Questdiagnostics.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: questdiagnostics.com

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 Questdiagnostics.com status: NO ISSUES  30 comments

Questdiagnostics.com problems for the last 24 hours


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Most reported problems

LOG-IN
70%
 
WEBSITE
30%
 


Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on questdiagnostics.com. In this case, use the links below:

http://questdiagnostics.com    https://questdiagnostics.com    http://www.questdiagnostics.com    https://www.questdiagnostics.com


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Gail    •   150 days ago  # 26 November 2023 + 0 -

Can't enter info on website
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Sally    •   276 days ago  # 23 July 2023 + 0 -

Quest website still not available
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Guest    •   276 days ago  # 23 July 2023 + 0 -
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Website issues. Again
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Hogs Head    •   338 days ago  # 21 May 2023 + 5 -

How long does this take for Maintenace ??
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Mp    •   339 days ago  # 21 May 2023 + 5 -

I have extremely important test results that are coming at any time.. how long is maintenance?!
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Guest    •   339 days ago  # + 1 -
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Their server maintenence problems are an ongoing issue. Medical test results can be critical.
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Michael Kalman    •   366 days ago  # + 0 -

Says under maintenance and wait 3-4 days. It's been 4 days and still nothing
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Anonymous    •   368 days ago  # + -2 -
Comment is hidden.

Guest    •   380 days ago  # + 0 -

Will not go through verify, so cannot see results of tests.
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Guest    •   444 days ago  # + 0 -
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I can't log in.
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Pratt    •   479 days ago  # + 0 -

Keeps telling me "something went wrong. Please try again" Can't access results.
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Guest    •   489 days ago  # + 0 -
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Can’t log in
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Ella    •   509 days ago  # + 1 -

Site is DOWN can't log in for results ????
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Patty G    •   510 days ago  # + 0 -

Cannot log in for test results. Server time out message or crash each time
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Guest    •   510 days ago  # + 0 -
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Site won't respond. We are trying from two different broadband networks.
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+ or -? I may never know    •   620 days ago  # + 0 -

Cannot get results for a simple Covid test Customer service was rude and yelled at me. Then sent an encrypted email that will not download the pdfs.
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Guest    •   620 days ago  # + 0 -
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App doesn’t work. Test results are pending and then nonexistent. When I called customer service the first woman yelled at me and then sent a encrypted email that doesn’t download pdfs even after entering the required info in the link. They are making a simple test result for Covid impossible to obtain
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Cookie    •   647 days ago  # + 0 -

Was able to schedule PCR test appointment for husband. Returned immediately to schedule mine and got: "MyQuest™ will be unavailable during regularly scheduled maintenance", with no estimate of when the appointment scheduler will be back up. At least I got my husband's scheduled and based on others' comments it seems a chronic problem so I'll keep trying.
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NYC    •   659 days ago  # + 0 -

Site gave text results in my portal then within a few day there are no records and the incompetent nurse practitioner that I had gave a totally different result than what was originally in the lab results.
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kim    •   681 days ago  # + 0 -

not taking appointments now!!! for how long ??
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Bryan    •   681 days ago  # + 0 -

The site is down for "maintenance". Okay, but what is the timeline? Is the a 2-minute or 2-day affair? Some basic information would be nice.
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CHRISTINE    •   847 days ago  # + 0 -

WHY CAN I NOT MAKE ANY APPOINTMENTS!!! THE APP AND THE WEBSITE IS NOT MOVING!!!
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Sally Van Stone    •   857 days ago  # + 0 -

Cannot log in to make an appointment. After I picked time, hit continue button and nothing happens
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Jane    •   883 days ago  # + 0 -

Mine Gets to the site then just keeps buffering…circle over and over
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Mom in Virginia    •   883 days ago  # + 0 -

3:48 p.m.
We are now back to the 504 Gateway time out. :(
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Mom in Virginia    •   883 days ago  # + 0 -

2:14 EST - Now login page generates this message:
"MyQuest™ will be unavailable during regularly scheduled maintenance
During these scheduled windows of time, we work on system maintenance and/or introduce new product improvements.

We apologize in advance for any disruption this may cause."
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Mom in Virginia    •   883 days ago  # + 0 -

Ditto on the login time out. Messaged Quest via Facebook and they replied:

"We apologize for any frustration or inconvenience this may have caused. Please know that our site is down at this time and our technical staff is working hard to correct this as soon as possible. We hope to have our applications up and running shortly. We greatly appreciate your patience and understanding." That was at 1:32 p.m. EST
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Ray Tando    •   883 days ago  # + 0 -

Can’t login
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Guest    •   929 days ago  # + 0 -

Can't log in from either computer or phone. Keep getting a "gateway timeout" message on both. Used three different browsers and tried without direct wifi connection. No joy.
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guest    •   953 days ago  # + 0 -

504 Gateway Time-out
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