Tui.co.uk Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: tui.co.uk

Coupon code not working? Tui.co.uk active coupons ⟶

Report an issue
Forum & Comments (200+)


How do you rate your experience with Tui.co.uk?

☆ ☆ ☆ ☆ ☆

Server status information has just been updated.
Check again     What to do if the site is unavailable?


Is Tui.co.uk down today June, 2024?

Find out if Tui.co.uk is working normally or is there a problem today

 Tui.co.uk status: POSSIBLE PROBLEMS  Why ↓

Tui.co.uk problems for the last 24 hours


Tui.co.uk not working?

Website is down, not accessible or buggy?

I have a problem with Tui.co.uk    or join Reddit-like issues discussion


Most reported problems

GENERAL OUTAGE
100%
 


Forum & Comments

Tips? Frustrations? Share them with other site visitors:

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on tui.co.uk. In this case, use the links below:

http://tui.co.uk    https://tui.co.uk    http://www.tui.co.uk    https://www.tui.co.uk


tell us about today's failures without registering
no identification required
comments with obscene language and insults will be deleted
You typed 0 characters

Kathryn    •   2 days ago  # 30 May 2024 + 0 -
App, not installing properly

App not working on phone. Installed deleted, cleared data and cache, restarted phone, yet still not able to move beyond page that says Welcome! and offers the option to change country. No buttons/links.
Spam or obscene language? Report it!

Emma Trett    •   33 days ago  # 29 April 2024 + 0 -

Amendment fails every time
Spam or obscene language? Report it!

Mary    •   38 days ago  # 24 April 2024 + 1 -
Tui App is worst I’ve ever experienced!

I have paid the Cruise in full (10,000) and now the App says my details are not known so I cannot access the App to book trips, check in on line etc absolutely appalling
Spam or obscene language? Report it!

J    •   41 days ago  # 21 April 2024 + 1 -

Tui app not accepting password. Can access my account via the website.
Spam or obscene language? Report it!

Paul    •   45 days ago  # 17 April 2024 + 0 -

Tui app just keeps stopping, been like this for months. Have deleted and reloaded several times still stopping. So annoying
Spam or obscene language? Report it!

Guest    •   53 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website doesn't work and cannot enter all API details - takes a long time to enter all the data accurately but cannot save it and all data is lost when you leave the API screen - really annoying as I have entered API for seven passengers and no further forward. Not good enough TUI
Spam or obscene language? Report it!

Guest    •   57 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It’s not working!
Spam or obscene language? Report it!

Judith op den Brouw    •   59 days ago  # + 1 -

cant get boarding passes on line or in app
Spam or obscene language? Report it!

Holiday    •   62 days ago  # + 0 -

Tui manage my booking down
Spam or obscene language? Report it!

Guest    •   64 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Technical issues
Spam or obscene language? Report it!

Guest    •   64 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website technical issues
Spam or obscene language? Report it!

dee    •   66 days ago  # + 0 -

Access Denied
You don't have permission to access "http://www.tui.co.uk/" on this server.
Reference #18.1e847b5c.1711554423.c9200237
Spam or obscene language? Report it!

Guest    •   72 days ago  # + 0 -
★ ★ ☆ ☆ ☆

They don't respond. Travelling tomorrow and still can't print cruise boarding passes!!!
Spam or obscene language? Report it!

Guest    •   72 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

cannot book holiday.all i get is Bad request server could not under stand Request. Apache server error Port33020 and Port36020.It must be your problem as I don not have any problems with my computer or body else.Will have to go with Jet2.
Spam or obscene language? Report it!

Guest    •   74 days ago  # + -1 -
★ ☆ ☆ ☆ ☆

very slow to load each page, now error message "400 - server does not understand browser request". what ??
Spam or obscene language? Report it!

Denis K    •   77 days ago  # + 0 -
No confirmation of booking

Have not had confirmation of my booking to Skiathos made on 13/4/24. My online banking shows payment but nothing shown on app either. Holiday now shown £600 dearer. Awake half the night.
Spam or obscene language? Report it!

Nic    •   81 days ago  # + 0 -

Payment shown as pending with bank however, error message shown on TUI website. Booking not confirmed.
Spam or obscene language? Report it!

Karen    •   82 days ago  # + 0 -

Cannot book a cruise and stay as the final booking page will not load
Been like this for at least 10 days
Spam or obscene language? Report it!

Mark    •   83 days ago  # + 0 -

Same issue as others App not working and the card is being declined so I’m stuck in Egypt with my funds trapped on that damn card.
Spam or obscene language? Report it!

Darron Lee Darron    •   83 days ago  # + -1 -
Fix the TUI app please

This TUI app isn’t working half the time, how can I check my balance on my travel card when the app isn’t working. The app needs to be sorted and soon.
Spam or obscene language? Report it!

Darron Lee Davies    •   83 days ago  # + 0 -
Can’t access my TUI app for the 2nd time in a week

I’m having problems with my TUI app as it keeps saying connection to you’re server lost, please check you’re internet and try again later. There is nothing wrong with my internet as everything is working except for my TUI app, as I got a TUI travel card and now I can’t even check my balance. A very poor app as the sane happened for a few hours last week. If it doesn’t improve I’m going to cancel my travel card and get a different one from a different firm
Spam or obscene language? Report it!

Kelley    •   83 days ago  # + 0 -

TUI TravelMoney App not working, stating failed login (with correct passcode) & card is being declined.
Spam or obscene language? Report it!

Kieron    •   84 days ago  # + 0 -

TUI TravelMoney App not working. Failed log in attempts even though inputting correct passcode.
Spam or obscene language? Report it!

Guest    •   86 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website is useless
Spam or obscene language? Report it!

Kathy    •   86 days ago  # + 0 -

Can’t book as keeps coming up saying they having issues so will book elsewhere ,poor website!!
Spam or obscene language? Report it!

Sharron    •   87 days ago  # + 0 -
Tui App Not Working

Every time I open the tui app it says access denied, you dont have permission to access this server. It was working fine the other day. I need to make a payment!!!
Spam or obscene language? Report it!

FREDDIE    •   94 days ago  # + 0 -
Tui app not fit for purpose

The Tui app was working fine until last week when I was asked to update.
Since then, it crashes every time I open it. I've uninstalled, reinstalled several times, makes no difference.
Reported it on the app site along with many other people, but clearly no one at Tui is bothered as its just the same.
I advised Tui via Trustpilot..... their reply was it was my fault... Or rather, my phones fault!!!!
Spam or obscene language? Report it!

Robert Taylor    •   95 days ago  # + 0 -

Unable to amend booking or provide API after signing in to TUI account. Shows technical difficulties since yesterday.
Spam or obscene language? Report it!

june sargezy    •   96 days ago  # + 0 -

pictures of accommodation won’t show just have a box with ?
Spam or obscene language? Report it!

Elaine    •   97 days ago  # + -1 -

Cant open TUI app today for countdown to holiday. Just get white background with TUI Live Happy on screen.
Spam or obscene language? Report it!

Paula    •   97 days ago  # + 0 -
Tui App

My Tui app has been working fine up until yesterday morning. Now I cannot load it despite unistalling it on my phone. When will this be fixed?
Spam or obscene language? Report it!

Jacqueline    •   99 days ago  # + 0 -

When are you going to fix the technical issues its now over 2 weeks rubbish
Spam or obscene language? Report it!

AMW    •   101 days ago  # + 1 -

tui app is timing out , will not open
Spam or obscene language? Report it!

Guest    •   105 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

tried to log into my account for over an hour without succe , but can get into create an account without problem.
cnnot register my tui travel card . should have got a sainsbury cash passport instead. look forward to your reply if any
Spam or obscene language? Report it!

Rhianne cadman    •   105 days ago  # + 0 -

Unable to book flight seats
Spam or obscene language? Report it!

Jacqueline    •   107 days ago  # + -1 -

Have tried to put passports on to app yesterday and today but no luck says technical problems please fix it
Southampton area
Spam or obscene language? Report it!

Stu    •   111 days ago  # + 0 -

Cannot check in for a flight, tried both app and website
Spam or obscene language? Report it!

Dave    •   114 days ago  # + 1 -

App appears to be fully functional now
Manage my booking took my payment and I received confirmation via app and e mail
Spam or obscene language? Report it!

Ian    •   114 days ago  # + 0 -

TUI App now working on 'Manage my booking'
Spam or obscene language? Report it!

Lyn    •   114 days ago  # + 0 -

Can't manage my booking on tui app, showing invalid cors request
Spam or obscene language? Report it!

Sandra    •   114 days ago  # + 1 -

Getting Cors invalid request on manage my booking.
Spam or obscene language? Report it!

CM    •   114 days ago  # + 0 -

Invalid cor request manage my booking
Spam or obscene language? Report it!

AlanB    •   114 days ago  # + 0 -

App when trying to manage bookings say Invalid CORS request
Spam or obscene language? Report it!

Ian    •   114 days ago  # + 0 -

Invalid cors request also, been like that for about 5 days
Spam or obscene language? Report it!

Yvonne    •   114 days ago  # + 0 -

Invalid cors request when trying to see my account details
Spam or obscene language? Report it!

Cristina    •   114 days ago  # + 1 -

Same for me, the site/app (I've tried both) loads up until I go to manage my booking.
Spam or obscene language? Report it!

Kerry    •   114 days ago  # + 0 -

Can’t manage my booking, takes me to a blank pdf page, I was going to make a payment so ha ho
Spam or obscene language? Report it!

Dave    •   114 days ago  # + 2 -
Can’t get into manage my booking

Won’t let me into manage my booking on the app. Takes you to a PDF which doesn’t open
As I only Want to make a payment it’s not an urgent issue for me
Spam or obscene language? Report it!

Kim    •   115 days ago  # + 0 -

Is saying I've no upcoming holidays when I login to try and pay
Spam or obscene language? Report it!

Rob Bkt    •   115 days ago  # + 1 -

Cant get into tui app to manage my booking , invalid cors error message
Spam or obscene language? Report it!

Lana    •   115 days ago  # + 0 -

Cannot get into manage my booking
Invaled cors error message
Spam or obscene language? Report it!

Debs    •   115 days ago  # + 0 -

Can't get into Manage my Booking; Invalid CORS request error message
Spam or obscene language? Report it!

Linda    •   115 days ago  # + 0 -

Can't get into Manage my Booking; Invalid CORS request error message
Spam or obscene language? Report it!

Sarah    •   115 days ago  # + 6 -

Can't get on to manage my booking. Invalid CORS request
Spam or obscene language? Report it!

Dawn    •   115 days ago  # + 10 -

App won't let me use the manage my booking link and shows invalid cors request ,?
Spam or obscene language? Report it!

Christopher    •   117 days ago  # + 0 -

App wont open. As above, message states high battery usage. Have cleared cash but still no good.
Spam or obscene language? Report it!

BL    •   122 days ago  # + 0 -

Can’t amend holiday
Spam or obscene language? Report it!

RobL    •   123 days ago  # + 0 -

Takes all details but won’t let us book
Spam or obscene language? Report it!

Mark    •   126 days ago  # + 0 -

I can't get into manage my booking to print my boarding passes off.
Spam or obscene language? Report it!

Anne    •   126 days ago  # + 0 -

I’ve just downloaded the app but it won’t let me proceed from the country/ language page?
Spam or obscene language? Report it!

Tania Gane    •   128 days ago  # + 0 -

I cannot check in for my flight tomorrow
Spam or obscene language? Report it!

Linda    •   129 days ago  # + 0 -

I've checked in on line and now app is saying it doesn't recognise my booking. Agent had same issues with it and website
Spam or obscene language? Report it!

Guest    •   129 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

App doesn't recognise my booking despite me checking in online
Spam or obscene language? Report it!

Guest    •   137 days ago  # + 0 -

All I get from Tui is ERORR 33020 trying to book Holiday
Spam or obscene language? Report it!

Guest    •   137 days ago  # + 0 -

erorr 33020 tui.
Spam or obscene language? Report it!

Guest    •   140 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Sporadic, discount codes dont work sometimes, scrolling goes back
Spam or obscene language? Report it!

Sally B    •   142 days ago  # + 0 -
Website/App not working

Page will not load, just asks me what region I'm in ( United Kingdom or Ireland) and then nothing at all ! Have been trying for a week ! Have uninstalled and installed a few times but still nothing, same page as before, asking what region I'm in ? Frustrating & put me off of booking ..... Might just have to go back to Jet2 !!
Spam or obscene language? Report it!

Lollipop    •   144 days ago  # + 0 -
Can’t add bookin

The app won’t let me add a booking, I get as far as adding lead passenger name but won’t let me add the date, can’t click on it so it just shows today’s date
Spam or obscene language? Report it!

E    •   145 days ago  # + 0 -

Won't let us book
Spam or obscene language? Report it!

NF    •   147 days ago  # + 0 -

When I try to click on hotel/ holiday link I get the following message:

Apache Server at www.tui.co.uk Port 33020
Spam or obscene language? Report it!

Anon    •   149 days ago  # + 1 -

Will not let me change my holiday
Spam or obscene language? Report it!

A Bewick    •   150 days ago  # + 0 -

Have been trying since late December and.just saying technical issues. Wondering if their website has been hacked. So Frustrating !!!
Spam or obscene language? Report it!

Ian williams    •   151 days ago  # + 0 -

Won't let me enter passport details keeps saying there is a technical issue
Spam or obscene language? Report it!

Gill Elliott    •   151 days ago  # + 0 -
Website frustration

For over a week now I can put in a holiday search ok but when I press continue to book any hotel a meesage appears 'bad request. Server could not understand. Apache server at Tui port 33020. I have also had the message when logging into my account or manage booking.
Spam or obscene language? Report it!

Guest    •   151 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

API REGISTRATION FOR HOLIDAY STILL NOT WORKING
02/01/24
Spam or obscene language? Report it!

Paul Gibson    •   151 days ago  # + 0 -

Website saying unable to,amend booking. Quite infuriating.
Spam or obscene language? Report it!

M    •   154 days ago  # + 8 -

Trying to amend a booking but it says error technical problems
Spam or obscene language? Report it!

Sandra Davis    •   154 days ago  # + 5 -

Tui app keeps crashing on my phone.
I've re installed it and it keeos flashing off..i get a message saying high battery akert
Spam or obscene language? Report it!

Frustrated    •   155 days ago  # + 0 -
reCAPCHA

Trying to input details for Cape Verde visas but I cannot get past the reCAPCHA
Just going round and round. Tried all afternoon today. Nothing.
Spam or obscene language? Report it!

Michelle annoyed    •   158 days ago  # + 0 -

Can’t amend my holiday just keep getting technical error after inputting all the information.
Spam or obscene language? Report it!

Annoyed    •   159 days ago  # + 0 -

Cannot add my booking to the app for my trip starting tomorrow. Therefore cannot retrieve my transfer details!
Spam or obscene language? Report it!

Guest    •   159 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

sort the app out so i can pay for my holiday
Spam or obscene language? Report it!

boo    •   159 days ago  # + 2 -

will not load to pay balance!!!!
Spam or obscene language? Report it!

Clare    •   163 days ago  # + 0 -
Impossible to book!!

Been trying to book a holiday all day - errors every step of the way. Finally got all the way through (probably 8th or 9th attempt today with errors at different stages) to payment, entered my card details - approved in my banking app and then errored out - tried it 3 times and every time an error so can't complete the booking. Think I'll have to give up as worried I'll max out my available credit with the repeat authorisations on my card. Trying to spend £11k with them too...
Spam or obscene language? Report it!

Luke    •   164 days ago  # + 0 -

Just comes up with
We're really sorry we're having some technical problems
When attempting to book seats for the whole day
Spam or obscene language? Report it!

Guest    •   165 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Their website is pathetic. I have tried to check in at least half a dozen times and when I have completed the very tedious job of entering details for seven travellers have been returned to the start page. Telephoned but they won't speak to me because the booking was through an agent. . The customer service is non-existent. Don't book with TUI if you can find any other operator!
Spam or obscene language? Report it!

Angela BARNETT    •   169 days ago  # + 0 -
App not working

My app is not working at all so uninstalled and reinstalled, still not working, on opening it up blank page appears, the bounces away it's really bad app. I need it because have two more holidays booked with you, one next week, customer service bad
Spam or obscene language? Report it!

Karen Shackleton    •   170 days ago  # + 0 -

Need to get into the app for my return boarding passes
Spam or obscene language? Report it!

Guest    •   177 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The TUI website is not working at all, you put all your information in and it just says it’s timed out or the ‘we are having problem loading the page’
Spam or obscene language? Report it!

James Neil Price    •   184 days ago  # + 1 -

When I click on my current holiday in the trips section, it shows a message’ internal server error
Spam or obscene language? Report it!

Guest    •   187 days ago  # + 3 -
★ ☆ ☆ ☆ ☆

technical difficulties all the time when using manage my booking
Spam or obscene language? Report it!

Guest    •   188 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Trying to book a holiday allways down funny it's black friday
Spam or obscene language? Report it!

Adrian fallon    •   195 days ago  # + 4 -

Can’t log on cruise website
Spam or obscene language? Report it!

Amanda    •   195 days ago  # + -1 -

Was looking to book a cruise but cannot same error message again
Spam or obscene language? Report it!

Emma    •   195 days ago  # + 2 -

TUI app done again. I’m going on holiday soon and I need to use it!! Grrrrr
Spam or obscene language? Report it!

Donna    •   195 days ago  # + 0 -

Internal server error on TUI app. It’s been like it for over a week now
Spam or obscene language? Report it!

Di    •   209 days ago  # + 2 -

Can’t get onto ‘my booking’
Keeps saying technical difficulties, been the same for a few days now
Spam or obscene language? Report it!

Hepburn    •   213 days ago  # + 1 -
Unable to book a dining experience on a cruise I have booked keeps saying server error

Internal server error keeps coming up on the app, and log in web page on internet says server error try later on booking site for cruise experience on a cruise I am booked on , reported this via email and also phoned tui
Spam or obscene language? Report it!

Eric    •   216 days ago  # + 2 -

oops something went wrong

tui app
Spam or obscene language? Report it!

Dianne    •   221 days ago  # + 0 -

Didn’t load
Spam or obscene language? Report it!

T McDonald    •   223 days ago  # + 0 -
Tui premier seats

Still experiencing issues when booking premium seats for flight, they are showing available but they have already gone, I lost my seats as a result.Still ongoing
Spam or obscene language? Report it!

Twig    •   229 days ago  # + 7 -

Internal server error last for the last week i have been trying to get my cruise details up
Spam or obscene language? Report it!

SAH    •   231 days ago  # + 0 -

Internal server error on Tui app. Unable to load our trip details
Spam or obscene language? Report it!

Vicky    •   234 days ago  # + 2 -
Technical Difficulites

Issues
Tried amending my holiday on the app and website got to payment page and comes up technical difficulties. When will this be fixed as it appears lots of people are experiencing technical difficulties?
Spam or obscene language? Report it!

Kerry    •   234 days ago  # + 7 -

Trying to amend booking on site get to last page confirm keeps coming up with technical issues been trying for 3 days ???
Spam or obscene language? Report it!

Neil Patterson    •   235 days ago  # + 0 -

Keep getting access denied trying to open my flight check-in for tomorrow in Paphos
Spam or obscene language? Report it!

Fred    •   238 days ago  # + 0 -

Keeps saying error page
Spam or obscene language? Report it!

Julie    •   239 days ago  # + 0 -

I can't scroll through holidays with out it going g back to the beginning
Spam or obscene language? Report it!

Sarah Cowley    •   240 days ago  # + 0 -

App not working unable to log in at all
Spam or obscene language? Report it!

Guest    •   241 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

internal server error and whoops something went wrong
Spam or obscene language? Report it!

Lynn    •   242 days ago  # + 6 -

Oops something went wrong error all the time please try again
Spam or obscene language? Report it!

Sassy    •   244 days ago  # + 2 -

Issues
Tried amending my holiday on the app and website got to payment page and comes up technical difficulties
Spam or obscene language? Report it!

Guest    •   245 days ago  # + 0 -
Can’t book

Can someone help solve this as I’m trying to book a package holiday for next summer and get through to payment plan then when click next page it says cannot connect to server???? I’ve tried on more than one device and different locations same issue last three days. Need help.
Spam or obscene language? Report it!

Guest    •   247 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

k Not happy at all.Keep getting access denied when I try to make payment via manage booking
Spam or obscene language? Report it!

Guest    •   251 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can't check in online
Spam or obscene language? Report it!

Sue parsons    •   251 days ago  # + 1 -
Tui app rubbish

Opps somthing went wrong this has been the case for over a month and what are Tui doing about it?... make you think of using a different travel agent...
Spam or obscene language? Report it!

sue wgtr    •   251 days ago  # + 0 -

Bad Request all the time. Oops something went wrong. Server does not understand. Same message every time.
Spam or obscene language? Report it!

Mebs    •   252 days ago  # + 0 -

Bad Request all the time. Oops something went wrong. Server does not understand. Same message every time.
Spam or obscene language? Report it!

Caroline    •   254 days ago  # + 1 -

Oops message when I clicked on booking but message itself incomplete ie May be because.....
Spam or obscene language? Report it!

Guest    •   255 days ago  # + -1 -
★ ☆ ☆ ☆ ☆

Veerry slloooow
Spam or obscene language? Report it!

Julie    •   258 days ago  # + 0 -

Won't let me check in for my return flight. Just a red banner!!!
Spam or obscene language? Report it!

KJC    •   260 days ago  # + 0 -
App waste of space

Same trying to retrieve booking and the red banner comes up. All internet is working fine. No probs with other apps? This has happened a few times!!! Now just do internet search to retrive booking. App is a waste of space!!”
Spam or obscene language? Report it!

Elaine    •   262 days ago  # + 4 -

Trying to access my TUI booking and red banner comes up saying error. Checked internet all ok, even googled the problem!!
Spam or obscene language? Report it!

Guest    •   262 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

i cant save to my wish list or delete from it
Spam or obscene language? Report it!

Guest    •   262 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Login is looping. Constantly asking to change password. Already have done, but cannot remain logged in. Wants password change again :(
Spam or obscene language? Report it!

Guest    •   263 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Very poor app does work 90% of the time , not very good as you rely on in for information updates whilst abroad
Spam or obscene language? Report it!

live    •   264 days ago  # + 0 -

trying to add passports onto booking keeps popping up with "technical difficulties".
Spam or obscene language? Report it!

Homep***    •   265 days ago  # + 0 -

https://homep***.ltd
Spam or obscene language? Report it!

SB    •   265 days ago  # + 3 -

Trying to book excursions ion manage my booking. Just not opening.
Spam or obscene language? Report it!

Guest    •   273 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Terrible trying to find a holiday . Kept crashing my server
Spam or obscene language? Report it!

June Donald    •   279 days ago  # + 5 -
Internal Server Error

trying to add a new booking to my account and showing two errors - Booking Reference not recognised on PC and on App shows the outline of the booking including recognising the booking reference . when you try to click into it you get big red banner with ERROR Internal Server Error . I have deleted and re-installed the app - still the same ....
Spam or obscene language? Report it!

Guest    •   282 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Constant issues with pages being unavailable and 'we are experiencing some technical difficulties' messages.
Spam or obscene language? Report it!

Guest    •   287 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Terrible experience with online check in
Spam or obscene language? Report it!

LS    •   309 days ago  # + 0 -

Tui site down. It says ‘ We’re tidying up our holidays ‘ Odd.!
Spam or obscene language? Report it!

NS    •   309 days ago  # + 0 -

TUI website down..none of the alternative web addresses suggested work either.
Spam or obscene language? Report it!

Hannah    •   309 days ago  # + 2 -

Can't get onto the website this morning: "HTTP Status 500 – Internal Server Error"
Spam or obscene language? Report it!

Guest    •   309 days ago  # + 7 -
Manage My Booking down

The 'Manage My Booking' is down - I keep receiving message 'We're really sorry, we're having some technical problems'. Can't do online check-in and no update on when it'll be resolved.
Spam or obscene language? Report it!

NALS    •   312 days ago  # + 0 -
'Technical Problems' Preventing Me Entering Passport Information

I cannot enter my passport details without a 'technical problems' error message. I'm referred back to the page I was at and have to complete the details again, only to receive the same error message again
Spam or obscene language? Report it!

Guest    •   315 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It’s app could work
Spam or obscene language? Report it!

KC    •   319 days ago  # + 0 -
App not working

1. Two passengers same name allocated same seat.
2. Despite selecting seat for 12 year old with adult, seating another adult in their own, then selecting same seats coming back. App now says son and husband in same seat, 12 year old on own. Not what I selected and booked.
3. Can’t make any amendments says technical difficulties for 4 weeks now, installed updates, no difference.
4. Apparently I still need to select another 4 seats as 12 out of 8 seats only booked, wants more money for this,I only need 8 seats, 4 of us there and back.
4. Booking all inclusive no record of this in app. Only in purchase confirmation.
Come on Tui get this sorted!
Spam or obscene language? Report it!

Lauren    •   321 days ago  # + 0 -
Unable to check in online

Fly in 2 days, trying to put in passport info and check in online and just says technical difficulties!
Am I able to do all of this at the airport??
Spam or obscene language? Report it!

Richard    •   321 days ago  # + 1 -
Payment not going through

Tried to book a holiday and got as far as paying deposit but wouldn't complete. Amount shown as Pending on my bank card. Rang and they said they have an IT problem.
Spam or obscene language? Report it!

Patricia    •   322 days ago  # + 4 -

Am trying to check in for return flights from Marrakesh to Bristol. Consistently getting message about technical problems at TUI
Spam or obscene language? Report it!

Les    •   322 days ago  # + 3 -
Payment “technical difficulties”

I am trying to book and pay for a holiday next weekend, get to completing payment and it says “technical difficulties”! Have tried variations, but its still not accepting my payment!
Spam or obscene language? Report it!

Guest    •   323 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Pages always slow to load.
Spam or obscene language? Report it!

Jamesp    •   325 days ago  # + 0 -

Un able to submit API details via the app or website
Spam or obscene language? Report it!

Travelmad999    •   327 days ago  # + 0 -
API details

Unable to submit API details via the website, we are a party of 8 and it takes me about 20 minutes to complete this only to be told multiple times that there is a technical difficulty. This has been an ongoing issue for months.
Spam or obscene language? Report it!

Guest    •   331 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

App doesn’t work and it won’t accept my booking ref
Spam or obscene language? Report it!

Darren    •   332 days ago  # + 0 -

Can't check in, no response
Spam or obscene language? Report it!

Dave sands    •   333 days ago  # + 0 -

API not working
Spam or obscene language? Report it!

Ejf    •   337 days ago  # + 0 -
See above

I can’t put my passport details in which means no doubt I will not be able to check in on the app either on Sunday. Hence wasted money booking a hotel to check my bags in early the night before. I will be complaining this is ridiculous and I will not again use them!!!!
Spam or obscene language? Report it!

James    •   337 days ago  # + 2 -

Tui app rubbish doesn’t let you input passenger details
Spam or obscene language? Report it!

Angela    •   337 days ago  # + 7 -

Internal server error when I try to view booking?
Spam or obscene language? Report it!

Carol    •   340 days ago  # + 3 -

Can't manage my booking
Spam or obscene language? Report it!

charlieanne cordon    •   340 days ago  # + 0 -

App keeps saying gateway error??
Spam or obscene language? Report it!

Aaron    •   343 days ago  # + 1 -

Wont let me check tried 2 days now fly tomorrow morning from newcastle to kos
Spam or obscene language? Report it!

Guest    •   344 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Rubbish compared to jet2 online and app
Spam or obscene language? Report it!

Gary    •   345 days ago  # + 0 -

Any one flying from Norwich to dalaman tomorrow ?
Won’t let me check in ?
Spam or obscene language? Report it!

Guest    •   348 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Technical difficulties every time
Spam or obscene language? Report it!

Guest    •   350 days ago  # + 7 -

Trying to book holiday on TUI website, when trying to pay it comes up with technical error and to call them now! Obviously, no answer!
Spam or obscene language? Report it!

Guest    •   352 days ago  # + 0 -

Internal server error message all the time
Spam or obscene language? Report it!

Guest    •   353 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can't log on to my bookings
Spam or obscene language? Report it!

Guest    •   357 days ago  # + 0 -
Internal server error

Trying to retrieve my booking and constantly says internal server error. TUI state I must use the app to book in for departure and return flights and also to receive coach number information at airport.
Spam or obscene language? Report it!

Guest    •   358 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Dreadful app. Rarely works properly
Spam or obscene language? Report it!

Guest    •   359 days ago  # + 0 -

Unable to Login online, all you see is

Loading...........
Spam or obscene language? Report it!

Guest    •   359 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

System constantly down
Spam or obscene language? Report it!

Nic Hill    •   361 days ago  # + 0 -
Problem uploading API details.

I also have had issues trying to add passenger details to my booking. 15 times I’ve tried and it says experiencing technical duties. I rang TUI and he said it was an issue with the airline. So I rang the airline and guess what, there’s nothing wrong with the airline they’ve referred me back to TUI. The ladies in the TUI branch near me don’t really have a clue. They keep telling me to refresh the page or wait til two days before checking in and try again. The other option was to turn up at the airport on the day of departure and they will fill out the API details on the day. Not really happy about that advice. What has anyone else experienced.
Spam or obscene language? Report it!

Anonymous    •   363 days ago  # + -2 -
Comment is hidden.

Guest    •   364 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I can not submit my API as TUI website has a message saying we're having technical difficulties at this time. No help is offered.i know how to fill in a form online,it was fine last year when I went away with TUI.i have filled it in correctly
Spam or obscene language? Report it!

Suzy    •   364 days ago  # + 3 -
Technical difficulties with submitting my API ( passport details)

I have been trying to submit my passport details for a holiday in July but every time I fill in the details and submit it, a TUI message pops up to say ' were experiencing technical difficulties at this time ,try returning to the last page you was on' I have tried other devices, refreshed browsers,used another laptop.i did it last year with no issues but this year it will no work.no one in TUI will help.they keep saying refresh it and wait!help me please
Spam or obscene language? Report it!

Jodie    •   366 days ago  # + 4 -

Can't do check in information, keeps saying technical difficulties and been trying for the oast 2 weeks now and still nothing
Spam or obscene language? Report it!

J Lord    •   369 days ago  # + 2 -

Internal Server Error
Spam or obscene language? Report it!

Julian    •   370 days ago  # + 0 -

Cannot open travel money app. Says server is down.
Spam or obscene language? Report it!

Guest    •   370 days ago  # + 0 -
★ ★ ★ ☆ ☆

Will not open been like this for days
Spam or obscene language? Report it!

DuckFaresbury    •   373 days ago  # + 0 -

Still not working and flying tomorrow morning...
Spam or obscene language? Report it!

DuckFaresbury    •   373 days ago  # + 0 -

24 hours later and this heap of ordure still doesn't work. Who manages this website and code; do they care?
Spam or obscene language? Report it!

Sam    •   373 days ago  # + -1 -

Says my booking doesnt exists to check in for return flight
Spam or obscene language? Report it!

KimB    •   373 days ago  # + 0 -

I can’t access the App? Now trying to update it & nothing??
Spam or obscene language? Report it!

DuckFaresbury    •   374 days ago  # + 0 -

And still trying...
Spam or obscene language? Report it!

DuckFaresbury    •   374 days ago  # + 0 -

Can't submit API, can't check in online despite repeatedly trying...
Spam or obscene language? Report it!

Robert    •   374 days ago  # + 0 -

Unable to confirm API details on booking ,Technical problems try again?
Spam or obscene language? Report it!

cgr    •   374 days ago  # + 0 -

can't checking at airport
Spam or obscene language? Report it!

Christopher    •   375 days ago  # + 0 -

Can't get in site timed out very frustrating
Spam or obscene language? Report it!

Neil    •   375 days ago  # + 0 -

Still saying timed out
Spam or obscene language? Report it!

guest    •   376 days ago  # + 0 -

unable to make booking, keeps saying I have timed out
Spam or obscene language? Report it!

Guest    •   377 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Tried 4 times to compete booking unsuccessfully
Spam or obscene language? Report it!

S    •   384 days ago  # + 0 -

Been on to book and got to payment and it logged me out now can’t get the same holiday back
Spam or obscene language? Report it!

Guest    •   387 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Tried to book a holiday for 3 days. I can not pay ??
Spam or obscene language? Report it!

Carol    •   388 days ago  # + 0 -

I've been trying to get this app to work since January i keep installing and uninstalling even been to store but no luck. Very frustrating.
Spam or obscene language? Report it!

Ni    •   389 days ago  # + 0 -

Tui web site not responding on safari. Works fine with Google?
Spam or obscene language? Report it!

Chris    •   392 days ago  # + 0 -
App web disaster

Same problems unable to get details keeps saying internal server error,
Thought it might be my mobile,but same issue on IPad.
You can only try Retry so many times before giving up! Come on TUI get your act together
Spam or obscene language? Report it!

Guest    •   398 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Impossible to get through on the phone. No one at weekends and website often not loading
Spam or obscene language? Report it!

Don    •   405 days ago  # + 0 -
Sort your app TUI!

TUI app down for weeks! Sort it out TUI! Had to phone because my holiday was no longer showing. Tui said they couldn’t find the booking either. Wth and thankfully my husband had the booking ref on email. This holiday has been paid in full and now I’m concerned that something is going on with, TUI.
Spam or obscene language? Report it!

Elaine    •   407 days ago  # + 0 -
No online access to TUI website

Totally unable to access our booking on line. Cannot make payment, cannot see or change booking details. Been like this for weeks now. What happens when we are nearer the travel date and this problem still exists. How do we print boarding passes. I am not too good with mobile phones.
Spam or obscene language? Report it!

Lou    •   408 days ago  # + 2 -
API

Tui app , API , for three weeks now has been having technical difficulties. Seriously needs sorting out . Even went in store and obviously same problem. Does it really take that long to sort out come on TUI sort it out !
Spam or obscene language? Report it!

Guest    •   410 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Does not work
Spam or obscene language? Report it!

Nicola    •   410 days ago  # + 3 -

I cannot add our passport details. When I click submit it says we’re having technical problems and wipes everything I’ve written.
Spam or obscene language? Report it!

DHE    •   410 days ago  # + 0 -

3 weeks we have tried to look in to our Tui account and there is Technical problems.
Spam or obscene language? Report it!

Anonymous    •   411 days ago  # + -2 -
Comment is hidden.

Sue    •   419 days ago  # + 0 -

Been trying to log on for several days and cannot what's the problem
Spam or obscene language? Report it!



Other websites recently down:

 

Wfpp.columbia.edu site down
 

Secure.bank-banque-canada.ca site down
 

Shtyle site down
 

Aps site down
 

Odayrox site down