Eir.ie Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: eir.ie

Unlimited broadband, mobile & TV deals on Ireland's Gigabit Fibre network. Great value broadband bundles from just €29.99 a month. Let's make possible!

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Alex Howe    •   109 days ago  # 9 October 2024 + 0 -

Webmail is down AGAIN!
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T. Reilly    •   183 days ago  # 27 July 2024 + 0 -

No broadband signal
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AJ    •   189 days ago  # 21 July 2024 + -1 -

Unable to gain access to my email account. Is anyone else experiencing the same issue? I County Wicklow
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US    •   209 days ago  # 1 July 2024 + 0 -

No access to internet and phone line since Thursday, June 27. Unactable when internet is required for business purpose.
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Ae    •   213 days ago  # 27 June 2024 + 0 -

Asking me to log into eir tv again - have rebooted router no joy - third time in as many weeks really sick of eur
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A    •   213 days ago  # + 0 -

Mobile has been down all morning
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B.m    •   213 days ago  # + 0 -

Down in ballivor since.7.45.am this morning landline and broadband affected
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Tfitz    •   219 days ago  # + 0 -

Cannot access eir broadband today in cork city centre has anyone else had an issue
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guest    •   220 days ago  # + 0 -

cannot access webmail today
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Guest    •   220 days ago  # + 0 -
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Webmail inaccessable since yesterday evening
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Steve O'Brien    •   269 days ago  # + 0 -

Landline outage just E of Granard, Co. Longford. Second time in a week, could be maintenance ?.
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Ken    •   280 days ago  # + 0 -

No broadband in boholla since 8 this morning, still out
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Guest    •   285 days ago  # + 0 -
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Got messages to say I missed calls and my phone didn't even ring..I'm with the eir network..terrible service..
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Offaly    •   295 days ago  # + 0 -

No eir tv
Broadband fine.. connected by cat5e cable so not a WiFi issue
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Tipperary    •   295 days ago  # + 0 -

No Eir TV in Thurles
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Angela    •   295 days ago  # + 0 -

No T.V
again this evening. Borrisoleigh Thurles . This is crazy .
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Mia    •   295 days ago  # + 0 -

Ferbane.....Broadband working but no TV today same for last thursday but came back 10pm....
What's the problem
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A niyed    •   296 days ago  # + 0 -

No eir tv here dunshaughlin.
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Frustrated customer    •   296 days ago  # + 0 -

Why have we no tv tonight either. Same yesterday. What's the problem?
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Grainne    •   297 days ago  # + 0 -

No Eir tv since 7.15pm Glasson Westmeath 4th april. Furious. Asking for log in etc?!
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Kathleen Murphy    •   297 days ago  # + 0 -

No Eir TV in Thurles
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Galway    •   297 days ago  # + 0 -

Eir TV not working. Being asked to log into Apple box
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Emer Mulvihill    •   297 days ago  # + 0 -

No Eir TV in Castlebar Co Mayo
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Angela    •   297 days ago  # + 0 -

No T..V. Borrisoleigh area Tipperary
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Brendan    •   297 days ago  # + 1 -

Tullamore: Briadband working but no TV since around 8pm.
Thurs 4 April
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R    •   297 days ago  # + 0 -

Tv down Louth
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Christine    •   297 days ago  # + 0 -

EIR TV down in Dun laoghaire since 7pm
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Rick    •   297 days ago  # + 2 -

No tv cable in Dalkey
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Jack    •   297 days ago  # + 0 -

TV down. Naas
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Lisa    •   301 days ago  # + 0 -

Webmail not working
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Pat    •   301 days ago  # + 0 -

No connection this morning.. my eir website is very slow
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Guest    •   310 days ago  # + 0 -
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down for three days still no engineer on site to fix it or a timescale
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Nataliia    •   311 days ago  # + 0 -

Mobile internet doesn't work few days!
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John    •   311 days ago  # + 0 -

no broadband but phone still works
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Ann    •   312 days ago  # + 1 -

No service, broadband or phones !!
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Kevin    •   325 days ago  # + 0 -

Eir broadband still down in Lucan. Was told it would be back by 6pm! Total joke!!
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Guest    •   325 days ago  # + -1 -
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No service no tv
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Admin    •   326 days ago  # + 0 -
10 Day Outage for Lucan Customers - Shameful. Wake up COMREG

Broadband in Lucan Down since February 26. Still Down March 6th. Shameful Eir.
Update is always the same - Service Restored 8pm. Guess what time Tech Support Close at ?
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Kaymac    •   326 days ago  # + 0 -

Broadband DSL not responding
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guest    •   327 days ago  # + 0 -

They told me last week that the expected to have the Lucan fault sorted by Wed 7th
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Guest    •   328 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Terrible customer service
Issues that last for weeks
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Eunice    •   328 days ago  # + 1 -
Outage for a week

Eir not working for a week in Lucan, Adamstown. Horrible customer service. I can’t work from home, no SLA for resolution and can’t even change providers because we are in contract
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Larry    •   328 days ago  # + 1 -

No broadband for a week third world service while paying top dollar
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Guest    •   333 days ago  # + 1 -
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It’s a terrible service, making working from home impossible
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Sean    •   333 days ago  # + 2 -

Eir broadband down on Old Bundoran Road since Monday morning , its now Wed!
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John    •   335 days ago  # + 0 -

cannot log into Eir webmail account
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Noman    •   335 days ago  # + 1 -

Cannot connect for a day. Pc, tablet i phone ,all the same.
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Julie    •   335 days ago  # + 0 -

Can’t connect to eir webmail, what’s up?
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Paul    •   335 days ago  # + 0 -

Email down in Castlerea again couldn't get mail since yesterday.
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Guest    •   335 days ago  # + 1 -
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webmail down again
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Guest    •   336 days ago  # + 0 -
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Slow connection
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Guest    •   342 days ago  # + 1 -
WiFi is Terrible

Down since 12pm last night it's nearly 9pm the next day ridiculous , rang up eir over the phone the guy was helpful but only had it fixed for about 30 minutes and then went shit again Just 2 lights flashing on the box. This is happening a lot with eir lately and is happening more with eir than any other Internet I had, not good ????
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Guest    •   343 days ago  # + 2 -
Horrific wifi

Cant play any game on playstation the wifi is that shit. Always 100% connection and still 30 ping on games today its 40% connection and i cant even play. Brutal wifi
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Guest    •   343 days ago  # + 1 -
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Unhappy as signal is too weak to watch YouTube especially in times of high usage Eircode: F92XY99 I
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Eamonn Byrne    •   343 days ago  # + 1 -

No eir tv, Carrigaline, Cork
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Cliona O'Farrelly    •   346 days ago  # + 0 -

no internet in Irishtown
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Kay    •   352 days ago  # + 0 -

1.2 Mbit/s download speed in Grangecon ! Shame on you EIR !
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Guest    •   352 days ago  # + 0 -

2nd Friday evening / weekend on the row Eir is so slow Netflix won't load..........ridiculous
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Martin    •   352 days ago  # + 0 -

Messages arent delivering
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Guest    •   353 days ago  # + 0 -
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Eir is down too often. It is extremely frustrating and not worth the money.
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Guest    •   355 days ago  # + 0 -
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Blocks legitimate sites for no reason.
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helen    •   363 days ago  # + -1 -

Thehelen Eir Whitehall exchange in Dublin has a general fault. Over 25,000 customers affected.
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Helen    •   363 days ago  # + 0 -

No landline. Told it was a general fault at whitehall exchange and will not be repaired for 24 hours at least.
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Anonymous    •   364 days ago  # + 1 -

Shambles all together
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Marie    •   364 days ago  # + 1 -

No internet or landline phone - Aughrim, Co Wicklow
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Error    •   364 days ago  # + 0 -

Email not found error preventing me from accessing my account
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KL    •   371 days ago  # + 0 -

Landline and broadband down on and off all day in Terenure
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Stephen    •   373 days ago  # + 1 -

I can't login to pay my bill because my eir is saying that my email doesn't exist... anyone else have this issue? thanks
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JK    •   380 days ago  # + 0 -
myEIr issues

Thanks for the comments, getting to the basic eir website is not an issue, getting into support or sales etc. not an issue, only the myeir section...

Always get the "This site can’t be reached" error.....
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JK    •   380 days ago  # + 0 -
myEIr issues

I have been trying to login to myeir from a-non Eir internet connection and it will not even ,load the page, same with my mobile (thats with 3). I asked someone at work beside me to try and they were the same, even from their Eir mobile (when it was connected to a non-Eir internet/wifi), however, if they turned off their wifi connection and just used their Eir mobile, magic, it worked, they could get into myeir !!!
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Abart    •   388 days ago  # + 0 -

We have no broadband in navan since 18 th December. Just fobbed off every day
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Mod    •   392 days ago  # + 1 -

Very difficult to sort this out when it's a bank holiday and no body are on the phones
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Guest    •   399 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Zero communication. Unable to contact and they do not respond to attempts to co tact them.
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Michael    •   400 days ago  # + 0 -
Eir outages

Eir internet very erratic in Ballyhaunis since Thursday evening. We cannot reach many pages, including email accounts or online banking. The connection keeps breaking down as well completely form time to time.
I phoned them yesterday and the tech guy admitted that there was a major problem. He hoped that it would be fixed by Saturday evening. I should phone in again if the problem persists.
Turning everything on and off is no help either.

I found one way to get a reasonable service: Use an "OPERA browser"- and use the VPN, like NordVPN . Suddenly everything works again.
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James    •   400 days ago  # + 0 -
Unsatisfactory

I'm in Ashbourne and have been without eir TV or Broad for nearly 2 days, and coming up to christmas. Ridiculous service. Eir needs to up their game , people are paying, not cheap I might add for this service. Seriously thinking of changing to sky TV and broadband. My friend is with them and never has issues.
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Guest    •   400 days ago  # + 0 -

Coolock Dublin down since yesterday at 5pm
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Paul O'Brien    •   400 days ago  # + 0 -

Our landline broadband is down in Westport Mayo. When will the issue be fixed? F28PY68 Thanks
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Guest    •   401 days ago  # + 0 -
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With them a week. Down for some period of practically everyday since.
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Internet Ted    •   401 days ago  # + 2 -

Issues started late last night, same today slow loading web pages and then they stop and bomb out.
any heavy traffic notgetting thru
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Izabela    •   401 days ago  # + 1 -

Hi Is there any problem with internet in Dublin? From yesterday our Internet is down!
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Guest    •   402 days ago  # + 0 -
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I simply want to know if there is an outage. Can't find any information at all. But I do know my eir broadband is down. I am writing this from my mobile phone (3 mobile network)
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Guest    •   406 days ago  # + -1 -
★ ☆ ☆ ☆ ☆

Cant log in to pay my bill. Absolute shams
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AlexPhoenix    •   416 days ago  # + 0 -

My email was down for over an hour today. Tried resetting password. No change. Helpdesk closes at 5pm. Unacceptable for a paid-for service!
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Guest    •   424 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Paying for an email service then can't log in? a regular occurrence.
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Guest    •   429 days ago  # + 0 -
★ ★ ☆ ☆ ☆

paying monthly for a service (web mail ) that is constantly down it is shameful and NO APOLOGY or offer of a refund !!
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Guest    •   433 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Not happy having to pay for a service that is abysmal most if the time
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K. Dunne    •   436 days ago  # + 0 -
Mr.

Broadband down since eir were working on outside house and damaged cable. That was Tuesday and still not working. Was told it would be fixed by today. I work from home and need Internet.
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Mhayes    •   438 days ago  # + -1 -

Eir broadband keeps crashing and rebooting every 5 minutes ... whats the problem ????
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Guest    •   438 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Terrible service, slow slow response times in fixing issues with Broadband. A technician fitted a “ faster modem”’yesterday. Didn’t know faster in Eir world mean not working at all.Wfh today and You expect me to be happy with this service?
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Guest-DublinCity    •   438 days ago  # + 0 -

Worst internet provider- Modem replaced with supposedly faster broadband. Absolute joke, won’t work and I’m wfh today. Do not go with Eir.
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Guest    •   454 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Dreadful service. Worst customer care. Constant drop in signal. Recently no wifi, Internet and cant make calls. Cant even access the page as its under maintenance.
The worst
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Guest    •   455 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Totally unhappy.
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Joe    •   460 days ago  # + 0 -

No incoming mail for seven days
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Paul    •   461 days ago  # + 0 -

Cant login to myeir.Says email not found
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Guest    •   465 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

support website down, charges no properly shown on bill. Only mentioned out of bundled. Feels like Eir over charging for crap service
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Ben    •   477 days ago  # + 2 -

No Internet since 2pm saterday
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Guest    •   523 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I have spoken to 3 different people from EIR regarding problems with my Eircom webmail account. Problem is I got a message to say that my mail quota was vey full and to delete surplus messages. That is where the problem started. I commenced deleting messages but then the webmail went dead. I got in touch with EIR and 3 different personnel helped me with changing my password each time and it worked for a while but then didn’t work after a while. Each time I was speaking to 3 different personnel but it appears that I can’t hold on to my webmail account for no length of time and I’m left with no email account as I can’t login or receive or send emails. I am very upset with EIR at the moment. Can you help please ?
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Guest    •   526 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Worst mobile operator in Ireland, 2-3 times a month isuses occur with mobile internet.
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Felim Heduvan    •   546 days ago  # + 2 -

Broadband not working,
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Gerard    •   558 days ago  # + 0 -

In a county Limerick it keeps freezing when I look at videos on YouTube.
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scott    •   566 days ago  # + 0 -

internet was 50mb now its stuck on 5 mb
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5(    •   571 days ago  # + -1 -

Down in artane since yesterday and still down this am
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Colin McLeod    •   572 days ago  # + 0 -

Fibre broadband at Brosna on the R576 has been down for me and my neighbours since before 4pm today 4th July .
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Guest    •   584 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Terrible internet, terrible reception, terrible customer service
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Bazza    •   590 days ago  # + 2 -
Lightning strike on broadband

Lightning strike caused a small explosion in my home office with smoke/electrical burning smell in the room. Landline and broadband didn’t survive. 15/6/23
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timmy burke    •   591 days ago  # + 0 -

eir are a hape o dung..down louth all day
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Guest    •   592 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Webmail offline since yesterday.
Shoddy service considering they charge €10 per month for email!
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Guest    •   593 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

poor service
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Pissedoff2    •   596 days ago  # + 0 -

This eir is down last 3 days are the ever going to fix it
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pissedoff    •   597 days ago  # + 0 -
f*** eir

no service in cork..and cant open my email using another provider as its trying to send a text to my phone...what a shit system...whats wrong with you guys..jeez
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Eamon Moriatyu    •   599 days ago  # + 1 -

Can't get authentication sms from bank. Therefore can't access my accounts. Bank says it is an issue with Eir/Gomo
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Mitch    •   625 days ago  # + 3 -

Eir seems to have gone down in seapoint, normally get 150 Mbps download but it's been stuck at 5-15 Mbps for the past week
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Cathy    •   635 days ago  # + 0 -

Is eir down in Shrule- over 20 minutes on phone trying to get through
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Slim    •   645 days ago  # + 0 -

Kilworth down most of today
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Tim the tatman    •   645 days ago  # + 4 -

Internet is down 2 hours in Mitchelstown
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Siobhan OBrien    •   649 days ago  # + 0 -

Can't receive any calls or texts but can send texts and make calls, tried everything rebooting etc
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Guest    •   649 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Flaky SMS last 24 hours, constantly flaky email service, they even lost several hours of inbound emails completely recently, and they charge us €9.99 a month for the service?
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Mary Murphy    •   650 days ago  # + 1 -

No text or email Mary Murphy
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Waterford    •   650 days ago  # + 6 -

Can't text all day, all settings OK
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Mr Hugh O'Donnell    •   650 days ago  # + 0 -

No text , unable to shop online, going since Friday
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Guest    •   652 days ago  # + 0 -
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