Tui.co.uk Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: tui.co.uk

Report an issue
Forum Comments (67)


How do you rate your experience with Tui.co.uk?

Server status information has just been updated.
Check again     What to do if the site is unavailable?


Is Tui.co.uk down today March, 2023?

Find out if Tui.co.uk is working normally or is there a problem today

 Tui.co.uk status: POSSIBLE OUTAGE  Why?

Tui.co.uk problems for the last 24 hours

City Reports
London, England 13
Wokingham, England 7
Pilsen, Plzeň Region 2
Crawley, England 2
Evesham, England 2
Rochdale, England 2
Ellesmere, England 2
Bristol, England 1
Stanford, England 1
Bury St Edmunds, England 1
Reports also come from these locations:
Madrid; Manchester, England; Derby, England; Saint Leonards-on-Sea, England; Leeds, England; Ferryhill, England; Barrow in Furness, England; Leatherhead, England; Hull, England; Banchory, Scotland; Studley, England; Liverpool, England.



Tui.co.uk not working?

Website is down, not accessible or buggy?

I have a problem with Tui.co.uk    or join Reddit-like issues discussion


Most reported problems




Tui.co.uk Forum

Tips? Frustrations? Share them with other site visitors:

Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on tui.co.uk. In this case, use the links below:

http://tui.co.uk    https://tui.co.uk    http://www.tui.co.uk    https://www.tui.co.uk


Join discussion
Reddit users are very welcome here!

or tell us about today's failure without registering
no identification required, limitations apply for anonymous comments
You typed 0 characters

Kathy      2 days ago  # 28 March 2023 + 0 -
Can login in a the app. But no holidays ect!!!!

Roger      7 days ago  # 23 March 2023 + 0 -
App not working
App not working, message Opps something went wrong can't load the content right now. Try later - problem at least 2 days now. Tui web access on phone ok

Guest      14 days ago  # 16 March 2023 + 0 -
Trying to log in for few days to select my seats and unable as wed has technical issues !!!

Guest      15 days ago  # 15 March 2023 + 0 -

Haven't been able to login for three weeks. The tech management seems quite bad.

Petejanephelan@hotmail.co.uk      18 days ago  # 12 March 2023 + 1 -
Tui app not working

T      22 days ago  # + 0 -
Select your seat down technical problems . 3 days

Guest      26 days ago  # + 0 -

Absolutely useless never book with them again

CM      31 days ago  # + 0 -
Tui website just says error 500. Useless!

Guest      31 days ago  # + 0 -

Always struggle to log in online. Staff in store so unhelpful

Cs      31 days ago  # + 0 -
Went to book holiday went to payments then crashed no booking reference but payment in pending very annoying

Jack      31 days ago  # + 0 -
website not working, neither is the app

Jj      34 days ago  # + 0 -
Tui not working
App not working on iPad and phone. Keepers telling me I’m not connected to the internet on my iPad. App telling me the conical difficulties. This is all day. Need to pay towards my holiday
. Very annoying

Carol      35 days ago  # + 0 -
unable to add my booking to the app

Jill Bollons      40 days ago  # + 0 -
I can’t get my countdown clock or booking to show

Mike c      49 days ago  # + 0 -
Tui app itinerary not showing hotel booking nor transfer for current and previous bookings

Guest      51 days ago  # + 0 -

can't log in

barbara      52 days ago  # + 0 -
very very slow today 6/2/2023 get it bleeding sorted

Roy matthews      60 days ago  # + 0 -
Trying to amend seat selection.
Saying having technical difficulties

Hazel      60 days ago  # + 0 -
Wont accept booking change just says timed out

Guest      63 days ago  # + 0 -

First time user and will never book again. Spent months trying to log in and get onto my account. Holuday is getting nearer but Tui cannot fix the problem.

Phil      63 days ago  # + 0 -
flightextras.tui.co.uk has been down all day for 'site maintenance' Unable to check in!

Yvonne      70 days ago  # + 0 -
I'm trying to book a late room for our holiday in May, it just keeps saying "technical difficulties" my son is getting the same

Helen      74 days ago  # + 0 -
Booked with tui and it said technical fault and took full payment twice

Arky!      76 days ago  # + 0 -
Haven’t been able to amend my holiday for two days, it says they are having some technical problems!

Lp      84 days ago  # + 0 -
Trying to book for the last 3 days and when you get right to the end it says page timed out every time I try??

Julie      86 days ago  # + 0 -
Booked holiday 4 days ago unable to select seats ? Technical difficulties

Guest      88 days ago  # + 0 -

..

Guest      93 days ago  # + 0 -

Cannot see my shortlist, or other items on my account. So frustrating

Annette Low      118 days ago  # + 0 -
Booked holiday online from mobile phone confirmed, unable to access account after entering email/password reverts back to that screen.

Guest      122 days ago  # + 0 -

Could not pay.

Brian      123 days ago  # + 2 -
Able to complete booking info but payment page frozen

NG      134 days ago  # + 0 -
No access to website or App now for 24 hours. What’s going on???

Nina G      134 days ago  # + 0 -
No access via website or App all day today 16th November.

Karen Brown      136 days ago  # + 0 -
Every time I go to website it says Technical difficulties...its been like that for over a year!!!

Stephanie      137 days ago  # + 0 -
Can’t book any menorca excursion all say sold out out for yet still advertising

Stuart4bs      144 days ago  # + 0 -
TUI website seems to be down not even opening

Andy Messias.      148 days ago  # + 0 -
Can't get onto website since last night.

Lyn      149 days ago  # + 3 -
Just tried to book. Got to payment, after approving with the bank and returning to tui , page said there had been a technical problem and they would report to their engineer!

Guest      149 days ago  # + 0 -

Website constantly Freezes

Lori      153 days ago  # + 0 -
Can't get on to TUI website or there app

Guest      154 days ago  # + 0 -

Can’t get on website even after 2 days !!!

Jess      156 days ago  # + 0 -
Tried to make an payment via the app, the page went blank and showed at error. Had to call and they told me my payment have t gone through, but it's pending in my bank. Now when I true to log in, showing lots of errors.

Julie      157 days ago  # + 0 -
Not workjng to book cruise 9.30 pm

Angela flynn      163 days ago  # + 1 -
On line check in via app not working, I’ve called and the customer service agent was having the same issue. Been told to try again or I need to try again tomorrow

Dave      163 days ago  # + 0 -
TUI website will not accept payments, tried CC and paypal just get a message saying technical problems

Paddy      173 days ago  # + 0 -
I’m in Portugal trying to check-in on line via Tui Website and they are having technical difficulties.

Guest      175 days ago  # + 0 -

Terrible

Guest      181 days ago  # + 0 -

The website and app is always crashing.

Guest      191 days ago  # + 0 -

I have not been able to log in to my account for a few days, I have checked in via the email link but the boarding passes are not showing in the app!

Michael Crocker      196 days ago  # + 0 -
After log in any command i make results in "Bad Command" error message and i need to print my Boarding Passes

Dougal      202 days ago  # + 0 -
Last-minute holidays are visible, but when I press CONTINUE it tells me it cannot understand the command. So impossible to find any details of any holidays. From Monday 5th Sept till Friday 9th. How can anyone book?

D      203 days ago  # + 0 -
Cannot check in as it thinks it is August and we are in September

Julie      209 days ago  # + 0 -
I can not book any of the cruises when you press the continue button nothing happens also won't let you edit the search

Guest      218 days ago  # + 0 -

System down, no communication, terrible service

Emma      219 days ago  # + 0 -
Won’t let me check in get to final submission then says “we are experiencing technical difficulties”

Guest      241 days ago  # + 0 -

Holiday through them has been the most ongoing stressful thing I have done.

Guest      254 days ago  # + 0 -

Dreadful for information, no app no website, NO EXPLANATION...

G-man      267 days ago  # + 0 -
Unable to logging to the Tui app or web site via 2pc's, 2 different phones via mobile date & wifi they are having a terminal melt down I fear...... WTF

Lucy      295 days ago  # + 0 -
Last two months payments taken but not showing on app. Spoken to someone who promised to call back within 72 hours but heard nothing......this has happened twice! Joined the online chat at 5.42pm and was advised the waiting time was 1 hour 8 minutes. I eventually got thrown out at 8pm as they were closed and I was still waiting!!

Tracy      297 days ago  # + 0 -
Balance paid but app not updated still says i owe money had no email confirmation but its gone out of my bank, also chosen seats when first booked holiday ,seats not all fully showing booked but money taken

Stueeeeeeeee      304 days ago  # + 0 -
Flight extras saying "cannot find booking" despite correct creds and codes

JP      322 days ago  # + 0 -
TUI Check in online down on app and website. Been told to check in at the airport 3 hours before flight.

Dan      323 days ago  # + 0 -
Unable to check in for flight or contact anyone at TUI

Barry      350 days ago  # + 0 -
Extra leg room seats paid for but not showing in App
Keep being told its all booked but doesn't show on booking system even for in store staff

Steve      364 days ago  # + 0 -
When will this error be fixed? Not showing booked
Holidays

Basil      364 days ago  # + 0 -
Cannot view details of hols.. site has said doing
Maint now for over a week

Leslie Williams      369 days ago  # + 0 -
Cannot get into account cannot view details of chosen holiday