Accor.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: accor.com

Accor is the leading Augmented Hospitality hotel group offering unique and meaningful experiences in 4,900 hotels across 110 countries.

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Forum & Comments (65)


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 Accor.com status: NO ISSUES  65 comments

Accor.com problems for the last 24 hours


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Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on accor.com. In this case, use the links below:

http://accor.com    https://accor.com    http://www.accor.com    https://www.accor.com


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M    •   11 days ago  # 15 April 2024 + 0 -

Can’t login to members area. Crap website. Crap app.
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Guest    •   11 days ago  # 15 April 2024 + 1 -
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Constantly down
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Guest    •   13 days ago  # 14 April 2024 + 0 -

The booking site won't load. Unable to making a booking.
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Sakorn    •   37 days ago  # 20 March 2024 + 0 -

Future bookings (of which I have many!) Not showing on app. Luckily, I always print the confirmation emails!
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Guest    •   55 days ago  # 3 March 2024 + 0 -

Access denied error 17?
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Guest    •   79 days ago  # + 0 -
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App/Website has no functionality, booking is not working, all is covered with error messages
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Mike    •   87 days ago  # + 1 -

No record of existing or previous bookings. Problem started 2 days ago
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Jcm    •   87 days ago  # + 1 -

App not showing my bookings
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Guest    •   87 days ago  # + 1 -
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App not showing my bookings and website crashed
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Guest    •   93 days ago  # + 0 -
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Server down or else, cannot process transaction or any booking at any hotel
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cest la vie    •   111 days ago  # + 0 -

French, Italian you name it. Shit shit shit.. ripping of Nordics. Go to hell cest la vie
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db    •   115 days ago  # + 0 -

Website does not load correctly to make a booking
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Guest    •   118 days ago  # + 0 -
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Won't let me log in...changed password multiple times as requested. Been a problem for a long time. It's horrible.
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Julie    •   134 days ago  # + 0 -
App and website not working

Not able to make booking due to failure payment. The error msg popd up saying our team is already hard at work to get everything back up and running
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Grey    •   136 days ago  # + 0 -

the above links are useless they just advertise for jobs & you cant log in with them.
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Grey    •   136 days ago  # + 0 -

Cant log in to account
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Mary    •   180 days ago  # + 5 -
Issue with booking

Receiving this error message when trying to book. This happens at the final stage when I try to pay. I have contcated my credit card provider who say the issue is with Accor.

Oops!
Sorry, we cannot answer to your request due to a technical issue.
Would you like to try a new search?
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Craig    •   194 days ago  # + 0 -

Error 15 when trying to login to my account ?
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CAROL    •   194 days ago  # + 1 -

CANNOT LOG INTO ACCOR
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Kat    •   198 days ago  # + 1 -

cannot signup for Accor Plus membership. Webpage goes blank on page which should show payment option
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Mike    •   213 days ago  # + 1 -

Login not working. Can't access account to make a booking
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Avril Taylor    •   221 days ago  # + 0 -

Send 20% off discount then cannot access website!
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Guest    •   260 days ago  # + 0 -

Cannot log in to the app and website. Will have to book with non accor
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Guest    •   260 days ago  # + 0 -
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I just want to speak to a human being. Website and auto responses useless.
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Frequent Traveler    •   279 days ago  # + 2 -

The Accor All App has been down for hours. Can‘t book a hotel for tonight and will stay with another Hotel group tonight.
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MG    •   279 days ago  # + 0 -

App is not working - shows an error
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Guest    •   285 days ago  # + 0 -

App is not working. Unable to book hotel
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Guest    •   311 days ago  # + 0 -
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Their app and website are not working
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Guest    •   311 days ago  # + 2 -
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Never seem to be able to view, review and amend bookings.
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Guest    •   316 days ago  # + 0 -
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Website is always down , for a global company. It is a disgrace
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Guest    •   353 days ago  # + 2 -

Accor still down, called today and they said will be fixed within the hour. It's been 8...
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BC    •   354 days ago  # + 4 -

cant login and reservation line won't give you the member discount because their system is broken too. What a joke!
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Luke    •   354 days ago  # + 1 -

Login not working - VIC, AU
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David    •   354 days ago  # + 0 -

Can't login. HK
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MBC    •   354 days ago  # + 1 -

App down and useless Brisbane
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Lussac    •   354 days ago  # + 3 -

Accor login not working since evening of Monday 8th May. Still not working Tuesday morning 9th May 10:45 am
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Pelth    •   354 days ago  # + 10 -

Accor.com and Accor App not working
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Al    •   354 days ago  # + 6 -

Accor still down at 11.33am May 9th.
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Guest    •   354 days ago  # + 10 -
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Unable to log in as at 11.01am. May 9, 2023. Need to book travel
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Question    •   354 days ago  # + 3 -

Has accor been hacked?
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Aamir - Milwaukee, USA    •   354 days ago  # + 2 -

App and most features on the website are dow
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Corey    •   354 days ago  # + 2 -

App not working or login on browser
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Anon    •   354 days ago  # + 2 -

Login not working. Melbourne vic
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Marcelo    •   354 days ago  # + 7 -

Not working website login neither app
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Michelle Donald    •   354 days ago  # + 6 -

Can’t get into the app book accommodation
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Guest    •   478 days ago  # + 0 -
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Unable to complete booking, no matter what browser you use, only thing that works is the app. Pretty dire
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Guest    •   485 days ago  # + -1 -
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Not ablecfor customer service imposaible to claim missing points
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John Hessey    •   509 days ago  # + 0 -
Online booking not happening Sunday 4t Dec 2022

I filled out the booking form and it still saying "Booking in Progress. You will be directed to your bank's secure site..." after twenty minutes
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Guest    •   588 days ago  # + 0 -
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it doesnt work at all. i select dates and just get an empty page
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Shuh    •   594 days ago  # + 0 -

Can't pay!!!
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Nat    •   690 days ago  # + 0 -

Can't login in or book using my suite upgrades
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Ben    •   723 days ago  # + 0 -

Trying to book but " Oops! Sorry, we cannot answer to your request due to a technical issue.
Would you like to try a new search? "
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HK    •   731 days ago  # + 0 -

Website not working. Unable to search properly or access bookings
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Jake    •   731 days ago  # + 0 -

Website not accessible
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Paulina    •   733 days ago  # + 0 -

Can't log in or connect to my account. Link defective
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Guest    •   746 days ago  # + 0 -
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Website not working without any explanation
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Guest    •   747 days ago  # + 0 -
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I have booked 2 hotels. No confirmation email for second booking and account management not working.
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David    •   762 days ago  # + 0 -

Cannot cancel reservation
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Denise    •   773 days ago  # + 0 -

Can't login, can't renew membership, can't live chat, don't receive an email response to request via (non-working) chat session
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Maria Pipino    •   842 days ago  # + 0 -

I am unable to access the Accor website today...is there aproblem???
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CL    •   922 days ago  # + 0 -

I can't make reservations neither thru the app nor the website for 2 days now
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Marepacificum    •   927 days ago  # + 0 -

Sorry, we cannot answer to your request due to a technical issue.
Would you like to try a new search?
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Superhuman    •   927 days ago  # + 0 -

Website and app down
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Guest    •   987 days ago  # + 0 -

Oops!

Sorry, we cannot answer to your request due to a technical issue.
Would you like to try a new search?
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Marin    •   987 days ago  # + 0 -

Web page for booking is out of function and the booking procedure cannot be finnished
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