Voila.ca Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: Voila.ca

Your groceries delivered. Just like that. Enjoy guaranteed freshness, at affordable prices, straight to your door. Pick a 1-hour delivery window, we'll deliver.

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Forum & Comments (75)


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Is Voila.ca down today October, 2024?

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 Voila.ca status: POSSIBLE PROBLEMS  Why ↓

Voila.ca problems for the last 24 hours

City Reports
Ottawa, Ontario 4
Montreal, Quebec 1
Hong Kong, Kowloon 1
Nepean, Ontario 1
Stockholm, Stockholm County 1
Washington, Washington, D.C. 1
Kitchener, Ontario 1

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Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on Voila.ca. In this case, use the links below:

http://Voila.ca    https://Voila.ca    http://www.Voila.ca    https://www.Voila.ca


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Mel    •   16 days ago  # 6 October 2024 + 0 -

Can’t log in or check out
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Guest    •   22 days ago  # 1 October 2024 + 2 -
★ ☆ ☆ ☆ ☆

can never log in anymore connector just spins endlessly
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Barbara McMullen    •   37 days ago  # 16 September 2024 + 0 -

Not able to sign in for two days in Hamilton, Ontario. Says there is an error.
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Susan Richardson    •   54 days ago  # 29 August 2024 + 0 -

Not able to sign in to the website
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Kimberley Nickmann    •   84 days ago  # 30 July 2024 + 0 -

It won't let me sign in and I tried my mother in laws computer and won't let her sign in to her account either.
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olia    •   90 days ago  # + 0 -
oliSherry Abrans

won't let me choose delivery time. Just says "Can't do that right now"
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
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Colleen    •   96 days ago  # + 1 -

Will not let me sign in. Keeps spinning and spinning 2 days now
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Kato    •   116 days ago  # + 1 -

Waiting an hour and still won't load.
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Jules    •   139 days ago  # + 0 -

won't let me choose delivery time. Just says "Can't do that right now"
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kEMlzpAX    •   145 days ago  # + 0 -

20
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SC    •   145 days ago  # + 3 -

8 a.m., Thursday, May 30, spinning wheel of death when I try to sign into Voila.
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Cris    •   171 days ago  # + 2 -

I get the spinning circle of death when I try to get to the log-in screen.
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Guest    •   206 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

tried to login and when prompted for postal code all i got was a spinning icon
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Shirley Teachout    •   221 days ago  # + 1 -

Website will not let me login… Time out message is coming up…writing from Toronto…what’s wrong?
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Kelly Kennedy    •   224 days ago  # + 1 -

Yeah, I’m having trouble getting in.
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TJ    •   244 days ago  # + 1 -

Wouldn’t send authentication email for 6 digit code. Tried on tablet as well as phone which always worked in the past for this website.
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Angie    •   246 days ago  # + 1 -
Not able to login for over a month

February 19th I have tried every day to log in or register and all I ever get is spinning wheel of death. I have tried the app, I have tried using the site directly from the web and nothing works.
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MFearon    •   251 days ago  # + 1 -

Can not log in on the app or website. None of the above links worked
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MFearon    •   251 days ago  # + 1 -

Can’t log in.
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Patty    •   253 days ago  # + 1 -

Can't log in...
Wheel just spins
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Mich    •   253 days ago  # + 1 -

sign in page just spins wheel , never loads page
Same with choose a delivery time
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Cathy    •   271 days ago  # + 2 -

spinning wheel can't log in. Unable to log in the last two weeks
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Bill    •   276 days ago  # + 1 -

None of the Sobeys apps worked for me until I followed admin pinned post.
495 thumbs up!!
Thank you!
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Jaime    •   285 days ago  # + 1 -

Can’t get system to verify credit card at all
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Susan    •   285 days ago  # + 1 -

Couldn’t get system to verify credit card. Instacart verified immediately
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Lori    •   287 days ago  # + 1 -

Tried numerous times today to register for deliveries and cannot get on. Frustrating!!
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Guest 3    •   292 days ago  # + 1 -

I had the spinning wheel today and was not able to login using Chrome. Switched to Safari and it worked. Hope this helps.
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Guest2    •   308 days ago  # + 2 -

I got a spinning wheel then tried again using an Incognito window in Chrome and it worked. Hope this helps some people
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Guest    •   311 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Impossible to log in to order groceries online.
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Guest    •   312 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Get your online grocery order site working. Impossible to log in.
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SJ    •   318 days ago  # + 1 -

Haven't tried ordering for 3-4 mths b/c I could never log in. Tried today & still nothing but the spinning wheel. Does it work for anyone??
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ann cooper    •   328 days ago  # + 1 -

can't log in Nov 29
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Anna    •   339 days ago  # + 1 -

Yes! The spinning wheel! Can't change the order placed earlier. Why they killed GroceryGateway!
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Sherry Abrans    •   341 days ago  # + 1 -

I get the spinning wheel also
I don’t want to go to Walmart. If this
Can’t be fixed by week end Nov 17
I will take by business else where
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J    •   346 days ago  # + 1 -

Put in password and the code they sent for authentication and have had the spinning wheel of doom for 5+ minutes...
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Guest    •   346 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Always have issues logging in. Been trying to schedule a delivery for over 3 hrs with no luck
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ann cooper    •   350 days ago  # + 1 -

not working nov 7
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Guest    •   356 days ago  # + 1 -

Can’t open site at all.
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Guest    •   357 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Impossible to sign in! The wheel keeps spinning!
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Sylvia Clark    •   361 days ago  # + 2 -

Endless spinning wheel when I try to log in, a number of times today (Oct 27 2023)
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Guest    •   376 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Just get the spinning wheel of death when trying to register or log in
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SDB    •   376 days ago  # + 2 -

Spinning wheel of death when trying to log in or register
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Mandy Roy    •   400 days ago  # + 2 -
Spinning wheel after strengthening password.

I changed my password to strengthen it, and now when I try to log in on the app (but I think it still works on my laptop) I'm getting the spinning circle and that's it. Even when I open in Chrome externally.
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Sylvie Leger    •   402 days ago  # + 3 -

Try to login, just get the spinning wheel
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PR    •   406 days ago  # + 2 -

I have been trying to access Voila for the past two hours, and all that shows on the screen is the spinning wheel.
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PB    •   504 days ago  # + 5 -

I only get spinning wheel when try to sign in, even tried Register link, nada working
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Marika    •   515 days ago  # + 1 -

Is it still down today May 26th, 2023. I keep getting the spinning wheel as well. Can't log in.
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Laura    •   516 days ago  # + 1 -

I keep getting the message "login failed", even after resetting the password.
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Guest    •   516 days ago  # + 2 -

Can't get beyond login - just the spinning wheel - this seems to be an ongoing issue
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Guest    •   518 days ago  # + 1 -
★ ★ ★ ☆ ☆

Won't send me an e-mail confirming I can sign into my account. Very frustrating!
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Pippa    •   567 days ago  # + 1 -
Search function not working on Voila.ca

Product search function not working on PC laptop, Chrome, when you go to search for a product you get an error. This is April 4th. Website loads fine and allows you to book a time but you basically can't shop using search bar.
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Bruno    •   567 days ago  # + 1 -
Issue is with Apple devices on iOS

The problem seems for me to be with the website not allow to login on an Apple device regardless of the browser used. On a windows computer it works.

I can’t wait for Provigo, Métro, Walmart or someone else making a half decent app so Apple device users have an alternative.
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Bev    •   568 days ago  # + 2 -
Voila.ca

Message on Voila.ca Been this for a while now. Fix it already!
App not active
This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated.
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Bruno    •   568 days ago  # + 1 -
Cannot login

I have been having the same issue for almost two weeks, i.e. eternally spinning wheel on login. I also have the same issue on IGA. Voilà is a real MMO, they need to get their act together.
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Robert    •   586 days ago  # + 2 -

Can't log in, circle just continues to spin endlessly. Same with IGA when I try to log in.
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Karen    •   624 days ago  # + 1 -

Unable to check out today....
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Esther    •   628 days ago  # + 3 -

Can’t log in to Voila.ca
What is the problem?
Is the service cancelled?
Is the closure permanent or temporary?
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Michael    •   632 days ago  # + 3 -

Can't log in. Page just has spinning circle endlessly
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James    •   694 days ago  # + 1 -
Login issue

I can’t login. Sign in page just spins. It doesn’t return a password error, it doesn’t time out and it doesn’t log in. I’ve tried resetting my password and logging in using other methods than email/password with the same result
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Michele    •   695 days ago  # + 1 -
Voila pick up times not available

I think Safeways system may have been hacked. I called the store that I normally pick up from and they told me they have no internet access and neither does the head office. Why can’t they at least email voila customers. So shady.
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SDM    •   696 days ago  # + 1 -
No times for pick up - is it operating?

There are no avail curbside pick up times in Halifax stores for days.. if the service is down it would be good to post that.. and… it’s often not available
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Arthur    •   716 days ago  # + 1 -
Cancelled twice

My Safeway online pickup grocery order scheduled for last Saturday Nov5 was suddenly cancelled by Voila on Friday. Somehow I managed to reorder again for pickup tomorrow Nov 7, but early this afternoon Voila cancelled that pickup appointment as well. I guess it is some serious issue they are dealing with.
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Jordan    •   728 days ago  # + 1 -

Website not working today
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Janice    •   739 days ago  # + 1 -

I try to log in as a returning customer and can't get in. The system just hangs.
Repeated attempts made.
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Guest    •   746 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Trying to login for over an hour ... grrrr°°
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Deb    •   787 days ago  # + 1 -

When I try to sign in as a returning customer, error message says server cannot be found
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Pat    •   790 days ago  # + 1 -

have been unable to log in all day. system just hangs
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Rod Hilderman    •   889 days ago  # + 1 -

Your tech "experts" must be from another planet
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Guest    •   889 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Cannot login
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Guest    •   894 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Cannot sign in
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Bonnie Hyderman    •   954 days ago  # + 1 -

None o the links above will open. I can access the homepage but cannot sign in.
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Bonnie Hyderman    •   954 days ago  # + 1 -

I haven't been able to access the site or two days now??
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Gini    •   1024 days ago  # + 1 -

cant get on site today, Jan 2
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Margaret Tsiptsis    •   1084 days ago  # + 1 -

I. Have booked delivery 3 times and it keeps disappearing . Not impressed. Three days and I can't get my groceries delivered.
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Trolled    •   1148 days ago  # + 1 -

Unable to complete checkout since 10am
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