Walmartmoneycard.com Current Status

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Website: walmartmoneycard.com

Earn up to $75 cash back every year on your Walmart purchases. Learn about the Walmart MoneyCard prepaid debit card.

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 Walmartmoneycard.com status: NO ISSUES  182 comments

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Admin    •    comment pinned    #
Possibly, redirect from different versions is configured incorrectly on walmartmoneycard.com. In this case, use the links below:

http://walmartmoneycard.com    https://walmartmoneycard.com    http://www.walmartmoneycard.com    https://www.walmartmoneycard.com


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Nelly    •   25 days ago  # 11 October 2024 + 0 -

I got my issue resolved and I was able to access my funds, send a mail greendothelpcentre@aol.com for a fast response and solution.
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Guest    •   26 days ago  # 11 October 2024 + 0 -
★ ☆ ☆ ☆ ☆

I've tried logging in about 50 times in the past 7hrs and still cannot see my account info
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Amal    •   66 days ago  # 1 September 2024 + 0 -

I got my issue resolved and I was able to access my funds, send a mail greendothelpcentre@aol.com for a fast response and solution.
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Karen    •   70 days ago  # 28 August 2024 + 0 -

System failure message at check out. App not working either
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Adam    •   104 days ago  # 25 July 2024 + 0 -

I got my issue resolved and I was able to access my funds, send a mail greendothelpcentre@aol.com for a fast response and solution.
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sam    •   105 days ago  # + -1 -
deissenem

Anytime I get that stupid popup message, I KNOW that Moneycard system is having major problems again.
CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
/CUSTOMER SERVICE +1 (805)-3O8 OO4O PHONE NUMBER +1 (805)-3O8 OO4O
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Lanca    •   170 days ago  # + 0 -

I got my own resolved and I was able to access my funds, send a mail greendothelpcentre@aol.com for a fast response and solution.
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Roxy    •   171 days ago  # + 2 -
Can't access my vault to transfer money to nalance

Neither the Walmart Moneycard website or the app will let you transfer money out of your vault into your available balance. That stupid message, "You have reached your daily limit. Please try again tomorrow." keeps popping up. I haven't reached my daily limit and anyway, how does moving my own money online from my vault to my available balance, have any effect on my daily limit? Anytime I get that stupid popup message, I KNOW that Moneycard system is having major problems again. This same exact problem has occurred at least ten other times, in the past year! Fix the fricking problem will you?
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Marce    •   238 days ago  # + 0 -

I got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
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James    •   265 days ago  # + 0 -
Login in issues

When i log into my account it just spins and then when i call the number on my card and enter it exactly as on card they say they cannot find the account
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Calistus    •   267 days ago  # + 0 -

I got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
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Troy olsen    •   268 days ago  # + 0 -
Very important Cannot load money on card

I cannot load money onto my card at any walmart it goes as far as to where I am supposed to enter my pin then NOTHING since Friday!! PLEASE HELP!
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Magg    •   270 days ago  # + 0 -

I got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
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Guest    •   271 days ago  # + 0 -
★ ★ ★ ☆ ☆

Site will not let me log in
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Guest    •   272 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Nobody get this card. It is one of the worst apps out there. The card never works. Trust me don't get this lame card
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T    •   272 days ago  # + 0 -

oops something went wrong in the app try again later
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C    •   272 days ago  # + 2 -

Can't log in. Says oops something is wrong try again later. Over and over.
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T schweigert    •   272 days ago  # + 0 -

I can not log on to access my funds
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Jen    •   274 days ago  # + 0 -

I clicked website, but meant to mark the app sign in as the problem.
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Lee    •   275 days ago  # + 0 -

I got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
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OH HOLLYWOOD    •   282 days ago  # + 1 -
Disputes and overdraft

I hate this card they lie about you getting up to 200 in overdraft they lie and lie and when u are approved for credit when u do a dispute they never give it to you
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Nicole    •   411 days ago  # + -1 -

I got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
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Angry human    •   413 days ago  # + 2 -

I can't access my money. No answers from staff only that they are working on it. 48 hours now
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Maxwell    •   424 days ago  # + -1 -

greendothelpcentre@ aol .com for a fast response and solution.
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Brandon    •   426 days ago  # + -1 -

I got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
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Guest    •   428 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

ALWAYS A NIGHTMARE?!
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GINA    •   428 days ago  # + 0 -

8/29-9/5 AND CURRENTLY...MY CARD IS IN TECHNICAL DIFFICULTY AND SAYS SUSPICIOUS ACTIVITY WHEN I TRY TO WITHDRAW MY MONEY?!?!
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Guest    •   428 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Impossible to get a representative that you can understand and doesn't hang up on you after being on endless hold. And , your problem still is not solved. They just do not care about the card holders!! Every experience has been problematic with this company.
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Guest    •   431 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Cant get help been on hold 5 plus hours in 2 daysno one available for live chat didnt recieve my card it has been 17 days not 10 cant access my money my card is constantly hacked and money stolen im sure its inside job from walmart bunch of thieves
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Maye    •   431 days ago  # + -1 -

I got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
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Guest    •   433 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Hold time an hour, lying
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Samuel    •   433 days ago  # + -1 -


I got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
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Will    •   433 days ago  # + 0 -
Bad company

WMC is a wicked company I two unauthorized transactions on the 11th I disputed it on the 12th. They told me new card will be delivered on the 16th then when that day came no card then I called then they said the 22nd when that day came still nothing got a hold of them again now it was delivered on the 23rd called back and the lady said the 30th called today and now it's the 2nd WTF is going on they keep saying technical issues had prevented them for delivering card. These companies I owe money to don't give a rats behind if they have technical difficulties. Now I have to pay more with late fees because I can't access my money. Screw them with a rusty nail from a rabid raccoon they don't care about customers AT ALL bad company point blank
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Guest    •   433 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Walmart has stolen my money. Refuses to send me new debit card and refuses to give me the $3000 still in the account. I WILL NEVER SHOP AT A WALMART AGAIN. YOU ARE LIARS AND THIEVES
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Bill    •   433 days ago  # + 0 -
CANT PAY OUR BILLS.

August 3- 29-23
It's Been a month Walmart debit card been promising replacement card after I disputed a transaction,
This is beyond dispicable,

let's contact the (attorney general,) they are holding people money causing people's to loose there homes, cars etc,
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Greg    •   434 days ago  # + 2 -

The account is back down.cannot access anypart of my money of the app. This is nuts
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Anonymous    •   436 days ago  # + -2 -
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Beth Williams    •   439 days ago  # + 1 -
WMC technical issues

August 4 2023 noticed unauthorized charges on my WMC account I contacted the merchant and was told the transactions were declined because the billing addresses didn't match! I was advised to contact WMC & asked for a replacement debit card. The replacement card was going to be expedited via FedEx 3-5 business days. My WMC account was closed. Today is August 24th 2023, I have NOT received my replacement card. Green Dot CS has given me 4 extended dates for the card to arrive. CS says issue began on August 16th and to "blame " Maintenance/ technical issues. Next date for new card to arrive is August 28th
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Guest    •   440 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

UNHAPPY****THE BANK HAS BEEN DOWN FOOR A MONTH. AND WILL NOTGIVE US NO ANSWERs ABOUT MY MONEY
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Brian Drake    •   444 days ago  # + 0 -

What’s the deal with you crooks? Customer Service won’t answer the phone nor the chat agent!
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Guest    •   447 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

All of a sudden I cannot access my funds
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Summer    •   448 days ago  # + 0 -
Overdraft fees

I only overdrafts my card 1 time but they have charged me 6 overdraft fees even though I only should have 1 so now my card is negative 300. 00.
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Guest    •   450 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I haven’t been able to use the assets my money with the Walmart money card in seven days and they keep telling us the same story. It’s a technical issue.
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Bre    •   452 days ago  # + 0 -
This card is awful

I had $100 worth of groceries that i was trying to pay for and about 4 people in line behind me and had to leave everything because they took all the money from my account except for $5!!! It finally got put back this morning but this was a nightmare!
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Guest    •   452 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I haven't had access to my money for 5 days and get the run around when I call the number to find out what's going on.
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Jamie    •   452 days ago  # + 0 -

Cannot access money
Cannot get help online or on phone
Balance isn't right
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Guest    •   452 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It's awful
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Rob    •   453 days ago  # + 0 -
No money

Direct deposit was suppose to come in today. It hasn’t been posted. My boss checked and double checked with his bank and the problem isn’t on their end. Waited for over two hours trying to talk to someone. Never got to. Next step is contacting the FDIC and an attorney
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Pamela Green    •   453 days ago  # + 0 -
Walmart did not post my transfer


Transferred money from cash app to my walmart debit card over 3 hrs ago. Money is still not there. Been holding forever to speak with a rep!!

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Brandi    •   453 days ago  # + 9 -
Walmart money card took all my money

They just wiped all the money I have on my card. It’s all gone. What the hell am I supposed to do for money. I have had walmart money card for about 10 years and this is the final straw, as soon as I’m able I’ll be withdrawing and going back to traditional banking.
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Eric    •   453 days ago  # + 0 -
Do not buy this card!

I've had multiple small disputes, some were fixed and others not. For the past 3 days, had no access to my funds. Only to check balance, f***ing zero!. Lost a customer
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Guest    •   453 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Their upgrades got me billed for someone elses debit card, and a refund never made it back to my account.
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Tellxa    •   453 days ago  # + 2 -
Vault Issue

As soon as I moved my money to the vault .. Boom $0… HOW ?! And he tells me between 3-6 hours the money will be back on my card …. I also talked to a lady that said I won’t hear from a representative about a case until 2 days Later… What’s the purpose of getting paid two days early if they just wiping the money off the card… I will be switching as soon as i get my money back.. This is ridiculous!!! Over 5 years with this company and I never had this issue until this year
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Diane    •   456 days ago  # + 1 -

Card always down. I'm going to switch providers!
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Guest    •   456 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Put money on my card. Have no money on my card. Basic stuff. Avoid walmart if you want to be able to use your money instead of watching it disappear.
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guest    •   460 days ago  # + 0 -
walmart

card not working for three days since green dot did updates they wont even send my money to me by check just put in complaint with fed reserve
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Guest    •   461 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

As soon as I can get my money I will no longer be a customer. Learned my lesson!! Thank you WMC!!
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Guest    •   461 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Unable to access money on my card for a day and a half. Still not sure I can at this time
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Guest    •   462 days ago  # + 1 -
★ ★ ★ ★ ☆

I've been using this card for about 17 years . I might of had a couple issues but nothing major. I wondering though how long is it down for maintenance?
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Guest    •   467 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Always a issue with your own money its sad and dangerous can cause problems for some
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randy    •   501 days ago  # + 0 -
recommendation

Contact coderfrancis on Instagram in order to resolve this, they're really excellent in digital proficiency, and they also value client satisfaction.
Don't forget to thank me later
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Mad mouse    •   502 days ago  # + 3 -

Anyone else have trouble moving money from the vault??
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DM    •   502 days ago  # + 1 -
Savings transfers down!

I was at the store tried to transfer money from the savings vault and error called and they claim they have been working on the problem to give them some time. I walked that store and had a basket full of groceries that I had to leave because they are having “issues”. Well now I’m not going to continue being a customer no matter how many years I’ve been one!! I’m over this!!
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Guest    •   502 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

I need my card to work just like it does when I swipe it
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Dani    •   502 days ago  # + 1 -

Can't unlock my card. I'm a long-time user of about 6 years, but it might be time to move on from getting paid 2 day early
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Guest    •   502 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It’s getting to be a pretty regular occurrence that I cannot unlock my card. I have rent to pay and need gas in my car. I’ve been a cardholder for several years but I think it’s time to move on. Can’t get a live person on the phone to explain the issue
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Rosie    •   518 days ago  # + -1 -
Rosie

I have money on my card but it shows nothing on my hone page wgere did my money go, i get an alert of my bakance daily and it says its what it should be yet on home lage kt shows nothing
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Guest    •   578 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I can't login online. I can't claim money that was sent to me
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Guest    •   596 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

SYSTEM HAS BEEN DOWN FOR 2 HOURS NOW AND I'M OUT OF GAS TRYING TO ACTIVATE MY CARD I JUST LOADED ALL MY MONEY ON SMH
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Working woman    •   627 days ago  # + 1 -

Umm ???? so y’all not gonna release my PAYCHECK?!?!?!?!?!? On hold for 2 hours and no answer. Where’s my money?!?!?
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MadMan    •   627 days ago  # + 1 -

WHERE THE F*** IS MY MONEY!!!!!
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Guest    •   635 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

It’s always down
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Alice    •   641 days ago  # + 0 -

Haven't received my direct deposit!!!
We have bills to pay people get yourselves in gear...I want my money!!
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Guest    •   656 days ago  # + 0 -
★ ★ ☆ ☆ ☆

You have more outages than any company I have ever dealt with.
Step up your game, folks...we gotta pay bills, get gas, etc.
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Guest    •   700 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Won't answer there chat or phone, all my money was drained as I slept last night and no one to help me
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rita    •   706 days ago  # + 0 -

unable to log in
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Erica    •   718 days ago  # + -1 -
Sucks

This card sucks! Can’t use with Apple Pay!
Can’t use with cash app!
Can’t load any more than 500
Can’t use to purchase online!! This card sucks
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ryan    •   720 days ago  # + 0 -

evey so often I'll get a message saying walmart money card is not supported in Vermont but I don't live in Vermont I live in California
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Sam    •   727 days ago  # + 0 -

Can't activate
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Guest    •   739 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Website is always down when sending money Walmart card to card might as well pick up at store
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T.C.    •   768 days ago  # + 0 -

Tried calling toll free number, voice prompt said it can't understand me. I've pressed in my ss...not understanding, and my card number...not understanding me, I pushed number 3 saying I purchased by mistake...can't understand me. No numbers work. Frustrating.
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Guest    •   798 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

Anytime their stocks are down, the vault balance wont transfer to account. I feel this is their way of money laundering. They claim its due to maintainence but it only happens when their stocks hit a certain point
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Alicha    •   838 days ago  # + 0 -

I can not edit/ correct email incorrectly, verifying opens most everything .
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Sam H    •   838 days ago  # + -1 -

I cant activate my card no matter what I do...
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Rogie    •   838 days ago  # + 0 -

Same as Dee and Debbie
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Rogie    •   838 days ago  # + 0 -

Same situation as Chris below
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Dee    •   838 days ago  # + 0 -

Moved money from savings to be able to spend it shows no trace I did anything.
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Debbie Miller    •   838 days ago  # + 0 -

Moved money from savings and put a transfer on and it is not showing, like it never happened. No trace of it.
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Chris    •   838 days ago  # + 0 -

Got my direct deposit notification, app and website shows 0$ in account and no deposit in transaction section, but can still spend money
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Merari    •   838 days ago  # + 1 -

I transfer $300 from my savings to checking and is not showing. It disappeared.
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Hoss    •   843 days ago  # + 0 -

I transferred $600 to my vault. It never made it there! I called and they said they had to write a ticket so the back office can put the $600 back on my card. It's going to take 2 business days!! It's Saturday!!! This is absolutely criminal!!!!!!
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Greg    •   843 days ago  # + 0 -

I keep getting I gotta wait til tomorrow to try to transfer money . Now they said I gotta wait 24 hrs to get in my account. Wtf
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Nicole    •   843 days ago  # + 0 -

Allegedly they are doing maintenance. It should be back up on 20 minutes. I got tired of waiting and called.
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Raven    •   843 days ago  # + 0 -

This is horrible! I’ve been waiting all day to move money from my vault and I can’t even talk to anyone in customer service.
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Guest    •   843 days ago  # + 1 -
★ ☆ ☆ ☆ ☆

They are from India which we all know has poor customer service.
By night they are scammers day they work for jobs like amazon and walmart.
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Thisis B.S.    •   843 days ago  # + 0 -

What I am learning today,gonna stop leaving my money on the card.
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T Roma    •   843 days ago  # + 0 -

Can't move money out of my savings vault. Keeps saying I reached my daily transfer limit but I haven't made any tranfers today! Have tried a few times but haven't been able to do anything on the app and on the website.
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M. C.    •   843 days ago  # + 0 -

Good to see that I'm not alone not able access cash when needed. This is nothing but one of those bad words! F????
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Marielena Murphy    •   843 days ago  # + 0 -

Unable to move funds. Now can't even get onto app. So now i will be penalized for using overdraft. This app seems to have quite a few issues lately.
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A    •   843 days ago  # + 0 -

Unable to move funds from Savings, highly annoyed.
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Billy    •   843 days ago  # + 0 -

Unable to move money ???? almost not worth it when I do move it I'm going to move it to cashapp
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Marianne    •   843 days ago  # + 0 -

This is bulls**t! Again on a Saturday! Can't move my money...
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Tommy B    •   843 days ago  # + 0 -

Unable to move money from the saved account.
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Nar    •   843 days ago  # + 0 -

I'm unable to move money from my available bal
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Amanda Shaw    •   843 days ago  # + 0 -

Here we go again.. This is happening way to much with this card.. Is anyone else having a problem WTH there cars today?
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Guest    •   866 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

i cant register a new card ive tried twice with two different new cards and its getting frustrating
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Steve S.    •   874 days ago  # + 0 -

Anyone having their WMC app crashing..
Log onto your acct via the website..
Can do all that you can do on the app, from there.
View balances/ move money from/to your vault.
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Felicia Johnson    •   874 days ago  # + 0 -

Couldn't login all day
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Starzinsd    •   874 days ago  # + 0 -

How long has it been since the last issue with Walmart Moneycard? Ten days? I am trying to log into my account and as soon as I press the login button, I am immediately kicked out of the app, I have cleared my cache, restarted my phone - nope, hasn't helped. Yesterday there was a message from WMC that said they were experiencing problems, but I was able to access my account through the WMC app. Now today, the app is having problems and won't let you login.
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Angel    •   875 days ago  # + 0 -

Hi, I enjoy using the Walmart money app as I have included saving money using it but unfortunately I have a huge issue with the app CONSTANTLY CLOSINGS OUT EVERYTIME I LOG IN TO MY ACCOUNT I HAVE BILLS TO PAY AND KIDS TO TAKE CARE OF AS THIS APP HOLDS MY MONEY AND IT'S IN SAVINGS AND I'M UNABLE TO ACCESS IT AND IT'S SO FRUSTRATING PLEASE DO A BETTER JOB WHOEVER OWNS THIS APP BECAUSE I'M ABOUT TO BE A LESS SUPPORTER TO IT!!!!
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Jan    •   875 days ago  # + 0 -

Can't log in and can't transfer money. This is frustrating!
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A    •   875 days ago  # + 0 -

Can't get in the app once I log in it just takes me back to my main screen of my phone
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Me    •   875 days ago  # + 0 -

Can't even get in the app
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Brad Wojcik    •   886 days ago  # + 0 -

My savings is showing $0 when there is $500 I just transferred to it.
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BS    •   886 days ago  # + 0 -

Yea, just notice I can't log into my account and can't switch my savings to my avaliable account, wish I knew this was gonna happen. this stuff better be fix before I get off work
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Steve    •   886 days ago  # + 0 -

It's down here...app doesn't work either
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April Brown    •   886 days ago  # + 0 -

Can’t even log in as usual. Need stuff can’t get to my money
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Paul    •   886 days ago  # + 0 -

I don’t care they are having problems with “one of their processing partners” I can’t check my balance or anything.
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Starzinsd    •   886 days ago  # + 0 -

On the Moneycard Facebook page it says they are experiencing a problem with one of their processing partners. This is causing many of the problems customers are experiencing with the app and website.
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Sierra    •   886 days ago  # + 0 -

Same I’m on the highway through snowy passes
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Jazz    •   886 days ago  # + 0 -

how long is it going be down and why we didn't get a notification
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John    •   886 days ago  # + 0 -

Walmart Money Card
And to it's independent Green.Dot Banking,
You're responsible for any notifications about general maintenance, and responsible for sending out emails with any concerns as to why your server/s are down. Some people rely heavily upon your services, and it would behoove you to get the problems solved in a more timely manner than that of any political entity that you may be affiliated with. There's soon to be someone who's going to come along and take all the business from you, because they can do regular honest without political parties or their constituents including but not limited to even the IRS, being able to undo or interrupt people's lives and their right to bank with the pursuit of liberty, peace, and happiness.
Maybe, just maybe, you'll do the same in days to come.
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pam    •   886 days ago  # + 0 -

i have about had it with moneycard always doing this. cant log in or nothing!!!!????????????
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Micki    •   886 days ago  # + 0 -

1:35 CDT Can't log in on website or mobile. Very frustrating when you have to pay rent. Grrrr
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Corie    •   886 days ago  # + 0 -

I'm trying to pay bills and I can't login to check. It's stuck on loading. So frustrating!
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Lisa    •   886 days ago  # + 0 -

I can't transfer money from my paycheck to pay rent. There is over 1000 in my account and I cant pay my rent. What am I supposed to do?
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Lisa    •   906 days ago  # + 0 -

My whole Check is on my card and I can't get gas or coffee for work...
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Lisa    •   906 days ago  # + 0 -

I can't access money..I have it in savings and won't let me logg in to unlock ..
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Donnie    •   927 days ago  # + 0 -

What's wrong with the service not able to go to walmart an pick up my money been stuck at home all f*** day! Sad
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Seriously!!    •   1010 days ago  # + 0 -

Here we go again!!! Like seriously, what is the issue now!!
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Erica    •   1011 days ago  # + 0 -

I'm regretting getting this card it won't allow me to activate it I put $500 on it what a joke.????
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Hunny    •   1040 days ago  # + 0 -

It’s up y’all go take your fxcking money off
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JTJones    •   1040 days ago  # + 0 -

I just need to check my damn balance for an incoming eft, what a bunch of crap.
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derrick    •   1040 days ago  # + 0 -

moneycard is fu@king up my bills
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Guest    •   1040 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Total bullshit ! Can't access my funds, money is locked in the vault .
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Jake    •   1040 days ago  # + 0 -

This is BullSH#$#$# I have not been able to use my card all day and I just talked to someone through chat and all they can tell me is it will be up soon!!! wtf is soon?
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Frank    •   1040 days ago  # + 0 -

where's my $40
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PISSED OFF    •   1040 days ago  # + 0 -

What is going on with walmart moneycard ????
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JTX    •   1040 days ago  # + 0 -

I'm able to make purchases and my balance just showed up,but can't move anything still on the app or site
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Nikia    •   1040 days ago  # + 0 -

I Am Livid What Kind Of Mess Is This Do They Not Know How Bad This Is Affecting People Went To Cash Out At A Store And I Couldn't Because My Vault Is Not Working
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Eric    •   1040 days ago  # + 0 -

Once fixed, pull your money off and throw the card away. Don’t NOT use GreenDot or Walmart!
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Eric    •   1040 days ago  # + 0 -

Man I just want to access my money on the last day of the year!
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Denise    •   1040 days ago  # + 0 -

Just received notification on my app. They are experiencing temporary issues with one of their processing partners that's currently affecting some of your card and account features. Blah, Blah, Blah!!! They need to fix this RIGHT NOW!!! NOBODY HAS TIME FOR THIS CRAP Walmart/Greendot Bank this is not good at all, especially on the last day of the year when people are dealing with so much!!! GET IT FIXED NOW or offer a possible solution.
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Unsatisfied customer    •   1040 days ago  # + 0 -

I received a direct deposit yesterday and the phone system said it had not hit my card yet but when I got to the customer service desk and they checked my card it showed it had infact hit my card and was available. Thank God I took almost everything off the card yesterday because today I call to check my balance and it says it can not find a match after putting in the 3 digit code basically saying now my card don't exist. It's truly heartbreaking to read some of the comments below. I know technical issues come up but at the very least they should be rolling the calls over to a call center so an actual person can at least explain what's going on. This is very scary for people not to mention it's a holiday.
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DLC    •   1040 days ago  # + 0 -

welp! add me the list of frustrated and fed up people I lock my card for security reasons and apparently even if I hadn't locked it I wouldn't be able to use my card. This a big inconvenience right now.
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M    •   1040 days ago  # + 0 -

Cashed my check at 8:07am, loaded my card and my card says nothing was deposited!! It’s 11:16am and I can’t even get ahold of customer service because they aren’t recognizing my login info. I need my money!!
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Guest    •   1040 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

Right now I cant get into the app or online to login. Even when I call customer its not recognizing my login info. Very frustrating cause my money is in. The vault.
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Hunny    •   1040 days ago  # + 0 -

Welp I guess my NYE plans are canceled ????????
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B    •   1040 days ago  # + 0 -

I can't move $ from the vault WTF
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Tee    •   1040 days ago  # + 0 -

I just tried calling Green Dot and it has the same issue that Walmart Money is saying, UHG! If there was going to be a maintenance why wasn't we as customers notified?
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Sarah    •   1040 days ago  # + 0 -

Wait this has been going on since last night ???? Does anyone know what the deal is ??? I’m in frigon Wyoming which is super far from home in New York … I need money … I need help
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Sarah    •   1040 days ago  # + 0 -

I can’t transfer money I can’t get through in customer service keeps telling me my account doesn’t exist. When I try to transfer it tells me I reached my daily limit which is impossible because I can’t use my card . I am still waiting at a gas station to fill up my car … it’s 18 degrees outside and snowing and I’m 8 miles from hotel . I don’t know anyone here to ask for help .
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Guest    •   1040 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

I deposit 739.07 in cash on my card 2 hrs ago. Money not available!!!! Now I'm back at store wasting more time for them to try and figure out! 0 stars.
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Tee    •   1040 days ago  # + 0 -

anyone find out what it is going on I locked my card yesterday and today need to pay a bill and can't unlock or reach anyone at customer service. IVR keeps saying can't verify my credentials so won't allow me option to speak with live person.
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Guest    •   1040 days ago  # + 0 -

Been trying to move money from vault to my available balance since 9:00 p.m. last night. Now, this morning, I can't even sign into my Walmart Moneycard account and haven't been able to release money back to my available balance.
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Lorie    •   1040 days ago  # + 0 -

Deposited 739.07 on my card. 2 hours later says transactions cannot be completed. Money not available! This is Bullshit!!!
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Tami    •   1040 days ago  # + 0 -

Anyone been able to get through to customer service? Was this scheduled maintenance?
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T    •   1040 days ago  # + 0 -

Can't unlock my card too? Wtf I gotta pay my rent!!!
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Leigh    •   1040 days ago  # + 0 -

Can’t unlock my card! Need my money!
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Chloee    •   1040 days ago  # + 0 -

Extremely unprofessional to not give members some type of heads up when doing a scheduled maintenance when it comes to their debit card. Especially when there’s no way to contact them during it.
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Guest00    •   1040 days ago  # + 0 -

I'm fed up with this BS. Then it's talking about my 3 digit pin number is invalid.
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Guest    •   1040 days ago  # + 0 -
★ ☆ ☆ ☆ ☆

All they have is an automated number and chat. Some BS email that sends from the chat site. MY CARD WONT UNLOCK so I can access MY MONEY. WTF
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Antoneus    •   1040 days ago  # + 0 -

If you're having a scheduled outage, why should everyone have to find out on their own in inconvenient ways? Pulling all of my money from my Moneycard as soon as it's up and running cause this is ridiculous. It's the holidays for goodness sake!
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Steve    •   1040 days ago  # + 0 -

Won't unlock and I need money
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Tiffany    •   1040 days ago  # + 0 -

This is bullshit. If it was a planned outage they should have alerted customers and if unplanned they could have easily sent a text or email alert apologizing and explaining
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Carol    •   1040 days ago  # + 0 -

This is ridiculous. As soon as it is up and running I'm pulling every dollar I have in there and will never use this card again. People are on E, at pharmacies etc but nobody has any answers. If I can sue them I would. Just give us our money. ITS MY MONEY AND I WANT IT NOW
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Jennifer    •   1040 days ago  # + 0 -

Yeah this is Fxcked up and when you call it doesn’t recognize your information.
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Daniel    •   1040 days ago  # + 0 -

This is B.S. Any word on when the fix for transferring money from vault to account is gonna be fixed. Arrrrrg
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Tammy    •   1040 days ago  # + 0 -

Cant move cash!!!
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Jennifer    •   1040 days ago  # + 0 -

Any luck for anyone that can’t unlock their card or move cash
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Jared    •   1040 days ago  # + 0 -

Can't unlock my card
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Christina    •   1040 days ago  # + 0 -

I can’t unlock my card!!! I’m at the gas station on E!!!
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Kelly    •   1040 days ago  # + 0 -

I really hope this issue is fixed! I can’t move my money over to pay for my gas!!!
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Jay    •   1040 days ago  # + 0 -

Can't transfer money from savings!! I am at the pharmacy trying to get medication that I need!!!! How is this a thing?!
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Daniel    •   1040 days ago  # + 0 -

Yeah can't access my account been like this since midnight
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Jerry    •   1041 days ago  # + 0 -

Can't transfer money from savings to my regular account in the app even tho there's money n there
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B    •   1182 days ago  # + 0 -

Log In
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Amber    •   1182 days ago  # + 0 -

All over outage. App, site, phone service
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Guest    •   1182 days ago  # + 0 -

Can’t log in
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Liz    •   1182 days ago  # + 0 -

Kids starving and can’t move money from vault like really. And all you get is sorry for inconvenience
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Colin    •   1182 days ago  # + 0 -

Of course this happens as I'm grocery shopping in wal mart smfh
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Don    •   1182 days ago  # + 0 -

Can't use app or login thru website
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