Eir.ie Current Status

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Website: eir.ie

Unlimited broadband, mobile & TV deals on Ireland's Gigabit Fibre network. Great value broadband bundles from just €29.99 a month. Let's make possible!

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Eir.ie problems for the last 24 hours

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Cork, Munster 1
Dublin, Leinster 1
Bray, Leinster 1
Skerries, Leinster 1
Artane, Leinster 1
Limerick, Munster 1
Buncrana, Ulster 1

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Guest      4 days ago  # 19 Feb 2024 + 0 -
WiFi is Terrible
Down since 12pm last night it's nearly 9pm the next day ridiculous , rang up eir over the phone the guy was helpful but only had it fixed for about 30 minutes and then went shit again Just 2 lights flashing on the box. This is happening a lot with eir lately and is happening more with eir than any other Internet I had, not good ????

Guest      5 days ago  # 18 Feb 2024 + 1 -
Horrific wifi
Cant play any game on playstation the wifi is that shit. Always 100% connection and still 30 ping on games today its 40% connection and i cant even play. Brutal wifi

Guest      5 days ago  # 18 Feb 2024 + 0 -

Unhappy as signal is too weak to watch youtube especially in times of high usage Eircode: F92XY99 I

Eamonn Byrne      5 days ago  # 18 Feb 2024 + 0 -
No eir tv, Carrigaline, Cork

Cliona O'Farrelly      8 days ago  # 15 Feb 2024 + 0 -
no internet in Irishtown

Kay      14 days ago  # + 0 -
1.2 Mbit/s download speed in Grangecon ! Shame on you EIR !

Guest      14 days ago  # + 0 -
2nd Friday evening / weekend on the row Eir is so slow netflix won't load..........ridiculous

Martin      14 days ago  # + 0 -
Messages arent delivering

Guest      15 days ago  # + 0 -

Eir is down too often. It is extremely frustrating and not worth the money.

Guest      17 days ago  # + 0 -

Blocks legitimate sites for no reason.

helen      25 days ago  # + -1 -
Thehelen Eir Whitehall exchange in Dublin has a general fault. Over 25,000 customers affected.

Helen      25 days ago  # + 0 -
No landline. Told it was a general fault at whitehall exchange and will not be repaired for 24 hours at least.

Anonymous      26 days ago  # + 1 -
Shambles all together

Marie      26 days ago  # + 1 -
No internet or landline phone - Aughrim, Co Wicklow

Error      26 days ago  # + 0 -
Email not found error preventing me from accessing my account

KL      32 days ago  # + 0 -
Landline and broadband down on and off all day in Terenure

Stephen      35 days ago  # + 0 -
I can't login to pay my bill because my eir is saying that my email doesn't exist... anyone else have this issue? thanks

JK      42 days ago  # + 0 -
myEIr issues
Thanks for the comments, getting to the basic eir website is not an issue, getting into support or sales etc. not an issue, only the myeir section...

Always get the "This site can’t be reached" error.....

JK      42 days ago  # + 0 -
myEIr issues
I have been trying to login to myeir from a-non Eir internet connection and it will not even ,load the page, same with my mobile (thats with 3). I asked someone at work beside me to try and they were the same, even from their Eir mobile (when it was connected to a non-Eir internet/wifi), however, if they turned off their wifi connection and just used their Eir mobile, magic, it worked, they could get into myeir !!!

Abart      50 days ago  # + 0 -
We have no broadband in navan since 18 th December. Just fobbed off every day

Mod      54 days ago  # + 1 -
Very difficult to sort this out when it's a bank holiday and no body are on the phones

Guest      61 days ago  # + 0 -

Zero communication. Unable to contact and they do not respond to attempts to co tact them.

Michael      61 days ago  # + 0 -
Eir outages
Eir internet very erratic in Ballyhaunis since Thursday evening. We cannot reach many pages, including email accounts or online banking. The connection keeps breaking down as well completely form time to time.
I phoned them yesterday and the tech guy admitted that there was a major problem. He hoped that it would be fixed by Saturday evening. I should phone in again if the problem persists.
Turning everything on and off is no help either.

I found one way to get a reasonable service: Use an "OPERA browser"- and use the VPN. Suddenly everything works again.

James      62 days ago  # + 0 -
Unsatisfactory
I'm in Ashbourne and have been without eir TV or Broad for nearly 2 days, and coming up to christmas. Ridiculous service. Eir needs to up their game , people are paying, not cheap I might add for this service. Seriously thinking of changing to sky TV and broadband. My friend is with them and never has issues.

Guest      62 days ago  # + 0 -
Coolock Dublin down since yesterday at 5pm

Paul O'Brien      62 days ago  # + 0 -
Our landline broadband is down in Westport Mayo. When will the issue be fixed? F28PY68 Thanks

Guest      63 days ago  # + 0 -

With them a week. Down for some period of practically everyday since.

Internet Ted      63 days ago  # + 1 -
Issues started late last night, same today slow loading web pages and then they stop and bomb out.
any heavy traffic notgetting thru

Izabela      63 days ago  # + 0 -
Hi Is there any problem with internet in Dublin? From yesterday our Internet is down!

Guest      63 days ago  # + 0 -

I simply want to know if there is an outage. Can't find any information at all. But I do know my eir broadband is down. I am writing this from my mobile phone (3 mobile network)

Guest      68 days ago  # + -1 -

Cant log in to pay my bill. Absolute shams

AlexPhoenix      78 days ago  # + 0 -
My email was down for over an hour today. Tried resetting password. No change. Helpdesk closes at 5pm. Unacceptable for a paid-for service!

Guest      86 days ago  # + 0 -

Paying for an email service then can't log in? a regular occurrence.

Guest      91 days ago  # + 0 -

paying monthly for a service (web mail ) that is constantly down it is shameful and NO APOLOGY or offer of a refund !!

Guest      95 days ago  # + 0 -

Not happy having to pay for a service that is abysmal most if the time

K. Dunne      98 days ago  # + 0 -
Mr.
Broadband down since eir were working on outside house and damaged cable. That was Tuesday and still not working. Was told it would be fixed by today. I work from home and need Internet.

Mhayes      100 days ago  # + 0 -
Eir broadband keeps crashing and rebooting every 5 minutes ... whats the problem ????

Guest      100 days ago  # + 0 -

Terrible service, slow slow response times in fixing issues with Broadband. A technician fitted a “ faster modem”’yesterday. Didn’t know faster in Eir world mean not working at all.Wfh today and You expect me to be happy with this service?

Guest-DublinCity      100 days ago  # + 0 -
Worst internet provider- Modem replaced with supposedly faster broadband. Absolute joke, won’t work and I’m wfh today. Do not go with Eir.

Guest      116 days ago  # + 0 -

Dreadful service. Worst customer care. Constant drop in signal. Recently no wifi, Internet and cant make calls. Cant even access the page as its under maintenance.
The worst

Guest      117 days ago  # + 0 -

Totally unhappy.

Joe      122 days ago  # + 0 -
No incoming mail for seven days

Paul      123 days ago  # + 0 -
Cant login to myeir.Says email not found

Guest      127 days ago  # + 1 -

support website down, charges no properly shown on bill. Only mentioned out of bundled. Feels like Eir over charging for crap service

Ben      139 days ago  # + 2 -
No Internet since 2pm saterday

Guest      185 days ago  # + 0 -

I have spoken to 3 different people from EIR regarding problems with my Eircom webmail account. Problem is I got a message to say that my mail quota was vey full and to delete surplus messages. That is where the problem started. I commenced deleting messages but then the webmail went dead. I got in touch with EIR and 3 different personnel helped me with changing my password each time and it worked for a while but then didn’t work after a while. Each time I was speaking to 3 different personnel but it appears that I can’t hold on to my webmail account for no length of time and I’m left with no email account as I can’t login or receive or send emails. I am very upset with EIR at the moment. Can you help please ?

Guest      188 days ago  # + 0 -

Worst mobile operator in Ireland, 2-3 times a month isuses occur with mobile internet.

Felim Heduvan      208 days ago  # + 2 -
Broadband not working,

Gerard      220 days ago  # + 0 -
In a county Limerick it keeps freezing when I look at videos on YouTube.

scott      228 days ago  # + 0 -
internet was 50mb now its stuck on 5 mb

5(      233 days ago  # + -1 -
Down in artane since yesterday and still down this am

Colin McLeod      234 days ago  # + 0 -
Fibre broadband at Brosna on the R576 has been down for me and my neighbours since before 4pm today 4th July .

Guest      245 days ago  # + 0 -

Terrible internet, terrible reception, terrible customer service

Bazza      252 days ago  # + 2 -
Lightning strike on broadband
Lightning strike caused a small explosion in my home office with smoke/electrical burning smell in the room. Landline and broadband didn’t survive. 15/6/23

timmy burke      253 days ago  # + 0 -
eir are a hape o dung..down louth all day

Guest      254 days ago  # + 0 -

Webmail offline since yesterday.
Shoddy service considering they charge €10 per month for email!

Guest      255 days ago  # + 0 -

poor service

Pissedoff2      258 days ago  # + 0 -
This eir is down last 3 days are the ever going to fix it

pissedoff      259 days ago  # + 0 -
f*** eir
no service in cork..and cant open my email using another provider as its trying to send a text to my phone...what a shit system...whats wrong with you guys..jeez

Eamon Moriatyu      261 days ago  # + 1 -
Can't get authentication sms from bank. Therefore can't access my accounts. Bank says it is an issue with Eir/Gomo

Mitch      287 days ago  # + 3 -
Eir seems to have gone down in seapoint, normally get 150 Mbps download but it's been stuck at 5-15 Mbps for the past week

Cathy      297 days ago  # + 0 -
Is eir down in Shrule- over 20 minutes on phone trying to get through

Slim      307 days ago  # + 0 -
Kilworth down most of today

Tim the tatman      307 days ago  # + 4 -
Internet is down 2 hours in Mitchelstown

Siobhan OBrien      311 days ago  # + 0 -
Can't receive any calls or texts but can send texts and make calls, tried everything rebooting etc

Guest      311 days ago  # + 0 -

Flaky SMS last 24 hours, constantly flaky email service, they even lost several hours of inbound emails completely recently, and they charge us €9.99 a month for the service?

Mary Murphy      312 days ago  # + 1 -
No text or email Mary Murphy

Waterford      312 days ago  # + 6 -
Can't text all day, all settings OK

Mr Hugh O'Donnell      312 days ago  # + 0 -
No text , unable to shop online, going since Friday

Guest      314 days ago  # + 0 -

broadband availability is unreliable

Guest      318 days ago  # + 1 -

Terrible customer service, mobile service constantly drops

Elaine      327 days ago  # + 0 -
Limerick total outage always happening. Customer service a joke

ray      330 days ago  # + 0 -
eir down drogheda, louth

Guest      330 days ago  # + 0 -
Eir Mobile data down, Tuam , Co Galway

Gibbo      330 days ago  # + 3 -
Eir down Tuam co Galway

Cathal      333 days ago  # + 0 -
Anyone else's Eir Mobile data going out for minutes a time a few times throughout the day?

Gerry      336 days ago  # + 0 -
Eir Email Issues
I'M glad I am not alone in experiencing the outage of eir webmail. However that is of little comfort to me in trying to access emails. It is an absolute disgrace of a service especially when you have to pay for it. Will they wave their fees, answers by post please as email not working!!

Pat      337 days ago  # + 0 -
Eir webmail rubbish
23-03-2023. Eir webmail won't open for last 2 days. Just keep getting the €5.99 offer even though I'm paying €9.99. This prob has come up lots of times in the past. Rubbish service

Tod      338 days ago  # + 1 -
Cannot get into email for second day. Cannot get through to support

Amelia      338 days ago  # + 0 -
No emails
Can't get into the email, all I get is a page offering email for €5.99 a month when I'm already paying €9.99! and the contract is for A MONTH!

Fiona      342 days ago  # + 1 -
No broadband and eir support numbers are not answering. Very disappointing

Ross      344 days ago  # + 2 -
Slow mobile Internet
Mobile Internet is painfully slow for 3 days now in East clare. Internet in general has been slowing down gradually the last few years. Not good enough when I pay 60 euro a month

Guest      356 days ago  # + 0 -

Mobile calls not coming through, ages to install braoadband. Very poor customer care. 2 stars is being extremely generous. For what they charge, their service is unacceptable from care to technical.

Guest      361 days ago  # + 0 -

Website is very glitchy an I cannot get into it at all today

John Rock      388 days ago  # + 0 -
I can get broadband on computer (mains powered) but not on laptop-something wrong with modem/wifi?
J Rock Tel 2888218 (Tuesday morning)

Guest      392 days ago  # + 0 -

No broadband for nearly 1 Week Disgraceful.

Margaret Cremin.      394 days ago  # + 0 -
My Broadband and Home phone down since last Saturday,and ohĥ Eir technical or phone staff don't work on Sundays?...For God's Sake!

Guest      394 days ago  # + -1 -

No broadband or home phone fir 5 days.

Guest      397 days ago  # + 2 -

Cannot get them on the phone.
Total rubbish service

Guest      397 days ago  # + 0 -

Cannot get through on phone to report broadband not working

Bob      401 days ago  # + 0 -
Recordings and app not working properly
Can’t watch 4hd recordings on Apple TV box and Eir TV app won’t play anything on mobile phone. Keeps saying can’t play due to location restrictions. I’m in Tallaght. Called tech support and they say they only found out about the issues today, event though the recordings play a we know about it error message since Monday.

Guest      406 days ago  # + 0 -

Have on going problem logging in to Myeir app.

Guest      415 days ago  # + 0 -

i have had no access to my emails for 3 days now and have no indication as to when the system is back up and running. Bad communication on Eir part for not providing the service they are been paid for

linda      415 days ago  # + 0 -
can't access webmail - no explanation anywhere

Daithi in Clare      415 days ago  # + 0 -
EIR Webmail still offline. Been unavailable nearly 2 days for me. No explanations showing anywhere.

Guest      416 days ago  # + 0 -

Customer service is dire!!!!

Kate      416 days ago  # + 0 -
Cannot access my email account since 1st of January on eir. Google can though as it shows my emails on the phone automatically.

Guest      417 days ago  # + 0 -

WHAT FRESH HELL IS THIS - AND THEY HAVE THE CHEEK TO CHARGE FOR EMAIL

Scotty      417 days ago  # + 0 -
Eir webmail still saying 'try later'

john crowley      417 days ago  # + 0 -
cant access webmail all day

Caroline      417 days ago  # + 1 -
Eir webmail - can’t access at all today. Not even coming up with normal login screen??

Guest      417 days ago  # + 0 -

Unreliable - even though I pay the subscription there are times when I can’t access the Webmail login page as it is pushing the subscription promo at me!!!! For the past two days I have been unable to log into my account - eir.ie will not load despite me clearing my cache.

Guest      417 days ago  # + 0 -

Poor service can not wait to change to new professional provider

Mary P      417 days ago  # + 15 -
Eir webmail offline for last couple of hours

Bovril      417 days ago  # + 4 -
Cant access eir.ie for my emails since early this morn. Msge comes up " currently offline, please try later"

Guest      417 days ago  # + 0 -

Totally incompetent. Not content with having lost 24 year's worth of emails their webmail is out of action again today for the past 4 hours at least.

Guest      417 days ago  # + 0 -

Live in Donegal and have both house phone and broadband and mobile broadband is slow and always going out phone loss single every where would ever want be waiting on a phone call or what use internet in a emergency

John      417 days ago  # + 0 -
broadband has not been working for 3 days Donegal Greencastle

Gemma Murphy      424 days ago  # + 0 -
LOS light is red in Mullinahone Tipperary

MG.      427 days ago  # + 0 -
Eir wifi down all evening. North Dublin

Guest      433 days ago  # + 0 -

There has been constant problems with our broadband for the last few months. Consistently losing Internet and WiFi. It has been down nearly all of today. Very disappointed and am probably going to change supplier.

paddy smith      438 days ago  # + 0 -
down louth

M      439 days ago  # + 0 -
Finnabanes, Donegal down since Friday morning 09 December

EW      439 days ago  # + 0 -
Fibre broadband non existing in Passage West today. Very poor service in general.

J      460 days ago  # + 2 -
Eir down limerick

AD      464 days ago  # + 0 -
Dublin road, Mullingar, Co Westmeath. No internet since early this morning.

Guest      464 days ago  # + 0 -

I am one week with Eir. Trying to contact Eir giving my account number and last 4 digits of phone no. Nothing recognisable. Wonder whats going on.

Guest      466 days ago  # + 0 -

Broadband down for the second time in past few days. Last time it was out for over 8 hours. Rubbish service.

Kossy      468 days ago  # + 0 -
Ashbourne Meath , Eir broadband outage since approx 12:30pm , Friday 11th November

AlexPhoenix      471 days ago  # + 0 -
Eir fibre outage in north Co Galway since this morning. What a joke! ????

AlexPhoenix      471 days ago  # + 4 -
Eir fibre down all day today in north County Galway near Headford. ????

Guest      473 days ago  # + 0 -

Calls always stop midway

Ella Carew      474 days ago  # + 0 -
No internet at New Quay last night and today.

Nelly      479 days ago  # + 1 -
Eir down since yesterday evening 31st october

Guest      480 days ago  # + 0 -

Network is forever freezing on a 3g or on a H+. I am over this network, their customer service! Avoid if you have any brains

Guest      490 days ago  # + 0 -

2nd major outage at a weekend. Bet it won't be addressed till Monday

Guest      490 days ago  # + 0 -

Internet down

Amanda      490 days ago  # + 0 -
Just bought an eir top up from the shop, and it's not working.. My phone Won't accept it!!

Aoife      491 days ago  # + 0 -
Eir wifi down since 7pm yesterday in south co Dublin

Amy      491 days ago  # + 0 -
Eir down dublin,went last night with the storm,still nothing sorted

Val      492 days ago  # + 0 -
Eir down all day galway

Paul      492 days ago  # + 0 -
Same I topped up through my bank .was waiting for the Text message.now everything is just blank.no calls no texts joke

Judy      492 days ago  # + 0 -
No eir internet connection since 4pm yesterday on my phone rebooted my modem and turn off my phone restarted it numerous times. Is there a problem In the glounthane co. Cork area.

Guest      495 days ago  # + 0 -

F1000 modem constantly not accessing internet

Guest      499 days ago  # + 0 -

No eifi

Guest      502 days ago  # + 0 -

Constantly poor connection

Senan      507 days ago  # + 0 -
Eir down since 9 dismorning I have now lost 150 euro a days wage thanks alot and times are tough as it is thanks eir

Yvonne      507 days ago  # + 0 -
Is Eir down?
I am in Clare and have no service.

Bell      516 days ago  # + 0 -
My elderly mum (Dublin north) relies on telephone landline, have phoned Eir technical fault numerous times, they say it a "major fault which might take a little while longer than usual". That was 3 weeks ago and still not fixed. Also I have lodged a complaint no one has come back to me. . Come on Eir you have to do better than this!

Guest      516 days ago  # + 0 -

Outage since Thursday and very little help

Tina      517 days ago  # + 0 -
Internet keeps dropping in Wexford

Ann      517 days ago  # + 0 -
No eir South louth again today

Guest      524 days ago  # + 0 -

Network signal is terrible I have no signal at my home only the WiFi which is three, as your network is shit

Mary      524 days ago  # + 0 -
No Internet connection on my phone last night and this morning, Santry, Dublin. I've rebooted the Eir modem but still not working.

Alex      526 days ago  # + 0 -
No Internet connection on my phone since yesterday night. Malahide.

Ang      527 days ago  # + 1 -
Very bad signal on my phone for 2 days, anyone else with same problem

Guest      565 days ago  # + 0 -

We renewed our broadband with eir after a year of passable service and has been a disaster ever since. No customer service at the weekend and can't log fault on website as it doesn't work. Terrible service

Guest      581 days ago  # + 0 -

I don’t have internet for 5 days. They keep telling we will fix it today, everyday the same. Horrible, unreliable service

Guest      630 days ago  # + 0 -

Eir is just taking the pïss, every other week there is an issue and no compensation the don't give a damn about their customers.

Selina      646 days ago  # + 0 -
Time isn't working no matter what I do in settings and apps keep knocking off since yesterday

Sinead      646 days ago  # + 0 -
My eir is down for 3 days now.. don't know what to do can't call to get someone to help fix the problem because no signal and I can't get into eir as I can't take time off work. Help?!

Guest      646 days ago  # + 0 -

Awful, after the entire day without internet,and today is second day without service, nobody replied or give any explanation. 0* if I could

Guest      646 days ago  # + 0 -

Ridiculous service and partners also using their network cowboys un contactable this is the the 3rd time down since January. 3 days lost of work over this unacceptable

SC      647 days ago  # + 0 -
No incoming SMS or calls since 11.00! In Cork

Maureen Dornan      647 days ago  # + 0 -
My mobile down all day. Called eir and was told nationwide problem but worse I n some areas. Trying to fix fault but could be 24 or even 48 hours!!!

Joey      647 days ago  # + 0 -
My mobile is not working at all since 1 today what is going on I had the same problem 3 years ago I left eir and I have come back to the same shit as the last time. It was down for a month and a half in my area is it going to be the same thing again

Guest      647 days ago  # + 0 -

They are diabolical

Mike      647 days ago  # + 0 -
Eir down again, in this day and age it's a bloody joke! Absolute tossers

Roy      647 days ago  # + 0 -
Why is eir mobile down?

Mark C      652 days ago  # + 0 -
Eir broadband down in Maynooth Co Kildare again it happened yesterday also

Guest      656 days ago  # + 0 -

Unhappy wifi the wifi crashing

louoise      709 days ago  # + 0 -
says not sim card but have one in any ideas welcome

louoise      709 days ago  # + 0 -
Mobile phone no network connection not even a network in settings why

Guest      710 days ago  # + 0 -

Disgraceful service. Wifi constantly down. Paying for a service I'm not getting.
Misleading advertising of there broadband service.

Guest      711 days ago  # + 0 -

I doesn't work

Iannetta      714 days ago  # + 0 -
Mobile phone down in newross can't make or receive calls all day

ash      721 days ago  # + 0 -
Yes its the same here with me leone, all credit got wiped and choice of renewing offer is invalid. Contacting a human being to help fix it is proving impossible atm.

leone      725 days ago  # + 0 -
I have no internet and cant recieve or make calls anybody else the said with eir Mobile?

PFI      727 days ago  # + 0 -
Eventually got through to a person in Tech Support to be told the App is down and no idea of when it will be up again, engineers are working on it.

Guest      736 days ago  # + 0 -

No email for days and they don't care! Keep saying it will be fixed but not happening!

Rakesh      755 days ago  # + 0 -
Is eir mobile down

Tony meegan      760 days ago  # + -1 -
This is the worst f***ing decision I've ever made , in TRYING 2 change 2 this useless company and fully regret leaving sky

Guest      762 days ago  # + 0 -

Impossible to contact, it's bad when the first you see when logging into eir is how much you owe them.

Guest      773 days ago  # + 0 -

Only 3G working I move from Vodafone to eir but is more shit than previous

Guest      788 days ago  # + 0 -

It’s always giving trouble

Mihai      872 days ago  # + 0 -
Broadband down in Dublin for the last hour

Aleks      873 days ago  # + 0 -
No internet connection from last night ????. Internet light is off, I have tried troubleshooting, but still down!

Guest      873 days ago  # + 0 -
Eir Broadband down since yesterday
Waterford

Guest      911 days ago  # + 0 -
Eir broadband down Drogheda

John doddy      918 days ago  # + 0 -
No mobile signal what so ever for the last few hours in gurteen County Sligo