Woolworths.co.za Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: Woolworths.co.za

Online shopping for homeware, fashion, food and beauty. Discover a world of quality and value on the Woolworths online store.

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Forum & Comments (107)


How do you rate your experience with Woolworths.co.za?

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 Woolworths.co.za status: POSSIBLE OUTAGE  Why?

Woolworths.co.za problems for the last 24 hours

City Reports
Johannesburg, Gauteng 11
Cape Town, Western Cape 6
Postmasburg, Northern Cape 2
Benoni, Gauteng 1
Sasolburg, Orange Free State 1

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Most reported problems

APP
58%
 
WEBSITE
41%
 


Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on Woolworths.co.za. In this case, use the links below:

http://Woolworths.co.za    https://Woolworths.co.za    http://www.Woolworths.co.za    https://www.Woolworths.co.za


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vanneya    •   4 days ago  # 23 July 2024 + 0 -
honores

Cannot pay or check-out on Woolworth Dash App.
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
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Sam Goldwyn    •   13 days ago  # 14 July 2024 + 0 -
App sucks ass

Please ask Checkers on how to run an online shopping & delivery app cause clearly you people have no clue on what you’re doing. Or maybe hire IT/software specialists who know what they are doing. Every second day it the same error message.
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Joanne    •   23 days ago  # 4 July 2024 + 0 -

Cannot even log in to the app. Screen keeps blinking.
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kEMlzpAX    •   27 days ago  # 30 June 2024 + 0 -

20
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Jane    •   27 days ago  # 29 June 2024 + 1 -

Cannot pay on Woolies Dash app.
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Jan    •   28 days ago  # + 1 -

Cannot pay or check-out on Woolworth Dash App.
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Georgina    •   28 days ago  # + 1 -

Cannot pay or checl-out on Woolworths Dash App.
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Liezel    •   28 days ago  # + 1 -

Cannot pay or checkout on Woolies app for Dash (same day delivery).
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Heidi    •   28 days ago  # + 5 -

Cannot pay or checkout on Woolies app for Dash (same day delivery). Can't get through to the call centre at the moment
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Guest    •   43 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Most godawful website and app and as time goes on, the application manages to get even worse. Pathetic for a large conglomerate.
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RederBud    •   43 days ago  # + 3 -

Most godawful website and app. Worst part is that the application is getting as time goes on. Pathetic for a large conglomerate.
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Guest    •   54 days ago  # + 1 -
★ ★ ★ ☆ ☆

Very slow app. Not good at all
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Ema Nymptom    •   77 days ago  # + 1 -

Cannot check out, gives error.
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Ana    •   77 days ago  # + 1 -

App has consistent a error when attempting to check out
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Guest    •   77 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Too slow. The Checkers app is a much better experience
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Samantha    •   83 days ago  # + 1 -

Woolworths online not working, constant connection error but not due to internet not working.
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Guest    •   85 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Constant error when loading the app
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Roger Barnes    •   85 days ago  # + 2 -

App not working
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Zee    •   86 days ago  # + 1 -

App has been down for over a week
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Kerry    •   87 days ago  # + 1 -

App down.
Keeps asking me to connect to the internet, but I have fibre and mobile data available.
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DW    •   87 days ago  # + 1 -

Cannot place order and check out. Problem has continued for 5 hours so far. 30 April 2024.
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TJ    •   88 days ago  # + 1 -

Woolworths app down since yesterday.
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Hilary    •   89 days ago  # + 0 -

Woolworths App not working since yesterday?
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Heinrich    •   89 days ago  # + 1 -

Woolworths app does not work. Gives error message
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Sharon    •   90 days ago  # + 1 -

Slow to add to cart and unable to check out.
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James    •   102 days ago  # + 1 -

Unable to access my loan account

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Jenny    •   107 days ago  # + 1 -

Cannot order through the app
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H    •   107 days ago  # + 1 -

App doesnt allow search or add to cart.
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Jouney    •   107 days ago  # + 1 -

Unable to check out my order.
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Esther    •   107 days ago  # + 0 -

Unable to checkout my order
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Marike Boudouris    •   107 days ago  # + 0 -

Unable to Checkout my order
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Karen    •   107 days ago  # + 5 -

App is excruciatingly slow. And won't let me checkout. Gives the message 'something went wrong' repeatedly.
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Sophia    •   107 days ago  # + 1 -

Unable to sign in on the app!
Keeps getting a blank screen.
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Guest    •   133 days ago  # + 1 -

Unable to sign in on the app
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Guest    •   139 days ago  # + 2 -

I can’t check out to place my order. It’s been the same for the past 4 days!! Keeps saying ‘unfortunately something went wrong’
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Guest    •   166 days ago  # + 1 -

Can’t access the website or app
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Guest    •   166 days ago  # + 1 -

Cannot get into the site.
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Guest    •   166 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

site not working
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Damien    •   166 days ago  # + 1 -

App timing out, not able to confirm location
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Will do    •   182 days ago  # + 1 -
Too risky to use WW app

On 24/01/24 WW app had a technical problem in the afternoon.....they canceled my order. However, the hold on the pre'authorisation remains in place. Ww call centre says hold remains in place for up to 24.hrs and Ww online response which took over 36 hrs says "hold" remains for 7 to 14 days, ie for up to 14 days.
If you are a little tight for cash it is too risky to use Ww app.........use an alternative retailer's app.
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Amanda    •   185 days ago  # + 2 -

My app crashing and closing when I go to my basket
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EM    •   185 days ago  # + 1 -

Cant checkout online or on app my card payment details are gone and when trying to add a new card, the site closes.
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Monisha    •   189 days ago  # + 1 -

Cannot checkout on app
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Anonymous    •   190 days ago  # + 1 -

Cannot checkout been trying since 8:30! When I phoned they said try again in an hour! Still waiting
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Anonymous    •   190 days ago  # + 1 -

Cannot checkout for the past 3 hours - "We've experienced a technical error. Please try again later."
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JP    •   206 days ago  # + 1 -

WW app closes stating that is has "a bug"??
It's been at least 3 weeks having this problem!!!!
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Louise    •   213 days ago  # + 1 -

Ww app closing stating that is has "a bug"??
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Marie    •   213 days ago  # + 1 -

Problem with payment on check-out.
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kate    •   219 days ago  # + 1 -

Technical error on check out
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Bridget    •   220 days ago  # + 1 -

Cannot check out or process payment to complete order. Never had an issue before. Very frustrating
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Anna    •   225 days ago  # + 1 -

When I try opening the app it gives me an error that says: Unfortunately Woolworths has stopped, please help
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Annie    •   225 days ago  # + 1 -
Not able to check out

Was not able to check out all day yesterday. Tried to check out this morning. After typing ccv nr for payment I get the message that there is sn error updating my order. Also not able to upload any new items
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Michelle    •   225 days ago  # + 1 -

I cannot check out
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Brad    •   225 days ago  # + 1 -

Still issues with checking out and paying
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Penny    •   225 days ago  # + 1 -

Cannot check-out. System just keeps hanging
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Jan    •   225 days ago  # + 1 -

Checkout doesn't work, got through to payment once but that didn't work either.
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Kat    •   226 days ago  # + 1 -

I have been trying to check out for the past hour. What exactly is happening? Now this means I must drive out
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Sally    •   226 days ago  # + 1 -

Cannot check out on the woolies app! Very frustrating. Been trying all day
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Chris    •   226 days ago  # + 1 -

The app can't update on my tablet. Installed it on my phone and I can't proceed to payment. Well done Woolworths!
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Guest    •   226 days ago  # + 1 -

Cannot check out on app
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Guest    •   226 days ago  # + 1 -

I cannot checkout, been trying all day. It's very frustrating & it is so slow.
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Candice    •   226 days ago  # + 1 -

Unable to sign into Woolies App and shop online
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Guest2    •   226 days ago  # + 1 -

Me too can’t checkout!
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Guest    •   226 days ago  # + 3 -

Been trying to chekout for the last 3 hours with no luck!!
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Lindo    •   226 days ago  # + 4 -

I have been trying to check out for the last 2 hours with no luck.
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Guest    •   226 days ago  # + 4 -

No luck checking out today. Problem with the website
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Guest    •   226 days ago  # + 3 -
★ ☆ ☆ ☆ ☆

I have been trying for over half an hour to checkout. What is wrong????
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Guest    •   240 days ago  # + 1 -
★ ★ ★ ★ ★

They have the freshest fruits and vegetables and it is a better quality as any other shop.
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PETRO BOSMAN    •   269 days ago  # + 1 -

Can not pay on app at checkout !
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Guest    •   279 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Woolworths fiance department and customer care. What a joke since Thursday been trying to activate my acc and virtual card and between the finance services and customer care costing me almost R600 in calls and been told different stories and different people telling me different thing. So i finally phoned a store and what an amazing person who assisted me. Woolworths train your staff at call center manners stupidly rude.
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Metta    •   281 days ago  # + 2 -

i have been trying to pay at checkout for 4 days but cannot check out for my online shopping
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Lebo    •   284 days ago  # + 1 -

Woolworths aap keeps saying oops try again later when trying to checkout
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ER    •   290 days ago  # + 1 -

Dash payments won’t go through. Continuous freeze. Has been like this for 3 days. Not a word from Woolworths Head Office.
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Elaine    •   290 days ago  # + 0 -
Ms

Was there an issue with loading credit card details to woolworths dash, as the add card button did not work, even after all details were added....?
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Ed    •   298 days ago  # + 1 -


App sucks. 1. Won't keep me logged in. 2. Loops, asking to sign in or register, 3. have to confirm location ever time when able to sign in
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Nanika    •   347 days ago  # + 1 -

Cannot chat to shopper, doesn't load and gives timeout error every time for months now.
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Sharon    •   362 days ago  # + 0 -

Woolworths app not working, been down all morning.
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Sharon    •   362 days ago  # + 1 -

Woolworths not opening
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Guest    •   378 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

The Woolworths app sucks, super slow, and you can't chat with your shopper! Terrible experience, dash used to be so much better!
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amanda schoeman    •   396 days ago  # + 0 -
App problems, items out of stock

I experience problems every time I try to chat to the shopper, the app has timeouts the whole time and say Oops, something went wrong. Very unhappy about this. Always at least 2 items out of stock.
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Lizette Gerber    •   403 days ago  # + 0 -

My Woolworths mobile app works untill I go to cart or check out then the app tells me it can not load contents, the last 3 weeks
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Samantha    •   410 days ago  # + 0 -

Everything is showing as out of stock and site is extreeeeeemely slow.
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Ina    •   411 days ago  # + 1 -

all stock items show out of stock
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Anthea    •   426 days ago  # + 0 -
Cannot Access Woolworths Online store

Woolworths online store pages are not loading at all. 2nd day in a row facing the same issue. I am able to access other stores like Edgars and Mr Price, so its not wifi issue
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V    •   433 days ago  # + 0 -

App is still down!!
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Ramona    •   434 days ago  # + 0 -

So annoying. Have spent more than an hour waiting for some pages to download....
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Meg    •   434 days ago  # + 0 -

App isn’t working for me, either
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Minette vd West    •   434 days ago  # + 0 -
Doubting trustworthiness

Woolworths food order expected today. Looks like it is late... no "your order is being processed" email received as is usually sent out and when I try to log into my account on both the app and website it says "timed out" tried over WiFi as well as cellular network so seems they are not online... but are they delivering their orders !?! Currently it seems to be pointing at... NO. Well I'm not home tomorrow nor this week so they need to follow through upon their promises.
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MH    •   434 days ago  # + 0 -

Also struggling with their app today
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Jess    •   434 days ago  # + 0 -

Something went wrong. All the app is telling me today.
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Norris    •   434 days ago  # + 2 -
Mrs

Keeps telling me oops something went wrong. Oh well checkers here I come. Not worth the effort woolworths. Stick to rodents in your chicken.
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Irate    •   434 days ago  # + 0 -

Gives error when trying to order and not downloading properly
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Guest    •   434 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

slow and keeps logging out of account requiring sign in again.
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LDV    •   437 days ago  # + 0 -

App does not work, times out constantly, cant check out, asking for card/account details already active, very frustrating experience
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V    •   456 days ago  # + 0 -

Can't checkout
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Lucia    •   482 days ago  # + 0 -

App down since 9am 11:11 now ????
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Boitumelo    •   496 days ago  # + 0 -

Woolies app not working at all, can’t checkout even after trying countless times! Ugh!
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Ken    •   496 days ago  # + 0 -

Will try the checkers app instead of the woolworths app, this is a big inconvenience
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Ken    •   496 days ago  # + 0 -

Woolworths app not working at all, can't checkout my cart to pay
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Guest    •   496 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Pages take very long to load and I'm unable to login to process an order.
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T    •   496 days ago  # + 2 -

App not working
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A    •   496 days ago  # + 0 -

App not working at all
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Bryan    •   496 days ago  # + 1 -

Website won't log in and app is borked
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Cp    •   496 days ago  # + 1 -

App keeps freezing
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Dbn    •   496 days ago  # + 2 -

Not accepting online payments...technical problems
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Tania    •   537 days ago  # + 0 -

It gives an error when you try to select a product in the Dash section
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Guest    •   608 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The app is slow and freezes
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