Du.ae Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: du.ae

Welcome to du Personal – Buy du Home Internet & TV packages, du prepaid plans, du postpaid plans, 5G Internet, SmartPhones & Smart Home Devices here!

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Is Du.ae down today March, 2024?

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 Du.ae status: POSSIBLE OUTAGE  Why?

Du.ae problems for the last 24 hours

City Reports
Dubai 4
Abu Dhabi 3
Johannesburg, Gauteng 2
Manila, Metro Manila 1
Botley, England 1

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Naaz      23 days ago  # 5 March 2024 + 0 -

I can’t make or receive any calls or sms , in Dubai today on 6th march 2024
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Naaz      23 days ago  # 5 March 2024 + 0 -

I can make or revive any calls or sms
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Ash      28 days ago  # 1 March 2024 + 0 -

Incoming /outgoing gone
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Rhenz      28 days ago  # 1 March 2024 + 0 -

They cannot call my number,i didnt receive also any calls also,but if i will call to etisalat number they received my call
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Pk      28 days ago  # 1 March 2024 + 0 -

Date not working since morning... this is so frustrating
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Guest      31 days ago  # + 0 -

Data is not working even 4g and 5g sign are not showing
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Guest      41 days ago  # + 0 -

Network connection is a frequent problem
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Salah      46 days ago  # + 0 -

Is any one having issue in du home connection??
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Guest      55 days ago  # + 0 -

THE WORST CUSTOMER CARE. THE WORST UX WEBSITE. SO FRUSTRATING!
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Me      56 days ago  # + 2 -
Angry and frustrated at Du services

My Du postpaid and home internet has been done since yesterday over 10hrs! They keep saying technical issue, now my phone is working but home is not reconnected! Worst thing was get convinced at the dubai mall to “upgrade” my package and since then it’s nothing but problems - very unresponsive team when you try to contact them, they just keep giving me complaint number
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Guest      62 days ago  # + 4 -

To many outages
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Guest      64 days ago  # + -1 -

Trash internet
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Mustafa      65 days ago  # + 0 -

No service showing
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Abdullah Shaikh.      66 days ago  # + 1 -
Internet Network issue.

Du data not working from last 2 days. I tried 2 times data pack and it was not working I spend my money for nothing. I have reseted my network settings but its not network setting issue its a Du network problem. Please resolve it asap.
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Nahyan      66 days ago  # + 0 -
Du internet down in Abu Dhabi

Home wifi & internet 6 hours down in Khalidiah, Abu Dhabi.
As usual it’s not easy to get connected with customer support and there’s no update.
I guess I will ask for credit for not stable service.
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Olim      66 days ago  # + 0 -

Du app and system is not working since 2 hrs
Couldn’t make any payment as well
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Katie      66 days ago  # + 0 -
Du services down

Jusy spoke to a kiosk guy in Medina Mall. He says there is an update happening and its affecting large areas. Phone should be back up but updating data services.
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James      66 days ago  # + 1 -

Website won't open, WiFi down
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Olga      66 days ago  # + 1 -
Du doesn't work

It's been 3 hours. Nether works home internet nor mobile data. When manually choosing Net work operators in my phone available only Du 3g, Du 2g and Etisalat 3g
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Rachna      66 days ago  # + 1 -

Du is not working for over an 1 hour and it is not a stable internet.
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Nur      66 days ago  # + 1 -

Du internet went down around 7:50 PM
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Guest      66 days ago  # + 0 -

The Internet service is not working and the even for the downtime they ate charging the consumer.Du is 5 years behind technology that the other providers in gcc
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Aqeel Ahmed      66 days ago  # + 2 -

Du is down in Abu Dhabi especially home wifi :(
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Kennedy      66 days ago  # + 1 -

Same.just loaded up on 5gb credit yesterday and cant use now. Try checking *135# non responsive. Downloaded the app, same.
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Umar      66 days ago  # + 1 -

I dont get any internet. Also 4g signal.
I try to call costemer care. Then i got a message. That du have system update. It take few hours
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Nasir      66 days ago  # + 1 -

Customer care not connecting 043905555 / 155 / 800155 all service down no notice what's happened
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Anonymous      66 days ago  # + -2 -
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Michaela      66 days ago  # + 0 -

Works now, but slow. Garhoud area Dubai
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QZ      66 days ago  # + 2 -

Du is not working. Home and mobile both
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El      66 days ago  # + 0 -

Its is down since last night. Jebel ali
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Guest      66 days ago  # + -1 -

Data not working & home wifi not working.
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Rahul      66 days ago  # + 0 -

Internet for DU not working. Reporting from Dubai
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Bolla      66 days ago  # + 0 -

Mobile data n calls not working for more than 1 hour. Town Square- Dubai
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Ronah      66 days ago  # + 0 -

Why is my data not working????
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Guest      66 days ago  # + 0 -

Internet cannot be accessed
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Falak      66 days ago  # + 0 -

Any idea when this happens usually for how many hours is it like this? Ever experienced this before?
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Marc45      66 days ago  # + 0 -

My DU home wifi not working...
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Daniel      66 days ago  # + 0 -

Du home WiFi down for an hour and not able to connect to customer care
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Flk      66 days ago  # + 2 -

Not working since 2 hours
Home wifi
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Michaela      66 days ago  # + 0 -

My du home wifi is also not working. Last time it worked was at 18:24, Garhoud. Literally on my data from Virgin
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Shiekha      66 days ago  # + 3 -

My du home internet not working I called the customer service but it's busy
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Hasim      66 days ago  # + 0 -

Why the fck my mobile data not working… shit..????????‍♂️????????‍♂️
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Jmj      66 days ago  # + 0 -

Du home internet is down for last one hour customer care also not accepting any calls
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Viswa      66 days ago  # + 1 -

Mine out too
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Vishal      66 days ago  # + 1 -

No data, no call noting DU is down
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Arslan Ali      66 days ago  # + 1 -

What happened with DU??
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J      66 days ago  # + 2 -

Same here....I checked with my friend for them also it is same.
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Maryam      66 days ago  # + 0 -

Inam trying and its not cconnecting
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Dubai      66 days ago  # + 0 -

Du not working, can’t reach customer service! Any knows what’s happening
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Noor      66 days ago  # + 0 -

Data is not working call are unable to connect and home wifi ki disconnect
Help line is also error
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Ras Al Khaimah      66 days ago  # + 0 -

Same here. Says connected but it’s not working.
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Mohamed Yasin Quraishi      66 days ago  # + 0 -

Home WiFi and Du data not working in Sharjah. Down since 18.15
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Anonymous      66 days ago  # + 13 -

Du mobile data is down since 1 hour
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Junaid      66 days ago  # + 2 -

Home net not working rak
Also helpline not working
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Ghulam      66 days ago  # + 1 -

Du network down since 6pm. No line no internet
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NADEEM      66 days ago  # + 2 -

Du mobile data not working since 18.30
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Guest      66 days ago  # + -1 -

Home internet and postpaid sim network is not working since 18:30
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E      66 days ago  # + -1 -

Not working home Internet al nahda, Sharjah from 630pm
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James      66 days ago  # + 1 -

Du not working 7:08pm
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Q      66 days ago  # + 6 -

Du mobile service is down since 1830. Calls not connecting and data not working
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Salah      66 days ago  # + 1 -

Mobile Internet and home enternet not working since 45 minutes
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Vin      66 days ago  # + 19 -

Home Internet is not working. Tried to call on customer care number, but not connecting. What happened? Any updates?
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bryan      66 days ago  # + 1 -

du problem today?
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Orwa      66 days ago  # + 35 -

Du mobile data and mobile network down since 18:30
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Nikhil      78 days ago  # + 1 -

my home internet is not working for last 2 hrs - Discovery Gardens
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Ashfaq      81 days ago  # + 0 -

My Du internet is not working since 12 pm until now
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Roberta      84 days ago  # + 0 -

Du Wi-Fi not workin in JVC today.
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Chi      94 days ago  # + 0 -

Jvc internet down
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Rick costa      94 days ago  # + 1 -

My Du home internet down (26th Dec in JVC). Anyone else?
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Angelo Lazarus      98 days ago  # + 1 -

Du Wi-Fi down from 11:10 to 11:41 in DIFC area
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Achala Gunawardana      125 days ago  # + 0 -
Du App Loading Issue

Has anyone else been experiencing issues with the Du mobile app for the past week? It seems like it's not functioning properly. Is there anyone from Du looking into this matter?
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Guest      126 days ago  # + 0 -

Too many issues to point out, seems no one is ready to listen and work on improvement
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Faisal      129 days ago  # + 0 -

Du mobile app is not working since last week. Is anyone in Du even checking this?
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Blemo      219 days ago  # + 0 -

Du wireless home 5g not workin in ajman today
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Jun      227 days ago  # + 0 -

DU not working in Ajman
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Du user      231 days ago  # + 2 -

It shows No Service on my phone , despite of restarting and resetting network
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Sam      231 days ago  # + 1 -

Du network is not woring in kalba
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Muhammad Sagheer      231 days ago  # + 1 -

Du internet and mobil service not working in Dibba Fujairah
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Ah      241 days ago  # + 0 -

Du wireless 5G not working in Liwan
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Guest      243 days ago  # + 0 -

Down sports city!! Since 4 hours
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Guest      243 days ago  # + 0 -

Down in Mira
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Guest      243 days ago  # + 0 -

They disappeared!!!!!
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Jess      243 days ago  # + 0 -

They disconnected the Internet and cutoff their line 800155!! GOOD JOB
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Jessica      243 days ago  # + 0 -

Internet’s not working in JVC
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Caleb      243 days ago  # + 0 -

Same here in Dubai South area internet is low and cant call the DU hotline service
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Guest      243 days ago  # + 0 -

BADDD
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Jess      243 days ago  # + 0 -
DU ISSUE

The 800 155 is unreachable due to technical problem as per the machine records as well no Internet connection in my apartment and no one is helping!!!!!!
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Guest      269 days ago  # + 0 -

Nothing is working
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Guest      272 days ago  # + 0 -

we initially paid for 300mbps, then all of the sudden a few months later we are currently on 32.3 kbps... cant even load into a shooting range game without getting ping in the thousands, cant watch a YouTube video without having buffer on 720P and cant even listen to music without buffering. we have contacted customer support and said that they "fixed the issue" even though its still ongoing. i would rate DU a solid worse-than-iraq-internet/10
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John      276 days ago  # + 0 -

Du home internet on Yas Island is down currently …… more than 4 hours
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Ugar      292 days ago  # + 1 -

Recently facing issue with du net work , and its always says not register net work to make a call.
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kristine nerpiol      296 days ago  # + 0 -

du home wireless internet nit working most of the time
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Haytham      322 days ago  # + 0 -

Du not working since 4 hrs
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Guest      326 days ago  # + 0 -

Unstable connection, slow, regularly drops out
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Maju      373 days ago  # + 0 -

Network very slow
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Riyaz      388 days ago  # + 0 -

Y data not working pls make it ready
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Guest      410 days ago  # + 0 -

Fix your internet connections!!!
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Guest      417 days ago  # + 0 -

Continue to disconnect
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Guest      495 days ago  # + 0 -

Wifi always down !!!
Worse connection ever !
Bad bundles also !
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Suleiman      531 days ago  # + 0 -

DU wifi wireless not working properly
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Ad      558 days ago  # + 0 -

Du home internet on Yas island is down currently
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Susan House      577 days ago  # + 0 -

Have not been able to connect with internet in Dubai since Saturday 27 August it is still the same on Tuesday 30 August. What is the problem?
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Ahmad Al-Matrood      637 days ago  # + 0 -

Please try to fix the internet system for the people, this is what we called cheating
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Guest      647 days ago  # + 0 -

Very poor internet connection. Breakdown many times a week.
Now no internet again.. and that with 4 times the costs of what you'd pay in Europe for a much better service.
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