Chipotle Current Status

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Website: chipotle.com

Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
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Forum & Comments (172)


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 Chipotle.com status: NO ISSUES  172 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on chipotle.com. In this case, use the links below:

http://chipotle.com    https://chipotle.com    http://www.chipotle.com    https://www.chipotle.com


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Nonya    •   62 days ago  # 31 March 2024 + 0 -
Fix your site

Customers use the website or the app because everyone can’t get to the actual store locations sometimes. The site or app constantly suggesting this isn’t helpful fix your site!! Also, portions in web orders are so small for what you charge.
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Nonya    •   62 days ago  # 31 March 2024 + 0 -

Chipotle website can’t process payments has ben like this for weeks fix it already
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Uncle J    •   63 days ago  # 30 March 2024 + 1 -

Website can't process payments, Des Moines, IA
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guest    •   71 days ago  # 22 March 2024 + 0 -

website can' process payments or add food orders
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Guest    •   80 days ago  # 13 March 2024 + 0 -
★ ☆ ☆ ☆ ☆

f***ing stupid never f***ing works
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Biff    •   86 days ago  # + 0 -

Website can't process payments. Albuquerque, NM
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Bobby    •   103 days ago  # + 0 -

It won't process my payment,I've tried 3 locations,its been a week...im in cleveland Ohio using Android
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Cheryl    •   104 days ago  # + 0 -

This is the second week in a row your app hasn't been able to process payments. I didn't get my free queso last week because of this.
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Guest    •   127 days ago  # + 0 -
★ ★ ★ ☆ ☆

Unfortunately the Chipotle app has not been the a good app for a long time. It'll show me a previous order, ask me if I want to re-order and not give me the ability to do so.
It also doesn't let me know if Sofritas or any other protein product is or isn't available.
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itzia    •   129 days ago  # + 1 -

why is your payment on website always down...
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Shanti    •   151 days ago  # + 2 -

Chipotle Payment system is down today. It’s advising me to go in the restaurant to order
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Guest    •   154 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I have been trying to create and use a Chipotle account for two days without success. What is with these guys?
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Mia    •   161 days ago  # + 2 -

Chipotle online ordering not working.
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Temika B    •   178 days ago  # + 0 -

App not working won’t let me add my card
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Dude Guy    •   179 days ago  # + 2 -
Online Ordering Not Working

Online orders STILL not working. You all should probably fire whatever company it is that is responsible for your online ordering system because it has been down for days if not several weeks
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Senor Frog    •   184 days ago  # + 0 -
Online Ordering Not Working

Online ordering not working. Issue with processing payments. Says I can submit order and pay in store, but it isn't submitting the order, either
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Keena    •   187 days ago  # + 0 -
Website won't process payments

I keep trying to order Chipotle on their website and it won't process, then I get a message saying it can't take payments online and to either try again, or order in store. Selecting try again doesn't work
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BP    •   196 days ago  # + 9 -

App keeps saying "somethings not right try again later" and this is day 2 since the issue.
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Guest    •   205 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

App is terrible. Refuses to let me sign in without error codes. Then I try to order as a guest, refuses to let me pay without “something went wrong”. This is a constant thing that happens whenever I try to use it
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Marc    •   206 days ago  # + 0 -
Wow, worse than garbage....

I can't believe these companies have no regards for having a proper app. This one is one of the worst pieces of garbage I had to deal with. Hasn't been working for two months either since it forced me to update.
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Guest    •   213 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

couldn't sign in to account to use member rewards, nor able to order online as a guest
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Guest    •   213 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Some time and particular today is a big day and app doesn’t work.
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Skeleboner    •   213 days ago  # + 0 -
NEED MY SLOP

Unreal. I look forward to this insane double-meat, guac-piled, slop meal every single year. Previously, I would put on my fur suit and come into Chiptole IN REAL LIFE. Now they've made it impossible for good hardworking folks like myself to walk in OR order on their shit app. Thanks a lot, no slop for me this year looks like.
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Poop shoot    •   213 days ago  # + 0 -

Bro i was counting on this burrito to relieve my bowels and now im stuck here constipated. Get your website workin damnit!
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Boorito    •   213 days ago  # + 0 -
Peculiar

The site started having issues and I was signed out of my account immediately at 3:00pm when the promo started which is very peculiar indeed.
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Guest    •   213 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Their tech sucks
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Guest    •   213 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

App just doesn’t work and it’s of course when they have a Promo going on
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ChipotleHungry    •   213 days ago  # + 4 -

How f****** convenient that the app breaks while they're having a promotion. OFC.
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App is trash    •   213 days ago  # + 1 -

Can’t get any help from customer support or my local location when I call
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shit    •   213 days ago  # + 4 -

never gonna get this stupid burrito.
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J    •   213 days ago  # + 0 -
Confirmed Down

Now the app is finally saying it’s having a problem and won’t let you order. Took all of about 5 minutes after the promotion to crash the system. Embarrassing.
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shit faces    •   213 days ago  # + -1 -
f***ers

coming from a lawyer point of view. i an def suing them because hella f***ing issues here. and their rules and regulations have falls in them. f*** them. f*** chipotle big time
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Alex Baltimore    •   213 days ago  # + 1 -

Can’t use the app or website…assuming it’s because of everyone trying to use the promo code…overloading the servers.
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Guest    •   213 days ago  # + 6 -
★ ☆ ☆ ☆ ☆

It’s not working both the website and app are down and I’m pretty sure their doing it on purpose so people can’t use the promo code
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hangry    •   213 days ago  # + 1 -

why is this website always garbage
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Guest    •   213 days ago  # + 6 -

Can’t log in and doesn’t send verification code
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Gay    •   213 days ago  # + 4 -

I want my damn burrito. I'm starving
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Guest    •   213 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Can’t order or update password
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Guest    •   213 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

app isn't working
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Black Killer    •   213 days ago  # + 2 -

Hate this
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A    •   213 days ago  # + 3 -

Can't order online because of the stupid Boorito promotion. Servers overloaded.
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J    •   213 days ago  # + 3 -

App is trash and won’t let me order.
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Mr. Boner Man    •   213 days ago  # + 2 -

This sucks, just wanted a burrito
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Boorito wanter    •   213 days ago  # + 2 -

I hate u so much chipotle and ur app has always blown
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get me mah BOORITO!    •   213 days ago  # + 5 -

class action lawsuit as far as I'm concerned.
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Not Surprised    •   213 days ago  # + 0 -

It's not like this isn't a known issue on Oct 31st.
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Guest    •   213 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Not working
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Der Kriegermeister    •   213 days ago  # + 5 -

I can neither Build My Dreams, nor eat them... sigh
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Be so fr    •   213 days ago  # + 2 -

Chipotle lemme order my boorito stop playing
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Guest    •   213 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The app won’t work at all literally so pissed rn
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bruh    •   213 days ago  # + 1 -

just lemme order
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Guest    •   213 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Nothing is working, neither their website nor their app.
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oh my god    •   213 days ago  # + 22 -

i want my goddamn burrito so bad i’ll kill myself bro come on
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Guest    •   213 days ago  # + 6 -
★ ☆ ☆ ☆ ☆

App hardly ever works. Been trying for an hour to order and it doesn't take anything. Get with it Chipotle. It's a good way to lose business
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Guest    •   213 days ago  # + 6 -
★ ☆ ☆ ☆ ☆

The app always breaks in high volume days when they are running promotions. They have to be expecting this volume but don’t care enough to be prepared for it
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nonaya    •   213 days ago  # + 14 -
chipotle issue

the app isnt working. its being so stupid and not allowing to do anything. this is ridiculous like why do this stupid promotion and have all these issues? should be more prepared
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Geee    •   213 days ago  # + 5 -

WTF CHIPOTLE!! CAN'T SIGN IN ON WEBSITE OR MOBILE APP!!! STUPID ASS "BOORITO" PROMO CRASHES YOUR LAME SYSTEM.
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f***    •   213 days ago  # + 2 -

Shits not working
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Vic    •   214 days ago  # + 3 -

been trying for 30 minutes and finally got to the payment part and it won’t go through. Figures they’d have a broken app on 6$ entree day
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bruh    •   214 days ago  # + 2 -

app wont let you put order thru, damn boorito shit is crashing it
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Elizabeth    •   214 days ago  # + 8 -

can't order, can't log back in after logging out. I just want a burrito
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Guest    •   214 days ago  # + 5 -
★ ☆ ☆ ☆ ☆

the app isnt working. this always happens why do they constantly always make this boorito shit online when it always crashes.
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Tirrell    •   214 days ago  # + 46 -

Absolutely slammed because of the 6$ entrees. The sever can't handle it. Can't get an order through.

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Guest    •   314 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Regarding trying to order online and creating a email and password has been very negative. And no help.
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Used to be Chipotle Fan    •   319 days ago  # + 1 -
Shit Application and Order Processing

App doesn't work at all. If you are signed out, you won't be able to sign in/reset password/anything.

Tried to get a hold of a live person, unable to do so. Order was messed up completely, and they gave me 3 free drinks even though all 3 of my kids meals were messed up and my wife's order was messed up. Chipotle has gone downhill FAST.
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Dave    •   325 days ago  # + 0 -
App not working

Have been getting the Something's not right, please try again later error for a week now. Even after an update I got today, still can't order or even login to the app now.
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Guest    •   338 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

The app is terrible. Always crashing and sending us into an endless loop.
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Guest    •   358 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

It almost always says payment not working today but you can pay at the store, then when you hit order, it won't order, it just stops.
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Guest    •   373 days ago  # + 0 -
★ ★ ☆ ☆ ☆

The app doesn't work -- says all meats are "temporarily unavailable" for 2 weeks now.
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Guest    •   407 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

ppayment issue no waork
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Guest    •   426 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Can’t place order on app. “Sorry something’s not right” error whenever I try to place an order.
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Guest    •   441 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

garbage website overpriced garbage food
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Guest    •   463 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can't get an account. Can't get an order
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Guest    •   504 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Their app on iPhone hasn’t Worked the past few weeks I’ve tried to login. Then they have an avocado that says that sucks the app is down or something like that but they never fix it. There’s no number to contact to reach out I’m trying to get my reward points from my receipt because I forgot to scan it on my phone when I was there. This is a huge company what’s the problem? Fix the app.
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Guest    •   509 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Down
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Guest    •   509 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cannot redeem any rewards regardless of what you do
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Jen    •   513 days ago  # + 0 -

Tried to log in 3 times still didn’t work. I had to use the website it worked there
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Guest    •   533 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Poor consistency never get it right despite how easy it is to read the order and when they do get it right it’s never double meat like I order. Chipotle doesn’t care about their customers they just want your $. More often then not the workers have a bad attitude as well and act as though they are being held against their will.
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Guest    •   547 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Have not been able to access website to order for days now.
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Guest    •   547 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

ordered delivery and it came missing a few ingredients after taking over an hour to arrive and now won't let me send a review on their website. very frustrating don't order delivery from their website its never worth it
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Guest    •   553 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

There online app sucks won't allow me to put in order and digital only sucks. For same reason if you can't get into app how the hell do you put in a digital order.
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Guest    •   557 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Can’t log in nor can I change my password or send a reset to my email. I am still receiving promotional emails about my chipotle and all my points and credit card info is stuck.
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Guest    •   564 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Lousy app! Can’t log in!!
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Guest    •   617 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

App never works, unable to login to account, locations are always closed, food is 30-45 minutes late
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Guest    •   621 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I can't sign in to order on line put it back the way it used to be!
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A    •   624 days ago  # + 3 -

It's been like a week of this during checkout on the website:
"Sorry, something's not right.
Please try again later."

It's getting in the way of ordered online, my preferred method.

Trying again later won't work; I've tried. It's been a week of this. Also, I've attempted, multiple times , this process: empty my cart, log out of the web app, clear Chrome cache, close out of browser, and start from scratch. That fails miserably, too. Results in an identical error msg. I tried in another browser, and also on the mobile app. Same thing.
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A    •   624 days ago  # + 2 -

It's been like a week of this during the checkout:
"Sorry, something's not right.
Please try again later."

Trying again later won't work. It's been a week. Also, I've tried multiple times to log out, clear cache, close out of browser, and start from scratch. That fails miserably, too.
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TB    •   628 days ago  # + 0 -

It was down yesterday and again today
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JB    •   631 days ago  # + 1 -

App is not working today. It said oops, something is not right.
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Guest    •   641 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

This app never works. The website isn't working either. "Oops this is the pits, something went wrong!" On both the website AND app for weeks and weeks. Annoying
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Bobby    •   641 days ago  # + 0 -

Downloaded the new app today. Cant login on app or online. WTF?
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George    •   645 days ago  # + 0 -

After saying they can't take payment online and suggest I pay at the store they say "Oops something's not right. Try again later." If any other restaurant chain has a more horrible web presence, has more consistent problems with their website, please let me know. Is there another more feckless, incompetent, and consistently inane website?
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James    •   649 days ago  # + 0 -

just trash. "Oops something's not right." website is trash, always will be. sometimes I get lucky
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Guest    •   659 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Never works and they don’t read the orfers
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Marconey    •   660 days ago  # + 0 -

Keep getting message "something went wrong. Please try again later" using app or website. Can't place an order.
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Elizabeth    •   670 days ago  # + 0 -

Perhaps they are trying to go out of business..... app still won't let me back in and phone ordering doesn't work.
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Guest    •   670 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Ridiculous. App won't allow verification code to be entered, although it requires me to do so. Called customer service. Took 45 minutes and spoke to 7 people, who were all polite and transferred me to "the correct department" - meaning they don't have anything to offer and don't care.
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Filipino Prez    •   679 days ago  # + 0 -

Who tf is running their site over there?
This shit is absolutely ri-goddamn-diculous for it to be down this long. I'm so hangry!

A giraffe on heroin could manage it better.
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Guest    •   684 days ago  # + 1 -
★ ★ ☆ ☆ ☆

Not updating
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Elizabeth    •   685 days ago  # + 0 -

App is a disaster, but customer service by phone is even Worse!, after huge hold time, finally got a person on the line. All 10 people to whom I was redirected were polite ….. 10 of them. Each one politely said they would redirect my call to the right department! Apparently there is NO right department! Then the call finally dropped. It was like a bad SNL skit!
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Guest    •   685 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

f***ers saying i need 2 step verification now to get in my account i dont have any f***ing phone and not getting one just for them!!!!!!!
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Dan    •   701 days ago  # + 0 -

Same error...for a long multitude of days
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Guest    •   716 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It’s awful
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Guest    •   717 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Website has a ton of issues, constantly not working....other than that perfectly fine, it's just a bit frustrating if you don't want to say in person what can be said offline
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just want burrito    •   752 days ago  # + 0 -

checkout page :b:roke, can't pay
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hungry    •   752 days ago  # + 0 -

can't online order :(
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Frustrated.    •   752 days ago  # + 0 -

Online ordering down. Hasn't been working lately on mobile or desktop.
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Guest    •   757 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Payment processing has been down for a week, and that information is only shown on the app and not the website
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Guest    •   757 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

app and website always crash! today both!
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Alex    •   759 days ago  # + 0 -

Sorry, somethings not right for a couple weeks now every time I try to order online. Doesn’t work on app or the website
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BirdsArentReal    •   760 days ago  # + -1 -

One order went to the wrong address (even though I have the correct address saved -- so weird) and the next order simply won't go through. "Something went wrong". Cannot add a new payment method or place an order.
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Guest    •   767 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Shit app shit service shit delivery used to be the best food is now overpriced shit
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AMONGUS IMPOSTER    •   769 days ago  # + 0 -

Retarded app won’t let me log in or even reset my password

What a joke
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Guest    •   770 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Constantly can't sign in

Sometimes when I do sign in and place an order, the store is actually closed. Has happened multiple times
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jack    •   770 days ago  # + 0 -

Not letting me order or even access the site repeat "something went wrong" messages. Worst online ordering site/app. Truly inexcusable by today's standards looks like chipotle's competitors got my money today.
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Mike    •   772 days ago  # + 0 -

Oops! Looks like something went wrong.
Please try again later.

Error message when logging in.
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Jason    •   774 days ago  # + 0 -

I haven't been able to make an order from chipotle.com since the beginning of April. I have a free entree that can't be redeemed that was given to me as recompense for an incorrect order. Chipotle used to be on top of their game. Now they are faltering
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Lia    •   774 days ago  # + 0 -

I don't understand why I can't complete an order. I submit payment and it says "something went wrong". Has been happening since Sunday 4/17/22. It's now Tuesday. Any one else have this issue?
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Guest    •   781 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Their app/servers are regularly broken. Their support for the problems is nonexistent. And half the time, at a given location, they have online orders only and in store orders only every other day.
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Raj    •   782 days ago  # + 0 -

Login issue not able to login..
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Nay.    •   786 days ago  # + 0 -

The app is not working at all, Please fix y’all app chipotle.
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Hungry    •   786 days ago  # + 0 -

After entering my card information and submitting order, it says "Sorry, something's not right."
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Dude    •   792 days ago  # + 0 -

Solved: Turns out my problem was that it doesn’t like VPN, like NordVPN
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Dude    •   792 days ago  # + 0 -

I’ve been unable to order online for a week (3/26-4/1/2022)
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Guest    •   816 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The app is always broken.
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Guest    •   840 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Please fix your website, so we can order online!!
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Guest    •   876 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Wtf
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Guest    •   879 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I can’t talk to anybody about fixing my app so that I can get my rewards or order online
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MS    •   881 days ago  # + 0 -

When I hit place order, I get an error "Something went Wrong"
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Luis Andrew    •   883 days ago  # + -1 -

Actives????drop your handles let follow you Asap ????
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KJ    •   909 days ago  # + 0 -

Can't log in to the Chipotle online site
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SR    •   934 days ago  # + 0 -

Can't log in for the last 2 days
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TIA    •   942 days ago  # + 0 -

Rewards haven't been updated with new points for over a week...
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Mad    •   943 days ago  # + 0 -

Can't put any order online or in app
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Wilma Dikfit    •   943 days ago  # + 0 -

Convenient both app and online are down as 5$ sale starts for app and online only.
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Marianne Morrison    •   943 days ago  # + 0 -

Of course with the $5 BOORITO offer the app and the online isn't working...hmmm
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Steve    •   943 days ago  # + 0 -

Why offer the 5 dollar boorito if your servers can't handle it
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Guest    •   943 days ago  # + 0 -

App and Website
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guest    •   944 days ago  # + 0 -

log-in
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Guest    •   946 days ago  # + 0 -

App and website keeps saying there's is Is something wrong with email or password. I am using the correct email on password. When I click forget password it does not send me a link to reset
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Leti    •   958 days ago  # + 0 -

Online ordering super slow
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guest    •   959 days ago  # + 0 -

online ordering
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no    •   962 days ago  # + 0 -

Login down
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Chuck    •   975 days ago  # + 0 -

“Look like you missed something” not working
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Alicia Williamson    •   975 days ago  # + 0 -

App told me to upgrade now app won't download..I have 1500 reward points sooo frustrated
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Guest    •   979 days ago  # + 0 -

App prompted me to update - app would not update and can't be used without updating. Frustrated, I uninstalled app and then tried to download and install - app will not install. Something went wrong with the latest update, everything else on my phone is fine.
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Kim Nghiem    •   979 days ago  # + 0 -

can't order from phone app 9/25/2021 zip code 55126
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Trudee    •   983 days ago  # + 0 -

App not working won’t let you order
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Guest    •   988 days ago  # + 0 -

No mobile?
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Tracy    •   1059 days ago  # + 0 -

Oh...did not download app....this was their regular website
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Tracy    •   1059 days ago  # + 0 -

Created an account through their website...tried to log in but get message that "somethings not quite right". Several attempts. It let me reset password. Tried to log in with new password...same message.
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Jeanne Andres    •   1060 days ago  # + 0 -

App not working. I have been trying to get into my app all day to take advantage of my BOGO entree that expires today at 10pm. My app says Internet not working but obviously it is since I am posting here as well as I have had no problem with any other apps or internet usage all day. My coupon will expire and I was never even able to access my reward offer. I'm wondering if anyone else is having the same issue as it seems oddly coincidental that it works every other time except the day I need the coupon for a freebie...
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Tony    •   1072 days ago  # + 0 -

Just like many of you, not able to use the app - getting that No Internet Connection error. This has been like this for several weeks now. Mostly recently tried to launch this evening - no luck! Even deleted app and reinstalled. Nothing works. I use a Galaxy S7. This has got to be a Chipotle corporate tech issue with the app. Hope they can resolve it soon. It's annoying.
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Cindy    •   1072 days ago  # + 0 -

I've been trying for three days to put my receipts in, what's going on
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Steve    •   1077 days ago  # + 0 -

App says aw shucks no internet connection
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Rachel    •   1080 days ago  # + 0 -

App says no internet connection. I have an S7.
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Guest    •   1080 days ago  # + 0 -

App
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Hungry Hungry Human    •   1082 days ago  # + 0 -

App still down, won't go past the screen with "Aw shucks, there's no internet connection."
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Zach stewart    •   1084 days ago  # + 0 -

App says no internet connection... android galaxy s9
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Brigette    •   1084 days ago  # + 0 -

is Chipotle app down ??
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Guest    •   1092 days ago  # + 0 -

App not allowing login
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Guest    •   1102 days ago  # + 0 -

Network connection
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Guest    •   1108 days ago  # + 0 -

App and website and rewards
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Guest    •   1136 days ago  # + 0 -

App and website
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It was out but    •   1156 days ago  # + 0 -

It worked for me just now
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stella    •   1156 days ago  # + 0 -

hey y’all chipotle worker here, our system isn’t accepting orders so they are restarting it so sorry
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Guest    •   1156 days ago  # + 0 -

Who's DTF?
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Guest    •   1156 days ago  # + 0 -

Website down
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Guest    •   1156 days ago  # + 0 -

I think its down
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Mel    •   1156 days ago  # + 0 -

App and website down
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Guest    •   1156 days ago  # + 0 -

app and website not working
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Guest    •   1156 days ago  # + 0 -

App and website
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