Spirit.com Current Status

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Website: spirit.com

Spirit Airlines is the leading Ultra Low Cost Carrier in the United States, the Caribbean and Latin America. Spirit Airlines fly to 60+ destinations with 500+ daily flights with Ultra Low Fare.
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Spirit.com problems for the last 24 hours

City Reports
Washington, District of Columbia 2
Zurich 1
American Fork, Utah 1
Seattle, Washington 1
Singapore, North West 1
Jakarta 1

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Possibly, redirect from different versions is configured incorrectly on spirit.com. In this case, use the links below:

http://spirit.com    https://spirit.com    http://www.spirit.com    https://www.spirit.com


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Guest      6 days ago  # 13 April 2024 + 0 -

wonter search. Show large red banner preventing search when clicked
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Thomas Rice      23 days ago  # 27 March 2024 + 0 -

site won't even load now. Last week was refusing to log in, and showed it was in Spanish language mode.
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Matt      30 days ago  # 20 March 2024 + 0 -

Nothing seems to work on the site. keep getting stoped for a while. Now it won't take my ID and password either
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AK Jose      32 days ago  # 18 March 2024 + 0 -
Spirit website down?

I cant' login to Spirit website. Been trying all day. shows an error or if it doesn't it says incorrect password but then the reset doesn't work.
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Sandra Nicol      32 days ago  # 18 March 2024 + 2 -

I've tried for 3 days to book a flight on Spirit's website and it keeps saying there is an error and to try again. What's the problem?
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Jess      35 days ago  # + 0 -

Spirit airlines website is down. Not working on my mobile
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Allie      43 days ago  # + 0 -

The online site is not working for Spirit Airlines. Louisville, KY here!
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Alex      53 days ago  # + 1 -

Website down error message cannot access on this server
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JB      56 days ago  # + 1 -

Cannot get the app or the website to work for last two days.
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Andrea      59 days ago  # + 3 -

Unable to type any airlines in the webpage, it just shows a red box in the search engine. Able to see flights on Travelocity.
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Bob      69 days ago  # + 0 -

Not Showing any available flight dates when searching, but they are showing on Google flights
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Does It Matter      71 days ago  # + 0 -
Spirit App and Website down for days with no answer!

Spirit airlines app and website down. Will not let you log in on app or website using Apple products. It has been like this for days!! Accepts username and password but doesn't switch off the login screen or gives an error. All information is probably being gathered from a hacker. I don't get these companies ok with making their customers angry?? Customers will stop using them and then they will make excuses that it's our fault and need a bailout to collect our money anyways. Time is money anymore and people aren't going to put up with this to save a few dollars.
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Guest      97 days ago  # + 0 -

Poorest website EVER. It does some stupid check and won't give access. They need to get this fixed
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Chris      97 days ago  # + 2 -

Keep getting error when trying to check in for flight.
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Guest      103 days ago  # + 2 -

App doesnt work, cant book flights
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Diane      112 days ago  # + 1 -
Ms

Cannot log in to Spirit.com. Says my User Id or password is wrong. It is not. Tried with both mine and my husbands. Same error. Also cannot bring up my booking number. Nothing happens when I enter it.
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Frustrated      115 days ago  # + 0 -
Can’t book a flight!

Have been trying to book a March flight for 5 days now. After filling in all the information, entering credit card, etc. , when I click the very last entry to pay, the site gives me an “I’m sorry, but we have a glitch” or something like that and redirects me to the home page. My daughter in law tries for days to book a flight for a different destination in November and finally gave up and changed airlines
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Guest      135 days ago  # + 1 -

Access denied
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Zeke      141 days ago  # + 0 -

Spirit Airlines website does not respond after I enter my last name and confirmation #. This is true even when I try on their phone app.
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Julie      142 days ago  # + 1 -

Have been trying all day for flight tomorrow. Not working. Guess check in at airport & print boarding pass?
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Name      142 days ago  # + 0 -

errors on website and app trying to check in to flight. No luck.
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Rob      142 days ago  # + 0 -

Can't log in to check into my flight tomorrow. Have tried on app and website. No luck.
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Oto      142 days ago  # + 1 -

Error
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Ron F      142 days ago  # + 0 -

Can't log into the app or website!
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Sharon      142 days ago  # + 0 -

Website is not working
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Kash      148 days ago  # + 4 -
Not working

Access Denied

Error
You don't have permission to access "http://www.spirit.com/" on this server.
Reference #18.3dbc7768.1700749263.2012bea9
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Guest      154 days ago  # + 0 -

The website hasn't worked for days on end.
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Brad      155 days ago  # + 0 -
Website Always Buggy

An error has occurred. Please try your request again. If the error persists, chat with us for additional assistance. Always. All browsers. Awful.
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M. Wang      160 days ago  # + 0 -

cannot login
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Guest      163 days ago  # + 0 -

Can’t modify my flight online after you changed it. Two hour wait for a text!
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Abw      167 days ago  # + 0 -

Cannot purchase points. Repeated message saying info is wrong, but it is correct.
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Guest      167 days ago  # + 0 -

Trying to purchase points but the system repeatedly says that my information is not correct when it is.
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Cris      181 days ago  # + 0 -
CM

Tried to log in at Spirit Airlines and change/update my pw according to instructions (because I have forgotten my password) but when I use the temporary pw (copied & pasted) it still says pw or email is incorrect. My email address is correct and when I tried to establish a new account it says that one already exists. Tried chat - received an email telling me that I will get a response within 30 days!! Enough already. I am not comfortable flying an airline that has such inadequate tech.
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Guest      198 days ago  # + 0 -

The buttons don't work.
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Guest      204 days ago  # + 0 -

They won't let you view available flights.
You have to pick a date and destination only to be told sorry no available flights.
Then you have to go through this countless times only to be told..sorry!
They only offer flights to Orlando actually
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Guest      229 days ago  # + 0 -

Website is broken
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Guest      232 days ago  # + 0 -

Trying to book put in my flight dates get error message never got as far as payment info
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Ed Nazario      234 days ago  # + 0 -

Site down, access denied message popping up while trying to log in.
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Frustrated      263 days ago  # + 1 -

Using the app - flight choice, seat selection, bag selection all fine but get an error message on the “review details” page. Ugh!
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Guest      267 days ago  # + 0 -

Can't book a flight because the page won't respond.
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Lori      269 days ago  # + 1 -
Worst customer service ever

I keep trying to book online and keep getting error message. I called customer service (I use that term lightly, as they have zero customer service) and they could not help and could not tell me why the tech problems on the site. Said they would transfer my call and all I got was the survey and a hangup. I called 14 times and was only able to get through twice. I can't believe I'm going to have to drive to the airport just to book my flights. Spirit is the absolute worst in customer service.
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I hate SPIRIT      285 days ago  # + 0 -

Having the same problem as Hilary below, little circle just spins. So stupid!!!
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Hilary      287 days ago  # + 2 -
Trying to book a flight

I tried yesterday and today to book LGA RT to DTW. Both days, I get to the booking page, logged in, and the little arrow just spins and spins. Guess I'll pay up for Delta if this isn't resolved. Tried in Chrome and Safari. Frustrating!
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Hannahpsalmist      291 days ago  # + 0 -

Two weeks....I still can't book à flight ! I'm in Hati and à phone call is difficult....so frustrating!
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Guest      296 days ago  # + 0 -

Last 2 weeks unable to book -- an error has occurred.
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Fred Freedly      299 days ago  # + 1 -
Website error

Have been trying to book a flight for the past week; keep getting An Error Has Occurred on the website. Are you sure this is working as intended?
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Leta L.      301 days ago  # + 2 -
Can't login and access my reservation info.

Tried several times to log in and the website keeps saying it doesn't recognize my email address. The chat agent says "this is normal"??? Has anyone been able to cancel their reservation, with a refund, because of website issues?
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Thomas G.      303 days ago  # + 0 -
Access denied on Spirit.com from Germany ?

ACCESS DENIED to Spirit.com from Germany ! Do they geo blocking ?
Made the mistake to book a flight in octobre 23 via booking.com, but can not access anything on their sebsite. What ?????
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Guest 2      323 days ago  # + 0 -

Computer issues again causing delays on June 1
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Guest      323 days ago  # + 1 -

they f***ing suck
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Guest      323 days ago  # + 1 -

Flight delayed two hours so far due to system outage….
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Erich Henson      323 days ago  # + 1 -

Two hours delayed for our flight out of Kansas City. Gate attendant says the system is down….
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Guest      340 days ago  # + 0 -

@ out of 3 times booking the app/website do not work.
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Gene      362 days ago  # + 1 -
Guest

So after 35 minutes a rep answered and I told her I was unable to book online due to receiving an error message 6 times and then on hold waiting for a rep. for 35 minutes. I asked her if spiiit management was aware of this issue and all of a sudden I was put on hold with no response from the rep! I wonder if these comments make there way to Spirit? They are the worst!!!
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Gene      362 days ago  # + 1 -
Guest

This is absolutely horrible, getting the same error 6 times today. Now on hold for 30 minutes trying to book a flight. Cheap fares but worst website and customer service.
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Guest      373 days ago  # + 0 -

Spirit website giving error messages since Friday its Tuesday I was able to book Friday but nothing since
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Nachman Levine      400 days ago  # + 1 -
""An error has occurred. Please try again. If the error persists, please call our reservations depar

An error has occurred. Please try again. If the error persists, please call our reservations department at 855-728-3555 .

Huh? I'd like to book a flight!
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Guest      402 days ago  # + 0 -

can't check in or login
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Guest      417 days ago  # + 0 -

Can't book a flight on their website
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Guest      428 days ago  # + 0 -

not working
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Guest      440 days ago  # + 0 -

Cannot login
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Frustrated consumer      444 days ago  # + 0 -
Worst website; seems like a deliberate scam.

Website errors all of the time. Had to phone them and I couldn't understand the person's accent, then the call was dropped. Called them again and the number did not exist. Called 3rd time and finally got through. Told I had to go to website for the lesser price to pay checked bag but website doesn't work so had to pay $57 to check a bag. I asked how I'll be able to check in when it's time and told the website will work then. How do they know?
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Guest      448 days ago  # + 0 -

1 star is too many
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Guest      449 days ago  # + 0 -

website down AGAIN!!!!!!!!!!!!!!!!!
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Guest      450 days ago  # + 0 -

website NEVER works, must not want any business
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Spirit User      459 days ago  # + -1 -
PLEASE UDPATE WEBSITE

Website needs to be updated. TSA extended the Real ID deadline to May 2025. Website and customer service is saying it's May 3, 2023. NOT SO. UPDATE WEBSITE.
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Guest      466 days ago  # + 0 -

The chat has you waiting forever then when you connect with someone they inform you to write it in an email.
When speaking to someone you get a different version of something. It is really frustrating. I will NEVER use their services again.
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Chris      471 days ago  # + 9 -

website and app are not working. I can't check in for my flight with confirmation code
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SMB      477 days ago  # + 1 -
Can't check in on app or site

I can't check in online or on the app. I get an error message when On the website, I get an error message when I type in my information. On the app, I get nothing. It pretends to load for a few seconds and then erases everything I typed and takes me back to the same screen. I don't know if it's the site or because they rebooked me after canceling my flight yesterday. After two canceled flights from Southwest and my connecting flight canceled on Spirit, I feel like banging my head against the wall
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Mimi      487 days ago  # + 2 -

Cannot buy points. I get an error saying my login info is incorrect but it’s not. Customer service was less than helpful.
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Angelika Vendrell      488 days ago  # + 0 -

Can't get on the App and the website has an error message.
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Heather      490 days ago  # + 0 -
App not working; website slow

Got a message to update app. Tried to no avail. Website did not recognize my confirmation code for a trip on tomorrow. Could not check in. Tried for at least 30 minutes in both app and website. Full flight. Spirit Airlines is hoping for a volunteer to cancel their flight.
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Jerry      493 days ago  # + 1 -

Can't acces my trips. Never received my points. It seems like my free spirit account it's working idk.
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Guest      498 days ago  # + 1 -

The website and app are operating, but once I reach the payment (and last) section, got the same error warning. The support center is aware of the problem but keeps encouraging users to try while waste hours waiting for assistance.
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Michelle Berkey      516 days ago  # + 1 -
Unable to view boarding pass

I am unable to view my boarding pass in the app and the website triggers an error code when I tried to print pass. Customer service was a joke.
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Guest      527 days ago  # + 0 -

Cannot seem to purchase tickets in spirit.com. It fails at the last stage when you try to pay for it
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Deba      544 days ago  # + 0 -

After looking at all of these same issues, has anyone solved this? It's been over a week!!
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Daisy      550 days ago  # + 0 -

i cannot log in to my account. Is there something wrong. It has been two days
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Oscar      552 days ago  # + 0 -

Getting this error from several platforms, completely unexplained
We´re sorry but an error occured and your booking did not process. You will not be charged.
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Julissa      553 days ago  # + 0 -

Logged me & my husband out of our apps. We can not check in to our flight for tomorrow morning.
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Michelle      567 days ago  # + 0 -

Error won’t let you book
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M      567 days ago  # + 0 -

Error changing flight
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Josh      568 days ago  # + 0 -

Error booking a flight. Every time I click to agree and book, a "SORRY" message pops up, and then it redirects me back to the homepage. I tried at least a couple of times, nothing works.
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DLHS      569 days ago  # + 0 -

I could not remember the last time I was successfully able to book a trip online on Spirit website on Chrome, Safari or on their mobile app. The worse is when you call their agents they have no clue about the points you have via Free Spirit program and they cannot help you. The most frustrating part is their service staff is very rude, unprofessional and most often have to send your issue to the next level up for help. Why won't they just let us help ourselves and not have to deal with their rude staff over phones and gates?
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Guest      572 days ago  # + 0 -

not available from eu
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Kim      573 days ago  # + 0 -

Can not book a flight ???
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Ben      575 days ago  # + 0 -

not able to buy tickets!!!! what is going on?
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Not a happy customer      578 days ago  # + 0 -

not able to buy tickets on website -NJ
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Michelle      583 days ago  # + 0 -

an error occured your booking was not processed. You will not be charged. Error received after trying to book a flight multiple times with different cards
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Guest      585 days ago  # + 0 -

This awful website doesnt work. I registered a booking and today it doesnt appear and I'm trying to buy the checked bags and it doesn't let me pay. Everything goes ok until the las button and I've been trying in different hours. I still can't do it.
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Guest      587 days ago  # + 0 -

Tried to book a flight three times today. Each time, I reach the final booking button, and it gives me an error message. This has happened to me on Spirit's website five or so times over the past 8 years. Worst website in history.
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YR      593 days ago  # + 0 -

"An error has occurred. Please try again. If the error persists, please call our reservations department at 855-728-3555. Feel free to leave any comments regarding your website experience using the feedback button on your right hand side."
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Mark D.      602 days ago  # + 0 -

Booking failed. Attempted many times to book important flights during the week of 08/22/22-08/25/22 with multiple cards not processing with money available in my account. Beyond frustrated is the system down????
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N      603 days ago  # + 1 -

cant login in on the app or the website
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J      603 days ago  # + 0 -

Unable to login in on the app or the website
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Alex      603 days ago  # + 4 -

Website: "An error has occurred. Please try again. If the error persists, please call our reservations department at 855-728-3555. Feel free to leave any comments regarding your website experience using the feedback button on your right hand side."
App: "Sorry. We cannot find your trip. Please contact customer support."
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Shawn      603 days ago  # + 1 -

On the App... under Find My Trip, I receive the error:
"Sorry. We cannot find your trip. Please contact customer support."
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Shawn      603 days ago  # + 0 -

Error while trying to Check-in / Login In / Navigate the Website
"An error has occurred. Please try again. If the error persists, please call our reservations department at 855-728-3555. Feel free to leave any comments regarding your website experience using the feedback button on your right hand side."
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Dorian      604 days ago  # + 0 -

Error while trying to make reservation:

"An error has occurred. Please try again. If the error persists, please call our reservations department at 855-728-3555. Feel free to leave any comments regarding your website experience using the feedback button on your right hand side."

Resource is not found : https://www.spirit.com/api/nk-passenger/api/passengers
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Guest      614 days ago  # + 0 -

Absolutely every time I go to the website via 2 different mobile phones, both through the App and website, plus via a desktop, there's always an issue with logging in, paying, or checking in. This has happened during the year of membership on many occasions and different months. I've even resorted with booking via different airlines even though it would've been cheaper with my Spirit membership. What a joke. Do they actually want customers and bookings?....maybe not...?
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Kent      623 days ago  # + 0 -

This is what I receive:
Access Denied
You don't have permission to access "http://www.spirit.com/" on this server.
Reference #18.3eef19b8.1659709573.1098b77
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ARIANNA KASSIM      623 days ago  # + 0 -

Hey hey! It is 938 pm central time, I've been attempting to book a vacation since 4 pm. I've been on 5 different calls to 5 different numbers; I've been on chat and chat with a live rep all to no avail thusfar. When I click on continue to check out the system takes me to the home page instead.
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Robin      632 days ago  # + 0 -

7/26/2022 9:38PM EST Error message

Access Denied
You don't have permission to access "http://www.spirit.com/" on this server.
Reference #18.e48a7868.1658885835.33a94d4c
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Jeff      637 days ago  # + 0 -

Error messages all day July 21, 2022 trying to book flight/pay flight/log in rewards account/ even just search for flight , using all of 1)brand new Android phone in 2 different browsers, 2) high-end primary Android phone 4 years old in browser, and 3)Mac desktop computer using all of payment methods 1) credir cards number direct, 2) Google Pay stored CC, and 3) PayPal. HOURS WASTED on phone, Spirit reps give conflicting, unhelpful info...
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Sharon      642 days ago  # + 0 -

Error message everything I try to pay for flight the last two days. Beyond frustrated.
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Guest      643 days ago  # + 0 -

They suck!
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Veronica      646 days ago  # + 0 -

I was unable to complete a booking I get error message as well.
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Jason A.      648 days ago  # + 0 -

Been trying to book a flight and once I get to the section after passenger details, I get the same error, OOPS. There was an error, please try again...." Seems like this a problem that they just aren't interested in fixing. No wonder they are trying to sell out.
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Jason.C      672 days ago  # + 0 -

Unable to complete a booking for the pass 24hours. Keep getting ,"an error has occurred, you're booking wasn't completed and your card wouldn't be charged".. Anyone else has this problem?
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bryan      673 days ago  # + 0 -

Access Denied
You don't have permission to access "http://www.spirit.com/" on this server.
Reference #18.1ff01602.1655388685.2119a505
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CLWN      674 days ago  # + 0 -

I've been getting an "ERROR" banner at the top of my screen since 6/6/22. A lady I talked to in customer service said to try another browser. I said I was using Chrome (which is usually any company's preferred browser). I kid you not, she suggested I use Microsoft Edge. Well, I stooped to a new level and tried it with Microsoft Edge, and got the same ERROR. If I didn't have a credit to use with Spirit, I wouldn't be trying this hard!!!
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JBHS      679 days ago  # + 0 -

been trying for three days to confirm a flight change they made. cant do anything . same as everyone else. ERROR in red at top of page
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Guest      679 days ago  # + 0 -

f*** em cant even put togwther a functioning website.
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LW      681 days ago  # + 0 -

ERROR message in big red at top of page for all booking attempts on spirit page days !
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Ahhuu      683 days ago  # + 0 -

Typical.
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..      683 days ago  # + 0 -

Cant check into flight
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CK      683 days ago  # + 0 -

Error messages trying to load My trip details on both the app on mobile phone network and website via PC on home wifi network.
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Paul      683 days ago  # + 0 -

ERROR message in big red at top of page for all booking attempts on spirit page.
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liz      712 days ago  # + 0 -

ERROR message in big red at top of page for all booking attempts on spirit page.
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Guest      714 days ago  # + 0 -

Support is downright useless and will just leave you in the waiting queue.
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-_-      714 days ago  # + 0 -

wE kNoW yOUre bUsy tHatS wHy wE'Re dOinG eVerYthiNG wE cAn tO coNNeCt yOU tO A sPIRIt rEpReSenTatiVe aS qUiCkly aS pOsSiBle tHank yoU fOr yOur paTiEnCe
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Mean-Spirted      714 days ago  # + 0 -

Beyond frustrated. Just trying to check in.........
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King      714 days ago  # + 0 -

Man. How can they not fixed this bullshit.
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Don      718 days ago  # + 0 -

Website and app are down
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Nicole      719 days ago  # + 0 -

Website and app are down. I can’t check in for flight tomorrow. Why’s is this always happening ??
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Guest      719 days ago  # + 0 -

Website and app just plain dont work
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J      719 days ago  # + 0 -

spirit's website is down and I can't check into my flight for tomorrow!
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Chad      719 days ago  # + 0 -

spirit's website has been down for 4 days. are they still in business?
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Germaine Bolton      720 days ago  # + 0 -

This is the worst. How can a site be down for this long. Not able to get on yesterday or today. Had to call to make reservation.
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Jess O      721 days ago  # + 0 -

So the website is down well over 24 hours since last time I tried to use it...even app isn't working right. But when I call customer service to change my flight I am expected to pay double the price shown online bcz customer service doesn't offer same pricing as online.....that's some b.s. Spirit should honor online pricing when it is THEIR problem customers can't use their website
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Mark B      722 days ago  # + 0 -

App down. Every time I use them.
Worst customer service on earth.
The airlines deserve every bad thing (other than 9/11) that has ever happened to them
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Guest      736 days ago  # + 0 -

Terrible, took 45 days for them to send email after reaching out to them.
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Crystal B.      750 days ago  # + 0 -

I can't get logged in on spirit.com to confirm and accept my flight changes ! Haven't been able to log on for 2 weeks.
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J Fox      753 days ago  # + 0 -

Tried three different credit cards to add better seats. Zero balances in all cards. Get an error message saying “oops something went wrong. Try again later”
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Guest      759 days ago  # + 0 -

Website is terrible. Last few days, unable to log into or go to my trips. There has been a red
and you errormessage.defaulterrormessage across top of website, that prevents you from doing anything on website.
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Guest      765 days ago  # + -1 -

Love spirit!
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D Rosen      778 days ago  # + 0 -

Both website and App not working. Cannot book and pay for a flight, Really?? You can't keep your networking up and running to take peoples money? Hope Frontier can help you.
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Felecia J      781 days ago  # + 0 -

Been trying to get checked in since yesterday. I had even tried a lot earlier to just verify information and did not have any luck. I have called the 800 number. The 1st agent was not helpful. The second agent was very accommodating.
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Blane      783 days ago  # + 0 -

can't check-in for boarding pass.. says the check-in time is closed even tho it's 24hrs away .. been like this for several hours now
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Guest      794 days ago  # + 0 -

Their website doesn't work; it says to book through a preferred partner, but the price is twice what Spirit said yesterday.
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Chuck      795 days ago  # + 0 -

Spirit's Nationwide computer system is down and they boarded our flight anyway! Now we sit hoping for an update in 30 minutes. Happy Valentine's Day!
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Guest      798 days ago  # + 0 -

website has issues, hold time ridiculous.
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Guest      799 days ago  # + 0 -

you get what you pay for
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Guest      808 days ago  # + 0 -

flight attendants are great. EVERYTHING ELSE SUCKS. website never works, cust service agents are just reading a script in some crappy overseas call center. THE WORST.
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Guest      816 days ago  # + 0 -

I purshase a round trip from MCO to Austin then last Vegas check my online pay for it online everything fine . Now try to check my bag today all I get it a ooops when I use the same credit card I Can’t check my bag . I think you guys did that on purpose so you can Jack up the price at the Airport
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Nick      819 days ago  # + 0 -

Useless website which throws up error messages and won't let me proceed so I booked with another airline
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Guest      832 days ago  # + 0 -

SO many error messages!
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V T      840 days ago  # + 0 -

My booking is confirmed but I cannot Check In either. I keep getting the pop-up: "An error has occurred. Please try again. If the error persists, please call our reservation department at 855-728-3555." and when I call them I got put on hold for 45 minutes only to hear they can't do anything about the error or the inability to Check In and I should just go to the airport and do it myself.
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Tb      868 days ago  # + 0 -

Still down
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JS      869 days ago  # + 0 -

Chatting with Spirit and they confirm website and app are down. 12/2/2021
Angel - Our technicians are currently working on it and we are hoping by the end of the day it will be okay.
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Lauren      869 days ago  # + 0 -

I just paid for a flight but the confirmation number doesn’t work. I cannot log in to find my flights but the transaction is pending on my bank account. I did not receive my email from Spirit for the confirmation or my departing / return flight. I booked through the Google Travel and got my confirmation numbers through there. The website doesn’t work, log in doesn’t work, and neither does the last name + confirmation # reservation search.
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