JOBS4TN.gov Current Status

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Website: JOBS4TN.gov

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Guest      83 days ago  # 21 March 2024 + 1 -

The website is not easy to navigate because the link I am looking for isn't where I'm looking. If I need to do a job search on the new site it is impossible. I am going back and forth from jobs4tn to the department of human services website. I am losing days of time justbtrying to navigate.
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Jimmy A      113 days ago  # 20 Feb 2024 + 0 -
Director of InfoSec (Past employer)

Totally frustrating. I try to logon and go through the instructions and it will not let me in. Then I tried to hit the chat and it just refers me to call the phone number. I call that number and it says all circuits are busy.
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Bradley Gibson      115 days ago  # 19 Feb 2024 + 0 -

Trying to log on to unemployment to certify weekly benefits
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Donnie a      120 days ago  # 14 Feb 2024 + 0 -

Can't get job searches in for unemployment already having hard time this is bullcrap
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Guest      555 days ago  # 5 December 2022 + 0 -

Having to summit employee I.D. more than three times is a bit redundant; especially when much of the information is already documented. One shouldn't have to summit the same information no more than once or twice.
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Guest      594 days ago  # + 0 -

Constantly timing out. Can't log in.
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Guest      640 days ago  # + 0 -

Have been trying to log on since last night, 9/10/22. As of 3:25pm on 9/11/22, I still can not log on to certify for the week.
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Guest      654 days ago  # + 0 -

Very unhappy. Second time the site has been down and it has been 14 weeks and still no update on whether I am approved or not.
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Donna      708 days ago  # + 0 -

I had to go on Explorer and website worked, Google Chrome did not
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Donna      708 days ago  # + 0 -

the website is saying: Jobs4TN.gov is Online and Operating----but it's not.
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Alexis      710 days ago  # + 0 -

A full week down. Would be great to get paid again. As a 10 month employee I rely on this when I cannot work.
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Varp      711 days ago  # + 0 -

Still down as of 900pm Saturday 2,2022
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estil      712 days ago  # + 0 -

well thewebsite is up but the unempolyment part is still down so maybe it will be up later today
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Guest      712 days ago  # + 0 -

web site is ot working for 7 days
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Rdaprix      712 days ago  # + 0 -

cant login!!!!!!
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estil      713 days ago  # + 0 -

well website is some what up
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Donna      713 days ago  # + 0 -

And now this is what the website says when you try to get into it.

This site can’t provide a secure connection
www.jobs4tn.gov sent an invalid response.
Try running Windows Network Diagnostics.
ERR_SSL_PROTOCOL_ERROR
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Frustrated      713 days ago  # + 0 -

I’m still curious what is really going on. I’ve had text messages about my regions bank account being frozen, I don’t have a regions bank account and someone trying to get into my Verizon account. All of this in the past few days
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Drowning      713 days ago  # + 0 -

I have been reading that we can go into one of the 80 offices to get services. Does that mean we can go in and get a check or process payment or do they mean to go in and fill out applications?
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Morgan M.      714 days ago  # + 0 -

Hopefully this will help understand why the website is down. https://www.tn.gov/workforce/general-resources/news/2022/6/28/statement-on-jobs4tn-gov-service-outage.html
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Cm      714 days ago  # + 0 -

Does anyone else think they have been hacked like Iowa has
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estil      714 days ago  # + 0 -

i Fing knew it website still down 6 29 2022 12:08pm
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Donna      714 days ago  # + 0 -

Thank you for researching and sharing that info Amie....this world is getting crazier by the minute.
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Amie      714 days ago  # + 0 -

Its not the whole story!!!!!!!
So i found a news article that said the vendor for the Jobs4tn.gov site was Geographic Solutions Inc. I tried going to their site when I received a warning that the site was unsafe. I thought this was strange especially considering they offer the software for not only Tennessee unemployment but 36 other states too. So after some digging here's what I found from another state which also uses the Geographic Solutions software.....

This is the link to the article I copy &pasted below
https://www.hastingstribune.com/news/state/nebraska/state-cyberattack-on-nebraska-unemployment-website-didnt-breach-user-data/article_982901e3-d1d7-54f6-b204-f1894283cfa9.html

"Geographic Solutions experienced a cyberattack that required our state labor exchange and unemployment claims system to be taken offline," the company wrote to the state agency.
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Pam      714 days ago  # + 0 -

I just contacted WREG in Memphis. This is ridiculous.
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Susan      714 days ago  # + 0 -

I think it is something more than what they are telling us.
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Estil      714 days ago  # + 0 -

Yeah something else is going on for no news saying anything and a outage this long so what's really going on website still down 6 29 2022 6:04 am
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Donna      714 days ago  # + 0 -

I know, I just tried again too and nothing.,
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Frustrated      714 days ago  # + 0 -

Site still down….I’m getting concerned. I really feel something else is going on here. Not hearing about this on any news or social media outlets. Just seems strange for an outage this long.
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Donna      715 days ago  # + 0 -

site still down 6/29 3:25 am est......
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Conservative Curmudgeon      715 days ago  # + 0 -

Still no joy! My last IT employer would have fired someone if we left a server down for more than 6 hours... just sayin'
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Todd      715 days ago  # + 0 -

How can we contact the tax feeding no working trash at the unemployment office to get dome answers from a person,.... a person who is RESPONSIBLE FOR GIVING US ANSWERS???
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KJH      715 days ago  # + 0 -

Been trying since Sunday early morning- it’s still down- they stated they don’t know when it will be up- I have tried over 200 times in now day 3 and still nothing and they don’t know when it will be up- this is frustrating
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Sherry D.      715 days ago  # + 0 -

Been trying since sunday morning to do weekly certification and still cant. Its getting so frustrating. All i do is sit and keep trying every few minutes.
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estil      715 days ago  # + 0 -

penny and grandma no they wont tell anyone anything and they keep saying the same thing over and over again. so the website is still down 6 28 2022 3:39pm
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Grandma      715 days ago  # + 0 -

Anyone knows when the web site will be running again?
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Penny      715 days ago  # + 0 -

Hey, do you all have any ideal when website will be up and running? So people can do their weekly certification.
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estil      715 days ago  # + 0 -

website still down 6 28 2022 1:30pm damn they can at less tell us something besides they are working on it we the people want to know went its going to be back on time and date plz
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Claimant #69      715 days ago  # + 0 -


Princess (TN Department of Labor & Workforce Development)

Jun 28, 2022, 11:34 AM CDT

Jobs4TN.gov is currently experiencing an extended service outage. The vendor is working to repair the system. This outage will delay unemployment payments. Once the system is online and claimants can certify, it will take between 24 and 48 hours for payments to post to accounts. Please check social media for updates as to when Jobs4TN is up and running again. We apologize for the issues this outage may cause.
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Yoyoyoyoyo      715 days ago  # + 0 -

I sent a request to the Helpdesk for jobs4tn.gov and hope to receive a reply about the certification website being down.
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Jeff J.      715 days ago  # + 0 -

And in the meantime my bills aren't getting paid and they don't care that my money is tied up at jobs4tn
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Mark Straight      715 days ago  # + 0 -

I've been trying to get on since Sunday morning. Tried multiple ways to get on (my desktop, the app, my phone and my wife's phone) none of them work. This is totally unacceptable for a state government website to be down this long!
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Guest      715 days ago  # + 0 -

The right hand doesn't know what the left hand is doing with this agency. Needs to be audited. Your screwed up system is no excuse for denying people the paltry amount you award Tennesseans for unemployment. We depend on it to take care of one fourth of todays cost of living expenses to try and keep a roof over our head while seeking gainful employment. You should be penalized for this instead of the unemployed.
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Disgusted      715 days ago  # + 0 -

Day 3 and their system still won't load. None of the url's listed above work. Beginning to think this is just a way to delay giving people their money. No excuse for this period.
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Liv4sun      715 days ago  # + 0 -

They need to double our payment for all the hassle we are going through to certify.
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Guest      715 days ago  # + 0 -

it people they have suck
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estil      715 days ago  # + 0 -

i just checked its just the unempolyment thats down that i van see i think something bigger is going on6 28 2022 8:56am website still down. whats really going on.
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Waiting ..      715 days ago  # + 0 -

It is seeming like an exceptionally long time for a government website to be down . Is it just the jobs4tn.gov portion that is down? or are other parts of the TN.gov site down too I wonder .
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AMY D.      715 days ago  # + 0 -

Website is still down and the TN Department hasn't mentioned on what people need to do to file/certify until their site is back up at all. I'm very angry
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John      715 days ago  # + 0 -

Been trying to certify since Sunday
Website still down !
This is BS !
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estil      715 days ago  # + 0 -

website still down at 6 28 2022 7:21am. im starting to belive this is so much more then a outage. i belive this is a attack on the tennessee goverment.
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Estil      715 days ago  # + 0 -

Website still down at 6 28 2022 6:21am
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Donna      715 days ago  # + 0 -

Website still down on 6/28 @ 6:09 am est
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Kevin      716 days ago  # + 0 -

Still down 6/28/22 at 2:28am est
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Anna Day      716 days ago  # + 0 -

I have been trying to certify since sunday...website is still under construction. This is making me a nervous wreck honestly. I don't know what to do. I'm so stressed. -Anna-
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estil      716 days ago  # + 0 -

website still down at 6 27 2022 9:21pm
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Von G      716 days ago  # + 0 -

Do they have an ETA on when this outage will end so everyone can certify?
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TMI      716 days ago  # + 0 -

Down all day Sunday 6/26/2022,
All day Monday 6/27/22 still down as of 9:58 PM Eastern
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Frustrated      716 days ago  # + 0 -

Just an update…site still down
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Connie      716 days ago  # + 0 -

I have been trying for two days to certify for last week and the jobs4tn website is down. I can't get through on the phone either. I need to know the status of my claim as well. It's been 3 weeks and have not received a check yet.
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Mad Mike      716 days ago  # + 0 -

I bet if Trump was still president, their website would be working. I swear they're trying to starve us all...
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Guest      716 days ago  # + 0 -

No website server redundancy, no customer service, and no concern from leadership to improve either.
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Pissed      716 days ago  # + 0 -

If they knew or realized the site would be down for an extended time , you’d think they would figure out an alternate way for people to certify . People have children and families and some of us rely on our payment coming the same time every week .
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Martha      716 days ago  # + 0 -

Cannot file for UE trying repeatedly for 2 days June 26th ad June 27th 2022
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Victoria      716 days ago  # + 0 -

I have been trying to log in to complete weekly certification . The site has been down for two days. down. What can I do?
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Angry grandma      716 days ago  # + 0 -

Still website is down, 3:13PM eastern time
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Angry Citizen      716 days ago  # + 0 -

Been waiting since March 7 2022 for my claim to be reviewed and get my results. I did my weekly certification every week. Now can't even check on it. Hopefully it doesn't take as long to fix the issue as it's taking to just review my claim.
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Guest      716 days ago  # + 0 -

Thanks for taking the time to read this.
I have been trying for the past month to certify for benefits.
My last day of work was May 30, I expect to return to work
on September 6. I have been unable to re-set my password, copying my drivers license onto the email form seems to be impossible with my windows10 system.
Several friends with better computer skills than I have tried
with no success - and now the entire site is down ?
Is there another way to reset the password, and for me to
begin receiving the benefits that I am entitled to ?
Thanks for your attention to this important matter.
Sincerely,
Jeffrey Jurciukonis
166-46-0240
501-375-0840
albertson.jay@gmail.com
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Guest      716 days ago  # + 0 -

It has been 8 weeks since I filed my claim. They requested much information for some unknown reason to verify my identify. Did not know the reason for the delay until I finally got in contact with someone that told me once this identifying information my claim would be processed. Four weeks latter I chatted with a representative who told me they had all the information they needed but there was not time limit on them actually approve the claim. Do not understand.
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estil      716 days ago  # + 0 -

website still down at 6 27 2022 12:37pm
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Guest      716 days ago  # + 0 -

I wasn’t happy that the system is down, but the representative was very helpful .
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DM      716 days ago  # + 0 -

12:28 pm, site still inaccessible, also called a few minutes ago, automated male voice system, states that they are working to fix issue as of today! Summarized version.
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None Ya Biz      716 days ago  # + 0 -

If we were so antiquated with Certification, we'd be penalized.. or denied. All the more reason to leave TN.
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Meg      716 days ago  # + 0 -

I contacted them thru the lwsupport page and finally got a response.

Jobs4TN.gov is currently experiencing an extended service outage. The vendor is working to repair the system. This outage will delay unemployment payments. Once the system is online and claimants can certify, it will take between 24 and 48 hours for payments to post to accounts. Please check social media for updates as to when Jobs4TN is up and running again. We apologize for the issues this outage may cause.
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Beverly white      716 days ago  # + 0 -

Can't access website now for 2 days
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Guest      716 days ago  # + 0 -

It's sad that I required to certify my unemployment via the internet when the server or domain is down. There are no other options as to certify that I am aware of. This is an issue with technology and unfortunately there will be no one held accountable for this major mishap. There are lots of people depending on these payments to pay thier bills like light bill, rent bill and those individuals do not care if you received or didn't get your weekly payment and it's not fair they have to suffer for the negligence of others.
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Brenda      716 days ago  # + 0 -

I called and got thru said as soon as the website comes backup to certify then and if you were already getting checkes that you would get the check next day
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Lisa M.      716 days ago  # + 0 -

Of course no one answers, they don't care! Then when it comes right down to it they will blame you! I've been trying to get through with absolutely no luck!
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Meg      716 days ago  # + 0 -

ok...you all should send a msg to the
https://lwdsupport.tn.gov/hc/en-us
website page letting them know you tried to login and that the site is down. That's the best I can think to do til things are resolved?
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...      716 days ago  # + 0 -

Brandy, no one ever answers and the phone call times out/hangs up on you. No way to leave msgs or anything! So frustrating!
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Brandy      716 days ago  # + 0 -

I have tried to call all morning no one answering
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Nelda Jackson      716 days ago  # + 0 -

Been trying to certify since Sunday morning no luck
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I need coffee      716 days ago  # + 0 -

I was an admin assistant who did the unemployment claims at my old job from 2017- 2022 . Logging into the jobs4tn.gov site as an employer to respond, submit documents, and send other information about employees/ex employees who are filing for unemployment …was an absolute nightmare on that end too . Half the time I couldn’t log in to send information on the people , could never get ahold of any actual real person , site was real laggy most of the time when I could log in . Hopefully they are at least making improvements to the site while it’s down ..something tells me that probably won’t happen though .
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Grandma      716 days ago  # + 0 -

I have been trying since Saturday afternoon and Sunday morning 8AM Eastern time. I thought it was a problem on my end. So I called my WIFI company and all was good. I still kept getting the "This site can't be reached" error. This is terrible. Are we the citizens will be penalized for the IT/ Jobs4TN site problems? I am not able to certified at all today
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????      716 days ago  # + 0 -

Few weeks back they denied me payment on a week I accidentally f***ed up my certification on , made me have a whole hearing over the phone where i had to present evidence and witnesses …and then still denied me payment . I’m sure it’ll be OK for them to f*** up though and leave us broke not able to pay bills .
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Angie Stewart      716 days ago  # + 0 -

Same here… the other suggested URL’s do not work either… I am Very disappointed in this gov program. SO difficult to get One pmnt… I don’t get it either, supposed to help ppl, very frustrating
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Guest      716 days ago  # + 0 -

I am on week 15 in review and no answer. My job did not respond and unemployment did not act in my behalf. Website is down since sunday and I still cannot certify last week.
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estil      716 days ago  # + 0 -

website still down at 6 27 2022 7:10am
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TheConcerned      716 days ago  # + 0 -

I have been trying since Sunday morning 8AM Eastern time. I thought it was a problem on my end. The power went out and sometimes that messes with our router. So I reset the router and it still didn't work. I kept getting the "This site can't be reached" error. However.. at some point in the day.. Jobs4TN sort of loaded stating the site was having maintence. However, when attempted again in the later afternoon, it went back to the usual error. Today it is the same. It is unfortunate. How often does this happen? During the pandemic I had to file and it was down during that too. I'm lucky enough to not have had to file between then and now.. but it's two for two which is quite concerning.
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summernites      716 days ago  # + 0 -

Like the rest of the comments, tried all yesterday and this morning, site is still down. I would call, but I rarely get through to a real human. The phone lines time out and the call ends. This is a horrible. If it was a business, they'd be closed. smh
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meanwytbitch      716 days ago  # + 0 -

I've been trying since early Sunday and still no https site available! I left a message with them to check their site for tampering and/or virus attack (6/27/22 @ 6:00a.m.)
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Irritated      716 days ago  # + 0 -

6:05am Central time and still can't access the site thru the app or Google Chrome. Still have not been able to certify because of their screw up. This is ridiculous and a complete waste of people's precious time. They need to get their shit together like they bitch at us to.
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Sinda poore      716 days ago  # + 0 -

I've tried since Sunday last to login....omg
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Kim J.      717 days ago  # + 0 -

4:30 am Monday and still can’t get on the jobs4tn gov site. I’ve been trying since before 8 pm Sunday night. It’s uncalled for.
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Annie      717 days ago  # + 0 -

I am also unable to certify
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Heather      717 days ago  # + 0 -

It is 1:24 am Monday . Glad I ran into this thread . I’ve been unable to certify all
Sunday as well tried logging in numerous times throughout day . This is a bummer and I hope they don’t delay payments . I guess we will have to try to contact them when they are open today .
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Von G      717 days ago  # + 0 -

Unable to certify entire day and here it is now 115am and still having issues.
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Jessica J.      717 days ago  # + 0 -

I have been unable to certify since this morning/afternoon. All this time thinking something is wrong with my phone, until I go home and try on 2 different computers to simply login. This needs to be fixed asap, and I hope this does not interfere with payments.
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Ashley      717 days ago  # + 0 -

12:23am site still down I am unable to CERTIFY!
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Kathy      717 days ago  # + 0 -

12:18 the next day Monday 6/27 and the site is still down!! How can they not be aware of this! So wrong.
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Danielle      717 days ago  # + -1 -

This is ridiculous. I have been trying since 7:30 am to certify for unemployment and cannot log in. This is the only day its allowed so there is zero excuse to not have it fixed in time. Also not the first time this site has made it impossible to certify. I do not expect to be penalized by being disqualified for their system screw ups. Its bad enough the way the program is designed as well as how little they pay compared to neighboring states but to make it impossible to log in so you will not receive benefits, is criminal.
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estil      717 days ago  # + 0 -

website still down at 10:27 pm 6 26 2022
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Laurie Lyons      717 days ago  # + 0 -

Thank you Donna for posting the email that you received. Hopefully everything will be resolved tomorrow. At least we know that we can certify then.
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Frustrated      717 days ago  # + 0 -

I have been trying for 12 hours and still not able to file. I also tried all 4 sites above to no avail.
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dominiquehatethis      717 days ago  # + 0 -

????
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Terry byrd      717 days ago  # + 0 -

When will website be up?
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Guest      717 days ago  # + 0 -

I have to pay $1 to chat as to why website is down?
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Angel      717 days ago  # + 0 -

Not sure why belittling one another and arguing amongst each other is needed? That doesn’t fix the issue either! The point of the redundancy in “can’t access” the site is because a multitude of us can’t access the site! Hence everyone updating one another that they too can’t access it. No one has displaced anger…there is a valid reason! This is an ongoing problem! However thank you to those who have shared positive feedback and solutions via contacting the legislature and filing e-tickets! It has been helpful
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P      717 days ago  # + 0 -

So the website is down is there a number to file
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Kathy      717 days ago  # + 0 -

Thank you for posting and letting me know I'm not crazy. Jobs4tn site is down. Smh
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estil      717 days ago  # + 0 -

wedsite still down at 5:20pm 6 26 2022
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TR      717 days ago  # + 0 -

Thanks @Donna!
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Conservative Curmudgeon      717 days ago  # + 0 -

@Kevin - How can you be sure that "they are aware of the issue", or that "No one posting CAN FIX the issue"? I could have remediated the issue in short order if the state had not declined to hire me this past year (likely due to my age). I am an unemployed 60 year old white male with 24 years of IT experience. The site is down because the state does not care enough for its unemployed masses to replace the ancient system in place with a new system having redundant servers which would provide uninterrupted service to the clients (us). And if they ARE in fact aware of the issue and refuse to address it until tomorrow, then shame on them for their apathy! BTW - your closing bit of wisdom "No use in getting mad at the uncontrollable" may be well intended, but sounds a bit condescending, as though we are all "sheeple" and just need to accept this level of incompetence from our local government. Change happens when people speak up and say "this is unacceptable".
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Donna      717 days ago  # + 0 -

This was the email I just got from them:

Unfortunately the website is currently down. Please keep trying throughout the rest of the day. I apologize for the inconvenience. If you are unable to certify today you can certify anytime during the week. Payments issue the next business day if your claim has been approved. If you have any other questions please contact us back.
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Ingrid      717 days ago  # + 0 -

Obviously the site is down…we all know that. My point is that I’m supposed to file my weekly certification on Sunday, I can’t , no fault of mine, and in my experience in dealing with them so far…I don’t trust they will give me my unemployment benefit for this week whether it was my, their’s, or whoever is at fault.
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kevin      717 days ago  # + 0 -

I spoke to Jinny.
Very nice and helpful.
I heard TN Unemployment doesn't like getting tickets from the legislator.
CALL, REPORT IT, CREATE CHANGE
Nashville Address
425 Rep. John Lewis Way N.
Suite 708 Cordell Hull Bldg.
Nashville, TN 37243
Phone: (615) 741-1999
Fax: (615) 253-0306
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Kevin      717 days ago  # + 0 -

here is a suggestion. I was having issues with these people not helping or responding. I googled who my legislator was . To do this:
1) google "who is my legislator , enter YOUR ZIP CODE. For me 37066, Gallatin TN.
2) call them on Monday Morning, FILE a TICKET.
3) I got a call by TN UNEMPLOYMENT in about an HOUR.
Here is the info for GALLATIN TN 37066
https://www.capitol.tn.gov/senate/members/s18.html
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TR      717 days ago  # + 0 -

Safe to assume no one from the Department of Labor is aware of the issue? No one answers that 844 phone number.
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kevin      717 days ago  # + 0 -

I see a lot of "I cant Get in" being posted. Well, the site is down, they aren't open till Monday 8am.
I am sure they are aware of the issue. No one posting CAN FIX the issue.
Try this.....Keep trying, if it comes up, certify. If NOT, then Call on Monday and see what they say.
No use in getting mad at the uncontrollable
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Cm      717 days ago  # + 0 -

Still down here in East Tennessee
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Ward      717 days ago  # + 0 -

Still not working for me either. I sent an email so they would at least know I’ve been trying all day.
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Donna      717 days ago  # + 0 -

I've been trying since 8:00 am today and still down. I need to certify today as well.
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