Webmail.co.za Current Status

*Current Status is based on reports from UpdownRadar users and social media activity data

Website: webmail.co.za

Webmail offers you a free email address that is accessible from anywhere in the world. Webmail, South Africa's premier email service.

Report an issue
Forum Chat Comments (182)

How do you rate your experience with Webmail.co.za?

Check all customer feedback ⟶

Server status information has just been updated.
Check again     What to do if the site is unavailable?

Is Webmail.co.za down today September, 2022?

Find out if Webmail.co.za is working normally or is there a problem today

 Webmail.co.za status: POSSIBLE PROBLEMS  Why?

Webmail.co.za problems for the last 24 hours

City Reports
Johannesburg, Gauteng 4
Bredasdorp, Western Cape 1
Pretoria, Gauteng 1
Paris, Île-de-France 1
Cape Town, Western Cape 1

Webmail.co.za not working?

Website is down, not accessible or buggy?

I have a problem with Webmail.co.za    or join Reddit-like issues discussion

Most reported problems

Webmail.co.za Forum Chat

Tips? Frustrations? Share them with other site visitors:

Admin       comment pinned    #
Possibly, redirect from different versions is configured incorrectly on webmail.co.za. In this case, use the links below:

http://webmail.co.za    https://webmail.co.za    http://www.webmail.co.za    https://www.webmail.co.za

Join discussion
Reddit users are very welcome here!

or tell us about today's failure without registering
no identification required, limitations apply for anonymous comments

zaza      2 days ago  # 26 September 2022
webmail......again......really the most frustrating, irratating mail providers

Nomfundo      2 days ago  # 26 September 2022
Webmail is down again, this is frustrating...

Petrus      2 days ago  # 26 September 2022
Webmail says on the website: "Login issues have been resolved. Thank you for your patience.", but I am still experiencing problems to login since last week. Very frustrating. I have send a complaint but I am still struggling.

Jen      3 days ago  # 25 September 2022
No use unable to login again.

Siya      5 days ago  # 23 September 2022
Webmail has started again

Lize Grant      8 days ago  #
I was able to log in, but as soon as I open an email, it gives me an error. is it just me or are other users also battlinng? 20 Sept 2022 09.00

Nikiwe      9 days ago  #
I can't login again, really frustrating and the ever ending ads

Very Frustrated      9 days ago  #
I can't log-in again today.

Go away      9 days ago  #
Webmail.co.za and Eskom are sister companies I see. On off on off. So very frustrated ????

Lize Grant      9 days ago  #
Webmail has been down since last week Thursday (15 Sept 2022).
There is a message now that says its up again, but I cannot open, read or respond to any emails. I get an error. So, it is not fixed
There are too many ads now. Its impossible to work on mobile and even on desktop- so many ads. I am seriously considering moving. I cannot be locked out of webmail for 5 days on the trot.

Claudia      10 days ago  #
I still can't login even though it says that the problem has been resolved!

Albert      10 days ago  #
Login password changed to login. But still not able to login.

Very Frustrated      10 days ago  #
I still can't log-in to my webmail account. They say the issue has been resolved but clearly not.

Shaerah      11 days ago  #
The website says the issue has been resolved but clearly it hasn't been

Jennifer Mostert      11 days ago  #
Still cannot login..........please urgently fix urgent things to do

Debbie      11 days ago  #
Is webmail still down? I can't login

Elaine      12 days ago  #
Cannot log in today at all

benita erasmus      12 days ago  #
wat gaan aan heel dag af kan nie werk nie

Dean      12 days ago  #
Can't login the whole day

zahir      12 days ago  #
whats happenning with webmail. am i the only one that cant access it

Makuba      12 days ago  #
Is webmail Down? unable to access it

Stephan      12 days ago  #
Webmail is down again... the reason I used it all these years, was because of my very short email address, but until recently I slowly started to move over to Gmail... I advise everyone else do the same.
This service is becoming very unstable.

meldah      12 days ago  #
cant log into my emails whats going on.

Frustrated      12 days ago  #
Can't log-in today. Is the webmail site down.

Gatlapiep      12 days ago  #
Bloody thing still down. Maybe should change. No communication, no telephone, not communicating with users.

Sampie      12 days ago  #
Is webmail still down

PJS      12 days ago  #
It seem like webmail is down. I also cannot access my emails, because it don't wanna open. Frustrating...

bk      12 days ago  #
Hi is webmail down today?

Zinhle      12 days ago  #
webmail is down today,why?

Philisiwe      23 days ago  #
Webmail.co.za has no record of my email address this is the 2nd week and no response from their support or help desk

Kevin      33 days ago  #
Webmail.co.za say that it has no record of my email address. What do I do ?

Anna      44 days ago  #
Keep on receiving gateway 502 error

Rob M      68 days ago  #
Home page not responding.
Rob M

Anneteak      68 days ago  #
webmail home page is not opening today 22 july 2022, does anyone have a reason?

KobusJHG      115 days ago  #
I am unable to send emails to a gmail address using Outlook.
My Outlook settings is as follow: -

Port 995
Tick SSL
Encrypted = None
Your ISP smtp
Port 25

KobusJHG      136 days ago  #
These people do not even answer .

Rusty      156 days ago  #
Hi Has anyone managed to retrieve their old emails since the server went down at the end of March?

KobusJHG      160 days ago  #
now it does not send anymore?

KobusJHG      162 days ago  #
So far so good with these settings.
Port 995
Tick SSL
Encrypted = None
Your ISP smtp

KobusJHG      162 days ago  #
It sent one message correctly and now it keeps on coming back.
My settings is: -
port 110 with no SSL

KobusJHG      162 days ago  #
Thank You Max,
I tested it and it did work.
I changed the incoming from mail.webmail.co.za to pop.webmail.co.za without SSL.

Max      173 days ago  #
Good Day

For the incoming mail server you can use pop.webmail.co.za on port 995 with SSL or port 110 and no SSL.
Webmail does not offer an SMTP service and requires that users rely on their ISP for SMTP settings.

ISP SMTP Server list below

Telkom ADSL – smtp.dsl.telkomsa.net or mail.saix.net or smtp.saix.net
MWEB ADSL – smtp.mweb.co.za or smtp.mweb.net
Vodacom 3G – smtp.vodacom.co.za or smtp.vodamail.co.za
MTN 3G – mail.mtn.co.za or smtp.mtn.co.za
Cell C – mail.cmobile.co.za
iBurst – smtp.iburst.co.za
Internet Solutions (IS) – smtp.isdsl.net
Neotel – smtp.neomail.co.za or smtp.neotel.co.za
@lantic – smtp.lantic.net

Webmail Support

KobusJHG      175 days ago  #
I have seen webmail said that "due to the short time they had to migrate some emails could not be moved to the new server before the old server was discontinued." This resulted in the loss of info.

The popups is obviously to generate revenue as webmail is a free service I suppose. I do not see these popups, because I am opening my emails in Outlook.

S. Rasool      175 days ago  #
The site is up again but all my emails are gone! This is utter rubbish! Not sure who else has these pop up adverts everywhere as well !!!

KobusJHG      175 days ago  #
It seems to be working now. It just rectified itself. I do not know whether the problem was with Outlook or with webmail.

KobusJHG      176 days ago  #
Webmail is up, but it gives Outlook send/receive errors. It appears there is problems with the pop3 settings. This is the error message: -
Log onto incoming mail server (POP3): Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
My pop3 server is set as: -

Stephen      176 days ago  #
Aag VOETSEK PaulaFox!!!

Shaerah      176 days ago  #
The site and login is working again. But previous email history is all gone!!! This is outrageous.

Inacio      176 days ago  #
The site and email are up and running.
But even so, I am already packing my bags to Gmailand. I lost a lot of business during the time the site was unavailable.

Lerato      176 days ago  #
The email server is up, I was also able to login. The login button on landing seems not to be working. I went in here https://www.webmail.co.za/login.php

Dissatisfied user      176 days ago  #
This is frustrating, it's day 5 today without accessing my emails.

Inacio      176 days ago  #
The Server is UP and the email is up.
I have just logged in now.

Me      176 days ago  #
What's happening, I can't access my mails

Sindy      176 days ago  #
This is ridiculous cannot send or receive any emails ????

jomo      176 days ago  #
how long is this going to go on like this no update from the side
really we are loosing business here

Unhappy and angry user      176 days ago  #
Really? Is there no one at webmail to give update or feedback? We losing clients

Cloete      177 days ago  #
This is unacceptable !!!!!!!!!!!!! Will it ever work again????

Unhappy client      177 days ago  #
When will the site start working ?

Unhappy client      177 days ago  #

Lebo Mmolawa      177 days ago  #
This is serious.... trying to work but no access to webmail!!

Janet van Rooyen      177 days ago  #
Reached them on 0116289700 this morning and they said they should be up and running by 12:00.
It is now 14:13 and still no service.

Elizma de Wet      177 days ago  #
What is the problem with Webmail??????????????????????????????????

Sandra      177 days ago  #
Tried every link - still saying "site cannot be reached"
I urgently need to do my work - this is beyond serious now

Lebogang      177 days ago  #
What's wrong with webmail? Its the 4th of April and we are still not able to log into webmail accounts, when will this issue be resolved, Its frustrating

Solly de Aguiar      177 days ago  #
Just tried calling a landline number... no reply on 0116289800.
Truly disappointing... no update... no response AND STILL NO SERVICE???

Richard D Andre      177 days ago  #
Tried all 4 ..still a joke

Richard D Andre      177 days ago  #
How about responding to your clients terrible service ..what a joke ..everyone must go to gmail

Jennifer Mostert      177 days ago  #
When is webmail going to work again.......this is now the 4th and nothing is going on!

jonel birch      177 days ago  #
The message to customers said 30 March - 1 April. it is the 4th now!!!!!!!! what is happening? how must we continue with our work?????

Busi Zuma      177 days ago  #
I still can't log in, this is frustrating, how long will it take to get it fixed.

KobusJHG      177 days ago  #
Webmail does not look at this comments.

PaulaFox this is not a p***ography site. Do your marketing elseware on appropriate places.

Gillian      177 days ago  #
Unable to login to my emails what's wrong?

Leon      177 days ago  #
Need my Covid test results. Flying out of the country tomorrow. This is a real frustration.

Zama      177 days ago  #
Why are we still unable to log in???? It's beyond frustrating especially that I've been applying for jobs now I won't know whether or not I am getting responses

Rendy      177 days ago  #
How much longer should we wait? This is frustrating. We have a lot in stake when we can't access emails. ????

KobusJHG      177 days ago  #
Is anybody a member of my broadband?
I am, but cannot login, because mybroadband need to send an OTM to my email otherwise I would have put a complain there as well.

KobusJHG      178 days ago  #
D not understand how to do this: -
"Use a email app/outlook/thunderbird"

Elize      178 days ago  #
Still no access!

Alex      178 days ago  #
Can't log into webmail servers. When will it be back online?

Daan      178 days ago  #
Why is the site still offline?

KEEGAN GOVENDER      178 days ago  #
Only way to access it so far
Use a email app/outlook/thunderbird...

How do I set up POP3 using www.Webmail.co.za?
The POP3 mail settings for setting up your mail client to download mail straight to your PC are:

Incoming mail server: mail.Webmail.co.za
(Please note if your mail domain is mailbox or starmail etc. the mail server name is mail.mailbox.co.za or mail.starmail.co.za)

Outgoing mail server (SMTP): Your ISP
(This is the name of the server with which you connect to the web eg Netactive, Mweb or iAfrica etc. If you do not know either the name or IP address, contact them and ask them to give you this info)

Your account name: username@webmail.co.za and password are the same as the ones that you use with Webmail to log into your account.

Mandy      178 days ago  #
Any info on when the site will be fixed still don't work

Theresa      178 days ago  #
I haven’t been able to send e-mails for more than a year. I could only receive e-mails. Reported it and nothing.

CH      178 days ago  #

JanK      178 days ago  #

Liezel Barns      178 days ago  #
Travel documents and tickets are being send to this email address! The level of frustration cannot be put into words. I will definitely consider other options. Feels like my communication is taken hostage!

Mike      178 days ago  #
What are webmail up to apart from a deafening silence. ?? This is plain ridiculous,
Can someone from the press please investigate what is happening here.

Shaerah      178 days ago  #
The login options are up on the site but when you enter your email address and password it goes back up the page to display the red message

Shaerah      178 days ago  #
The site is up but the message that their sever is offline or being migrated is still in red and the option to login is not working

JFC      178 days ago  #
Webmail still down. This is now becoming ridiculous.
Not even a contact number to reach them.

CvZ      178 days ago  #
Webmail still of.
This is frustrating
Does webmail even have a number we can call them???????

SGT      178 days ago  #
Webmail site can't be reached. This is very frustrating. Does the media know about this. Maybe they can get better information or report something to us than what we are getting from Webmail themselves, which is nothing at all!

Inacio      179 days ago  #
They said from 30 march to 1 April. Today is 2 April and Server still down.
Now loosing hope and considering to abandon the webmail platform and get a gmail.com platform.

TW      179 days ago  #
I cant open my webmail since the 31st until today

KobusJHG      179 days ago  #
Owen, The website is down. It cannot receive or send emails. I do not know how that email was sent to you then. Unless it is a hacker wanting to get your personal info.
I would not send it to them.
The website is down refer to: -

Maybe webmail is hacked with all our personal info. None of webmail staff gets back to us.

Owen      179 days ago  #
I can't access my webmail account since 20th August 2021.
I tried doing the reset password option and it refused my answers
I filled in their contact us page with all details including my cell number and email account in question.

tonight i got an email from them copied the email below

Good Day

Please read the following carefully,

For your account to work again we may have to do a password reset.

For security reasons please provide the answers to the following questions
in order

1) Your date of birth
2) When was the account created or last accessed (please specify which when
answering, eg : created 01/01/2021 or accessed 01/01/2021)
3) The email address you are trying to access

Failure to answer the questions will require additional emails delaying the

If it is an alternative problem please provide the details.

We will reply to you as soon as possible as we try to resolve the problem.

Please note that Facebook is experiencing hacks and linked accounts are
being affected.
Also please be aware should you have received any requests to update or
expand your storage on your webmail account that these are fraudulent

Kind Regards


the email addy used from their side - webmailsupport@iface.co.za
when i searched the www.iface.co.za domain it came back as parked domain

anybody else with webmail issues?

Mareiks      179 days ago  #
Any update on webmail....this is so frustrating

marietjie      179 days ago  #
I urgently need webmail. Every minute i am loosing money because of webmail

A Smit      179 days ago  #
Why no info webmail not responding!!!!

KobusJHG      179 days ago  #
Yes, in these places as well: -
Southampton England, Detroit, Michigan, London England; The Hague South Holland

Lau      179 days ago  #
I'm here in the UK and can't get into my webmail account either.

Abu      179 days ago  #
How do I explain to clients that I am not able to respond to their requests because I could not read their emails? Webmail, answer please...

Mpumi      179 days ago  #
Webmail server still down. This is frustrating.

Roelien      179 days ago  #
Still not able to log in ????????

Sandile      179 days ago  #
what's wrong with webmail today? they said it will be ruining today

Lepton      179 days ago  #
Is a server still down ?

Errol      179 days ago  #
Why are we not informed about the problems they are experiencing and when it will be resolved. Errol

KobusJHG      179 days ago  #
Webmail do not respond. earlier this year it was off for between 2 to 4 months for some users.

Shaerah      179 days ago  #
Also having the same issue. Why isn’t webmail admin responding? Can’t even access the site from another device!!!

Mr Naidoo      179 days ago  #
How do we excess our email
Please advise.

KobusJHG      179 days ago  #
Somebody is lying or it has been hacked. Although they claim the server is "UP" with a status code 200, check what this website is saying: -

C van zyl      179 days ago  #
When will webmail work again??????????

KobusJHG      179 days ago  #
On top they say the server is UP with code 200, which means OK. This is not true. nothing is working.

KobusJHG      179 days ago  #
F Khan, How do you get in? I can not even get it up.

KobusJHG      179 days ago  #
It is 2 April 2022 today. No access or reply or respond from Webmail. They do not even look at these comments. I suspect it is not a migration to a server, but have probably been hacked with all our passwords and info.

F Khan      179 days ago  #
The site says connection reset.
So what must we do.
This is so annoying

Moloko Machaka      179 days ago  #
Still no luck on logging in, Im beginning to hate this webmail now.

Complaint      179 days ago  #
Any feedback on when system will be up and running?

PLL      179 days ago  #
Extremely stressful!

Ch      179 days ago  #
When they finally fix their migration they should fire the whole technical team. What a bunch of incompetents

Kgosimore Moretsi      179 days ago  #
Where webmail migrated to ?

Des B      179 days ago  #
Webmail email system is being migrated to a new server so access has been disabled. The migration should finish today. This information was indicated on their webpage.

Bhekumusa Hlela      180 days ago  #
I have a problem with my email address when i browse www.webmail.co.za is not responding until showing me internet problem i don't know why is doing this cz m using t for important email now I see nothing m losing lot of emails coming in to respond on them t frustrating

KobusJHG      180 days ago  #
I have had my webmail address for over probably 30 years. Since 31 March 2022 I cannot login. (No Access) I do not know whether webmail.co.za has been hacked. the Red message on top stated from 31 March to 1 April. It is already 1 April and I still cannot login. Nowadays if I send an e-mail to a gmail account, it bounces back. Whenever one reports an issue, no-one ever replies.

C Harris      180 days ago  #
Server down. Apparently "planned" migration over +2 days from 30th to 1st April. ABSOLUTELY UNACCEPTABLE SERVICE!!!

Renette      180 days ago  #
webmail takes to long to open and cant get into my account. This is very frustrating as I use it for important stuff. should I rather change my gmail .co.za account to something else?????????????

Shane      181 days ago  #
Keeps asking for password when downloading mails

Jimmy Salani      181 days ago  #
My webmail not weking
is salamimashaka2018@webmail.co.za

sv jongile      187 days ago  #
when I log in , my email is saying there is an error since December 2021.
I cannot acce4ss my Email.

MILEY      188 days ago  #
"To best protect our users from
spam, the 550-5.7.26 message has been blocked. Please visit 550-5.7.26"

Eddie      198 days ago  #
Is this problem going to be fixed in any case it had been too long now

Bashir      198 days ago  #
When i try to long in , it shows that there is no secure connection and hackers might be trying to be accessing the data.

Edwin      199 days ago  #
Whats wrong with webmail guys

Wilma      199 days ago  #
Same problem as Mariette

Mariette      199 days ago  #
When I want to access webmail it says that the date and time is not correct

Wilfred      290 days ago  #

Wilfref      290 days ago  #
Why webmail is giving headache
When it comes to log in?

Steve      315 days ago  #
been with Webmail from day 1 - never experienced this rotten support.
Now the mailbox view has also been tampered with on both my webmail addresses and is different and I can't get it sorted. Clearly a Webmail problem and even more clear there's a serious lack of capacity with this bunch.

Webmail, WTH is going on. Get this sorted.

i      320 days ago  #
I have had my webmail address for over 15 years and never experienced a problem like this. I was happy with the way they operated, but i am afraid that something has gone horribly wrong. There is a message in red print on top of the page where you login which says that they are moving offices on the 19th November and today it is only the12th! For the past week i have submitted their query form at least 5 times and still no response! It would appear that their move was not very well planned and they did not have a plan B in place in case something went wrong. In the meantime - over a week, I cannot check mails, and believe me i have a lot of important mails to respond to and this is now a major problem. 15 year's worth of contacts and correspondence GONE. This is totally unacceptable and just exactly how does one retrieve all the valuable information stored. No one has got back to me to keep me, or as I can see to most webmail holders informing us on the progress or when we can expect to be able to logon again, if ever.

Neo      328 days ago  #
It's like I never had an email address with webmail

Daniel      331 days ago  #
Also Can't log in to My account. even trying to reset the password get a question about my id last 4 digits. then an err that I was not correct in the question. then it blocks me for an hour. I Have sent a quarry regarding this, still waiting.

Av      332 days ago  #
I haven't been able to log in since yesterday

Frustrated Webmail user      332 days ago  #
Is there no way to get clarity on this matter, I have had no access for over a week now

Vin      337 days ago  #
Also unable to log into my emails.

FT      342 days ago  #
Please for 5 days I can't login. What could be the cause of the problem

Fk      342 days ago  #
I cannot login for almost 4 hours please assist

S.K      342 days ago  #
Can't Log-in to my emails,did anyone get assistance when the couldn't login to their accounts ? It keeps saying can't login try again ????

Nelly      346 days ago  #
I feel like someone hacked my webmail account, I cannot login my recovery email account is there but I don't receive any recovery messages from webmail. It's been 4 month since I cannot access my account. Please assist I've been using this account since 2007

Guest      348 days ago  #
Cannot log in to webmail Think it has been hacked. Forgot password details not even mine

Mahlatse      356 days ago  #
What's happening I'm failing to access my emails is about 2 months now.

Dieketseng      357 days ago  #
So annoying I can't even log on my account lot of advertisements coming out

Innocent Tshidiso Maope      357 days ago  #
I cannot login to my account and iam expetiencing pop up advertisement all the time and it seems my account has deemed useless since iam unable to use it,my webamil acvount had never done this before , it is the first time.

Theo      357 days ago  #
Its been a over a week now, that I cannot access my emails. I have used the help function and submitted details, however still cannot login. This is becoming very frustrating especially as this is the only email address I use

Kay      358 days ago  #
Lately been flooded with pop-up adds on Webmail. Can't even read e-mails! Worst website ever!!

Andrew      371 days ago  #
I have been unable to login to my account for more than a month and all I do is sending messages to server and not getting any response mathibeli@webmail.co.za

Webmail User      372 days ago  #
Its been a over a week now, that I cannot access my emails. I have used the help function and submitted details, however still cannot login. This is becoming very frustrating especially as this is the only email address I use for all my correspondence and work. PLEASE WEBMAIL SORT THIS ISSUE OUT!!!

Webmail user      375 days ago  #
Please can webmail indicate to user why can they not access their e-mail accounts?
User’s daily lives are being impacted, a solution will be appreciated

Kevin      376 days ago  #
I haven't been able to my emails for two weeks now, i'm starting to worry.

Monwabisi      382 days ago  #
I am also unable to login to webmail account and can not access my mails. And it looks like everybody can not. It is no sad that there no any update from WEBMAIL

Guest 2      384 days ago  #
Why cant I access my webmail. Has been 4 days now and nobody is helping!!!

Laverne Clarke      386 days ago  #
I have been unable to access my account for 4 weeks and risk being deported from USA, as I am unable to provide documentation which sits in my mail files in Webmail

Can't log in      390 days ago  #
What is going on?! Won't log me in. Been weeks. I have sent messages and nothing is happening?

Noks      392 days ago  #
Cant login, need to access my emails urgently!!!

Guest      393 days ago  #
Please advise when Webmail will be resolving the issue, I am unable to log in. It has now been more than 36hrs. I need access for work purposes. Thank you

Rasako      393 days ago  #
I'm not being able to access my account,what's wrong,I really need that account ???? it has all I need in order to survive

Bulelani Gratitude Magwanishe      395 days ago  #
I have not be able to access my email for 3 weeks now.

Guest101      398 days ago  #
Cannot log in . Not for the last 24 hours

Martin      402 days ago  #
I can`t login to my webmail account , with an error message" We could not log you in .Please try again" and no support from the domain admin.We need some help please!!!!

Thato Morewane      405 days ago  #
I can't access my emails. It's been two weeks now. No assistance from webmail team. What seem to be the problem

Mildred      405 days ago  #
I can't login to my webmail account, I have been trying to contact them no response. Please let us know what is the problem and when will it be fixed

Gordon      406 days ago  #
Can someone from Webmail please let us know when the issue will be fixed to log in to our accounts. We can't access our emails.

Guest      406 days ago  #

Malehu      411 days ago  #
Good Morning i am unable to access my webmail please help

Lindaniq      411 days ago  #
Unable to access my emails

Anon      412 days ago  #
Unable to access emails via phone

Tsoane Simon Mmope      415 days ago  #
I cant log into my webmail emails . is something wrong with the website
my email is bayvi@webmail.co.za

annie      421 days ago  #
Cannot login. its 4 weeks now

George      436 days ago  #
cannot login to my account since last week. Send enquiries to webmail.co.za but no feedback. What is there problem.

Natascia      436 days ago  #
Cannot login to my account. Need access to emails urgently.

Lesley      441 days ago  #
Can’t login!!! Need to access emails ASAP

Motlhankaotsile Jeffrey Bagopi      485 days ago  #
Hi, I've been traying to open an account with Webmail.co.za but that's an error which is valid email or altenetive email please help this is importent the email I want to open is jeffsbag@webmail.co.za

Angel      513 days ago  #
What is the correct mail server settings for webmail incoming. i have tried Mail.webmail.co.za and its states its incorrect