Voila.ca Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: Voila.ca

Your groceries delivered. Just like that. Enjoy guaranteed freshness, at affordable prices, straight to your door. Pick a 1-hour delivery window, we'll deliver.

Report an issue
Forum & Comments (70)


How do you rate your experience with Voila.ca?

Server status information has just been updated.
Check again     What to do if the site is unavailable?


Is Voila.ca down today July, 2024?

Find out if Voila.ca is working normally or is there a problem today

 Voila.ca status: NO ISSUES  70 comments

Voila.ca problems for the last 24 hours

City Reports
Montreal, Quebec 2
Ottawa, Ontario 1
Toronto, Ontario 1
Calgary, Alberta 1

Voila.ca not working?

Website is down, not accessible or buggy?

I have a problem with Voila.ca    or join Reddit-like issues discussion


Most reported problems



Forum & Comments

Tips? Frustrations? Share them with other site visitors:

Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on Voila.ca. In this case, use the links below:

http://Voila.ca    https://Voila.ca    http://www.Voila.ca    https://www.Voila.ca


tell us about today's failures without registering
no identification required
comments with obscene language and insults will be deleted
You typed 0 characters

olia      6 hours ago  # 24 July 2024 + 0 -
oliSherry Abrans

won't let me choose delivery time. Just says "Can't do that right now"
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
Spam or obscene language? Report it!

Colleen      6 days ago  # 18 July 2024 + 0 -

Will not let me sign in. Keeps spinning and spinning 2 days now
Spam or obscene language? Report it!

Kato      27 days ago  # 28 June 2024 + 0 -

Waiting an hour and still won't load.
Spam or obscene language? Report it!

Jules      49 days ago  # 5 June 2024 + 0 -

won't let me choose delivery time. Just says "Can't do that right now"
Spam or obscene language? Report it!

kEMlzpAX      55 days ago  # 30 May 2024 + 0 -

20
Spam or obscene language? Report it!

SC      55 days ago  # + 3 -

8 a.m., Thursday, May 30, spinning wheel of death when I try to sign into Voila.
Spam or obscene language? Report it!

Cris      82 days ago  # + 2 -

I get the spinning circle of death when I try to get to the log-in screen.
Spam or obscene language? Report it!

Guest      116 days ago  # + 1 -

tried to login and when prompted for postal code all i got was a spinning icon
Spam or obscene language? Report it!

Shirley Teachout      131 days ago  # + 1 -

Website will not let me login… Time out message is coming up…writing from Toronto…what’s wrong?
Spam or obscene language? Report it!

Kelly Kennedy      134 days ago  # + 1 -

Yeah, I’m having trouble getting in.
Spam or obscene language? Report it!

TJ      155 days ago  # + 1 -

Wouldn’t send authentication email for 6 digit code. Tried on tablet as well as phone which always worked in the past for this website.
Spam or obscene language? Report it!

Angie      156 days ago  # + 1 -
Not able to login for over a month

February 19th I have tried every day to log in or register and all I ever get is spinning wheel of death. I have tried the app, I have tried using the site directly from the web and nothing works.
Spam or obscene language? Report it!

MFearon      161 days ago  # + 1 -

Can not log in on the app or website. None of the above links worked
Spam or obscene language? Report it!

MFearon      161 days ago  # + 1 -

Can’t log in.
Spam or obscene language? Report it!

Patty      163 days ago  # + 1 -

Can't log in...
Wheel just spins
Spam or obscene language? Report it!

Mich      163 days ago  # + 1 -

sign in page just spins wheel , never loads page
Same with choose a delivery time
Spam or obscene language? Report it!

Cathy      181 days ago  # + 2 -

spinning wheel can't log in. Unable to log in the last two weeks
Spam or obscene language? Report it!

Bill      186 days ago  # + 1 -

None of the Sobeys apps worked for me until I followed admin pinned post.
495 thumbs up!!
Thank you!
Spam or obscene language? Report it!

Jaime      195 days ago  # + 1 -

Can’t get system to verify credit card at all
Spam or obscene language? Report it!

Susan      195 days ago  # + 1 -

Couldn’t get system to verify credit card. Instacart verified immediately
Spam or obscene language? Report it!

Lori      197 days ago  # + 1 -

Tried numerous times today to register for deliveries and cannot get on. Frustrating!!
Spam or obscene language? Report it!

Guest 3      202 days ago  # + 1 -

I had the spinning wheel today and was not able to login using Chrome. Switched to Safari and it worked. Hope this helps.
Spam or obscene language? Report it!

Guest2      218 days ago  # + 2 -

I got a spinning wheel then tried again using an Incognito window in Chrome and it worked. Hope this helps some people
Spam or obscene language? Report it!

Guest      221 days ago  # + 1 -

Impossible to log in to order groceries online.
Spam or obscene language? Report it!

Guest      222 days ago  # + 1 -

Get your online grocery order site working. Impossible to log in.
Spam or obscene language? Report it!

SJ      228 days ago  # + 1 -

Haven't tried ordering for 3-4 mths b/c I could never log in. Tried today & still nothing but the spinning wheel. Does it work for anyone??
Spam or obscene language? Report it!

ann cooper      238 days ago  # + 1 -

can't log in Nov 29
Spam or obscene language? Report it!

Anna      250 days ago  # + 1 -

Yes! The spinning wheel! Can't change the order placed earlier. Why they killed GroceryGateway!
Spam or obscene language? Report it!

Sherry Abrans      252 days ago  # + 1 -

I get the spinning wheel also
I don’t want to go to Walmart. If this
Can’t be fixed by week end Nov 17
I will take by business else where
Spam or obscene language? Report it!

J      256 days ago  # + 1 -

Put in password and the code they sent for authentication and have had the spinning wheel of doom for 5+ minutes...
Spam or obscene language? Report it!

Guest      257 days ago  # + 1 -

Always have issues logging in. Been trying to schedule a delivery for over 3 hrs with no luck
Spam or obscene language? Report it!

ann cooper      260 days ago  # + 1 -

not working nov 7
Spam or obscene language? Report it!

Guest      266 days ago  # + 1 -

Can’t open site at all.
Spam or obscene language? Report it!

Guest      267 days ago  # + 1 -

Impossible to sign in! The wheel keeps spinning!
Spam or obscene language? Report it!

Sylvia Clark      271 days ago  # + 2 -

Endless spinning wheel when I try to log in, a number of times today (Oct 27 2023)
Spam or obscene language? Report it!

Guest      287 days ago  # + 1 -

Just get the spinning wheel of death when trying to register or log in
Spam or obscene language? Report it!

SDB      287 days ago  # + 2 -

Spinning wheel of death when trying to log in or register
Spam or obscene language? Report it!

Mandy Roy      310 days ago  # + 2 -
Spinning wheel after strengthening password.

I changed my password to strengthen it, and now when I try to log in on the app (but I think it still works on my laptop) I'm getting the spinning circle and that's it. Even when I open in Chrome externally.
Spam or obscene language? Report it!

Sylvie Leger      312 days ago  # + 3 -

Try to login, just get the spinning wheel
Spam or obscene language? Report it!

PR      316 days ago  # + 2 -

I have been trying to access Voila for the past two hours, and all that shows on the screen is the spinning wheel.
Spam or obscene language? Report it!

PB      414 days ago  # + 5 -

I only get spinning wheel when try to sign in, even tried Register link, nada working
Spam or obscene language? Report it!

Marika      425 days ago  # + 1 -

Is it still down today May 26th, 2023. I keep getting the spinning wheel as well. Can't log in.
Spam or obscene language? Report it!

Laura      426 days ago  # + 1 -

I keep getting the message "login failed", even after resetting the password.
Spam or obscene language? Report it!

Guest      427 days ago  # + 2 -

Can't get beyond login - just the spinning wheel - this seems to be an ongoing issue
Spam or obscene language? Report it!

Guest      428 days ago  # + 1 -

Won't send me an e-mail confirming I can sign into my account. Very frustrating!
Spam or obscene language? Report it!

Pippa      477 days ago  # + 1 -
Search function not working on Voila.ca

Product search function not working on PC laptop, Chrome, when you go to search for a product you get an error. This is April 4th. Website loads fine and allows you to book a time but you basically can't shop using search bar.
Spam or obscene language? Report it!

Bruno      478 days ago  # + 1 -
Issue is with Apple devices on iOS

The problem seems for me to be with the website not allow to login on an Apple device regardless of the browser used. On a windows computer it works.

I can’t wait for Provigo, Métro, Walmart or someone else making a half decent app so Apple device users have an alternative.
Spam or obscene language? Report it!

Bev      478 days ago  # + 2 -
Voila.ca

Message on Voila.ca Been this for a while now. Fix it already!
App not active
This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated.
Spam or obscene language? Report it!

Bruno      478 days ago  # + 1 -
Cannot login

I have been having the same issue for almost two weeks, i.e. eternally spinning wheel on login. I also have the same issue on IGA. Voilà is a real MMO, they need to get their act together.
Spam or obscene language? Report it!

Robert      496 days ago  # + 2 -

Can't log in, circle just continues to spin endlessly. Same with IGA when I try to log in.
Spam or obscene language? Report it!

Karen      534 days ago  # + 1 -

Unable to check out today....
Spam or obscene language? Report it!

Esther      538 days ago  # + 3 -

Can’t log in to Voila.ca
What is the problem?
Is the service cancelled?
Is the closure permanent or temporary?
Spam or obscene language? Report it!

Michael      542 days ago  # + 3 -

Can't log in. Page just has spinning circle endlessly
Spam or obscene language? Report it!

James      605 days ago  # + 1 -
Login issue

I can’t login. Sign in page just spins. It doesn’t return a password error, it doesn’t time out and it doesn’t log in. I’ve tried resetting my password and logging in using other methods than email/password with the same result
Spam or obscene language? Report it!

Michele      605 days ago  # + 1 -
Voila pick up times not available

I think Safeways system may have been hacked. I called the store that I normally pick up from and they told me they have no internet access and neither does the head office. Why can’t they at least email voila customers. So shady.
Spam or obscene language? Report it!

SDM      606 days ago  # + 1 -
No times for pick up - is it operating?

There are no avail curbside pick up times in Halifax stores for days.. if the service is down it would be good to post that.. and… it’s often not available
Spam or obscene language? Report it!

Arthur      626 days ago  # + 1 -
Cancelled twice

My Safeway online pickup grocery order scheduled for last Saturday Nov5 was suddenly cancelled by Voila on Friday. Somehow I managed to reorder again for pickup tomorrow Nov 7, but early this afternoon Voila cancelled that pickup appointment as well. I guess it is some serious issue they are dealing with.
Spam or obscene language? Report it!

Jordan      639 days ago  # + 1 -

Website not working today
Spam or obscene language? Report it!

Janice      649 days ago  # + 1 -

I try to log in as a returning customer and can't get in. The system just hangs.
Repeated attempts made.
Spam or obscene language? Report it!

Guest      656 days ago  # + 1 -

Trying to login for over an hour ... grrrr°°
Spam or obscene language? Report it!

Deb      697 days ago  # + 1 -

When I try to sign in as a returning customer, error message says server cannot be found
Spam or obscene language? Report it!

Pat      700 days ago  # + 1 -

have been unable to log in all day. system just hangs
Spam or obscene language? Report it!

Rod Hilderman      799 days ago  # + 1 -

Your tech "experts" must be from another planet
Spam or obscene language? Report it!

Guest      799 days ago  # + 1 -

Cannot login
Spam or obscene language? Report it!

Guest      804 days ago  # + 1 -

Cannot sign in
Spam or obscene language? Report it!

Bonnie Hyderman      864 days ago  # + 1 -

None o the links above will open. I can access the homepage but cannot sign in.
Spam or obscene language? Report it!

Bonnie Hyderman      864 days ago  # + 1 -

I haven't been able to access the site or two days now??
Spam or obscene language? Report it!

Gini      934 days ago  # + 1 -

cant get on site today, Jan 2
Spam or obscene language? Report it!

Margaret Tsiptsis      994 days ago  # + 1 -

I. Have booked delivery 3 times and it keeps disappearing . Not impressed. Three days and I can't get my groceries delivered.
Spam or obscene language? Report it!

Trolled      1058 days ago  # + 1 -

Unable to complete checkout since 10am
Spam or obscene language? Report it!