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Find affordable Fibre, LTE, and ADSL internet packages and more deals at MWEB, or call us today 087 700 5000! Get online with MWEB.

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Is down today September, 2023?

Find out if is working normally or is there a problem today status: NO ISSUES  18 comments problems for the last 24 hours not working?

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Guest      71 days ago  # 21 July 2023 + 0 -

No customer service and you lie with your expensive fibre speeds

Mweb is kak      75 days ago  # 16 July 2023 + 0 -
Paying for a 400Mbps line only getting 180-220Mbps speed, ever tried this at 3:00am still the same result.

Guest      90 days ago  # 1 July 2023 + 0 -

Cause i pay for a 1 gig line logged multiple queries cause I'm only getting 40mb and you just close the query.

Guest      142 days ago  # 10 May 2023 + 0 -

Useless. Keeps on going down and no help from the highly incompetent customer care ( ironic)
Expensive amd and low speeds.
Will be canceling

Guest      151 days ago  # 1 May 2023 + 0 -

Can't check for signal if I don't have signal

Guest      151 days ago  # + 0 -

We Never have signal

Guest      177 days ago  # + 0 -

I suspect there is only one technical support person. I have successfully logged a query after my FOURTH attempt. Then I also try to phone 5 times. Everytime I start at number 40+ in the queue. After 10 minutes I did not move ONE position down. This is absolutely unacceptable. I also do not trust the app at all. In today's day and age...we should be able to work from home and if we call for help...the assistance should be better. What us the SLA to resolve queries?
I think by the time this is read....hopefully I am with a new supplier

Guest      181 days ago  # + 0 -

Lte is more off than on????????????

HTW      226 days ago  # + 0 -
No Mweb email
Outlook Mweb emails not working - pop-up box popping up every 2s asking for username and password confirmation. No mail going out or coming in and I am "caller number 51" in the queue to call centre!!!

Guest      230 days ago  # + 0 -

No upload, no download, no one answering calls.

Quinton Gerard Velan      232 days ago  # + 0 -
Fibre is down. Contacted zoom. They said mweb is doing a switch to another program. And mweb is not taking calls.

KC      232 days ago  # + 0 -
Cannot login to email since 04:00 today (10th Feb 2023)

Lyn      232 days ago  # + 2 -
I can't log into my mweb email

C      237 days ago  # + 1 -
I have not been able to log in to my mweb email account. Anyone else experiencing this problem.

Cheryl bassonia      241 days ago  # + 0 -
I have no connection since yesterday. Bassonia

Guest      247 days ago  # + 0 -

I am a new customer and my setup is not working. I have logged queries but no feedback. Tried to call but the numbers are not working

Guest      323 days ago  # + 0 -

no internet connection for 5 days, - Lambton, Germiston. No explanation was given. Poor service

Guest      347 days ago  # + 0 -

Fjbre internet connection up and down for the past week