Carnival.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: carnival.com

Carnival cruise deals and cruise packages to the most popular destinations. Find great deals and specials on Caribbean, The Bahamas, Alaska, and Mexico cruises.

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 Carnival.com status: POSSIBLE OUTAGE  Why?

Carnival.com problems for the last 24 hours

City Reports
Washington, District of Columbia 9
Dallas, Texas 3
San Ramon, California 2
Perm, Perm Krai 1
Houston, Texas 1
Leominster, Massachusetts 1
Birmingham, Alabama 1
Carlsbad, California 1
Clarksville, Tennessee 1
Abilene, Kansas 1
Reports also come from these locations:
Tifton, Georgia; Hattiesburg, Mississippi; Dewey, Oklahoma; Dayton, Ohio; Lakeland, Florida; Lawrenceburg, Indiana; Taylor, Michigan.


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Most reported problems

WEBSITE
62%
 
LOG-IN
37%
 


Forum & Comments

Tips? Frustrations? Share them with other site visitors:

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on carnival.com. In this case, use the links below:

http://carnival.com    https://carnival.com    http://www.carnival.com    https://www.carnival.com


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Connie    •   17 days ago  # 1 April 2024 + 0 -

When I open shore excursions for my upcoming 4/27 cruise on the Mardi Gras, each day is listed only as Port Canaveral.
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Sheila    •   45 days ago  # 4 March 2024 + 0 -

Page error message when I try to search carnival.help.au
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Just A Girl    •   63 days ago  # 16 Feb 2024 + 0 -

Website keeps showing Mobile, AL as every port on itinerary.
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Susie    •   70 days ago  # 8 Feb 2024 + 0 -

Error contacting uplift. I can't process my payment via uplift. Keeps telling me session expired try again. Does not work.
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Guest    •   74 days ago  # 5 Feb 2024 + 0 -
★ ☆ ☆ ☆ ☆

Trying to book across but just keep getting an error
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Chris    •   81 days ago  # + 1 -
Cannot log in

Cannot log in First would just loop back to login then started saying invalid credentials
Updates password and now back to the looping thing
Frustrated
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kt    •   81 days ago  # + 2 -

when you try to login it brings you back to the login screen. can't manage bookings or anything.
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Christy    •   105 days ago  # + 1 -

Keeps saying my credentials are invalid. Plus wouldn't let me book last night
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John    •   107 days ago  # + 0 -

Manage my booking section is not working on their carnival website. Will not let me complete my online check in.
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Michael    •   108 days ago  # + 6 -

Carnival website is really buggy right now
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Susan Anthony    •   123 days ago  # + -1 -
Credit Rebuild

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April Mullins    •   124 days ago  # + 2 -
Where is my reservation and why won’t it pull up

My reservation has disappeared and keeps saying internal error. Can’t log back in, can’t find my booking on carnival.com and smart hub app will do nothing for me at all.
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Tim    •   124 days ago  # + 6 -

Cant login, tried the "forgot my password" and got "internal server error"
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Amanda    •   124 days ago  # + 5 -

Can’t login
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Rich    •   124 days ago  # + 7 -

Can't login. Says VIFP is incorrect
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Hol    •   124 days ago  # + 9 -

Can't retrieve my booking
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WT    •   124 days ago  # + 12 -

Unable to access booking on app or website - invalid input, information goes not match.
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Guest    •   199 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Can't ever login
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Jess    •   236 days ago  # + 0 -
Excursions

Can’t find over half the excursions that’s offered for my cruise that’s booked in May on the website, only 17 are listed. Why aren’t the others listed anymore?
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Guest    •   248 days ago  # + 0 -
★ ★ ☆ ☆ ☆

More times than not, the website won't open pages once options are selected to search for a cruise. It will only go to a blank pag. I want to book a cruise but can't because of site not working properly and what happens when you are booked and can't get site topen to make payments or print out docs? I may have to go Royal Caribbean if this doesn't get fixed. I use Google Chrome
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Lavone Cockrell    •   277 days ago  # + 0 -
Internal Server Error

I've tried to login to manage my booking and I keep getting an internal server error. It's been like this for two days after I upgraded my cruise. I need someone to tell me what's going on.
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Krish    •   323 days ago  # + 3 -

cant find my booking. internal server error
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DALAS    •   325 days ago  # + 0 -

WEB SITE SUCKS WILL SHOP OTHER LINES
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Windy    •   334 days ago  # + 3 -

Unable to access my account
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D Starr    •   398 days ago  # + 5 -

Will not let me add flights - says server error
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E Smith    •   408 days ago  # + 2 -

I have tried to print my boarding pass, but it will not let me.
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Bianca Saf    •   408 days ago  # + 1 -

Tried to check my booking it is not showing and I can barely log in it lets me every other time
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Angela NJ    •   408 days ago  # + 1 -

finally let me log in, but none of my booked cruises are showing...
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Shelly    •   408 days ago  # + 1 -

I am not able to log in to check my booking.
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Kwajaline    •   408 days ago  # + 2 -
Booking not accessible

I'm unable to access my booking on the carnival hub & carnival website. It's saying the credentials I've entered doesn't match and I know I've entered them correctly.
The app was working this morning, but now I can't do anything.
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Jana    •   408 days ago  # + 3 -

Says that my sign in isn't correct. When I know it is.
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Mizti    •   408 days ago  # + 0 -

Internal Server Error. Credentials Don't Match Error.
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Zack    •   408 days ago  # + 4 -

Trying to finish my booking and it says my credentials don’t match, gives me oh…uh,oops message
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Guest    •   408 days ago  # + -1 -
★ ★ ★ ★ ☆

Easy and convenient
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Anastasia Salanoa    •   408 days ago  # + 10 -

Website says my and my family members (different accounts) credentials don't match when trying to sign in.
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Christy    •   408 days ago  # + 10 -

It says I have no booking. Can’t do anything
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L    •   417 days ago  # + 3 -
Loading

After adding travel documents still loading
Using kindle so no option to refresh . Been at least 45 minutes.. Florida user .
Anyone else having this problem?
Thanks
L
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Robert    •   423 days ago  # + 4 -
booking not accessible

unable to access any booking today i WAS JUST ON 2 DAYS AGO NO PROBLEM
No access to my booking or any one in our party as of 1pm 2/20/2023 est
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Susan    •   446 days ago  # + -1 -

Getting the oops we are down message trying to log in. Trying to do online check-in
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Holz    •   446 days ago  # + 0 -
Login error message- iPhone

Keep getting ‘oops we are down’ towel animal when I try to login . However my daughters is working for her. I’m on phone. She’s on computer.
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User    •   517 days ago  # + 2 -

Internal Server Error creating account
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Kyle    •   524 days ago  # + 0 -

I get the error We're sorry but the credentials entered do not match. but it is correct, i use a passord manager
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Brenda Moore    •   563 days ago  # + 1 -

Internal server error
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Martha    •   563 days ago  # + 0 -

Internal Server Error - Oct. 3, 2022 @3:19pm PST.
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Jasmine    •   563 days ago  # + 1 -

Internal Server Error At6:17 located in MD
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Meagan    •   563 days ago  # + 0 -

Can't log in.
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Ashley    •   563 days ago  # + 0 -

I need to secure my reservation and I can’t due to “internal server error”
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Elizabeth    •   563 days ago  # + 1 -

I can not log into my account. It keeps saying
"Internal Server Error"
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Tiffany    •   563 days ago  # + 0 -

Can't log in. Keep getting the following error message "Internal Server Error"
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Jared Howard    •   563 days ago  # + 0 -

I can’t print my documents or login
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angel    •   563 days ago  # + 0 -

I cannot log into my account to print my boarding documents. I have been trying for several hours
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Guest    •   563 days ago  # + 0 -
★ ★ ★ ☆ ☆

After covid the website is hit or miss
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Mel    •   603 days ago  # + 0 -

I can log in BUT ALL MY PAID FOR SCHEDULED CRUISES (3) ARE GONE.
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Angie    •   620 days ago  # + 0 -

Can access general website but can't log in to my account
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Josh    •   620 days ago  # + 0 -

Can't access any of my information
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Andrew    •   630 days ago  # + 0 -

Can't log in today
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Millie    •   726 days ago  # + 0 -

Website having issues. AGAIN. I can log into my account...but everything I click on directs me to the Booking # entry page and when I enter my booking#/name and submit....nothing. I can't make my final payment.
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Vanessa    •   726 days ago  # + 0 -

Having the same problem the website can’t find my booking, was supposed to register today but keep getting error. Called carnival and they see it on their end so it’s not an internal problem.
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hannah    •   726 days ago  # + 0 -

wont even let me log in, keep redirecting & wont submit my booking #...
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Kelsey    •   726 days ago  # + 0 -

I'm having the same problem if missing cruises. All future ones and the boat I'm about to board gone. Fun times.
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KATHERINE    •   726 days ago  # + 0 -

All of my future cruises are missing. When I add my booking number back; it just keeps going back to the page to add another booking... Why are all of booked cruises missing???
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Dan    •   728 days ago  # + -1 -

Trying to create an account. Once I submit my profile info it says there's an "Internal Server Error". Tried on two different computers and two different browsers.
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Kate    •   742 days ago  # + 0 -

Can sometimes log in, but then it doesn't list the cruise I am already booked for. Can't add excursions.
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Michelle    •   742 days ago  # + 0 -

It let me purchase the cruise. It won't let me purchase the cheers package or internet package.
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Julie    •   742 days ago  # + 0 -

Can't log in
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Konan    •   742 days ago  # + 0 -

Won't let me go to the check-in page
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Harp    •   742 days ago  # + 0 -

also not able to login. site down
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Rick    •   742 days ago  # + 0 -

Can't log in
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Akemi    •   747 days ago  # + 0 -

Site crashing
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Loren    •   749 days ago  # + 0 -

Website is slow and hard to work with
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vf    •   767 days ago  # + 0 -

can't check in
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Guest    •   843 days ago  # + 0 -
★ ★ ★ ☆ ☆

Just disappointed have you call your travel agent they are never there to answer phone. Then always getting a message to say phone lines are down. Can't every reach anyone very upsetting.
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Y    •   919 days ago  # + 0 -

Can’t login to account on website
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Lisa    •   919 days ago  # + 0 -

Can’t get through via phone, on hold and switches to “ayuda test services” then disconnects me every time, need to know why my cruise was changed from eastern Caribbean on 12/14/21 to western Caribbean on carnival Glory (per my account page) and no communication from Carnival about it.
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Guest    •   920 days ago  # + 0 -

Can’t login or manage cruise. Must have sent mass email to all cruisers
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Guest    •   986 days ago  # + 0 -

Can't log in
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nope    •   1014 days ago  # + 0 -

log in is down
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