Jetstar.com Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: jetstar.com

Famous low airfares. Great destinations. Discover our domestic and international network across Australia, New Zealand, Asia and the Pacific.

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Forum & Comments (57)


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 Jetstar.com status: POSSIBLE OUTAGE  Why?

Jetstar.com problems for the last 24 hours

City Reports
Singapore, Central Singapore 3
Auckland 2
Bangkok 2
Linköping, Östergötland 1
Singapore, North West 1
Singapore, South West 1
Canary Wharf, England 1
Napier City, Hawke's Bay Region 1
Sacramento, California 1
Sant Cugat del Vallès, Catalonia 1
Reports also come from these locations:
Vantaa, Uusimaa.


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Forum & Comments

Tips? Frustrations? Share them with other site visitors:

Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on jetstar.com. In this case, use the links below:

http://jetstar.com    https://jetstar.com    http://www.jetstar.com    https://www.jetstar.com


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Jey    •   59 days ago  # 16 September 2024 + 0 -

internal server error when proceeding to payment.
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Al    •   63 days ago  # 12 September 2024 + 0 -

Can't check out, website must be busy
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emma    •   118 days ago  # 19 July 2024 + 1 -

cant manage booking>>>>
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Guest    •   195 days ago  # 3 May 2024 + 0 -
★ ☆ ☆ ☆ ☆

A nightmare booking a return flight takes me right through [Slowly I might add] to finalise payment and before I can put in payment details the site crashes.
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Warren    •   197 days ago  # 1 May 2024 + 0 -

can't check in online or manage the booking
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Hassan    •   208 days ago  # + 0 -

Website is down 20 of April 24, can't log in or select flights
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Jill    •   228 days ago  # + 2 -

I dont get past seat selection when trying to book. It times out. I gave been trying for 24 hrs
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D'Arcy    •   235 days ago  # + 0 -

Website down in North America. Cant look up flights from Sydney to Bali
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Elle    •   237 days ago  # + 0 -

Fix your website!!! It’s not been working for at least a month
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Mike    •   244 days ago  # + 0 -
Can’t book a flight

It would have to be a third rate airline if it’s web page is down you have to prove you are not a robot never seen anything like this on any other travel portal suggest yo sack your team
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Simon    •   255 days ago  # + 0 -

It won't even let search seats
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Paul    •   266 days ago  # + 2 -

Am unable to book flights using Jetstar app are they having technical difficulties with the app
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Andrew G    •   268 days ago  # + 0 -
Website times out

Had trouble all day yesterday with the site kept telling me to "wait 5 minutes" !
The upshot was , had to ring Jetstar reservations , but the staff member , when trying to assist , we got the reservation right up to payment part ... and the site timed out and the agent disappeared from the phone call .. so started all over again ... and again .. and again ! Very poor , and very confusing !
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Guest    •   268 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Server keeps crashing. Been trying for 2 hours and have no luck
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Jacqueline McCalman    •   284 days ago  # + 0 -

Says I’m checked in, but no boarding pass. Allows me to make booking it doesn’t process payment.
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Guest    •   288 days ago  # + 0 -
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Cannot access
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Guest    •   292 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Tells me to login but won't let me; tells me to login to Qantas frequent flyer points, but when I am logged in it still won't update on the site,
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Bilbo    •   295 days ago  # + 0 -

Advert for pet sitting service keeps popping up very annoying. Site is freezing. Jan 25 2034.
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Lydia    •   295 days ago  # + 0 -

Today 25 Jan 2024 cannot access my booking on Safari or Chrome on ipad
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Shanne    •   296 days ago  # + 0 -
APP FAILURE

App keeps freezing and phone recognition not working. This has happened twice in the last week and today cost me money as I couldn’t purchase check in baggage and has to wait till I got to the airport where they charged me double of what it should have cost. Sort it out Jetstar
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Guest    •   300 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cannot select the "Continue to Bags" option. Have tried Firefox, CHrome, and Edge - all have the same issue. Jess is not working so cannot chat online. No response to phone call. Jetstar sucks big time! Yet it works on Android phone. Fix your bloody website!
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Guest    •   304 days ago  # + 0 -
★ ★ ★ ☆ ☆

Website keeps crashing when I am in the process of checkout
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Steph    •   306 days ago  # + 0 -

Next page won't open after choosing seat selection, been trying all day.
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Buttons    •   307 days ago  # + 0 -

I’ve tried several payment types today 12th Jan 2024 at which point it all freezes. Much like my very long term feelings for Jetstar.
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Rebecca    •   308 days ago  # + 0 -

Booking system won't process credit card payment (just times out)!
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Frustrated    •   321 days ago  # + 0 -

Cant get past seat selection
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DJ    •   327 days ago  # + 0 -

Jetstar App not showing upcoming trip information and won’t connect so I can’t check in ! God I’m starting to hate Qantas and Jetstar
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Marcus    •   328 days ago  # + 0 -

Can’t get past seat selection
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Marc Creemers    •   329 days ago  # + 0 -
Club jetstar

Club Jetstar not working. Used 3 different pay methods, 3 different computers, mobile and laptop, even used the work one and I get the same msg ' Oops something has gone wrong with your Payment '
Called Jetstar and they said from our end, it's working right. Please use different web browser. I did that already and cleared cache and cookies but nothing works.
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Jade    •   330 days ago  # + 1 -

Will not let me go past the seat selection point.
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Lynda    •   344 days ago  # + 1 -

Put in all details then go to book. The system comes up with can't access this website. I was already on the system.
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Ina    •   345 days ago  # + 2 -

Error occurs every time I try to process a booking at the point after seat selection. Have tried multiple times with no luck.
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JOHN007    •   358 days ago  # + 0 -

https://booking.jetstar.com/nz/en/booking/select-flights won't redirect
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seestars    •   365 days ago  # + 0 -

Unable to change booking
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Guest 76    •   366 days ago  # + 0 -

website crashing. Cannot revise booking.
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Guest    •   366 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website crashed again
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Jay    •   442 days ago  # + 2 -

Down no matter what device I use same error....
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Guest    •   442 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

never works. terrible.
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Dee    •   467 days ago  # + 0 -
Ms

After searching multiple date combinations on Jetstar to find optimal price, suddenly we could not load it on 2 different phones, an iPad or a desktop PC - just times out. Restarted modem, same problem. Would actually load just using phone data.
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Rick    •   476 days ago  # + 1 -

Cant process any booking,

An error occurred while processing your request.

Reference #221.2e5ad617.1690494301.fe1a10
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Guest    •   489 days ago  # + 0 -
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Couldn’t complete thd booking on their website
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Guest    •   494 days ago  # + 0 -

server reports error when trying to search for flights (outage due to promotion?)
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Guest    •   524 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I can’t access my account details or personal details. They are blank pages as with most of the app.
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Guest    •   525 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Web doesn't respond. I couldn’t sign in to my page to sing up club membership. Worst app ever!!
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Guest    •   531 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Get to the end of on Lin check in, the get “opps, we can’t check you in”
Useless.
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N    •   544 days ago  # + 0 -
Club jetstar not working

Joined club jetstar over a week ago. i went to book another flight and it still asking if i want to join club jetstar. The live person didnt help at all and told me to refresh and log in and out etc. And that it says ive joined and i said well on my side its not working. How do i fix it?
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Jlp    •   554 days ago  # + 1 -

Jetstar app keeps closing down!
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Martin    •   561 days ago  # + 1 -
Jetstar App Login issues

Can't login my Jestar app. Phone help via agent didn't work. Have changed
password...doesn't work. Who do I call for help to fix login problem pls.
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MP    •   627 days ago  # + 0 -

Website not showing availability
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Lee    •   644 days ago  # + 0 -

Jetstar App cannot find my flights. Live agent was useless.
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Guest    •   644 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

App not finding flights
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david    •   647 days ago  # + 0 -

their booking system is down in nz as at 12noon 7/2/23
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Guest    •   687 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

App Crashes after seconds on iPad and iPhone 14
Booking is a nightmare

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Guest    •   748 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

the online service is hopeless. Asking Jess is absolutely hopeless.
cancellations and offering a flight after cancellation at a huge price people cannot afford is disgusting. if you cancel and can offer another flight, there should be no extra charge.
sadly, I am going to have to start using Virgin.
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Guest    •   785 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Jetstar travel & Jetstar trip apps not working. Unable to sign in the app. Unable to retrieve boarding pass via manage booking. Have to call Jetstar. Still no boarding pass. Use someone’s else device, able to get the boarding pass. Bad app
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Guest    •   811 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Not fully working
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Guest    •   898 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Hopeless people, book customer and cancel flights leaving people out of pocket, Labor should kick them and fix them
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