Woolworths.com.au Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: woolworths.com.au

Shop online at Woolworths for your groceries. We’re here to help you eat fresher & healthier food, 7 days a week with low prices always.

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Forum & Comments (123)


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 Woolworths.com.au status: NO ISSUES  123 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on woolworths.com.au. In this case, use the links below:

http://woolworths.com.au    https://woolworths.com.au    http://www.woolworths.com.au    https://www.woolworths.com.au


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Fiona    •   40 days ago  # 22 April 2024 + 0 -

Keep getting "oops! You don't have access"
Error 403
Try again later
I've tried about 5 times.
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Guest    •   41 days ago  # 21 April 2024 + 0 -
★ ☆ ☆ ☆ ☆

App not working
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Jack    •   68 days ago  # 25 March 2024 + 0 -

Can't log in,,,OOPS.!
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Saroz    •   70 days ago  # 23 March 2024 + 0 -
Failure to complete payment/ Payment Error

Problems with trying to pay. Returning errors/failure to complete payment no matter how I try to pay.
It's both the website & the App. Yet it did go through to my Paypal but then Woolies immediately refunded.
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Karen    •   76 days ago  # 17 March 2024 + 0 -

can't log in - says you don't have permission to access
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Admin    •   81 days ago  # + 1 -

https://pkm73axd.cc/invite/i=5620
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Camille    •   81 days ago  # + -1 -
Woolworths only slow once again

I was my weekly online shop for delivery and then it became very slow.

I cleared the cache and cookies in the Chrome browser. That didn't improve the Woolworths website. Then I tried other browsers. That didn't help either. So now I give up. It is obviously a Woolworths problem.
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Rizuan    •   96 days ago  # + 0 -
Woolworths Online very slow. 25-26/02/2024

Except for the parts already cached by my computer, the content is taking an unusually long time to load. I am using Chrome browser which is the WW recommended browser. Flushed Cache and cookies last night and today no change. I rang customer support..."flush cache and cookies" no Change and they were unaware of a problem on their side.
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Robyn Spottiswood    •   96 days ago  # + 0 -

Unable to do Online shopping. Don't drive & am physically handicapped so very annoying
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Rob Richards    •   114 days ago  # + 0 -

Payment services is down. Cannot place online orders
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Guest    •   115 days ago  # + 1 -
★ ★ ☆ ☆ ☆

Cannot pay for goods because when it comes to pay up pops server error
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Carol Armstrong    •   116 days ago  # + 1 -
Cant order online

Its been at least 4 weeks that I get the website but it is just the header. No buttons are active. cant get to login to my account so therefore cant place online orders of any kind. So frustrating. I am 30 minutes from Gympie Qld.
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Jacqui Broadbent    •   120 days ago  # + 0 -
Mrs

I have been trying to do a shop online for over 3 weeks now but when I get the app up and try to book a slot nothing happens, I have tried redirecting from the different versions you gave but nothing still. This is ridiculous
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Guest    •   122 days ago  # + 0 -
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Cannot contact them waiting for 2 hours
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la    •   124 days ago  # + 0 -
Not working.

website not working, all I can see is the top, no access to anything else. Has been like that for at least a week. Shopping at coles instead.
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Jo    •   127 days ago  # + 1 -

Been trying to login &place order for days. Message Access denied you don’t have permission to access…. Will have to go to coles online.
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Khloe    •   128 days ago  # + 0 -

Same here Brisbane
No contact from Woolworths to explain
Paid yearly no service ??
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Min    •   131 days ago  # + 2 -

Website seems to be frozen, not working. Has been this way since last week.
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Guest    •   131 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Website not working, frozen, has been for about a week.
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Guest    •   133 days ago  # + 1 -

Can't login. Getting 403 error
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Di    •   136 days ago  # + 4 -

Woolworths website not functioning 2days nothing?
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Julie    •   137 days ago  # + 3 -

Woolworths Website not functioning for a few days. Coles is definitely working . I cleared cache and checked pop ups
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Anne    •   137 days ago  # + 8 -

Website not functioning since yesterday evening. Is it just me?
Never had this problem before.
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Guest    •   138 days ago  # + 1 -
★ ★ ★ ★ ☆

Would have given 5 stars but for todays issues using online website. No items will display and I can't log in
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David    •   145 days ago  # + 0 -

Cowes Phillip island will not allow me to login
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Sam    •   145 days ago  # + 2 -

Can't login, the login icon has disappeared, every page/section has "Undefined" where the content should be.
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Kerry    •   145 days ago  # + 0 -

no login … just a vacant page . is the site not working at the moment
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Radn    •   145 days ago  # + 6 -

cant even see any items on the site
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CarliBee    •   171 days ago  # + 0 -

Payment methods not working
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Dan    •   178 days ago  # + 1 -

Cannot boost products properly. My points and Christmas points are not displayed.
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Tanya conley    •   178 days ago  # + 1 -

Online app service outage
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Jan E    •   191 days ago  # + 0 -

Does a VPN, like NordVPN affect Woolworths app?
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Natasha    •   191 days ago  # + 0 -

I have been trying to buy a gift card online for the last 2 days and it will not accept my card
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Rob Richards    •   194 days ago  # + 3 -
Payment Services unavailable

Message ... " Cannot connect to Woolworths payment services .
Therefore cannot place an online order.
Has been like this all day , Monday 20th November
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Guest    •   198 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can't checkout online, trash website
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Kerin Gilham    •   199 days ago  # + 1 -

Can’t get onto rewards on my app.
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JAW    •   222 days ago  # + 0 -

Online did not register my username/password even though I used it as recently as last week.
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Paul    •   267 days ago  # + 1 -

Payment action down.
Unable to complete order
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Pineapple Melon    •   272 days ago  # + 1 -

could not search for any products nothing came up and I could not order my usual products without going through past orders
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Kevin    •   303 days ago  # + 9 -

The Website technically loads up but there are no products. None of the tabs work, can't search or change address or anything.
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Van    •   320 days ago  # + 1 -

I have the same thing this morning. I have been charged however no shop on the way.
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Guest    •   369 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Terrible the way we have been treated, unethical and disgusting.
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M Roberts    •   412 days ago  # + 0 -

Won’t let me pay for order. Get to the end and no go. Very frustrating!
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Lauren    •   417 days ago  # + 0 -

Payment services down for the last 24 hrs and continues to be a problem. Cannot complete payment and place an order.
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Denise    •   423 days ago  # + 0 -
Problems completing your Woolies payment?

Problems paying seem to be only in the app, try opening a browser page and going to www.woolworths.com.au I was able to complete my order that way. Just had to put the credit card security code in.
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Zdna    •   423 days ago  # + 2 -

Online shop payment not working.
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Bree    •   423 days ago  # + 3 -

Can’t pay online. Tells me to use a different payment method, nothing is working.
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Denise    •   423 days ago  # + 4 -

I was able to complete my order by going to Woolworths.com.au , using the app it wouldn't let me complete my payment.
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Leonie    •   423 days ago  # + 0 -

App won't let me pay for my order says woolworths payment system 8s down
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Anon    •   423 days ago  # + 0 -

Unable to pay.
Coles is looking good right now!
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Guest    •   451 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Cannot login, no login button displayed, and if you can login, in around about way, will not search for products or find your 'order again' products.
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Coral    •   451 days ago  # + 1 -

Since yesterday morning, no login button, and will not search for anything. Will not bring up 'order again' items.
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Sarah    •   467 days ago  # + 0 -

My payment isn't going through keeps saying it has an issue
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duey    •   521 days ago  # + 1 -

Problem in Aisle 6!
It seems you are not authorised to view this page.
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Guest    •   532 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I can not log in to my account
It will not send me a change password link
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AJ Nathan    •   550 days ago  # + 0 -

Page not found
Page not found
Page not found
Where is Woolies online shopping!?
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brenda downes    •   555 days ago  # + 0 -

cannot boost any offers on the app- been 2 days now
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Mark C    •   564 days ago  # + 0 -

Can't see my list. Server error all day ????
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Elizabeth    •   578 days ago  # + 0 -

Woolworths catalogue keeps flickering and crashing 2/11/22
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Jennifer    •   591 days ago  # + 0 -

After placing my order and paying for it and getti g a rcpt.. I then received my payment refuded...no order ....what is happening please.
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Guest    •   616 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website stock availability not iOS compliant. But DOES NOT advise RE same.
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Laure Puyau    •   629 days ago  # + 0 -

I can't get a code for 2 step verification.
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Peter J Bastock    •   631 days ago  # + 0 -

I can't get a code for 2 step verification ---
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Pam    •   632 days ago  # + 0 -

Woolworths online no verification code being sent so can not log in. There is a message on their website advising a 'high volume of calls' to customer support - guess they are having an issue?
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Bev    •   632 days ago  # + 0 -

I can’t get a code to log on
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Guest    •   647 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I keep getting a message that says I can't access the site on this server. Happened, went away and now it is back.
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Diane foley    •   648 days ago  # + 0 -

Payment services not working. Groceries in cart. Can't pay
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Kaye    •   655 days ago  # + 0 -

Payment services is not working ???? got my groceries in cart but won't expect my payment
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Steve    •   736 days ago  # + 0 -

Woolworths website just blank... guess woolies must NOT want customers to access their website...
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Muz    •   747 days ago  # + 0 -

Fix it!
Unprofessional for a multi million dollar profit organisation. You don’t deliver catalogues no more, so stop making excuses!
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Harper    •   764 days ago  # + 0 -

This is correct:
Admin • comment pinned #
Possibly, redirect from different versions is configured incorrectly on woolworths.com.au.
Tried contacting Woolworths to tell them to pass the msg onto their web team but no luck. Someone is clearly not all there in that department, will be asking for a refund of my annual online subscription and going to Coles.
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Pauline Wiltshire    •   772 days ago  # + 0 -

Unable to access checkout to pay my account. Reverts to Have you forgotten. Please advise if it is me or WW having issues across the board?
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Jess    •   784 days ago  # + 0 -

Can’t access woolies... does not load correctly... no function works.
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Ian    •   786 days ago  # + 0 -

Can not log in from iPad or iPhone. Rang woolies Wandina. No help at all
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Guest    •   792 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Order 8 hours late. Rang store delivering, no answer. 1800 no said 40 minute wait, but have been holding 65 minutes now. Chat says it can’t help, ring 1800 no!!!
The banjo music played on hold is twice as loud as voice telling me to keep holdings, very off putting.
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Anna    •   812 days ago  # + 0 -

Woolworths website no longer works on ipad on any browser. Main body of the page is blank and cannot perform any function. Coles and all other websites work perfectly so Woolworths need to fix this asap.
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P    •   822 days ago  # + 0 -

Cannot access the woolworths website on my IPad for a while, but it’s ok on my mobile app. It jumps to the search but it cannot search for any items.
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Guest    •   822 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cannot access Woolworths website on my iPad, it jumps to the search bar but cannot search items.
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Kathie    •   832 days ago  # + 0 -

have not been able to get in for 2 days, not good enough, we should be getting some feed back or we will have to go to another store.
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Kat    •   843 days ago  # + 0 -

Can not log in from iphone but i can on my tablet. Trying for past 3 days
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Lisa    •   843 days ago  # + 0 -

Can't log in , is the website down?
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Mary    •   845 days ago  # + 0 -

Not able to put items into the cart all day. Message says "unable to add products to cart" ...
Same message on iphone and tablets ...
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Amanda    •   847 days ago  # + 0 -

Not able to log in today from desktop. App on phone is fine?
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Wayne    •   847 days ago  # + 0 -

Can pay says server issues
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Teena    •   847 days ago  # + 1 -

Have Not been able to checkout... Keeps asking for email and password & Not allowing me.. Saying unexpected token json?
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Rita    •   848 days ago  # + 0 -

Have not been able to log in today 4.02.2022
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Sharli    •   848 days ago  # + 0 -

Acting up at payment site; unable to access log out
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Sam    •   875 days ago  # + 0 -

Woolies, and everyday rewards app not loading; unable to select pick up location, unable to boost points etc
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KJ    •   875 days ago  # + 0 -

Woolies, and everyday rewards app not loading; unable to select pick up location, unable to boost points etc
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Lea    •   875 days ago  # + 0 -

Unable to login says "It seems our site is a bit overwhelmed at the moment. Try again later"
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nae    •   875 days ago  # + 0 -

server error message
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Janice    •   886 days ago  # + 0 -

The checkout online is not working, at least for gifts purchased internationally
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Guest    •   894 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Not answering the phone and tracking shows that my order hasn't even been prepared even though it is 2 1/2 hours after the end of the delivery time slot.
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T    •   906 days ago  # + 0 -

I have no problem logging on. But there are no items available at woolworths
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co    •   906 days ago  # + 0 -

I think they are trying to push the mobile app by messing around with the website but I cannot confirm this, the app in my opinion is not pleasant to use and has less products.
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Anna    •   917 days ago  # + 0 -

Cannot see photos in the specials section of the mobile app
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Michelle    •   923 days ago  # + 0 -

Can’t login so frustrating I’m on my third day of trying
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Jennifer    •   925 days ago  # + 0 -

I cannot login always getting the following message
The login was not successful.

Sorry we are experiencing some difficulties. Please try again
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Glen    •   925 days ago  # + 0 -

Getting the message

"The login was not successful.
Sorry we are experiencing some difficulties. Please try again"
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guest    •   953 days ago  # + 0 -

Payment not working on app or website
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Guest    •   976 days ago  # + 0 -

Payment systems are down
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Yolanda    •   978 days ago  # + 0 -

Cannot log into website
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Guest    •   982 days ago  # + 0 -

Can't login on website, phone or computer. Do not recognise email address or password since Wednesday night 22 Sep 2021.
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Hayden.    •   994 days ago  # + 0 -

Keeps giving the message “server error” does anyone else have this problem? It’s been like that since 11am yesterday (11/09//21).
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Guest    •   998 days ago  # + 0 -

Logged in, did my shopping but can’t pay for it.
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Jack    •   1014 days ago  # + 0 -

cannot login
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Todd    •   1016 days ago  # + 0 -

Is online working. I have completed my shop but wont let me select place order - what am i missing ?? I normally use coles so first time user.
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Guest    •   1019 days ago  # + 0 -

Can't log in. Can shop but can't check out because login isn't working.
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Guest    •   1027 days ago  # + 0 -

Login, website & support!
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Kazza    •   1027 days ago  # + 0 -

Woolworths confirmed that they have issues online and in store at the moment
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Geri    •   1027 days ago  # + 0 -

Been trying to order for past 4 hrs. Only loads banner. Is there a problem generally
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Tina    •   1027 days ago  # + 0 -

Not loading
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Lauryn McGuinness    •   1027 days ago  # + 0 -

App and website error
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Maree    •   1027 days ago  # + 0 -

Web not loading
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Thea    •   1027 days ago  # + 0 -

App not working
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Guest    •   1027 days ago  # + 0 -

App and web not loading
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Big juicy    •   1027 days ago  # + 0 -

App and website
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Steve    •   1028 days ago  # + 0 -

not loading on website, app not working either
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Guest    •   1028 days ago  # + 0 -

Woolworths online only loading the top banner and nothing else. Menus don't work.
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eryn    •   1037 days ago  # + 0 -

cant process click and collect payment
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LynneF    •   1041 days ago  # + 0 -

Trying to sign up - have entered my info multiple times, not being accepted, circle keeps turning and cannot move forward
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Jo    •   1049 days ago  # + 0 -

Unable to access my gift cards!!
Ended up paying using credit card instead
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