MAB    •   27 days ago  # 13 November 2022 + 0 -
TSP login still down

Phoenix T.    •   27 days ago  # 13 November 2022 + 0 -
Finding Loan repayment link is a nightmare
This website is very poorly laid out. Every time I want to make a payment to my loan, I feel like I am on a test of the labyrinth to find the right links to get to it. There is no easy way to get to your loan so you can make a payment. There should be a button on your profile, if you have a loan out, to easily make a payment.

Phoenix T.    •   27 days ago  # 13 November 2022 + 3 -
I haven't been able to login for the past 30 hours. 11Nov2022 1900 MST was first attempt.

fred costa    •   27 days ago  # 13 November 2022 + 1 -
TSP login down for 20 hours

VS    •   50 days ago  # 21 October 2022 + 1 -
Has anyone had trouble receiving the loan they requested? I call TSP and they say they put a ticket to Operations and they still haven't received an update. its been since July 2022

CF    •   58 days ago  # + 3 -
Cannot navigate to certain place like loans and withdrawals, what a POS.

Gjc    •   77 days ago  # + 2 -
Login is unavailable. No reason stated on the tsp site. This new TSP site is absolute garbage

JH    •   87 days ago  # + 0 -
Change investments not responding. This is ridiculous. Just a white screen. Costing me money. Unhappy as hell!

MJ    •   100 days ago  # + 0 -
I am not able to receive the authentification text without asking to resend. When I click resend code I get a message stating that the site is having technical issues, try again later. I waited 4 hours, tried again and received the same message.

KaGee    •   119 days ago  # + 0 -
Unable to log into TSP. I keep getting "Sorry, this page is temporarily unavailable, thank you for your patience." with a half frowny face and teardrop.

Also, I do not like the new website. I like the "tables" that were on the old site. I keep a spreadsheet in Excel and the new data formatting is awful! I last tried the website on 30 Jul 22 and was unable to view data up to the 29th. I was always able to view weekly data before.

Jack    •   119 days ago  # + 0 -
https://www.fedsmith.com/2022/08/11/gao-agrees-to-investigate-tsp-website-problems/

Boat    •   119 days ago  # + 0 -
Another fat cat, and their inside person in procurement, got richer by off loading a POS website onto the government. The moron that though a totally useless website would be a good idea for the user has NO clue about IT...but they got a big fat bonus out of it. The old website was great for the end user but it did need some security upgrading. If it ain't broke...don't fix it.

Bryan G    •   119 days ago  # + 0 -
Experiencing the "Sorry, this page is temporarily unavailable" with the weeping emoji face - AGAIN. Site has also repeatedly said an email is coming or that a form is coming in the mail - neither of which EVER arrive. There is no secure messaging capability and, if lucky enough to actually talk to anyone, most service reps have little to no idea what they are doing.

Thomas Gregory    •   119 days ago  # + 0 -
Your site says TSP server is UP, TSP.GOV says, "Sorry,..."

Broke    •   126 days ago  # + 0 -
Broken!

Frances    •   126 days ago  # + 0 -
I'm getting the same error on both the TSP website and app after I click the Login button. The error is "Sorry, this page is temporarily unavailable" with an annoying emoji face with a teardrop.

Kevin    •   126 days ago  # + 0 -
Probably fixing something that is not broken again. Typical government nonsense. It has been down for ne been trying now for 2 hours off and on.

Jake    •   126 days ago  # + 0 -
I'm getting the same error on both the website and app when I try to login, "Sorry, this page is temporarily unavailable, thank you for your patience."

Jon    •   126 days ago  # + 0 -
Yep, got a text at 5:15am from TSP giving me a multi-factor authentication code. Didn't see it until 8am, and immediately tried logging in to no avail. Sure hope no one got access to my account.

Jay    •   126 days ago  # + 0 -
Same issue as Gloria this morning: I can receive the access code for 2FA and submit but receive an error stating "Your identity couldn’t be confirmed, so this site isn’t available to you right now."

Gloria    •   126 days ago  # + 0 -
I am unable to access the site this morning. I can get the access code and submit but the error says there is no account found or it is unavailable. I have had no issues until this morning.

CRC    •   128 days ago  # + 0 -
it takes me so much longer to find what i am looking for in the new system (when its actually running) bring back the old system it worked it was fast and reliable. oh yea cash means "G" so confusing just to see where your money is now etc..

Colby    •   128 days ago  # + 0 -
The new system is absolute garbage, so is the app. I hope were not paying for this garbage upgrade out of our retirement. Literally the only thing the old system needed was a upgrade in their 2FA by adding hardware security keys and software authenticators so people who don't want to use the old hackable sms 2FA had a choice. I use Yubikeys on everything except TSP. So they redo the entire system and add a app and STILL DIDNT UPGRADE THE 2FA. How stupid.

Marvin    •   140 days ago  # + 0 -
The new system is pure garbage & someone need to be fired for creating this chaos! I can’t even get my loan repaid because my checks are not being cleared. Even the repay direct on the site is pure garbage!

BK    •   151 days ago  # + 0 -
I also was getting Error:CNFM call made when there were no open activities to confirm (001100007) on my internet browser (Brave). Ended up having success through the TSP Google app. So those of you getting the same error, try using the app.

RJ    •   152 days ago  # + 0 -
Thanks CC, I was having the same problem and was able to submit the request through the app.

"I was getting the CNFM error when trying to submit a loan through Google chrome & Microsoft edge but was able to successfully request one through the app. Those getting the 001100007 may want to try that route"

Tom    •   152 days ago  # + 0 -
The app works! Thanks for that comment CC! Don’t waste your time on the phone. Download the app.

CC    •   152 days ago  # + 0 -
I was getting the CNFM error when trying to submit a loan through google chrome & Microsoft edge but was able to successfully request one through the app. Those getting the 001100007 may want to try that route

A Vickers    •   152 days ago  # + 0 -
AVA helped just had to work around the server issues

S Hall    •   152 days ago  # + 0 -
Does anybody know what's going with the TSP website? I hate getting error messages CNFM call made when there were no open activities to confirm (001100007)

Brandi not so HAPPY w this $hit    •   152 days ago  # + 0 -
This is the worst website ever! I applied for a loan going in two weeks it pended!!!!
I called and hold time was 69 minutes. I waited about 40 before I just gave up. Trying to build a home and can’t even get my funds. What crock of BS IS THIS????

Scrilla    •   153 days ago  # + 0 -
This site is struggling.

What does this issue mean?
"CNFM call made when there were no open activities to confirm (001100007)"

itsMyMoney    •   155 days ago  # + 0 -
This new site is laughably horrible and unusable. I keep getting errors when trying to take out a loan and can't get anyone to ever answer the phone. How are they able to basically lock me out of my account with not access to my funds?!?!

SJR    •   155 days ago  # + 0 -
When applying for load and submit it says "CNFM call made when there were no open activities to confirm (001100007). Been on hold 90 minutes.

Kb    •   155 days ago  # + 0 -
Cant log in on mobile phone. Says login info is incorrect.

DC    •   173 days ago  # + 0 -
ALL my POA information is gone. GONE! No agent even knows what that is and the "new" LEGAL department hides themselves and are unreachable. TSP got rid of the last legal department and found new contractors. Typical government crap. The whole website is awful. Time to finally leave TSP after 25+ years. Run so poorly with agents who do not even know what a POA is.

Hi joe    •   178 days ago  # + 0 -
This is a cluster flub, the new website is awful.

Mjones    •   178 days ago  # + 0 -
Can't login. No SMS code received.

Lou Stoole    •   185 days ago  # + 0 -
There is a connection issue with respect to SMS/Text confirmation code. I cannot login, because I am not receiving TSP's text code.

Why are things changing? For the reason of equity or some transfund gender value. Will there be a LGBTQN5679! fund announced?

Walter Demming    •   185 days ago  # + 0 -
What a f***ed-up website. I set-up my new account, confirmed authentication, then tried to log-on without success. The SMS messaging is nonresponsive. Go figure... These dipshit, website developers can eat my ass like a doughnut, all around the hole.

f*** you, Joe Biden, and f*** your incompetent Administration.

B    •   186 days ago  # + 0 -
Why mess with something that was working perfectly fine? Stupidity

S    •   186 days ago  # + 0 -
I just filled out a form my congressional representative asking for help. We saved that money and deserve access to it. TSP won't answer my emails and when I stayed on the phone with a wait time of 2 hours they dropped my call a little after an hour of waiting and listening to that awful music. I am furious

Leroy    •   186 days ago  # + 0 -
They are doing this on purpose.

Joe Citizen    •   189 days ago  # + 0 -
Rumor is that the Russians have hacked the TSP website and removed most of the funds. Will end up being biggest crisis in US history and possibly bankrupt the nation. Turns out the director of TSP is really from India and not a US Citizen. Govt is trying to keep a lid on this!!

J    •   190 days ago  # + 0 -
New web page failed after first day, and features did not work when it was up. Had to do the new login process again the 2nd day. It worked for a while, now can't log in again. When it was up, there was no balance history. Why was this activated with so many bugs?

I’ve been on the phone with TSP for two days strai    •   190 days ago  # + 0 -
Horrible I’ve been on the phone with TSP for two days straight spinning anywhere between 3 1/2 to 4 hours to speak to someone the system will not allow me to submit my drivers license now it blocked me from saying my phone number is now not valid a complete failure of incompetence of a continuation a proper resources and hiring in the federal government it is across-the-board inconvenience process incompetence

T Lister    •   191 days ago  # + 0 -
This web upgrade was not ready. I cannot see the PIP. More importantly I cannot find my monthly withdrawal info. What happened? This upgrade was obviously not well thought out.

dr    •   191 days ago  # + 0 -
class action lawsuit ?

kt    •   324 days ago  # + 0 -
link to login screen is dead. The calculators are also down.

DD    •   345 days ago  # + 0 -
Site Can't be reached to login

A Goulette    •   409 days ago  # + 0 -
Can’t log in