Accor.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: accor.com

Accor is the leading Augmented Hospitality hotel group offering unique and meaningful experiences in 4,900 hotels across 110 countries.

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Forum & Comments (66)


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 Accor.com status: NO ISSUES  66 comments

Accor.com problems for the last 24 hours


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Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on accor.com. In this case, use the links below:

http://accor.com    https://accor.com    http://www.accor.com    https://www.accor.com


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Jay    •   35 days ago  # 27 April 2024 + 0 -

Can't log into Accor app but can log in via website on my pc. Anyone else having this issue?
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M    •   47 days ago  # 15 April 2024 + 0 -

Can’t login to members area. Crap website. Crap app.
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Guest    •   47 days ago  # 15 April 2024 + 1 -
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Constantly down
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Guest    •   48 days ago  # 14 April 2024 + 0 -

The booking site won't load. Unable to making a booking.
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Sakorn    •   73 days ago  # 20 March 2024 + 0 -

Future bookings (of which I have many!) Not showing on app. Luckily, I always print the confirmation emails!
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Guest    •   90 days ago  # + 0 -

Access denied error 17?
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Guest    •   114 days ago  # + 0 -
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App/Website has no functionality, booking is not working, all is covered with error messages
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Mike    •   122 days ago  # + 1 -

No record of existing or previous bookings. Problem started 2 days ago
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Jcm    •   122 days ago  # + 1 -

App not showing my bookings
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Guest    •   122 days ago  # + 1 -
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App not showing my bookings and website crashed
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Guest    •   129 days ago  # + 0 -
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Server down or else, cannot process transaction or any booking at any hotel
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cest la vie    •   147 days ago  # + 0 -

French, Italian you name it. Shit shit shit.. ripping of Nordics. Go to hell cest la vie
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db    •   150 days ago  # + 0 -

Website does not load correctly to make a booking
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Guest    •   154 days ago  # + 0 -
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Won't let me log in...changed password multiple times as requested. Been a problem for a long time. It's horrible.
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Julie    •   170 days ago  # + 0 -
App and website not working

Not able to make booking due to failure payment. The error msg popd up saying our team is already hard at work to get everything back up and running
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Grey    •   171 days ago  # + 0 -

the above links are useless they just advertise for jobs & you cant log in with them.
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Grey    •   171 days ago  # + 0 -

Cant log in to account
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Mary    •   215 days ago  # + 5 -
Issue with booking

Receiving this error message when trying to book. This happens at the final stage when I try to pay. I have contcated my credit card provider who say the issue is with Accor.

Oops!
Sorry, we cannot answer to your request due to a technical issue.
Would you like to try a new search?
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Craig    •   229 days ago  # + 0 -

Error 15 when trying to login to my account ?
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CAROL    •   230 days ago  # + 1 -

CANNOT LOG INTO ACCOR
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Kat    •   234 days ago  # + 1 -

cannot signup for Accor Plus membership. Webpage goes blank on page which should show payment option
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Mike    •   248 days ago  # + 1 -

Login not working. Can't access account to make a booking
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Avril Taylor    •   256 days ago  # + 0 -

Send 20% off discount then cannot access website!
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Guest    •   296 days ago  # + 0 -

Cannot log in to the app and website. Will have to book with non accor
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Guest    •   296 days ago  # + 0 -
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I just want to speak to a human being. Website and auto responses useless.
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Frequent Traveler    •   315 days ago  # + 2 -

The Accor All App has been down for hours. Can‘t book a hotel for tonight and will stay with another Hotel group tonight.
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MG    •   315 days ago  # + 0 -

App is not working - shows an error
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Guest    •   320 days ago  # + 0 -

App is not working. Unable to book hotel
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Guest    •   347 days ago  # + 0 -
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Their app and website are not working
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Guest    •   347 days ago  # + 2 -
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Never seem to be able to view, review and amend bookings.
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Guest    •   352 days ago  # + 0 -
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Website is always down , for a global company. It is a disgrace
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Guest    •   389 days ago  # + 2 -

Accor still down, called today and they said will be fixed within the hour. It's been 8...
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BC    •   389 days ago  # + 4 -

cant login and reservation line won't give you the member discount because their system is broken too. What a joke!
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Luke    •   389 days ago  # + 1 -

Login not working - VIC, AU
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David    •   389 days ago  # + 0 -

Can't login. HK
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MBC    •   389 days ago  # + 1 -

App down and useless Brisbane
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Lussac    •   389 days ago  # + 3 -

Accor login not working since evening of Monday 8th May. Still not working Tuesday morning 9th May 10:45 am
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Pelth    •   389 days ago  # + 10 -

Accor.com and Accor App not working
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Al    •   389 days ago  # + 6 -

Accor still down at 11.33am May 9th.
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Guest    •   389 days ago  # + 10 -
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Unable to log in as at 11.01am. May 9, 2023. Need to book travel
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Question    •   389 days ago  # + 3 -

Has accor been hacked?
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Aamir - Milwaukee, USA    •   389 days ago  # + 2 -

App and most features on the website are dow
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Corey    •   389 days ago  # + 2 -

App not working or login on browser
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Anon    •   389 days ago  # + 2 -

Login not working. Melbourne vic
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Marcelo    •   389 days ago  # + 7 -

Not working website login neither app
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Michelle Donald    •   389 days ago  # + 6 -

Can’t get into the app book accommodation
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Guest    •   513 days ago  # + 0 -
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Unable to complete booking, no matter what browser you use, only thing that works is the app. Pretty dire
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Guest    •   521 days ago  # + -1 -
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Not ablecfor customer service imposaible to claim missing points
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John Hessey    •   545 days ago  # + 0 -
Online booking not happening Sunday 4t Dec 2022

I filled out the booking form and it still saying "Booking in Progress. You will be directed to your bank's secure site..." after twenty minutes
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Guest    •   623 days ago  # + 0 -
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it doesnt work at all. i select dates and just get an empty page
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Shuh    •   630 days ago  # + 0 -

Can't pay!!!
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Nat    •   726 days ago  # + 0 -

Can't login in or book using my suite upgrades
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Ben    •   758 days ago  # + 0 -

Trying to book but " Oops! Sorry, we cannot answer to your request due to a technical issue.
Would you like to try a new search? "
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HK    •   766 days ago  # + 0 -

Website not working. Unable to search properly or access bookings
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Jake    •   766 days ago  # + 0 -

Website not accessible
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Paulina    •   769 days ago  # + 0 -

Can't log in or connect to my account. Link defective
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Guest    •   782 days ago  # + 0 -
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Website not working without any explanation
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Guest    •   783 days ago  # + 0 -
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I have booked 2 hotels. No confirmation email for second booking and account management not working.
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David    •   798 days ago  # + 0 -

Cannot cancel reservation
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Denise    •   808 days ago  # + 0 -

Can't login, can't renew membership, can't live chat, don't receive an email response to request via (non-working) chat session
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Maria Pipino    •   877 days ago  # + 0 -

I am unable to access the Accor website today...is there aproblem???
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CL    •   957 days ago  # + 0 -

I can't make reservations neither thru the app nor the website for 2 days now
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Marepacificum    •   962 days ago  # + 0 -

Sorry, we cannot answer to your request due to a technical issue.
Would you like to try a new search?
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Superhuman    •   963 days ago  # + 0 -

Website and app down
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Guest    •   1023 days ago  # + 0 -

Oops!

Sorry, we cannot answer to your request due to a technical issue.
Would you like to try a new search?
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Marin    •   1023 days ago  # + 0 -

Web page for booking is out of function and the booking procedure cannot be finnished
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