Guest    •   15 days ago  # 15 March 2023 + 0 -
Login issues - March 2023
Login doesn't work. Service has been better since paying for access, but now that it's a paid service, not being able to login is unacceptable.

Jacob    •   57 days ago  # 1 Feb 2023 + 0 -
Worst than being hacked - Webmail broke my trust
My webmail address of nearly 20 years has been closed without informing me. A lifetime of correspondence gone and now I have to pay a ransom to Webmail to get my data back. This is worst than getting hacked, I trusted Webmail when they promised me a free e-mail address and they have broken that trust.

Guest    •   63 days ago  # 26 Jan 2023 + 1 -
webmail.co.za is a bad service
webmail.co.za is no longer a free service - they charge a hectic registration fee.

Furthermore, all old emails are gone, despite the promise that these would still be accessible. Technical support merely states that they are still busy with migrations and that all previous communications will be available soon/by tomorrow/by the end of the day. Of course, this never happens an weeks later all old emails are still gone.

Verdict:

highly unreliable and sh***y service. Avoid, avoid, avoid - pick any other email provider (there are plenty of free ones, even encrypted and without the need to have a cell phone number) or go back to using pigeons. Everything is better than webmail.co.za

Butyie    •   68 days ago  # 21 Jan 2023 + 0 -
Trouble with Webmail
My disappointment with webmail is that my account was hacked very easily and m password was changed and now, seemingly, my email address is claimed non-existing

Japhtha    •   79 days ago  # 10 Jan 2023 + 0 -
Im very much disappointed with webmail, is it possible to get our old emails back as there is some important documents I need

Guest    •   107 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Webmail need an annual fee which is corrupted or scame

Guest    •   132 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Can not login to my account

Guest    •   134 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
I cant log in

Deshni    •   142 days ago  # + 0 -
Webmail issues
I am unable to get into my webmail account. Apparently it has changed to a paid subscription service. Which I was not aware about. How can I get my old webmail or even if I have to pay for the subscription. There is no support from Webmail at all

Guest    •   143 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Support to major problems experienced are a problem

Leonie    •   143 days ago  # + 0 -
Webmail Support not able to sort out my problem
I can't login to my old webmail? I also need to speak to someone at Webmail Support urgently. Sending emails back and forth didn't resolve my problem. Can't find a contact number. They are not even prepared to assist via Team Viewer.
Any assistance will be appreciated.

Guest    •   144 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Can't log in to my account without getting the Session expired/invalid error

Rosinah    •   148 days ago  # + 0 -
Lately the poor service we get from webmail it is so annoying. I'm forever struggling to login, once I managed to login after about 3-5 attempts I get the session invalid or expired error.

Unhappy    •   148 days ago  # + 0 -
I understand that you have to activate a subscription but the website says before the 6 December 2022 until then you will have access to your emails but I can;t log into my emails. WHY??

Stephan    •   148 days ago  # + 0 -
Webmail has been bought by another company... the server has been moved to the Netherlands. You will now need to activate a subscription in order to continue using Webmail.

Guest    •   148 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
I have been struggling to log in, now the loggin page has changed whats happening with www.webmail.co.za

Zama    •   148 days ago  # + 0 -
Hi, has WEBMAIL.CO.ZA changed their website or its hacked , as i cant seem to log into my emails.

Very Frustrated    •   149 days ago  # + 0 -
I again can't get into my e-mails. This is becoming very frustrating.

Guest    •   149 days ago  # + 0 -
★ ★ ☆ ☆ ☆
Everyday I struggle to log-in. I spend half the day trying to access my e-mails. Not very impressed.

Lebo    •   154 days ago  # + 0 -
I am unable to log onto my mails since Monday.....how can i solve this,iv send requests to support but still no help.

S2    •   156 days ago  # + 0 -
Hi, is anyone else having problems with webmail today 25 October 2022? I am not able to log into my webmail account. As soon as I enter my credentials, a message pops up saying that the server is not available. At other times I am able to get into my mailbox but it says my mailbox is empty. Is anyone else having these issues? I have important emails on there and am starting to worry.

Guest    •   157 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Cannot log in AGAIN!!!

osh    •   157 days ago  # + 0 -
is the watchdog for internet going to hold these bastards accountable - another corrupt body - ABSOLUTELY MORALLY SKEWED !!!!

PLease help
is there at least one competent body which will sue the living daylights out of these bastards

osh    •   157 days ago  # + 0 -
what a corrupt and stupid site this webmail service is ,,, and the absolute incompetence of workers at their branch in Jo'burg - Tumelo (Senior Technician and that other incompetent
Cole and of course their boss Louise Haywood - lost 100% of emails in 2 accounts and the pathetic reasons given is shocking - u operate just like the ANC - doff idiots swines that u r -
pathetic!!!

Frustrated    •   157 days ago  # + 0 -
I can't login to my e-mails. Everyday I struggle.

Guest    •   161 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
I Cannot login again !

Very Frustrated    •   162 days ago  # + 0 -
502 gateway error again. Everyday I struggle to login.

Guest    •   163 days ago  # + 0 -
★ ★ ☆ ☆ ☆
Platform seems unstable . Constant error message

Jm    •   164 days ago  # + 0 -
502 gateway error again no response from support so irritated

Guest    •   165 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Once again I can't Log In - This is becoming tiresome - How can they not be able to fix this repeating problem? I use this as a business addres, have done so for more years than I can remember - It appears that after ± 20 years I'm going to give up on "Webmail". Goodbye.

Emily    •   166 days ago  # + 0 -
What's happening with webmail? I can't access my emails.

Mpumi    •   166 days ago  # + 0 -
I can't log in my email

Mck    •   166 days ago  # + 0 -
Is anybodys webmail working

Paul    •   167 days ago  # + 0 -
Haven't been able to log into Mail for over a week! It's pathetic. I have never known an email provider that is down like Webmail is.

Anonymous    •   167 days ago  # + 0 -
Can't log to my emails, this is really frustrating.

Very Frustrated    •   167 days ago  # + 0 -
I am unable to login to my e-mails. I keep getting an error message or 502 bad gateway

Guest    •   168 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Terrible!!! Cannot even get a home page - says "Bad gateway"- AGAIN!!!

Guest    •   173 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
This site is very pathetic honestly speaking

Guest    •   174 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Service is poor, support team never available and respond to queries

Guest    •   182 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Can't log in AGAIN! - Useless service.

Guest    •   182 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Repeatedly cant log in!!!! AGAIN today!!!

Guest    •   182 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
by simply #$@%$ not working and ignoring complaints!!!

Vino Gyanath    •   183 days ago  # + 0 -
Unable to login on most days. When I can it times out with message 502 bad gateway. Have asked webmail for assistance 4times already and still no response.

Guest    •   184 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
The worst service ever - no response from them - log complaint after complaint.
South Africa's Premier F'up Email Non Service

zaza    •   185 days ago  # + 0 -
webmail......again......really the most frustrating, irratating mail providers

Nomfundo    •   185 days ago  # + 0 -
Webmail is down again, this is frustrating...

Petrus    •   185 days ago  # + 0 -
Webmail says on the website: "Login issues have been resolved. Thank you for your patience.", but I am still experiencing problems to login since last week. Very frustrating. I have send a complaint but I am still struggling.

Guest    •   185 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
I cannot login to check emails, going on for 2 weeks now, no one solves the problem

Jen    •   186 days ago  # + 0 -
No use unable to login again.

Siya    •   188 days ago  # + 0 -
Webmail has started again

Guest    •   191 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
down for too long and too many ads -which is a new thing

Lize Grant    •   191 days ago  # + 0 -
I was able to log in, but as soon as I open an email, it gives me an error. is it just me or are other users also battlinng? 20 Sept 2022 09.00

Nikiwe    •   192 days ago  # + 0 -
I can't login again, really frustrating and the ever ending ads

Very Frustrated    •   192 days ago  # + 0 -
I can't log-in again today.

Guest    •   192 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Too many pop-up ads, which is a new thing. There never used to be so many. It is impossible to read and email on mobile because of all the Ads

Go away    •   192 days ago  # + 0 -
Webmail.co.za and Eskom are sister companies I see. On off on off. So very frustrated ????

Lize Grant    •   192 days ago  # + 0 -
Webmail has been down since last week Thursday (15 Sept 2022).
There is a message now that says its up again, but I cannot open, read or respond to any emails. I get an error. So, it is not fixed
There are too many ads now. Its impossible to work on mobile and even on desktop- so many ads. I am seriously considering moving. I cannot be locked out of webmail for 5 days on the trot.

Claudia    •   194 days ago  # + 0 -
I still can't login even though it says that the problem has been resolved!

Albert    •   194 days ago  # + 0 -
Login password changed to login. But still not able to login.

Very Frustrated    •   194 days ago  # + 0 -
I still can't log-in to my webmail account. They say the issue has been resolved but clearly not.

Shaerah    •   194 days ago  # + 0 -
The website says the issue has been resolved but clearly it hasn't been

Jennifer Mostert    •   194 days ago  # + 0 -
Still cannot login..........please urgently fix urgent things to do

Guest    •   194 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
cannot login !

Debbie    •   194 days ago  # + 0 -
Is webmail still down? I can't login

Guest    •   195 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Website is down for long periods and too often.

Elaine    •   195 days ago  # + 0 -
Cannot log in today at all

Guest    •   195 days ago  # + 0 -
★ ★ ★ ★ ★
Been using it for years. Brilliant! Much better than Gmail

benita erasmus    •   195 days ago  # + 0 -
wat gaan aan heel dag af kan nie werk nie

Dean    •   195 days ago  # + 0 -
Can't login the whole day

zahir    •   195 days ago  # + 0 -
whats happenning with webmail. am i the only one that cant access it

Makuba    •   195 days ago  # + 0 -
Is webmail Down? unable to access it

Guest    •   195 days ago  # + 0 -
★ ★ ★ ★ ★
it is south african and i never have issues apart from today

Stephan    •   195 days ago  # + 0 -
Webmail is down again... the reason I used it all these years, was because of my very short email address, but until recently I slowly started to move over to Gmail... I advise everyone else do the same.
This service is becoming very unstable.

meldah    •   195 days ago  # + 0 -
cant log into my emails whats going on.

Frustrated    •   195 days ago  # + 0 -
Can't log-in today. Is the webmail site down.

Gatlapiep    •   195 days ago  # + 0 -
Bloody thing still down. Maybe should change. No communication, no telephone, not communicating with users.

Sampie    •   195 days ago  # + 0 -
Is webmail still down

PJS    •   195 days ago  # + 0 -
It seem like webmail is down. I also cannot access my emails, because it don't wanna open. Frustrating...

bk    •   195 days ago  # + 0 -
Hi is webmail down today?

Zinhle    •   195 days ago  # + 0 -
webmail is down today,why?

Philisiwe    •   207 days ago  # + 0 -
Webmail.co.za has no record of my email address this is the 2nd week and no response from their support or help desk

Kevin    •   216 days ago  # + 0 -
Webmail.co.za say that it has no record of my email address. What do I do ?

Anna    •   228 days ago  # + 0 -
Keep on receiving gateway 502 error

Guest    •   248 days ago  # + 0 -
★ ★ ☆ ☆ ☆
because i cant log in it keeps saying veryfied i cant read my emails

Rob M    •   251 days ago  # + 0 -
Home page not responding.
Rob M

Guest    •   251 days ago  # + 0 -
★ ★ ★ ★ ☆
Generally works well, but since migration appears too be a bit iffy

Anneteak    •   251 days ago  # + 0 -
webmail home page is not opening today 22 july 2022, does anyone have a reason?

KobusJHG    •   298 days ago  # + 0 -
I am unable to send emails to a gmail address using Outlook.
My Outlook settings is as follow: -

Incoming
pop.webmail.co.za
Port 995
Tick SSL
Encrypted = None
Outgoing
Your ISP smtp
Port 25

KobusJHG    •   319 days ago  # + 0 -
These people do not even answer .

Rusty    •   339 days ago  # + 0 -
Hi Has anyone managed to retrieve their old emails since the server went down at the end of March?

KobusJHG    •   343 days ago  # + 0 -
Max,
now it does not send anymore?

KobusJHG    •   345 days ago  # + 0 -
Max,
So far so good with these settings.
Incoming
pop.webmail.co.za
Port 995
Tick SSL
Encrypted = None
Outgoing
Your ISP smtp

KobusJHG    •   345 days ago  # + 0 -
Max,
It sent one message correctly and now it keeps on coming back.
My settings is: -
pop.webmail.co.za
port 110 with no SSL
smtp.level-7.co.za

KobusJHG    •   345 days ago  # + 0 -
Thank You Max,
I tested it and it did work.
I changed the incoming from mail.webmail.co.za to pop.webmail.co.za without SSL.

Max    •   356 days ago  # + 0 -
Good Day

For the incoming mail server you can use pop.webmail.co.za on port 995 with SSL or port 110 and no SSL.
Webmail does not offer an SMTP service and requires that users rely on their ISP for SMTP settings.

ISP SMTP Server list below

Telkom ADSL – smtp.dsl.telkomsa.net or mail.saix.net or smtp.saix.net
MWEB ADSL – smtp.mweb.co.za or smtp.mweb.net
Vodacom 3G – smtp.vodacom.co.za or smtp.vodamail.co.za
MTN 3G – mail.mtn.co.za or smtp.mtn.co.za
Cell C – mail.cmobile.co.za
iBurst – smtp.iburst.co.za
Internet Solutions (IS) – smtp.isdsl.net
Neotel – smtp.neomail.co.za or smtp.neotel.co.za
@lantic – smtp.lantic.net

---
Regards
Webmail Support

KobusJHG    •   358 days ago  # + 0 -
I have seen webmail said that "due to the short time they had to migrate some emails could not be moved to the new server before the old server was discontinued." This resulted in the loss of info.

The popups is obviously to generate revenue as webmail is a free service I suppose. I do not see these popups, because I am opening my emails in Outlook.

S. Rasool    •   358 days ago  # + 0 -
The site is up again but all my emails are gone! This is utter rubbish! Not sure who else has these pop up adverts everywhere as well !!!

KobusJHG    •   358 days ago  # + 0 -
It seems to be working now. It just rectified itself. I do not know whether the problem was with Outlook or with webmail.

KobusJHG    •   359 days ago  # + 0 -
Webmail is up, but it gives Outlook send/receive errors. It appears there is problems with the pop3 settings. This is the error message: -
Log onto incoming mail server (POP3): Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
My pop3 server is set as: -
mail.webmail.co.za

Stephen    •   359 days ago  # + 0 -
Aag VOETSEK PaulaFox!!!

Shaerah    •   360 days ago  # + 0 -
The site and login is working again. But previous email history is all gone!!! This is outrageous.

Inacio    •   360 days ago  # + 0 -
The site and email are up and running.
But even so, I am already packing my bags to Gmailand. I lost a lot of business during the time the site was unavailable.

Lerato    •   360 days ago  # + 0 -
The email server is up, I was also able to login. The login button on landing seems not to be working. I went in here https://www.webmail.co.za/login.php

Dissatisfied user    •   360 days ago  # + 0 -
This is frustrating, it's day 5 today without accessing my emails.

Inacio    •   360 days ago  # + 0 -
The Server is UP and the email is up.
I have just logged in now.

Me    •   360 days ago  # + 0 -
What's happening, I can't access my mails

Sindy    •   360 days ago  # + 0 -
This is ridiculous cannot send or receive any emails ????

jomo    •   360 days ago  # + 0 -
how long is this going to go on like this no update from the side
really we are loosing business here

Unhappy and angry user    •   360 days ago  # + 0 -
Really? Is there no one at webmail to give update or feedback? We losing clients

Cloete    •   360 days ago  # + 0 -
This is unacceptable !!!!!!!!!!!!! Will it ever work again????

Unhappy client    •   360 days ago  # + 0 -
When will the site start working ?

Guest    •   360 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Bad bad bad... webmail doesn't even deserve a 1 star... it's 0 star for me, sorry. I have been trying to work since last week, I'm having sleepless nights because I'm being played or what! Are they trying to steal our information or what!

Unhappy client    •   360 days ago  # + 0 -
Really????

Lebo Mmolawa    •   360 days ago  # + 0 -
This is serious.... trying to work but no access to webmail!!

Janet van Rooyen    •   360 days ago  # + 0 -
Reached them on 0116289700 this morning and they said they should be up and running by 12:00.
It is now 14:13 and still no service.

Elizma de Wet    •   360 days ago  # + 0 -
What is the problem with Webmail??????????????????????????????????

Guest    •   360 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Was only supposed to be down 2 days. now i cant access my emails.

Guest    •   360 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
terrible service, app Also not very well structured!

Sandra    •   360 days ago  # + 0 -
Tried every link - still saying "site cannot be reached"
I urgently need to do my work - this is beyond serious now

Guest    •   360 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Extremely poor and non-existent communication with users

Guest    •   360 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Terrible service.. Never responds to any queries...

Lebogang    •   360 days ago  # + 0 -
What's wrong with webmail? Its the 4th of April and we are still not able to log into webmail accounts, when will this issue be resolved, Its frustrating

Solly de Aguiar    •   360 days ago  # + 0 -
Just tried calling a landline number... no reply on 0116289800.
Truly disappointing... no update... no response AND STILL NO SERVICE???

Guest    •   360 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Unhappy

Richard D Andre    •   360 days ago  # + 0 -
Tried all 4 ..still a joke

Richard D Andre    •   360 days ago  # + 0 -
How about responding to your clients terrible service ..what a joke ..everyone must go to gmail

Jennifer Mostert    •   360 days ago  # + 0 -
When is webmail going to work again.......this is now the 4th and nothing is going on!

jonel birch    •   360 days ago  # + 0 -
The message to customers said 30 March - 1 April. it is the 4th now!!!!!!!! what is happening? how must we continue with our work?????

Busi Zuma    •   360 days ago  # + 0 -
I still can't log in, this is frustrating, how long will it take to get it fixed.

KobusJHG    •   361 days ago  # + 0 -
Webmail does not look at this comments.

PaulaFox this is not a p***ography site. Do your marketing elseware on appropriate places.

Gillian    •   361 days ago  # + 0 -
Unable to login to my emails what's wrong?

Leon    •   361 days ago  # + 0 -
Need my Covid test results. Flying out of the country tomorrow. This is a real frustration.

Zama    •   361 days ago  # + 0 -
Why are we still unable to log in???? It's beyond frustrating especially that I've been applying for jobs now I won't know whether or not I am getting responses

Rendy    •   361 days ago  # + 0 -
How much longer should we wait? This is frustrating. We have a lot in stake when we can't access emails. ????

KobusJHG    •   361 days ago  # + 0 -
Is anybody a member of my broadband?
I am, but cannot login, because mybroadband need to send an OTM to my email otherwise I would have put a complain there as well.

KobusJHG    •   361 days ago  # + 0 -
D not understand how to do this: -
"Use a email app/outlook/thunderbird"

Elize    •   361 days ago  # + 0 -
Still no access!

Alex    •   361 days ago  # + 0 -
Can't log into webmail servers. When will it be back online?

Guest    •   361 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Is been down with no response from server controller informing us when it will be up and running as the lead time is over due

Daan    •   361 days ago  # + 0 -
Why is the site still offline?

KEEGAN GOVENDER    •   361 days ago  # + 0 -
Only way to access it so far
Use a email app/outlook/thunderbird...

How do I set up POP3 using www.Webmail.co.za?
The POP3 mail settings for setting up your mail client to download mail straight to your PC are:

Incoming mail server: mail.Webmail.co.za
(Please note if your mail domain is mailbox or starmail etc. the mail server name is mail.mailbox.co.za or mail.starmail.co.za)

Outgoing mail server (SMTP): Your ISP
(This is the name of the server with which you connect to the web eg Netactive, Mweb or iAfrica etc. If you do not know either the name or IP address, contact them and ask them to give you this info)

Your account name: username@webmail.co.za and password are the same as the ones that you use with Webmail to log into your account.

Mandy    •   361 days ago  # + 0 -
Any info on when the site will be fixed still don't work

Theresa    •   361 days ago  # + 0 -
I haven’t been able to send e-mails for more than a year. I could only receive e-mails. Reported it and nothing.

CH    •   361 days ago  # + 0 -
STILL DOWN. TOTALLY UNACCEPTABLE SERVICE!!!!

Guest    •   361 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Pathetic service. Down for 4 days and counting

JanK    •   361 days ago  # + 0 -
STILL OFFLINE, why???

Liezel Barns    •   361 days ago  # + 0 -
Travel documents and tickets are being send to this email address! The level of frustration cannot be put into words. I will definitely consider other options. Feels like my communication is taken hostage!

Mike    •   361 days ago  # + 0 -
What are webmail up to apart from a deafening silence. ?? This is plain ridiculous,
Can someone from the press please investigate what is happening here.

Shaerah    •   361 days ago  # + 0 -
The login options are up on the site but when you enter your email address and password it goes back up the page to display the red message

Shaerah    •   361 days ago  # + 0 -
The site is up but the message that their sever is offline or being migrated is still in red and the option to login is not working

JFC    •   361 days ago  # + 0 -
Webmail still down. This is now becoming ridiculous.
Not even a contact number to reach them.

Guest    •   361 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Your technical stuff is incompetent. Now it has been long since I last read my emails. I can't access my emails.

I am switching to Gmail.com. This webmail.co.za sucks. You are unreliable.

CvZ    •   362 days ago  # + 0 -
Webmail still of.
This is frustrating
Does webmail even have a number we can call them???????

SGT    •   362 days ago  # + 0 -
Webmail site can't be reached. This is very frustrating. Does the media know about this. Maybe they can get better information or report something to us than what we are getting from Webmail themselves, which is nothing at all!

Inacio    •   362 days ago  # + 0 -
They said from 30 march to 1 April. Today is 2 April and Server still down.
Now loosing hope and considering to abandon the webmail platform and get a gmail.com platform.

Guest    •   362 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Down since 30th March (now 2nd April). Since when do technology companies GO DOWN to do a server migration??????

TW    •   362 days ago  # + 0 -
I cant open my webmail since the 31st until today

KobusJHG    •   362 days ago  # + 0 -
Owen, The website is down. It cannot receive or send emails. I do not know how that email was sent to you then. Unless it is a hacker wanting to get your personal info.
I would not send it to them.
The website is down refer to: -
https://www.isitdownrightnow.com/webmail.co.za.html

Maybe webmail is hacked with all our personal info. None of webmail staff gets back to us.

Owen    •   362 days ago  # + 0 -
I can't access my webmail account since 20th August 2021.
I tried doing the reset password option and it refused my answers
I filled in their contact us page with all details including my cell number and email account in question.

tonight i got an email from them copied the email below

Good Day

Please read the following carefully,

For your account to work again we may have to do a password reset.

For security reasons please provide the answers to the following questions
in order

1) Your date of birth
2) When was the account created or last accessed (please specify which when
answering, eg : created 01/01/2021 or accessed 01/01/2021)
3) The email address you are trying to access

Failure to answer the questions will require additional emails delaying the
process.

If it is an alternative problem please provide the details.

We will reply to you as soon as possible as we try to resolve the problem.

Please note that Facebook is experiencing hacks and linked accounts are
being affected.
Also please be aware should you have received any requests to update or
expand your storage on your webmail account that these are fraudulent
emails.

Kind Regards

Owen

the email addy used from their side - webmailsupport@iface.co.za
when i searched the www.iface.co.za domain it came back as parked domain

anybody else with webmail issues?

Mareiks    •   362 days ago  # + 0 -
Any update on webmail....this is so frustrating

marietjie    •   362 days ago  # + 0 -
I urgently need webmail. Every minute i am loosing money because of webmail

A Smit    •   362 days ago  # + 0 -
Why no info webmail not responding!!!!

KobusJHG    •   362 days ago  # + 0 -
Yes, in these places as well: -
Southampton England, Detroit, Michigan, London England; The Hague South Holland

Lau    •   362 days ago  # + 0 -
I'm here in the UK and can't get into my webmail account either.

Abu    •   362 days ago  # + 0 -
How do I explain to clients that I am not able to respond to their requests because I could not read their emails? Webmail, answer please...

Mpumi    •   362 days ago  # + 0 -
Webmail server still down. This is frustrating.

Roelien    •   362 days ago  # + 0 -
Still not able to log in ????????

Sandile    •   362 days ago  # + 0 -
what's wrong with webmail today? they said it will be ruining today

Lepton    •   362 days ago  # + 0 -
Is a server still down ?

Errol    •   362 days ago  # + 0 -
Why are we not informed about the problems they are experiencing and when it will be resolved. Errol

KobusJHG    •   362 days ago  # + 0 -
Webmail do not respond. earlier this year it was off for between 2 to 4 months for some users.

Shaerah    •   362 days ago  # + 0 -
Also having the same issue. Why isn’t webmail admin responding? Can’t even access the site from another device!!!

Mr Naidoo    •   362 days ago  # + 0 -
How do we excess our email
Please advise.

KobusJHG    •   362 days ago  # + 0 -
Somebody is lying or it has been hacked. Although they claim the server is "UP" with a status code 200, check what this website is saying: -
https://www.isitdownrightnow.com/webmail.co.za.html

C van zyl    •   362 days ago  # + 0 -
When will webmail work again??????????

KobusJHG    •   362 days ago  # + 0 -
On top they say the server is UP with code 200, which means OK. This is not true. nothing is working.

Guest    •   362 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
Webmail site is down. Service provider doesn't assist in providing any awareness on any media platform. What a waste.
Please use Gmail.

KobusJHG    •   362 days ago  # + 0 -
F Khan, How do you get in? I can not even get it up.

KobusJHG    •   362 days ago  # + 0 -
It is 2 April 2022 today. No access or reply or respond from Webmail. They do not even look at these comments. I suspect it is not a migration to a server, but have probably been hacked with all our passwords and info.

F Khan    •   362 days ago  # + 0 -
The site says connection reset.
So what must we do.
This is so annoying

Moloko Machaka    •   363 days ago  # + 0 -
Still no luck on logging in, Im beginning to hate this webmail now.

Complaint    •   363 days ago  # + 0 -
Any feedback on when system will be up and running?

Guest    •   363 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
web not working at all

PLL    •   363 days ago  # + 0 -
Extremely stressful!

Ch    •   363 days ago  # + 0 -
When they finally fix their migration they should fire the whole technical team. What a bunch of incompetents

Guest    •   363 days ago  # + 0 -
★ ☆ ☆ ☆ ☆
The service provision is terrible

Kgosimore Moretsi    •   363 days ago  # + 0 -
Where webmail migrated to ?

Des B    •   363 days ago  # + 0 -
Webmail email system is being migrated to a new server so access has been disabled. The migration should finish today. This information was indicated on their webpage.

Bhekumusa Hlela    •   363 days ago  # + 0 -
I have a problem with my email address when i browse www.webmail.co.za is not responding until showing me internet problem i don't know why is doing this cz m using t for important email now I see nothing m losing lot of emails coming in to respond on them t frustrating

KobusJHG    •   363 days ago  # + 0 -
I have had my webmail address for over probably 30 years. Since 31 March 2022 I cannot login. (No Access) I do not know whether webmail.co.za has been hacked. the Red message on top stated from 31 March to 1 April. It is already 1 April and I still cannot login. Nowadays if I send an e-mail to a gmail account, it bounces back. Whenever one reports an issue, no-one ever replies.

C Harris    •   363 days ago  # + 0 -
Server down. Apparently "planned" migration over +2 days from 30th to 1st April. ABSOLUTELY UNACCEPTABLE SERVICE!!!

Renette    •   363 days ago  # + 0 -
webmail takes to long to open and cant get into my account. This is very frustrating as I use it for important stuff. should I rather change my gmail .co.za account to something else?????????????

Shane    •   364 days ago  # + 0 -
Keeps asking for password when downloading mails

Jimmy Salani    •   365 days ago  # + 0 -
My webmail not weking
is salamimashaka2018@webmail.co.za

sv jongile    •   370 days ago  # + 0 -
when I log in , my email is saying there is an error since December 2021.
I cannot acce4ss my Email.

MILEY    •   371 days ago  # + 0 -
WHY DOES EMAILS SENT FROM WEBMAIL TO GMAIL BOUNCE
"To best protect our users from
spam, the 550-5.7.26 message has been blocked. Please visit 550-5.7.26"

Eddie    •   382 days ago  # + 0 -
Is this problem going to be fixed in any case it had been too long now

Bashir    •   382 days ago  # + 0 -
When i try to long in , it shows that there is no secure connection and hackers might be trying to be accessing the data.

Edwin    •   382 days ago  # + 0 -
Whats wrong with webmail guys

Wilma    •   382 days ago  # + 0 -
Same problem as Mariette