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City | Reports |
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London, England | 16 |
Dublin, Leinster | 14 |
Newcastle upon Tyne, England | 2 |
Andover, England | 2 |
Brierfield, England | 2 |
East Cowes, England | 2 |
Lisburn, Northern Ireland | 1 |
Lochmaben, Scotland | 1 |
Worcester, England | 1 |
Birmingham, England | 1 |
Website is down, not accessible or buggy?
Most reported problems
Admin
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comment pinned
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Possibly, redirect from different versions is configured incorrectly on very.co.uk. In this case, use the links below:
http://very.co.uk
https://very.co.uk
http://www.very.co.uk
https://www.very.co.uk
Guest
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7 hours ago
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30 March 2023
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Paid twice of 150.00 due to no confirmation payment went throgh verified just arrow at top browser go to payment so thought did not go on but took out my bank not had no confirmation by email.
Jay
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8 days ago
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23 March 2023
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Very site denying access
Keep getting a message both on my laptop and phone when I try to log in, access denied you do not have permission on this server - bloody annoying as I purchased a laptop earlier in the day, due for delivery tomorrow
Sophk
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35 days ago
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Keep trying to go on very website however keeps flagging up as access denied.
Anon
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39 days ago
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Access Denied
Last few days i have been getting this message on my phone data/broadband and on laptop
Access Denied
You don't have permission to access "http://www.very.ie/account/login.page?" on this server.
Sueboo
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39 days ago
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Been trying to access my account for ages, keeps coming up with ACCESS DENIED!!!!!!!
Anon
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40 days ago
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I tried to login to my account just now said access denied. Tried multiple times too...
Guest
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40 days ago
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I cannot get on as its gone down and seems alot of people are the same and its been going on for sometime ...
Elaine Pritchard
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84 days ago
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Can’t log in to my account in the app what d the issues? Can someone explain via Very Facebook/twitter what the problem is it’s been weeks?
Outrageous
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87 days ago
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Trying to log in to pay them back but can’t log in or contact anyone about it so guess won’t be paying them back?? What a shame…
lucy allen
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109 days ago
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Payment acreen
Is there problems with very tonight? I can’t get into the payment screen after checkout. Click the checkout button and just reruns to top of page with a message in a blue box saying about items not purchased have been returned to your basket and to check if I still want to purchase them. The payment screen won’t load
Suzzy
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112 days ago
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Very.co.uk Site is down! 8th Dec 2022
8th Dec " Access Denied
You don't have permission to access "http://www.very.co.uk/" on this server.
Reference #18.b687dd58.1670508672.52001e09"
Guest
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117 days ago
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Payments screen crashes after 2fa payments taken from card yet no order showing on very
Guest
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120 days ago
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You have delivered incorrect items and not delivered items you say you have trying to get through on the phone is terrible
R. Pats
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122 days ago
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Very app/site multiple failures
App issues.
Website issues.
Favourites completely gone.
Constantly redirect to log in again and again.
Input details to payment click to pay and checkout pops up to repeat again and again.
Failure payment issues no matter how I choose to pay.
This has been from last night.
Sonia Bastos
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123 days ago
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A technical problem has occurred with the application - please try again.
I am trying to pay with my card.
Guest
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128 days ago
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Tried to make purchase and it didn’t confirm. My bank has a pending payment but I don’t have a confirmed order as item still in my basket. Tried again with paypal and it said it couldn’t authorise so I did again but now I have two PayPal payments pending as well as the bank payment snd still no confirmation of my order(s). I only want one item. But I seem to have paid for three and don’t have a confirmed order????
Jack hunt
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129 days ago
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Can't place a buy now pay later order.
Keeps say technically problems please try again later but been doing this for 3 days now
Lucy
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134 days ago
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The whole Very website has gone down keeps coming up with server problems etc
Chrissy
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143 days ago
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3
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Can't log in
Cant log in just keeps going round for ages then says 'something went wrong'. Doesn't need updating on the app, everytime I try to go online vis website or takes me straight to the app.. frustrating!!!!
Davey
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159 days ago
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Can't checkout at all . Not sure they want to sell to customers, taking must be down
Jackpot
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163 days ago
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It's been 3 weeks now when is that problem seriously is it that hard to sort it out ????????♀️
Jackpot
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167 days ago
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It's been more than week and still the same problem, can't login, showing info something went wrong
Guest
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170 days ago
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Cannot sign in to make payment called but they could not help
Vicky
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170 days ago
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Can't login to account. Can add items to basket and browse soon as I click login the pages goes blank.
Hayley
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174 days ago
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Tried a few times to log in too my account it keeps saying oops something went wrong.
Heidi
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188 days ago
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Can login to account but whatever i click on leads to a blank page - cant pay a bill!
Angie
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191 days ago
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Getting access denied message however I try to log in. Sounds ongoing looking at this thread, any feedback as I need to pay my bill
Dee
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193 days ago
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Kept getting access denied so I had to phone to make a payment on time
My son missed his payment date because website was denied and they froze his account unless he paid balance in full. What a disgrace !
John c
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204 days ago
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No one answering at call centres. Says that it is closed even though its middle of the day
Raymond
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205 days ago
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Trying to log in on very app..keeps saying try again any chance off very getting this sorted
Dutty245
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211 days ago
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I get endless loading when I try signing in on both the app and the website, anyone else getting this issue?
Stephen
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219 days ago
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Everyone that is trying to log in to very or littlewoods and gets the message access denied you do not have permission to access on this server. I had the same problem for over a week. It says this if you try to log in using your email address but if you use your account number it works fine. Hope this helps.
Anjie
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224 days ago
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Still can't get in the app doesn't even recognize my log in details I've been given several instructions ,clear cookies and it's my fault apparently via Thier unhelpful help line not really sure what to do
Susan
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224 days ago
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Ive rang very they say they are having problems with logging in and to bare with them
Tracy
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224 days ago
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Cannot access my account, when I try to change my password am not getting the email to change it, not accepting my Face ID!
Max
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225 days ago
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I haven't been able to login for over a week. Called the helpline and someone would get back within 72 hours, that was six days ago.
Clare hardcastle
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225 days ago
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Have been unable to sign into my account for days now and payment due date has passed.
Lee
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237 days ago
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So I’ve tried making payments today it says payment not accepted but showing on my bank account that it’s there pending
Guest
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317 days ago
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2 months every week very website keeps reported customer service. still not solved issues
1. keep login out.
2.cant make payments
3.cant login with email address wants account number
4.buy items keeps rejecting the page
5.if you cant make payments that fine don't send emails saying your credit history report will leave you bad history
Guest
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389 days ago
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Appalling company- customer service is shocking
Froze account can’t reset password nobody from IT calls back
Keep you on phone for nearly an hour only to hang up on you
Martin
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389 days ago
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Have been frozen out of account, cannot log in or reset password
Speaking to a human after nearly an hour waiting for someone to answer they either hang up on you (twice) or say IT will call you within 72 hours - which they don’t
Customer service non existent
Lisa
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389 days ago
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Made payment yesterday couldn’t authorised the payment . Contacted bank and was told that there is a problem with very online payment system . Money will go back into my account but didn’t say how long it would take . Maybe around 3-5 days I think .
Liam
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389 days ago
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Made 5 payments only want to pay 25 instead they took 130 absolutely disgusting
Lily
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390 days ago
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I‘m having the same issue, but just to note on those saying there money has been taken. What happens is sometimes even on unauthorised payments, your bank still annoyingly puts a hold on the money. The hold usually expires after 3-5 working days after which the money is once again accessible.
Ash
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390 days ago
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Got a text from very saying that I have a payment due. Proceed to very app to make said payment. Wouldn’t accept my card 5times I tried. checked with bank and 5 payments have come out leaving me overdrawn spoke to some south African woman who went to speak to a management then got hung up on I have been robbed disgusting
Unhappy
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390 days ago
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I’m furious .. made three payments from 2 different cards as it said my payment could not be authorised but it seems my payment was taken … can’t get through on that stupid robot live chat service or on the phone .. had to go looking for this site to see if it was a web problem .. no advice on the Very page ..
Unhappy
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390 days ago
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Same has happened to me not happy!!! No where on the website does it say they are having technical problems!! I’m apparently getting a call back Monday after being told I need to call them - which I refused as this is their error not mine!!
Unhappy
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390 days ago
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Same has happened to me!!! But happy no where on the website does it say they are having technical problems with payments!!!
So
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390 days ago
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So after hanging on the phone for 45 mins,I have been given a phone number to ring on Monday to try and get my money back so therefore will have to get into another queue no doubt.The Customer Service is disgusting,why should I have to ring for my money back when its their mistake.What a joke of a company!!!!!!!!
So
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390 days ago
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They have took my payment three times £60 been hanging on this phone now for 30 minutes disgusting
Fr
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390 days ago
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Website told me payments were not being made - checked my bank and i have been charge 5 times ! Nearly 500 pounds !
Katie
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470 days ago
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Been 2 days page is blank all the time cannot access anything on very website, not even the app which I've just downloaded , page is blank on my phone, friends phone, a laptop and tried different search engines etc just don't know how to get to my account cant even do a product search either
Tracy
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475 days ago
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I cant complete my order on the app, keep getting emails from them saying your basket is ready but it just wont let me checkout and all the while my items are going out of stock....thanks very.
Cheryl
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482 days ago
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I cannot access my account it’s a blank page. I cannot checkout page goes blank.
Donna
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506 days ago
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Site won't authorise my payment and keeps saying try again . My bank has authorised the payment and sent me a code but the site won't authorise it through and keeps saying try again. .......
paddy
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528 days ago
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cant get into my account so cant make payments !!!!can log into site but nothimg happens when you click account.