Progressive.com Current Status

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Website: progressive.com

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 Progressive.com status: NO ISSUES  68 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on progressive.com. In this case, use the links below:

http://progressive.com    https://progressive.com    http://www.progressive.com    https://www.progressive.com


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rr    •   20 days ago  # 6 April 2024 + 1 -

Unable to access Progressive website fordays.
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bt    •   21 days ago  # 6 April 2024 + 0 -

i could only get connected after login twice. all other times no connection at all with website after login.
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jb    •   22 days ago  # 4 April 2024 + 0 -

its been over 2 weeks & still can't login to progressive insurance. Called them several times with this issue. Can't get a response
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mbuck    •   32 days ago  # 25 March 2024 + 0 -
Unable to log in at Progressive.com all weekend and this morning.

Never had this many failed log in attempts at Progressive in the four years I've been with them. Fortunately, I have nothing urgent to attend to.
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Guest    •   188 days ago  # 21 October 2023 + 0 -
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I’m switching! I’m out of the country and can’t get ahold of them!.. I’ll try Travelers instead!
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Guest    •   220 days ago  # + 0 -
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Progressive website has issues daily
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Sick of this    •   250 days ago  # + 1 -

I’m attempting to update my policy and I continue to get this damn “things aren’t purrfect” cat picture.
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Justboughtstatefarm    •   497 days ago  # + 0 -
Just dumped progressive

My policy will cancel in two hours if I can’t get in. It’s late and I can’t stay up anymore. Was told two hours two hours ago. So unless there’s a miracle in next five minutes I’m purchasing State Farm and calling it quits. Been trying to pay since this morning,
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Lori    •   497 days ago  # + 1 -

I've been trying to log in for about 2 hours to file a claim and site is still down.
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Great Job Guys    •   497 days ago  # + 6 -

Trying to log in and meant with some cringeworthy “things aren’t purrfect” cat picture.
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Replacing Flo with a Lizard    •   497 days ago  # + 0 -

Prog web/phone app arer down. As per business as usual at progressive - no inforation, explanation or fix eta available.
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Mike    •   547 days ago  # + 0 -

As of Thursday October 27th 2022, Progressive internal systems are unable to process insurance payments. Through my insurance agency, USAA, it's verified and validated true
Time Stamp [12:35 EST]
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Guest    •   568 days ago  # + 0 -
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Server does not work
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Nevets Drom    •   645 days ago  # + 0 -

Just got off of Progressive customer service was told that , they did not have the banking information that I had used for the last 12 years. When I pulled up old confirmation emails stating the same payment info I was told that they did not have that information. When I asked the rep if they had been hacked he repeated that they did have the information and that I had manually placed that information NOPE they been hacked.
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Guest    •   743 days ago  # + 0 -
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That have always been there for me.
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Anonymous    •   743 days ago  # + -2 -
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Fffffff    •   743 days ago  # + 0 -

10 hours later and it's still down? Guess I'm driving my new car back from work with no insurance too...
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Guest    •   743 days ago  # + 0 -
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Can’t use my app or website at all
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Michael    •   743 days ago  # + 0 -

Its not just progressive, there are severs all across the country downed for all kinds of services. Video games, streaming, banking. Check out the Cyberthreat Kaspersky real-time map and see how much traffic we're getting from *certain* countries right now. Likewise we're doing it in return. It happens occasionally and will subside.
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Toast    •   743 days ago  # + 0 -

Purchased a new used car today, drove over an hour with no insurance, unacceptable.
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Alli    •   743 days ago  # + 0 -

I was hurt in a high speed accident today on interstate. Could not get a hold of anyone via phone and website down for maintenance all day.
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Guest    •   743 days ago  # + 0 -
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When I needed them the most the system was completely down due to maintenance and then was hung up on 4 times. Had to pay for towing out of pocket and no answers or help.
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Ashley    •   743 days ago  # + 0 -

My NEW car is stuck at the dealership because I CANT ADD A CAR TO MY POLICY I waited 30 min on hold to have a person say we cant help you today.....
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KD    •   743 days ago  # + 0 -

Same boat…I’m in Arkansas trying to make my payment, can’t get thru on app, web or phone.
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Ab    •   743 days ago  # + 0 -

My policy is up for renewal, and if it's not paid by midnight it will be cancelled. I have been trying all day and the website and phones are down. Yes, I waited until the last minute but did not expect this! This cannot happen! Ridiculous!!!
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diana    •   744 days ago  # + 0 -

Coming from the largest insurance carrier ? This is unacceptable
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Jarod    •   744 days ago  # + 0 -

Amtrack and doordash and government sites were offline too , it looks like you know who is getting back at the usa
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GroffMC    •   744 days ago  # + 0 -

It's not just progressive. There's server problems all over the US & lots of websites down! Some Banks down earlier too
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Guest    •   744 days ago  # + 0 -
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You know the old saying. When you really need something and no way to get help. Even to pay the bill. NO BACK UP. I guess no manager in that area, but at least the AI answering gets to hang up on me, without helping. Nice, just what I paid for.
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Maryland    •   744 days ago  # + 0 -

Can't add my new vehicle to my policy - down for way too long
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Sirus5614    •   744 days ago  # + 0 -

I need yo be able to see my information so I can get my sr22 into the dmv, because I want to see my family on Easter. Why wouldn't the app allow me to see my info without server connection like I understand not getting updated info. This is not what I would expect from a big insurance brand.
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JOEjoe    •   744 days ago  # + 1 -

Need to pay for my policy renewal which expires tomorrow. Yeah bad timing but highly considering switching carriers with this fiasco.
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South Carolina    •   744 days ago  # + 0 -

Unable to add new vehicle to my policy nor get license plate, registration etc.. All day I've tried to handle business with my new car but unable to reach a live person over the phone, I was on hold for over an hour and then the phone made a loud static noise and hung up!!! Of course after numerous calls the same out come. Unable to access my app or online account as well. This is unacceptable for an insurance company. I've checked my email and I do not have any emails from Progressive explaining what is going on out of courtesy but I receive an email every month reminding me of when my payment will be deducted from my bank account.. We need to be accommodated appropriately for the inconvenience! I've already started to call State Farm and All State. I'm looking into switching to an more responsive company asap.
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Mommabear    •   744 days ago  # + 0 -

I saw that they have been hacked. No carrier does maintenance during the day. I can not do my job as an agent because you can not get on the website, app, or call them. BAD PRACTICE for an insurance carrier!!!
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THollins    •   744 days ago  # + 0 -

Insurance is up for renewal still can't log in!! Dang will all need a free month with no payment!!
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Clint    •   744 days ago  # + 0 -

I don't normally down a company but insurance is something I am forced to be able to access only a few times a year. When I can't access through the app, website, or by phone it creates a huge issue. Then lying about it playing it off as scheduled maintenance. If it's truly scheduled maintenance in the middle of the day on a Wednesday and you didn't have a backup plane scheduled at the same time, that tells me you're a completely inept company. Can I really trust a company that can't know scheduled maintenance that is going to take down their entire system in the middle of the day is going to be there when I need them? I can't take that risk. But it's actually worse if they just posted it's scheduled maintenance and are lying about it. If I can't trust you to be honest about an issue you're having, how can I expect you to be honest with me when I'm having an issue. And then on top of it be dumb enough not to realize these 2 scenario's are the only 2 outcomes possible when you decide to post down for scheduled maintenance on your app, website and phone recording.

Sorry, the app was easy to use, but if I cannot trust you to be there or honest about why you're not there when I need you, I can't trust doing business with you. I am now shopping for other insurance.
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Dana    •   744 days ago  # + 0 -

Losing my mind trying to get the policy # and dates for my policy so I can renew my car registration! Which I didn't realize is expired until yesterday. SUPER irritated that I can't get this right now and hoping I don't get pulled over in the meantime.
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MeTooWTF    •   744 days ago  # + 0 -

Nothing working in Texas also, the phone service, the App & website. Been down all day.
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Casey    •   744 days ago  # + 0 -

Terrible customer service. Was on hold for an hour and a half to get connected to nothing. THEN when you call back it says technical issues. that would've been nice to know an hour and a half ago.
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Thomas    •   744 days ago  # + 0 -

Its down in Orlando, Florida as well. The phones literally are shot, and the site had a dog with technical issues, now its a maintenance. LOL
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Demetri    •   744 days ago  # + 0 -

In Arizona needing to set up my insurance so I can have my roadside assistance come get my vehicle that is stranded with having my daughter and now I’m screwed waiting for this problem to expire with progressive can’t login can’t get a hold of anyone on phone this is insane
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Guest    •   744 days ago  # + 0 -
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Put me on hold for 30 min and then hung up this has happened 3 times and I just decided to switch to Allstate today
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CLA    •   744 days ago  # + 0 -

Trying to buy a new can and cannot get through to my insurance company to add the vehicle. Totally unacceptable! They sure don't have any issues taking my payments
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JDG    •   744 days ago  # + 0 -

So much for getting my car inspected today. Hope I don't get pulled over......
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DNP    •   744 days ago  # + 0 -

I can't get through via web app and phone
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ggHildon    •   744 days ago  # + 0 -

Progressive also down for employees internally & they cant even work. Major outage. Company is workin on fixing atm.
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WTF    •   744 days ago  # + 0 -

Site is down and they haven't reported I have insurance to the drivers license office so now they're trying to cancel my license
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T. Pratz    •   744 days ago  # + 0 -

Website and phone is down. It's been down at the latest as of 12:50 pm EST
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KickxAsh    •   744 days ago  # + 0 -

What J. Petree said !! App, Website, Contact Number everything is down !!
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J. Petree    •   744 days ago  # + 0 -

Everything down/Malfunctioning. App, Website and phone. Website "cannot locate my account" through email address or policy number, app useless and when I called directly I got a message saying "We are experiencing difficulties, call back later".. Mind boggling that I am completely unable to make contact with my insurance company, not happy!
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Daniel    •   779 days ago  # + 0 -

Site and App are down.
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Guest    •   779 days ago  # + 0 -
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Your website barely ever works, literal trash
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V    •   779 days ago  # + 0 -

website is down
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Chris    •   782 days ago  # + 0 -

I swear I've about had it with this shitty server. I can't even log in past like midnight every day on my phone and I can't even log in at all throughout the day with extreme server wait times (10+ seconds; frequent timeouts). Unable to login past the home screen.
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Mel    •   788 days ago  # + 0 -

HTTPS cert expired yesterday. Unable to login.
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Mike    •   788 days ago  # + 0 -

HTTPS cert expired yesterday. Unable to login to renew policy.
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Matt    •   788 days ago  # + 0 -

Digi cert certificate for the website has expired today. Tested on three different devices.
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Shirley Killam    •   788 days ago  # + 0 -

Trying to pay a bill and cannot today. Website is down !
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Guest    •   967 days ago  # + 0 -

App and website
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Msm64    •   968 days ago  # + 0 -

Website, login, app, waiting for roadside assistance.
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nick    •   968 days ago  # + 0 -

app not working
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Guest    •   968 days ago  # + 0 -

app and website
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Customer    •   1009 days ago  # + 0 -

Data breach, data is compromised
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Guest2    •   1009 days ago  # + 0 -

Still down from hours ago. Probably be back in the morning
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Guest    •   1009 days ago  # + 0 -

I can’t log in
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geico    •   1010 days ago  # + 0 -

same log in error
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Uh    •   1043 days ago  # + 0 -

I can't log in on the app or website and I made sure I'm using the correct username and password.
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Guest    •   1131 days ago  # + 0 -

All of it
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