Diy.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: diy.com

Shop for everything you need to complete your home and garden project. Order online for 1hr Click+Collect, or free home delivery on orders over £50.

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Is Diy.com down today November, 2024?

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 Diy.com status: NO ISSUES  39 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on diy.com. In this case, use the links below:

http://diy.com    https://diy.com    http://www.diy.com    https://www.diy.com


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Stubull    •   58 days ago  # 8 September 2024 + 0 -

Website won't let us order it says unable to complete your order
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Fred Arnold    •   95 days ago  # 1 August 2024 + 0 -
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Rachel    •   96 days ago  # 1 August 2024 + 0 -

Diy.com not been working for 2 days, breaks down as soon as you get to the check out.
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JPA    •   131 days ago  # 27 June 2024 + 0 -

Cannot load account or check out on website either
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Nikki    •   136 days ago  # 22 June 2024 + 0 -

Not working at check out... Just says fulfilment with a blank screen!!
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PJ    •   147 days ago  # + 0 -

Online shopping not working at checkout
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Frustrated    •   171 days ago  # + 0 -

Website not allowing checkout. Message says they have lost internet connection. Have tried many times
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H    •   177 days ago  # + 0 -

Website not allowing checkout
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Guest    •   177 days ago  # + 0 -
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Website not letting me checkout and phone number is unavailable.
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tg    •   188 days ago  # + 0 -

at check out, it says sorry we lost internet connection, so i can't finish my order
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Why is it like this?    •   208 days ago  # + 0 -

takes 3 years to load
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angry    •   208 days ago  # + 0 -

won't load items
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DJ    •   217 days ago  # + 1 -

Unable to checkout on website or app.
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Guest    •   224 days ago  # + 0 -
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App is always broken, website is useless, do b&q even have any IT support? It doesn't matter if you use a phone, tablet or a laptop, nothing works!!!
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AA    •   226 days ago  # + 0 -

"Lost Connection" when trying to pay by Visa Debit card, for last three days.
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MJ    •   235 days ago  # + 0 -
Website outage

Tried on laptop and phone, tried on my own Internet connection and also on my friends and website won't load. Says to check connection but its working fine on other websites.
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Guest    •   262 days ago  # + 0 -
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Constantly errors. Can't complete searches
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Adeline    •   289 days ago  # + 7 -
Not able to check out B&Q

Been trying for over a week to place an order both on the website and the app but when i try to check out to pay it keeps saying its lost connection .I have tried this at my daughters house Internet, my own and my sons , im not having issues paying another shops , sent customer service an email yet no response
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Guest    •   338 days ago  # + 0 -
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Been trying since last evening to place an order online and it keeps telling me they’re offline
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Guest    •   367 days ago  # + 1 -
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Cannot checkout
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Stephen M    •   388 days ago  # + 0 -
AWFUL

Terrible website, cant add items to basket that are instock, then eventually when I get to check out it telle me we are having connection issues. This is Britain's biggest DIY chain and they webstore is pathetic.
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Neo    •   424 days ago  # + 0 -

Not able to check out.
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Serena    •   442 days ago  # + 0 -

Unable to check out. Retry doesn't work.
Tried on app as well as website on Google same issue.
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Sarah Lea    •   451 days ago  # + 0 -

unable to go to checkout, says to retry, this doesn't work either.
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Chris    •   456 days ago  # + 0 -

Unable to place order online or via the mobile app, orange circle just keeps spinning?
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Chris    •   488 days ago  # + 0 -
cant checkout

cant checkout, ive cleared the cache i chrome and then tried a different card no luck, so ive tried using Opera browser and still no luck going have to go else where
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KM    •   579 days ago  # + 0 -
Site is poor, can't even log in

Can't log into account, always tells me to check my connection and then tells me I don't have an account. Try to re-register, takes me through to the verification email then goes through the whole loop again. Site is dreadful, post covid zero customer service, no-one actually cares any more. It is so frustrating. Another customer lost and expensice appliances to be sought and bought elsewhere.
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Guest    •   585 days ago  # + 0 -
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Website never works
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Glyn Durrans    •   585 days ago  # + 0 -
Absolute Rubbish website

Complete waste of time. No link works, always tells me to check my connection. Must be costing them thousands in lost sales, can't even get to customer support. Will shop elsewhere yet again.
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Guest    •   618 days ago  # + 0 -
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Constant drop outs say 'Something went wrong' don't I know it!!!!
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Guest    •   638 days ago  # + 0 -
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Wont let me go to checko
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M Clarke    •   638 days ago  # + 0 -

It wont let me buy a £2000 cooker - it wont go to checkout, keeps telling me I haven't paid but it wont let me. You are losing out
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Susan Furlong    •   639 days ago  # + 0 -

Tried several to order an item on B&Q online site,it's been down for hours and hours.
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Guest    •   660 days ago  # + 0 -
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Can't get to checkout and very slow working
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Guest    •   673 days ago  # + 0 -
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Site always down
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james    •   687 days ago  # + 0 -

diy.com says tech's are working on it been 6 weeks
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David    •   687 days ago  # + 0 -

Trying to get in from NZ and can’t get past home page. Tried Safari and Chrome from two different iPads. No good.
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Harrison    •   697 days ago  # + 0 -

I need to use this website for a school project and it will not let me onto the website
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Ian Ramsden    •   873 days ago  # + -1 -

no part of www.diy.com is working on any device since 14th June from here in Sri Lanka
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