Du.ae Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: du.ae

Welcome to du Personal – Buy du Home Internet & TV packages, du prepaid plans, du postpaid plans, 5G Internet, SmartPhones & Smart Home Devices here!

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Is Du.ae down today February, 2024?

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 Du.ae status: POSSIBLE OUTAGE  Why?

Du.ae problems for the last 24 hours

City Reports
Dubai 3
Riyadh, Riyadh Region 1
Milwaukee, Wisconsin 1
Miami, Florida 1
Dhaka, Dhaka Division 1
Islamabad 1

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Guest      7 days ago  # 16 Feb 2024 + 0 -

Network connection is a frequent problem

Salah      11 days ago  # 12 Feb 2024 + 0 -
Is any one having issue in du home connection??

Guest      20 days ago  # 3 Feb 2024 + 0 -

THE WORST CUSTOMER CARE. THE WORST UX WEBSITE. SO FRUSTRATING!

Me      22 days ago  # 2 Feb 2024 + 2 -
Angry and frustrated at Du services
My Du postpaid and home internet has been done since yesterday over 10hrs! They keep saying technical issue, now my phone is working but home is not reconnected! Worst thing was get convinced at the dubai mall to “upgrade” my package and since then it’s nothing but problems - very unresponsive team when you try to contact them, they just keep giving me complaint number

Guest      28 days ago  # 26 Jan 2024 + 4 -

To many outages

Guest      30 days ago  # + -1 -

Trash internet

Mustafa      31 days ago  # + 0 -
No service showing

Abdullah Shaikh.      32 days ago  # + 1 -
Internet Network issue.
Du data not working from last 2 days. I tried 2 times data pack and it was not working I spend my money for nothing. I have reseted my network settings but its not network setting issue its a Du network problem. Please resolve it asap.

Nahyan      32 days ago  # + 0 -
Du internet down in Abu Dhabi
Home wifi & internet 6 hours down in Khalidiah, Abu Dhabi.
As usual it’s not easy to get connected with customer support and there’s no update.
I guess I will ask for credit for not stable service.

Olim      32 days ago  # + 0 -
Du app and system is not working since 2 hrs
Couldn’t make any payment as well

Katie      32 days ago  # + 0 -
Du services down
Jusy spoke to a kiosk guy in Medina Mall. He says there is an update happening and its affecting large areas. Phone should be back up but updating data services.

James      32 days ago  # + 1 -
Website won't open, WiFi down

Olga      32 days ago  # + 1 -
Du doesn't work
It's been 3 hours. Nether works home internet nor mobile data. When manually choosing Net work operators in my phone available only Du 3g, Du 2g and Etisalat 3g

Rachna      32 days ago  # + 1 -
Du is not working for over an 1 hour and it is not a stable internet.

Nur      32 days ago  # + 1 -
Du internet went down around 7:50 PM

Guest      32 days ago  # + 0 -

The Internet service is not working and the even for the downtime they ate charging the consumer.Du is 5 years behind technology that the other providers in gcc

Aqeel Ahmed      32 days ago  # + 2 -
Du is down in Abu Dhabi especially home wifi :(

Kennedy      32 days ago  # + 1 -
Same.just loaded up on 5gb credit yesterday and cant use now. Try checking *135# non responsive. Downloaded the app, same.

Umar      32 days ago  # + 1 -
I dont get any internet. Also 4g signal.
I try to call costemer care. Then i got a message. That du have system update. It take few hours

Nasir      32 days ago  # + 1 -
Customer care not connecting 043905555 / 155 / 800155 all service down no notice what's happened

Guest      32 days ago  # + -2 -
Internet is back.

Michaela      32 days ago  # + 0 -
Works now, but slow. Garhoud area Dubai

QZ      32 days ago  # + 2 -
Du is not working. Home and mobile both

El      32 days ago  # + 0 -
Its is down since last night. Jebel ali

Guest      32 days ago  # + -1 -

Data not working & home wifi not working.

Rahul      32 days ago  # + 0 -
Internet for DU not working. Reporting from Dubai

Bolla      32 days ago  # + 0 -
Mobile data n calls not working for more than 1 hour. Town Square- Dubai

Ronah      32 days ago  # + 0 -
Why is my data not working????

Guest      32 days ago  # + 0 -

Internet cannot be accessed

Falak      32 days ago  # + 0 -
Any idea when this happens usually for how many hours is it like this? Ever experienced this before?

Marc45      32 days ago  # + 0 -
My DU home wifi not working...

Daniel      32 days ago  # + 0 -
Du home WiFi down for an hour and not able to connect to customer care

Flk      32 days ago  # + 2 -
Not working since 2 hours
Home wifi

Michaela      32 days ago  # + 0 -
My du home wifi is also not working. Last time it worked was at 18:24, Garhoud. Literally on my data from Virgin

Shiekha      32 days ago  # + 3 -
My du home internet not working I called the customer service but it's busy

Hasim      32 days ago  # + 0 -
Why the fck my mobile data not working… shit..????????‍♂️????????‍♂️

Jmj      32 days ago  # + 0 -
Du home internet is down for last one hour customer care also not accepting any calls

Viswa      32 days ago  # + 1 -
Mine out too

Vishal      32 days ago  # + 1 -
No data, no call noting DU is down

Arslan Ali      32 days ago  # + 1 -
What happened with DU??

J      32 days ago  # + 2 -
Same here....I checked with my friend for them also it is same.

Maryam      32 days ago  # + 0 -
Inam trying and its not cconnecting

Dubai      32 days ago  # + 0 -
Du not working, can’t reach customer service! Any knows what’s happening

Noor      32 days ago  # + 0 -
Data is not working call are unable to connect and home wifi ki disconnect
Help line is also error

Ras Al Khaimah      32 days ago  # + 0 -
Same here. Says connected but it’s not working.

Mohamed Yasin Quraishi      32 days ago  # + 0 -
Home WiFi and Du data not working in Sharjah. Down since 18.15

Anonymous      32 days ago  # + 13 -
Du mobile data is down since 1 hour

Junaid      32 days ago  # + 2 -
Home net not working rak
Also helpline not working

Ghulam      32 days ago  # + 1 -
Du network down since 6pm. No line no internet

NADEEM      32 days ago  # + 2 -
Du mobile data not working since 18.30

Guest      32 days ago  # + -1 -

Home internet and postpaid sim network is not working since 18:30

E      32 days ago  # + -1 -
Not working home Internet al nahda, Sharjah from 630pm

James      32 days ago  # + 1 -
Du not working 7:08pm

Q      32 days ago  # + 6 -
Du mobile service is down since 1830. Calls not connecting and data not working

Salah      32 days ago  # + 1 -
Mobile Internet and home enternet not working since 45 minutes

Vin      32 days ago  # + 19 -
Home Internet is not working. Tried to call on customer care number, but not connecting. What happened? Any updates?

bryan      32 days ago  # + 1 -
du problem today?

Orwa      32 days ago  # + 35 -
Du mobile data and mobile network down since 18:30

Nikhil      43 days ago  # + 1 -
my home internet is not working for last 2 hrs - Discovery Gardens

Ashfaq      47 days ago  # + 0 -
My Du internet is not working since 12 pm until now

Roberta      50 days ago  # + 0 -
Du Wi-Fi not workin in JVC today.

Chi      60 days ago  # + 0 -
Jvc internet down

Rick costa      60 days ago  # + 1 -
My Du home internet down (26th Dec in JVC). Anyone else?

Angelo Lazarus      63 days ago  # + 1 -
Du Wi-Fi down from 11:10 to 11:41 in DIFC area

Achala Gunawardana      91 days ago  # + 0 -
Du App Loading Issue
Has anyone else been experiencing issues with the Du mobile app for the past week? It seems like it's not functioning properly. Is there anyone from Du looking into this matter?

Guest      92 days ago  # + 0 -

Too many issues to point out, seems no one is ready to listen and work on improvement

Faisal      94 days ago  # + 0 -
Du mobile app is not working since last week. Is anyone in Du even checking this?

Blemo      184 days ago  # + 0 -
Du wireless home 5g not workin in ajman today

Jun      192 days ago  # + 0 -
DU not working in Ajman

Du user      197 days ago  # + 2 -
It shows No Service on my phone , despite of restarting and resetting network

Sam      197 days ago  # + 1 -
Du network is not woring in kalba

Muhammad Sagheer      197 days ago  # + 1 -
Du internet and mobil service not working in Dibba Fujairah

Ah      207 days ago  # + 0 -
Du wireless 5G not working in Liwan

Guest      209 days ago  # + 0 -
Down sports city!! Since 4 hours

Guest      209 days ago  # + 0 -
Down in Mira

Guest      209 days ago  # + 0 -
They disappeared!!!!!

Jess      209 days ago  # + 0 -
They disconnected the Internet and cutoff their line 800155!! GOOD JOB

Jessica      209 days ago  # + 0 -
Internet’s not working in JVC

Caleb      209 days ago  # + 0 -
Same here in Dubai South area internet is low and cant call the DU hotline service

Guest      209 days ago  # + 0 -

BADDD

Jess      209 days ago  # + 0 -
DU ISSUE
The 800 155 is unreachable due to technical problem as per the machine records as well no Internet connection in my apartment and no one is helping!!!!!!

Guest      235 days ago  # + 0 -
Nothing is working

Guest      238 days ago  # + 0 -

we initially paid for 300mbps, then all of the sudden a few months later we are currently on 32.3 kbps... cant even load into a shooting range game without getting ping in the thousands, cant watch a youtube video without having buffer on 720P and cant even listen to music without buffering. we have contacted customer support and said that they "fixed the issue" even though its still ongoing. i would rate DU a solid worse-than-iraq-internet/10

John      242 days ago  # + 0 -
Du home internet on Yas Island is down currently …… more than 4 hours

Ugar      257 days ago  # + 1 -
Recently facing issue with du net work , and its always says not register net work to make a call.

kristine nerpiol      262 days ago  # + 0 -
du home wireless internet nit working most of the time

Haytham      288 days ago  # + 0 -
Du not working since 4 hrs

Guest      292 days ago  # + 0 -

Unstable connection, slow, regularly drops out

Maju      339 days ago  # + 0 -
Network very slow

Riyaz      354 days ago  # + 0 -
Y data not working pls make it ready

Guest      376 days ago  # + 0 -

Fix your internet connections!!!

Guest      383 days ago  # + 0 -

Continue to disconnect

Guest      461 days ago  # + 0 -

Wifi always down !!!
Worse connection ever !
Bad bundles also !

Suleiman      496 days ago  # + 0 -
DU wifi wireless not working properly

Ad      524 days ago  # + 0 -
Du home internet on Yas island is down currently

Susan House      542 days ago  # + 0 -
Have not been able to connect with internet in Dubai since Saturday 27 August it is still the same on Tuesday 30 August. What is the problem?

Ahmad Al-Matrood      603 days ago  # + 0 -
Please try to fix the internet system for the people, this is what we called cheating

Guest      612 days ago  # + 0 -

Very poor internet connection. Breakdown many times a week.
Now no internet again.. and that with 4 times the costs of what you'd pay in Europe for a much better service.