Lotty    •   3 days ago  # 27 March 2023 + 0 -
Language set to English but everything is in French.

Ani    •   4 days ago  # 26 March 2023 + 0 -
I’m trying to type a message but the keyboard isn’t appearing

Sharon    •   5 days ago  # 25 March 2023 + 0 -
Blocked account
Blocked due to suspicious activity on my account cannot report it to customer service just an email saying the want copies of bank cards and statements etc no way

Linda    •   6 days ago  # 24 March 2023 + 0 -
Blocked account
Blocked due to suspicious activity, only wanted to change a size on one of my items as incorrectly listed it, want copies of bank cards (do say hide some info), statements etc... don't think so

Sue    •   6 days ago  # 24 March 2023 + 0 -
Blocked Account
Blocked due to me reporting an external dispute??? Contact my bank? But I have a receipt for the purchase and confirmation was done via face recognition through the banking app. Customer service is saying 48 hour turnaround on query due to excessive enquiries.
All I did was buy something.

Susan    •   7 days ago  # + 7 -
Have used vinted for a while no problems but now I suddenly can't pay! Says payment error every time.

Sue    •   15 days ago  # + 0 -
Only joined a couple of weeks ago. Have not bought or even listed anything Now account is blocked due to suspicious activity!!!

Guest    •   17 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
It’s impossible for me to pay online or the app. I’ve tried different cards, all with plenty of credit, browsers and the app. It takes me to a conversation page on the app and says payment error every time I try to pay. Been like it for a week.

Me    •   19 days ago  # + 0 -
Cannot purchase anything
Cannot purchase anything. Checkout error from desktop and just redirects me to message screen on app. Absolutely rubbish. Not a Peep from "support"

Guest    •   25 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Keeps logging me out can’t access it tried everything even changing passwords don’t get the link via email just not happening & so frustrating customer service is diabolical.. no communication at all !!

Jan Ed    •   25 days ago  # + -2 -
App disappeared - had to reinstall. Has come back but real time is not in sync - have tried restarting, but makes no difference.

Jayne Jackson    •   26 days ago  # + -1 -
App not opening. Just black screen

Em    •   31 days ago  # + 4 -
App down at the moment

Guest    •   31 days ago  # + -1 -
★ ★ ★ ★ ★
I Love Vinted

Chaz    •   32 days ago  # + 0 -
App keeps kicking me out for no apparent reason and the screen also freezes when on the app

Josie    •   41 days ago  # + 1 -
App is broken
Was stuck on the loading screen and couldn’t get into the app. Then re-downloaded it and now vinted emails don’t work and doesn’t direct me to change my password

Samara    •   43 days ago  # + 5 -
App saying phone number is wrong or not valid then not letting me try again for 2 hours then does it again

Chan    •   45 days ago  # + 1 -
Can’t reply to messages
App is annoying me now I cannot reply to any seller I have brought from keeps telling me sorry something is wrong !! Please fix it I don’t want sellers thinking I’m being rude

L    •   53 days ago  # + -1 -
Kicked out
Kicked me out for no apparent reason then told me to verify phone number then kept telling me it’s wrong then blocked me for 24 hours. Now what do I do. ????

Guest    •   54 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Asking for mobile data and not allowing f any access

Karen Jones    •   55 days ago  # + 0 -
Not able to access account at all
Hell since Wednesday 1st February I could not access My Vinted Acc I needed to let customers know I have received Vinted telling me wrong or try ed to many times couldn’t do a thing so I didn’t know what to do it made me so mad I then deleted to start again same thing repeated so now I’m totaly stuffed from Kazza Bella 12671 or Kazza Bella 26 ………cannot log in at all ?

Gracie    •   56 days ago  # + 0 -
Logged out
I have been logged out of my account with buyers waiting and I can’t get back in ! Saying I have put the wrong password / username when I haven’t I have tried to change password but won’t let me !

charlotte    •   56 days ago  # + 0 -
Vinted number verification bug
Super confused and mad atm. Need help. I have £110 worth of items in transit. Quite a lot of the items have been lost this month so im in the process of receiving compensation.

Then a window pops up on app asking for my mobile number (to provide notification if there could be suspicious activity in future). Common process for web transactions sure. So i input phone number and get these results > told its incorrect, to many characters input or it plainly fails to accept it.

now i am receiving answer that its been inputted wrong to many times i have to wait 24 hours.

Whats the solution. because of this i cannot access the app to make a complaint. I cannot find an email address to request support and obviously i cannot open the app to observe my deliveries and push the compensation through to my bank account.


Its possible i may have missed a digit or put a wrong digit when inputting my number when signing up. But how do i rectify the issue if i cant contact Vinted.

SM    •   57 days ago  # + 4 -
Can’t get in and have no idea why!?
Telling me that my username or password are incorrect. They are not! Have hundreds in my account and items to sell and can’t get it! WHAT????

Cs    •   57 days ago  # + 7 -
Telling me to verify phone number then not allowing me to do so. Also trying to reset password and it’s not working.

Guest    •   58 days ago  # + 0 -
★ ★ ★ ☆ ☆
Seems to be a few bugs on app

Aimee    •   60 days ago  # + 1 -
Cannot post or purchase anything says server error

Lainey    •   60 days ago  # + 0 -
Vinted is closed
I do remember when checking my balance yesterday that it said posting and deliveries will not be happening 28th and 29th so I presume Vinted are closed for maintenance or something

Lainey    •   60 days ago  # + 2 -
Won’t let me do anything

Brad p    •   60 days ago  # + 6 -
Server error when trying to list something to sell

J Torr    •   61 days ago  # + 1 -
APP won't open. Have cleared cache and still nothing.

Guest    •   62 days ago  # + 2 -
Can’t log in and it has money in it!! Can’t change password either !! Sort it out vinted!

Guest    •   63 days ago  # + 1 -
★ ☆ ☆ ☆ ☆
Very unhappy cannot log on . Can’t change password to access my account which has money in it .

Guest    •   63 days ago  # + 1 -
★ ★ ☆ ☆ ☆
Crashes all the time

Sharon    •   67 days ago  # + 0 -
I have used the app for 7 days and now cannot log in. Total waste of time. Cannot wait to close down my account !

CT    •   69 days ago  # + 0 -
Can load up app. Not opening.

MT    •   69 days ago  # + 6 -
Can’t log in or even reset password. Same as other commenters keeps sending me back to the sign in page. Need access asap

LC    •   69 days ago  # + 0 -
Post to home option not working

Jo    •   70 days ago  # + 0 -
Cant` access account or reset password
The app asked me to verify my number, this was reported as incorrect and I was then logged out of my account. The app wont accept my log in details and the password reset link keeps taking me back to the sign in page. I wouldn`t be too worried but I need to access a label to get a parcel sent out tomorrow.

Sue Gunn    •   70 days ago  # + 0 -
Can't re -set password
I Can’t log in wants a telephone number , says the number is incorrect , logged me out now I can’t reset the password just keeps going back to the same page when I click the link on my email.

SB    •   72 days ago  # + 0 -
Parcel label failed to scan, manual code also failed, can't drop off parcel

Amber    •   74 days ago  # + 5 -
Asking me to verify my phone number, I tried it but said there’s an issue so now I can’t log in

Guest    •   74 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Rubbish when you cannot even log in

Kay    •   75 days ago  # + 1 -
Can’t log in
Can’t log in wants a telephone number , says the number is incorrect , logged me out now I can’t reset the password just keeps going back to the same page when I click the link on my email

Pauline    •   76 days ago  # + 0 -
Can’t log in - says my details are incorrect - the reset password is not working - I have someone waiting ????

Jules rae    •   76 days ago  # + 2 -
Problem
Keeps asking for telephone verification can’t do it . Can’t even open e mails due to telephone verification?. I’ve sold something and a lost parcel to deal with!!! Not happy.

Joy baszucki    •   80 days ago  # + 0 -
So frustrating
Keeps coming up in French and euros , can’t order anything , can’t get help or make a complaint and if I do get on the site it disappears within seconds . So frustrating I’m going to give up using it .

Tina    •   80 days ago  # + 1 -
Being asked to verify phone number, when I do it’s says error
Cannot get on to my account at all

Guest    •   84 days ago  # + 0 -
★ ★ ★ ☆ ☆
new updates always seem to cause issues!!!

Liam    •   84 days ago  # + 0 -
Same, error on messages...

Nazli    •   84 days ago  # + 0 -
The messaging section is not working. There is an error page

Fifi9119    •   84 days ago  # + 3 -
I cannot get into my messages. Showing component error. I need to print a
label so send an item asap.

Oiiver37    •   85 days ago  # + 0 -
Vinted says I'm in France when I'm using the Vinted UK app and it won't let me change my country or location

Cas    •   86 days ago  # + -2 -
Can’t log in, keeps taking me to sign in page even though I click I have an account. Got customers waiting for replies aghhhh

Guest    •   87 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Ap keeps crashing and nothing works when selected so I can't even keep track of items I have sold. Doesn't work more than it does. SO FRUSTRATING!

Mat    •   87 days ago  # + 1 -
Galaxy S21 Vinted Not Working
Galaxy S21 interface problems.... I'm able to scroll on home screen but not able to click on any buttons or items since 1st Jan. Worked fine previously

Mel    •   88 days ago  # + 0 -
Vinted touch screen
My Samsung s21 touch screen does not work in the Vinted App anymore. It used to work fine. The app will load, and I can scroll up and down on the first page, but I can't select items to view, or type in the search bar. Ive deleted the app and reinstalled, and its just the same. Any ideas anyone?

Donna    •   105 days ago  # + 0 -
Can’t get in at all. This is the second time this has happened. Email and password useless. WTH Vinted? I have sales waiting!

Lisa    •   108 days ago  # + 1 -
I’m having the same issue. Won’t accept my phone number even though it’s correct and then said I’d had too many attempts.

Luke    •   109 days ago  # + 1 -
I’m having the same issue! Asking to verify phone number and then says too many attempts after the first attempt!

Carol Cuthbert    •   109 days ago  # + 4 -
I keep getting asked to verify my phone number then says there’s a problem. I can’t get into my account.

Kellie Wragg    •   110 days ago  # + 4 -
Loggin
Logged me out and now can’t sign back in says me details are wrong but won’t send me email to reset password
Been like this 2 days now and I have items to send and need the labels

Stacy    •   111 days ago  # + 7 -
Won’t let me access my messages and when I do it asks me to sign in but won’t accept my log in?!

Nicki    •   111 days ago  # + 4 -
Keeps logging me off or when it does work it says something went wrong ????

Laura    •   111 days ago  # + 4 -
Cant't list anything as no postage options, everything I try to do just gets an error message. What's happening?

Guest    •   111 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Can’t log in app down

Guest    •   111 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
They have blocked my account.
Haven't said why apart from 'suspicious activity'. All I've done is sold 1 thing and buy 1 thing.....months ago. I W/o he and asked what the problem was but no answer.
Goodbye Hinted, hello ebay.

Gil    •   111 days ago  # + 0 -
No buy button showing up or postage .

Milo    •   119 days ago  # + 0 -
Not accepting my payment method with no explanation

Den    •   119 days ago  # + 1 -
My vinted keeps asking for verification number but won't accept it

SA    •   120 days ago  # + 0 -
Can’t log in won’t accept my phone number, keeps saying enter a valid number

Alun    •   122 days ago  # + 1 -
I can’t buy item on Vinted.
Pressing buy now but returned back to messages with the seller

Joanne    •   128 days ago  # + 6 -
Can't download labels today and same issue with loads of other people. Any one know what's going on

Patricia    •   137 days ago  # + 1 -
Can’t add a new bank card, deleted my whole account, made a new one and still the same issue

Ann    •   137 days ago  # + 4 -
Can't buy anything - 'credit card to continue' message

Sam    •   137 days ago  # + 1 -
Can’t seem to purchase anything on vinted

Mscougskl    •   137 days ago  # + 1 -
App isn’t working

Guest    •   139 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
it keeps slowing down at the mo and saying theres an error . so what is going on with it ?.

Me    •   140 days ago  # + 1 -
Got logged out of my account and log in won’t work

Guest    •   142 days ago  # + 1 -
★ ☆ ☆ ☆ ☆
Package arrived damaged I’ve submitted an issue but it won’t send

Rachel    •   144 days ago  # + 0 -
Can't purchase anything, taken to 'send massage to seller' when clicking in Buy now.

Amanda    •   146 days ago  # + 0 -
Profile is invisible today. Paid to spotlight and no messages or views

Tracy6662    •   155 days ago  # + 0 -
Can't access my messages to print a shipping label, or to see how the customer even wants the item sent. Just keep getting the message component error. Tried using the link in the email, and logging on directly through the account, and get the same message.

P H    •   157 days ago  # + 0 -
Purchases item 30 September no item delivered sent messages to Customer Support with a automatic reply saying due to high amount of enquiries may take 48 hours - now 72
Is this the end of Vinted? I for one have lost trust in them . .

Guest    •   157 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Ew

Guest    •   158 days ago  # + 0 -
★ ★ ☆ ☆ ☆
Slow

Hayley    •   160 days ago  # + 0 -
Did the iPhone update Wednesday and have not been able to access Vinted via the App OR the Website since. Greeted with a particular screen, which I cannot bypass / re-set, but notifications still coming through, which I cannot access to action! NO further iOS update to re-set / overwrite, therefore I’m stuck until resolved :(

Jules    •   160 days ago  # + 0 -
Can’t get on website or get an e mail to reset password

Villa1203    •   160 days ago  # + 0 -
Not showing items as sent and can’t contact customer support

Teresa Phizacklea    •   161 days ago  # + 0 -
Lost all my listings and orders ..

Arianna A.    •   161 days ago  # + 0 -
Problem with log in can't log in anymore with Google I was logged out by vinted for no reason, please resolve this issue as soon as possible thank you

Alison    •   161 days ago  # + 0 -
App and web not working. It’s logged me out which i never do and wont let me log back in. Ive tried to change my password thinking it was me, but that didnt work either. Looks like something has crashed. Cant log on to send parcel tracking. ????

Tan    •   161 days ago  # + 0 -
Unable to log into my account, was logged out which I never do, tried app and website , saying error their end

Paila    •   161 days ago  # + 0 -
Unable to message anyone regarding orders. Getting an unexpected error message.

Nic    •   161 days ago  # + 0 -
Can’t log in on both the app or the website, says error on their end on the app and keeps loading with no result on the website.

Sadie    •   161 days ago  # + 0 -
Unable to access any content or make changes, keeps saying there’s a problem on their end and to contact community team but no way to access communications.

Sammy    •   161 days ago  # + 0 -
Won’t let me log in and keeps saying something went wrong their end ????????‍♀️

Neenz    •   161 days ago  # + 1 -
Keeps loading and nothing

Cheryl stevens    •   161 days ago  # + 0 -
Something went wrong messsge I can’t do anything

Emily    •   161 days ago  # + 0 -
‘Something went wrong’ coming up every time I try to do anything

Val    •   161 days ago  # + 0 -
App goes on error constantly

Nel    •   161 days ago  # + 0 -
It’s stuck loading when I open the app

Guest    •   173 days ago  # + 0 -
★ ★ ★ ☆ ☆
i cannot pay

imjustaqtpie    •   174 days ago  # + 0 -
cant load messages or look at others items

Lily    •   174 days ago  # + 0 -
Can't open messages

EW    •   174 days ago  # + 0 -
Keep getting 'server error '.

NH    •   174 days ago  # + 0 -
“Something went wrong” message upon trying to view orders/tracking

LO    •   174 days ago  # + 0 -
Yes my balance has disappeared and I can’t get on to my sales to post my parcels ????

TG    •   174 days ago  # + 0 -
Me too....not working on my ipad or android phone

Diana    •   174 days ago  # + 0 -
I keep getting message "server issue"

Guest    •   190 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Bloody app keeps stipping