Tui.co.uk Current Status

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Website: tui.co.uk

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 Tui.co.uk status: NO ISSUES  200 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on tui.co.uk. In this case, use the links below:

http://tui.co.uk    https://tui.co.uk    http://www.tui.co.uk    https://www.tui.co.uk


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Guest    •   48 days ago  # 17 October 2024 + 0 -
★ ☆ ☆ ☆ ☆

Not coming up with anything when searching, I don’t believe all holidays are gone
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Guest    •   51 days ago  # 14 October 2024 + 0 -
★ ☆ ☆ ☆ ☆

Site not working!!!
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Rob Palmer    •   79 days ago  # 16 September 2024 + 0 -

Access denied on Web tui.co.uk

App won't let me cancel trip. App says oops, something has gone wrong, try again later,
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Megan    •   83 days ago  # 11 September 2024 + 0 -

Tui not loading booking to make payment on app or website
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Carrie    •   92 days ago  # 3 September 2024 + 0 -

Can search for holidays but get an error if I clock on one. Also cannot filter by Trip Advisor Rating.
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Martyn    •   94 days ago  # + 1 -

Will not load holiday to account
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Dave    •   104 days ago  # + 0 -

Cannot get passed the inbound flight chekin page
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Vro    •   108 days ago  # + 0 -

Cannot access manage my booking to pay
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Rick    •   108 days ago  # + 0 -

And that is on Safari and Edge
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Rick    •   108 days ago  # + 0 -

Slow and nearly non responsive
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Lisa Balfour    •   110 days ago  # + 0 -

Getting an access denied error
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Chris Walsh    •   111 days ago  # + 0 -

Tui site not loading tonight
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Ray    •   121 days ago  # + 1 -

Apache Server at www.tui.co.uk Port 33020
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Richard    •   138 days ago  # + 0 -

Whole site and tui app is down
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Guest    •   182 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Having trouble with server apache server at www.tuui.co port36020
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Chris    •   183 days ago  # + 0 -

Unable to make changes to booking or change dietry requirements
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Kathryn    •   188 days ago  # + 0 -
App, not installing properly

App not working on phone. Installed deleted, cleared data and cache, restarted phone, yet still not able to move beyond page that says Welcome! and offers the option to change country. No buttons/links.
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Emma Trett    •   219 days ago  # + 0 -

Amendment fails every time
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Mary    •   223 days ago  # + 1 -
Tui App is worst I’ve ever experienced!

I have paid the Cruise in full (10,000) and now the App says my details are not known so I cannot access the App to book trips, check in on line etc absolutely appalling
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J    •   227 days ago  # + 1 -

Tui app not accepting password. Can access my account via the website.
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Paul    •   231 days ago  # + 0 -

Tui app just keeps stopping, been like this for months. Have deleted and reloaded several times still stopping. So annoying
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Guest    •   239 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website doesn't work and cannot enter all API details - takes a long time to enter all the data accurately but cannot save it and all data is lost when you leave the API screen - really annoying as I have entered API for seven passengers and no further forward. Not good enough TUI
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Guest    •   243 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It’s not working!
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Judith op den Brouw    •   245 days ago  # + 0 -

cant get boarding passes on line or in app
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Holiday    •   248 days ago  # + 0 -

Tui manage my booking down
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Guest    •   250 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Technical issues
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Guest    •   250 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website technical issues
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dee    •   252 days ago  # + 0 -

Access Denied
You don't have permission to access "http://www.tui.co.uk/" on this server.
Reference #18.1e847b5c.1711554423.c9200237
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Guest    •   257 days ago  # + 0 -
★ ★ ☆ ☆ ☆

They don't respond. Travelling tomorrow and still can't print cruise boarding passes!!!
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Guest    •   258 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

cannot book holiday.all i get is Bad request server could not under stand Request. Apache server error Port33020 and Port36020.It must be your problem as I don not have any problems with my computer or body else.Will have to go with Jet2.
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Guest    •   260 days ago  # + -1 -
★ ☆ ☆ ☆ ☆

very slow to load each page, now error message "400 - server does not understand browser request". what ??
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Denis K    •   263 days ago  # + 0 -
No confirmation of booking

Have not had confirmation of my booking to Skiathos made on 13/4/24. My online banking shows payment but nothing shown on app either. Holiday now shown £600 dearer. Awake half the night.
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Nic    •   267 days ago  # + 0 -

Payment shown as pending with bank however, error message shown on TUI website. Booking not confirmed.
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Karen    •   267 days ago  # + 0 -

Cannot book a cruise and stay as the final booking page will not load
Been like this for at least 10 days
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Mark    •   269 days ago  # + 0 -

Same issue as others App not working and the card is being declined so I’m stuck in Egypt with my funds trapped on that damn card.
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Darron Lee Darron    •   269 days ago  # + -1 -
Fix the TUI app please

This TUI app isn’t working half the time, how can I check my balance on my travel card when the app isn’t working. The app needs to be sorted and soon.
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Darron Lee Davies    •   269 days ago  # + 0 -
Can’t access my TUI app for the 2nd time in a week

I’m having problems with my TUI app as it keeps saying connection to you’re server lost, please check you’re internet and try again later. There is nothing wrong with my internet as everything is working except for my TUI app, as I got a TUI travel card and now I can’t even check my balance. A very poor app as the sane happened for a few hours last week. If it doesn’t improve I’m going to cancel my travel card and get a different one from a different firm
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Kelley    •   269 days ago  # + 0 -

TUI TravelMoney App not working, stating failed login (with correct passcode) & card is being declined.
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Kieron    •   270 days ago  # + 0 -

TUI TravelMoney App not working. Failed log in attempts even though inputting correct passcode.
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Guest    •   272 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website is useless
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Kathy    •   272 days ago  # + 0 -

Can’t book as keeps coming up saying they having issues so will book elsewhere ,poor website!!
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Sharron    •   273 days ago  # + 0 -
Tui App Not Working

Every time I open the tui app it says access denied, you dont have permission to access this server. It was working fine the other day. I need to make a payment!!!
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FREDDIE    •   280 days ago  # + 0 -
Tui app not fit for purpose

The Tui app was working fine until last week when I was asked to update.
Since then, it crashes every time I open it. I've uninstalled, reinstalled several times, makes no difference.
Reported it on the app site along with many other people, but clearly no one at Tui is bothered as its just the same.
I advised Tui via Trustpilot..... their reply was it was my fault... Or rather, my phones fault!!!!
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Robert Taylor    •   281 days ago  # + 0 -

Unable to amend booking or provide API after signing in to TUI account. Shows technical difficulties since yesterday.
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june sargezy    •   282 days ago  # + 0 -

pictures of accommodation won’t show just have a box with ?
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Elaine    •   283 days ago  # + -1 -

Cant open TUI app today for countdown to holiday. Just get white background with TUI Live Happy on screen.
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Paula    •   283 days ago  # + 0 -
Tui App

My Tui app has been working fine up until yesterday morning. Now I cannot load it despite unistalling it on my phone. When will this be fixed?
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Jacqueline    •   284 days ago  # + 0 -

When are you going to fix the technical issues its now over 2 weeks rubbish
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AMW    •   287 days ago  # + 1 -

tui app is timing out , will not open
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Guest    •   290 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

tried to log into my account for over an hour without succe , but can get into create an account without problem.
cnnot register my tui travel card . should have got a sainsbury cash passport instead. look forward to your reply if any
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Rhianne cadman    •   291 days ago  # + 0 -

Unable to book flight seats
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Jacqueline    •   293 days ago  # + -1 -

Have tried to put passports on to app yesterday and today but no luck says technical problems please fix it
Southampton area
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Stu    •   296 days ago  # + 0 -

Cannot check in for a flight, tried both app and website
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Dave    •   300 days ago  # + 1 -

App appears to be fully functional now
Manage my booking took my payment and I received confirmation via app and e mail
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Ian    •   300 days ago  # + 0 -

TUI App now working on 'Manage my booking'
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Lyn    •   300 days ago  # + 0 -

Can't manage my booking on tui app, showing invalid cors request
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Sandra    •   300 days ago  # + 1 -

Getting Cors invalid request on manage my booking.
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CM    •   300 days ago  # + 0 -

Invalid cor request manage my booking
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AlanB    •   300 days ago  # + 0 -

App when trying to manage bookings say Invalid CORS request
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Ian    •   300 days ago  # + 0 -

Invalid cors request also, been like that for about 5 days
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Yvonne    •   300 days ago  # + 0 -

Invalid cors request when trying to see my account details
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Cristina    •   300 days ago  # + 1 -

Same for me, the site/app (I've tried both) loads up until I go to manage my booking.
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Kerry    •   300 days ago  # + 0 -

Can’t manage my booking, takes me to a blank pdf page, I was going to make a payment so ha ho
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Dave    •   300 days ago  # + 2 -
Can’t get into manage my booking

Won’t let me into manage my booking on the app. Takes you to a PDF which doesn’t open
As I only Want to make a payment it’s not an urgent issue for me
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Kim    •   300 days ago  # + 0 -

Is saying I've no upcoming holidays when I login to try and pay
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Rob Bkt    •   300 days ago  # + 1 -

Cant get into tui app to manage my booking , invalid cors error message
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Lana    •   300 days ago  # + 0 -

Cannot get into manage my booking
Invaled cors error message
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Debs    •   301 days ago  # + 0 -

Can't get into Manage my Booking; Invalid CORS request error message
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Linda    •   301 days ago  # + 0 -

Can't get into Manage my Booking; Invalid CORS request error message
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Sarah    •   301 days ago  # + 6 -

Can't get on to manage my booking. Invalid CORS request
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Dawn    •   301 days ago  # + 10 -

App won't let me use the manage my booking link and shows invalid cors request ,?
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Christopher    •   303 days ago  # + 0 -

App wont open. As above, message states high battery usage. Have cleared cash but still no good.
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BL    •   307 days ago  # + 0 -

Can’t amend holiday
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RobL    •   308 days ago  # + 0 -

Takes all details but won’t let us book
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Mark    •   312 days ago  # + 0 -

I can't get into manage my booking to print my boarding passes off.
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Anne    •   312 days ago  # + 0 -

I’ve just downloaded the app but it won’t let me proceed from the country/ language page?
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Tania Gane    •   314 days ago  # + 0 -

I cannot check in for my flight tomorrow
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Linda    •   315 days ago  # + 0 -

I've checked in on line and now app is saying it doesn't recognise my booking. Agent had same issues with it and website
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Guest    •   315 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

App doesn't recognise my booking despite me checking in online
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Guest    •   323 days ago  # + 0 -

All I get from Tui is ERORR 33020 trying to book Holiday
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Guest    •   323 days ago  # + 0 -

erorr 33020 tui.
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Guest    •   326 days ago  # + 0 -
★ ★ ☆ ☆ ☆

Sporadic, discount codes dont work sometimes, scrolling goes back
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Sally B    •   328 days ago  # + 0 -
Website/App not working

Page will not load, just asks me what region I'm in ( United Kingdom or Ireland) and then nothing at all ! Have been trying for a week ! Have uninstalled and installed a few times but still nothing, same page as before, asking what region I'm in ? Frustrating & put me off of booking ..... Might just have to go back to Jet2 !!
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Lollipop    •   329 days ago  # + 0 -
Can’t add bookin

The app won’t let me add a booking, I get as far as adding lead passenger name but won’t let me add the date, can’t click on it so it just shows today’s date
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E    •   331 days ago  # + 0 -

Won't let us book
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NF    •   332 days ago  # + 0 -

When I try to click on hotel/ holiday link I get the following message:

Apache Server at www.tui.co.uk Port 33020
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Anon    •   335 days ago  # + 1 -

Will not let me change my holiday
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A Bewick    •   336 days ago  # + 0 -

Have been trying since late December and.just saying technical issues. Wondering if their website has been hacked. So Frustrating !!!
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Ian williams    •   337 days ago  # + 0 -

Won't let me enter passport details keeps saying there is a technical issue
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Gill Elliott    •   337 days ago  # + 0 -
Website frustration

For over a week now I can put in a holiday search ok but when I press continue to book any hotel a meesage appears 'bad request. Server could not understand. Apache server at Tui port 33020. I have also had the message when logging into my account or manage booking.
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Guest    •   337 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

API REGISTRATION FOR HOLIDAY STILL NOT WORKING
02/01/24
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Paul Gibson    •   337 days ago  # + 0 -

Website saying unable to,amend booking. Quite infuriating.
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M    •   340 days ago  # + 8 -

Trying to amend a booking but it says error technical problems
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Sandra Davis    •   340 days ago  # + 5 -

Tui app keeps crashing on my phone.
I've re installed it and it keeos flashing off..i get a message saying high battery akert
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Frustrated    •   341 days ago  # + 0 -
reCAPCHA

Trying to input details for Cape Verde visas but I cannot get past the reCAPCHA
Just going round and round. Tried all afternoon today. Nothing.
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Michelle annoyed    •   344 days ago  # + 0 -

Can’t amend my holiday just keep getting technical error after inputting all the information.
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Annoyed    •   345 days ago  # + 0 -

Cannot add my booking to the app for my trip starting tomorrow. Therefore cannot retrieve my transfer details!
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Guest    •   345 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

sort the app out so i can pay for my holiday
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boo    •   345 days ago  # + 2 -

will not load to pay balance!!!!
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Clare    •   349 days ago  # + 0 -
Impossible to book!!

Been trying to book a holiday all day - errors every step of the way. Finally got all the way through (probably 8th or 9th attempt today with errors at different stages) to payment, entered my card details - approved in my banking app and then errored out - tried it 3 times and every time an error so can't complete the booking. Think I'll have to give up as worried I'll max out my available credit with the repeat authorisations on my card. Trying to spend £11k with them too...
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Luke    •   349 days ago  # + 0 -

Just comes up with
We're really sorry we're having some technical problems
When attempting to book seats for the whole day
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Guest    •   351 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Their website is pathetic. I have tried to check in at least half a dozen times and when I have completed the very tedious job of entering details for seven travellers have been returned to the start page. Telephoned but they won't speak to me because the booking was through an agent. . The customer service is non-existent. Don't book with TUI if you can find any other operator!
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Angela BARNETT    •   355 days ago  # + 0 -
App not working

My app is not working at all so uninstalled and reinstalled, still not working, on opening it up blank page appears, the bounces away it's really bad app. I need it because have two more holidays booked with you, one next week, customer service bad
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Karen Shackleton    •   356 days ago  # + 0 -

Need to get into the app for my return boarding passes
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Guest    •   363 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

The TUI website is not working at all, you put all your information in and it just says it’s timed out or the ‘we are having problem loading the page’
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James Neil Price    •   369 days ago  # + 1 -

When I click on my current holiday in the trips section, it shows a message’ internal server error
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Guest    •   373 days ago  # + 3 -
★ ☆ ☆ ☆ ☆

technical difficulties all the time when using manage my booking
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Guest    •   374 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Trying to book a holiday allways down funny it's black friday
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Adrian fallon    •   380 days ago  # + 4 -

Can’t log on cruise website
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Amanda    •   381 days ago  # + -1 -

Was looking to book a cruise but cannot same error message again
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Emma    •   381 days ago  # + 2 -

TUI app done again. I’m going on holiday soon and I need to use it!! Grrrrr
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Donna    •   381 days ago  # + 0 -

Internal server error on TUI app. It’s been like it for over a week now
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Di    •   395 days ago  # + 2 -

Can’t get onto ‘my booking’
Keeps saying technical difficulties, been the same for a few days now
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Hepburn    •   398 days ago  # + 1 -
Unable to book a dining experience on a cruise I have booked keeps saying server error

Internal server error keeps coming up on the app, and log in web page on internet says server error try later on booking site for cruise experience on a cruise I am booked on , reported this via email and also phoned tui
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Eric    •   402 days ago  # + 2 -

oops something went wrong

tui app
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Dianne    •   406 days ago  # + 0 -

Didn’t load
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T McDonald    •   409 days ago  # + 0 -
Tui premier seats

Still experiencing issues when booking premium seats for flight, they are showing available but they have already gone, I lost my seats as a result.Still ongoing
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Twig    •   415 days ago  # + 7 -

Internal server error last for the last week i have been trying to get my cruise details up
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SAH    •   417 days ago  # + 0 -

Internal server error on Tui app. Unable to load our trip details
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Vicky    •   420 days ago  # + 2 -
Technical Difficulites

Issues
Tried amending my holiday on the app and website got to payment page and comes up technical difficulties. When will this be fixed as it appears lots of people are experiencing technical difficulties?
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Kerry    •   420 days ago  # + 7 -

Trying to amend booking on site get to last page confirm keeps coming up with technical issues been trying for 3 days ???
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Neil Patterson    •   421 days ago  # + 0 -

Keep getting access denied trying to open my flight check-in for tomorrow in Paphos