Evri.com Current Status

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Website: evri.com

We’re one of the UK's largest parcel delivery companies. Book couriers online to send, track and return your Evri parcels with complete ease.

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 Evri.com status: NO ISSUES  200 comments

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http://evri.com    https://evri.com    http://www.evri.com    https://www.evri.com


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Trevor    •   5 days ago  # 11 November 2024 + 0 -

Today 11th Nov, Unable to leave feedback for delivery driver, buffering when trying to enter feedback after pressing stars.
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Elmo    •   30 days ago  # 18 October 2024 + 0 -
Returns not working...why???

Today Oct 18th. Attempted several times to process a return on laptop, fill in company name, order number and my email then NOTHING, screen goes blank.. Tried on app on phone and same thing but said 'an error occurred' please try later - but doesn't specify what error - How IS THAT helpful!
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Guest    •   30 days ago  # 18 October 2024 + 0 -
★ ☆ ☆ ☆ ☆

Cannot make a return - says 'an error' occurred please try later - how is that helpful???????
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Neil Prebble    •   30 days ago  # 17 October 2024 + 0 -
All shop printer not working

Beezaboy25@gmail.com......none of the printing machines in the shops are working in the whole of the Hastings area....tried 5 different places and told they have been out for weeks.....when can I send off important parcels
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Guest    •   32 days ago  # 15 October 2024 + 0 -
★ ★ ★ ★ ★

Good prices and service
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Kyle    •   33 days ago  # + 0 -
Can't select weight on homepage or sign in to account.

Can't select weight on homepage or sign in to account.

Was having issues a couple days ago where it would take me to PayPal, but not give me the label after and take me back to the cart. Getting pretty unreliable at the moment.
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Barham    •   41 days ago  # + 0 -
Need to change delivery

I am trying to change my delivery to a parcel shop, its asking for the postcode for where its being delivered and then just spinning and not going any further, I've called the customer service line and you cannot speak to anyone just refers you back to the website to change delivery. I need to change my delivery as its out for today!!!
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Guest    •   56 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

WONT LET ME ORDER OR SIGN IN
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Sue Barrett    •   67 days ago  # + 0 -

S.barrett20@yahoo.com the evri machine in coop Somerton Somerset is not working when with it be up and running please
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Dennise Kiffmeyer    •   84 days ago  # + 1 -
MY INVESTMENT FUNDS WAS RECOVERED BY FORENSICHACKERSTECH RECOVERY TEAM

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Sue    •   84 days ago  # + 0 -

Cant track an order as evri wont allow me to and apparantly an orders been delivered and it's not here
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Guest    •   89 days ago  # + 0 -

Are Evri going to fix their website or should I just tell my customers they won’t be getting their orders because I can’t log in
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Guest    •   89 days ago  # + 0 -

Does not allow me to log in to website. Constantly asking me to log in and refreshing. Cannot place order not print labels. Useless!
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Guest    •   89 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Not working properly today
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Cupcake    •   89 days ago  # + 0 -

Cannot insert bank details in the drop down menu to return a parcel?
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Guest    •   90 days ago  # + 0 -
★ ★ ★ ★ ☆

Website won't allow me to insert bank details in drop down boxes. In order to return items..kept trying for 2 days therefore can't pay for return
You are losing money evri as I am going to royal mail to return parcel
Have reported this to evri to no avail
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Arnsby    •   94 days ago  # + 0 -

The payment page won't let me add my debit card expiry month and year so I cannot complete the return payment
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Billy    •   106 days ago  # + 0 -

Won't accept payment details to post a parcel just reports card error FRUSTRATING !!
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Lorraine    •   128 days ago  # + 0 -

12/7: Unable to make a card payment on app or website. Checked with my bank and problem is on Evri's side. Very frustrating!
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Georgie    •   157 days ago  # + 0 -

Can't pay for parcel apart from PayPal and then no label
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Carly    •   164 days ago  # + 0 -

Website not functioning - can't add parcels to basket and pay.
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Deb    •   164 days ago  # + 1 -

Website not working properly to send and pay for parcels
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Paul Arthur Snowling    •   165 days ago  # + 1 -

site keeps looping cant get to paying for parcel
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Andres    •   173 days ago  # + 0 -

Machine card readers not working in parcel shops... Been 2 days
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J crowther    •   205 days ago  # + 0 -

Website drop down address finder not working has been out of action since 25/4/24 still not working
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Shirley Williams    •   213 days ago  # + 0 -
QUICK CREDIT CLEANUP

A very big thanks to H A C K M A V E N S C R E D I T S P E C I A L I S T for the great job they are doing. I am still surprised how they were able to erase all the negative items on my credit and raise my score to 780 plus across all 3 credit bureaus in less than 8 days. You can reach out to them on EMAIL: H A C K M A V E N S 5 @ G M A I L. C O M or Call/Text/Whats-App: [+ 1 (2 0 9) 4 1 7 – 1 9 5 7] for any kind of credit fix.
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Rawson    •   215 days ago  # + 0 -

What is error 100 when trying to print label at the shop on vinted
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Sld    •   217 days ago  # + 0 -
Looping and not working

The login and parcel form looping has been going on for around 6 weeks. I co texted Evri and got an email saying to clear history etc which they’ve now put on their website but it does not work. Using the app is frustrating because it is more timely and you have to pay after each single parcel. Website says no issues with their service but as a business I have t been able to use them since beginning of feb
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Guest    •   223 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Tracking NOT working.... Again!
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Eve    •   235 days ago  # + 1 -

Can't get to payment screen. Tried on multiple devices and will not add to cart
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Ann Musson    •   235 days ago  # + 0 -

Won't take card payments from Evri app
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DGC    •   242 days ago  # + 0 -
Evri login looping

Login looping when tryng to access acount details / order history. Once looping unable to login in at all unless close site then enter again. Problem persisting.
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Teresa    •   266 days ago  # + 0 -

Cannot print label Co op Long Stratton NR15 says after scanning QR code
Cannot print label can’t connect to server
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Claire holbrook    •   268 days ago  # + 0 -
Log in failure

Yate Bristol bS37 7aq
Won’t let me log in to send parcels - even when logged in says I need to log in have not been able to send important parcels and had to go through a different provider
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Art    •   279 days ago  # + 2 -

Can't checkout goes basket to basket?
Tried 15 times won't work
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Guest    •   298 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

telling lies saying they attempted delivery when i was home!!! geez do these drivers not realise the Ring doorbells and surveillance cameras can see they never attempted the darn delivery
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Marilena    •   303 days ago  # + 0 -

I can't pay to have the label for sending my parcel. I have this problem since yesterday.
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Katie    •   308 days ago  # + 2 -
Useless

Wont take payment to complete checkout, items still in my basket. No way to contact them. Have submitted 2 emails and tried calling and no response.
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Cindy Ames    •   330 days ago  # + 0 -
Evri tracking with the wrong barcode!!

Sent parcel to customer 8/12. He's still not got it. TRIED to get hold of Evri to tell them. No luck. Tried to track it, but the wrong barcode keeps coming up. I have now had to refund my customer with my parcel somewhere in the abyss. Not happy with this at all.
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louise    •   334 days ago  # + 0 -

will not allow me to check out - so annoying
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Faye    •   334 days ago  # + 0 -

Unable to batch upload from Etsy, Logs you out. Once logged you cant select drop down box for parcel size so cannot proceed with purchase
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Lola    •   334 days ago  # + 1 -
Evri unable to accept new parcels

You can login but it won't let you use the drop down box to select your parcel size and it doesn't show you as logged in at the top. Tried several devices.
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Dave    •   334 days ago  # + 4 -

Log in not working and unable to process parcels
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Rich R    •   334 days ago  # + 1 -

Still not allowing check out when logged in.
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Fiona Day    •   335 days ago  # + 0 -

evri won't let me check out without logging in and I am logged in
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Tils    •   337 days ago  # + 0 -

Evri won't let me check out. I've tried two cards, contacted bank and all OK that end. Evri website declining payments
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Jo    •   338 days ago  # + 3 -

Evri not letting me checkout after just inputting 40 addresses
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Mm    •   338 days ago  # + 0 -

Evri not letting me checkout again!
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Shannon    •   339 days ago  # + 4 -

Evri won’t let me check out
Takes payment but then takes me back to the basket
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Jenny    •   339 days ago  # + 0 -

At checkout, constantly says 'please wait'.
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Lynsey    •   340 days ago  # + -1 -

Website won't let me checkout!!
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Adrian    •   341 days ago  # + -1 -
web site not working again

Jakub Sala
43 Marlborough Rd.
Rugby
CV22 6DD
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David    •   341 days ago  # + 0 -

we are back and basket survived !
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Martin    •   341 days ago  # + 0 -

Seems to be back up and working for now. Quickly getting parcels done before it craps out again.
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Rosemary    •   341 days ago  # + 0 -

So frustrating. Just keeps looping back and sayint I need to log in.
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David    •   341 days ago  # + 0 -
Going through log i loops and empty my basket !

It just emptied my basket and now wont let me log on again , going in loops through log in procedure. How many pictures of buses do I need to check !!
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Martin    •   341 days ago  # + 0 -
Login problems AGAIN!

Issue is a general Login problem as opposed to just adding to basket. Same push to login screen when I request order history etc. Always happens on busy Mondays. Thanks Evri!
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Martin    •   341 days ago  # + 6 -

Not this again! Continually requests login details despite being logged it at ad to basket stage. Same problem last month.
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Evri user    •   341 days ago  # + 7 -

Will not let me add to basket even though logged it. Keeps booting me back to the log in page
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Julie    •   342 days ago  # + 7 -

Won't let me checkout
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Jo    •   345 days ago  # + 0 -

Cannot add parcel to basket just stays on same page
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Guest    •   346 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Will not let me add to basket even though logged it. Keeps booting me back to the log in page - which then dies on me
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Jac    •   347 days ago  # + 0 -

Can’t log on ????
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Maria    •   348 days ago  # + 5 -
Won’t take payment

Put payment details in and it won’t register - used PayPal …it registered but no label etc ????very frustrating and waste of time. Not sure how to get my PayPal refunded either
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Fiona Watson    •   349 days ago  # + 0 -

Refusing card payment
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Janice Grant    •   350 days ago  # + 0 -
Cant log in

been trying to log in for 2 days now website just keeps going back to the home screen cant get in at all. going to use royal mail this is ridiculous
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CeeCee    •   351 days ago  # + 1 -
Is the website down

Payment taken 3 times, transaction did not appear to have completed but I've had 3 emails from PayPal telling me it has, no label sent to me, can't use the Evri bot as I have no barcode for the parcel, can't even cancel it through PayPal for some reason! The item is still in the basket on the website & no record of the order on either website!
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Mr Green    •   352 days ago  # + 0 -
USELESS HOPELESS COMPANY. NO SUPPORT AT ALL Again today unable to process payment. Happening regular

USELESS HOPELESS COMPANY. NO SUPPORT AT ALL
Again today unable to process payment. Happening regularly.Cannot resolve with anyone as usual.The last straw after countless delivery problems. I will see what ombudsman says. Probably nothing because they are pretty ineffective too. Goodbye Evri -
the worst run company in the UK.
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Guest    •   352 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I have sent hundreds of parcels in last year. A large number did not arrive and I had to refund my customers because your after sales service is non existent. Now your payment gateway is failing intermittently. One parcel goes through and the next one doesn't. I am fed up and cannot contact anyone as usual . My details are John Green of James Pond Ltd Tel 07359 062762. Most parcels are collected from Spar in Dersingsam Norfolk I am their biggest EVRI customer they won't be happy either
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Ali    •   353 days ago  # + 1 -

unable to process payment
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Maria    •   353 days ago  # + 0 -

Screen froze after putting payment details in, and cannot get out of the screen with my details on !!
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Symfinney    •   354 days ago  # + 0 -
Refusing payment

Just tried to send a parcel on the App and on line, won't take payment. Tried PayPal option, went thru the process but ended up back on the payment page?!
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Guest    •   355 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

System is useless. Takes payment but no labels issued. Need to do much better!! Don’t waste your time - use another service.
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Disgruntled Doug    •   355 days ago  # + 0 -
App and web service seems to be having issues

Unable to send a parcel using the app as it won't accept payment, website also appears to be down as not creating delivery labels. Help Chat bot is useless as there is no option to speak to a real person who may understand the issue and escalate.
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Disgruntled Doug    •   355 days ago  # + 0 -

Trying to send a parcel, website allows payment via PayPal although does not create a delivery lable
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Karen    •   358 days ago  # + 0 -
Not working

Every time I try to login it keeps saying wrong info have reset password 3 times but even then it won't login . If I go through email about tracking a parcel the app just won't open for more than one second and it just keeps coming up with Evri keeps closing . This is so frustrating and it all started with the update to the app .
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Nick Case    •   358 days ago  # + 0 -
Web Site Form Problems

Website won't let me go beyond the page that details my return address. Problem has persisted for the last 2 days. I have tried to call and use their chat-bot but both insist on a tracking number and as I haven't been able to get one, the system refuses to deal with me. It is impossible to get to a human any more.

So I have just been to the post office.
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Chris    •   359 days ago  # + 0 -

I can't make a payment to print a label.
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amna    •   359 days ago  # + 0 -

payments are being blocked!
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Fred    •   359 days ago  # + 0 -

Cannot log in either before entering the details for the parcel I want to send, or when prompted having put in my parcel details.
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Plaxy    •   359 days ago  # + 1 -

Again no payments being allowed, this isn’t the first time either. Such a terrible service.
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Guest    •   360 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

website not allowing payment.
message: Error - please complete the required fields below and try again.
All fields were correctly completed. Why is it not working???
David Court Hermes/Evri customer for 5 years
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Esmerelda    •   360 days ago  # + 0 -

Tried to pay with 2 separate cards on app. Declined payments multiple times. No problem with cards themselves or balance.
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Guest    •   361 days ago  # + 2 -
★ ★ ☆ ☆ ☆

Unable to send a parcel websitenot working, 2 weeks now
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Guest    •   364 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

No info on when the problem will be fixed
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Paul Winchester    •   366 days ago  # + -1 -
Highly Recommended

When I and my wife started the process of purchasing our new home for us and our kids, we never expected to run into any problems with our credit report. We felt we were diligent in keeping up with our scores and what was reported without noticing any errors. We got faced with a significant credit reporting error that was going to make buying our home impossible. We were completely discouraged, and we felt helpless. From the moment we contacted 760Plus Credit Score, they were responsive, knowledgeable, and helped to set aside our fears. It was done in a way that also gave us realistic expectations, which we needed. We thank you immensely for helping us realize our long-term dream of becoming home owners. I’m recommending your services, as promised. Reach out to them via email: 760PLUSCREDITSCORE@GMAIL .COM or text 815 524 8116. Thank me later.
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dean smith    •   367 days ago  # + 1 -

Evri you need to sort out your app cannot pay for my labels....Of to the post office someone needs sacking...
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Guest    •   367 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

CANNOT GET TO PAY FOR MY LABEL -KEEPS BOUNCING ME BACK TO PAYMENT-AMAUTERS
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omair and huzaifa brothers    •   367 days ago  # + -1 -
im muslim please subscribe and watch my video

please can anyone sub to my channel my channel name is omair and huzaifa brothers i only have 7 subscribe please be nice im muslim watch my videos i only have 3 videos
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Lee    •   367 days ago  # + 2 -
Service is so bad now (was it ever good?), expect them to change their name again very soon.

Website is truly #%*@ed. Logged in, placed an order for collection, attempted to download labels and was immediately logged out again. Signed in again, tried to access order history, and was logged out again, tried again, and so on and so forth. Tried 2 browsers on desktop, a laptop, and eventually my phone. Same on all. Thanks to the Admin pin above (I used the 2nd address) I managed to find a way in and retrieve my labels and print them off. However, it wouldn't let me download them to my desktop and I've had no order confirmation email so I fully expect that my order hasn't been "officially" processed and my parcel will sit uncollected by the door. Still, nevermind, you could always call customer services.... LMAO ROFL LOL!!!!
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Evri user    •   367 days ago  # + 1 -
Website not working again.

Keeps saying I'm not logged in. Enter all the details right to end and then says not logged in. Have to start over. Giving it 20 mins and if not working my parcels are going to post office.
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CH    •   367 days ago  # + 0 -
EVRI not working .... again

EVRI is not working again, not even with the above links given by Admin from Mondays issues, earlier I did notice some about Tesco clubcard being added when finalising the basket. maybe that is what has broken the website.
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A Customer    •   367 days ago  # + 1 -
Shoddy service Again!

It signed me out which has never happened before, then wouldn't let me sign back in, so I decided to reset my password, it accepts it - then tells me 'Sorry something went wrong - try again later'
This is so inconvenient because I can't see when or if my parcels are going to be delivered today!
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ST    •   367 days ago  # + 1 -

The system it’s not working in any Tesco and in any shops. I
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Christine Crispin    •   367 days ago  # + 0 -

Tracking not working keeps telling me not found or seams to be a problem and im expecting it soon at parcelshop
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CE    •   367 days ago  # + 0 -
Tracking & Login problems

Can’t track my parcel, keeps saying tracking not found, the bot is the same and cannot log in to account, not a good service as you can never talk to a human.
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MT    •   367 days ago  # + 3 -
Login problems AGAIN!

Down again! repeatedly asks for login. Actions regarding clearing cache and browser history suggested by support not working. Have tried 2 different PCs and 3 different browsers. All the same problem. Trying to run a business so this is not a good look, especially when their shop terminals seem to be in big trouble too. SORT IT OUT!
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Guest    •   367 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Website not working so will use Post Office instead.
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PD    •   367 days ago  # + 4 -

Repeatedly asks for login details and clears inputs. Cannot complete a parcel purchase. 15th Nov. 2023
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Guest    •   367 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

used by many retailers as they will be getting cheap prices due to volume sent.

Shockingly bad service from Evri as usual.
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Jesus Christ    •   367 days ago  # + 11 -

Down again.tracking N0T working and printing of labels not working.

Tried on multiple devices and browsers and same on all...NOT working.
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MT    •   369 days ago  # + 0 -
Solution

I got in by following the Admin links above. Logged out first and then logged back in with the fresh link. It put me through a check to make sure I was not a robot account. I am guessing this the problem for those having problems on usual bookmarked sign ins. The security check is not being done and the system is confusing itself. I managed to do it on 2 separate PCs, so not a fluke.
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H    •   369 days ago  # + 0 -

I cleared my cache and cookies from all time and it worked!
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MT    •   369 days ago  # + 1 -

Repeatedly asks for login details and clears inputs. Cannot complete a parcel purchase.
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CH    •   369 days ago  # + 4 -
EVRI not working

I can Log in and put the details through (VERY SLOWLY) but when basketing then ask me to log in again ever though i was already logged in, and then parcel details disappears. very frustrating!!!
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Can't stay logged in    •   369 days ago  # + 0 -

I have the same issue as Murv below:
Can log in but as soon as I click anything it tells me I need to log in again, so can't see my orders
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H    •   369 days ago  # + 0 -

Can't pay for anything. I'm waiting on £75 worth of labels to be printed for my business
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Murv    •   369 days ago  # + 2 -

Can log in but as soon as I click anything it tells me I need to log in again. I have tried other browsers - Just the same login loop.
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Guest    •   369 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

rubbish website not working again
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Evricustomer    •   369 days ago  # + 0 -

trying to login but it won't work. then kicks me out of my order to ask me to log in.
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Guest    •   369 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

website always problems last week or so
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Guest    •   370 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Trying to place an order to send a parcel and as I completed payment the site crashed and wont reload.
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Guest    •   373 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Thieves!!!!!!
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Ray c    •   373 days ago  # + 0 -

Website won’t add orders to basket so unable to use their service will have to find new courier
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C    •   374 days ago  # + 0 -

Tried two yesterday and today evri printers down.
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Natasha    •   374 days ago  # + 3 -

All print services in shops not working! London.
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Andrew    •   375 days ago  # + 2 -
EVRI system is down.

EVRI system is down at the moment. Their machines in shops are not working. Effecting at least High Wycombe, Bucks. But possibly their whole network.
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Chris    •   376 days ago  # + 0 -

Can't complete an order, keeps logging me out.
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katy    •   376 days ago  # + 0 -
Really bad company

No tracking either ...... saying parcels not found - SO ANNOYING if its not the APP its the incompetent couriers lost about £100 worth stuff so far this year and they do not get back in touch when you report ,,,,
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Guest    •   376 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Absolute joke, delivery awful and now you cant book anything on their website
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katy    •   376 days ago  # + 0 -

lost all data regarding 5 parcels
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Kev    •   376 days ago  # + 2 -
Cannot book any parcels on Evri website

They have been having issues with their servers for several days. You cannot book anything. Absolutely shocking service. They must have monkeys working for them
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Spencer    •   376 days ago  # + 0 -

Cannot do anything on the website or the app, have they been hacked?
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AP    •   376 days ago  # + 0 -

tried different browsers...you can logon but when it comes to get a quote and proceed just doesn't go any further
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Kevin    •   376 days ago  # + 0 -

Evri not working can't get a label to post my item. What's going on.
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ZADDY ZAYN    •   376 days ago  # + 0 -

ay
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Chris    •   376 days ago  # + 1 -

Website not working properly and if you manage to get past post code it will eventually just spin and not enter order into Basket
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Del    •   376 days ago  # + 0 -
Evri not working, again!

The pages do not load and finally just spin and nothing happens. What a waste of time. Looks like it is back to Royal Mail, do not seem to have any problems with them at all.
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Guest    •   376 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The site will not work on any browser I try. The page constantly spins and nothing happens.
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Guest    •   376 days ago  # + 3 -

Keeps signing me out so i can't complete an order
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Guest    •   376 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

cannot send off my parcels its a joke
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Imogen    •   376 days ago  # + 14 -

Cannot complete an order (add to basket) on the website or app. The number of times I have tried inputting the details!
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Kristina    •   377 days ago  # + 1 -

Can't add to basket and pay!
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John    •   378 days ago  # + 1 -

Can't get it to add to basket and make payment
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Kev    •   378 days ago  # + 1 -

You cannot book any parcels on their website. When you go to basket it states error loading parcels. Been like this for several days
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jim    •   379 days ago  # + 0 -

wont let me login... so useless
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Guest    •   380 days ago  # + 2 -
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sysem not working not able to book or print any parcels since this morning
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Guest    •   380 days ago  # + 0 -

Printer issues with all Evri machines in area KA7 past 3 days I have tried.
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Nkechi duru    •   381 days ago  # + 0 -

Trying to change my address to be deliver to a parcel shop but it not going
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Guest    •   382 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

They are taking money for "scan in shop postage" when their in-shop scanners have not worked for more than 24 hours
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Kieran    •   383 days ago  # + 0 -

Ip22 area all 3 local machines not working.
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Guest    •   383 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website terrible
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Debbie    •   384 days ago  # + 1 -

Printer issues in PR7 area, 3 parcelshops all offline. Is this a central Evri issue? Do they know about it?
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Bob    •   386 days ago  # + 1 -

Just visited two separate Evri printer points. Neither working what a joke.
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Jo smith    •   387 days ago  # + 0 -

Unable to drop off in box at Bure GPO stores, Mudeford BH23
Unable to drop off in shop at Mudeford quay bh23
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El    •   390 days ago  # + 3 -
Payment stage not working

Have tried on phone and laptop, get through all the info for customer and sender but when I click to pay, nothing happens. Tried last night and this morning
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Jules    •   390 days ago  # + 0 -

No service in Portsmouth and Southsea for last 3 days
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Kely    •   391 days ago  # + 0 -

Unable to create shipping label on the app
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Lynne    •   391 days ago  # + 1 -
Printers down again

Evri shop printers down 10 days in Bridgwater. Lost a few sales because of this. Can't print at home as I have no printer.
Not received a reply to my query of why from Customer Services!
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Helen    •   392 days ago  # + 0 -

Can’t log in
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Dino    •   392 days ago  # + 0 -
Absolute nonceburgers

Will not let me pay for labels. Pointless company who I can't believe are still up and running. Royal mail for me and that's saying something!!
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Michael    •   393 days ago  # + 0 -
Theft

Lost my parcel that i paid extra for £150 insurance. Sent a picture of someones foot and a totally different parcel in the front entrance of my block of flats as evidence of redelivery. Refuse any responsibility. Garbage.
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Ros    •   393 days ago  # + -1 -

Won’t ‘Continue’ to let me send a small parcel. Re-booted, logged off, tried other devices - after I select a service, will not continue.
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Rodger    •   395 days ago  # + 0 -
Mrs

Can't return my parcel as all ticket machines in my area are down. ( been down all week!)Impossible it seems to find out when the problem will be solved because they can't seem to be able to talk to anyone!
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Tracey    •   395 days ago  # + 0 -

I am unable to print the label in any of my local print shops in London. I have been trying to print 1 label all week without any success
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Guest    •   397 days ago  # + 0 -
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NO CARDS WORK TO PAY FOR LABELS
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Mark Anthony Craig    •   397 days ago  # + 0 -
EVRI WEBSITE = USELESS = another lost customer

Keeps logging me out every time I go to make payment. Have tried 10 times and the same thing happens every time. WHAT A USELESS WEBSITE YOU HAVE!!!!!!!
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Guest    •   397 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Keeps logging me out before I can complete payment to send a parcel. Have inputted the info 10 bloody times and each time I go to payment, it chucks me out :(
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Simon    •   398 days ago  # + 1 -
Unable to pay

Tried to pay online for two days now and I keep getting error messages. Everything's filled in correctly. No problem my end. Really fed up with this ! No option - I'll send it Royal Mail.
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Julie    •   400 days ago  # + 0 -

Hello, I have tried 3 places today, all out of order
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Caz    •   400 days ago  # + 0 -

My local Tesco also not working
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Annette Wilson    •   401 days ago  # + 1 -

Cant print labels tried in liots of tesco shops around Edinburgh with no joy . Been trying since saturday
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Guest    •   402 days ago  # + 2 -

Always a problem printing labels. All printers seem to be down. No message to customers and no one to speak to about it.
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Guest    •   403 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Worst delivery staff.damaged parcels left wherever sometimes not even attempted
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Luke    •   403 days ago  # + 0 -

Is the Evri lable printing service back online again??
Been trying for 3 days to return a parcel.
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gary    •   403 days ago  # + -1 -
Ebay import not working payments not working with two different banks

Such a terrible website will not import my listings from Ebay and have not been able to do this for quite some time me and I manually enter any orders it is now failing to take payment this is not just happening to me but lots of people can't even speak to a human being anymore so there is no support at all
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Guest    •   404 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Always a problem and customer service ???? there is none you may as well speak to the talking clock ! Both parcels delayed different companies so what the hell is going on
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Al K    •   404 days ago  # + 0 -

Will not put item in basket.
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Mike    •   405 days ago  # + 0 -

Two in store returns machines not working just in Bideford.
Come on Evri it was bad enough when it was Hermes !!
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Joy young    •   407 days ago  # + 8 -
Not able to print labels in store

I have been trying to send parcels for the past 3 days been to a few different places all have an issue with printing labels sort it out Evri taken customers money but can't send the goods.
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Guest    •   410 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Very unhappy. I cannot purchase labels.
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ANDY G    •   411 days ago  # + 1 -
SHAPE UP EVERI

WHAT SORT OF A COMPANY ARE YOU EVRI ??? You can not make a payment online , there is NO human being to talk to , just some automated thing that needs a delivery number , NOTHING TO SAY THAT YOU ARE HAVING PROBLEMS WITH PAYMENTS ............YOU ARE A DISGRACE
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ANDY G    •   411 days ago  # + 0 -

I CAN'T PAY FOR THE PARCELS , WHAT THE HELL IS GOING ON ?
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S R    •   411 days ago  # + 2 -

Using the website and unable to send parcel. Won't upload into the basket. Just buffering - what's going on?
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Ses    •   411 days ago  # + 3 -

When will the evri machine be working again does anyone know???
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J    •   412 days ago  # + 1 -

Can’t pay for parcels
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Drew    •   412 days ago  # + 0 -

Just driven round Cheltenham and 4 Evri machines are down. Waste of fuel in my car! ????
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Ian    •   412 days ago  # + 0 -

Not allowing payment by card, gives error message. Tried different cards no luck.
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Guest    •   414 days ago  # + 0 -

All evri points not working in Somerset, went from hermes to evri, what name next as just as bad
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DJL    •   414 days ago  # + 0 -

Abingdon Oxfordshire no EVRI outlets are excepting parcels.
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Jdrew    •   416 days ago  # + 0 -

Evri not taking parcels system outage Frampton Cotterell Bristol
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Filip    •   418 days ago  # + 0 -

2 shops in London not accepting drop offs due to Every being down.
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Leigh    •   419 days ago  # + 0 -

Had the same problem 4 days now with payment errors
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Guest    •   419 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

When it works it's great, BUT this is becoming a rare event regarding continuity. When I go to drop off parcels, the machine is either out of order, have run out of printing labels or have run out of ticket receipts. This is becoming quite a regular. Today I was informed that Evri is overhauling their system and all machines
for drop offs are not working until further notice. This is most disruptive to my eBay shop. Think it my be time to return back to Royal Mail?
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Philip Brodie    •   420 days ago  # + 1 -

Payment has failed due to a system error, please try again later. I get this message a;ll the time.
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Guest    •   420 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

It will not accept payment for 2 days now. Will have to use royal mail,
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Philip Brodie    •   420 days ago  # + 0 -

Won't accept payment.
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Jeremy Harvey    •   421 days ago  # + 0 -

My wife went to three different Evri locations in Ipswich, each machine not working
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Julie    •   421 days ago  # + 0 -

Parcel shop machines all not working in all parcel shops in my area, have been down all week!
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Natalie    •   421 days ago  # + 0 -
In shop printers rubbish

Evri printers never seem to work at newby petrol station and tesco express both Scarborough! Will try again in an hour or so.. not good enough it's nearly all the time and only ones near me
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Barham    •   422 days ago  # + 0 -

One stop evri printer not working again station rd rainham kent
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Guest    •   423 days ago  # + 0 -

Cant validate postcode
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Guest    •   424 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Still waiting for a delivery from Sept 3. They claim they have made 3 attempts but the photo is of somewhere else. Have twice given detailed directions. Meanwhile 2 or 3 other couriers deliver here everyday with no problems.
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Momo    •   424 days ago  # + 0 -

Can't generate QR code after payment for delivering a parcel
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McNally    •   424 days ago  # + 0 -

On line payment still not working after 24 hours. Chat line for help is useless.
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C McNally    •   425 days ago  # + 0 -

Can't process payment. Been trying for approximately 1 hour.
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Carolyn Mason    •   429 days ago  # + 0 -

All printers down and cannot download label from app to print at home
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Wehttam senrab    •   434 days ago  # + 0 -

Evri app saying payment failed, tried multiple cards but still pending on bank app!!
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Ranjit    •   435 days ago  # + 1 -

Can’t check out after information has been put I.
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Kate    •   437 days ago  # + 0 -

Can’t checkout my basket as it says system failure..
Please rectify asap
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