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Website: mweb.co.zaFind affordable Fibre, LTE, and ADSL internet packages and more deals at MWEB, or call us today 087 700 5000! Get online with MWEB.
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Admin
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comment pinned
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Possibly, redirect from different versions is configured incorrectly on mweb.co.za. In this case, use the links below:
http://mweb.co.za
https://mweb.co.za
http://www.mweb.co.za
https://www.mweb.co.za
Guest
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71 days ago
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21 July 2023
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No customer service and you lie with your expensive fibre speeds
Mweb is kak
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75 days ago
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16 July 2023
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Paying for a 400Mbps line only getting 180-220Mbps speed, ever tried this at 3:00am still the same result.
Guest
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90 days ago
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1 July 2023
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Cause i pay for a 1 gig line logged multiple queries cause I'm only getting 40mb and you just close the query.
Guest
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142 days ago
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10 May 2023
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Useless. Keeps on going down and no help from the highly incompetent customer care ( ironic)
Expensive amd and low speeds.
Will be canceling
Guest
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177 days ago
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I suspect there is only one technical support person. I have successfully logged a query after my FOURTH attempt. Then I also try to phone 5 times. Everytime I start at number 40+ in the queue. After 10 minutes I did not move ONE position down. This is absolutely unacceptable. I also do not trust the app at all. In today's day and age...we should be able to work from home and if we call for help...the assistance should be better. What us the SLA to resolve queries?
I think by the time this is read....hopefully I am with a new supplier
HTW
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226 days ago
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No Mweb email
Outlook Mweb emails not working - pop-up box popping up every 2s asking for username and password confirmation. No mail going out or coming in and I am "caller number 51" in the queue to call centre!!!
Quinton Gerard Velan
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232 days ago
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Fibre is down. Contacted zoom. They said mweb is doing a switch to another program. And mweb is not taking calls.
C
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237 days ago
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I have not been able to log in to my mweb email account. Anyone else experiencing this problem.
Guest
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247 days ago
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I am a new customer and my setup is not working. I have logged queries but no feedback. Tried to call but the numbers are not working