Oldnavy.com Current Status

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Website: oldnavy.com

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 Oldnavy.com status: NO ISSUES  111 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on oldnavy.com. In this case, use the links below:

http://oldnavy.com    https://oldnavy.com    http://www.oldnavy.com    https://www.oldnavy.com


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Lisa    •   237 days ago  # 16 March 2024 + 0 -

Can't add any items to cart
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Jules    •   243 days ago  # 9 March 2024 + 0 -

Can’t view anything in my cart/bag I had saved to check out.
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GUEST    •   250 days ago  # 3 March 2024 + 0 -
Old Navy down

Old Navy has been down for the better part of the day. Can't log into my account or add anything to my bag. In hindsight I guess I saved a ton of money cause I was going to buy too much with the sale going on.
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DA    •   250 days ago  # 3 March 2024 + 0 -

Old Navy app not working at all. Website comes up but, you can't add anything to your cart and can't log in. Same with GAP and Athleta.
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A    •   250 days ago  # 3 March 2024 + 0 -

Can't log in - old navy and banana republic
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A    •   250 days ago  # + 3 -

Can't log in or add to cart
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Guest    •   250 days ago  # + 1 -

Cant log in, cant add anything to my bag and my discount will expire :(
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Frustrated_OldNavy_customer    •   250 days ago  # + -1 -

Unable to sing in or join in.
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Guest    •   250 days ago  # + 4 -
★ ☆ ☆ ☆ ☆

Website is clunky and frustrating. Currently, the website won't let me log in or even add anything to a shopping cart. If you listen carefully, you might even be able to hear the cries of all those lost sales...
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kiki    •   250 days ago  # + 2 -

Error message says session timed out when trying to sign in
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Jenny    •   250 days ago  # + 1 -

I'm trying to buy online at Old Navy but I can't. I can't log in or add anything to my car :/ I've been trying all afternoon
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B. Taylor    •   250 days ago  # + 1 -

Won’t allow me to login to my account and won’t allow me to add anything to my cart even as a guest.
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A    •   250 days ago  # + 2 -

Can’t log in, can’t add items, can’t do anything
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R. Mckenzie    •   250 days ago  # + 1 -

Site won't let me add items or look at my cart. Being trying for over 2 hrs.
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Guest    •   250 days ago  # + 7 -
★ ☆ ☆ ☆ ☆

Cannot log in on any device or any browser. I see others have the same issue. You need to do better than this. We are all wasting our time!
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Dana Casella    •   250 days ago  # + 2 -

I have tried multiple browsers and both a macbook and my iphone, and cannot log in. Error every time. I guess you do not want my business.
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MT    •   250 days ago  # + 3 -

I can add items to my cart but I can’t pay.
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Tg    •   250 days ago  # + 5 -

Won’t let you login to your account. I have been trying for over 2 hours.
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Mitch    •   250 days ago  # + 6 -

Can’t add to cart and app won’t allow me to log in!
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PS    •   250 days ago  # + 5 -

Site won't let me log in, tried from 2 different browsers and different devices
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AP    •   250 days ago  # + 32 -

Won't let you log in and won't let you check out as a guest
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SSB    •   250 days ago  # + 13 -

Can’t add to bag and also can’t log in.
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Jerry    •   250 days ago  # + 20 -
can't add items to the bag

Website will not let you add anything to the bag to buy. Very frustrating! I have logged on, logged out and tried different computers and apps.
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Anonymous    •   336 days ago  # + -2 -
Comment is hidden.

Peace    •   369 days ago  # + 0 -

The app won’t load. Something went wrong! Uh oh we weren’t able to complete your request. Refresh to try again.
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Shari    •   386 days ago  # + 2 -

Cart or check out page won’t load in app or on website.
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Guest    •   408 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Can’t login to my account
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Stacy    •   414 days ago  # + 0 -

The site does not allow you to log in/sign in. This has been going on since last night.
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CS    •   455 days ago  # + 1 -

Nothing is able to be added to cart on the app or online. Either says it’s out of stock or the page is unavailable.
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Guest    •   455 days ago  # + 4 -
★ ☆ ☆ ☆ ☆

Everything I click on says sorry this page is unavailable. Just wanted to see if they had something at my store before I go to town. But not going to stop by if I can’t find out. I’ll just try another time or place
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Marshall    •   475 days ago  # + 2 -
We are sorry, there has been an error adding this item to bag.

trying to place an order for in store pickup but I keep getting this message

We are sorry, there has been an error adding this item to bag.

it says it's in stock at the location I want so I'm not understanding the issue here.
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Alison    •   482 days ago  # + 0 -

I haven’t been able to get on Old Navy.com for months
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Erica    •   485 days ago  # + 0 -

For the past 3 weeks I haven’t been able to access old navy ! Sucks because I wanted to spend money !!
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Cat    •   489 days ago  # + 2 -

website not loading since this afternoon. waiting an hour to checkout, still waiting now.
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Dawn    •   494 days ago  # + 5 -
Not loading

Website will load main page but that’s it. Clicked on Mens activewear and nothing loads. Page is blank n never loads! Arghhh I need to order some things soon.
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Guest    •   501 days ago  # + 3 -
★ ☆ ☆ ☆ ☆

Won’t load anything except the home page.
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Guest    •   511 days ago  # + 1 -

The home page didn’t load at first. But when I opened a new window, it did. Then I put a search in for an item and the page won’t load.
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Guest    •   514 days ago  # + 1 -
★ ★ ☆ ☆ ☆

Website hasn’t been working right I a couple weeks.
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kimberly    •   514 days ago  # + 4 -

Old navy page Not loading.
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Kim    •   514 days ago  # + 5 -

Only main page loads can't search can't open anything
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Donna    •   514 days ago  # + 4 -

Please Old Navy fix issues with website!!! It hasn’t worked for me for several weeks.
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Angie    •   515 days ago  # + 0 -

Can’t load anything but the main page
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Guest    •   515 days ago  # + -1 -
★ ☆ ☆ ☆ ☆

I’ve tried getting on their website multiple times for various days and weeks and every time it won’t load up.
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Vik    •   530 days ago  # + 0 -

Website always going down, just lost a sale!
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Guest    •   530 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Website super slow
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Sad    •   533 days ago  # + 0 -

The site only partially loads. Website needs an update/upgrade. Done trying.
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Guest    •   538 days ago  # + 1 -

Website is horrible. Loads and then goes blank. Cannot log in. I give up.
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Guest    •   550 days ago  # + 1 -
★ ★ ☆ ☆ ☆

Site always down
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DivaInMd    •   551 days ago  # + 0 -

I haven’t been able to see customer reviews for weeks now. It’s annoying.
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Guest    •   552 days ago  # + 0 -

I haven’t been able to access online shopping for a couple of weeks.
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Guest    •   552 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I haven’t been able to get the website to work in weeks. I’m not having problems with other stores online. Frustrating. I’m handicapped and depend on shopping online.
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Guest    •   552 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Very slow
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Bunny    •   561 days ago  # + 0 -

Unable to login or even view selections on pages. Can’t view, can’t buy. I have NEVER had a good experience on the Old Navy site.
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Sue    •   565 days ago  # + 0 -

I cannot add anything to the cart. Once I select an item and the size the page goes blank. Ongoing issue.
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Guest    •   570 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

cant get on website fortwodays
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D C W    •   679 days ago  # + 0 -

Can not log in
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Maria    •   712 days ago  # + 0 -

i cant checkout
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JJ    •   720 days ago  # + 0 -

Keeps stalling about logging in. Items taken out of cart, it took so long.
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Beth    •   720 days ago  # + 0 -

Unable to load and I am needed to buy the things I have in my cart!
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Tashina    •   722 days ago  # + 0 -

Not able to sign in, screen goes blank and keeps reloading
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Christina    •   725 days ago  # + 0 -
Can't sign in

Can't sign in, no matter what I try it just gives the option to create a new account. Oh well guess I'm not buying anything for the holiday sales this year.
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Jerry Brown    •   726 days ago  # + 0 -

Website junk, fix it
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Elizabeth    •   730 days ago  # + 0 -

Website loads and then goes blank this has been going on for the 2 weeks where do we report this issue
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Bl    •   730 days ago  # + 0 -

Does anybody know if they are working on the problem they are losing a lot of business this close to Xmas
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Ab    •   731 days ago  # + 0 -

Wont load any page.
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Erin    •   737 days ago  # + 0 -

I have an acct. haven’t been able to log in as member or a guest for 1-2 weeks.
WTF???
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Old Crazy    •   741 days ago  # + 1 -

Website loads and then automatically turns blank.
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Lori Blessner    •   743 days ago  # + 1 -

Have an account, won’t let me log in.
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Emma    •   746 days ago  # + 0 -

Why won’t the app let me log in?
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TK    •   753 days ago  # + 0 -

At Checkout, the Payment Method won't open. Can't proceed with the order.
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Amb    •   760 days ago  # + 0 -

Not able to sign in on the app
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Christy    •   768 days ago  # + 0 -

not able to checkout
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L    •   768 days ago  # + 0 -

same as below - can’t check out from app or online
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Lw    •   768 days ago  # + 0 -

can’t check out from app or online
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T . T .    •   771 days ago  # + 0 -

Have an acct and can’t log in
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J. B.    •   771 days ago  # + 0 -

Downloaded app today and I can't log in
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liz    •   777 days ago  # + 0 -

not able check out
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Amy    •   777 days ago  # + 0 -

Cannot log into app. It will not allow me to enter my email/password.
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J    •   779 days ago  # + 0 -

Unable to login to app, it just spins and spins without letting log in. I can log in to website, but not app. I have deleted and reinstalled app a few times with no change. Been going on a few days to a week now
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Guest    •   781 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website is down, unable to order
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Nj    •   781 days ago  # + 0 -

Cannot sign in. Have deleted app and reloaded with same issues. Have had this problem for a week now.
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Guest    •   796 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Site hasn’t worked for me for months - won’t display the photos -
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B    •   799 days ago  # + 0 -

unable to set up on line access to pay my newly opened credit card 8/2022
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N-BIT    •   807 days ago  # + 2 -

Unable to login & can not reset password. There is an issue with the special characters. Does not recognize any.
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SONATURAL    •   823 days ago  # + 0 -

Unable to place my order online been like this for a month or so I've U/R Installed the application several xs Welp I will miss another sale smh
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Guest    •   835 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Ever since changing who the credit cards go through the old navy app has not worked to sign in. I can ship but to check out you have to sign in and it will freeze with a blank screen
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RMW    •   839 days ago  # + 0 -

Cannot access shopping cart or saved items in cart.
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JB    •   841 days ago  # + 0 -

unable to login or reset password
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47    •   841 days ago  # + 0 -

Cannot login, reset, or create new account.
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ADT    •   841 days ago  # + 0 -

cannot login and cannot reset password
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KKD    •   841 days ago  # + 0 -

cannot login and cannot reset password
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theunartist    •   841 days ago  # + 0 -

Can't login, must be glitching due to heat ;-)
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Mike    •   841 days ago  # + 0 -

Yep cannot login, reset, or create new account.
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MyG    •   841 days ago  # + 0 -

Won't recognize login, and won't allow password reset.
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GB    •   841 days ago  # + 0 -

Log in issues. Won't reset password or recognize my email address.
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Katby    •   844 days ago  # + 0 -

Website won’t let you put items in the bag to purchase it just spins
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BR    •   849 days ago  # + 0 -

Guess won't be getting 50% off today, keeps saying technical issues call CS tried calling on hold forever gave up.
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JB    •   850 days ago  # + 0 -

Unable to add to bag, continues to try load,
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Darlene Cannon    •   889 days ago  # + 0 -

I put items in my bag but when i go to checkout it just keeps sitting there saying loading but never takes me to checkout. It has been doing that for 3 days.
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Guest    •   889 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I can’t access the website
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Becca    •   891 days ago  # + 0 -

I cannot sign in on the app or even put items in my cart.
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Guest    •   900 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I can’t check out! Site is down
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Sarah    •   901 days ago  # + 0 -

It keeps telling me there is an error and to try logging in again. I’ve reset my password 4 times today with the same result. Trying again only produces the same error.
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Ruth Minor    •   903 days ago  # + 0 -

website was down during super cash redemption time..now my cash is gone????
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jan    •   926 days ago  # + 0 -

keeps saying technical difficulties for past 3 days
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Shelly    •   928 days ago  # + 0 -

Won't let me sign in.. I thought maybe it was my password. It won't even send me an email to change it.
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Candase    •   934 days ago  # + 0 -

Not getting to login...saying username not recognize
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Robin    •   956 days ago  # + 0 -

I have tried for 3 days to use the web site and it’s not working.
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Guest    •   960 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The app LITERALLY NEVER WORKS
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Amy    •   1105 days ago  # + 0 -

I can't move anything to save later. It keeps saying refresh.
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Guest    •   1113 days ago  # + 0 -

Log in issues, email, not recognized
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