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What to do if the site BENEFITS.IDES.ILLINOIS.GOV is unavailable?

If BENEFITS.IDES.ILLINOIS.GOV works, but you cannot access the site or its individual page, try one of the possible solutions:

Browser cache.
To delete the cache and get the current version of the page, refresh the page in the browser using the key combination Ctrl + F5.

Access to the site is blocked.
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Antivirus and firewall. Check that anti-virus programs (McAfee, Kaspersky Antivirus or an analogue) or a firewall installed on your computer do not block access to BENEFITS.IDES.ILLINOIS.GOV.

DNS cache.
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Alternative DNS: OpenDNS or Google Public DNS.

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Hope      123 days ago  # 24 Jan 2022
I'm trying to login and get my 1099G for 2021. I can't get the website to load.

Tracey Crumble      194 days ago  # 15 November 2021
I have been called back but the line doesn’t connect. Is there a phone line issue

Erica      222 days ago  # 18 October 2021
IL login doesn’t open up IDES app. I have been trying since last Thursday. Still waiting for a call back days later.

Guest      267 days ago  # 3 September 2021
Can not login

Mike      273 days ago  # 28 August 2021
Why am I not able to certify for benefits this week. Been trying since Wednesday. Let’s me sign in and that’s it. Now I can’t pay my mortgage

S      292 days ago  #
website won't allow certification