Westpac.com.au Current Status

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Website: westpac.com.au

Westpac is Australia's first bank with a range of innovative financial packages to support your personal, business or corporate banking needs.

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 Westpac.com.au status: NO ISSUES  60 comments

Westpac.com.au problems for the last 24 hours

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Melbourne, Victoria 2
Secaucus, New Jersey 1
New York 1
Sydney, New South Wales 1

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Anon      5 days ago  # 20 April 2024 + 0 -
Debit card daily pymt limit won’t change

Unable to change debit card daily payment limit on the app or website. Says, ‘it’s taking a bit longer than usual’, then doesn’t change the limit at all.
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Anon      15 days ago  # 10 April 2024 + 0 -

Unable to do online payments
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anon      16 days ago  # 9 April 2024 + 0 -

mobile banking not working right now
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Anon      18 days ago  # 8 April 2024 + 0 -

Osko payment not going through
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Kathy      73 days ago  # 12 Feb 2024 + 0 -

Osko payment made from sons acc and not in 30 mins after so far
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Omar      114 days ago  # + 0 -

Cash not in account yet I usually get a deposit at 12 15 am it's now12 45
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Steve      117 days ago  # + 0 -

ATM's not working in Alice Springs
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Michelle      131 days ago  # + 0 -
Fast payment not received

Have not received my fast payment from nab which I use all the time.its frozen during transaction it s been taking out of my bank but is nowhere
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Regina      143 days ago  # + 0 -

Just spoke to Westpac, he said there was an automated message regarding the issue, but told him that it wasn't there.
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John      143 days ago  # + 0 -

SMS your customers!!
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Sean      143 days ago  # + 0 -

Hey Westpac how arrogant you are that not even a message to advise your poor customers about this. OPTUS CEO RUNNING THE SHOW??
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Nat S      143 days ago  # + 0 -

All accounts missing too ! Absolutely freaking out. Didnt realise until I was at check out at woolies. Thank f*** I have 2 different banks
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Sean      143 days ago  # + 0 -

Finally can Login but have no accounts. Very Concerning!
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Steve H      143 days ago  # + 0 -

I’m awaiting a significant deposit into my account.

Where’s my money Westpac?!




Steve
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A      143 days ago  # + 0 -

Any suggestion on which bank I should switch? haha
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is WP hacked?      143 days ago  # + 0 -

why cant they tell us the problem already!!!!!!! are they hacked?
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Nay      143 days ago  # + 1 -

New update on westpac app login:

“Service Unavailable. Online banking is currently unavailable. We’re working to resolve ASAP”
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L      143 days ago  # + 0 -

Im in the dame boat but in cambodia. Need our ac ounts back fast Westpac
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stephi      143 days ago  # + 0 -

Absolutely chaotic. No response on fraud or emergency line.
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stay strong      143 days ago  # + 0 -
stay strong

this is so annoying, but westpac are backed by the reserve bank so everyone's money is insured. this unacceptable. I AM DEFINITELY switching banks once this is resolved. stay strong everyone
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Yikesss      143 days ago  # + 0 -
Yikes!

I got so scared when I logged onto my account via app then looked very strange but there was no pop up or any information that there is an issue to log in etc.. I tried to log in from my laptop no luck.
I called Westpac, the waiting time was 40mins. but I feel a little better once I have seen all the comms, I am not the only one that is facing this issue. phewwwwww. Please resolve this issue quickly Westpac!!!!!!
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LM      143 days ago  # + 0 -

Is Gladys going for Westpac CEO?
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unacceptable      143 days ago  # + 1 -
unacceptable

I got into my acc on my desktop, and tried to change my password. won't work. tried to contact chat assistant, won't work. called every bloody westpac number incl their 24 hour service nothing!!! just stay strong everyone and pray. we're gonna get through this. this is so unaccpetable. hopefully we recover our accounts!! IM MOVING BANK STAT!!!!!!!!!
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L      143 days ago  # + 0 -

Not a word from Westpac, Sats there’s no outage but no accounts showing,
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panic attack      143 days ago  # + 1 -
panicking

I feel a little better knowing I am not the only one with this issue! had a heartattack when I logged on and it said all accounts were gone!
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Hanna c      143 days ago  # + 1 -
Important

- some of us need and are depending on the bank to allow us to get access to our money but to sit there and not allow us to know what the reason is some of us have kids to feed !!! What the actual f***K is going on where is my acc
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worried for us all      143 days ago  # + 2 -

im actually freaking out. could wespac be hacked? will we all get our money back? this is so worrying
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Nay      143 days ago  # + 1 -
Westpac down

Couldn’t log into app, saying password invalid.
Logged on via website, all accounts gone.
Tried on another device, now I can’t log in at all.
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Helen      143 days ago  # + 3 -
Why don’t they learn?

Accounts have all gone. Cannot access mobile or online banking. Where is the SMS alert so we don’t all think we’ve been hacked? It is called communicating with your customers and giving them confidence!
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Hanna c      143 days ago  # + 0 -

Ive got accounts and I've logged in and all my accounts are gone !!!!
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ET      143 days ago  # + 2 -
STAY SOMETHING!

Westpac...tell use whats going on!!
i was frecking out at first thinking omg wheres my money! then read all the comments and relized it wasnt just me thank ****
would be nice for WESTPAC to say something!!!!!!!!!!!!!
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What the heck      143 days ago  # + 1 -

i cant log into anthing !!! WTF is going on ?>?!
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Pan      143 days ago  # + 0 -

I have all my bank accounts with Westpac and all are down. Need to pay using payid but nothing it working.
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Westpac sux      143 days ago  # + 2 -

I have 6 accts, all gone.
Not I can’t even log in. : (
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Ross      143 days ago  # + 0 -

All accounts have disappeared
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Ron      143 days ago  # + 2 -

The site been hacked possibly
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Leonid Brezhnev      143 days ago  # + 4 -

Mobile app is saying I have no account
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Westpac gay      143 days ago  # + 0 -

My accounts r gone
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SH      143 days ago  # + 0 -

and least this seems that i am not alone
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Ab      143 days ago  # + 0 -

Can't log in nothing showing password doesn't work invalid
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HWPL      143 days ago  # + 0 -

same here all my accounts have disappeared and I cannot log in with the android app
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Guest      143 days ago  # + 0 -

Down
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SH      143 days ago  # + 0 -

same all accounts are gone
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Ben o      143 days ago  # + 0 -

logged onto app but accounts all gone?
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JM      143 days ago  # + 0 -

Can’t log into app. Logged into browser all my accounts are gone! What does this mean?!
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Linz      143 days ago  # + 0 -

Not again this is bullshit westpac
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Josefine      143 days ago  # + 0 -

Same issue and I can’t actually log in anymore now.
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EK      143 days ago  # + 1 -

Zero bank accounts display when I login why has Westpac not notified customers their having problems!!
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Jeanie      143 days ago  # + 1 -

Can’t see my bank accounts on Westpac mobile app, can’t log onto online banking either!!
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PM      143 days ago  # + 1 -

same issue all gone
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RW      143 days ago  # + 4 -

Same issue with Westpac - everything is not showing
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DE      143 days ago  # + 29 -

i logged on to my westpac account and everything is gone! all my accounts are gone! what's going on?
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Guest      143 days ago  # + 1 -

arseholes
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Bryan      194 days ago  # + 3 -

cannot access online banking but there is nothing from Westpac online?
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Matilda      259 days ago  # + 1 -

Cannot receive verification codes for Westpac transaction in UK
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Mr U Goetz      274 days ago  # + 0 -
What is happening to Online banking asnd phone support

Cannot lo on to Westpac online, also cannot contact phone support. Phone support lets yu wait for 10 minutes then hang up
Plus there are various notices that Westpac online is down but nothing from Westpac Why?

What can be done?
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Steven Bodey      468 days ago  # + 0 -
Android 9 problems with Westpac app

I think the latest version of the app(sends notifications of account activity) might have a compatibility issue with Android 9. My Samsung Note 8 has been having black screen problems since I installed it. Factory reset 9/1/22. All good till Thursday when I re-installed the app from playstore and about 2 hours later the phone blacked out again.
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sharonjones15@iprimus.com.au      513 days ago  # + 0 -

Why is the Westpac app down what's going on
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Guest      542 days ago  # + 0 -

Can't access account, been on the phone waiting for assistance 1 hour 35 mins so far
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James Hocking      1009 days ago  # + 0 -

So many mistakes to my choice Account.
Why is this happening
Balance up one day, down the next.
I don’t exactly know what my balance will be next. Thinking of changing banks
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