Ae.com Current Status

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Website: ae.com

Shop American Eagle men's and women's jeans, tops, bottoms, activewear, loungewear and more. Find hoodies, t-shirts, jeans, shorts, and more in additional sizes and styles at AE.com
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Forum & Comments (69)


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 Ae.com status: NO ISSUES  69 comments

Ae.com problems for the last 24 hours


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Forum & Comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on ae.com. In this case, use the links below:

http://ae.com    https://ae.com    http://www.ae.com    https://www.ae.com


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Guest    •   26 days ago  # 31 March 2024 + 0 -
★ ☆ ☆ ☆ ☆

Painfully slow and shopping bag empty after shopping and adding multiple items
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Guest    •   57 days ago  # 29 Feb 2024 + 0 -
★ ☆ ☆ ☆ ☆

Issue with payment error . My card is paid in full. Tried 7x to pay for items online & via App. Tried to re add my card as well. Website lags terrible.
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Julia Butler    •   66 days ago  # 20 Feb 2024 + 0 -

App is down as well as website all day 2/19/2024
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Sheila    •   78 days ago  # 8 Feb 2024 + 0 -

Getting error 400 with a picture of a dog for weeks. So frustrating can’t access website.
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Melissa    •   102 days ago  # 14 Jan 2024 + 2 -

Can not place an order
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Shannon    •   104 days ago  # + 1 -

I can't "place order"
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User    •   111 days ago  # + 3 -

The app isn't working? It keeps saying to retry
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Heather    •   203 days ago  # + 0 -

Charge my PayPal five times without the order actually going through!!! Horrible app! What is going on?
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Stephanie    •   213 days ago  # + 0 -

Nothing is working on website for days! Cannot check out. Items in cart I are wrong too. Won’t allow me to delete items either
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Nicole    •   227 days ago  # + 1 -

Won’t let me choose PayPal or enter credit card info
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Guest    •   281 days ago  # + 0 -
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NOT WHAT I NEED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!i!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Jigar kumar    •   298 days ago  # + 0 -

12
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md kamim    •   299 days ago  # + 0 -

Me tera raja
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Guest    •   327 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It’s terrible not letting me purchase days purchase fails. Item is not sold out yet somehow it keeps saying purchase dialed and won’t tell me why. I tried Apple Pay with my card and 2 different cards my mom has and it hasn’t worked
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Kathryn    •   329 days ago  # + 0 -
Ms.

Last night, due to the ridiculous lagging website, I was double charged for my order. One order. 2 identical charge holds. I’m so done with them!
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Myrranda    •   353 days ago  # + 0 -

AE app when open just is a blank white screen. Nothing loads.
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Guest    •   385 days ago  # + 0 -
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App not working. For many weeks
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Guest    •   385 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

So frustrating. I go online and try to select my size and the sizes come up shaded and impossible to choose.
These are supposed to be new items.
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Bree    •   417 days ago  # + 0 -

Continuous error on their end when trying to log in
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Linda Suter    •   444 days ago  # + 0 -

Please fix the issues with American Eagle app. This seems to be an ongoing problem.
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Guest    •   444 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

App seems to be down a lot.
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K burnett    •   499 days ago  # + 0 -

Website not working Dec 12 & 13,2022
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Nella    •   516 days ago  # + 0 -

Website not working
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LinaR    •   520 days ago  # + 0 -

website and app say error put in your shipping address even though I've done it
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Mary K.    •   524 days ago  # + 0 -

Website says credit card is invalid...no, its not!
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raenah    •   528 days ago  # + 0 -

i can log into my account
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Donna    •   528 days ago  # + 0 -

Website will not let me pick any colors or sizes
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Aundrea    •   547 days ago  # + 1 -

Neither the website or the app will let me pick a size keep saying error
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Taylor    •   548 days ago  # + 0 -

Not able to login via website nor app. Keep giving me an error msg or have to verify my number. but still does not work.. very pissed
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Guest    •   550 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Too buggy. Page on the website not fully loading. Links to click on the website only work sometimes. Went to Gap instead
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Guest    •   577 days ago  # + 1 -
★ ★ ★ ☆ ☆

Won't let me log in to my account from regular website. App will let me log in but won't let me check out with 2 giftcards even though you're allowed up to 3. So basically I can't purchase anything.
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Guest    •   579 days ago  # + 1 -
★ ★ ☆ ☆ ☆

none of the images will load on the app or website, its been like this for months.
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DTM    •   583 days ago  # + 1 -

Website hasn't worked in months
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T    •   589 days ago  # + 1 -

App not loading at all
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TB    •   590 days ago  # + 1 -

App not loading
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Ale    •   594 days ago  # + 1 -

No images
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lsstwrt    •   596 days ago  # + 0 -

Images won’t load. Since last IOS update.
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ROB BEGG    •   599 days ago  # + 0 -

Wont load pictures!!! Wont open..Bad business
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Danielle    •   599 days ago  # + 0 -

Website won't load pictures up. This is the only site that won't work for me.
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Sharie    •   599 days ago  # + 0 -

App hasn’t worked for days. Won’t load any photos.
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sad    •   602 days ago  # + 0 -

pictures not loading ugh
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swhite1293    •   603 days ago  # + 0 -

Can’t log in keep saying verification code is incorrect what code. Try to tell them that’s a joke.
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Lou    •   604 days ago  # + 0 -

Images won’t load
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Guest    •   607 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website won't load
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Annie    •   608 days ago  # + 1 -

App says there is a problem with your order try again later. Cleared cache. Checked network connection. It doesn't matter what payment option I use The app says there is a problem with your order immediately after hitting check out all items are in stock as well
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Jean    •   610 days ago  # + 0 -

Not allowing me to sign into my account
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rye    •   670 days ago  # + 0 -

not loading any pictures and can't search
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anon    •   671 days ago  # + 0 -

the shopping cart isn't populating anything i'm adding to my bag
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Mae    •   684 days ago  # + 0 -

Aerie website won't load half the photos and won't let me pick a size on anything. Tried the website on all my devices. Same issues on both. Weird.
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michael hartwell    •   684 days ago  # + 0 -

AE website sucks. Guess they aren't concerned with selling product!!!!!!
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t    •   699 days ago  # + 0 -

not loading fast at all
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Britt    •   699 days ago  # + 0 -

Website not loading
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Sam    •   705 days ago  # + 0 -

Mine is down say check internet connectivity. Has all day when everything else is working just fine
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Peter    •   708 days ago  # + 0 -

It's not working for me either.
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Whitney    •   745 days ago  # + 0 -

App down. It starts flashing when I click "proceed to checkout" - 3 days now. Would like to use the AprilApp25 coupon but cant...
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Tina Morales    •   747 days ago  # + 0 -

Not working for me either ??
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Rob    •   748 days ago  # + 0 -

App is down
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Guest    •   763 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Not one thing on the website works n i want like 6 pairs cargo shorts
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Guest    •   768 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

website sucks
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Andy    •   769 days ago  # + 0 -

When on the site, i can see the first row or pictures, and then after that I cant see any pictures. Also when I am trying to select a size, the options won't open up.... very frustrating
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Lydia    •   792 days ago  # + 0 -

Haven't been able to see pictures but if you open it up you can but its very inconvenient if you're just looking at color and length
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Guest    •   808 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can’t navigate on the website to find clothes it’s awful
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Kimberly    •   875 days ago  # + 0 -

Can’t sign into the app Ongoing problem for 7days now
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Aj    •   881 days ago  # + 0 -

Have tried everything. Haven’t got onto the website for months now. So weird.
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Renee    •   891 days ago  # + 0 -

Can’t see any pictures for last month!!
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sb    •   969 days ago  # + 0 -

website and ap for an hour now
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X    •   969 days ago  # + 0 -

Website and app
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J    •   969 days ago  # + 0 -

App & website
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Pryde    •   1004 days ago  # + 0 -

App and website currently down. About an hour now.
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