Jet2.com Current Status

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Website: Jet2.com

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Forum & Comments (195)


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 Jet2.com status: POSSIBLE PROBLEMS  Why ↓

Jet2.com problems for the last 24 hours

City Reports
Preston, England 3
Huddersfield, England 2
London, England 2
Newcastle upon Tyne, England 1
Edinburgh, Scotland 1
Fulham, England 1
Claybrooke Magna, England 1

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Most reported problems

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Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on Jet2.com. In this case, use the links below:

http://Jet2.com    https://Jet2.com    http://www.Jet2.com    https://www.Jet2.com


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Dixie    •   6 days ago  # 11 May 2024 + 0 -

Still waiting to pay for seat booking after ten minutes.
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Beckie    •   11 days ago  # 6 May 2024 + 0 -

App playing up. Can't access my booking.
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Anonymous    •   11 days ago  # 5 May 2024 + 0 -

My jet2 booking is down
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Joe    •   23 days ago  # 23 April 2024 + 0 -

Jet2 App not functioning even after clearing cache and re install. ( android )
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CJ ????    •   24 days ago  # 23 April 2024 + 0 -

It's down in Edinburgh, I want to book a holiday with £120 off. But its down tonight. Grrr.
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D.Ferrier    •   24 days ago  # + 0 -

Cant search holidays. I dont know if there WhatsApp is down sent several messages.
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Jim    •   24 days ago  # + 2 -

Can't access holiday search function
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Christopher    •   25 days ago  # + 0 -

Making payment on app not working and returns errot
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Dave    •   28 days ago  # + 0 -

Can't get onto app
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Edinburgh    •   37 days ago  # + 2 -

Manage my booking not available on App for few days now.
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Liverpool    •   38 days ago  # + -1 -

App not working
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MN    •   40 days ago  # + 0 -

Only just booked with Jet 2, Downloaded app, not working.
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Guest    •   41 days ago  # + 0 -

Sorted my problems with website by clearing a number of Jet2 cookies off computer
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Kenny    •   42 days ago  # + 0 -
Mr

App so-ooo slow and constantly buffering. I've had this for a week or so now. I book all my trips with Jet2 but this is so frustrating that I'm turning to TUI and Easyjet to have a look - companies I wouldn't normally consider. Up your game Jet2. I don't want you to lose my custom, or that of others who are equally as cheesed off as I am!
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Stuart    •   42 days ago  # + 0 -

App and website showing payment errors. Funds are pending in my bank account but cannot complete a payment to Jet2
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Ken B    •   44 days ago  # + 0 -

Trying to log onto jet2 via app just continues to buffer, this needs to ge sorted jet2 hurry up I need to checking soon etc
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Kevin cook    •   46 days ago  # + 0 -

Error msg when looking at booking and easter egg drop offer
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Martin    •   46 days ago  # + 0 -

Can’t see my bookings, then it states I have no booking
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Guest    •   47 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Unable to manage either of my bookings, error message on each

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Gina    •   47 days ago  # + 0 -

Zero holidays left for October half term very much doubt that they have ALL gone soust be something wrong with the app and website
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Guest    •   51 days ago  # + 0 -

Jet2 (on Chrome) won't let me select a booking return date. If they know there are problems they're not resolving them.
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Markywarky    •   52 days ago  # + 0 -

Same issue and error message as below. Access via Chrome appears to be the problem for me.

Jet2 must be aware of this issue?
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Guest    •   52 days ago  # + 0 -

Been trying for days to access Jet2 boking site and getting blank page - jet2.com/sitecore/service/error.aspx?error=An+error+occured
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Guest    •   53 days ago  # + 2 -
Still poor

Website still not loading on pc or mobile been trying last 5 days jet2 need to sort it out no problem on tui so suggest we all book with them !!!
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Guest    •   54 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

won't load then says can't book
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Guest    •   56 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Keeps saying error when I try to book excursion
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Kendale Eason    •   56 days ago  # + 0 -

Tried several times today to make monthly payment. Bank says its gone through but doesn't show and balance on jets2 remains the same
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Frustrated    •   57 days ago  # + 0 -

Mobile app not working and website directing me to mobile app to download boarding passes.
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Guest    •   57 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The Jet2 website does not work on Chrome! (Linux PC using Mint 22). Tried on 2 PCs. Everything else does. Eventually booked through Firefox!
How not to run a business!
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Chris Whitworth    •   57 days ago  # + 0 -

The Jet2 website is dead. Not able to enter data
Chriswhitworth26@gmail.com
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Guest    •   57 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

The website will not let us book
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Adrian    •   57 days ago  # + 0 -

Every time I try to search for a holiday I get this.. net::ERR_HTTP2_PROTOCOL_ERROR.
Been happening for a few days now. ????
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Susan    •   58 days ago  # + 0 -

Can’t load boarding passes on app despite them being emailed via website
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Kelly    •   58 days ago  # + 2 -

Jet2 app not allowing me to make payment. Error code page every time
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Guest    •   59 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

the website does not work
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Iolanda    •   62 days ago  # + 1 -

Got to payments and then payment failed 2 times this is the 2 week now,
money is pending need to wait another week now 2 try again
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Judith    •   63 days ago  # + -1 -

Got as far as payment then said payment failed ......3 times
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Derek    •   65 days ago  # + 0 -

When going to manage my booking keep being redirected to widget car hire
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Iolanda    •   68 days ago  # + 0 -
No booking but payment pendent on bank account.

Payments issue.
Tried to do a booking yesterday it took me all way to the payment, did the payment approved on my bank, when i came back to jet2 app it gave an error saying that could not process the payment . No booking was done and now i have almost 3k pending on my account dont know when will be reliese.
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Guest    •   69 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The app closes instead of opening up.
When it does choose to work it is so slow
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Sa    •   69 days ago  # + 0 -

I can’t move boarding pass to wallet
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BW    •   70 days ago  # + 0 -

Their holiday calendar only goes as far as Nov 24 ? I wish to look at holidays in Jan 25 !!!
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Christine Turner    •   72 days ago  # + 2 -

Can’t get in myjet2 account
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New customer.    •   73 days ago  # + 0 -

Can’t register my account today . Get this sorted ! , I have just booked a holiday. May not book another one.’
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Guest    •   73 days ago  # + 0 -
★ ★ ★ ☆ ☆

Asking for a verification code which it won’t send. Not happy with Jet2 please sort this out
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NA    •   73 days ago  # + 1 -

I haven’t been able to log into my account all day.
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Guest    •   74 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Tried 3 times this week to log into the app and gave up in the end 20 mins and still waiting every time
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sharon auty    •   75 days ago  # + 0 -

sitecore service error
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Neil Cairns    •   75 days ago  # + 0 -

Manage my booking shows as a blank page
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Nick K    •   79 days ago  # + 0 -
App unavailable

Can't get into my app at 8.00 am 28th of Feb I'm wanting to check my boarding pass, will try again later. Tried uninstalling the App and re load but to no avail.
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Robyn    •   80 days ago  # + 0 -
App down to make payments

I can’t make a payment via the app either. I thought I’d made a payment earlier today but it hasn’t been taken and the balance is still showing as the same as yesterday. Tried to pay again and it is saying error code and the payment page closes down.
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Guest    •   80 days ago  # + 2 -

Can’t make payment keep getting error
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Guest    •   88 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can't get into website
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Ally boy    •   88 days ago  # + 0 -

App not working wanting to see my holiday info and boarding passes
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Miklaus    •   89 days ago  # + 2 -

Trying to use app on iPhone , can’t search for holidays!! Keeps coming up “oops your search hasn’t worked please try again”
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gk    •   90 days ago  # + 1 -

attempting to login to my booking and it just hangs. tried using two different browsers and the same problem with each
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Tracey    •   90 days ago  # + 0 -

App not working & am unable to access flight details, boarding passes etc
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Emma    •   93 days ago  # + 0 -

Trying to update booking with car hire, let’s me get to payment but then gets stuck.
Won’t even let me access booking via app
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Fila    •   93 days ago  # + -1 -

Unable to pay, once I selected flights!
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Frank Evans    •   93 days ago  # + 0 -

Cannot manage bookings or see flight ticket using app...Suggests I ensure I have an internet connection..
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Miqq57    •   96 days ago  # + 0 -
11/2/24

Similar problem to others. I get to payment, get told price is changing by a couple of pounds. Tried paying revised amount and goes nowhere.
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Crist    •   96 days ago  # + 1 -
unable to pay for flight "somethign went wrong" message

unable to pay, once I selected flights, wasted hours, second day in a row problems with website - what is happening with Jet2.com? is it for accessing from the UK?
it's outrageous and unacceptable
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Guest    •   96 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

WEBSITE NOT WORKING, AFTER SELECTING FLIGHTS, i CANNOT PAY - TRIED AND WASTED THE LAST HOUR, STILL NO TICKETS BOOKED! UNACCEPTABLE, SECOND DAY IN A ROW!!!
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Helen    •   97 days ago  # + 0 -

App not working & am unable to access flight details, boarding passes etc
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Carol Brown    •   97 days ago  # + 0 -
Won't process payment

Unable to book flights, payment will not process as flight price has changed. Despite clicking to accept higher prices, it still doesn’t process.

I’ve tried for past few days or more. I’ve never had issues with Jet2 before but seems they may well be losing your regular customers.

I’m yet to book. IT team get your finger out, this needs to be fixed please!
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Valerie    •   97 days ago  # + 0 -

Making payments
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keith    •   99 days ago  # + 0 -

cannot login to manage my booking it says error has occured
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Debbie Smith    •   100 days ago  # + 0 -

Trying to add api but when I go to manage my booking it says an error has occured
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Nicki    •   103 days ago  # + 0 -
App problems

Can’t load my holiday code onto jet 2 app. Just says contact travel agent . They tried to help me rang jet 2 no help. Still can’t link holiday to app … usually no problem! Disappointed
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Guest    •   105 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Won’t allow me to access bookings. Error occurred message
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H Robertson    •   105 days ago  # + 0 -

Unable to manage booking. Shows an error has occurred when clicking on manage booking
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Gill Senior    •   107 days ago  # + 0 -

My jet 2 app not working 31/01/2024
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Katrina Kershaw    •   114 days ago  # + 2 -

This page isn’t workingwww.jet2holidays.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS
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Mr Zed    •   114 days ago  # + 0 -
Paying online problem

Me and a friend tried to pay for the same flight on Jet2 website using our different Lloyds credit cards. Froze at check out each time? No explanation. Eventually worked with TSB card.
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Amy    •   115 days ago  # + 0 -

Unable to open jet2 app. Been like this since 7am.
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Sarah    •   117 days ago  # + 0 -
Unable to process payment/price adjustment

Unable to book flights, payment will not process as flight price has changed. Despite clicking to accept higher prices, it still doesn’t process.

I’ve tried for past ten days or more whilst seeing extortionate price increase. Spoke with Jet2 gentleman who said he hadn’t heard there was an issue and couldn’t help other than booking over the phone. I’ve never had issues with your airline before but seems this year you may well be losing your regular customers.

I’m yet to book. Come on IT team, you need to fix this!

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Kell    •   117 days ago  # + 0 -

Unable to open jet2 app. It says offline. I’m not. Other apps working fine
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Maz    •   120 days ago  # + 1 -

Cannot search for holiday on the app says ‘something went wrong’ oops ????
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Jan    •   122 days ago  # + 0 -

https://www.jet2.com/sitecore/service/error.aspx?error=An+error+occured
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IR    •   122 days ago  # + 2 -

Pay securely button not working, payment not going through and can’t book flights
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Alistair    •   123 days ago  # + 0 -

https://www.jet2.com/sitecore/service/error.aspx?error=An+error+occured
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Sidant    •   123 days ago  # + 0 -

No seach function
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Jen    •   123 days ago  # + 3 -

App not loading Tetris umpteen times today and still won't load holidays
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Pauline    •   123 days ago  # + 0 -

3.00 today got to payment page put in bank security code screen froze
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Elin    •   123 days ago  # + 0 -

App and website not working. Everything takes ages to load
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Sophie    •   123 days ago  # + 1 -

Unable to load search results on app or website.
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Kerry    •   123 days ago  # + 1 -

App not working nor is the website for Jet2Holidays.
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Joyce    •   123 days ago  # + 12 -

App not loading holidays
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Angela    •   123 days ago  # + 5 -

App not loading holidays
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Debbie    •   124 days ago  # + 0 -
Mrs

I've been unable to use your app it's not worked for over a week now. I have just booked a holiday through on the beach as your services are disgusting. I will never use your airline again
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Mr Tobin    •   127 days ago  # + 1 -
Price increase at check out and then won’t let me pay

Tried to book flights for seventh time over last 3 days , let’s me get to payments and check out then tells me flight sold out at that price, when I try and accept the new price still nothing happens !, phoned Jet 2 but they were no help at all.
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Thomas Cole    •   128 days ago  # + 1 -

Unable to excess boarding passes and check other bookings today
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craig lane    •   128 days ago  # + 0 -

i managet to pay some mney off my break by contacting them by whats app
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craig lane    •   128 days ago  # + 0 -

ive tried for two days to pay some money off mynup comming break to krakow.but are unable to
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Nicola    •   128 days ago  # + 0 -
WHY CANT I BOOK A FLIGHT TO MADEIRA?

Have been trying since 28 Nov to book flights only Stansted to Madeira 2 passengers. Have been talking to some lovely agents (7 of them) possibly for a minimum of an hour each. They have contacted supervisors, IT support etc but to no avail. This flight is unbookable, it appears. However having tried to report the failure NOTHING has been done. I have wasted so many hours talking to extraordinarily kind people who have been unable to help and do not understand themselves what is going on. Please Jet2 can you make it possible to book your flight!
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G Boyd    •   128 days ago  # + 3 -

Error on payment screen, tried several times. Made Jet 2 aware
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Craig    •   129 days ago  # + 3 -

Will not take my payment
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margaret    •   129 days ago  # + 0 -

The website says used to many times
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Jimmy    •   129 days ago  # + 0 -

Not continuing to payment???
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Guest    •   129 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Can't pick dates for flights and when I tried to open an account they were supposed to send me a verification code, I'm still waiting for it!!!!
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Guest    •   135 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website not working and cannot log in to my account , not sending verification email
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Julz    •   149 days ago  # + 1 -

App not working again, deleted and reinstalled several times but no good, blank white screen when trying to do anything, I give up
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Harriet    •   149 days ago  # + 1 -

Trying to check in on the app and doesn’t move on from blank white screen
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Guest    •   163 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site down again!!
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rhys    •   166 days ago  # + 0 -
Jet2 Site hopeless and wasting a lot of time

Have wasted over an hour trying to book.
Gets as far as selecting flights , date and destination, then just goes round and round.
Almost tempted to go for Ryanair , though i hate hate hate them, but if jet2's site not working what can one do ?
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Guest    •   166 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Site won't load date for flights or many other functions keeps giving sitecore error message
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Anonymous    •   175 days ago  # + -2 -
Comment is hidden.

Guest    •   178 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Terrible app slow and doesn’t work properly even on wifi
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Guest    •   178 days ago  # + 0 -
App slow and falling over all the time payment authorisation not working

App slow to load all day payment screen freezing when getting to card verification so cancelling and starting again still freezing but requests are coming through to bank app to authorise payments don’t know if should authorise or not in case it comes out of bank multiple times. Nightmare always slow but slower than ever now the more they are adding to it and it cannot cope it is becoming overloaded.
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DaveE    •   179 days ago  # + 2 -

Can't do my checkin: https://www.jet2.com/sitecore/service/error.aspx?error=An+error+occured
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Kbe    •   181 days ago  # + 0 -

Can’t log into app or website today
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nippy face    •   183 days ago  # + 0 -

can't get logged into Jet2 need to get my tickets. this is an absoluet nightmare
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Donna    •   190 days ago  # + 0 -

Drag down boxes are not working.
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Guest    •   209 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

after home page freezes
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Guest    •   210 days ago  # + 4 -
★ ★ ★ ★ ★

Tried to book holiday today
3 different payment cards used payment would not go through
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Robert    •   212 days ago  # + 0 -

Tried to open app for last 4 days not available, suggested i get internet connection.
Tried on line as well shows error every time
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Guest    •   217 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Poor app and multi logins
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Guest    •   217 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Not working on iPad
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Gregor    •   225 days ago  # + 1 -
App error message - unable to access boarding passes

Error message when opening app:

"Jet2
We're sorry, there was a problem. Please ensure you have an internet connection."

Tried on Android and iOS, as well as on mobile data and WiFi. Issue persists.
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Lauren    •   227 days ago  # + 6 -
Can't access boarding passes

Boarding passes are on the app and the app is not working. Have tried on WiFi and on mobile data. Slightly concerned as due to be leaving for the airport in about 6 hours.
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Jezz    •   235 days ago  # + 0 -

Boarding passes in check in on app not working. Tried numerous times
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TOM    •   245 days ago  # + 1 -

Jet2 APP persistently returns Internal Server Error.
I have uninstalled and reinstalled in vain.

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Caroline    •   248 days ago  # + 0 -
Jet2 app not working

Can't manage booking on app.
Not letting me check in or receive boarding pass. What is going on.
Tried to phone several times.
Departments seem to be closed.
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Guest    •   248 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can’t save or manage booking on app
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Ju    •   255 days ago  # + 0 -

Got to the payment details, put everything in but wouldn’t go through. Tried twice. Hope it wasnt a scam site
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Ros    •   262 days ago  # + 0 -

Can't search for flights
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Guest    •   265 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Got to the payment section input my details and wouldn't go through...tried twice...gave up
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Lesley Tennant    •   269 days ago  # + 1 -
Manage my Booking not working

Had an email this morning reminding me its 28 days till our villa holiday and inviting me to check in online using Manage My Booking...but however I try (App or website, iPhone, iPad or AppleMac and different search engines) there's a problem logging into Manage My Booking and get an error message saying its a website problem and will be sorted soon! Last week (18/8) was asked to ensure emergency contact details up to date but again I could not log into Manage My Booking so issue has not been resolved quickly it seems
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Margaret Ross    •   269 days ago  # + 1 -

Updated the app and blank screen
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Sandra    •   273 days ago  # + 0 -

Trying to book flights only but wants to take me to package holidays
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Angela    •   273 days ago  # + 1 -

Unable to search for holidays because page stuck on searching for flights, but holidays are showing on page underneath
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Guest    •   274 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Trying for days to book flights but website not responding
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Steve    •   279 days ago  # + 0 -

Can't accept cookie preferences to move on to the booking section?
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Guest    •   281 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cannot book a holiday
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FS    •   282 days ago  # + 0 -
No booking actually made - twice

have booked flight twice now online. Everything seemed to go through, including the authorization to the bank, but then the booking never came through - nothing in my email and no booking reference appeared when I finished the booking.
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Sharon mclachlan    •   306 days ago  # + 0 -
Mrs

Hi trying to book holiday online for last two hours now payment won’t go through and your website has frozen tried calling advise number and looking for reference number I don’t have as trying to complet booking can someone help please
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Jo    •   315 days ago  # + 0 -

Keeps saying holiday not available….. but it’s saying that no matter the date or destination
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Guest    •   316 days ago  # + 0 -
★ ★ ☆ ☆ ☆

will not take payment been try with 2 diff cards
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Guest    •   320 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Message says ‘you don’t have permission to access this site’ ???
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Jade    •   331 days ago  # + 0 -
Payments not going through

Tried 3 times to book an add on. Twice with PayPal pay in 3, once on my credit card - all payments say pending on my accounts but none have worked on jet2 it says not successful
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colin    •   346 days ago  # + 0 -

denied access on this server using chrome. switched to edge and it worked.
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Guest    •   346 days ago  # + 0 -
★ ★ ☆ ☆ ☆

it wouldn't work on chrome so switched to edge where it worked
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Guest    •   366 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Why is your app down? I have limited opportunities to check-in for my flight but your app is not accepting my request now (00:50 BST).
Updated of stems should not be dependent on those systems being an available, mirror-imaging a system whilst applying updates is common practice in all IT databases. It is very poor that Jet2, again, seem unable to quite get things right.
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Wendy greene    •   372 days ago  # + 0 -
App is not working

App not working. Stupid app slow not working go manage my booking pay for travel insurance it's says oops no internet there is try again please can u fix it otherwise can't access to anything for my holiday
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Steve    •   379 days ago  # + 0 -

Site slow so they've missed out on flight booking gone to TUI
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Guest    •   398 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I have not been able to book any holidays this year because their web site just doesn't work properly
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Chappo25    •   425 days ago  # + 1 -

Won't let me into app, says it can't find internet connection.
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Sb    •   436 days ago  # + 0 -
No access timing out

Been trying for over an hour to book a flight and getting no where. Can't get on to the site at and if I can it times out. Sorry jet 2 will have to book with someone else.
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Guest    •   444 days ago  # + 0 -
★ ★ ☆ ☆ ☆

cannot access my account on jet2travel club " access denied on this server" the message applies to all jet2 web references
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Peter Ridyard    •   444 days ago  # + 0 -

cannot access details of my flight "denied access on this server"
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Shoebridge    •   469 days ago  # + 0 -

Cannot access “ change my flight”.
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gary temple    •   497 days ago  # + 2 -

Jet2 Holidays app is slow and when I get through to pay starts to go through then unexpected error try later
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Guest    •   499 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website not working can’t book a flight
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Guest    •   532 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The website is impossible to use.
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Kaine    •   536 days ago  # + 0 -

Also unable to checkout via Google (assume that it's trying to use the Jet2 API)... Annoying
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Kaine    •   536 days ago  # + 0 -

Issues with checkout page... :-(
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Guest    •   555 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Tried three times to book holiday but wouldn’t take payment
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Js    •   558 days ago  # + 0 -

Not able to check in? Takes all details to last page then won't react to continue?.
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TK    •   559 days ago  # + 0 -

App not working for me - says can't manage this booking in the app, try the web - which of course is still broken!
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John    •   560 days ago  # + 0 -

Great news Jet2 app is now working.
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Shannon    •   560 days ago  # + 1 -

4 days of "Oops something went wrong" is getting really annoying now. Sort it out please Jet2
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Heather    •   561 days ago  # + 0 -

When is this gonna be fixed getting a tad fed up now .
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Lou    •   561 days ago  # + 0 -

App still saying "oops something went wrong. " when will it be fixed ?
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John    •   562 days ago  # + 0 -

Oops something went wrong. Now on fourth day. Tried uninstalling and then re installing. Works for a bit then fails.
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Phil    •   562 days ago  # + 0 -

Says unable to take my monthly payment then unable to manage my booking. Message says oops something went wrong.
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Phil    •   562 days ago  # + 0 -

App keeps saying oops something is wrong
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Pete C    •   562 days ago  # + 0 -

App still not working. Okay if you can get to a login page with holiday reference, surname and date of birth etc but once back on the app its still says "oops theres seems to be a problem" etc
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Janet    •   562 days ago  # + 0 -

App still not working properly can't go to manage my bookings
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Kath    •   562 days ago  # + 0 -

I tried to check in for my holiday all day yesterday with no joy.
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Dav    •   562 days ago  # + 0 -

App still not working today.
Not taken payment and unable to Manage booking.
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Guest    •   562 days ago  # + -1 -
★ ☆ ☆ ☆ ☆

not working again
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Nikki    •   562 days ago  # + 0 -

App not working ,not taken my monthly payment ????
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Kathy    •   563 days ago  # + 0 -

App still not working its been a week now. Are they going to fix this issue.
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Dave    •   563 days ago  # + 0 -

Says whoops somethings happened wont let me go to manage your booking.thats four days now.
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Chuck    •   564 days ago  # + 3 -

Checking my booking for this Sundays flight out and when I go to Manage Booking it says "Somethings Up. Whoops-something unexpected has happened with our website. etc ".
I see other peoples concerns on here. what can we do, I havent checkin in yet, even though I have booked specific seats. Does that matter.
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Elaine    •   564 days ago  # + 0 -

Jet2app not working for 4 days now. I've been trying to check-in
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Margaret    •   564 days ago  # + 0 -

App won't let me manage booking. Been trying for 3/4 days. Don't they want paid!
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Jen T    •   564 days ago  # + -1 -

App won't let me go to Manage my Booking section. White message telling me Something Wrong.
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Julie    •   564 days ago  # + 0 -

App not working
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ILIAS    •   573 days ago  # + 0 -

Trying to pay for our holiday and the website isn’t working and you can’t get through on the phones
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Guest    •   590 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Blocks on payment window
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Jet 2 traveller    •   590 days ago  # + 0 -

Block on the payment win down "we are processing your payment now... do not close window etcccc" for 30 mins
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Guest    •   590 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can't pay for flights. .. "we'recommend. Putting g through your payment to now" window been there for .ore than 15 mins
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Tarzan    •   592 days ago  # + 0 -

No boarding pass available on app
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Guest    •   605 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website not processing my payment. Stuck
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John    •   617 days ago  # + 0 -

Have checked in online, but cannot get boarding passes to show on the app.
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Tom    •   619 days ago  # + 0 -

My booking shows as 2 adults and 2 infants but just 2 adults booked. The boarding passes are correct,
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Neil    •   624 days ago  # + 0 -

Cannot get mobile boarding passes in app. Can print through web site using windows computer
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John    •   626 days ago  # + 0 -

Jet2 app won't show my Boarding Passes even though it says its checked me in online! Useless customer service!
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Colin    •   635 days ago  # + 1 -

Tried to pay jet 2 but keeps saying payment didn’t go through . Tried 2 different cards
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Elizabeth    •   651 days ago  # + 0 -

Trying to pay jet2 but it keeps saying payment did not go through
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Anne    •   666 days ago  # + 0 -

i have been struggling with viewing, downloading my boarding pass for a week now. The internal server keeps occuring on laptop, and on my jet2 app it keeps loading and loading and i never get to view my boarding pass. sooo annoying
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Guest    •   673 days ago  # + 0 -
★ ★ ☆ ☆ ☆

First, I don't like all the"extras" that get charged. Second, I got to the final page and it is not accepting payment. No obvious errors in my information. I thought this company had a good reputation. Now I'm not so sure.
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Debrah Chapman    •   706 days ago  # + 0 -

Trying to pay for our holiday and the website isn’t working and you can’t get through on the phones
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Debbie Cooper    •   708 days ago  # + 0 -

How am I meant to check in online when the website is down! Not very helpful when you are sending me a notification to say that I have to check in!
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