Voila.ca Current Status

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Website: Voila.ca

Your groceries delivered. Just like that. Enjoy guaranteed freshness, at affordable prices, straight to your door. Pick a 1-hour delivery window, we'll deliver.

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on Voila.ca. In this case, use the links below:

http://Voila.ca    https://Voila.ca    http://www.Voila.ca    https://www.Voila.ca


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Laurie    •   7 days ago  # 30 Jan 2025 + 0 -

I tried several times (too many) today to log in, will shop elsewhere, too much time wasted.. sadly
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Guest    •   88 days ago  # 10 November 2024 + 0 -
★ ☆ ☆ ☆ ☆

Is nobody going to answer this problem of not being able to log on?
How do we buy food like this anymore? Sorry -- I would like I response to know what's happening.
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Dee    •   94 days ago  # 5 November 2024 + 0 -

keep getting log in failed..changed password, no luck
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Doug    •   107 days ago  # 22 October 2024 + 0 -

Facebook not active
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Mel    •   123 days ago  # 6 October 2024 + 0 -

Can’t log in or check out
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Guest    •   129 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

can never log in anymore connector just spins endlessly
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Barbara McMullen    •   144 days ago  # + 0 -

Not able to sign in for two days in Hamilton, Ontario. Says there is an error.
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Susan Richardson    •   161 days ago  # + 0 -

Not able to sign in to the website
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Kimberley Nickmann    •   191 days ago  # + 0 -

It won't let me sign in and I tried my mother in laws computer and won't let her sign in to her account either.
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olia    •   197 days ago  # + 0 -
oliSherry Abrans

won't let me choose delivery time. Just says "Can't do that right now"
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
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Colleen    •   203 days ago  # + 1 -

Will not let me sign in. Keeps spinning and spinning 2 days now
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Kato    •   224 days ago  # + 1 -

Waiting an hour and still won't load.
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Jules    •   246 days ago  # + 0 -

won't let me choose delivery time. Just says "Can't do that right now"
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kEMlzpAX    •   252 days ago  # + 0 -

20
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SC    •   252 days ago  # + 3 -

8 a.m., Thursday, May 30, spinning wheel of death when I try to sign into Voila.
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Cris    •   279 days ago  # + 2 -

I get the spinning circle of death when I try to get to the log-in screen.
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Guest    •   313 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

tried to login and when prompted for postal code all i got was a spinning icon
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Shirley Teachout    •   328 days ago  # + 1 -

Website will not let me login… Time out message is coming up…writing from Toronto…what’s wrong?
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Kelly Kennedy    •   331 days ago  # + 1 -

Yeah, I’m having trouble getting in.
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TJ    •   352 days ago  # + 1 -

Wouldn’t send authentication email for 6 digit code. Tried on tablet as well as phone which always worked in the past for this website.
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Angie    •   353 days ago  # + 1 -
Not able to login for over a month

February 19th I have tried every day to log in or register and all I ever get is spinning wheel of death. I have tried the app, I have tried using the site directly from the web and nothing works.
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MFearon    •   358 days ago  # + 1 -

Can not log in on the app or website. None of the above links worked
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MFearon    •   358 days ago  # + 1 -

Can’t log in.
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Patty    •   360 days ago  # + 1 -

Can't log in...
Wheel just spins
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Mich    •   360 days ago  # + 1 -

sign in page just spins wheel , never loads page
Same with choose a delivery time
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Cathy    •   378 days ago  # + 2 -

spinning wheel can't log in. Unable to log in the last two weeks
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Bill    •   383 days ago  # + 1 -

None of the Sobeys apps worked for me until I followed admin pinned post.
495 thumbs up!!
Thank you!
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Jaime    •   392 days ago  # + 1 -

Can’t get system to verify credit card at all
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Susan    •   392 days ago  # + 1 -

Couldn’t get system to verify credit card. Instacart verified immediately
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Lori    •   394 days ago  # + 1 -

Tried numerous times today to register for deliveries and cannot get on. Frustrating!!
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Guest 3    •   399 days ago  # + 1 -

I had the spinning wheel today and was not able to login using Chrome. Switched to Safari and it worked. Hope this helps.
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Guest2    •   415 days ago  # + 2 -

I got a spinning wheel then tried again using an Incognito window in Chrome and it worked. Hope this helps some people
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Guest    •   418 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Impossible to log in to order groceries online.
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Guest    •   419 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Get your online grocery order site working. Impossible to log in.
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SJ    •   425 days ago  # + 1 -

Haven't tried ordering for 3-4 mths b/c I could never log in. Tried today & still nothing but the spinning wheel. Does it work for anyone??
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ann cooper    •   435 days ago  # + 1 -

can't log in Nov 29
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Anna    •   447 days ago  # + 1 -

Yes! The spinning wheel! Can't change the order placed earlier. Why they killed GroceryGateway!
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Sherry Abrans    •   449 days ago  # + 1 -

I get the spinning wheel also
I don’t want to go to Walmart. If this
Can’t be fixed by week end Nov 17
I will take by business else where
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J    •   453 days ago  # + 1 -

Put in password and the code they sent for authentication and have had the spinning wheel of doom for 5+ minutes...
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Guest    •   454 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Always have issues logging in. Been trying to schedule a delivery for over 3 hrs with no luck
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ann cooper    •   457 days ago  # + 1 -

not working nov 7
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Guest    •   463 days ago  # + 1 -

Can’t open site at all.
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Guest    •   464 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Impossible to sign in! The wheel keeps spinning!
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Sylvia Clark    •   468 days ago  # + 2 -

Endless spinning wheel when I try to log in, a number of times today (Oct 27 2023)
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Guest    •   484 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Just get the spinning wheel of death when trying to register or log in
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SDB    •   484 days ago  # + 2 -

Spinning wheel of death when trying to log in or register
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Mandy Roy    •   507 days ago  # + 2 -
Spinning wheel after strengthening password.

I changed my password to strengthen it, and now when I try to log in on the app (but I think it still works on my laptop) I'm getting the spinning circle and that's it. Even when I open in Chrome externally.
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Sylvie Leger    •   509 days ago  # + 3 -

Try to login, just get the spinning wheel
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PR    •   513 days ago  # + 2 -

I have been trying to access Voila for the past two hours, and all that shows on the screen is the spinning wheel.
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PB    •   611 days ago  # + 5 -

I only get spinning wheel when try to sign in, even tried Register link, nada working
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Marika    •   622 days ago  # + 1 -

Is it still down today May 26th, 2023. I keep getting the spinning wheel as well. Can't log in.
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Laura    •   623 days ago  # + 1 -

I keep getting the message "login failed", even after resetting the password.
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Guest    •   624 days ago  # + 2 -

Can't get beyond login - just the spinning wheel - this seems to be an ongoing issue
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Guest    •   625 days ago  # + 1 -
★ ★ ★ ☆ ☆

Won't send me an e-mail confirming I can sign into my account. Very frustrating!
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Pippa    •   674 days ago  # + 1 -
Search function not working on Voila.ca

Product search function not working on PC laptop, Chrome, when you go to search for a product you get an error. This is April 4th. Website loads fine and allows you to book a time but you basically can't shop using search bar.
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Bruno    •   675 days ago  # + 1 -
Issue is with Apple devices on iOS

The problem seems for me to be with the website not allow to login on an Apple device regardless of the browser used. On a windows computer it works.

I can’t wait for Provigo, Métro, Walmart or someone else making a half decent app so Apple device users have an alternative.
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Bev    •   675 days ago  # + 2 -
Voila.ca

Message on Voila.ca Been this for a while now. Fix it already!
App not active
This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated.
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Bruno    •   675 days ago  # + 1 -
Cannot login

I have been having the same issue for almost two weeks, i.e. eternally spinning wheel on login. I also have the same issue on IGA. Voilà is a real MMO, they need to get their act together.
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Robert    •   693 days ago  # + 2 -

Can't log in, circle just continues to spin endlessly. Same with IGA when I try to log in.
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Karen    •   731 days ago  # + 1 -

Unable to check out today....
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Esther    •   735 days ago  # + 3 -

Can’t log in to Voila.ca
What is the problem?
Is the service cancelled?
Is the closure permanent or temporary?
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Michael    •   739 days ago  # + 3 -

Can't log in. Page just has spinning circle endlessly
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James    •   802 days ago  # + 1 -
Login issue

I can’t login. Sign in page just spins. It doesn’t return a password error, it doesn’t time out and it doesn’t log in. I’ve tried resetting my password and logging in using other methods than email/password with the same result
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Michele    •   802 days ago  # + 1 -
Voila pick up times not available

I think Safeways system may have been hacked. I called the store that I normally pick up from and they told me they have no internet access and neither does the head office. Why can’t they at least email voila customers. So shady.
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SDM    •   803 days ago  # + 1 -
No times for pick up - is it operating?

There are no avail curbside pick up times in Halifax stores for days.. if the service is down it would be good to post that.. and… it’s often not available
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Arthur    •   823 days ago  # + 1 -
Cancelled twice

My Safeway online pickup grocery order scheduled for last Saturday Nov5 was suddenly cancelled by Voila on Friday. Somehow I managed to reorder again for pickup tomorrow Nov 7, but early this afternoon Voila cancelled that pickup appointment as well. I guess it is some serious issue they are dealing with.
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Jordan    •   836 days ago  # + 1 -

Website not working today
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Janice    •   846 days ago  # + 1 -

I try to log in as a returning customer and can't get in. The system just hangs.
Repeated attempts made.
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Guest    •   853 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Trying to login for over an hour ... grrrr°°
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Deb    •   894 days ago  # + 1 -

When I try to sign in as a returning customer, error message says server cannot be found
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Pat    •   897 days ago  # + 1 -

have been unable to log in all day. system just hangs
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Rod Hilderman    •   996 days ago  # + 1 -

Your tech "experts" must be from another planet
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Guest    •   996 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Cannot login
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Guest    •   1001 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Cannot sign in
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Bonnie Hyderman    •   1061 days ago  # + 1 -

None o the links above will open. I can access the homepage but cannot sign in.
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Bonnie Hyderman    •   1061 days ago  # + 1 -

I haven't been able to access the site or two days now??
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Gini    •   1131 days ago  # + 1 -

cant get on site today, Jan 2
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Margaret Tsiptsis    •   1191 days ago  # + 1 -

I. Have booked delivery 3 times and it keeps disappearing . Not impressed. Three days and I can't get my groceries delivered.
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Trolled    •   1255 days ago  # + 1 -

Unable to complete checkout since 10am
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