Countdown.co.nz Current Status

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Website: countdown.co.nz

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Forum & Comments (54)


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Is Countdown.co.nz down today March, 2024?

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 Countdown.co.nz status: POSSIBLE OUTAGE  Why?

Countdown.co.nz problems for the last 24 hours

City Reports
Auckland 23
Lower Hutt, Wellington 2
Palmerston North, Manawatu-Wanganui 2
Wellington 1
Manila, Metro Manila 1
Tauranga, Bay of Plenty 1
Christchurch, Canterbury 1
Cambridge, Waikato 1

Popular comments about Countdown.co.nz
in the last 24 hours

Cecily      9 days ago  # + 1 -

Website isn't loading
Comes up with the green ww logo.on a white background and then seems to hang. Have had my work IT team investigate and they cannot find why it is not working. I have cleared the cache and all of that sort of stuff. Phoned their help line, after half and hour of waiting finally got to speak with a person – who after going to speak with her supervisor came back and we got disconnected.
Have had this problem now for two weeks and would like it sorted.
Cannot contact them via the website and I cannot log on.
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Hilary      9 days ago  # + 1 -

Third time in past 2 weeks am unable to load online shopping. Sometimes comes up with " something went wrong" . Sometimes just won't load. Have tried about 10 times today. Same thing a couple if days ago and about 10 days ago. Will be changing to New World if I cant get into Countdown after years of loyalty to CD
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Robin      8 days ago  # + 1 -

Last night got as far as choosing a delivery time it would not register this, then went out of the site and couldn’t get back, there is just a logo on a blank screen.
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Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on countdown.co.nz. In this case, use the links below:

http://countdown.co.nz    https://countdown.co.nz    http://www.countdown.co.nz    https://www.countdown.co.nz


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Natasha      20 hours ago  # 4 March 2024 + 0 -
No log on

Tried 3 days last week and tonight to log on for online shopping. 404 is the error coming up.
Tried countdown link and woolworths link, both won't load.
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Chris      2 days ago  # 3 March 2024 + 1 -

I can't log in :(
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Guest      2 days ago  # 3 March 2024 + 0 -

Won't let me log in. Keep getting 404 error or proxy time-out. Absolutely infuritating especially as I pay annually for delivery.
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Miranda      3 days ago  # 2 March 2024 + 1 -

400 Bad request
Your browser sent an invalid request.

The above is what I get when trying to log in.
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Beverley Steele      5 days ago  # 29 Feb 2024 + 1 -

cant log in says timed out error 400 but i feel just part of the shit show that is countdown and another rebrand wont change that
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Guest      5 days ago  # + 1 -

cant login
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Rosie      5 days ago  # + 2 -

The landing page will load no problem, however when I go to log in it says "bad request" or "error"
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Robin      8 days ago  # + 1 -
Can not logon

Last night got as far as choosing a delivery time it would not register this, then went out of the site and couldn’t get back, there is just a logo on a blank screen.
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Hilary      9 days ago  # + 2 -
No online shopping

Third time in past 2 weeks am unable to load online shopping. Sometimes comes up with " something went wrong" . Sometimes just won't load. Have tried about 10 times today. Same thing a couple if days ago and about 10 days ago. Will be changing to New World if I cant get into Countdown after years of loyalty to CD
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Cecily      9 days ago  # + 2 -
Unable to log in

Website isn't loading
Comes up with the green ww logo.on a white background and then seems to hang. Have had my work IT team investigate and they cannot find why it is not working. I have cleared the cache and all of that sort of stuff. Phoned their help line, after half and hour of waiting finally got to speak with a person – who after going to speak with her supervisor came back and we got disconnected.
Have had this problem now for two weeks and would like it sorted.
Cannot contact them via the website and I cannot log on.
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Kirsty      10 days ago  # + 0 -

Website isn't loading
Comes up with the green ww logo..on a white background
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Guest      10 days ago  # + 0 -

I can't get online it just pauses all the time. Checked my server. it is ok.
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Esme      10 days ago  # + 0 -

Thanks Warren your advice about deleting cookies worked :-)
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broken often since everyday rewards. never loads o      11 days ago  # + 0 -

400 Bad request
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WW      12 days ago  # + 2 -

login.countdown.co.nz is showing
400 Bad request
Your browser sent an invalid request.
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ruti      13 days ago  # + 0 -

cant withdraw pets
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Rachel      13 days ago  # + 4 -
Site Down .... again

I haven't been able to access the NZ Countdown size at all - just shows the emblem and nothing else happens - rubbish since everdays rewards appeared
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Guest      14 days ago  # + 2 -

Unhappy with the countdown website as it won't let me login. They should have left it alone and stop changing there name
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Kerry      14 days ago  # + 0 -

I cant login as page wont load ,, do you prefer that I shop elsewhere?
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Katie      15 days ago  # + 1 -

I just did what one person suggested and deleted the cookies and now it works.
Thanks
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Lesley      15 days ago  # + 3 -
Fix it

Website for Countdown not coming up for several days and Woolworths is definitely not user friendly. Very frustrating when you are unable to get deliveries when you have injuries and cannot drive.
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Sally      15 days ago  # + 1 -

Website not coming up - it has been days now. What is going on?
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Christina      16 days ago  # + 5 -

Countdown & Woolworths websites not working at all in any of my browsers. Please get this fixed!
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Vivienne Nukunuku      16 days ago  # + 4 -
Update required from Woolworths

The site has been down since Thursday. If you can get in it says there is a technical error please try again. It's time to give us a proper update.
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Jeremy Bray      17 days ago  # + 0 -

Almost completed my trolley but had dinner and tried to continue, all efforts failed.
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Warren      18 days ago  # + 13 -
To fix this in Google Chrome

To fix this in Google Chrome, Go to Countdown.co.nz, click the little circle next to https in the address bar, then "cookies and site data", "manage on device site data", and click the bin beside the countdown addresses to delete the countdown cookies.
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Ange      25 days ago  # + 5 -

Cannot sign in to online shopping site for Countdown/Woolworths.
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Marse      27 days ago  # + 2 -
Ridiculous

Same here, loading, loading, nothing happens, this has been going on for days now and my cupboards are empty. Guess I'll have to go to New World
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Jess      27 days ago  # + 1 -

Won't let me sign in just keeps loading
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Ricky      27 days ago  # + 1 -

Can't get in, hangs loading last few hours
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V Mayhall      27 days ago  # + 0 -

I have been trying all morning and cant get in, just shows the loading and doesnt go any further.
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D Ellison      30 days ago  # + 1 -

Sunday 4th February tried to sign in just keeps loading tried over 3 hours nothing
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Shelby      31 days ago  # + 1 -
Online app not working

Saturday 3 February. Countdown desktop app suddenly changed to Woolworths. Asking for me to either log in or create an account, link to do so doesn't work. Unable to access to do online shopping. Very inconvenient! I am disabled & unable to drive to Countdown, Pak N Save, or New World. Will have to do online shopping at New World, who are more expensive & cannot deliver until Tuesday. Good way to lose customers!
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Russell      32 days ago  # + 0 -

Can't login into online shopping page. 02/02/24. Tried numerous attempts but just keeps saying loading and nothing happens.....
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Guest      34 days ago  # + 0 -

Keeps on spinning around loading - nothing loading!
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Kirsten      35 days ago  # + 1 -

Can't login into online shopping page. 30/01/24. Tried numerous attempts but just keeps saying loading and nothing happens.....
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Ann R.      42 days ago  # + 1 -
Online Shopping Login issue solved with Customer Service help over the phone using 0800 number.

Yesterday I couldn't get Online Shopping login to operate. The centre wheel on the screen just kept churning. The Customer Service person I rang tried to help yesterday, but no luck. Tech support was messaged to contact me, but hadn't. Today I rang Customer Service again and spoke to a different person. Hooray !! I learned I needed to clear my browsing history for the last 7 days and received help to do so. I'd successfully placed an order on Jan 6th. Now my order has been placed successfully today. Big thank you Countdown Customer Service. It's a bit more difficult to solve these types of issues when your aged and not fully computer literate. Ann R.
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Ann R.      43 days ago  # + 0 -
Log In isn't operating for online shopping.!!

For the very first time I cannot login to Countdown's online shopping to day January 22nd, 2024. I've found Countdown online login has always been successful in the past but not today. I rang the 0800 number. The Lady tried to help from her end, but no success. My query was escalated to technical support but no call back as requested. Hopefully this issue can be corrected very soon. Ann R.
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Anne R      48 days ago  # + 0 -

Can't get into site to order, how long will this problem last
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Donna      50 days ago  # + 0 -

Can't access website at all just continues to load but nothing happens.
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DarkJediNZL      50 days ago  # + 1 -

Can't even access their website anymore. Every other website works but theirs. Can't search for products, nothing works
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Sandra      56 days ago  # + 1 -

Unable to log in to online shopping
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Garth Jones      56 days ago  # + 1 -
Unable to sign in to online ordering site.

Unable to sign in to Countdown online ordering site. Even the first step after "sign in" goes into endless timer. Have tried Ctrl+F5, Restart windows etc but no change
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Chris      56 days ago  # + 0 -

Cant log on - just hangs up
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Tina      67 days ago  # + 3 -
Can't sign in or remove items from cart

Wasn't able to remove things from cart due to technical difficulty, tried refreshing, signing out to resign etc. Now won't even load sign in page.
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Miriam Spragg      77 days ago  # + 0 -

Screen turns black and locks up when accessing my shopping list. This prevents me from accessing my onecard as well as my shopping list.
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Tessa      78 days ago  # + 0 -
Unable to access COundown website

Created shopping list, hit save, hit search for items and it took me to a create a list page and cleared all items. Now it won't let me access the site at all. have cleared cache etc and no luck
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Jacqui      78 days ago  # + 0 -

Unable to sign in
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Tanya      78 days ago  # + 0 -
Website issue

I had an order I was editing, but when I went to confirm it, it said I had added too many items. I tried to cancel the edit and long story short because i couldnt, I cancelled it, and started another order. When I tried to confirm items in the new order it kept referring to the previous order, which had already been cancelled. Now the website wont let me in at all. And I need my order delivered tomorrow!!!!
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Mike Leon      79 days ago  # + 0 -
Countdown login problem

This morning I attempted to add a new item to our online shopping trolley. I got a message that there is a technical problem and I should try again later, same problem as last week.
I logged out of Countdown's site, cleared my browser's cache of passwords and browsing history, closed the browser and restarted the computer. I opened www.countdown.co.nz and clicked 'Sign in'. The sign-in page displays a revolving symbol and nothing else.
The problem is not with my computer, as I can access Countdown shopping with my backup browser Vivaldi. The problem is not with our router, as my wife is able to access the Countdown site through her computer using Microsoft Edge as I usually do. The site simply doesn't like my browser. Your advice, please.
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Guest      91 days ago  # + 0 -

I ordered $264 of my favourite cider with my last online order at Countdown, and marked it as no substitutes because I'm very particular about my favourite cider. My total order came to $514.56 and the money was removed from my account immediately after submitting my order. Unfortunately zero bottles of cider were supplied with my order, and after contacting their 0800 number I find that I have to wait 7 to 10 business days for a refund, leaving me with no money to buy the same product elsewhere... and that's if I even get a refund, as there is no email to indicate that any refund process has commenced, and the invoice they sent is less than half of the total transaction... I guess retail crime works both ways
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Wendy      109 days ago  # + 0 -
Countdown App problems

Countdown app won’t load properly. Trying to do online shop - keep getting either app not loading message try again later or some error try again later ????‍♀️
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Megan      118 days ago  # + 0 -

Online payment is not working says please contact your bank have tryed on multiple cards
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Jezebelle      120 days ago  # + 1 -

Countdown app shopping list is not loading, can't add to shopping list.
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