Voila.ca Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: Voila.ca

Your groceries delivered. Just like that. Enjoy guaranteed freshness, at affordable prices, straight to your door. Pick a 1-hour delivery window, we'll deliver.

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Is Voila.ca down today August, 2026?

Find out if Voila.ca is working normally or is there a problem today

 Voila.ca status: NO ISSUES  88 comments
We consider Voila.ca to be down or experiencing issues when the current volume of user reports rises above the typical level we receive for Voila.ca at that time. Learn more

Voila.ca problems for the last 24 hours

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Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on Voila.ca. In this case, use the links below:

http://Voila.ca    https://Voila.ca    http://www.Voila.ca    https://www.Voila.ca


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Guest    •   285 days ago  # 29 October 2025 + 0 -

Login was timing out with a blank screen for me
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Guest    •   287 days ago  # 28 October 2025 + 0 -
Voila login failure on Windows PC

I've not been able to login to Voila for a month now. I've spoken to customer service three times. They know that there's a problem with some accounts (perhaps accts that use a Windows PC instead of the app), but it seems that their IT department is in no hurry to fix the problem.
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Guest    •   318 days ago  # 26 September 2025 + 1 -

Can't look at products, place an order
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Guest    •   318 days ago  # 26 September 2025 + 2 -
★ ☆ ☆ ☆ ☆

I can't place an order! I keep getting a pop-up "Something went wrong. Please try again."
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Guest    •   339 days ago  # 5 September 2025 + 0 -

Haven't been able to sign into Voila for 2nd day now.
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Guest    •   404 days ago  # + 3 -

I cannot log in to Voila.ca with Safari or Firefox. It was working fine yesterday
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Guest    •   408 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Kept turning both my visa and Mastercard down, even though both cards are in the clear. Bank says, there is a fraud alert flag placed on Volia.
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Guest    •   432 days ago  # + 0 -

Cant log in no error code just keeps trying to load page.
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Guest    •   433 days ago  # + 0 -

Can't login, getting an error.
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Guest    •   433 days ago  # + 0 -

Unable to log in on app.
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Guest    •   479 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I can not open the app or web sight or sign into my account
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Guest    •   491 days ago  # + 0 -

No login possible in Toronto today
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Guest    •   538 days ago  # + 0 -

Tried many times to login to my sobeys voila account in Hamilton Ont page will not turn cannot log in.
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Guest    •   538 days ago  # + 0 -

Cannot log in to my sobeys voila account
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Guest    •   557 days ago  # + 0 -

I tried several times (too many) today to log in, will shop elsewhere, too much time wasted.. sadly
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Guest    •   638 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Is nobody going to answer this problem of not being able to log on?
How do we buy food like this anymore? Sorry -- I would like I response to know what's happening.
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Guest    •   644 days ago  # + 0 -

keep getting log in failed..changed password, no luck
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Guest    •   657 days ago  # + 0 -

Facebook not active
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Guest    •   674 days ago  # + 0 -

Can’t log in or check out
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Guest    •   679 days ago  # + 3 -
★ ☆ ☆ ☆ ☆

can never log in anymore connector just spins endlessly
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Guest    •   694 days ago  # + 0 -

Not able to sign in for two days in Hamilton, Ontario. Says there is an error.
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Guest    •   712 days ago  # + 0 -

Not able to sign in to the website
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Guest    •   741 days ago  # + 0 -

It won't let me sign in and I tried my mother in laws computer and won't let her sign in to her account either.
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Guest    •   753 days ago  # + 1 -

Will not let me sign in. Keeps spinning and spinning 2 days now
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Guest    •   774 days ago  # + 1 -

Waiting an hour and still won't load.
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Guest    •   796 days ago  # + 0 -

won't let me choose delivery time. Just says "Can't do that right now"
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Guest    •   803 days ago  # + 3 -

8 a.m., Thursday, May 30, spinning wheel of death when I try to sign into Voila.
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Guest    •   829 days ago  # + 2 -

I get the spinning circle of death when I try to get to the log-in screen.
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Guest    •   863 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

tried to login and when prompted for postal code all i got was a spinning icon
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Guest    •   878 days ago  # + 1 -

Website will not let me login… Time out message is coming up…writing from Toronto…what’s wrong?
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Guest    •   881 days ago  # + 1 -

Yeah, I’m having trouble getting in.
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Guest    •   902 days ago  # + 1 -

Wouldn’t send authentication email for 6 digit code. Tried on tablet as well as phone which always worked in the past for this website.
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Guest    •   903 days ago  # + 1 -
Not able to login for over a month

February 19th I have tried every day to log in or register and all I ever get is spinning wheel of death. I have tried the app, I have tried using the site directly from the web and nothing works.
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Guest    •   908 days ago  # + 1 -

Can not log in on the app or website. None of the above links worked
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Guest    •   908 days ago  # + 1 -

Can’t log in.
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Guest    •   910 days ago  # + 1 -

Can't log in...
Wheel just spins
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Guest    •   910 days ago  # + 1 -

sign in page just spins wheel , never loads page
Same with choose a delivery time
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Guest    •   928 days ago  # + 2 -

spinning wheel can't log in. Unable to log in the last two weeks
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Guest    •   934 days ago  # + 1 -

None of the Sobeys apps worked for me until I followed admin pinned post.
495 thumbs up!!
Thank you!
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Guest    •   942 days ago  # + 1 -

Can’t get system to verify credit card at all
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Guest    •   942 days ago  # + 1 -

Couldn’t get system to verify credit card. Instacart verified immediately
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Guest    •   944 days ago  # + 1 -

Tried numerous times today to register for deliveries and cannot get on. Frustrating!!
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Guest    •   949 days ago  # + 1 -

I had the spinning wheel today and was not able to login using Chrome. Switched to Safari and it worked. Hope this helps.
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Guest    •   965 days ago  # + 2 -

I got a spinning wheel then tried again using an Incognito window in Chrome and it worked. Hope this helps some people
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Guest    •   968 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Impossible to log in to order groceries online.
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Guest    •   970 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Get your online grocery order site working. Impossible to log in.
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Guest    •   975 days ago  # + 1 -

Haven't tried ordering for 3-4 mths b/c I could never log in. Tried today & still nothing but the spinning wheel. Does it work for anyone??
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Guest    •   985 days ago  # + 1 -

can't log in Nov 29
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Guest    •   997 days ago  # + 1 -

Yes! The spinning wheel! Can't change the order placed earlier. Why they killed GroceryGateway!
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Guest    •   1004 days ago  # + 1 -

Put in password and the code they sent for authentication and have had the spinning wheel of doom for 5+ minutes...
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Guest    •   1004 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Always have issues logging in. Been trying to schedule a delivery for over 3 hrs with no luck
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Guest    •   1013 days ago  # + 1 -

Can’t open site at all.
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Guest    •   1015 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Impossible to sign in! The wheel keeps spinning!
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Guest    •   1018 days ago  # + 2 -

Endless spinning wheel when I try to log in, a number of times today (Oct 27 2023)
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Guest    •   1034 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Just get the spinning wheel of death when trying to register or log in
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Guest    •   1034 days ago  # + 2 -

Spinning wheel of death when trying to log in or register
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Guest    •   1058 days ago  # + 2 -
Spinning wheel after strengthening password.

I changed my password to strengthen it, and now when I try to log in on the app (but I think it still works on my laptop) I'm getting the spinning circle and that's it. Even when I open in Chrome externally.
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Guest    •   1059 days ago  # + 3 -

Try to login, just get the spinning wheel
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Guest    •   1063 days ago  # + 2 -

I have been trying to access Voila for the past two hours, and all that shows on the screen is the spinning wheel.
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Guest    •   1161 days ago  # + 5 -

I only get spinning wheel when try to sign in, even tried Register link, nada working
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Guest    •   1173 days ago  # + 1 -

Is it still down today May 26th, 2023. I keep getting the spinning wheel as well. Can't log in.
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Guest    •   1173 days ago  # + 1 -

I keep getting the message "login failed", even after resetting the password.
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Guest    •   1174 days ago  # + 2 -

Can't get beyond login - just the spinning wheel - this seems to be an ongoing issue
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Guest    •   1175 days ago  # + 1 -
★ ★ ★ ☆ ☆

Won't send me an e-mail confirming I can sign into my account. Very frustrating!
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Guest    •   1224 days ago  # + 1 -
Search function not working on Voila.ca

Product search function not working on PC laptop, Chrome, when you go to search for a product you get an error. This is April 4th. Website loads fine and allows you to book a time but you basically can't shop using search bar.
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Guest    •   1225 days ago  # + 1 -
Issue is with Apple devices on iOS

The problem seems for me to be with the website not allow to login on an Apple device regardless of the browser used. On a windows computer it works.

I can’t wait for Provigo, Métro, Walmart or someone else making a half decent app so Apple device users have an alternative.
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Guest    •   1225 days ago  # + 1 -
Cannot login

I have been having the same issue for almost two weeks, i.e. eternally spinning wheel on login. I also have the same issue on IGA. Voilà is a real MMO, they need to get their act together.
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Guest    •   1243 days ago  # + 2 -

Can't log in, circle just continues to spin endlessly. Same with IGA when I try to log in.
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Guest    •   1281 days ago  # + 1 -

Unable to check out today....
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Guest    •   1285 days ago  # + 3 -

Can’t log in to Voila.ca
What is the problem?
Is the service cancelled?
Is the closure permanent or temporary?
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Guest    •   1290 days ago  # + 3 -

Can't log in. Page just has spinning circle endlessly
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Guest    •   1352 days ago  # + 1 -
Login issue

I can’t login. Sign in page just spins. It doesn’t return a password error, it doesn’t time out and it doesn’t log in. I’ve tried resetting my password and logging in using other methods than email/password with the same result
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Guest    •   1353 days ago  # + 1 -
Voila pick up times not available

I think Safeways system may have been hacked. I called the store that I normally pick up from and they told me they have no internet access and neither does the head office. Why can’t they at least email voila customers. So shady.
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Guest    •   1353 days ago  # + 1 -
No times for pick up - is it operating?

There are no avail curbside pick up times in Halifax stores for days.. if the service is down it would be good to post that.. and… it’s often not available
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Guest    •   1373 days ago  # + 1 -
Cancelled twice

My Safeway online pickup grocery order scheduled for last Saturday Nov5 was suddenly cancelled by Voila on Friday. Somehow I managed to reorder again for pickup tomorrow Nov 7, but early this afternoon Voila cancelled that pickup appointment as well. I guess it is some serious issue they are dealing with.
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Guest    •   1386 days ago  # + 1 -

Website not working today
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Guest    •   1396 days ago  # + 1 -

I try to log in as a returning customer and can't get in. The system just hangs.
Repeated attempts made.
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Guest    •   1403 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Trying to login for over an hour ... grrrr°°
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Guest    •   1444 days ago  # + 1 -

When I try to sign in as a returning customer, error message says server cannot be found
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Guest    •   1447 days ago  # + 1 -

have been unable to log in all day. system just hangs
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Guest    •   1546 days ago  # + 1 -

Your tech "experts" must be from another planet
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Guest    •   1546 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Cannot login
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Guest    •   1551 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Cannot sign in
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Guest    •   1612 days ago  # + 1 -

None o the links above will open. I can access the homepage but cannot sign in.
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Guest    •   1612 days ago  # + 1 -

I haven't been able to access the site or two days now??
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Guest    •   1681 days ago  # + 1 -

cant get on site today, Jan 2
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Guest    •   1741 days ago  # + 1 -

I. Have booked delivery 3 times and it keeps disappearing . Not impressed. Three days and I can't get my groceries delivered.
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Guest    •   1805 days ago  # + 1 -

Unable to complete checkout since 10am
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