Advanceamerica.net Current Status

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Website: advanceamerica.net

Advance America is here to help you with easy online cash advances, fast cash loans and more. Apply online now or visit any of our 900+ locations.

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 Advanceamerica.net status: NO ISSUES  78 comments

Advanceamerica.net problems for the last 24 hours

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Miami, Florida 2
Tuscaloosa, Alabama 1
Erwinville, Louisiana 1
Boca Raton, Florida 1
Grand Rapids, Michigan 1

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Leaving Soon      13 days ago  # 11 May 2024 + 0 -

Still unable to access account with no website. No information sent out from Company.
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Michael      28 days ago  # 26 April 2024 + 1 -
The company should officially advise customers that the website option is not available.

Unable to log onto site. It would be nice if the company made an official statement that the online option is not available. It would save time, stress and effort.
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Melanie      32 days ago  # 22 April 2024 + 2 -

All website options for advance america - login, customer service, home page, ect - lead to a 418 error page.
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Guest      37 days ago  # 17 April 2024 + 3 -

You can correct the new home page so people can log in to the site it's been over a month now and still cant log in it sends me to westeren union sight very displeased with the service i have been a loyal customer for many years so plesse get this fixed....
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Patty      42 days ago  # 13 April 2024 + 1 -

New website sucks can’t log into my account
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Mindy      45 days ago  # + 1 -
STILL NOT WORKING!!

Takes a while to log on, but then still only shoes loan and payment amount. I've been trying for 5 days or more to pay off loan as I've done every single time in the past. They better not add additional finance charges as I've attempted to pay by phone and online. Still no luck. Not happy and a repeat customer that will not repeat going through them again. I've tried to go through chat multiple times as well but no one ever responds!!! WHAT IS GOING ON????
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Patty      46 days ago  # + 1 -

April 8 2024 can’t log in to my account.
Just keeps saying something went wrong then goes to western union.
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Mindy      49 days ago  # + 0 -

Can log on but cannot pay off my loan as I've tried to do since yesterday.
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Mo      51 days ago  # + 0 -
Website issues

The site still is not working. I have tried several times logging in and just shows Western Union. I also keep getting emails that I need to pay my loan. It was already taken out of the bank. When are they going to fix it so I can get my new loan?
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Mo      52 days ago  # + 1 -

Website still not working correctly and I keep getting emails my payment is due. It is taken directly from my bank :( ughhh.
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Tom      53 days ago  # + 1 -

Website is not working new home page stinks can't log in to my account
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K      53 days ago  # + 0 -
Long-time customer (formerly happy) now considering alternatives

Still cannot log in. Maybe they gave notice to their web developers at the end of Q1, and this is their revenge? Or maybe the company doesn't care, because they'll still charge the same amount of interest plus verification fee no matter when the payday loan begins. I wonder if Senator Warren and the CFPB are aware of this practice.
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Loulou      54 days ago  # + 0 -

To: Jimmy, I've been following you for updates on this not so great situation ???? This really sucks lol. Have a good day.
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Jimmy      54 days ago  # + 0 -
Still down suppose to be back up today

I've been waiting for them to fix this problem they said the brick and mortar stores will be back up and running today we will see about that will keep everyone informed of my progress
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K      54 days ago  # + 0 -
Well, at least I'm not the only one

Looks like the web team broke the site and then took the weekend off. Can't exactly say I'm glad to find out I'm not the only one. My sympathies to everyone else affected by this.
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C      54 days ago  # + 0 -

Can't get a loan. Still saying update my income which is already correct.
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T      55 days ago  # + 0 -

Still nothing. I need money. !!!!
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Guest      55 days ago  # + 0 -

Can't log in. Tried multiple times the last two days.
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T      55 days ago  # + 2 -
WTF

If it ain't broke don't fix it. You updated your site and now nothing works except for showing Western Union. You could take my payment over the phone but I can't get a loan. Whoever did your site should be fired.
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Guest      55 days ago  # + 1 -

Problems logging in. Just keeps showing Western Union. You updated it and screwed it up..
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Guest      55 days ago  # + 0 -

Cannot log on to my account very unhappy at this time been 3 days now
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Dick Jones      55 days ago  # + 0 -

System down in store and website. What a joke, it’s always something with this company. And their customer service sucks!!!
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Loulou      55 days ago  # + 1 -
System down

Can't get online I called one store they said they weren't aware of any issues. I called another store they said yes it's down all the stores as well. How can a store not be aware of these issues? Customer service said they're working on it should be a few hours it's been since 9:00 a.m. they did take their money out though yesterday of course!
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Jimmy      55 days ago  # + 0 -
Even the brick and mortar stores down

Well I just went to the physical store location and all their systems are down and apparently won't be up till Monday ???? just great I love their new update that destroyed their system
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Jimmy      55 days ago  # + 2 -
"Change is good"

Their websites new homepage says change is good well this change has stopped hundreds of people from either paying their loans or doing a new loan change is not good bring back the old website at least it worked
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Jimmy      55 days ago  # + 1 -
Website app everything's down

Still nothing after a ticket has been created I paid off my loan through the phone and still can't access my account to do a new loan ???? and when I call they just tell me a ticket has already been made and nothing else can be done
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Mike      57 days ago  # + 2 -

Online sign on is not working. Redirected to new page and does nothing. Unable to sign onto website after multiple attempts.
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Guest      57 days ago  # + 0 -

Cannot log into website
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Jimmy      57 days ago  # + 2 -

Ever since this new homepage haven't been able to access my profile loan history or anything and I have an active loan out
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S      70 days ago  # + 0 -

Can’t log in for last 3days for a loan. Out of country…..
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Guest      73 days ago  # + 0 -

Can't login and I can't get to the store to pay and redo my loan I can't drive for 6 months had a seizure
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Monica      75 days ago  # + 0 -

Can't login to the site!!! Been trying for days and nothing. I'm traveling out of country and I can't call. What is going on??
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Alexis      84 days ago  # + 0 -

Can't update password to log in because no sms or voice is sent with code. My info is current.
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Dan      88 days ago  # + 0 -
Red Eyes wow

Wow, talk about losing customers. The complaints are real, been their, over 20 times, no help period. I will just go in to an office, brick n mortar business. I don't suggest contacting their website . May? Have a virus that could? Affect your phone. Shocked their s no updates to the customers.
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Guest      94 days ago  # + 0 -

cant log in
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Luke      98 days ago  # + 0 -

Showing wrong credit/debit card on account. Have to sign in twice. Wants me to unlock account which I never locked
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Borrower      107 days ago  # + 1 -

Unexpected Error when applying for a loan. Since evening of Tuesday 2/6/2025.
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MAD      112 days ago  # + 0 -

GARBAGE WEBSITE...it is beyond sickening the CONSTANT issues with this website! So much incompetence! FIX THIS!!!!!
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dal      113 days ago  # + 1 -

Blank dashboard screen
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Lori      123 days ago  # + 1 -
New website does not work...

Haven't been able to do anything on the website for a couple months. Shows me having a pending loan, but I never even got to apply for one. I have tried reporting it through online chat 3 times, even called their customer service the other day. Just get the runaround about them fixing it. Still waiting. Ridiculous!
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R crank      123 days ago  # + 1 -

Goes to blank chat page after logging in
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MP      128 days ago  # + 0 -

Two months in and still the website is not working!
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Helen      133 days ago  # + 0 -


does not open dashboard page. Indiana
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Heidi      135 days ago  # + 0 -
Log in problems

Cannot log in with verification code sent to my phone #. It's not registering that I put a code in. Have tried multiple times with different codes and it will not verify it. It keeps saying "didn't get a code?"even though I put the code in and hit verify.
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Latonia      142 days ago  # + 0 -

Website not working very frustrating
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KT      146 days ago  # + 0 -

Allows me to login in but when I hit make a payment it won’t allow me to select any options is just blank lines
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Mad      147 days ago  # + 2 -

Website not working for weeks now! Why isn't this being fixed? Seems very fishy to me...
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Courtney      148 days ago  # + 3 -

Can’t make payment. Keeps saying oops something went wrong
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Marcia      149 days ago  # + 1 -

Web page not coming up
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Angry      150 days ago  # + 1 -

Still not working. Shows how much they don't care about their customers, but they take out your money sure quickly!
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MP      154 days ago  # + 1 -

Hello? Advance America? Are you ever going to fix this ridiculous issue? So many people are having this problem including myself.
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JL      154 days ago  # + 1 -

been weeks it's been down, fix it!!!
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Frustrated      155 days ago  # + 2 -

Blank white screen when I login. Has been like this for two weeks now. This is ridiculous.
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Guest      155 days ago  # + 1 -

Website is never working
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Mad      156 days ago  # + 3 -

Blank white screen still after logging in. Multiple calls made to customer service and getting nowhere...
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PROV RI      161 days ago  # + 0 -
STILL NOT WORKING!!!

Website still not working! Called customer service just now and they said it was just me who reported an issue. What is happening with this company? I'm so mad ????
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B      165 days ago  # + 1 -

Website has been down since Friday 12/8 and it is still down as of Monday 12/11. Unable to make it to a location so this is a huge pain.
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Prov RI      167 days ago  # + 2 -

Still having website issues! Had to go down in person. FIX this problem already!!
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Me      168 days ago  # + 0 -

Terrible system failure message no one can help on phone third time having this outage issue for retrying to borrow
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Suzette      168 days ago  # + 0 -

When I sign in I get "SOMETHING WENT WRONG ERROR" or it takes me to a blank page for blank dashboard
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TM      168 days ago  # + 0 -

Error page can not be found..nothing is working. Was told they are working on issue but they took out my money just fine! This is bull....
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Lori      168 days ago  # + 1 -
error page cannot be found?

Get to the last page for loan and it says error...go back to dashboard says it needs more information for my loan. Click that and it says page cannot be found??
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Mer      170 days ago  # + -1 -

Redirected to login screen. End up on white screen. I've tried my phone, my computer, clearing my cache... useless.
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Dan R.      170 days ago  # + 1 -
Still having white screen.

Redirect to dashboard causes a white screen for every platform tried. Also, had another account with the same effect. I was told a ticket has been created on December 2nd. I have had no communication from anyone. It is hard for us to get to a store.
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Pissed      174 days ago  # + 3 -
White screen, and then a screen where it says you didn’t finish your loan



Works long enough to take your money… You’re repayment… But then, when you go to take another loan out, all the sudden the site doesn’t work. I think that’s awfully funny… On the verge of being kicked out, I think it’s bullshit that they can’t help you take another loan out over the phone. All they can say is we’re sorry we’re sorry.
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Dan R.      175 days ago  # + 1 -
White screen across multiple systems and browsers

Getting white screen with the following browsers - Safari, Crome, internet explorer and Edge. Clean out cache and cookies, ran Total Av browser cleaner with no luck. Called and created a service ticket. Started after they done an upgrade. They should have had beta test first, then, rollout out to one state and fix bugs.
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Sm      175 days ago  # + 3 -

What is wrong with the website. Blank page. Unable to request a re loan.
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...      181 days ago  # + 3 -

I log in and the next page is another log in page. Then it's nothing. Blank. Nada.
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Hulk hogan      191 days ago  # + 0 -

Paid loan off loan and trying to reloan but not getting past the refresh page .. what’s going on brother ?
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Guest      193 days ago  # + 0 -

There website is useless. It just keeps showing error message
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Guest      200 days ago  # + 0 -

I love the easiness of applying and getting the loan. I'm a faithful user
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John      204 days ago  # + 0 -
Loan approval error

Keeping getting error message on the last step of getting approval for installment loan application. This website is garbage who made it a kindergarten!!! Always issues it’s insane
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Pissed off      222 days ago  # + 0 -
WEBSITE NOT WORKING

I log in and that's as far as it goes it gives me a blank page. This website hadn't worked for a week. This is bull shit.

Pissed off customer
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Sam      226 days ago  # + 0 -
Advance America.net page not loading

Advance America.net page won’t go pass first step. Keeps saying internet connection but I know it’s not my issue. Called and talked to representatives with no help. Tried different devices and browsers.
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Guest      239 days ago  # + 0 -

aids as f***
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Tf      332 days ago  # + 1 -

Can’t sign in keeps saying there’s a problem.
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Sara mitchell      346 days ago  # + 2 -

Qualified for loan but system Is dwn. Is this a legit business?
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Guest      357 days ago  # + 0 -

Cant upload documents for a loan all i het is a blank page wont let me start over
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