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 Very.co.uk status: NO ISSUES  173 comments

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Angela Charles      15 days ago  # 30 November 2024 + 0 -

Http Protocol error on login page and also on changing password page when new password submitted.
Page unavailable or may have moved.
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Cedrick      48 days ago  # 27 October 2024 + 0 -

Login doesnt work
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Brock      48 days ago  # 27 October 2024 + 0 -
Cant login

Can't log in, getting error message

This site can’t be reachedThe web page at https://www.very.co.uk/account/login.page?_DARGS=/userprofile/loginForm.jsp.loginForm might be temporarily down or it may have moved permanently to a new web address.
ERR_HTTP2_PROTOCOL_ERROR
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Jim      48 days ago  # 27 October 2024 + 0 -

Can sign up but cannot log in
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Fiona      97 days ago  # 8 September 2024 + 0 -
Very issue

Unfortunately, we are experiencing some technical difficulties which means that My Account is unavailable at this time.

We apologise for any inconvenience.
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Donna      100 days ago  # + 0 -

Can't sign in to my account
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Nua      266 days ago  # + 1 -

Can't pay for an order
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Ron      269 days ago  # + 0 -

Cannot access payment page for Very, what’s happening? Need to make a payment.
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Adam      275 days ago  # + 0 -
Unable to place an order (nothing happens after the order successful confirmation message)

Cannot place an order stays stuck in "processing" before being refunded 24h later, customer service phone lines have also been down for a few hours now
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Archie      300 days ago  # + 1 -

Credit limit disappeared and orders cancelled, can't access account details properly
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G      303 days ago  # + 0 -

Can’t access my account online.
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Lou      304 days ago  # + 1 -

Very website & app not working.
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Richard      316 days ago  # + 0 -

Can't login to my account to check an order, seems to timeout
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Claire      322 days ago  # + 0 -

Can't place a order keeps being rejected
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Kimm      334 days ago  # + 5 -

I cant access my account to pay my bill whats going on please someone!!??
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Linda      344 days ago  # + 0 -

App not working rang very not much help could barely understand them
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Lyne      344 days ago  # + 0 -

Can’t log in
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Laura      346 days ago  # + 0 -

Unable to log in - message says incorrect details ( but they arnt )
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PB      346 days ago  # + 0 -

Can't access via mobile device or desktop - err_http2_protocol_error
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Guest      349 days ago  # + 0 -

Can't log in from Friday lunchtime 29/12/23. Its a real pain now!
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June      353 days ago  # + 0 -

Cannot access my account with the correct details can't reset password says it doesn't recognise my details
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MJB0141      354 days ago  # + 0 -

Can't get into Very on my app or any http:// versions no online access from 11am this morning
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Marlene Price      360 days ago  # + 0 -

Cannot log on to my account , message saying server down 20/12/2023
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Kieran      377 days ago  # + 4 -

Can’t log in with the details I always use and it’s locked my account
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Keri      391 days ago  # + 0 -

Access denied using all admin links & app not working either, been trying for about a week now
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Guest      417 days ago  # + 0 -

Totally unable to communicate with this company when I did get through the background noise from customer services staff on other calls makes it very difficult to describe a difficult situation , which I'm still not sure is resolved, can't log into my account, can't email this company
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Kirstie      419 days ago  # + 1 -
Very online page not working

App not been working saying try again iv been trying past 4 days as I want to order halloween costume so frustrating It won't let me log in or browse
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Guest      421 days ago  # + 1 -

I have tried for 5 days to log into my account
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Jubby64      421 days ago  # + 1 -

Reinstalled it twice, keeps freezing now the app won't even open. This has been going on for about 5 days.
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Guest      422 days ago  # + 1 -

Today I need to make payment to my account which will not load.
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Jayne      422 days ago  # + 0 -

I can't sign in to my account. Can I send back items without logging in?
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G      423 days ago  # + 0 -

Unable to log to account in this morning
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Guest      424 days ago  # + 5 -

Cant search anything or login
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Guest      426 days ago  # + 0 -

cant get into my account
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Lea      427 days ago  # + 0 -

Click on item then it shuts down the app
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J      430 days ago  # + 5 -

App &websiye not working!
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Guest      430 days ago  # + 0 -

Can't log in
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Sharon      430 days ago  # + 2 -

Is there anyone else having trouble logging in with very
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James      436 days ago  # + 0 -

Can't pay my bill as can't even get pass log in part :/
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Julie Atkin      436 days ago  # + 1 -

Cannot get into Very.Says Something is wrong..( Big Exclamation) Try again..
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Rain      459 days ago  # + 0 -

Update... I just reinstalled app and its works without issue now.
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Rain      459 days ago  # + 0 -

I open the app, press on my account, it logs me in and then just blank page. Was okay 2 days ago
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Nikki stephens      462 days ago  # + 0 -
Miss

Not been able to log in for a month or more now.spoke to cluster service they said someone would ring me .I'm going to pay off what I owe.by phone then delete account won't ever bother with very again.
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Stephen green      467 days ago  # + 0 -

Won’t let me login says I’m not a customer 2 months now and no help when I ring them
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Rachael S      479 days ago  # + 0 -
App & website blank pages

Been trying to change password as its saying its wrong!! Get the link which goes to a blank page!! Guess they don't want a payment this week!!!
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Leann platts      479 days ago  # + 0 -

Can’t log in or shop access denied???? Even caused issues sending items back and still not shown on account as returned???? What on earth!!
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P      481 days ago  # + 0 -

I'm entering my email and password and says it cannot find my account!
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Guest      481 days ago  # + 0 -

Days of not being able to logg into account! Spent my money with Matalan instead .
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M Hollis      483 days ago  # + 0 -

Advertise Deals ! Can't logg in to view them . Keeps saying no Internet??? . Not great for very or customer !
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Linda      484 days ago  # + 2 -
Mrs

Very is the worst I've ever had. Always crashing, cannot log in to pay my bill, keeps telling me I've got no Internet and then the page goes blank. They've Lost my custom.
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Karema      487 days ago  # + 0 -
Frustrated

Can't log in ,tried multiple times ,says access denied ,then no internet connection ,changed my password but still doesn't work and now just a blank page
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Little star      487 days ago  # + 0 -

Can't log in it goes to a blank page
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Jo      487 days ago  # + 0 -

Rubbish rubbish rubbish
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Mary      487 days ago  # + 2 -

Been trying to log in since 8am hopeless app but funnily enough it's always around payment dates this goes down
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Carole jewitt      487 days ago  # + -1 -

Just wasted 2 hours of my life trying to log in absolutely rubbish website
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Jacqui      487 days ago  # + 0 -

I cannot log in to pay my account
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Eve      487 days ago  # + 0 -

Can't log in
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Connor      488 days ago  # + 0 -

I can't log into my account
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Richard b      488 days ago  # + 1 -

Sort it out very how do you expect us to make payments if we can't even log into you're account you bunch of useless cunts.
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Emma      514 days ago  # + 0 -
Very app/website issues

Can't log on to app, managed after i changed password, paid minimum and so buy-it-now but hasn't showed up and no email to say it has been accepted. On the bank account it says pending...
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Lorraine      542 days ago  # + 0 -
Ms

OK so if there is another problem tryin to get on to very, could they please state this!!!!!, put up some sort of notice, tryin to get on their site for days now and no joy
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Miklaus      547 days ago  # + 2 -
Problem logging in

Tried to log in , normally it’s Face ID, went straight to email and password, it wouldn’t accept, stated five more attempts, requested link to reset password , waited for link , the site directed me full circle to enter email and password . Assumed it’s down . Weird as they sent me an email to say my first take 3 payment is due .
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Steve      547 days ago  # + 0 -

Carnt log into my account to pay saying I don’t have an account.
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Irene Berry      554 days ago  # + 0 -

Cant log into my account to pay, keep logging me out
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Pat      561 days ago  # + 0 -

Very sie keeps denying me acess to the the site , keeps saying acess denied, Is there a problem with website today
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Simon      567 days ago  # + 0 -

Can’t make a payment keeps on saying payment failed
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Jm      577 days ago  # + 4 -

Says I don’t have permission to visit the site from my server
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Darren      588 days ago  # + 0 -

Don’t have permission To visit the site via this sever
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KC      601 days ago  # + 0 -

Apparently I don't have permission to visit the site via this server.
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mikki      621 days ago  # + 0 -

iv been trying to login for three day keeps telling me something went wrong please try again very frustrating
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Stuey      622 days ago  # + 0 -
Access denied

Anyone else getting this today? Sun maintenance? Can't login or checkout...

Access Denied
You don't have permission to access "http://www.very.co.uk/account/login.page?" on this server.
Reference #18.b2ed655f.xxxxxx.xxxxxx
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Pauline James      624 days ago  # + 0 -

My saved items have all gone and I can’t save anything
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Guest      626 days ago  # + 0 -

Paid twice of 150.00 due to no confirmation payment went throgh verified just arrow at top browser go to payment so thought did not go on but took out my bank not had no confirmation by email.
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T      627 days ago  # + 0 -

Cannot make a payment via Very payment system
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Jay      633 days ago  # + 2 -
Very site denying access

Keep getting a message both on my laptop and phone when I try to log in, access denied you do not have permission on this server - bloody annoying as I purchased a laptop earlier in the day, due for delivery tomorrow
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Fiona      642 days ago  # + 0 -

I can't get to the payment page
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Raymie      642 days ago  # + 0 -

Keep getting access denied
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Sophk      660 days ago  # + 0 -

Keep trying to go on very website however keeps flagging up as access denied.
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Anon      664 days ago  # + 2 -
Access Denied

Last few days i have been getting this message on my phone data/broadband and on laptop
Access Denied
You don't have permission to access "http://www.very.ie/account/login.page?" on this server.
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Sueboo      664 days ago  # + 0 -

Been trying to access my account for ages, keeps coming up with ACCESS DENIED!!!!!!!
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Anon      665 days ago  # + 0 -

I tried to login to my account just now said access denied. Tried multiple times too...
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Guest      665 days ago  # + 0 -

I cannot get on as its gone down and seems alot of people are the same and its been going on for sometime ...
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Mari      668 days ago  # + 0 -

Can't access my account,tried new password but just says access denied.
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deborah      669 days ago  # + 0 -

cant log in to.my account apparently server problem.annoying.
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Vwood      700 days ago  # + 0 -

Can’t log in to make payments
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Chris      707 days ago  # + 0 -

Same as everyone else BUT I can access very.co.uk using a VPN, like NordVPN !
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Elaine Pritchard      709 days ago  # + 1 -

Can’t log in to my account in the app what d the issues? Can someone explain via Very Facebook/twitter what the problem is it’s been weeks?
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Outrageous      712 days ago  # + 0 -

Trying to log in to pay them back but can’t log in or contact anyone about it so guess won’t be paying them back?? What a shame…
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Keith franklin      718 days ago  # + 0 -

Is very down at the moment
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Jenny      729 days ago  # + 0 -

I would like join in with very please thank you
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Jess      731 days ago  # + 3 -

Is very down tonight says access denied to log in
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lucy allen      734 days ago  # + 0 -
Payment acreen

Is there problems with very tonight? I can’t get into the payment screen after checkout. Click the checkout button and just reruns to top of page with a message in a blue box saying about items not purchased have been returned to your basket and to check if I still want to purchase them. The payment screen won’t load
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Danielle      736 days ago  # + 2 -

Access denied
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Linda      738 days ago  # + 0 -

Is very catalogue down.
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Michelle      739 days ago  # + 0 -

Unable to log into very account, Just error always comes up ??
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Guest      742 days ago  # + 0 -

Payments screen crashes after 2fa payments taken from card yet no order showing on very
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Guest      745 days ago  # + 0 -

You have delivered incorrect items and not delivered items you say you have trying to get through on the phone is terrible
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Me      745 days ago  # + 0 -

Payments not going through takes me back to log in says timed out
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R. Pats      747 days ago  # + 2 -
Very app/site multiple failures

App issues.
Website issues.
Favourites completely gone.
Constantly redirect to log in again and again.
Input details to payment click to pay and checkout pops up to repeat again and again.
Failure payment issues no matter how I choose to pay.
This has been from last night.
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Sonia Bastos      748 days ago  # + 0 -


A technical problem has occurred with the application - please try again.

I am trying to pay with my card.
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Guest      753 days ago  # + 0 -

Tried to make purchase and it didn’t confirm. My bank has a pending payment but I don’t have a confirmed order as item still in my basket. Tried again with PayPal and it said it couldn’t authorise so I did again but now I have two PayPal payments pending as well as the bank payment snd still no confirmation of my order(s). I only want one item. But I seem to have paid for three and don’t have a confirmed order????
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Jack hunt      754 days ago  # + 0 -

Can't place a buy now pay later order.

Keeps say technically problems please try again later but been doing this for 3 days now
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M king      755 days ago  # + 0 -

Cannot check out
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Lucy      759 days ago  # + 0 -

The whole Very website has gone down keeps coming up with server problems etc
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P James      759 days ago  # + 0 -

Keeps saying ooops reload wen trying save items
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Guest      762 days ago  # + 0 -

The site won't accept payment
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Lisa      768 days ago  # + 0 -

Cannot check out on app since yesterday
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Chrissy      768 days ago  # + 3 -
Can't log in

Cant log in just keeps going round for ages then says 'something went wrong'. Doesn't need updating on the app, everytime I try to go online vis website or takes me straight to the app.. frustrating!!!!
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Laura      770 days ago  # + 0 -

Can't checkout...what's going on Very??
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DANNY      783 days ago  # + 0 -

Can not make a payment via App or on PC. Anyone else having trouble.
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Davey      784 days ago  # + 0 -

Can't checkout at all . Not sure they want to sell to customers, taking must be down
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Jackpot      788 days ago  # + 0 -

It's been 3 weeks now when is that problem seriously is it that hard to sort it out ????????‍♀️
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Tom      790 days ago  # + 0 -

I also have the same problem, I can't log in
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Jackpot      792 days ago  # + 0 -

It's been more than week and still the same problem, can't login, showing info something went wrong
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Guest      795 days ago  # + 0 -

Cannot sign in to make payment called but they could not help
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Vicky      795 days ago  # + 1 -

Can't login to account. Can add items to basket and browse soon as I click login the pages goes blank.
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Guest      796 days ago  # + 0 -

Will not take my order when clicking on checkout
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Hayley      799 days ago  # + 0 -

Tried a few times to log in too my account it keeps saying oops something went wrong.
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Helen      801 days ago  # + 0 -

Carnt log in for tge past 2 days
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Sarah      802 days ago  # + 0 -

Nothing is working, website or app. Saying it’s an insecure site
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Sam      803 days ago  # + 0 -

Cant login or shop everything isn't working ????
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Donna Jeffrey      807 days ago  # + 0 -

Can’t register online to purchase an item very disappointed
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Heidi      813 days ago  # + 0 -

Can login to account but whatever i click on leads to a blank page - cant pay a bill!