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Guest      7 hours ago  # 30 March 2023 + 0 -

Paid twice of 150.00 due to no confirmation payment went throgh verified just arrow at top browser go to payment so thought did not go on but took out my bank not had no confirmation by email.

T      2 days ago  # 28 March 2023 + 0 -
Cannot make a payment via Very payment system

Jay      8 days ago  # 23 March 2023 + 0 -
Very site denying access
Keep getting a message both on my laptop and phone when I try to log in, access denied you do not have permission on this server - bloody annoying as I purchased a laptop earlier in the day, due for delivery tomorrow

Bill      15 days ago  # 15 March 2023 + 0 -
Keep getting denied

Fiona      17 days ago  # 13 March 2023 + 0 -
I can't get to the payment page

Raymie      17 days ago  # + 0 -
Keep getting access denied

Sophk      35 days ago  # + 0 -
Keep trying to go on very website however keeps flagging up as access denied.

Anon      39 days ago  # + 4 -
Access Denied
Last few days i have been getting this message on my phone data/broadband and on laptop
Access Denied
You don't have permission to access "" on this server.

Sueboo      39 days ago  # + 0 -
Been trying to access my account for ages, keeps coming up with ACCESS DENIED!!!!!!!

Anon      40 days ago  # + 0 -
I tried to login to my account just now said access denied. Tried multiple times too...

Guest      40 days ago  # + 0 -

I cannot get on as its gone down and seems alot of people are the same and its been going on for sometime ...

Mari      43 days ago  # + 0 -
Can't access my account,tried new password but just says access denied.

deborah      44 days ago  # + 0 -
cant log in account apparently server problem.annoying.

Vwood      75 days ago  # + 0 -
Can’t log in to make payments

Chris      82 days ago  # + 0 -
Same as everyone else BUT I can access using a VPN!

Elaine Pritchard      84 days ago  # + 1 -
Can’t log in to my account in the app what d the issues? Can someone explain via Very Facebook/twitter what the problem is it’s been weeks?

Outrageous      87 days ago  # + 0 -
Trying to log in to pay them back but can’t log in or contact anyone about it so guess won’t be paying them back?? What a shame…

Keith franklin      93 days ago  # + 0 -
Is very down at the moment

Jenny      104 days ago  # + 0 -
I would like join in with very please thank you

Jess      106 days ago  # + 2 -
Is very down tonight says access denied to log in

lucy allen      109 days ago  # + 0 -
Payment acreen
Is there problems with very tonight? I can’t get into the payment screen after checkout. Click the checkout button and just reruns to top of page with a message in a blue box saying about items not purchased have been returned to your basket and to check if I still want to purchase them. The payment screen won’t load

Danielle      111 days ago  # + 2 -
Access denied

Suzzy      112 days ago  # + 6 - Site is down! 8th Dec 2022
8th Dec " Access Denied
You don't have permission to access "" on this server.
Reference #18.b687dd58.1670508672.52001e09"

Linda      113 days ago  # + 0 -
Is very catalogue down.

Michelle      114 days ago  # + 0 -
Unable to log into very account, Just error always comes up ??

Guest      117 days ago  # + 0 -

Payments screen crashes after 2fa payments taken from card yet no order showing on very

Guest      120 days ago  # + 0 -

You have delivered incorrect items and not delivered items you say you have trying to get through on the phone is terrible

Me      120 days ago  # + 0 -
Payments not going through takes me back to log in says timed out

R. Pats      122 days ago  # + 2 -
Very app/site multiple failures
App issues.
Website issues.
Favourites completely gone.
Constantly redirect to log in again and again.
Input details to payment click to pay and checkout pops up to repeat again and again.
Failure payment issues no matter how I choose to pay.
This has been from last night.

Sonia Bastos      123 days ago  # + 0 -

A technical problem has occurred with the application - please try again.

I am trying to pay with my card.

Guest      128 days ago  # + 0 -

Tried to make purchase and it didn’t confirm. My bank has a pending payment but I don’t have a confirmed order as item still in my basket. Tried again with paypal and it said it couldn’t authorise so I did again but now I have two PayPal payments pending as well as the bank payment snd still no confirmation of my order(s). I only want one item. But I seem to have paid for three and don’t have a confirmed order????

Jack hunt      129 days ago  # + 0 -
Can't place a buy now pay later order.

Keeps say technically problems please try again later but been doing this for 3 days now

M king      130 days ago  # + 0 -
Cannot check out

Lucy      134 days ago  # + 0 -
The whole Very website has gone down keeps coming up with server problems etc

P James      134 days ago  # + 0 -
Keeps saying ooops reload wen trying save items

Guest      137 days ago  # + 0 -

The site won't accept payment

Lisa      143 days ago  # + 0 -
Cannot check out on app since yesterday

Chrissy      143 days ago  # + 3 -
Can't log in
Cant log in just keeps going round for ages then says 'something went wrong'. Doesn't need updating on the app, everytime I try to go online vis website or takes me straight to the app.. frustrating!!!!

Laura      145 days ago  # + 0 -
Can't checkout...what's going on Very??

DANNY      158 days ago  # + 0 -
Can not make a payment via App or on PC. Anyone else having trouble.

Davey      159 days ago  # + 0 -
Can't checkout at all . Not sure they want to sell to customers, taking must be down

Jackpot      163 days ago  # + 0 -
It's been 3 weeks now when is that problem seriously is it that hard to sort it out ????????‍♀️

Tom      164 days ago  # + 0 -
I also have the same problem, I can't log in

Jackpot      167 days ago  # + 0 -
It's been more than week and still the same problem, can't login, showing info something went wrong

Guest      170 days ago  # + 0 -

Cannot sign in to make payment called but they could not help

Vicky      170 days ago  # + 1 -
Can't login to account. Can add items to basket and browse soon as I click login the pages goes blank.

Guest      171 days ago  # + 0 -

Will not take my order when clicking on checkout

Hayley      174 days ago  # + 0 -
Tried a few times to log in too my account it keeps saying oops something went wrong.

Helen      176 days ago  # + 0 -
Carnt log in for tge past 2 days

Sarah      177 days ago  # + 0 -
Nothing is working, website or app. Saying it’s an insecure site

Sam      178 days ago  # + 0 -
Cant login or shop everything isn't working ????

Donna Jeffrey      182 days ago  # + 0 -
Can’t register online to purchase an item very disappointed

Heidi      188 days ago  # + 0 -
Can login to account but whatever i click on leads to a blank page - cant pay a bill!

Sarah      188 days ago  # + 0 -
How do you access your account when it denies you, need to pay a bill.

Angie      191 days ago  # + 0 -
Getting access denied message however I try to log in. Sounds ongoing looking at this thread, any feedback as I need to pay my bill

Dee      193 days ago  # + 0 -
Kept getting access denied so I had to phone to make a payment on time
My son missed his payment date because website was denied and they froze his account unless he paid balance in full. What a disgrace !

Lj      197 days ago  # + 0 -
Can log in but error messages on account

John c      204 days ago  # + 0 -
No one answering at call centres. Says that it is closed even though its middle of the day

P mein      204 days ago  # + 0 -
Can't log into my account

Raymond      205 days ago  # + 0 -
Trying to log in on very app..keeps saying try again any chance off very getting this sorted

Richard roskilly      207 days ago  # + 0 -
Cant log in to my account

Leyla      208 days ago  # + 0 -
Can’t get into Very. It’s saying access denied

Dutty245      211 days ago  # + 0 -
I get endless loading when I try signing in on both the app and the website, anyone else getting this issue?

Guest      215 days ago  # + 0 -

Can't get in tryed for days won't let me in

Stephen      219 days ago  # + 1 -
Everyone that is trying to log in to very or littlewoods and gets the message access denied you do not have permission to access on this server. I had the same problem for over a week. It says this if you try to log in using your email address but if you use your account number it works fine. Hope this helps.

Anjie      224 days ago  # + 0 -
Still can't get in the app doesn't even recognize my log in details I've been given several instructions ,clear cookies and it's my fault apparently via Thier unhelpful help line not really sure what to do

Susan      224 days ago  # + 0 -
Ive rang very they say they are having problems with logging in and to bare with them

Tracy      224 days ago  # + 0 -
Cannot access my account, when I try to change my password am not getting the email to change it, not accepting my Face ID!

Anjie      225 days ago  # + 0 -
Cant get to very website says access denied

Max      225 days ago  # + 0 -
I haven't been able to login for over a week. Called the helpline and someone would get back within 72 hours, that was six days ago.

Clare hardcastle      225 days ago  # + 0 -
Have been unable to sign into my account for days now and payment due date has passed.

Mary Bellingham      226 days ago  # + 0 -
Unable to sign in to account

Jules      227 days ago  # + 0 -
Cant access anything my payments due tomorrow whats happening!

Lee      237 days ago  # + 0 -
So I’ve tried making payments today it says payment not accepted but showing on my bank account that it’s there pending

Guest      317 days ago  # + 0 -

2 months every week very website keeps reported customer service. still not solved issues
1. keep login out.
2.cant make payments
3.cant login with email address wants account number items keeps rejecting the page
5.if you cant make payments that fine don't send emails saying your credit history report will leave you bad history

Guest      389 days ago  # + 0 -

Appalling company- customer service is shocking
Froze account can’t reset password nobody from IT calls back
Keep you on phone for nearly an hour only to hang up on you

Martin      389 days ago  # + 0 -
Have been frozen out of account, cannot log in or reset password
Speaking to a human after nearly an hour waiting for someone to answer they either hang up on you (twice) or say IT will call you within 72 hours - which they don’t
Customer service non existent

Lisa      389 days ago  # + 0 -
Made payment yesterday couldn’t authorised the payment . Contacted bank and was told that there is a problem with very online payment system . Money will go back into my account but didn’t say how long it would take . Maybe around 3-5 days I think .

Liam      389 days ago  # + 0 -
Made 5 payments only want to pay 25 instead they took 130 absolutely disgusting

Lily      390 days ago  # + 0 -
I‘m having the same issue, but just to note on those saying there money has been taken. What happens is sometimes even on unauthorised payments, your bank still annoyingly puts a hold on the money. The hold usually expires after 3-5 working days after which the money is once again accessible.

Ash      390 days ago  # + 0 -
Got a text from very saying that I have a payment due. Proceed to very app to make said payment. Wouldn’t accept my card 5times I tried. checked with bank and 5 payments have come out leaving me overdrawn spoke to some south African woman who went to speak to a management then got hung up on I have been robbed disgusting

Guest      390 days ago  # + 0 -

Rubbish customer service and yet they want your payment!

Unhappy      390 days ago  # + 0 -
I’m furious .. made three payments from 2 different cards as it said my payment could not be authorised but it seems my payment was taken … can’t get through on that stupid robot live chat service or on the phone .. had to go looking for this site to see if it was a web problem .. no advice on the Very page ..

Unhappy      390 days ago  # + 0 -
Same has happened to me not happy!!! No where on the website does it say they are having technical problems!! I’m apparently getting a call back Monday after being told I need to call them - which I refused as this is their error not mine!!

Unhappy      390 days ago  # + 0 -
Same has happened to me!!! But happy no where on the website does it say they are having technical problems with payments!!!

So      390 days ago  # + 0 -
So after hanging on the phone for 45 mins,I have been given a phone number to ring on Monday to try and get my money back so therefore will have to get into another queue no doubt.The Customer Service is disgusting,why should I have to ring for my money back when its their mistake.What a joke of a company!!!!!!!!

So      390 days ago  # + 0 -
Fr I have had the same have you managed to sort it out?

So      390 days ago  # + 0 -
They have took my payment three times £60 been hanging on this phone now for 30 minutes disgusting

Fr      390 days ago  # + 0 -
Website told me payments were not being made - checked my bank and i have been charge 5 times ! Nearly 500 pounds !

Dawn      392 days ago  # + 0 -
I cant make payments

james      429 days ago  # + 0 -
most pages are blank white, some pop up with error code

Lisa Watts      436 days ago  # + 0 -
I can’t make payments either

Katie      470 days ago  # + 0 -
Been 2 days page is blank all the time cannot access anything on very website, not even the app which I've just downloaded , page is blank on my phone, friends phone, a laptop and tried different search engines etc just don't know how to get to my account cant even do a product search either

Tracy      475 days ago  # + 0 -
I cant complete my order on the app, keep getting emails from them saying your basket is ready but it just wont let me checkout and all the while my items are going out of stock....thanks very.

Cheryl      482 days ago  # + 0 -
I cannot access my account it’s a blank page. I cannot checkout page goes blank.

Racrai      489 days ago  # + 0 -
I can’t make payments either 26/11/2021 @18.24

Kellie      497 days ago  # + 0 -
Won't let me on the app to login all evening so i can't make payment

Donna      506 days ago  # + 0 -
Site won't authorise my payment and keeps saying try again . My bank has authorised the payment and sent me a code but the site won't authorise it through and keeps saying try again. .......

paddy      528 days ago  # + 0 -
cant get into my account so cant make payments !!!!can log into site but nothimg happens when you click account.

Alex      542 days ago  # + 0 -
Very app not working.

Megan towers      567 days ago  # + 0 -
My very account has just logged me out, none of my sign in details will work, and when trying to do “reset password” it says we are unable to find any of the details entered on our system ?? Wtf?? It’s like my account has been deleted

guest      578 days ago  # + 0 -
App down

Cheesed off      584 days ago  # + 0 -
My very account has just logged me out, none of my sign in details will work, and when trying to do “reset password” it says we are unable to find any of the details entered on our system ?? Wtf?? It’s like my account has been deleted