*Current Status is based on reports from UpdownRadar users and social media activity data
Website: eir.ieUnlimited broadband, mobile & TV deals on Ireland's Gigabit Fibre network. Great value broadband bundles from just €29.99 a month. Let's make possible!
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City | Reports |
---|---|
Dublin, Leinster | 30 |
Navan, Leinster | 4 |
Limerick, Munster | 3 |
Skerries, Leinster | 2 |
London, England | 2 |
Ballybunnion, Munster | 2 |
Nenagh, Munster | 1 |
Dungarvan, Munster | 1 |
Co Kerry, Munster | 1 |
Letterkenny, Ulster | 1 |
Website is down, not accessible or buggy?
Most reported problems
Admin
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comment pinned
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Possibly, redirect from different versions is configured incorrectly on eir.ie. In this case, use the links below:
http://eir.ie
https://eir.ie
http://www.eir.ie
https://www.eir.ie
Cathal
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4 days ago
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27 March 2023
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Anyone else's Eir Mobile data going out for minutes a time a few times throughout the day?
Gerry
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7 days ago
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24 March 2023
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Eir Email Issues
I'M glad I am not alone in experiencing the outage of eir webmail. However that is of little comfort to me in trying to access emails. It is an absolute disgrace of a service especially when you have to pay for it. Will they wave their fees, answers by post please as email not working!!
Pat
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7 days ago
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Eir webmail rubbish
23-03-2023. Eir webmail won't open for last 2 days. Just keep getting the €5.99 offer even though I'm paying €9.99. This prob has come up lots of times in the past. Rubbish service
Amelia
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8 days ago
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No emails
Can't get into the email, all I get is a page offering email for €5.99 a month when I'm already paying €9.99! and the contract is for A MONTH!
Fiona
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12 days ago
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No broadband and eir support numbers are not answering. Very disappointing
Ross
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15 days ago
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Slow mobile Internet
Mobile Internet is painfully slow for 3 days now in East clare. Internet in general has been slowing down gradually the last few years. Not good enough when I pay 60 euro a month
Guest
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26 days ago
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Mobile calls not coming through, ages to install braoadband. Very poor customer care. 2 stars is being extremely generous. For what they charge, their service is unacceptable from care to technical.
John Rock
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58 days ago
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I can get broadband on computer (mains powered) but not on laptop-something wrong with modem/wifi?
J Rock Tel 2888218 (Tuesday morning)
Margaret Cremin.
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64 days ago
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My Broadband and Home phone down since last Saturday,and ohĥ Eir technical or phone staff don't work on Sundays?...For God's Sake!
Bob
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71 days ago
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Recordings and app not working properly
Can’t watch 4hd recordings on Apple TV box and Eir TV app won’t play anything on mobile phone. Keeps saying can’t play due to location restrictions. I’m in Tallaght. Called tech support and they say they only found out about the issues today, event though the recordings play a we know about it error message since Monday.
Guest
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85 days ago
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i have had no access to my emails for 3 days now and have no indication as to when the system is back up and running. Bad communication on Eir part for not providing the service they are been paid for
Daithi in Clare
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86 days ago
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EIR Webmail still offline. Been unavailable nearly 2 days for me. No explanations showing anywhere.
Kate
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86 days ago
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Cannot access my email account since 1st of January on eir. Google can though as it shows my emails on the phone automatically.
Guest
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87 days ago
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WHAT FRESH HELL IS THIS - AND THEY HAVE THE CHEEK TO CHARGE FOR EMAIL
Caroline
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87 days ago
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Eir webmail - can’t access at all today. Not even coming up with normal login screen??
Guest
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87 days ago
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Unreliable - even though I pay the subscription there are times when I can’t access the Webmail login page as it is pushing the subscription promo at me!!!! For the past two days I have been unable to log into my account - eir.ie will not load despite me clearing my cache.
Guest
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87 days ago
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Poor service can not wait to change to new professional provider
Bovril
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87 days ago
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Cant access eir.ie for my emails since early this morn. Msge comes up " currently offline, please try later"
Guest
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87 days ago
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Totally incompetent. Not content with having lost 24 year's worth of emails their webmail is out of action again today for the past 4 hours at least.
Guest
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87 days ago
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Live in Donegal and have both house phone and broadband and mobile broadband is slow and always going out phone loss single every where would ever want be waiting on a phone call or what use internet in a emergency
Guest
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103 days ago
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There has been constant problems with our broadband for the last few months. Consistently losing Internet and WiFi. It has been down nearly all of today. Very disappointed and am probably going to change supplier.
EW
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109 days ago
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Fibre broadband non existing in Passage West today. Very poor service in general.
AD
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134 days ago
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Dublin road, Mullingar, Co Westmeath. No internet since early this morning.
Guest
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134 days ago
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I am one week with Eir. Trying to contact Eir giving my account number and last 4 digits of phone no. Nothing recognisable. Wonder whats going on.
Guest
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136 days ago
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Broadband down for the second time in past few days. Last time it was out for over 8 hours. Rubbish service.
Kossy
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139 days ago
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Ashbourne Meath , Eir broadband outage since approx 12:30pm , Friday 11th November
AlexPhoenix
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141 days ago
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Eir fibre outage in north Co Galway since this morning. What a joke! ????
AlexPhoenix
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141 days ago
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Eir fibre down all day today in north County Galway near Headford. ????
Guest
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150 days ago
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Network is forever freezing on a 3g or on a H+. I am over this network, their customer service! Avoid if you have any brains
Guest
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160 days ago
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2nd major outage at a weekend. Bet it won't be addressed till Monday
Amanda
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161 days ago
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Just bought an eir top up from the shop, and it's not working.. My phone Won't accept it!!
Paul
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162 days ago
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Same I topped up through my bank .was waiting for the Text message.now everything is just blank.no calls no texts joke
Judy
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162 days ago
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No eir internet connection since 4pm yesterday on my phone rebooted my modem and turn off my phone restarted it numerous times. Is there a problem In the glounthane co. Cork area.
Senan
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177 days ago
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Eir down since 9 dismorning I have now lost 150 euro a days wage thanks alot and times are tough as it is thanks eir
Bell
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186 days ago
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My elderly mum (Dublin north) relies on telephone landline, have phoned Eir technical fault numerous times, they say it a "major fault which might take a little while longer than usual". That was 3 weeks ago and still not fixed. Also I have lodged a complaint no one has come back to me. . Come on Eir you have to do better than this!
Guest
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194 days ago
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Network signal is terrible I have no signal at my home only the WiFi which is three, as your network is shit
Mary
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194 days ago
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No Internet connection on my phone last night and this morning, Santry, Dublin. I've rebooted the Eir modem but still not working.
Guest
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235 days ago
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We renewed our broadband with eir after a year of passable service and has been a disaster ever since. No customer service at the weekend and can't log fault on website as it doesn't work. Terrible service
Guest
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251 days ago
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I don’t have internet for 5 days. They keep telling we will fix it today, everyday the same. Horrible, unreliable service
Guest
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301 days ago
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Eir is just taking the pïss, every other week there is an issue and no compensation the don't give a damn about their customers.
Selina
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316 days ago
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Time isn't working no matter what I do in settings and apps keep knocking off since yesterday
Sinead
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316 days ago
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My eir is down for 3 days now.. don't know what to do can't call to get someone to help fix the problem because no signal and I can't get into eir as I can't take time off work. Help?!
Guest
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316 days ago
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Awful, after the entire day without internet,and today is second day without service, nobody replied or give any explanation. 0* if I could
Guest
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317 days ago
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Ridiculous service and partners also using their network cowboys un contactable this is the the 3rd time down since January. 3 days lost of work over this unacceptable
Maureen Dornan
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317 days ago
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My mobile down all day. Called eir and was told nationwide problem but worse I n some areas. Trying to fix fault but could be 24 or even 48 hours!!!
Joey
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317 days ago
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My mobile is not working at all since 1 today what is going on I had the same problem 3 years ago I left eir and I have come back to the same shit as the last time. It was down for a month and a half in my area is it going to be the same thing again
Mike
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317 days ago
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Eir down again, in this day and age it's a bloody joke! Absolute tossers
Mark C
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323 days ago
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Eir broadband down in Maynooth Co Kildare again it happened yesterday also
louoise
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379 days ago
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Mobile phone no network connection not even a network in settings why
Guest
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381 days ago
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Disgraceful service. Wifi constantly down. Paying for a service I'm not getting.
Misleading advertising of there broadband service.
ash
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391 days ago
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Yes its the same here with me leone, all credit got wiped and choice of renewing offer is invalid. Contacting a human being to help fix it is proving impossible atm.
leone
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395 days ago
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I have no internet and cant recieve or make calls anybody else the said with eir Mobile?
PFI
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397 days ago
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Eventually got through to a person in Tech Support to be told the App is down and no idea of when it will be up again, engineers are working on it.
Guest
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406 days ago
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No email for days and they don't care! Keep saying it will be fixed but not happening!
Tony meegan
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430 days ago
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This is the worst f***ing decision I've ever made , in TRYING 2 change 2 this useless company and fully regret leaving sky
Guest
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433 days ago
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Impossible to contact, it's bad when the first you see when logging into eir is how much you owe them.
Guest
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444 days ago
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Only 3G working I move from Vodafone to eir but is more shit than previous