Voila.ca Current Status

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Website: Voila.ca

Your groceries delivered. Just like that. Enjoy guaranteed freshness, at affordable prices, straight to your door. Pick a 1-hour delivery window, we'll deliver.

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 Voila.ca status: NO ISSUES  60 comments

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Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on Voila.ca. In this case, use the links below:

http://Voila.ca    https://Voila.ca    http://www.Voila.ca    https://www.Voila.ca


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TJ      13 days ago  # 21 Feb 2024 + 0 -

Wouldn’t send authentication email for 6 digit code. Tried on tablet as well as phone which always worked in the past for this website.
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Angie      14 days ago  # 20 Feb 2024 + 0 -
Not able to login for over a month

February 19th I have tried every day to log in or register and all I ever get is spinning wheel of death. I have tried the app, I have tried using the site directly from the web and nothing works.
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MFearon      20 days ago  # 14 Feb 2024 + 0 -

Can not log in on the app or website. None of the above links worked
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MFearon      20 days ago  # 14 Feb 2024 + 0 -

Can’t log in.
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Patty      22 days ago  # 12 Feb 2024 + 0 -

Can't log in...
Wheel just spins
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Mich      22 days ago  # + 0 -

sign in page just spins wheel , never loads page
Same with choose a delivery time
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Cathy      40 days ago  # + 1 -

spinning wheel can't log in. Unable to log in the last two weeks
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Bill      45 days ago  # + 0 -

None of the Sobeys apps worked for me until I followed admin pinned post.
495 thumbs up!!
Thank you!
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Jaime      54 days ago  # + 0 -

Can’t get system to verify credit card at all
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Susan      54 days ago  # + 0 -

Couldn’t get system to verify credit card. Instacart verified immediately
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Lori      55 days ago  # + 0 -

Tried numerous times today to register for deliveries and cannot get on. Frustrating!!
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Guest 3      60 days ago  # + 0 -

I had the spinning wheel today and was not able to login using Chrome. Switched to Safari and it worked. Hope this helps.
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Guest2      76 days ago  # + 1 -

I got a spinning wheel then tried again using an Incognito window in Chrome and it worked. Hope this helps some people
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Guest      80 days ago  # + 0 -

Impossible to log in to order groceries online.
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Guest      81 days ago  # + 0 -

Get your online grocery order site working. Impossible to log in.
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SJ      86 days ago  # + 0 -

Haven't tried ordering for 3-4 mths b/c I could never log in. Tried today & still nothing but the spinning wheel. Does it work for anyone??
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ann cooper      96 days ago  # + 0 -

can't log in Nov 29
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Anna      108 days ago  # + 0 -

Yes! The spinning wheel! Can't change the order placed earlier. Why they killed GroceryGateway!
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Sherry Abrans      110 days ago  # + 0 -

I get the spinning wheel also
I don’t want to go to Walmart. If this
Can’t be fixed by week end Nov 17
I will take by business else where
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J      115 days ago  # + 0 -

Put in password and the code they sent for authentication and have had the spinning wheel of doom for 5+ minutes...
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Guest      115 days ago  # + 0 -

Always have issues logging in. Been trying to schedule a delivery for over 3 hrs with no luck
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ann cooper      118 days ago  # + 0 -

not working nov 7
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Guest      125 days ago  # + 0 -

Can’t open site at all.
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Guest      126 days ago  # + 0 -

Impossible to sign in! The wheel keeps spinning!
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Sylvia Clark      129 days ago  # + 1 -

Endless spinning wheel when I try to log in, a number of times today (Oct 27 2023)
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Guest      145 days ago  # + 0 -

Just get the spinning wheel of death when trying to register or log in
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SDB      145 days ago  # + 1 -

Spinning wheel of death when trying to log in or register
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Mandy Roy      169 days ago  # + 1 -
Spinning wheel after strengthening password.

I changed my password to strengthen it, and now when I try to log in on the app (but I think it still works on my laptop) I'm getting the spinning circle and that's it. Even when I open in Chrome externally.
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Sylvie Leger      171 days ago  # + 2 -

Try to login, just get the spinning wheel
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PR      175 days ago  # + 1 -

I have been trying to access Voila for the past two hours, and all that shows on the screen is the spinning wheel.
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PB      272 days ago  # + 4 -

I only get spinning wheel when try to sign in, even tried Register link, nada working
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Marika      284 days ago  # + 0 -

Is it still down today May 26th, 2023. I keep getting the spinning wheel as well. Can't log in.
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Laura      285 days ago  # + 0 -

I keep getting the message "login failed", even after resetting the password.
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Guest      285 days ago  # + 1 -

Can't get beyond login - just the spinning wheel - this seems to be an ongoing issue
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Guest      286 days ago  # + 0 -

Won't send me an e-mail confirming I can sign into my account. Very frustrating!
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Pippa      335 days ago  # + 0 -
Search function not working on Voila.ca

Product search function not working on PC laptop, Chrome, when you go to search for a product you get an error. This is April 4th. Website loads fine and allows you to book a time but you basically can't shop using search bar.
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Bruno      336 days ago  # + 0 -
Issue is with Apple devices on iOS

The problem seems for me to be with the website not allow to login on an Apple device regardless of the browser used. On a windows computer it works.

I can’t wait for Provigo, Métro, Walmart or someone else making a half decent app so Apple device users have an alternative.
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Bev      336 days ago  # + 1 -
Voila.ca

Message on Voila.ca Been this for a while now. Fix it already!
App not active
This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated.
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Bruno      337 days ago  # + 0 -
Cannot login

I have been having the same issue for almost two weeks, i.e. eternally spinning wheel on login. I also have the same issue on IGA. Voilà is a real MMO, they need to get their act together.
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Robert      355 days ago  # + 1 -

Can't log in, circle just continues to spin endlessly. Same with IGA when I try to log in.
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Karen      393 days ago  # + 0 -

Unable to check out today....
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Esther      396 days ago  # + 2 -

Can’t log in to Voila.ca
What is the problem?
Is the service cancelled?
Is the closure permanent or temporary?
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Michael      401 days ago  # + 2 -

Can't log in. Page just has spinning circle endlessly
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James      463 days ago  # + 0 -
Login issue

I can’t login. Sign in page just spins. It doesn’t return a password error, it doesn’t time out and it doesn’t log in. I’ve tried resetting my password and logging in using other methods than email/password with the same result
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Michele      464 days ago  # + 0 -
Voila pick up times not available

I think Safeways system may have been hacked. I called the store that I normally pick up from and they told me they have no internet access and neither does the head office. Why can’t they at least email voila customers. So shady.
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SDM      465 days ago  # + 0 -
No times for pick up - is it operating?

There are no avail curbside pick up times in Halifax stores for days.. if the service is down it would be good to post that.. and… it’s often not available
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Arthur      485 days ago  # + 0 -
Cancelled twice

My Safeway online pickup grocery order scheduled for last Saturday Nov5 was suddenly cancelled by Voila on Friday. Somehow I managed to reorder again for pickup tomorrow Nov 7, but early this afternoon Voila cancelled that pickup appointment as well. I guess it is some serious issue they are dealing with.
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Jordan      497 days ago  # + 0 -

Website not working today
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Janice      507 days ago  # + 0 -

I try to log in as a returning customer and can't get in. The system just hangs.
Repeated attempts made.
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Guest      514 days ago  # + 0 -

Trying to login for over an hour ... grrrr°°
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Deb      555 days ago  # + 0 -

When I try to sign in as a returning customer, error message says server cannot be found
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Pat      558 days ago  # + 0 -

have been unable to log in all day. system just hangs
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Rod Hilderman      658 days ago  # + 0 -

Your tech "experts" must be from another planet
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Guest      658 days ago  # + 0 -

Cannot login
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Guest      663 days ago  # + 0 -

Cannot sign in
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Bonnie Hyderman      723 days ago  # + 0 -

None o the links above will open. I can access the homepage but cannot sign in.
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Bonnie Hyderman      723 days ago  # + 0 -

I haven't been able to access the site or two days now??
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Gini      793 days ago  # + 0 -

cant get on site today, Jan 2
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Margaret Tsiptsis      853 days ago  # + 0 -

I. Have booked delivery 3 times and it keeps disappearing . Not impressed. Three days and I can't get my groceries delivered.
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Trolled      917 days ago  # + 0 -

Unable to complete checkout since 10am
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