Celebritycruises.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: Celebritycruises.com

Discover our luxury cruises to the Caribbean, Mediterranean, Alaska & more. Voted best premium Cruise Line 14 years running. Book your cruise today!

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 Celebritycruises.com status: POSSIBLE OUTAGE  Why?

Celebritycruises.com problems for the last 24 hours

City Reports
Foster City, California 4
Christchurch, Canterbury 4
Melbourne, Victoria 2
Portland, Oregon 1
Los Angeles, California 1
Leander, Texas 1
Sunset Valley, Texas 1
Denver, Colorado 1
Mexico City 1
Newport, Michigan 1

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Most reported problems

WEBSITE
70%
 
LOG-IN
30%
 


Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on Celebritycruises.com. In this case, use the links below:

http://Celebritycruises.com    https://Celebritycruises.com    http://www.Celebritycruises.com    https://www.Celebritycruises.com


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Guest    •   1 day ago  # 16 May 2024 + 0 -
★ ☆ ☆ ☆ ☆

Website is down for long periods of time.
Page won't open.
Can't log in.
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Guest    •   2 days ago  # 15 May 2024 + 0 -
★ ☆ ☆ ☆ ☆

Website keeps asking me to change password but then wont accept new one!
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teresa    •   18 days ago  # 29 April 2024 + 0 -

It is not letting me use my password. i have already changed it twice.
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valleyguyphx    •   31 days ago  # 15 April 2024 + 0 -

Website returning "400 Bad Request" for multiple commands and not allowing log-in.
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LeeesaP    •   32 days ago  # 15 April 2024 + 0 -

I cannot login. For 5 days!
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Cktman    •   32 days ago  # + 2 -

Both App and Website not allowing login. Says it's us not you eventually. Been going on for a few days now.
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DHS    •   32 days ago  # + 1 -

Both App and website not allowing login.
4/13/24 5pm ET
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Clh    •   32 days ago  # + 0 -

Can't log in
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CB    •   34 days ago  # + 0 -

cannot log into my cruises. it told me it was your error not mine
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Jude    •   34 days ago  # + 0 -

Can’t access APP in Canada
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Jado    •   34 days ago  # + 0 -

Can't get in the app or website
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Gart    •   35 days ago  # + 0 -

Login not working
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Bruce    •   35 days ago  # + 0 -

App and website not working
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Guest    •   35 days ago  # + 0 -
★ ★ ★ ★ ☆

Good when it is working
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Judy    •   35 days ago  # + 0 -

Can't login
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S Byrne    •   35 days ago  # + 0 -

Celebrity app not working.
States incorrect password yet it is typed in correctly
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fred    •   36 days ago  # + 0 -

log in and app log in not working
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Lou    •   39 days ago  # + 0 -

Unable to view any booking details or cruise information. USA site works without issue so why dosent uk? Very frustrating
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Gary    •   42 days ago  # + 0 -

not working last 2 hours
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Francine Marcinczyk    •   42 days ago  # + 3 -

Celebrity website says when you sign in that’s it’s taking a break! Can’t check-in on my cruise this afternoon.
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PG    •   42 days ago  # + 2 -

After finding cruise & wanting to hold reservation. Site went down - now cannot sign in to site at all.
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Guest    •   42 days ago  # + 0 -
★ ★ ★ ☆ ☆

It's down often, making cruise planing challenging
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JT    •   42 days ago  # + 3 -

Cannot login to site after many attempts.
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Shae    •   44 days ago  # + 0 -
Why is website screwing up payment information?

The celebrity app and website now say I have a balance due (which is way more than I paid for it) when it said it was paid in full in the past (which it is). I keep getting error messages with my sign-on. What is going on? This is very frustrating. Been trying for 2 days now. My cruise is in 33 days.
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Arlene    •   47 days ago  # + 0 -

I have been trying to log on for 2 days. What’s going on?
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Mick    •   81 days ago  # + 0 -

Cannot access captains club or cruise planner! Been trying for a week!
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D    •   81 days ago  # + 0 -

cannot log in,cannot get on website Not good
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Diana    •   82 days ago  # + -1 -

Still down,why
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Ks    •   84 days ago  # + 0 -

App not working for check in. Can't upload photos and people who have logged in are showing in progress
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Rebecca    •   84 days ago  # + 0 -

Worst website ever Constantly get error messages
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Katherine Wilson    •   110 days ago  # + 0 -

Celebrity Cruises app does not load. Doesn’t even get to the login.
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Guest    •   122 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website usually down, chat window always unavailable, can never find answers
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Sherri Meeder    •   127 days ago  # + 0 -

I tried using all the links you provided above, and none of those work as well.
I still can't sign onto the celebrity cruise line site
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Marek    •   171 days ago  # + 0 -

I’ve been trying to login for 2 days now…
Always: It’s not you it’s us…
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Glenda    •   178 days ago  # + 0 -

I’ve been trying to login for 3 days now….
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Mark    •   208 days ago  # + 0 -
Website down

Website has been down for a few hours now. Landing page has "Our website needs an important system update to better serve you. We´ll be back shortly."
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Connie    •   224 days ago  # + 0 -

The webinar that has a 10/10/2023 deadline will not load.
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Wilki    •   246 days ago  # + 1 -

Can't log in to Celebrity Cruises website - 80% loading then nothing.
Can't feed in card details on App to complete check-in

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BMD    •   248 days ago  # + 1 -

Same issue as Kohjb, when I attempt sign-in I get a white screen and a grey progress bar that stops around 80%.
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kohjb    •   248 days ago  # + 3 -
Hang at Sign in page

When ever I click on "Sign in" to sign in to my existing account, the screen goes blank, there is a grey progress bar that progresses to about 80%, then it hangs and just stays there - so I get a hang with a white page and grey progress bar that does not move any more.
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Odi C    •   287 days ago  # + 2 -

I have an account and cannot get in. I have changed my password twice and it still isn't taking it so I can get in - So Frustrating!
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Sha    •   299 days ago  # + 1 -
Ms

The app is not accepting my credit card in on line checkin ..I did complete all other requested info.
In fact I just used the card . I called my bank and I have NO problems . Is the celebrity app “down” ? What can I do?
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Guest    •   456 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

can not get a hold of anyone and the website is not showing status!
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Guest    •   481 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I have been trying to log in for 3-4 days and called them a couple of times already. The website is down and phone call takes me to nowhere either.
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Guest    •   523 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site down for ‘Maintenance’ most of the day…..and less than 20 hours left of their special promotion of up to 75% off…..very frustrating!
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Emily    •   553 days ago  # + 0 -

Every time I try to make my final payment it just spins for an eternity and nothing happens. Are they having system issue’s today 11/10/22
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V Thomas    •   563 days ago  # + 0 -

Can't log in to Celebrity 'Manage my account' or Captain's Club
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Carrie    •   570 days ago  # + -1 -

October 24th, 2022 - Is Celebrity's site down again on the internet? Every time I try to log into my account to check when my final payment is due, it comes up with a message that says something like "BAD error" or something like that. I've had this happen multiple times in the last few months. It's very frustrating. Anyone else having this issue today or recently?
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Guest    •   583 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Not loading data for nearly 2 weeks..can’t reserve a cruise online
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Ray    •   601 days ago  # + 0 -

Site is down and it’s affecting reservations department
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Jackie    •   601 days ago  # + 0 -

Having same issue as everyone below. Will try tomorrow.
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Guest    •   601 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cannot sign in. Reverts again and again to Login page.
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Joanna    •   601 days ago  # + 0 -

I'm having the same login issues with both RCL and Celebrity website. Yes, site loads but can't log in.
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Michael    •   601 days ago  # + 0 -

Site loads but can't login. Have not tried calling, but I'm guessing they may be overwhelmed with people calling about the storm
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Rose    •   601 days ago  # + 0 -

When I attempt to login, the X spins and then returns to login page both for Celebrity and Royal Caribbean.
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Kathy    •   601 days ago  # + 0 -

I have the same issue with not being able to log in and no one picks up the phone.
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Tom    •   601 days ago  # + 0 -

Site appears down. Will start signing in then X's spin then returns to sign on page.
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Traveller Joe    •   602 days ago  # + 0 -

Not able to log into my account No one available at the reservation center either....no answer and/or no recoreded message
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Guest    •   602 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Poor website dependability. Reservation agents not trained well
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deb    •   602 days ago  # + 0 -

23rd September 2022 11:00 EST- Site appears down. Will start signing in then X's spin then returns to sign on page
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Hardy    •   602 days ago  # + 0 -

23rd September 2022. Can't get logged in to my account. It appears that the website is down
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Roger Jones    •   602 days ago  # + 0 -

23rd September 2022. Can't get logged in to my account. It appears that the wbesite is down
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