Ufile.ca Current Status

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Website: Ufile.ca

Start for free and get the best tax refund with UFile, Canadian Tax Software Online, easy and fast. UFile tax software Canada - Your taxes, your way.

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 Ufile.ca status: NO ISSUES  44 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on Ufile.ca. In this case, use the links below:

http://Ufile.ca    https://Ufile.ca    http://www.Ufile.ca    https://www.Ufile.ca


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S Chapman    •   215 days ago  # 4 April 2024 + 2 -
Message text

ufile has not worked all day and i am wondering if our data is safe or if you have been hacked and are not telling us. It is extremely worrying and since you are not giving us any updates it seems suspicious.
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Sita    •   223 days ago  # 26 March 2024 + 0 -

Nothing is showing up when I launch the 2023 return
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Nancy    •   226 days ago  # 23 March 2024 + 0 -

still says oops, something went wrong (march 23).what is wrong with ufile?
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Kerrith    •   249 days ago  # 1 March 2024 + 0 -
website error continues?

Now the program just says "oops something went wrong" Feb 28 and march 1. Yesterday (Feb 28th) it let me work through the 2023 tax return. Then when I tried to pay and NetFile, I got the screen "Oops, something went wrong". It took my payment but now show this error message so I can't even get into my account for over 12 hours now.!!
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Colleen    •   250 days ago  # 28 Feb 2024 + 1 -

Says the date for filing is Feb 19 and I am trying on Feb 28th. Won't let me netfile.
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Lucy    •   254 days ago  # + 4 -
Forms aren't loading

Logged in fine however the forms are not loading, it's simply a white screen below my name and logging out or reloading the page doesn't fix the problem
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GUEST    •   274 days ago  # + 0 -

login is fine but can't start entering tax info because forms are not loading at all. Just a blank page? Ufile wtf.
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Sandy B    •   515 days ago  # + 0 -

opens to select file for tax year, but crashes when I try to open the file.
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Guest    •   553 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Sluggish - unuseable
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Taylor Addison    •   553 days ago  # + 0 -
Best In Terms Of Credit Repair

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Lisa    •   554 days ago  # + 0 -
Error

I'm locked and loaded..can't pay as it's error message...but took information fine..but it doubled some in interview section..had to be careful.
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EC    •   554 days ago  # + 1 -

NO to UFILE next time.
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T    •   554 days ago  # + 3 -

I keep getting "Oops, something has gone wrong!" every time I try to log in.
-Vancouver
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JJ    •   554 days ago  # + 1 -

Ufile has been inaccessible all day with the tax filing time looming. Beyond frustrating with no answers from the company!
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SM    •   554 days ago  # + 2 -
Ufile down

It hasnt worked all day for me. I could log in, but then screens would freeze so you couldn't advance to the next screen and enter any information. I have been trying all day. Now I cant login at all. I get:
Oops, something has gone wrong!
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User    •   554 days ago  # + 1 -
Upset

I have had problems all evening...warning messages about entries that turned out to be OK...loading was taking forever...system crashed when I paid for the filing but the payment went through at 10:30 pm,...however, have not been able to log back in to actually Netfile and deadline is less than 24 hours away...it will be a real stretch to try to get this printed and sent by mail tomorrow if I have to do that...between the CRA itself being inaccessible by phone and this glitch with UFile, I am very upset.
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E    •   554 days ago  # + 0 -

I will not be using Ufile again. What a joke
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Guest    •   554 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

i can't log in anymore, error message "something is wrong"... All day long pages could barely load, so slow, got logged out for no reason, my file are ready to upload to CRA and deadline tomorrow... trieddifferent browser to no avail. The system prompted to change my email after so many trials, but it doesn't submit a new link. I was always happy with ufile but now ...Definitely not a good experience...
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anonymous    •   554 days ago  # + 3 -

shame on you Ufile to disappoint your customers on the tax deadline day
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EC    •   554 days ago  # + 0 -

Down on the last day of filing taxes in Canada. LOL Sucks.
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Guest    •   554 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Slow and crashes.
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downed    •   554 days ago  # + 12 -

completely down now,
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this is insane    •   554 days ago  # + 0 -
no Autofill and no import of last years data

Cannot import last years data. I don't even know what needs to be carried forward.
Cannot use CRA autofill data, everything has to be manually entered.
Might as well do it on paper.
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Saad    •   554 days ago  # + 1 -

Not working. been trying for 1 hour and cant even open my file. Tax is due today. please fix this ASAP
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Toronto guest    •   554 days ago  # + 0 -

Not working. Trying to import data from last year instead of starting from scratch. Worst
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Guest    •   554 days ago  # + 0 -

Soooo annoying...heading to Wealthsimple. Their tax service is free if you have an account
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Guest    •   554 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

worst service, completely unreliable
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George    •   554 days ago  # + 1 -

What is going on with ufile? This is crazy ! Last time I use the tax site. Super frustrating!!
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Dave    •   554 days ago  # + 0 -

Great, just great
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Oliver    •   554 days ago  # + 0 -

Insanity !!
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arrg    •   554 days ago  # + 1 -

give me "service is unavailable" error message when trying to load the tax year.
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Rob    •   554 days ago  # + 1 -
Ufile sucks...really bad!!!

Wow....unbeleivable how bad UFile has become. Am not able to pay so I can file my taxes....imagine getting 'opps something went wrong' when trying to pay. Time to head to Turbo Tax, at least that site in functoning.
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CRystal    •   554 days ago  # + 4 -

READY TO PUNCH A WALL!! So slow, that and I already prepaid. But might have to use another site this year
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SLOWMO    •   554 days ago  # + 1 -

doesnt load up the interview forms.
did not load up all the buttons,
super slow.
does not fill in all my historical information
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Steve G    •   554 days ago  # + 3 -
Slooooooooowwwwww

For a tax filing website to effectively crash on the eve of the tax filing deadline is pretty bad. This is literally their raison d'etre. It is not like this is a free service...this is a paid website.
Navigating the webpages is interminably slow, almost to the point of being unusable....recalling the bad old days of dial-up speed. Then it crashes when trying to calculate the return. Simply unacceptable.
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Junior    •   554 days ago  # + 22 -

Very slow. Tried multiple browsers and computers. The pay button is giving an error every time.
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Dean    •   554 days ago  # + 7 -
S L O W

Insanely slow. Changed computers. Changed browser. Still slow. times out every now and then. Clearly they don't have enough servers to keep up with demand on a busy day
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Anonymous    •   555 days ago  # + -2 -
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john    •   561 days ago  # + 1 -

Ready to pay prompt not working, receive error message
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Tucker    •   564 days ago  # + 5 -

Can not get past "ready to pay" without error.
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Rando    •   602 days ago  # + 5 -
Error message when clicking ready to pay

"Ready to pay" prompt-- Click "Buy Now" button and get generic "Oops, something has gone wrong" error message" No more information on how to correct or what we t wrong. Review page says everything entered properly and totals have calculated. I just can't complete the transaction. Brutal.
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ppl    •   611 days ago  # + 8 -
site has been down since this morning with no eta of when the issue will be resolved

UFile ONLINE is currently experiencing intermittent issues and we are working diligently to fully restore functionality as soon as possible. Some of our services may be impacted during this period. yet your site still servers are up.

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Taxi    •   612 days ago  # + 0 -

Website doesn't proceed to review and payment tab
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Guest    •   614 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Tell me how I can pay for the service with my excellent credit card that has been declined.
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