Virginmoney.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: virginmoney.com

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Forum & Comments (46)


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 Virginmoney.com status: NO ISSUES  46 comments

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Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on virginmoney.com. In this case, use the links below:

http://virginmoney.com    https://virginmoney.com    http://www.virginmoney.com    https://www.virginmoney.com


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Karin d    •   35 days ago  # 27 April 2024 + 0 -

app saying balance unavailable on all accounts, and payment failed when trying to purchase online
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Paul    •   58 days ago  # 4 April 2024 + 0 -
W

Had issues this afternoon ok this am, cant login and error message keeps giving new error code each time you press ok!!!! Been on the phone 3 times for 3 hours and keep getting cut off very annoying will move account
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Mark    •   59 days ago  # 3 April 2024 + 0 -

App let me login for first time today then showing no cards in my account? No balances ? What kind of bank is this ?
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Anon    •   60 days ago  # 2 April 2024 + 2 -
Confirmed issue

Virgin money has confirmed to me via chat there is an issue with “some” customers sending and receiving payments - I have asked that out of common decency they update their website to show this - 45 mins on hold to a person who then went on to hang up on me
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Mrs Sarah Peters    •   60 days ago  # 2 April 2024 + 0 -
Worst Bank ever

TELEPHONE BANKING NOT WORKING AGAIN . CUSTOMER'S NEED TO ASK FOR COMPENSATION. I WAS PAID £500 RECENTLY BECAUSE OF A FAULT ON SYSTEM. WE NEVER HAD THESE PROBLEMS BEFORE YORKSHIRE BANK MERGED WITH VIRGIN. TIME TO START PUTTING YOUR MONEY BACK UNDER THE BED.
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Jenny    •   60 days ago  # + 1 -

Unable to Transfer money via telephone banking. IT'S TIME VIRGIN GOT IT'S ACT TOGETHER. 2ND APRIL 2024
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Philippa    •   60 days ago  # + 1 -

Transferred money from my other account into virgin still not showing 30 mins later
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HB    •   60 days ago  # + 3 -
Can’t access Virgin Money App

Haven’t been able to access Virgin Money App for an hour. States internet connection problem but I can see balances on my account which excludes transfers in this morning
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Maria .f    •   60 days ago  # + 1 -

This bank is the worst going yet again money not in account be closing them down
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A. Fenty    •   60 days ago  # + 2 -

Can't access any account from the app
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Seb    •   60 days ago  # + 7 -

It won't show money on the account which I just transferred from the different bank!
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Leeds    •   60 days ago  # + 1 -

Can’t access my account
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H    •   60 days ago  # + 1 -

App down
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WALLASEY    •   60 days ago  # + 1 -

Can't access account on app
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Guest    •   61 days ago  # + 1 -
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card stopped working over Easter weekend
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Guest    •   130 days ago  # + 1 -
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Doesn't work far too often
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Lindsay    •   143 days ago  # + 1 -
Poor service

Nothing is working. Can't access my account. Quick enough to contact the customer when there's an issue at our end. Get it fixed Virgin. Poor service
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Sandra    •   143 days ago  # + 1 -

Can't access app or Internet banking on website. Disgraceful
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Mrs Lud    •   143 days ago  # + 1 -

Cannot access app yet again 10/01/24 , absolutely ridiculous
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Sarah Blackshaw    •   143 days ago  # + 0 -

Can't access app or website log in anyone else having same issue please
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Ian    •   144 days ago  # + 0 -

App is not allowing access to account
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Dan    •   144 days ago  # + 6 -

Virgin money appears to be down
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Guest    •   149 days ago  # + 0 -
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Can't into my account for 2 days now , neither on the website nor in the app, when trying to transfer money to my account in another bank they blocked ALL my payments. Switching banks now.
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Alun    •   150 days ago  # + 0 -

App and website not allowing log on and cannot get a response from customer support.
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Mrs Warren    •   166 days ago  # + 0 -

5 days. I am assured it will be fixed and working today! Lets hope so but so far today 1.35pm a big fat NO. Terrible.
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Mrs Warren    •   167 days ago  # + 0 -

4 days outrageous!
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Mrs Warren    •   168 days ago  # + 0 -

3 days unacceptable!
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Mrs Warren    •   169 days ago  # + 0 -
Login with security token not working for 2 days

Two days now not able to login when using security token. Does not recognise token number. Two phone calls to them saying should be sorted soon. 2 days unacceptable. Nothing online to say there is a problem, should at least post that there is an issue and apologise for the inconvenience. How much longer before this can be resolved I desperately need to get to my bank accounts.
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Kat    •   169 days ago  # + 0 -
Unable to log in using token

Unable to log in - does not recognise info when keying in the token digits. On phoning advised there were currently experiencing issues which they were trying to resolve.
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Dave    •   176 days ago  # + 0 -

So slow. At the moment from16:00pm.
Was fine earlier today.
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Gordon    •   176 days ago  # + 0 -

Why so slow takes an age
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Guest    •   176 days ago  # + 0 -
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Pitifully slow if it works at all
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Gvn    •   184 days ago  # + 0 -

Website and app are both not working
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Craig    •   189 days ago  # + 0 -
Virgin money app

I have been been unable to get access to virgin money app for 2 weeks followed all advice to get nothing changes. I get unable to access to app.
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Clifford    •   251 days ago  # + 0 -

Tried to withdraw money to another back, but still waiting 20 hours, still no cash arrived. Systems failure
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Guest    •   256 days ago  # + 0 -
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Website out of operation for hours on Tues Sep 19th
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Paolo    •   258 days ago  # + 0 -

Can't log into virgin money app it's doing nothing
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Guest    •   268 days ago  # + 0 -
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App not working
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Guest    •   268 days ago  # + 0 -
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Can't check my balance. Payments have been rejected online.
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Carol Bukowska    •   268 days ago  # + 0 -

Need to check whether £6,000 has been made into my account but app and Internet banking are both down
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Caro    •   268 days ago  # + 0 -
Log in not working.

Log in not working today on app or website. Virgin are apparently aware as it’s showing on their status page. No indication of fix time. Need to get to my money!
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P    •   268 days ago  # + -1 -

App not working no access to money
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Frustrated    •   268 days ago  # + 0 -

Virgin Money App and Website are down currently
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Guest    •   293 days ago  # + 0 -
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Unreliable
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KC    •   293 days ago  # + 5 -

Unable to access app or info at cashpoint. What’s occurring?
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Diane Holroyd    •   737 days ago  # + 0 -

Is virgin down or not
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