Celebritycruises.com Current Status

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Website: Celebritycruises.com

Discover our luxury cruises to the Caribbean, Mediterranean, Alaska & more. Voted best premium Cruise Line 14 years running. Book your cruise today!

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 Celebritycruises.com status: NO ISSUES  75 comments

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Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on Celebritycruises.com. In this case, use the links below:

http://Celebritycruises.com    https://Celebritycruises.com    http://www.Celebritycruises.com    https://www.Celebritycruises.com


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Linda Johnson    •   55 days ago  # 26 September 2024 + 1 -

Celebrity’s app immediately closes when opening. The website is not functioning.
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Jean    •   74 days ago  # 6 September 2024 + 2 -
Website and the ability to sign on-NOT WORKING!

Tried to sign on.
Photo of a ship on the website and the wording is:
It's not you, it's us.

Going to the website shows the wording:
Gone Sailing-be back soon!
Don't pick up the phone just yet-we'll be up and running in no time.
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Guest    •   77 days ago  # 3 September 2024 + 0 -
★ ★ ☆ ☆ ☆

I've been trying to check-in for 2.75 hours for our Celebrity cruise. Site won't complete the process to allow me to select a port arrival time. Gives error message. It's now 2.45am, and no success.
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Marina    •   81 days ago  # 31 August 2024 + 2 -

Can't get any cruises to load when I know there is availability.
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Kris Carter    •   93 days ago  # 18 August 2024 + 0 -

Are Celebrity and Royal Caribbean websites down? I cannot get any cruises to load for all kinds of selected date ranges
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Carol    •   103 days ago  # + 0 -

I tried all your websites and none are allowing a log in. It’s been for days!
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Guest    •   104 days ago  # + 1 -
★ ★ ★ ☆ ☆

It is not showing all the cruises and dates.
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zen    •   116 days ago  # + 0 -
website screwing up payment information?

Cataz.netisn’t working at all today I hope it gets fixed soon because it’s a really good website
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
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Polly    •   121 days ago  # + 0 -

Trying to sign in to website in U.K. Getting ‘400 bad request’ message
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Marg D    •   162 days ago  # + 0 -
Website not working

Celebrity website not working, can log in but then reverts to a page saying "gone sailing, be back soon" This is a difficult website to use, I don't think it has the capacity for the traffic, hopefully it is secure with information provided by guests.
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RMP    •   162 days ago  # + 0 -
June 10 No Celebrity Cruise Internet Access

All Celebrity links and signed in addresses are giving a “400 Bad Request” messsge. Sign in page reports “It’s not you, it’s Us”. 1.5-2 hours between 2 & 4 pm Ongoong) Pacific Time June 10
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Guest    •   175 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

website is useless and information provided is very ambiguous and confusing. Not sure if this is to mask transparency or due to incompetency
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Guest    •   186 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The website is never working
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Guest    •   188 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website is down for long periods of time.
Page won't open.
Can't log in.
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Guest    •   188 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website keeps asking me to change password but then wont accept new one!
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teresa    •   204 days ago  # + 0 -

It is not letting me use my password. i have already changed it twice.
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valleyguyphx    •   218 days ago  # + 0 -

Website returning "400 Bad Request" for multiple commands and not allowing log-in.
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LeeesaP    •   218 days ago  # + 0 -

I cannot login. For 5 days!
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Cktman    •   218 days ago  # + 3 -

Both App and Website not allowing login. Says it's us not you eventually. Been going on for a few days now.
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DHS    •   219 days ago  # + 1 -

Both App and website not allowing login.
4/13/24 5pm ET
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Clh    •   219 days ago  # + 0 -

Can't log in
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CB    •   220 days ago  # + 0 -

cannot log into my cruises. it told me it was your error not mine
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Jude    •   221 days ago  # + 0 -

Can’t access APP in Canada
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Jado    •   221 days ago  # + 0 -

Can't get in the app or website
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Gart    •   222 days ago  # + 0 -

Login not working
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Bruce    •   222 days ago  # + 0 -

App and website not working
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Guest    •   222 days ago  # + 0 -
★ ★ ★ ★ ☆

Good when it is working
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Judy    •   222 days ago  # + 0 -

Can't login
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S Byrne    •   222 days ago  # + 0 -

Celebrity app not working.
States incorrect password yet it is typed in correctly
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fred    •   222 days ago  # + 0 -

log in and app log in not working
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Lou    •   226 days ago  # + 0 -

Unable to view any booking details or cruise information. USA site works without issue so why dosent uk? Very frustrating
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Gary    •   229 days ago  # + 0 -

not working last 2 hours
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Francine Marcinczyk    •   229 days ago  # + 3 -

Celebrity website says when you sign in that’s it’s taking a break! Can’t check-in on my cruise this afternoon.
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PG    •   229 days ago  # + 2 -

After finding cruise & wanting to hold reservation. Site went down - now cannot sign in to site at all.
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Guest    •   229 days ago  # + 0 -
★ ★ ★ ☆ ☆

It's down often, making cruise planing challenging
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JT    •   229 days ago  # + 3 -

Cannot login to site after many attempts.
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Shae    •   230 days ago  # + 0 -
Why is website screwing up payment information?

The celebrity app and website now say I have a balance due (which is way more than I paid for it) when it said it was paid in full in the past (which it is). I keep getting error messages with my sign-on. What is going on? This is very frustrating. Been trying for 2 days now. My cruise is in 33 days.
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Arlene    •   234 days ago  # + 0 -

I have been trying to log on for 2 days. What’s going on?
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Mick    •   267 days ago  # + 0 -

Cannot access captains club or cruise planner! Been trying for a week!
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D    •   268 days ago  # + 0 -

cannot log in,cannot get on website Not good
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Diana    •   269 days ago  # + -1 -

Still down,why
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Ks    •   271 days ago  # + 0 -

App not working for check in. Can't upload photos and people who have logged in are showing in progress
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Rebecca    •   271 days ago  # + 0 -

Worst website ever Constantly get error messages
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Katherine Wilson    •   297 days ago  # + 0 -

Celebrity Cruises app does not load. Doesn’t even get to the login.
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Guest    •   309 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website usually down, chat window always unavailable, can never find answers
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Sherri Meeder    •   314 days ago  # + 0 -

I tried using all the links you provided above, and none of those work as well.
I still can't sign onto the celebrity cruise line site
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Marek    •   357 days ago  # + 0 -

I’ve been trying to login for 2 days now…
Always: It’s not you it’s us…
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Glenda    •   365 days ago  # + 0 -

I’ve been trying to login for 3 days now….
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Mark    •   394 days ago  # + 0 -
Website down

Website has been down for a few hours now. Landing page has "Our website needs an important system update to better serve you. We´ll be back shortly."
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Connie    •   410 days ago  # + 0 -

The webinar that has a 10/10/2023 deadline will not load.
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Wilki    •   432 days ago  # + 1 -

Can't log in to Celebrity Cruises website - 80% loading then nothing.
Can't feed in card details on App to complete check-in

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BMD    •   434 days ago  # + 1 -

Same issue as Kohjb, when I attempt sign-in I get a white screen and a grey progress bar that stops around 80%.
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kohjb    •   435 days ago  # + 3 -
Hang at Sign in page

When ever I click on "Sign in" to sign in to my existing account, the screen goes blank, there is a grey progress bar that progresses to about 80%, then it hangs and just stays there - so I get a hang with a white page and grey progress bar that does not move any more.
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Odi C    •   474 days ago  # + 2 -

I have an account and cannot get in. I have changed my password twice and it still isn't taking it so I can get in - So Frustrating!
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Sha    •   486 days ago  # + 1 -
Ms

The app is not accepting my credit card in on line checkin ..I did complete all other requested info.
In fact I just used the card . I called my bank and I have NO problems . Is the celebrity app “down” ? What can I do?
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Guest    •   642 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

can not get a hold of anyone and the website is not showing status!
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Guest    •   668 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I have been trying to log in for 3-4 days and called them a couple of times already. The website is down and phone call takes me to nowhere either.
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Guest    •   709 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site down for ‘Maintenance’ most of the day…..and less than 20 hours left of their special promotion of up to 75% off…..very frustrating!
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Emily    •   740 days ago  # + 0 -

Every time I try to make my final payment it just spins for an eternity and nothing happens. Are they having system issue’s today 11/10/22
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V Thomas    •   750 days ago  # + 0 -

Can't log in to Celebrity 'Manage my account' or Captain's Club
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Carrie    •   757 days ago  # + -1 -

October 24th, 2022 - Is Celebrity's site down again on the internet? Every time I try to log into my account to check when my final payment is due, it comes up with a message that says something like "BAD error" or something like that. I've had this happen multiple times in the last few months. It's very frustrating. Anyone else having this issue today or recently?
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Guest    •   769 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Not loading data for nearly 2 weeks..can’t reserve a cruise online
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Ray    •   787 days ago  # + 0 -

Site is down and it’s affecting reservations department
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Jackie    •   788 days ago  # + 0 -

Having same issue as everyone below. Will try tomorrow.
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Guest    •   788 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cannot sign in. Reverts again and again to Login page.
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Joanna    •   788 days ago  # + 0 -

I'm having the same login issues with both RCL and Celebrity website. Yes, site loads but can't log in.
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Michael    •   788 days ago  # + 0 -

Site loads but can't login. Have not tried calling, but I'm guessing they may be overwhelmed with people calling about the storm
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Rose    •   788 days ago  # + 0 -

When I attempt to login, the X spins and then returns to login page both for Celebrity and Royal Caribbean.
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Kathy    •   788 days ago  # + 0 -

I have the same issue with not being able to log in and no one picks up the phone.
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Tom    •   788 days ago  # + 0 -

Site appears down. Will start signing in then X's spin then returns to sign on page.
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Traveller Joe    •   788 days ago  # + 0 -

Not able to log into my account No one available at the reservation center either....no answer and/or no recoreded message
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Guest    •   788 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Poor website dependability. Reservation agents not trained well
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deb    •   788 days ago  # + 0 -

23rd September 2022 11:00 EST- Site appears down. Will start signing in then X's spin then returns to sign on page
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Hardy    •   788 days ago  # + 0 -

23rd September 2022. Can't get logged in to my account. It appears that the website is down
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Roger Jones    •   788 days ago  # + 0 -

23rd September 2022. Can't get logged in to my account. It appears that the wbesite is down
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