Progressive.com Current Status

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Website: progressive.com

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 Progressive.com status: NO ISSUES  72 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on progressive.com. In this case, use the links below:

http://progressive.com    https://progressive.com    http://www.progressive.com    https://www.progressive.com


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Georgia    •   92 days ago  # 13 August 2024 + 0 -

Neither the app or the webpage will open. Says they are experiencing technical difficulties. Anyone else having this issue ?
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Joel    •   120 days ago  # 16 July 2024 + 0 -
Site failing to add-on additional vehicles to policy

Site doesnt complete transactions to add another vehicle.'called their staff and they are confirming same issue for them as well for any user wishing to add vehicles since yesterday 7/15/2024.
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Guest    •   185 days ago  # 12 May 2024 + 0 -
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The website will only load about one out of ten tries. Do not have time for this. Need to quickly log in and pay bill.
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tyler    •   196 days ago  # 1 May 2024 + 0 -

none of those links are working
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rr    •   221 days ago  # 6 April 2024 + 1 -

Unable to access Progressive website fordays.
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bt    •   221 days ago  # + 0 -

i could only get connected after login twice. all other times no connection at all with website after login.
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jb    •   223 days ago  # + 0 -

its been over 2 weeks & still can't login to progressive insurance. Called them several times with this issue. Can't get a response
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mbuck    •   233 days ago  # + 0 -
Unable to log in at Progressive.com all weekend and this morning.

Never had this many failed log in attempts at Progressive in the four years I've been with them. Fortunately, I have nothing urgent to attend to.
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Guest    •   389 days ago  # + 0 -
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I’m switching! I’m out of the country and can’t get ahold of them!.. I’ll try Travelers instead!
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Guest    •   421 days ago  # + 0 -
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Progressive website has issues daily
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Sick of this    •   451 days ago  # + 1 -

I’m attempting to update my policy and I continue to get this damn “things aren’t purrfect” cat picture.
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Justboughtstatefarm    •   698 days ago  # + 0 -
Just dumped progressive

My policy will cancel in two hours if I can’t get in. It’s late and I can’t stay up anymore. Was told two hours two hours ago. So unless there’s a miracle in next five minutes I’m purchasing State Farm and calling it quits. Been trying to pay since this morning,
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Lori    •   698 days ago  # + 1 -

I've been trying to log in for about 2 hours to file a claim and site is still down.
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Great Job Guys    •   698 days ago  # + 6 -

Trying to log in and meant with some cringeworthy “things aren’t purrfect” cat picture.
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Replacing Flo with a Lizard    •   698 days ago  # + 0 -

Prog web/phone app arer down. As per business as usual at progressive - no inforation, explanation or fix eta available.
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Mike    •   748 days ago  # + 0 -

As of Thursday October 27th 2022, Progressive internal systems are unable to process insurance payments. Through my insurance agency, USAA, it's verified and validated true
Time Stamp [12:35 EST]
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Guest    •   769 days ago  # + 0 -
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Server does not work
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Nevets Drom    •   846 days ago  # + 0 -

Just got off of Progressive customer service was told that , they did not have the banking information that I had used for the last 12 years. When I pulled up old confirmation emails stating the same payment info I was told that they did not have that information. When I asked the rep if they had been hacked he repeated that they did have the information and that I had manually placed that information NOPE they been hacked.
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Guest    •   944 days ago  # + 0 -
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That have always been there for me.
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Anonymous    •   944 days ago  # + -2 -
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Fffffff    •   944 days ago  # + 0 -

10 hours later and it's still down? Guess I'm driving my new car back from work with no insurance too...
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Guest    •   944 days ago  # + 0 -
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Can’t use my app or website at all
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Michael    •   944 days ago  # + 0 -

Its not just progressive, there are severs all across the country downed for all kinds of services. Video games, streaming, banking. Check out the Cyberthreat Kaspersky real-time map and see how much traffic we're getting from *certain* countries right now. Likewise we're doing it in return. It happens occasionally and will subside.
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Toast    •   944 days ago  # + 0 -

Purchased a new used car today, drove over an hour with no insurance, unacceptable.
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Alli    •   944 days ago  # + 0 -

I was hurt in a high speed accident today on interstate. Could not get a hold of anyone via phone and website down for maintenance all day.
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Guest    •   944 days ago  # + 0 -
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When I needed them the most the system was completely down due to maintenance and then was hung up on 4 times. Had to pay for towing out of pocket and no answers or help.
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Ashley    •   944 days ago  # + 0 -

My NEW car is stuck at the dealership because I CANT ADD A CAR TO MY POLICY I waited 30 min on hold to have a person say we cant help you today.....
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KD    •   944 days ago  # + 0 -

Same boat…I’m in Arkansas trying to make my payment, can’t get thru on app, web or phone.
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Ab    •   944 days ago  # + 0 -

My policy is up for renewal, and if it's not paid by midnight it will be cancelled. I have been trying all day and the website and phones are down. Yes, I waited until the last minute but did not expect this! This cannot happen! Ridiculous!!!
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diana    •   944 days ago  # + 0 -

Coming from the largest insurance carrier ? This is unacceptable
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Jarod    •   944 days ago  # + 0 -

Amtrack and doordash and government sites were offline too , it looks like you know who is getting back at the usa
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GroffMC    •   944 days ago  # + 0 -

It's not just progressive. There's server problems all over the US & lots of websites down! Some Banks down earlier too
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Guest    •   944 days ago  # + 0 -
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You know the old saying. When you really need something and no way to get help. Even to pay the bill. NO BACK UP. I guess no manager in that area, but at least the AI answering gets to hang up on me, without helping. Nice, just what I paid for.
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Maryland    •   944 days ago  # + 0 -

Can't add my new vehicle to my policy - down for way too long
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Sirus5614    •   944 days ago  # + 0 -

I need yo be able to see my information so I can get my sr22 into the dmv, because I want to see my family on Easter. Why wouldn't the app allow me to see my info without server connection like I understand not getting updated info. This is not what I would expect from a big insurance brand.
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JOEjoe    •   944 days ago  # + 1 -

Need to pay for my policy renewal which expires tomorrow. Yeah bad timing but highly considering switching carriers with this fiasco.
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South Carolina    •   944 days ago  # + 0 -

Unable to add new vehicle to my policy nor get license plate, registration etc.. All day I've tried to handle business with my new car but unable to reach a live person over the phone, I was on hold for over an hour and then the phone made a loud static noise and hung up!!! Of course after numerous calls the same out come. Unable to access my app or online account as well. This is unacceptable for an insurance company. I've checked my email and I do not have any emails from Progressive explaining what is going on out of courtesy but I receive an email every month reminding me of when my payment will be deducted from my bank account.. We need to be accommodated appropriately for the inconvenience! I've already started to call State Farm and All State. I'm looking into switching to an more responsive company asap.
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Mommabear    •   944 days ago  # + 0 -

I saw that they have been hacked. No carrier does maintenance during the day. I can not do my job as an agent because you can not get on the website, app, or call them. BAD PRACTICE for an insurance carrier!!!
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THollins    •   944 days ago  # + 0 -

Insurance is up for renewal still can't log in!! Dang will all need a free month with no payment!!
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Clint    •   944 days ago  # + 0 -

I don't normally down a company but insurance is something I am forced to be able to access only a few times a year. When I can't access through the app, website, or by phone it creates a huge issue. Then lying about it playing it off as scheduled maintenance. If it's truly scheduled maintenance in the middle of the day on a Wednesday and you didn't have a backup plane scheduled at the same time, that tells me you're a completely inept company. Can I really trust a company that can't know scheduled maintenance that is going to take down their entire system in the middle of the day is going to be there when I need them? I can't take that risk. But it's actually worse if they just posted it's scheduled maintenance and are lying about it. If I can't trust you to be honest about an issue you're having, how can I expect you to be honest with me when I'm having an issue. And then on top of it be dumb enough not to realize these 2 scenario's are the only 2 outcomes possible when you decide to post down for scheduled maintenance on your app, website and phone recording.

Sorry, the app was easy to use, but if I cannot trust you to be there or honest about why you're not there when I need you, I can't trust doing business with you. I am now shopping for other insurance.
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Dana    •   944 days ago  # + 0 -

Losing my mind trying to get the policy # and dates for my policy so I can renew my car registration! Which I didn't realize is expired until yesterday. SUPER irritated that I can't get this right now and hoping I don't get pulled over in the meantime.
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MeTooWTF    •   944 days ago  # + 0 -

Nothing working in Texas also, the phone service, the App & website. Been down all day.
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Casey    •   944 days ago  # + 0 -

Terrible customer service. Was on hold for an hour and a half to get connected to nothing. THEN when you call back it says technical issues. that would've been nice to know an hour and a half ago.
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Thomas    •   944 days ago  # + 0 -

Its down in Orlando, Florida as well. The phones literally are shot, and the site had a dog with technical issues, now its a maintenance. LOL
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Demetri    •   944 days ago  # + 0 -

In Arizona needing to set up my insurance so I can have my roadside assistance come get my vehicle that is stranded with having my daughter and now I’m screwed waiting for this problem to expire with progressive can’t login can’t get a hold of anyone on phone this is insane
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Guest    •   944 days ago  # + 0 -
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Put me on hold for 30 min and then hung up this has happened 3 times and I just decided to switch to Allstate today
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CLA    •   945 days ago  # + 0 -

Trying to buy a new can and cannot get through to my insurance company to add the vehicle. Totally unacceptable! They sure don't have any issues taking my payments
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JDG    •   945 days ago  # + 0 -

So much for getting my car inspected today. Hope I don't get pulled over......
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DNP    •   945 days ago  # + 0 -

I can't get through via web app and phone
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ggHildon    •   945 days ago  # + 0 -

Progressive also down for employees internally & they cant even work. Major outage. Company is workin on fixing atm.
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WTF    •   945 days ago  # + 0 -

Site is down and they haven't reported I have insurance to the drivers license office so now they're trying to cancel my license
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T. Pratz    •   945 days ago  # + 0 -

Website and phone is down. It's been down at the latest as of 12:50 pm EST
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KickxAsh    •   945 days ago  # + 0 -

What J. Petree said !! App, Website, Contact Number everything is down !!
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J. Petree    •   945 days ago  # + 0 -

Everything down/Malfunctioning. App, Website and phone. Website "cannot locate my account" through email address or policy number, app useless and when I called directly I got a message saying "We are experiencing difficulties, call back later".. Mind boggling that I am completely unable to make contact with my insurance company, not happy!
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Daniel    •   980 days ago  # + 0 -

Site and App are down.
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Guest    •   980 days ago  # + 0 -
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Your website barely ever works, literal trash
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V    •   980 days ago  # + 0 -

website is down
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Chris    •   983 days ago  # + 0 -

I swear I've about had it with this shitty server. I can't even log in past like midnight every day on my phone and I can't even log in at all throughout the day with extreme server wait times (10+ seconds; frequent timeouts). Unable to login past the home screen.
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Mel    •   988 days ago  # + 0 -

HTTPS cert expired yesterday. Unable to login.
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Mike    •   989 days ago  # + 0 -

HTTPS cert expired yesterday. Unable to login to renew policy.
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Matt    •   989 days ago  # + 0 -

Digi cert certificate for the website has expired today. Tested on three different devices.
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Shirley Killam    •   989 days ago  # + 0 -

Trying to pay a bill and cannot today. Website is down !
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Guest    •   1168 days ago  # + 0 -

App and website
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Msm64    •   1169 days ago  # + 0 -

Website, login, app, waiting for roadside assistance.
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nick    •   1169 days ago  # + 0 -

app not working
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Guest    •   1169 days ago  # + 0 -

app and website
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Customer    •   1210 days ago  # + 0 -

Data breach, data is compromised
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Guest2    •   1210 days ago  # + 0 -

Still down from hours ago. Probably be back in the morning
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Guest    •   1210 days ago  # + 0 -

I can’t log in
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geico    •   1210 days ago  # + 0 -

same log in error
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Uh    •   1244 days ago  # + 0 -

I can't log in on the app or website and I made sure I'm using the correct username and password.
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Guest    •   1331 days ago  # + 0 -

All of it
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