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City Reports
Cradley Heath, England 4
Bury St Edmunds, England 3
London, England 3
Coleraine, Northern Ireland 1
Nice, Provence-Alpes-Côte d'Azur 1
Torrevieja, Valencia 1
Ashburn, Virginia 1
Grays, England 1
Bromsgrove, England 1
Dagenham, England 1
Reports also come from these locations:
Huddersfield, England; Barrow in Furness, England; Newcastle upon Tyne, England; Liverpool, England; Athlone, Leinster; Hull, England; City of London, England.



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Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on very.co.uk. In this case, use the links below:

http://very.co.uk    https://very.co.uk    http://www.very.co.uk    https://www.very.co.uk


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Heidi      5 days ago  # 23 September 2022
Can login to account but whatever i click on leads to a blank page - cant pay a bill!

Sarah      5 days ago  # 23 September 2022
How do you access your account when it denies you, need to pay a bill.

Angie      8 days ago  # 20 September 2022
Getting access denied message however I try to log in. Sounds ongoing looking at this thread, any feedback as I need to pay my bill

Dee      10 days ago  # 18 September 2022
Kept getting access denied so I had to phone to make a payment on time
My son missed his payment date because website was denied and they froze his account unless he paid balance in full. What a disgrace !

Lj      14 days ago  # 14 September 2022
Can log in but error messages on account

John c      21 days ago  #
No one answering at call centres. Says that it is closed even though its middle of the day

P mein      21 days ago  #
Can't log into my account

Raymond      22 days ago  #
Trying to log in on very app..keeps saying try again any chance off very getting this sorted

Richard roskilly      24 days ago  #
Cant log in to my account

Leyla      25 days ago  #
Can’t get into Very. It’s saying access denied

Dutty245      28 days ago  #
I get endless loading when I try signing in on both the app and the website, anyone else getting this issue?

Stephen      36 days ago  #
Everyone that is trying to log in to very or littlewoods and gets the message access denied you do not have permission to access on this server. I had the same problem for over a week. It says this if you try to log in using your email address but if you use your account number it works fine. Hope this helps.

Anjie      41 days ago  #
Still can't get in the app doesn't even recognize my log in details I've been given several instructions ,clear cookies and it's my fault apparently via Thier unhelpful help line not really sure what to do

Susan      41 days ago  #
Ive rang very they say they are having problems with logging in and to bare with them

Tracy      41 days ago  #
Cannot access my account, when I try to change my password am not getting the email to change it, not accepting my Face ID!

Anjie      42 days ago  #
Cant get to very website says access denied

Max      42 days ago  #
I haven't been able to login for over a week. Called the helpline and someone would get back within 72 hours, that was six days ago.

Clare hardcastle      42 days ago  #
Have been unable to sign into my account for days now and payment due date has passed.

Mary Bellingham      43 days ago  #
Unable to sign in to account

Jules      44 days ago  #
Cant access anything my payments due tomorrow whats happening!

Lee      54 days ago  #
So I’ve tried making payments today it says payment not accepted but showing on my bank account that it’s there pending

Martin      205 days ago  #
Have been frozen out of account, cannot log in or reset password
Speaking to a human after nearly an hour waiting for someone to answer they either hang up on you (twice) or say IT will call you within 72 hours - which they don’t
Customer service non existent

Lisa      206 days ago  #
Made payment yesterday couldn’t authorised the payment . Contacted bank and was told that there is a problem with very online payment system . Money will go back into my account but didn’t say how long it would take . Maybe around 3-5 days I think .

Liam      206 days ago  #
Made 5 payments only want to pay 25 instead they took 130 absolutely disgusting

Lily      207 days ago  #
I‘m having the same issue, but just to note on those saying there money has been taken. What happens is sometimes even on unauthorised payments, your bank still annoyingly puts a hold on the money. The hold usually expires after 3-5 working days after which the money is once again accessible.

Ash      207 days ago  #
Got a text from very saying that I have a payment due. Proceed to very app to make said payment. Wouldn’t accept my card 5times I tried. checked with bank and 5 payments have come out leaving me overdrawn spoke to some south African woman who went to speak to a management then got hung up on I have been robbed disgusting

Unhappy      207 days ago  #
I’m furious .. made three payments from 2 different cards as it said my payment could not be authorised but it seems my payment was taken … can’t get through on that stupid robot live chat service or on the phone .. had to go looking for this site to see if it was a web problem .. no advice on the Very page ..

Unhappy      207 days ago  #
Same has happened to me not happy!!! No where on the website does it say they are having technical problems!! I’m apparently getting a call back Monday after being told I need to call them - which I refused as this is their error not mine!!

Unhappy      207 days ago  #
Same has happened to me!!! But happy no where on the website does it say they are having technical problems with payments!!!

So      207 days ago  #
So after hanging on the phone for 45 mins,I have been given a phone number to ring on Monday to try and get my money back so therefore will have to get into another queue no doubt.The Customer Service is disgusting,why should I have to ring for my money back when its their mistake.What a joke of a company!!!!!!!!

So      207 days ago  #
Fr I have had the same have you managed to sort it out?

So      207 days ago  #
They have took my payment three times £60 been hanging on this phone now for 30 minutes disgusting

Fr      207 days ago  #
Website told me payments were not being made - checked my bank and i have been charge 5 times ! Nearly 500 pounds !

Dawn      209 days ago  #
I cant make payments

james      246 days ago  #
most pages are blank white, some pop up with error code

Lisa Watts      253 days ago  #
I can’t make payments either

Katie      287 days ago  #
Been 2 days page is blank all the time cannot access anything on very website, not even the app which I've just downloaded , page is blank on my phone, friends phone, a laptop and tried different search engines etc just don't know how to get to my account cant even do a product search either

Tracy      292 days ago  #
I cant complete my order on the app, keep getting emails from them saying your basket is ready but it just wont let me checkout and all the while my items are going out of stock....thanks very.

Cheryl      299 days ago  #
I cannot access my account it’s a blank page. I cannot checkout page goes blank.

Racrai      306 days ago  #
I can’t make payments either 26/11/2021 @18.24

Kellie      314 days ago  #
Won't let me on the app to login all evening so i can't make payment

Donna      323 days ago  #
Site won't authorise my payment and keeps saying try again . My bank has authorised the payment and sent me a code but the site won't authorise it through and keeps saying try again. .......

paddy      345 days ago  #
cant get into my account so cant make payments !!!!can log into site but nothimg happens when you click account.

Alex      359 days ago  #
Very app not working.

Megan towers      384 days ago  #
My very account has just logged me out, none of my sign in details will work, and when trying to do “reset password” it says we are unable to find any of the details entered on our system ?? Wtf?? It’s like my account has been deleted

guest      395 days ago  #
App down

Cheesed off      401 days ago  #
My very account has just logged me out, none of my sign in details will work, and when trying to do “reset password” it says we are unable to find any of the details entered on our system ?? Wtf?? It’s like my account has been deleted