "error message" when I attempt to log in...either on the TV streaming, or the website.

EWS    •   59 days ago  # + 2 -
Same problem as MariaD, says my subscription has expired when it has not.

MariaD    •   59 days ago  # + 8 -
We keep getting an error message on whatever tab we attempt to use; it says we need to sign up for a membership when we already have one.

Lowell Bowie    •   60 days ago  # + 4 -
Murdoch Mysteries not loading on any ios device, is on MS device

Lowell Bowie    •   63 days ago  # + 2 -
Murdock Mysteries will not open on any ios device but will work on MS desktop
Any body working on this?

Dana S    •   69 days ago  # + 2 -
Can’t watch Murdoch Mysteries or The Heart Guy on any of our Apple Devices

Lisa E    •   81 days ago  # + 2 -
Can't Access Acorn - Error Message 2019-403000-000
Can't access Acorn TV on Samsung Smart TV. Get errir message "Access to this resource is forbidden by access policy. 2019-403000-000 and I have sent help tickets and called and no one does anything. I was able to watch it two days ago - but it kept booting me off and I had to try several times to watch an episode, starting it over and over. What is going on?

Guest    •   87 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
acorn tv is not working.channel is degrading. will soon not function at all.

Gordon L    •   88 days ago  # + 5 -
The app is acting differently than it used to. I now cannot erase searches. I cannot access Murdoch which I have successfully watched for months. Auto play does not work on all programs.
This is on Apple TV. I have deleted the Acorn app and reinstalled, reset Apple TV. Still having problems.

Dave    •   91 days ago  # + 0 -
Does not work on iPad or Iphone

Billie    •   92 days ago  # + 2 -
Same issues everyone else is having below. Getting worse, not better. Becoming increasingly glitchy over past couple years. Seems to be a server issue for the app itself bc not having probs with other apps. Trying to watch the long-awaited Doc Martin 10th season and 10 secs into the opening them-booted back to Roku menu.

Lin    •   99 days ago  # + 4 -
Some shows that played last week will not play now. Murdoch Mysteries, Wild at Heart, etc.

KW    •   103 days ago  # + 2 -
Apple TV - Acorn works on SOME shows not on others... weird

Lynne Bell    •   105 days ago  # + 1 -
Acorn does not load on Apple tv

Peter    •   111 days ago  # + 0 -
From last night and still going I can not play or sign in on any format even though I am paid up and active through Google account. I can sign into the web but then the same thing happens.. press play episode and the red rotating circle starts and locks out screen and nothing works until I press return. All my other apps play fine.

Tim    •   113 days ago  # + 0 -
Rhonda...same here.

Laura    •   113 days ago  # + 0 -
Earlier error message on Roku: 2231-000000-000
Current error on PC: Waiting for api.rlje.net
Current error on Roku: From Roku menu, I click Acorn. In Acorn, I click on an episode and it kicks me back out to the Roku menu.

gottask8    •   113 days ago  # + 0 -
I keep getting this error:
"error establishing a database connection"
Restarting the computer does not fix it.
HELP!

Rhonda    •   113 days ago  # + 0 -
Similar to previous comment "resume" is meaningless. Tonight between episodes I was kicked off and can't get back to Acorn on Roku when other services are working. I also got logges off and can't login again. Happy Friday nite!

Guest    •   119 days ago  # + 0 -
★ ★ ☆ ☆ ☆
Resume doesnt work. Starts over at the beginning. Fast forward is glacial. Basically useless unless you finish every episode.

Becky    •   133 days ago  # + 0 -
Acorn does not remember where I left off on a show, so I have to fast forward to the spot where I left off. This has been an ongoing issue for a long time. None of the other streaming services have this problem

Lisa    •   137 days ago  # + 0 -
Every five seconds, it starts caching...the video srtarts blur, and clear, and caching...can't bear it. The trouble shooting in the website blames the internet/WiFi/interfering by other devices...but at the same time, I never have this type of problem from NETFLIX, amazon PRIME, Disney+, Binge...so ACORN is just rubbish. Pity it holdss POIROT and other English TV which I like.

BG    •   140 days ago  # + 0 -
App does not keep track of track of where I was when I have to stop a program.. I have to fast forward To where I was.

Also, I can't load many programs.It's very frustrating and I pay yearly

Bb    •   140 days ago  # + 0 -
Closed caption not working. Say’s it’s working but it’s not.

Jm    •   144 days ago  # + 0 -
Keep getting player error on all shows

Guest    •   156 days ago  # + 0 -
★ ★ ★ ☆ ☆
Glitchy, freezing up. Stopping. Kicking me out of show. This is a free trial. Not impressed. I stream everything. Never had these issues

Guest    •   167 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Shows frequently fail to stream especially Murdock
H Mysteries and 800 Words. Just platitudes from customer service no solutions. Hoping they get bought by Britbox which runs 100%

J Mc    •   172 days ago  # + 0 -
Logs out of Acorn at the end of each episode of The Gulf

L. Rosario    •   174 days ago  # + 0 -
It says too many people are signed on but I do not share my subscription.....we paid for the full year.

Hinsonmarcia@yahoo.com    •   177 days ago  # + 0 -
App will not open on my Roku tv. Get a black screen