Mychart.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: mychart.com

MyChart lets you see your medications, test results, upcoming appointments, medical bills, price estimates, and more all in one place, even if you've been seen at multiple healthcare organizations.

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Forum & Comments (200+)


How do you rate your experience with Mychart.com?

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 Mychart.com status: POSSIBLE OUTAGE  Why?

Mychart.com problems for the last 24 hours

City Reports
Dayton, Ohio 4
Centerville, Ohio 2
New York 1
Columbus, Ohio 1
Gillingham, England 1
Middletown, Ohio 1
Hamilton, Ohio 1
Indio, California 1
Virginia Beach, Virginia 1
Detroit, Michigan 1

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Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on mychart.com. In this case, use the links below:

http://mychart.com    https://mychart.com    http://www.mychart.com    https://www.mychart.com


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Teena    •   16 days ago  # 28 May 2024 + -1 -
Mychart

It’s going to be down for awhile until they can build the serves back up which take time so instead of paying these ppl that hacked the account they decided not to and here we are 2 weeks of no mychart
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Teena    •   16 days ago  # 28 May 2024 + 1 -

They had a random ware attack and instead of paying them they didn’t and so it been down now
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Arron    •   21 days ago  # 23 May 2024 + 0 -

As of 6AM this morning I am not able to log into MyChart for Virginia Mason Francisan Health in Seattle, WA. It was working fine yesterday
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Wildinthestreeet    •   26 days ago  # 18 May 2024 + 0 -

Can't login
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Pj    •   35 days ago  # 9 May 2024 + 0 -

Can't log in
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Bob    •   35 days ago  # + 0 -

Fix the darn thing. What good is jt-Im waiting for my test resumts. My Chart is useless
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Guest    •   35 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Fix the f***ing thing
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Mariah    •   69 days ago  # + 0 -

MyChart down in Aloha Oregon
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Guest    •   88 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Shit
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Guest    •   91 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Not working
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Carol    •   99 days ago  # + 2 -
Server Error problem

Trying to check (visits) PAST VISITS - comes up SERVER ERROR - 500 Internal server error - There is a problem with the resource you are looking for and it can not be displayed. How can this be fixed?
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Guest    •   101 days ago  # + 1 -
★ ★ ☆ ☆ ☆

The app no longer works. Can’t access my records.
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RAR    •   107 days ago  # + 1 -

Cannot access test results on app or website
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Mel    •   112 days ago  # + 5 -
Can't Access MyChart Test Results due to Server Error 500

Can log into everything except test results. Have tried for last 8 hours and get this message: "500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed."
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Laurie    •   118 days ago  # + 1 -
App no longer works

Since Verizon pushed out latest Android update, myChart app will not load. Error msg:
"Connection error. Unable to load organizations. Try again later"
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Tammy    •   125 days ago  # + 0 -
Unable to login due to non recognition

I get an error stating that the app cannot recognize the username or password, but if you try to register again, it states that you already have an account.
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Denise    •   141 days ago  # + 0 -

I keep seeing server error. Is the website down?
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Jackie bauler    •   141 days ago  # + 0 -

I have a new password but won't let me in my chart
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Dan B.    •   148 days ago  # + -1 -
MyChart login not responding, What’s up?

Followed link from email, browser (Chrome) opens and chews on it for several seconds only to return:
“This site can’t be reached. Mychart.premierhealthpartners.org took too long to respond”
Like another user commented, this is day two for this failure. What’s up?!
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GjY    •   148 days ago  # + 0 -

Trying to refill medications it won’t let You scroll down
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RMK    •   149 days ago  # + 1 -
Server issue message

2nd day of trying to e-check in and I keep getting kicked out. Getting the message that there is a server issue.
What is the use of this app?
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Guest    •   152 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Friggin s l o w about responding to pw and user name reboots; then doesn't SAVE them when I click to do so. Makes it an exasperating and worthless tool for the patient. I'd rather not expect results til my doc is back on the office like the old days than think I can access info online when the office isn't open and be thwarted most of the time. What a piece of dung!
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Guest    •   153 days ago  # + 1 -

App not working. “We couldn’t log you in right now.”
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Guest    •   154 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

constant 500 server error
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Guest    •   155 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Won't let me login, came up i had a new message and i put the correct information in and it says we can't log you in right now please try again
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Guest    •   156 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Can't view my test results. Get internal server errors every time. Also get errors trying to look at letters. This software is not fit for purpose and another example of misplaced supposed savings that further damage the NHS. Feels similar to the postmasters debacle.
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Nick    •   156 days ago  # + 0 -

500 - Internal server error.

This is the third time it has happened in the 4 times I have tried to use it.
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Guest    •   156 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Endless server errors. Also loads of info relevant to my medical history not there. Totally useless.
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Guest    •   156 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

cant login
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CNewman    •   157 days ago  # + 0 -

MyChart won't load billing or test results again. I have had this issue frequently. And apparently I am not the only person...
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CJ    •   158 days ago  # + 1 -
Unable to reset password

Recieved a notice I had a new message in mychart. Unable to log in. I had already changed password several days ago. Blocked me after several attempts. Tried to reset password. Never received verification code after several request.
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Guest    •   162 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Literally 9 times out of 10 you can't get the site to work or load. Server never works. This thing is a pile of shit.
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Guest    •   163 days ago  # + 0 -
★ ★ ☆ ☆ ☆

permanent error 500, extremely user unfriendly
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Guest    •   172 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It is useless. Always errors.
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Rabies    •   173 days ago  # + 0 -

Server/runtime error
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Debola Aderounmu    •   175 days ago  # + 1 -

I am unable to access my medications, visits and etc
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Guest    •   176 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Disaster ever since that ransomeware attack. I unfortunately counted on them too much. Pressure to get and use the app. Now since that ransomware attack cannot plan anything medical, change anything, pay anything, access anything and more. The worst part is I’m now getting medical scam calls. Acting like their one of our doctors asking for personal information like SS.
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Ginny    •   178 days ago  # + 1 -
Message re: data and server

I keep trying to pre check for an appointment tomorrow and it says “error retrieving data from the server”. Tried on my iPad and on my iPhone and received the same message
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Kai    •   182 days ago  # + 0 -

Url server not found. Hawaii what's the problem
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Gena D.    •   183 days ago  # + 0 -

Ohio Health MyChart keeps giving me server errors when I try to log in.
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Guest    •   183 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Not working
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TMM    •   184 days ago  # + 0 -
Still Down

I asked my Doctor yesterday 12/11/23 if there was any updated as to when MyChart would be back up and running.....she stated they didn't know when. This is all Utica Park users and a few others that have been effected.
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Carol Bolding    •   184 days ago  # + 0 -

My Chart says not available. When will it be accessible?
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Kim    •   185 days ago  # + 0 -

Northern NJ no MyChart for a few days now
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Jennifer    •   187 days ago  # + 0 -

Pocatello Idaho and its not working
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Tiffany    •   188 days ago  # + 0 -

I’m in Athens tx and MyChart isn’t working. What’s happening?
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Mary    •   189 days ago  # + 2 -

What is going on with MYCHART. I still don’t have access.
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Katie    •   190 days ago  # + 2 -
MyChart not logging in

I was able to use MyChart earlier today but when I got home it gave me an error repeatedly that I need to check my cellular connection or WiFi. Very strange
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Terry    •   192 days ago  # + 1 -
12/4 it’s not responding

Today 12/4 cannot access MyChart via App or the website, even though I got an email that there’s a new message for me to check. It says the server is not responding and to try again later.
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Shonda    •   192 days ago  # + 2 -

My chart says not available? Anyone no when it will be up?
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Guest    •   194 days ago  # + 1 -
★ ★ ☆ ☆ ☆

Cannot get answers or help as when mychart will be back
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Blake    •   196 days ago  # + 0 -
UPC attacked

Ardent, who owns Hillcrest and Utica Park clinic was hit with ramson ware. Everything is down until who knows when. They aren't sure if any of our records were compromised or not!
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Guest    •   197 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Garbage system keeps going down
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Destiny    •   198 days ago  # + 3 -

There was a hacker that’s why it’s down. There’s not estimated time until it’s been resolved. My doctor told me at my appointment yesterday
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Taylor    •   198 days ago  # + 3 -

No access to MyChart since 11/21
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Miranda West    •   198 days ago  # + 1 -

Is this still not working??
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Erik    •   199 days ago  # + 1 -

I haven't been able to reach the login page since 11/21/23. How much longer until I can get into MyChart ? This is ridiculous
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Emily    •   199 days ago  # + 0 -

Unable to login for 3 days now
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Monique    •   199 days ago  # + 0 -

Unable to log in for last 3 days
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Fay    •   200 days ago  # + 0 -
My chart app and log in not working

My husband nor I can login our my chart apps today. I’ve been on mychart for over a year with no problems. This started yesterday 11-24-23
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Sherry M    •   202 days ago  # + 0 -

Keep getting error messages when opening messages in Michigan
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In Canada    •   203 days ago  # + 0 -

Http/1.1 Internal Server Error 43531
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Bev liggett    •   207 days ago  # + 0 -

I keep getting error that I can't be logged in right now... Please try again.
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Lynn thompson up state ny    •   209 days ago  # + 0 -

cant sign in 500 error it says
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Lynn Peirce    •   210 days ago  # + 0 -

Can't log into Virtua using passcode or user name/password
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Rudy    •   210 days ago  # + 0 -

MyChart is not sending out 2x factor access code to email address
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Roo    •   211 days ago  # + 1 -

MyChart isn't loading at all. Washington
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Terry    •   216 days ago  # + 1 -

I cannot log into MyChart Ascension in Wisconsin.
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Mia    •   218 days ago  # + 1 -

My chart Wisconsin is down. Haven’t been able to get in today.
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chris    •   219 days ago  # + 2 -

ascension wisconsin not working
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Kelli    •   219 days ago  # + 1 -

Down for me on 11/7/23 on both app and website.
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Matt    •   219 days ago  # + 0 -
Down for me on Nov 6, 2023

Unable to log in from Toronto, Ontario. Fails with the following message:

Error
Sorry, couldn’t contact the server. Please check your internet connection and try again.
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Mimz    •   234 days ago  # + 2 -
Can’t login

10/23/23 can’t log in at all the app isn’t working and I tried to access the website because I was able to get through last time the app wasn’t working and that is no longer working as well. Graham, Washington.
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LJF    •   246 days ago  # + 1 -
MyChart

This is what i keep getting (see below)

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
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Vince    •   257 days ago  # + 0 -

I can acces my test results, but i cannot view images, it is saying service unavailablea and has been doing this for over a week.
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Melissa Corkern    •   269 days ago  # + 0 -

mychart for houston methodist will open, but all messaging is offline. I receive an error 500 when trying to open messages
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Dave    •   275 days ago  # + 0 -

MyChart for North Memorial Clinic in Minnesota is down
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J. Curran    •   276 days ago  # + 0 -

Won't load. Can't do anything
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Mal    •   289 days ago  # + 0 -

Can’t log in
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Guest    •   290 days ago  # + 0 -

Can’t login right now
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Guest    •   291 days ago  # + 2 -
★ ★ ☆ ☆ ☆

Can't log in at this time
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Lonnie C.    •   295 days ago  # + 0 -

My Chart app and online will not let me login to my Singing River account.
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Guest    •   308 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Says to see a report but there is no way to access it
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Hugo Chavez    •   311 days ago  # + 0 -

I can’t get my test results , I can see that they’re there but it won’t load
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Lisa Marie    •   321 days ago  # + 0 -

I’m in New York and have not been able to log into MyChart today 7/27/23.
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Guest    •   325 days ago  # + 1 -

My chart can't log in, Cleveland Oh
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Guest    •   327 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Every time I try to log into messages I get "an error on the server has occurred and try again later". This has been going on for days now!!!
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Jennifer    •   339 days ago  # + 0 -

No appointments or test results. It says nothing new for you. Ky
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Alex B    •   339 days ago  # + 1 -
Can't View Messages, Appointments, Etc

Every time I try and view anything it says "This is a marker file generated by the precompilation tool, and should not be deleted!" Won't show anything else.
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concerned    •   343 days ago  # + 0 -

Failing to update any information after June 26 2023. Missing appointments, test results
please fix A.SAP
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Guest    •   352 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Probably 90% of my login attempts fail. If a login is successful, the application will indicate that it cannot access my records. MyChart can be and has been helpful if it works, but it is useless in its current state. Can anyone fix this?
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Adam    •   352 days ago  # + 0 -

Can’t log in at all. Page is blank. Ohio.
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William    •   356 days ago  # + 0 -

unable to sign into mychart website says "ERROR" June 22,2023
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Sharyn    •   357 days ago  # + 0 -

My chart not working all week in Central NJ. Any idea when it will be resolved?
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Kerry    •   358 days ago  # + -1 -

App and website Keeps saying "Oops!
Sorry. Your request could not be carried out because of an error.

Please log out and sign in again
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Paula    •   358 days ago  # + 1 -

i keep getting an error message - says to log out...but i'm already logged out and trying to log in. anyone know what's up with that?
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Tim    •   360 days ago  # + -1 -

I can’t connect via the app
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Min    •   365 days ago  # + 0 -

Looks like the main site is okay (http://mychart.com) but CHI/Franciscan portal is erring
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Min    •   365 days ago  # + 0 -

Also getting a 503 error.
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Nalcioglu    •   365 days ago  # + 0 -

UCI Health MyChart is too slow on June 13, 2023
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Kay    •   380 days ago  # + 0 -

I have tried to access my chart in Ohio several times today getting an error message each time.
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Guest    •   388 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Laggy, no capitcha response, cannot regularly access bill
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KIMBERLY Morrell    •   388 days ago  # + 0 -

SAYS LOG OUT And log back 8n but it won't let you?
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Nancy    •   391 days ago  # + 0 -

Keep getting message "We couldn't log you in please try again."
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Patti    •   400 days ago  # + -1 -

My chart not working 5/10/23
Says try agai
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Asa    •   405 days ago  # + 1 -
Problem with getting in says server error

I can't get into my chart it keeps saying error with connecting to server! What is going on with this app come on it means a lot to people and we depend on it so fix it fix the problem it's not us
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Guest    •   406 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I can't login and I need to reach the doctor. I am very frustrated .
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raoul    •   406 days ago  # + 0 -

I can't login very frustrating. I need to message the doctor
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Guest    •   408 days ago  # + 0 -
★ ★ ★ ☆ ☆

Good most of the time, however there have been multiple times when the system says it can’t log me in. This time it’s been for 24 hours straight. It’s quite frustrating when I’m waiting for test results.
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J    •   409 days ago  # + 0 -

Won’t load my info
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Leah DePaolo    •   412 days ago  # + 0 -

Constant server error messages
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Guest    •   422 days ago  # + 1 -
★ ★ ☆ ☆ ☆

Recently have to request a log-in verification code 2-3 times or more before I receive it after waiting 10-15 minutes. Also, I don't like that there is no option to contact the doctor regarding my after visit questions without setting up an appointment.
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S    •   424 days ago  # + 0 -

Isn’t logging me in at all so I came here I need to send my doctor a question
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B    •   424 days ago  # + 0 -

Tried logging in to pay my bill all day 4-16-2023 wouldn’t let me and still says server error today 4-17-2023.
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Guest    •   427 days ago  # + 4 -
★ ☆ ☆ ☆ ☆

This is by far the WORST app I have ever used! Cannot ever access my info. Constantly says server error. Wth?
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Jennifer T    •   427 days ago  # + 3 -

I can never get into my files. It always says there is a problem with tge server. It is seriously frustrating.
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Guest    •   429 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

I've used this for years worth no issues, suddenly I can't get a verification code no matter how many times I try.
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Laura    •   429 days ago  # + 2 -
Not sending verification code

Keeps telling me it has sent a verification code to my email, but after 10 tries I'm giving up for the day. No code has been sent and I can't log in without it. Please fix the site!
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Rich    •   450 days ago  # + 2 -
MyChart login fails

MyChart appears to have updated recently on my Android (I had to re-attach to my health provider accounts), but valid login credentials are met with a "something went wrong" type of error. The health provider's website works fine.
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Ric    •   450 days ago  # + 0 -

no second factor verification being sent...just a screenbox with a moving circle that never goes away no matter how long you wait
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Guest    •   450 days ago  # + 0 -

No verification code being sent. Changed email, changed browser. Just get a screen with a cycling error.
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Guest    •   452 days ago  # + 3 -

No verification code being sent to email so i can complete sign in
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Guest    •   455 days ago  # + 0 -
★ ★ ☆ ☆ ☆

It does not have the info I request and need. It is not stab;e and seems to be hacked easily
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Guest    •   460 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Never able to connect. Hate it.
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Lucky    •   461 days ago  # + 0 -

I can’t log in at all what’s going on?
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Guest    •   466 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It won’t let me sign the insurance form for echeck in. It’s already signed from earlier, but won’t accept it or allow me to dign again.
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Sara O    •   472 days ago  # + 1 -

I can get to main page but cannot open any messages or info. I have even restarted my phone. Says it's a server error?
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Guest    •   472 days ago  # + 1 -
★ ★ ★ ★ ☆

Excellent until 02/27/23. That day I was able to log in but none of the options (renew meds, messages, test results, etc) worked when clicked on. Server error messages pop up instead. Hopefully this has been resolved by time anyone reads this.
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Greg R    •   472 days ago  # + 1 -

I can get my main page to come up but when I click to renew meds or check messages etc, I get server error message.
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Guest    •   474 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

My chart not working for Lee Health
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Mike D    •   479 days ago  # + 1 -

Can't log in, says "server unavailable"
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Guest    •   480 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Could not log in
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Patient    •   480 days ago  # + 0 -

Cannot log in. It says there is too much activity to try later
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Guest    •   484 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Don't you have an IT team to fix the outage? Patients need their test results!
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Guest    •   484 days ago  # + 0 -

MyChart has been down for almost 24 hours, leaving me unable to see my test results. Extremely frustrating.
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Guest    •   484 days ago  # + 4 -
Warming up...

Austin ARC mychart still down! I finally got to the log-in screen after trying all day, but then authentication failed. Ya'll do understand we need to see test results realtime? Epic - not so epic....
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Arlen Arends    •   484 days ago  # + 0 -

My chart is not working, very frustrating. Trying to send a Message.
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Guest    •   484 days ago  # + 0 -
★ ★ ☆ ☆ ☆

It gets stuck and won't access Messages, it spins forever....very frustrating.
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Guest    •   484 days ago  # + 0 -

Austin ARC MyChart is still down
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Tiffany Wilborn    •   484 days ago  # + 0 -

My chart not working and needed medication summary for a doctor's visit.
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Guest    •   485 days ago  # + 0 -

Down again. Clinic on strike???
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Guest    •   485 days ago  # + 0 -

Austin ARC MyChart not working since 2/13/2023
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Guest    •   485 days ago  # + 0 -
Frustrated

Cannot get to anything on Mychart today so tried calling! What a joke. I have a serious question about referral and out in the cold with no help at all
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Guest    •   488 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

literally everything is bad
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Guest    •   494 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

if it would work and stop giving error message everytime you login and try to see messages tests result medica or try to make appointment.
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Joyce Kelly    •   496 days ago  # + 0 -
Can't log in

MyChart for Christus Mother Francis Clinic Texas: Get following error when logging in :500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
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Guest    •   496 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Was working but now all i get is text saying i have a message but nothing when i log in. Causing BIG PROBLEM since doctors office uses my chart to communicate, not call you. Its been doing this for 2 days, just stopped working. Cant find help.
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LB    •   496 days ago  # + 1 -
Multiple fallers when trying to access mychart

I cannot log in…keep getting message about lack of access to secure server, or cannot establish connection to a server. Cannot access my account either directly or via email link sent by physician’s office.
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Christopher    •   496 days ago  # + 3 -

Been down all day, I am trying to get the info I need for my ssi appt tomorrow. Frustrating! Have tried everything
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Alana Z    •   497 days ago  # + 8 -

Will not log in, says check my connection but my connection is fine. Recommended restart does not help
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Emma    •   498 days ago  # + 1 -

It worked on Monday and down on Tuesday.
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Madeline    •   499 days ago  # + 0 -

Once again it’s down when in fact it worked Friday . What is really going on ?
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Guest    •   503 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Perhaps it was hacked. Unknown to me, my MyChart.emc.org login icons were replaced on my laptop AND my desktop with a solid blue "S" and there was a note that the website was FOR SALE! I live alone, have many medical issues, and depend on MyChart. Please fix!
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Guest    •   503 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I can’t sign in by code or pw .. it’s not loading at all
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Madeline    •   503 days ago  # + 0 -

App do not work at all . It’s not working please try again later …it’s not loading what is going on ?
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ep    •   522 days ago  # + 1 -

My App stopped working yesterday and i'm frustrated. I'm thinking of uninstalling it.
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Guest    •   524 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

it f***ing sucks
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Guest    •   527 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can't get verification code on mychart with Cone Hospital and need to get into my portal.
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Guest    •   530 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

HAVE HAS TO MANY ISSUES . NEED TOBE FIXED.
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SB    •   540 days ago  # + 0 -

Keeps saying the server is down. Can't log in
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Guest    •   542 days ago  # + 0 -
★ ★ ★ ☆ ☆

Not intuitive interface.
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af    •   546 days ago  # + 0 -

I never receive the verification code. It says it was unable to send the email. Now, I cannot login.
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Guest    •   547 days ago  # + 1 -
★ ★ ☆ ☆ ☆

Why is it always down?
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Julie    •   547 days ago  # + 1 -

When i try to log in it doesn’t send me a verification code. When i try to resend it still no code. Been like this a few days.
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Aisha    •   549 days ago  # + 0 -
Can't login

When I try to login through the app, it is saying unable to log in. When I try to login through the computer, it wants me to enter the verification code, but I never receive it. This has been going on since December 9th.
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Lia    •   550 days ago  # + 0 -

I can’t login at all. It’s saying unable to log in
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Cathy    •   552 days ago  # + 0 -

Been trying to log-in and never receive verification code no matter how long I wait! I’m located in Michigan.
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Pam    •   553 days ago  # + 0 -

I am not getting verification code after logging in…tried several times…it never gets sent
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Alice    •   554 days ago  # + 0 -
Whats going on? Down or not??

I dont know if its down in Dallas Tx or what??? All of a sudden, I can log in, theres no option to message the healthcare providers or view test results, and all of the info is gone! Wth??
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Nancy    •   561 days ago  # + 1 -

Unable to login, super slow and then tells me it has timed out. Same issue for several weeks now.
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Guest    •   562 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

page doesn' load
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Christine    •   568 days ago  # + 0 -
Problems logging into my chart app

I have the correct username and password and it still says that it can't log me in right now try again and it just keeps spinning and spinning that says that every time
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L. Block    •   570 days ago  # + 0 -
Can't get in to pay current bill

Ongoing problem. Been trying for the last 5 days to log in and pay the bill currently showing due. I input the billing information and then it takes me back to what I have already entered. Will pay when I go to my next appointment tomorrow.
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Kathy    •   571 days ago  # + 0 -
No Access to My Chart in MD

I have been trying to access My Chart for over an hour in Baltimore. All I get is a message telling me to sign out. I do but never see a sign in screen. Frustrating when you need information from the site.
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Joan    •   571 days ago  # + 0 -

MY CHART HERE IN RI AND CT IS NOT WORKING! ALL MY INFO IS GONE! ALREADY TRIED REINSTALLING....THAT DIDNT DO A DAMN THING! WTF?
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bbells    •   573 days ago  # + 0 -

Mychart has been down all week in Minneapolis. Can log in, but can't access anything else. Keeps defaulting back to log in screen.
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R Ambrose    •   583 days ago  # + 0 -
Error occurred on server message

11-7-22: An error occurred on the server. Please try again later. (Patient profile appears but cannot click on any records without error message.)
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Guest    •   583 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Terrible revision. Lockdd out, evem with 'new' id. Worthless.
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Stan G    •   587 days ago  # + 0 -
Sign up difficulty

Received following comment when trying to sign up for my chart: using format not accepted.... I put in my last name in the proper spot #$^%$
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Beth    •   590 days ago  # + 0 -

After receiving a message from my doctor, I logged into my chart several times, even cleared my browser history and received the same message every time. HTTP Error 503. The service is unavailable.
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Irritated user    •   607 days ago  # + 0 -

I just recently had an MRI done for a knee injury and with MyChart down I couldn't confirm my physical therapy appointment causing it to be cancelled. And now it's been almost a week and I can't get into MyChart to get my MRI results. Please fix this ASAP.
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Sara    •   610 days ago  # + 0 -

WOW FIX THE ISSUE MYFART!!!!!
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jsy    •   611 days ago  # + 0 -

My Norton program told me it's a "replay attack" when I couldn't get logged in today.
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Annoyed in Wa    •   611 days ago  # + 0 -

Yes, due to security breach which we all know means they've been hacked.
See link below..
Im having issues getting in touch with my doctors office as well. Even the call center guy couldn't get through to the front desk of my clinic. This is absolutely unacceptable regardless of the IT security problem. They need to figure out how to be available to their patients, period. Some people's lives are literally at stake. No one knows how to manage when they can't rely on technology. Its Pathetic. And im a techy with an IT degree too, and I still think its Pathetic.
https://www.washingtonpost.com/politics/2022/10/06/an-unprecedented-hospital-system-hack-disrupts-health-care-services/

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Rachelle Gebhardt    •   611 days ago  # + 0 -

MyChart has been down for awhile now, what is going on?!? Does it have to do with data breach?
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Ana    •   612 days ago  # + 0 -

When am having issues like this I was so frustrated not until i was been recommended to #Trucybercare on Instagram no words to describe his hacking abilities, just top notch!
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Mary    •   613 days ago  # + 0 -

I had an appt on Thurs with my doc and when I went the system was down… they could not access my records/go over ultrasound results, schedule anything, he said he would call me hopefully by Monday. It was odd. Drove there for nothing. Still cannot access mychart, mother cannot refill prescription. They couldn’t give an explanation other than that the system is down. Wonder what the reason is..
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Tammy    •   614 days ago  # + 0 -

Why isn't MYchart working?? have we all been hacked??
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Sanjoy C.    •   614 days ago  # + 0 -

MyChart has been down now for several days. I live in the Seattle, WA area.
How is it possible for such an important medical resource to be unavailable for days on end. Has EPIC (the company that provides this service) been hacked? If so can they not provide some kind of update as to how soon they can be operational again? No plan B from this company? Frustrating and inexcusable! Virginia Mason/Franciscan should be searching for a much more reliable resource and dump EPIC!!! Yes, Epic FAILURE!!!
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A patient patient    •   615 days ago  # + 0 -

I understand the frustration. In the age of instant gratification, patience seems to not exist anymore. Not that long ago, medical records could only be accessed via post mail, or going to the clinic in person. Backup plans are great, but you can’t predict an outage. Also, in the age of “me me me”, there are other people living on this planet as well. Your doctor or any other healthcare personnel more than likely won’t be able to take your call right away. They’re also doing their jobs at the clinic by helping in-person patients.
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Annwitch    •   615 days ago  # + 0 -

Still CANT log in or book appointments.
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f.hood    •   616 days ago  # + 0 -

asked if they are at least doing paper for refills....and was told they don't do that anymore, really??? so no plan b,c,d,e??!! just a refill??!! this shows me patients we're not to be trusted to take it to a pharmacy but we have to trust them?? wth.
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Over it.    •   616 days ago  # + 1 -

I absolutely cannot understand how there isn’t a “Plan B” for what to do if something like this happens… today is day 4 of me trying to get refills for my
Prescriptions and now I’m out of medication. Extremely frustrating.
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Aly    •   616 days ago  # + 0 -

Mychart keeps telling me to close app and try again, and nothing. Glad I'm not the only one having problems.
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Noelle    •   616 days ago  # + 0 -

I've been trying to access MyChart for days. I need a refill on a prescription...so frustrating. At least I know it's not a glitch on just my end. I hope they get it back up soon.
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Timmy    •   616 days ago  # + 1 -

MYCHART??? More like MyShart!!!!
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UC    •   616 days ago  # + 0 -

Bruh I need to message my doctor about my condition. At least I know I'm not alone in this.
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Kelly    •   616 days ago  # + 0 -

Does anyone know what is going on
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Refill    •   616 days ago  # + 0 -

Can’t get my medication refilled because of this. Tried calling my doctor’s office Franciscan Federal Way to see if I can get it another way, but I just keep getting the front desk and all they do is leave his nurse a message. I’ve gotten no call back. My pharmacist even tried calling to request and they couldn’t get ahold of him or his nurse either. Is there seriously no other way to get medication refilled? It’s been three days since I was supposed to.
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Iron deficient    •   617 days ago  # + 0 -

This has been down for almost a week. I am waiting on test results and I would love to be able to access my account.
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