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http://tsp.gov    https://tsp.gov    http://www.tsp.gov    https://www.tsp.gov


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Donald    •   31 days ago  # 19 March 2024 + 0 -
Cant take out loan

when I try to take a Loan out its says this every time I get the code and hit submit: (Some information that usually appears here is currently unavailable) I have tried on 3 different computers and cleared cookies.
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a.rose    •   44 days ago  # 6 March 2024 + 0 -

cant log on
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Ms Navy    •   47 days ago  # 3 March 2024 + 0 -

Change future investment mix won't launch today but rest of website works.
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Guest    •   56 days ago  # 24 Feb 2024 + 0 -
★ ☆ ☆ ☆ ☆

Not a well designed website. Too many clicks to get to the most used features. Missing features.
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guest    •   67 days ago  # 12 Feb 2024 + 1 -
TSP Site still not working.

I've been trying to access TSP Website to apply for a Hardship Withdrawal, when I go to; Withdrawals and Rollvers Out and press "Get Started" it says this in a printout on the page in which I was trying to make a Hardship Withdrawal:
The information that usually displays here is currently unavailable.
Can somebody tell me what does this mean, I've been seeing this for the past 2 1/2 weeks.
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Just me    •   72 days ago  # + 0 -

TSP website blank. Appears to be down
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Sam    •   73 days ago  # + 0 -

App comes up displaying a blank screen
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ES    •   74 days ago  # + 0 -

It keeps saying "there was an unexpected internal error. Please try again "
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Guest    •   74 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

keeps going down. Let's go Brandon!
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TJ    •   74 days ago  # + 4 -

TSP website down 2/5/2024 11:03 EST. Getting “This Site Can’t Be Reached” Error
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Guest    •   75 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Wrong amount on 1099R
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MHar    •   78 days ago  # + 0 -

TSP is down now, as of 10:13 p.m. CST, February 1, 2024.
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Marjorie    •   118 days ago  # + 0 -

Site won't load
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Guest    •   140 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

goes down frequently
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Owen    •   192 days ago  # + 0 -

TSP website down for 4 days. Why does it take so long to correct issue?
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Guest    •   193 days ago  # + 2 -
★ ☆ ☆ ☆ ☆

Everything about this website sucks ever since they changed things to scam you into buying mutual funds. f***ing idiots.
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Gary    •   193 days ago  # + 2 -

10-10 9:25 Still not working same problem for 3 days
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Frustrated Ex Postal Worker    •   193 days ago  # + 1 -

Still blank screen after log in 10/09/23 6:15pm Central
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Don    •   193 days ago  # + 1 -

After entering the verification numbers, the screen goes blank. Just a white screen that does nothing.
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Keith    •   193 days ago  # + 1 -

Blank screen after code last 3 days.
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John    •   193 days ago  # + 1 -

I only check in once or twice a year and it never seems to work thank you government
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Guest    •   193 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

horrible site when so many rely on it for daily use. This could cost many thousands of dollars when it cannot be accessed
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William    •   194 days ago  # + 1 -
TSP Sucks

Same. After entering mfa, just a white screen. Tried multiple devices, 2 phones, 2 computers, and get the same. After the "upgrade", TSP is almost unusable.
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Joe    •   194 days ago  # + 2 -

Same as everyone else, blank screen after entering code
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Frustrated Fed    •   194 days ago  # + 0 -

TSP website continues to disappoint. Why is the TSP board paying Accenture anything?
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Daniel    •   194 days ago  # + 4 -

White screen after code verification. Been like that for the last two days...
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Nancy    •   194 days ago  # + 3 -

I type in my password, and then enter my verification code, and the screen just freezes or hangs.
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Kirk Larson    •   194 days ago  # + 2 -

Me too. All day can’t get on. Just white screen
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GG    •   194 days ago  # + 10 -

After entering the verification numbers, the screen goes blank. Just a white screen that does nothing.
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Guest    •   194 days ago  # + 0 -
★ ★ ☆ ☆ ☆

login is never reliable. sometimes it works, sometimes it doesn't.
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Ron    •   194 days ago  # + 29 -

After logging in, screen goes blank and freezes. Tried numerous times with different browsers.
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Joe    •   194 days ago  # + 16 -

Can't log in. After entering security code, the site goes to a blank screen and freezes.
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Guest    •   208 days ago  # + -1 -
★ ☆ ☆ ☆ ☆

Mobile access is absurd. Typical if the bureaucracy doing a crap job and no doubt some retired colonel got the contract due to the incredible amount of corruption and cronyism in the government . Rewarding incompetence and saying it's fine as far as they are concerned. Horrible.
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Guest    •   219 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

The reworked website is the biggest piece of crap I think I've ever seen. Whatever moron designed it didn't know what they were doing, but it doesn't surprise me since it's the government. This should just go back to the old website and trash this new piece of crap
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guest    •   270 days ago  # + 1 -

I get and then enter the code, but I don't get logged in. white screen saying "almost done!" for maybe 5 minutes now.
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Guest    •   351 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Login is always temporarily unavailable
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Guest    •   379 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Login not working after clicking verify. Error report .
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Guest    •   389 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Awful to deal with since website change over. Recently tried to roll over my Roth IRA out of my TSP into another Roth IRA, but the TSP rep couldn't explain why it had a "taxable" portion and non-taxable portion. After an hour on the phone, I said I would go do some research on my own and he said I should because I had to be 59-1/2. At that point I realized I had wasted another hour of my life talking to someone who had less information than an IRA brochure contained. THIS PERSON HAS CONTROL OF MY MONEY!
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Guest    •   390 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Clown site almost always down
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Guest    •   441 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Unable to set up periodic withdrawals. Even employees on the help line cannot do this. Half the time when I try to do anything, the whole TSP system just freezes. Awful!!!
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Patience    •   444 days ago  # + 0 -

Sorry this page is temporally unavailable thank you for your patience….
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Guest    •   453 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Slow , bland a big disappointment. Was initially hard logging in
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Guest    •   496 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

New website rarely works properly.
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Guest    •   509 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

TSP is a joke you have people money and they can’t even access it once I get access I’m done with them I will get my on retirement account with someone else! This is ridiculous!
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MAB    •   524 days ago  # + 0 -

TSP login still down
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Guest    •   524 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Takes too long to find information. Too much unnecessary "fluff" on site (pictures, quizzes). Old site was much, much better.
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Phoenix T.    •   524 days ago  # + 0 -
Finding Loan repayment link is a nightmare

This website is very poorly laid out. Every time I want to make a payment to my loan, I feel like I am on a test of the labyrinth to find the right links to get to it. There is no easy way to get to your loan so you can make a payment. There should be a button on your profile, if you have a loan out, to easily make a payment.
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Phoenix T.    •   524 days ago  # + 3 -

I haven't been able to login for the past 30 hours. 11Nov2022 1900 MST was first attempt.
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Guest    •   524 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

unavailable, cant initiate installment payments and no communication when we can.
wish we had the old site backl
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fred costa    •   524 days ago  # + 1 -

TSP login down for 20 hours
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VS    •   546 days ago  # + 3 -

Has anyone had trouble receiving the loan they requested? I call TSP and they say they put a ticket to Operations and they still haven't received an update. its been since July 2022
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Guest    •   551 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

pages won't load, can't do anything but see my account allocations
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CF    •   555 days ago  # + 3 -

Cannot navigate to certain place like loans and withdrawals, what a POS.
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Guest    •   565 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Secure message does not work. Cannot set up payment for loan repayment.
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Gjc    •   573 days ago  # + 2 -

Login is unavailable. No reason stated on the tsp site. This new TSP site is absolute garbage
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JH    •   584 days ago  # + 0 -

Change investments not responding. This is ridiculous. Just a white screen. Costing me money. Unhappy as hell!
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MJ    •   597 days ago  # + 1 -

I am not able to receive the authentification text without asking to resend. When I click resend code I get a message stating that the site is having technical issues, try again later. I waited 4 hours, tried again and received the same message.
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KaGee    •   615 days ago  # + 0 -

Unable to log into TSP. I keep getting "Sorry, this page is temporarily unavailable, thank you for your patience." with a half frowny face and teardrop.

Also, I do not like the new website. I like the "tables" that were on the old site. I keep a spreadsheet in Excel and the new data formatting is awful! I last tried the website on 30 Jul 22 and was unable to view data up to the 29th. I was always able to view weekly data before.
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Guest    •   615 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The accessibility and the problems with TSP this last 6 months leads me to think that the entire overall security of the system is also weaker, which worries me about my biggest savings egg for the future as outside hackers attempt to access our accounts.
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Guest    •   616 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Constantly inaccessible web page is frequently down. Glitches in many screens.
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Jack    •   616 days ago  # + 0 -

https://www.fedsmith.com/2022/08/11/gao-agrees-to-investigate-tsp-website-problems/
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Boat    •   616 days ago  # + 2 -

Another fat cat, and their inside person in procurement, got richer by off loading a POS website onto the government. The moron that though a totally useless website would be a good idea for the user has NO clue about IT...but they got a big fat bonus out of it. The old website was great for the end user but it did need some security upgrading. If it ain't broke...don't fix it.
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Guest    •   616 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Another fat cat, and their inside person in procurement, got richer by off loading a POS website onto the government. The moron that though a totally useless website would be a good idea for the user has NO clue about IT...but they got a big fat bonus out of it. The old website was great for the end user but it did need some security upgrading. If it ain't broke...don't fix it.
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Bryan G    •   616 days ago  # + 1 -

Experiencing the "Sorry, this page is temporarily unavailable" with the weeping emoji face - AGAIN. Site has also repeatedly said an email is coming or that a form is coming in the mail - neither of which EVER arrive. There is no secure messaging capability and, if lucky enough to actually talk to anyone, most service reps have little to no idea what they are doing.
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Thomas Gregory    •   616 days ago  # + 0 -

Your site says TSP server is UP, TSP.GOV says, "Sorry,..."
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Guest    •   622 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

i could not establish my new account for over two weeks! i spent several weekends and evenings - when setting up my new account - i when through the entire process at least a dozen times - all ending in failure - with nondescript message like session terminated, or email already being used (yes it is my email). it was a terrible experience. i called the helpdesk line multiple times - never got through to speak to anyone - wait times of 120 minutes! this site was not ready for go-live; not even close for a beta; it is clear these folks did not properly stress test their site prior to cut-over. a terrible experience.
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Broke    •   623 days ago  # + 0 -

Broken!
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Frances    •   623 days ago  # + 0 -

I'm getting the same error on both the TSP website and app after I click the Login button. The error is "Sorry, this page is temporarily unavailable" with an annoying emoji face with a teardrop.
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Kevin    •   623 days ago  # + 0 -

Probably fixing something that is not broken again. Typical government nonsense. It has been down for ne been trying now for 2 hours off and on.
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Jake    •   623 days ago  # + 0 -

I'm getting the same error on both the website and app when I try to login, "Sorry, this page is temporarily unavailable, thank you for your patience."
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Jon    •   623 days ago  # + 0 -

Yep, got a text at 5:15am from TSP giving me a multi-factor authentication code. Didn't see it until 8am, and immediately tried logging in to no avail. Sure hope no one got access to my account.
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Jay    •   623 days ago  # + 0 -

Same issue as Gloria this morning: I can receive the access code for 2FA and submit but receive an error stating "Your identity couldn’t be confirmed, so this site isn’t available to you right now."
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Gloria    •   623 days ago  # + 0 -

I am unable to access the site this morning. I can get the access code and submit but the error says there is no account found or it is unavailable. I have had no issues until this morning.
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CRC    •   625 days ago  # + 0 -

it takes me so much longer to find what i am looking for in the new system (when its actually running) bring back the old system it worked it was fast and reliable. oh yea cash means "G" so confusing just to see where your money is now etc..
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Colby    •   625 days ago  # + 0 -

The new system is absolute garbage, so is the app. I hope were not paying for this garbage upgrade out of our retirement. Literally the only thing the old system needed was a upgrade in their 2FA by adding hardware security keys and software authenticators so people who don't want to use the old hackable sms 2FA had a choice. I use Yubikeys on everything except TSP. So they redo the entire system and add a app and STILL DIDNT UPGRADE THE 2FA. How stupid.
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Guest    •   627 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

After being on hold for an hour I was told that the issue with the loans its a "know issue" and "they are working on it" but "do not have an estimated time when the issue will be resolved" so the option I was given was to try again tomorrow, or call them so they check the status of the issue...Complete trash.
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Guest    •   629 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Straight fraud from the contractor.
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Marvin    •   637 days ago  # + 0 -

The new system is pure garbage & someone need to be fired for creating this chaos! I can’t even get my loan repaid because my checks are not being cleared. Even the repay direct on the site is pure garbage!
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BK    •   648 days ago  # + 0 -

I also was getting Error:CNFM call made when there were no open activities to confirm (001100007) on my internet browser (Brave). Ended up having success through the TSP Google app. So those of you getting the same error, try using the app.
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RJ    •   648 days ago  # + 0 -

Thanks CC, I was having the same problem and was able to submit the request through the app.

"I was getting the CNFM error when trying to submit a loan through Google chrome & Microsoft edge but was able to successfully request one through the app. Those getting the 001100007 may want to try that route"
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Tom    •   648 days ago  # + 0 -

The app works! Thanks for that comment CC! Don’t waste your time on the phone. Download the app.
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CC    •   649 days ago  # + 0 -

I was getting the CNFM error when trying to submit a loan through google chrome & Microsoft edge but was able to successfully request one through the app. Those getting the 001100007 may want to try that route
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A Vickers    •   649 days ago  # + 0 -

AVA helped just had to work around the server issues
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S Hall    •   649 days ago  # + 0 -

Does anybody know what's going with the TSP website? I hate getting error messages CNFM call made when there were no open activities to confirm (001100007)
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Guest    •   649 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Horrible
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Brandi not so HAPPY w this $hit    •   649 days ago  # + 0 -

This is the worst website ever! I applied for a loan going in two weeks it pended!!!!
I called and hold time was 69 minutes. I waited about 40 before I just gave up. Trying to build a home and can’t even get my funds. What crock of BS IS THIS????
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Scrilla    •   649 days ago  # + 0 -

This site is struggling.

What does this issue mean?
"CNFM call made when there were no open activities to confirm (001100007)"
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itsMyMoney    •   651 days ago  # + 0 -

This new site is laughably horrible and unusable. I keep getting errors when trying to take out a loan and can't get anyone to ever answer the phone. How are they able to basically lock me out of my account with not access to my funds?!?!
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SJR    •   651 days ago  # + 0 -

When applying for load and submit it says "CNFM call made when there were no open activities to confirm (001100007). Been on hold 90 minutes.
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Kb    •   652 days ago  # + 0 -

Cant log in on mobile phone. Says login info is incorrect.
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Guest    •   652 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

OH my God! and AVA is useless!!!
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Guest    •   652 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I have been trying to get a TSP loan since yesterday 07/06/2022. I spoke with customer service rep who asked me for my user id and password. I said no... is that even legal? she said someone would get back to me within 24 hours keep getting error message when submitting application online CNFM call made when there were no open activities to confirm (001100007) been on hold for 1 hour 50 minutes today. spoke to a rep and she stated she had to transfer me to the loan department. very upset.....
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Guest    •   661 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

When you call for information, the person answering the phone knows NOTHING about the TSP!! She says she will direct your question to the appropriate dept and you will get an email with the answer to your question in a couple of days. It has been EIGHT DAYS!! NO RESPONSE!! Terrible, really inexcusable.
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Guest    •   668 days ago  # + 0 -
★ ★ ☆ ☆ ☆

It is worse than useless no specific info on how to use website. Terrible
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Guest    •   670 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I logged in and did the changes for the new account and now cannot log in. Recovery options don't work. It will not send an email. Nothing works.
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DC    •   670 days ago  # + 0 -

ALL my POA information is gone. GONE! No agent even knows what that is and the "new" LEGAL department hides themselves and are unreachable. TSP got rid of the last legal department and found new contractors. Typical government crap. The whole website is awful. Time to finally leave TSP after 25+ years. Run so poorly with agents who do not even know what a POA is.
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Guest    •   674 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website and customer service disaster and they lost all Beneficiary and POA (legal) information!
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Guest    •   674 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website and customer service disaster
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Guest    •   674 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

not even a star--this the worse and there should be a law suit. No one have been able to see there accounts because they cannot login or set their new login. Horrible!! lost of hour and money because of their software login!!! Horrible.
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Hi joe    •   674 days ago  # + 0 -

This is a cluster flub, the new website is awful.
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Mjones    •   675 days ago  # + 0 -

Can't login. No SMS code received.
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Lou Stoole    •   681 days ago  # + 0 -

There is a connection issue with respect to SMS/Text confirmation code. I cannot login, because I am not receiving TSP's text code.

Why are things changing? For the reason of equity or some transfund gender value. Will there be a LGBTQN5679! fund announced?
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Walter Demming    •   681 days ago  # + 0 -

What a f***ed-up website. I set-up my new account, confirmed authentication, then tried to log-on without success. The SMS messaging is nonresponsive. Go figure... These dipshit, website developers can eat my ass like a doughnut, all around the hole.

f*** you, Joe Biden, and f*** your incompetent Administration.
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B    •   682 days ago  # + 0 -

Why mess with something that was working perfectly fine? Stupidity
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S    •   682 days ago  # + 0 -

I just filled out a form my congressional representative asking for help. We saved that money and deserve access to it. TSP won't answer my emails and when I stayed on the phone with a wait time of 2 hours they dropped my call a little after an hour of waiting and listening to that awful music. I am furious
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Leroy    •   682 days ago  # + 0 -

They are doing this on purpose.
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Guest    •   682 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Its been down for 2 weeks.
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Guest    •   683 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Worst customer service ever… site is always down. They asked for new info for two way authentication, filled it all out and haven’t been able to access my account since. Called the help line and was told there’s a 105 minute wait… one hour and thirty-five minutes??? Crazy and pathetic.
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Guest    •   685 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Very unhappy
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Joe Citizen    •   686 days ago  # + 0 -

Rumor is that the Russians have hacked the TSP website and removed most of the funds. Will end up being biggest crisis in US history and possibly bankrupt the nation. Turns out the director of TSP is really from India and not a US Citizen. Govt is trying to keep a lid on this!!
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J    •   686 days ago  # + 0 -

New web page failed after first day, and features did not work when it was up. Had to do the new login process again the 2nd day. It worked for a while, now can't log in again. When it was up, there was no balance history. Why was this activated with so many bugs?
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I’ve been on the phone with TSP for two days strai    •   687 days ago  # + 0 -

Horrible I’ve been on the phone with TSP for two days straight spinning anywhere between 3 1/2 to 4 hours to speak to someone the system will not allow me to submit my drivers license now it blocked me from saying my phone number is now not valid a complete failure of incompetence of a continuation a proper resources and hiring in the federal government it is across-the-board inconvenience process incompetence
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T Lister    •   687 days ago  # + 0 -

This web upgrade was not ready. I cannot see the PIP. More importantly I cannot find my monthly withdrawal info. What happened? This upgrade was obviously not well thought out.
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dr    •   687 days ago  # + 0 -

class action lawsuit ?
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Guest    •   687 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

They don't answer calls. Put you on hold for long time then disconnect. Over and over.
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Guest    •   688 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Unable to set new login as required. Won't accept my telephone number, won't use photo ID I uploaded; been trying to call customer service all day no one answers or busy.
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Guest    •   688 days ago  # + 0 -
★ ★ ★ ★ ★

I’ve been trying to call customer service for 2.5 hours. No one is answering the phone.
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Guest    •   688 days ago  # + 0 -
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Cannot get anyone to answer the phone!
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Guest    •   688 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website broken, can't login
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kt    •   820 days ago  # + 0 -

link to login screen is dead. The calculators are also down.
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DD    •   841 days ago  # + 0 -

Site Can't be reached to login
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Guest    •   850 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

website always says .having trouble finding that site. its always down . so tired of it .
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A Goulette    •   906 days ago  # + 0 -

Can’t log in
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